2011 Ford Mustang

Do not drive

Owners filed 466 complaints about this vehicle with federal regulators, most often about the transmission. It has been recalled 5 times.

Avoid One of the Ford Mustang years to avoid: 2.1× the complaints of a typical Mustang year. Which Ford Mustang years to avoid →

When it fails
020k40k60k90k120k200k
22,035 milesMedian miles at failure

338 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2011 Ford Mustang problems

186 of the 466 complaints (40%) are about the transmission.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags123
8013
Power Train › Manual Transmission · transmission94
000
Power Train · transmission86
100
Engine30
000
Vehicle Speed Control · throttle and acceleration23
201
Steering19
301
Electrical System15
100
Fuel/Propulsion System · fuel and propulsion system12
000
Unknown or Other11
110
Electronic Stability Control (esc) · stability control11
000

2011 Ford Mustang transmission problems

40% of all complaints

186 of the 466 complaints are about the transmission. This is what owners describe:

  • knocks, grinds or clunks38% · 70
  • shifts hard, late or not at all22% · 41
  • drops into neutral9% · 16
  • vibrates or shakes8% · 14
  • slips or will not engage a gear5% · 9
  • hesitates before moving or accelerating4% · 8

Share of the 186 transmission complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
4,007 mi
median of 172 reports
Peak year of filing
2011
135 transmission complaints that year
Crashes · fires · injuries
1 · 0 · 0
in these complaints
Recalls on the transmission
None
“I have experienced at high rpms switching from 1st gear to 2nd the transmission failed to go in gear on several occasions.and also 3rd to 4th..dealer says it's common at times.after months of dealing with this issues 5th gear is grinding and is at the dealer for repair at my expense.”
Owner complaint, filed Nov 16, 2015 at 45,000 miles
“Vehicle was purchased 11/29/2013/ with 21851 miles on it . I questioned the functioning of my manual transmission within 2 days of delivery with problems such as notchiness in gear shifter / reverse, 1st, 2nd and grinding into 3rd gears. Vehicle sent to FORD. I received the vehicle back on 12/02/13, 25978 miles; was told the vehicle was repaired under FORD tsb- transmission fluid was replaced.”
Owner complaint, filed Jun 30, 2014 at 22,436 miles

Complaints and recalls over time

By year of filing
2010: 3 complaints, 0 about the transmission'102011: 145 complaints, 135 about the transmission2012: 28 complaints, 18 about the transmission'122013: 14 complaints, 9 about the transmission2014: 46 complaints, 9 about the transmission'142015: 49 complaints, 4 about the transmission2016: 64 complaints, 1 about the transmission'162017: 53 complaints, 3 about the transmission2018: 29 complaints, 1 about the transmission'182019: 10 complaints, 1 about the transmission2020: 8 complaints, 1 about the transmission'202021: 2 complaints, 0 about the transmission2022: 6 complaints, 3 about the transmission'222023: 5 complaints, 0 about the transmission2024: 0 complaints, 0 about the transmission'242025: 2 complaints, 1 about the transmission2026: 2 complaints, 0 about the transmission'26Recall 15V319000 (airbags)Recall 16V384000 (airbags)Recall 19V001000 (airbags)Recall 21V081000 (airbags)Recall 21E013000 (airbags)NHTSA investigation PE11024
All complaintsAbout the transmissionRecall (red: the transmission)NHTSA investigation opened

Complaints about the 2011 Mustang peaked in 2011, with 145 filed that year. No recall on file covers the transmission, the subject of 40% of the complaints. In 2026 owners filed 2 so far.

5 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module21V081000
Filed Feb 16, 20211,067 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Air Bags › Frontal › Passenger Side › Inflator Module21E013000
Filed Feb 16, 2021249 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Air Bags › Frontal › Passenger Side › Inflator Module19V001000Do not drive
Filed Jan 7, 2019782,384 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

Air Bags › Frontal › Passenger Side › Inflator Module16V384000Do not drive
Filed May 31, 20161,892,343 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Air Bags › Frontal › Driver Side › Inflator Module15V319000Do not drive
Filed May 28, 20151,018,622 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.

All 5 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2011 Mustang.

Inability to shift gears on accelerationPreliminary evaluation PE11024Closed
Opened Aug 3, 2011Closed Dec 14, 2011transmission

The Office of Defects Investigations (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers.In total, there were 364 unique reports indicating various shift quality issues while driving.Ford identified several factors that may contribute to shift quality concerns in the subject vehicles, including cold transmission, clutch stay-out at high engine speeds, gear clash or grinding, and gradual loosening of clutch plate bolts in some early production vehicles.The largest percentage of complaints indicated higher than expected shift efforts in cold …

Technical service bulletins

63 on file

Repair instructions the manufacturer sent its dealers for the 2011 Mustang. Not recalls: the fix is usually free only while the car is under warranty.

transmission 14engine 12equipment 9body and frame 5electrical system 3airbags 3steering 3fuel system 3
SSM 47976Service Bulletin/Repair InstructionsMay 10, 2019transmission

