Owners filed 3 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility/Wiper
1
0
0
0
Structure › Body
1
0
0
0
Power Train
1
0
0
0
3 safety recalls
Part 573 reports
Seats19V333000
Filed Apr 29, 2019544 vehiclesNew England Wheels
Defect. New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy. New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Defect. Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy. MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Equipment Adaptive/Mobility19V271000
Filed Apr 3, 20194 vehiclesMobility Specialists, Inc.
Defect. Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy. Mobility Specialists, working with Ricon, has notified the owners. Ricon will provide instructions and materials for replacing defective parts. Owners may contact Ricon customer service at 1-800-322-2884.
What owners reported
Newest filings
Visibility/Wiper
Filed Nov 20, 201746,789 milesOR
REAR TEMPERED GLASS WINDOW EXPLODED. REAR WINDOW HAS THIN SURFACE/HOAR FROST ICE COATING ON IT. WAS PARKED IN DRIVEWAY WITH REAR WINDOW FACING EAST. TEMPS AT NIGHT WERE 28 F AND WHEN SUN HIT REAR WINDOW IT EXPLODED. SOUNDED LIKE A GUN SHOT. VEHICLE WAS PARKED.
Structure › Body
Filed Nov 3, 201745,000 milesMI
A RECALL WAS ISSUED IN SEPTEMBER 2016 FOR A RECALL ON A FAULTY DOOR LATCH WHICH HAD CAUSED INJURY. TO DATE WE HAVE NOT BEEN NOTIFIED OF A REPLACEMENT PART BEING AVAILABLE. THE DEALER CANNOT GIVE US ANY DETAILS OF WHEN THIS PART WILL BE AVAILABLE. I THINK 14 MONTHS IS LONG ENOUGH. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Power Train
Filed Jul 17, 2017OK
TL* THE CONTACT OWNS A 2014 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER, BOB MOORE FORD 8948 S I-35 SERVICE ROAD, OKLAHOMA CITY, OK, 73149 WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL EARLY 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 29, 2019. Source: NHTSA Office of Defects Investigation.