TransitWorks: Seats
TransitWorks reported this defect to federal regulators on Mar 22, 2019 and put the number of vehicles at risk at 776. The repair is free for as long as the recall stands.
The defect
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
The risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The remedy
TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Ford Transit | 38 | 9 | 0 | 2 |
| 2018 Ford Transit | 58 | 14 | 1 | 1 |
| 2018 Ford Transit Connect | 22 | 6 | 0 | 0 |
| 2017 Ford Transit | 98 | 18 | 2 | 4 |
| 2016 Ford Transit | 156 | 21 | 4 | 7 |
| 2016 Ram Promaster | 33 | 15 | 0 | 0 |
| 2015 Ford Transit | 193 | 26 | 1 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V229000.
Full record for the 2019 Ford Transit → · Recalls carrying a do-not-drive advisory → · Where this data comes from →