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the …

SSM 46900Service Bulletin/Repair InstructionsNov 2, 2017transmission

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - …

SSM 46451Service Bulletin/Repair InstructionsMar 14, 2017transmission

2009-2017 VEHICLES EQUIPPED WITH A 6R80, 6R100, 6R140 AUTOMATIC TRANSMISSION HAVE AN UPDATED MAIN CONTROL VALVE BODY OVERHAUL PROCEDURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 307-01 FOR MAIN CONTROL VALVE BODY (7A100) OVERHAUL PROCEDURES. NOT ALL VALVE BODIES REQUIRE REPLACEMENT. INSPECT THE VALVE BODY BORES, SPRINGS AND VALVES AS DIRECTED DURING …

TSB-14-0076Service Bulletin/Repair InstructionsApr 22, 2014transmission

LINCOLN/FORD: AFTER VEHICLE/TRUCK HAS BEEN PARKED SEVERAL HOURS, THERE IS A DELAYED ENGAGEMENT OF PARK TO FORWARD OR REVERSE TRANSMISSION ON INITIAL START UP. MODEL 2011-2014 EXPEDITION, MUSTANG, F-150, NAVIGATOR. *PE

ASI-44352Service Bulletin/Repair InstructionsJan 1, 2014transmission

FORD: DUE TO VEHICLES, WITH CARBON FIBER CLUTCHES, A CHATTER OR MOAN/GROAN NOISE IS HEARD WHILE MAKING SHARP TURNS, AT LOW SPEED AND IS CHARACTERISTIC OF HEAVY DUTY/RACING TYPE LIMITED SLIP DIFFERENTIAL. MODEL 2007-2014 MUSTANG GT500, GT, BULLITT. *PE

TSB-13-6-15Service Bulletin/Repair InstructionsJun 13, 2013transmission

FORD: NO OTHER DTCS OR DRIVABILITY SYMPTOMS PRESENT, ON SOME VEHICLES, WHEN MIL IS ILLUMINATED WITH COMBINATION OF ANY DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308 AND/OR P0316. MODELS 2011-2014 MUSTANG. *PE

Showing the newest 6 of 14 bulletins about the transmission, and any warranty extensions or service campaigns.

Crash test ratings

NHTSA 5-star safety ratings
Version testedOverallFrontalSideRolloverRollover risk
2011 Ford Mustang 2 DR RWD———★★★★★8.7%
2011 Ford Mustang C RWD———★★★★★8.7%

New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.

What owners reported

Newest filings
Steering
Filed May 16, 2026NC

This is a common issue with these S197 Mustangs. The steering position sensor failed. While driving, this can cause the "Service Advancetrac" warning to come on, meanwhile the wheels spin at different speeds as the car attempts to correct a low traction scenario that isn't happening, causing the driver to crash. This caused me to temporarily lose control of my vehicle. Luckily I didn't hit anything. The sensor itself can be replaced for $20-$40, but Ford has sealed it inside the EPAS system, making it non-servicable and escalating the repair cost to over $1300.

Steering
Filed Jan 15, 2026AZ

Steering angle sensor has malfunctioned, sometimes when i turn the traction and stability control completely turns off, abs randomly activates while im driving.

Power Train
Filed Aug 6, 202548,000 milesAK

The contact owns a 2011 Ford Mustang. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission, on occasion, did not shift into second and third gear. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed clutch pad. The contact was informed that the clutch pad needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure and did not assist. The contact was informed to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 48,000.

Electrical System › Instrument Panel › Speedometer/Odometer
Filed Jun 25, 2025298,000 milesFL

Odometer Fraud. The contact purchased a 2011 Ford Mustang. The contact stated that while attempting to service the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 174,000 and at the time of registration, it was discovered that the mileage was 298,000.

Air Bags
Filed Dec 29, 2023123,000 milesNC

The contact owns a 2011 Ford Mustang. The contact stated that while at a stop light, the front driver’s side seat air bag deployed upon depression of the accelerator pedal. The contact stated that the air bag warning light illuminated after the failure. The vehicle was not diagnosed or repaired. The manufacturer had was not notified of the failure. The failure mileage was approximately 123,000.

Service Brakes, Hydraulic
Filed Nov 29, 2023PA

The contact owns a 2011 Ford Mustang. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle failed to respond. The message "Service Auto Advancetrac" was displayed. The contact stated that she continued to depress the brake pedal until the vehicle responded. The contact stated that there was a significant stopping distance delay. The contact stated that the failure had been recurring more frequently while driving, and the vehicle was sliding while stopping, nearly causing a crash. The vehicle was taken to an unknown dealer however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Service Brakes, Air › Antilock › Abs Warning Light
Filed Oct 20, 2023164,877 milesNC

The contact owns a 2011 Ford Mustang. The contact stated that while driving out of the driveway, the brake pedal was depressed, but the vehicle was slow to respond. The contact stated that she noticed that an unknown fluid was leaking from the vehicle. The traction control, oil, and brake warning lights were illuminated. The check brake fluid and check oil messages were displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,877.

Wheels
Filed Sep 12, 2023SC

MIKE RICKENBACK Ford dealership service shop declined me a tire rotation because they assessed my OEM lug nuts to be swollen and in need of replacement. Unbeknownst to me this is a well documented safety hazard.

