Ford Motor Company: Steering
Ford Motor Company reported this defect to federal regulators on Aug 22, 2014 and put the number of vehicles at risk at 508. The repair is free for as long as the recall stands.
Do not drive
NHTSA attached a do-not-drive advisory to this campaign. It applies to specific production runs, so check your own VIN with the manufacturer or at nhtsa.gov/recalls before driving the vehicle.
The defect
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The risk
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Ford C-Max | 80 | 8 | 4 | 6 |
| 2014 Ford Focus | 2,606 | 12 | 9 | 68 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V514000.
Full record for the 2014 Ford C-Max → · Recalls carrying a do-not-drive advisory → · Where this data comes from →