2002 Ford Focus

Fatalities reported

Owners filed 939 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 8 times.

Not among the Ford Focus years to avoid. Which Ford Focus years to avoid →

When it fails
020k40k60k90k120k200k
53,000 milesMedian miles at failure

602 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2002 Ford Focus problems

249 of the 939 complaints (27%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System › Ignition113
110
Electrical System58
071
Electrical System › Ignition › Switch49
000
Air Bags · airbags33
18016
Tires32
102
Suspension30
201
Engine and Engine Cooling › Engine · engine30
010
Engine and Engine Cooling · engine27
112
Air Bags › Frontal · airbags26
24125
Unknown or Other23
101

2002 Ford Focus electrical system problems

27% of all complaints

249 of the 939 complaints are about the electrical system. This is what owners describe:

  • stalls9% · 22
  • will not start7% · 18
  • drains the battery or stops charging4% · 10

Share of the 249 electrical system complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
62,950 mi
median of 185 reports
Peak year of filing
2006
40 electrical system complaints that year
Crashes · fires · injuries
3 · 12 · 5
in these complaints
Recalls on the electrical system
None
“I drove my FORD focus about 6 miles to a stop light. When it turned green, I pressed the gas. The car stalled like it was out of gas, regained partial power, and displayed the airbag light. It made it to the next stoplight, and I pulled it over to the side and turned it off and removed the key. At that point a plume of white smoke shot out of the driver's side hood.”
Owner complaint, filed Jul 28, 2012 at 135,000 miles
“Tl* the contact owns a 2002 FORD focus. The contact stated the battery warning light and the entire dashboard lighting began to abnormally flicker on and off. The alternator warning light also illuminated and the vehicle then stalled. The contact believed there to be a short in the system but the vehicle was not taken in for diagnostic testing. The vehicle was not repaired.”
Owner complaint, filed Jul 27, 2010 at 66,939 miles

Complaints and recalls over time

By year of filing
2002: 102 complaints, 8 about the electrical system'022003: 131 complaints, 9 about the electrical system2004: 155 complaints, 29 about the electrical system'042005: 101 complaints, 34 about the electrical system2006: 89 complaints, 40 about the electrical system'062007: 52 complaints, 24 about the electrical system2008: 73 complaints, 38 about the electrical system'082009: 59 complaints, 27 about the electrical system2010: 45 complaints, 21 about the electrical system'102011: 42 complaints, 6 about the electrical system2012: 26 complaints, 6 about the electrical system'122013: 15 complaints, 1 about the electrical system2014: 17 complaints, 5 about the electrical system'142015: 13 complaints, 0 about the electrical system2016: 7 complaints, 0 about the electrical system'162017: 3 complaints, 0 about the electrical system2018: 1 complaints, 1 about the electrical system'182019: 3 complaints, 0 about the electrical system2020: 1 complaints, 0 about the electrical system'202021: 0 complaints, 0 about the electrical system2022: 0 complaints, 0 about the electrical system'222023: 2 complaints, 0 about the electrical system2024: 2 complaints, 0 about the electrical system'24Recall 05V030000 (door locks and latches)Recall 06E026000 (headlights)Recall 06E049000 (headlights)Recall 08E050000 (headlights)Recall 09E012000 (headlights)Recall 09E025000 (headlights)Recall 12E007000 (equipment)NHTSA investigation AQ10001NHTSA investigation EA02022NHTSA investigation EA02023
All complaintsAbout the electrical systemRecall (red: the electrical system)NHTSA investigation opened

Complaints about the 2002 Focus peaked in 2004, with 155 filed that year. No recall on file covers the electrical system, the subject of 27% of the complaints. In 2024 owners filed 2 so far.

8 safety recalls

Part 573 reports
Equipment12E007000
Filed Feb 24, 201210,006 vehiclesRide Control, LLC

Defect. RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.

Risk. IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.

Remedy. RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.

Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.

Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Exterior Lighting › Headlights08E050000
Filed Aug 11, 20081,921 vehiclesK2 Motor Corporation

Defect. K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk. WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.

Fuel System, Gasoline06E056000
Filed Jun 13, 200658,640 vehiclesUfi Filters USA

Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Exterior Lighting06E049000
Filed May 24, 200627,176 vehiclesCk Motorsport, Inc.

Defect. CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.

Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Latches/Locks/Linkages › Doors › Latch05V030000
Filed Feb 1, 2005589,932 vehiclesFord Motor Company

Defect. CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.

Risk. IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

Remedy. DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

All 8 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 5 name the 2002 Focus.