Service Brakes
Filed May 15, 2023FL

I have a beautiful 2011 Ford Mustang that has been rendered useless because the brake lights and turn signals continually blow a fuse. The car cannot be repaired because Ford quit making the needed part after the car was 8 years old. This not only creates an unnecessary expense of purchasing a new car it is also a safety hazard. After extensively searching for the part on the internet I found many cases of people needing that part with no luck finding it. As info the part number is AR3Z13C788F. How many people will be driving around without brake lights and turn signals because Ford decided brake lights aren't necessary after a car is 8 years old.

Engine
Filed Oct 7, 2022125,000 milesAZ

The contact owns a 2011 Ford Mustang. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle lost motive power and failed to properly accelerate while depressing the accelerator pedal. After turning off and restarting the vehicle, the vehicle operated as needed. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified of the failure. The failure mileage was 125,000.

Steering
Filed Sep 30, 202293,000 milesGA

The contact owns a 2011 Ford Mustang. The contact stated that while driving at speeds above 55 MPH, the front end of the vehicle would violently shake and vibrate. The vehicle was taken to the local mechanic who replaced the brake pads and brake calipers however, the failure persisted. The mechanic later informed the contact that the steering box was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 93,000.

Fuel/Propulsion System
Filed Sep 29, 2022MI

Leaking fumes from plastic fuel tank. Micro cracks on top and seam. Had to replace the fuel tank and the sender and fuel pump inserts because of cracks.

Power Train › Automatic Transmission
Filed Sep 8, 202290,000 milesIN

The contact owns a 2011 Ford Mustang. The contact stated while driving 35 MPH, the vehicle was hard shifting with a delay while shifting gears. The vehicle was taken to the dealer however, the mechanic stated that there was no failure found and that the VIN was not under recall. The manufacturer was not contacted. The failure mileage was 90,000.

Power Train
Filed Jul 11, 202268,000 milesAZ

The contact owns a 2011 Ford Mustang. The contact stated while the vehicle was parked the contact wife who was in the passenger heard a loud noise coming from the vehicle, when she noticed that the vehicle had shifted into driver and was rolling frontwards crashing into a boulder cause the vehicle to stop completely. No one was injured, a police report was filed. The dealer was contacted, and they stated there was nothing they could. The manufacturer was contacted. The failure mileage was 68,000. VIN was not available.

Power Train
Filed Feb 24, 202258,000 milesFL

The contact owns a 2011 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle experienced a sudden loss of power and hesitated to accelerate. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that the warranty had expired. The contact related the failure to TSB Number: AS-21687 (Power Train) however, the VIN was not included. The failure mileage was approximately 58,000.

Unknown or Other
Filed Jul 5, 2021SC

Ford knew that the transmission was going bad on these Mustangs. When I attempt to accelerate my car does not move. Imagine this happening in traffic and me being killed

Electrical System
Filed Jan 12, 202195,000 milesNC

ELECTRIC SEAT WON'T MOVE. HAVE READ COUNTLESS OTHERS HAVING SAME PROBLEM ONLINE. THE ISSUE IS A FACTORY DEFECT. MAGNETS INSIDE ELECTRIC MOTOR OF POWER SEATS ARE PUT IN PLACE WITH GLUE THAT COMES UNDONE EASILY INSIDE MOTOR CAUSING IT TO BE UNABLE TO MOVE. DEALERSHIPS AND SHOPS COST TO REPLACE IS INSANE, NEVER BELOW $1000. THIS IS A HUGE SAFETY CONCERN AS I MOVED MY SEAT FAR BACK WHILE RELAXING BEFORE WORK AND WHEN I GOT OFF LATER THE SEAT WOULD NOT MOVE. FORD SHOULD BE RESPONSIBLE FOR REPLACING THESE DEFECTIVE PARTS IMMEDIATELY.

Vehicle Speed Control
Filed Dec 10, 202053,434 milesNY

WHILE DRIVING MY 2011 FORD MUSTANG (WITH A V6 ENGINE AND AUTOMATIC TRANSMISSION) AT 40MPH ON A LOCAL STREET, I EXPERIENCED THE VEHICLE UNEXPECTEDLY LOSING POWER AND A FAULT LIGHT IN THE FORM OF A WRENCH APPEARING ON THE DASHBOARD. THE ENGINE SPEED DROPPED DOWN TO IDLE AND DID NOT RESPOND TO ANY GAS PEDAL OPERATION. THE CARS ENGINE REMAINED RUNNING, HOWEVER, THE ENGINE RAN ROUGHLY AS EVIDENCE OF IT SHAKING THE ENTIRE CAR. THE INCIDENT PLACED MYSELF AND OTHER DRIVERS AROUND ME IN DANGER, AS I HAD TO MOVE QUICKLY TO GET MY VEHICLE OUT OF THE MOVING TRAFFIC AND INTO A SAFE PLACE OFF THE SIDE OF THE ROAD.

Structure › Body
Filed Nov 27, 202085,000 milesOH

THE LAST TWO MUSTANGS I PURCHASED (BOTH WERE NEW CARS) DEVELOPED ELECTRICAL ISSUES AFTER THE WARRANTY EXPIRED. MY CURRENT 2011 MUSTANG HAS HAD NUMEROUS ELECTRICAL ISSUES WITHIN THE CABIN OF THE CAR. IN ADDITION TO THE ELECTRICAL ISSUES, THE HOOD DEVELOPED PROBLEMS WITH THE PAINT SUCH AS BUBBLING, PEELING AND RUSTING. MY FRUSTRATION WITH FORD GROWS MORE INTENSE EACH TIME THE AIR-CONDITIONER, ALONG WITH NUMEROUS OTHER DEVICES ASSOCIATED WITH THE DASHBOARD, QUITS OPERATING AND THE WINDOWS WILL NOT FUNCTION. I OFTEN FIND MYSELF ENCOUNTERING THIS ISSUE ON A NINETY PLUS DEGREE DAY. THE ELECTRICAL ISSUE CAN OCCUR WHEN MOVING OR AT A COMPLETE STOP. THERE IS NO PATTERN TO WHEN IT HAPPENS, OR WHICH ELECTRICAL ITEMS WILL QUIT FUNCTIONING. IT DOES HAPPEN MORE OFTEN WITH WARMER TEMPERATURES AND THE AIR-CONDITIONER IS IN USE. HOWEVER, IT ALSO OCCURS WHEN THE AIR-CONDITIONER IS NOT IN USE.

Engine
Filed Aug 3, 202090,000 milesNV

VEHICLE HAS LESS THAN ONE YEAR SINCE IT BROKE DOWN LAST AND NOW I HAVE ANOTHER PROBLEM. THE SECONDARY TIMING CHAIN TENSIONER HAS FAILED AND LEAD TO SECONDARY TIMING CHAIN FAILURE BROKEN ROCKER ARM AND MAYBE DAMAGE TO THE PISTON IT HAS BEEN PROBLEM AFTER PROBLEM THIS CAR IS A LEMON AND THIS NEEDS TO BE ADDRESSED I WAS DRIVING THROUGH AND INTERSECTION AND MY CAR STALLED LUCKILY IT STARTED ONCE MORE JUST LONG ENOUGH TO GET IT OFF THE BUSY ROAD. THERE WAS BOLTS ON THE VALVE COVER THAT'S WEREN'T EVEN DRILLED THROUGH THE PLASTIC VALVE COVER. THERE IS NO REASON A FAIRLY NEW MOTOR SHOULD HAVE MALFUNCTIONED LIKE THIS.

Power Train
Filed Jul 21, 202048,000 milesMN

MT82 TRANSMISSION IS HARD TO SHIFT INTO 1ST AND 2ND, ALSO GRINDS GOING INTO SECOND. STARTED TO HAPPEN WHILE DRIVING.

SteeringCrash
Filed Jun 28, 202015,000 milesNY

THE STEERING WHEEL WILL TURN FROM RIGHT AND LEFT UNCONTROLLABLE DRIVING INTO A RAIN STORM THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT L COULD NOT HOLD THE STEERING WHEEL SPUN ME AROUND THREE TIMES AND HIT A GUARD RAIL

Air Bags
Filed Feb 14, 2020OH

I HAVE HAD THIS RECALL FIXED LAST FEB. I HAVE CALLED THE FORD DEALERSHIP WHERE IT WAS COMPLETED AND PRESTON SAYS THAT IT WAS COMPLETED ON 2/16/19 AT PRESTON FORD IN HERMITAGE AND THE INFORMATION HAS BEEN SUBMITTED AND CORRECT ON THE FORD WEBSITE.

Air BagsCrash1 injured
Filed Jan 21, 2020101,105 milesTX

TL* THE CONTACT'S WIFE OWNED A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE HIS WIFE DRIVING AT 30 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND HIT HER ON THE FRONT DRIVER SIDE PILLAR. THE AIR BAG DID NOT DEPLOY. THE CONTACT TOOK HIS WIFE TO THE HOSPITAL WHERE SHE SUFFERED A CONCUSSION AND TWO HERNIATED DISCS; IT WAS UNKNOWN IF THE OTHER DRIVER SUSTAINED INJURIES. A POLICE REPORT WAS FILED (#159951319-M). THE VEHICLE WAS TOWED TO A TOW LOT AND WAS DEEMED DESTROYED. THE VEHICLE REMAINED UNDER INVESTIGATION. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED BUT HAD NOT OFFERED ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE AIR BAGS WERE REPLACED IN DECEMBER OF 2018 UNDER A RECALL. THE FAILURE MILEAGE WAS 101,105.

Engine
Filed Jan 17, 202092,800 milesFL

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE STARTING THE VEHICLE THERE WAS AN ABNORMAL TICKING NOISE DETECTED FROM THE ENGINE AREA. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED METRO FORD 9000 NW (7TH AVE, MIAMI, FL 33150, (305) 751-9711) HOWEVER THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT VEHICLE WAS NOT COVERED UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,800.

Power Train
Filed Dec 26, 201970,000 milesOK

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING, THE VEHICLE FAILED TO SHIFT INTO FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT DROVE NORMALLY. IN ADDITION, WHEN THE VEHICLE WAS IN REVERSE, THE TRANSMISSION BECAME DIFFICULT TO SHIFT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Electronic Stability Control (esc)
Filed Oct 29, 2019126,600 milesNJ

2011 FORD MUSTANG 3.7L V6 CONVERTIBLE, PREMIUM, AUTOMATIC TRANSMISSION THROTTLE BODY FAILURE (PART # AT4Z-9E926-B) WHILE DRIVING, THE CAR SUDDENLY DECELERATES, THE DASHBOARD 'WRENCH LIGHT' COMES ON, THE FRONT END OF THE CAR RUMBLES AND SHAKES, AND THE CAR WILL NOT ACCELERATE, FORCING ME TO PULL OFF THE ROAD. THIS HAPPENS AT MODERATE SPEED ON LOCAL ROADS AND AT HIGHWAY SPEED. IF I PULL OFF THE ROAD, TURN THE CAR OFF, WAIT A FEW MINUTES, AND THEN RESTART, IT USUALLY RUNS NORMALLY. ON ONE OCCASION, IT DID NOT. IT DECELERATED AND THEN STALLED COMPLETELY IN THE MIDDLE OF A FOUR WAY INTERSECTION WHILE I WAS ON THE WAY HOME FROM THE DEALERSHIP AFTER BEING TOLD THERE 'WAS NO CODE,' SO THEY WEREN'T ABLE TO DO ANYTHING ABOUT THE PROBLEM. I COASTED THROUGH THE INTERSECTION, PULLED OVER, TURNED THE CAR OFF AND THEN RESTARTED IT, AFTER WHICH IT RAN FOR ABOUT A MINUTE, SHOOK VIOLENTLY, AND THEN STALLED. EVERY INDICATOR ON THE DASHBOARD WAS ILLUMINATED. IT SEEMED AS IF THE CAR WAS CHOKING. I REPEATED THIS OVER AND OVER, CREEPING DOWN THE SHOULDER, BACK TO THE DEALERSHIP. IN MY CASE, THIS PART HAS BEEN REPLACED THREE TIMES IN THE LAST FIVE YEARS, MOST RECENTLY ON OCT 29, 2019. ACCORDING TO MY SERVICE RECORDS, PART # AT4Z-9E926-B WAS USED FOR EACH REPLACEMENT. APPARENTLY, FORD REPLACES A DEFECTIVE PART WITH ANOTHER DEFECTIVE PART. THIS PART SHOULD BE RECALLED AND REPLACED WITH A DIFFERENT OR IMPROVED PART THAT WILL FIX THE PROBLEM ONCE AND FOR ALL. 2015: CODE P2135, REPLACED THROTTLE BODY ASS

Electrical System
Filed Aug 20, 2019108,000 milesAZ

THE CAR WILL "SHUT DOWN" (WRENCH ERROR LIGHT) AT ANY TIME, ANYWHERE, ANY SPEED. VERY DANGEROUS!!! ERROR CODE P2111 THROTTLE BODY ACTUATOR STUCK OPEN. I HAVE SEEN NUMEROUS POSTS ON THIS. FORD REALLY NEEDS TO FIX THIS!!! I WILL NO LONGER LET MY CHILD DRIVE THIS CAR. SO UNSAFE!! IT HAPPENED TO ME SEVERAL TIMES A DAY PROBABLY THREE TIMES IN THE LAST WEEK. THE VEHICLE IS IN MOTION, HIGHWAY, CITY, STRAIGHT, TURNS, FAST, SLOW.

Electronic Stability Control (esc)
Filed Aug 11, 201956,000 milesLA

MY 2011 MUSTANG WHEN DRIVING AT AROUND 40MPH THE TRACTION CONTROL LIGHT COME ON AND THE FRONT END STARTS TO WOBBLE IT DON'T HAPPEN ALL THE TIME. I TOOK IT TO HAVE IT CHECK AND WAS TOLD THE RACK AND PINION NEEDED TO BE REPLACED. THE DON'T HAVE BUT 56000 MILES. I DID SOME RESEARCH AND FOUND OUT FORD RECALL SEVERAL VEHICLES WITH THIS SAME PROBLEM. FROM WHAT I FOUND OUT THAT IT MIGHT BE A HEAT OVER THE ELECTRIC GEARBOX

Air Bags1 injured
Filed Jul 26, 2019118,000 milesGA

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT WITHOUT WARNING, THE DRIVER'S SIDE, AND PASSENGER'S SIDE FRONTAL AIR BAGS ALONG WITH THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY. THERE WERE INJURIES SUSTAINED IN THE DEPLOYMENT DUE TO THE CONTACT PLACING HER HAND BEFORE HER FACE. MEDICAL ATTENTION WAS NOT SOUGHT. THE VEHICLE WAS TAKEN TO NALLEY FORD SANDY SPRINGS (7555 ROSWELL RD, ATLANTA, GA 30350, (678) 809-5711) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) HOWEVER, THE DEALER DECLINED TO REPAIR THE VEHICLE, STATING THAT THE AIR BAGS WERE ALREADY DEPLOYED. ADDITIONALLY, THE VEHICLE HAD BEEN REPAIRED UNDER RECALL CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Vehicle Speed Control › Cruise Control
Filed Jun 17, 201950,000 milesWV

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ELKINS FORDLAND (696 BEVERLY PIKE, ELKINS, WV 26241, (304) 636-2222), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,000.

Electronic Stability Control (esc)
Filed Jun 1, 201957,000 milesOH

I WAS DRIVING AT APPROXIMATELY 35 MPH WHEN THE VEHICLE STARTED VIBRATING WITH TRACTION CONTROL LIGHTS COMING ON. PULLED INTO A PARKING LOT TURNED OFF CAR AND RAN FINE AFTERWARDS. I HAVE HAD TO PULL OVER ON SEVERAL OCCASIONS DUE TO THE SAME PROBLEM. THEN I HAD MY 10 YEAR OLD IN THE CAR ON THE HIGHWAY.. I WAS JUST GETTING OFF THE ON RAMP ONTO THE HIGHWAY AT APPROXIMATELY 60- 65 MPH AND THE CAR STARTED VIBRATING WITH TRACTION CONTROL LIGHT BLINKING ON DASH . IT WAS SCARY . I HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY TURNED THE CAR OFF AND BACK ON AND PRAYED WE WOULD MAKE IT HOME SAFE. NOW THE STEERING WHEEL IS CONSTANTLY STICKING NOT GLIDING AS I DRIVE . STICKS MORE WHEN MOVING STEERING WHEEL TO THE LEFT. MY 2011 MUSTANG ONLY HAS 57,00 MILES ON IT. AFTER READING OTHER COMPLAINTS, A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THEIR 2011 MUSTANGS. COME ON FORD, HELP US! YOU RECALLED OTHER MODELS BUT NOT THE MUSTANG . I CAN'T AFFORD $3000.00 TO FIX AND THIS IS A CONTINUOUS PROBLEM WITH THE MUSTANG AND YOU LEFT US OUT OF THE RECALL. BACK UP YOUR DEFECTIVE SENSORS AND PARTS AND REPLACE THE BAD BEFORE SOMEONE LOSES THEIR LIFE. OUR LIFE IS IN YOUR HANDS . PLEASE HELP WITH THIS PROBLEM, THIS FIX! PLEASE INCLUDE THE RECALL ON THE 2011 MUSTANGS ! KEEP OUR FAMILIES SAFE!

Air Bags
Filed May 28, 2019NY

TAKATA RECALL: FORD DEALER IN STATEN ISLAND DOES NOT HAVE THESE PARTS. I WAS TOLD THERE IS A MILLION PEOPLE AHEAD OF ME AND WILL BE NOTIFIED WHEN PARTS ARRIVE. I WAS ALSO TOLD THIS IS NOTHING TO WORRY ABOUT.

Engine
Filed May 17, 201960,000 milesMI

WHILE DRIVING AT 40 MPH THE CAR LOST POWER AND WAS ONLY ABLE TO MOVE AT ABOUT 2-3 MPH. A 'WRENCH' WARNING LIGHT CAME ON. DRIVING THE CAR AT THIS SPEED WAS UNSAFE AND IN HIND SIGHT I SHOULD HAVE PARKED IT AND TOWED TO A DEALER.

Steering
Filed Jan 1, 2019118,000 milesWV

ELECTRIC BRAKE SYSTEM. STARTED CAR BEGAN BACKING OUT OF MY GARAGE IT DISPLAYED ON MY DASH , STEERING FAILURE. AFTER RESURCHING , I FOUND THIS HAS BEEN A PROBLEM ON SEVERAL FORD VEHICLES AND HAS CAUSED DEATH. PLUS THEY COST TO REPAIR IS INSANE. THEY CAR ONLY HAS 118,000 MILES. PLEASE HELP!!!!

Air Bags
Filed Nov 30, 2018CA

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD STORE SAN LEANDRO AT (510) 352-2000 (LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577) SEVERAL TIMES AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 24, 2018TX

TAKATA RECALL. I HAVE RECEIVED SEVERAL NOTICES FROM FORD REGARDING THIS RECALL SINCE OCTOBER 2016. AT THAT TIME, I CONTACTED SAM PACK FORD CARROLLTON, TX DEALERSHIP TO SCHEDULE SERVICE AND WAS TOLD THE PARTS WERE NOT AVAILABLE. SINCE THEN, I'VE MADE THREE MORE ATTEMPTS WITH NO RETURN CALL FROM THEM.

Air Bags
Filed Oct 29, 201813 milesIL

DEFECTIVE AIRBAG

Air Bags
Filed Oct 28, 2018AL

I RECEIVED A CARD IN THE MAIL TOO CHECK ON MY CAR IF IT HAD A TAKATA AIRBAG RECALL

Air Bags
Filed Oct 27, 201830,000 milesTX

TAKATA RECALL: FORD HAS NOT BEEN ABLE TO PROVIDE ACCEPTABLE AIRBAG REMEDY YET THAT CAN BE IMPLEMENTED BY CUSTOMER. THEY SEND NOTICES BUT ONCE CONTACTED ARE UNABLE TO SCHEDULE A REPAIR

Air Bags
Filed Oct 22, 2018AE

I AM ON ACTIVE DUTY AND IS STATIONED OVER SEAS LIVING IN GERMANY. I HAVE BEEN HERE FOR THREE YEARS AND NO FORD HERE CAN NOT GET THE PARTS I NEED FOR MY RECALL.

Air Bags
Filed Oct 22, 2018TX

GOT A RECALL ON BOTH AIR BAGS TOOK MY CAR IN TO HAVE IT DONE COULD NOT GET IT DONE FOR MONTHS THE FIRST AIR BAG THEN WENT TO GET SECOND RECALL ON THE 2ND AIR BAG COULD NOT GET APPT. FOR MONTHS AND THEN THEY DID NOT HAVE THE AIR BAGS FOR MONTHS NOR DID THEY BOTHER TO CALL WHEN THEY CAME . WAS NEVER ASKED ABOUT GETTING A RENTAL AT ALL. STILL HAVING PROBLEMS WITH AIR BAGS NOT BEING FIXED GOING ON SEVERAL MONTHS MORE STILL NO RENTAL CAR STILL DRIVING MY CAR STILL A PROB,EMBWITH AIR BAGS NOT BEING FIXED AND DANGEROUS. NO RENTAL CAR STILL GOING IN ON OCT. 31 FOR THEM TO FIX AIRBAGS BUT STILL NO RENTAL CAR IN DANGER WHEN DRIVING CAR.

Air Bags
Filed Oct 19, 2018GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. MULTIPLE DEALERS, INCLUDING FIVE STAR FORD STONE MOUNTAIN (3800 US-78 SNELLVILLE, GA 30039) STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE PARTS SHOULD BE AVAILABLE, BUT THEY DID NOT KNOW WHICH DEALER HAD THE PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Seat Belts
Filed Aug 20, 201880,000 milesFL

THE FRONT SEAT PASSENGER SEAT BELT IS STUCK AND WILL NOT RELEASE TO ALLOW BUCKLING. I CONTACTED THE LAKELAND FORD DEALER AND THEY SAID THAT THEY WOULD NOT REPLACE IT, WITHOUT ME PAYING $505, EVEN THOUGH THEY KNEW IT WAS A SAFETY ISSUE AND OFFERED A RENTAL CAR WHILE THE REPAIR WOULD BE COMPLETED.

Air Bags
Filed Aug 10, 2018CA

TAKATA RECALL, RECEIVED NOTICE ABOUT FAULTY AIR BAGS IN 2016. REPLACED DRIVE SIDE IN DEC 2016. PASSENGER SIDE NOT AVAILABLE YET. RECEIVED NOTICE OF PARTS AVAILABLE FEB 2018. CALL FOR REPAIR MARCH 2018. WAS TOLD PART WAS NOT AVAILABLE FOR RECALL CUSTOMERS YET. I WAS PUT ON A LIST FOR THE "RECALL PARTS" AND THAT THEY WOULD CONTACT WHEN AVAILABLE. CALLED AGAIN IN MAY MADE APPOINTMENT TO GET GET REPLACED. WHEN ARRIVED AT DEALER, I WAS TOLD THEY HAVE THE PART PUT NOT FOR ME BECAUSE THERE IS A DIFFERENT PROCESS NOW TO ORDER "RECALL PARTS". I WAS PUT ON ANOTHER LIST. CALLED AND CAME IN AGAIN AUG 10 2018. WAS TOLD THAT I WAS NOT A THE "NEW" LIST TO ORDER "RECALL PARTS". I WAS TOLD THE PROCESS HAS CHANGED 5 TIMES SO THE OTHER PROCESS DID NOT COUNT. I WAS INFORMED BY SERVICE MANAGER THAT HE WOULD NOT RISK HIS FAMILY IN THE FRONT PASSENGER SEAT. WAS TOLD ONLY USE THE BACK SEATS. THIS IS NOT PRACTICAL FOR DAILY USE AND PUTS UNDUE RISK TO FAMILY AND FRIENDS TO SERIOUS INJURY OR DEATH. FORD HAS BREACHED IT'S DUTY TO PREFORM NEED REPAIRS IN A TIMELY MANNER. ALL REPAIR ATTEMPTS WERE MADE AT FORD OF ESCONDIDO, CA. AFTER I STATED I WOULD LOG A FORMAL COMPLAINT THE SERVICE MANAGER WAS ABLE TO FIND THE PART AND WILL COMPLETE REPAIR. THIS JUST SEEMS LIKE AN ATTEMPT TO NOT FIX THE ISSUE DUE TO FINANCIAL CONSIDERATIONS.

Air Bags
Filed Jul 24, 2018CA

2011 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG SAFETY RECALL. *LD *JS

Air Bags
Filed Jun 29, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BILL JARRETT FORD INC., 1305 US HIGHWAY 27 NORTH, AVON PARK, FLORIDA 33825) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Jun 23, 2018GA

I DECIDED TO DROP THE CONVERTIBLE TOP OF MY 2011 FORD MUSTANG WHEN THE WEATHER DECIDED TO CHANGE I WAS PRESSING THE BUTTON TO LET THE TOP UP. NOTHING IS HAPPENING ALL FUEL'S ARE IN EXCELLENT CONDITION BATTERY IS GOOD THE PUMP UNDER THE BACK SEAT IS AT IT'S RITE LEVEL. I HAD TO PARK FOR HOURS UNDER SHEAD UNTIL THE RAIN STOPS AN WAS ABLE TO DRIVE IT TO A FRIEND HOUSE WHO WAS GLADLY TO LET ME PARK THE CAR IN HIS GARAGE. I WAS PARK AT A GAS STATION.

Steering
Filed Jun 22, 201868,000 milesIN

WHILE TURNING IN A PARKING LOT THE POWER STEERING FAILED. THE STEERING WHEEL WAS LOCKED UPSIDE DOWN AND THE WHEELS WERE LOCKED TO THE RIGHT. I RESTARTED THE CAR AND THE PROBLEM RESOLVED. I WENT INTO A STORE AND WHEN I CAME OUT AND STARTED THE CAR AGAIN THE SAME THING HAPPENED. THREE RESTARTS DID NOT RESOLVE THE PROBLEM. I FINALLY MANUALLY CRANKED THE WHEEL UNTIL I HEARD A LOUD THUD AND THEN RESTARTED THE CAR AGAIN AT WHICH POINT THE ISSUE RESOLVED. I DRIVE 110 MILES EACH WAY TO WORK. THE MUSTANG HAS 68,000 MILES ON IT. THIS IS A SAFETY ISSUE THAT CAN GET PEOPLE KILLED. THERE HAVE BEEN RECALLS ON OTHER MODELS IN THE SAME YEAR BY FORD WITH THE SAME SYSTEM. I WILL BE TRADING THE CAR ASAP. THESE CARS ARE DEATH TRAPS AND NOTHING IS BEING DONE ABOUT IT. THIS IS A DOCUMENTED ISSUE MULTIPLE TIMES.

Air Bags
Filed Jun 5, 201890,000 milesNC

TAKATA AIRBAG. MY AIRBAGS HAVE BEEN RECALLED FOR TWO YEARS FORD WAS ABLE TO REPLACE THE DRIVER SIDE AIRBAG AFTER ONE YEAR EARLIER THIS YEAR THEY SENT ME A LETTER THAT SAID THE PARTS WERE INTO FIX THE PASSENGER SIDE AIRBAG I CALLED EVERY FORD DEALER AROUND AND NO ONE HAD ANY PARTS TO FIX MY AIRBAG I WAS TOLD BY DEALERS KEEP CALLING US BACK UNTIL WE SEE IF WE HAVE SOME PARTS IN YESTERDAY I CALLED MY LOCAL FORD DEALER AND THEY TOLD ME MY NAME SHOULD'VE BEEN PUT ON A LIST AND THAT I HAD FIVE MORE WEEKS TO WAIT I HAVE ESSENTIALLY BEEN UNABLE TO USE MY CAR TO TRANSPORT ANY PASSENGERS FOR OVER TWO YEARS I HAVE CONTACTED FORD SEVERAL TIMES AND NOT RECEIVED ANY KIND OF RESPONSE

Complaints 1-50 of 466, newest first, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
20268500Routine
202520600Routine
2024851200Do not drive
202315600Routine
202250910Routine
202155600Routine
2020122850Routine
2019152610Routine
2018196410Routine
2017268680Above average
2016380572Fatalities reported
20154391170Above average
2014359410Do not drive
2013271620Do not drive
2012469721Do not drive
2011 — this page466510Do not drive
2010261622Do not drive
2009181620Do not drive
2008347800Do not drive
2007615951Do not drive
2006424932Do not drive
2005705970Do not drive
2004116600Routine
2003145640Routine
2002118660Routine
2001173822Fatalities reported
2000311992Fatalities reported
19992131022Fatalities reported
199823614121Fatalities reported
19971761132Fatalities reported
19962461260Above average
199560216297Fatalities reported
199435613191Fatalities reported
19931017292Fatalities reported
1992695210High concern
1991776220High concern
1990855290High concern

Compare every Mustang year →

2011 Ford Mustang: questions buyers ask

Is the 2011 Ford Mustang a good car?

Going by the federal record, it is one of the Mustang years to avoid: owners filed 466 complaints, 2.1 times as many as a typical Mustang year. The most common complaint is about the transmission (40%).

What is the most common problem with the 2011 Ford Mustang?

The transmission: 186 of the 466 complaints (40%) are about it. Owners most often say it knocks, grinds or clunks (38%), shifts hard, late or not at all (22%) and drops into neutral (9%). The typical report comes at 4,007 miles.

How many recalls does the 2011 Ford Mustang have?

5 safety recalls on file with NHTSA, the most recent filed Feb 16, 2021. 3 of them carry a do-not-drive or park-outside warning. The largest, 16V384000, covered 1,892,343 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2011 Ford Mustang problems start?

Half of the complaints that record an odometer reading came in before 22,035 miles. For the transmission the midpoint is 4,007 miles.

Has NHTSA investigated the 2011 Ford Mustang?

Yes, once. PE11024 ("Inability to shift gears on acceleration") was opened Aug 3, 2011 and closed Dec 14, 2011.

Are there service bulletins for the 2011 Ford Mustang?

The manufacturer filed 63 technical service bulletins and other notices for it with NHTSA, most of them about the transmission (14), the engine (12) and the body and frame (5). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

NHTSA has issued a do-not-drive warning for a recall on this vehicle.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 16, 2021. Source: NHTSA Office of Defects Investigation.