Fleet Vehicle Recall Completion AuditAudit query AQ10001Closed
Opened Nov 18, 2010Closed Dec 28, 2015unknown or other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of …

ENGINE STALLINGEngineering analysis EA02022Closed
Opened Sep 9, 2002Closed Jan 16, 2004Led to recall 03V482000fuel system

Clogging of the fuel delivery module (fdm) filters in the subject vehicles can lead to stalling and other related symptoms.these symptoms become increasingly obvious to the driver as the clogging gradually increases over extended periods of driving.stalling in these vehicles is most likely to occur when accelerating through a right hand turn such as merging into freeway traffic when the fuel level in the fuel tank is less than 1/4 full.more than 90% of the stalling complaints pertain to the original design fdm installed in my 2000 and 2001 (partial year) focus vehicles. Ford has decided to …

FRONT SUSP COLLAPSE/WHEEL SEPARATIONEngineering analysis EA02023Closed
Opened Sep 9, 2002Closed Feb 19, 2003suspension

See attached report.

ENGINE COMPARTMENT FIRESEngineering analysis EA02014Closed
Opened Jul 31, 2002Closed Nov 13, 2002Led to recall 02V288000electrical system

There is no summary currently available

FRONT SUSPENSION LOWER CONTROL ARMPreliminary evaluation PE02044Closed
Opened May 1, 2002Closed Sep 9, 2002suspension

There is no summary currently available

Technical service bulletins

143 on file

Repair instructions the manufacturer sent its dealers for the 2002 Focus. Not recalls: the fix is usually free only while the car is under warranty.

engine 28transmission 25electrical system 22visibility 11body and frame 10suspension 10brakes 6door locks and latches 4
02M01Service campaignJun 1, 2004engine

CUSTOMER SATISFACTION PROGRAM 02M01 SUPPLEMENT #4. CERTAIN FORD 2000 THROUGH 2003 VEHICLES EQUIPPED WITH A TUBE-MOUNTED EGR PRESSURE SENSOR - ADDITIONAL EGR PRESSURE SENSOR WARRANTY COVERAGE. *TT SUPPLEMENT #3. *MJ SUPPLEMENT #6. *TT

04147Service Bulletin/Repair InstructionsJun 1, 2005electrical system

SERVICE WIRING HARNESS REPLACEMENT GUIDELINES - SERVICE TIPS. *TT

18581Service Bulletin/Repair InstructionsApr 1, 2005electrical system

ERRATIC INSTRUMENT CLUSTER GAUGES AND/OR WARNING INDICATORS - SERVICE TIP. *TT

18411Service Bulletin/Repair InstructionsFeb 1, 2005electrical system

MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0133, P1131 OR P2195. *TT

18413Service Bulletin/Repair InstructionsFeb 1, 2005electrical system

UNABLE TO REMOVE IGNITION KEY - SERVICE TIP. *TT

18379Service Bulletin/Repair InstructionsJan 1, 2005electrical system

BRAKE AND ANTI-LOCK BRAKE SYSTEM LIGHTS ON AFTER HEC (HYBRID ELECTRONIC CLUSTER) REPLACEMENT. *TT

04174Service Bulletin/Repair InstructionsSep 6, 2004electrical system

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT

Showing the newest 6 of 22 bulletins about the electrical system, and any warranty extensions or service campaigns.

What owners reported

Newest filings
Service Brakes
Filed Dec 26, 2024WA

Break lights won't work and was almost hit by another car, changed break lights changed light break switch checked fuses and wiring everything is good

Unknown or Other
Filed Apr 21, 2024OH

Sunroof Exploded. Empty Road, temp low 40s. No warning. I have owned the car since 2004. Though older car, <120,000 miles.

Unknown or Other
Filed Jul 26, 2023WI

The drivers door will not open. It is stuck shut. Turning the key in the lock does not work. Broke outer handle trying to open door to assist elderly party out of drivers seat. Power lock fuse is fine. Took door panel off partly to expose cable, cannot push or pull cable to force open. Safety issue because owner is elderly. Cannot reasonably crawl in and out through passenger side. Emergency personnel would not be able to reach occupants in case of an accident.

Exterior Lighting
Filed Jan 21, 2023SC

I drive a 2002 Ford Focus Sedan. My engine light is on, warning light for trunk door ajar light is on (even though the trunk is securely locked, my front headlights due not work consistently (sometimes work, sometimes don't). My trunk does not always latch secure after I close it as well. I took my car to Advanced Auto Parts and had my engine light diagnosed. Engine codes that resulted were: B1318, B1881, C1947, B2438, B2434, P0457. The representative tested my battery and found that the voltage was slightly lower than it should be. My concern is for my safety as well as the safety of others. Do we have some manufacturer defects on this particular vehicle? Have other concerns which could be the result of vehicle wear and tear, or/and due to manufacturer defects as well. Inner tie rods need replaced as well as control arms/bushings, as reported to me by a mechanic. I have seen recall reports related to the 2002 Ford Focus in which there has been issues directly related to what I'm reporting, which is another reason I'm filing a report. Thank you. The contact wanted to add that the wipers are experiencing an electrical issue as well. When in use, the wipers cannot be switched off when it is at the highest position because it will not return in the downward position.

Power Train
Filed Sep 17, 2020137,000 milesTN

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE SLIPPED OUT OF DRIVE INTO NEUTRAL. THE CONTACT CALLED FAIRWAY FORD (2761 E STONE DR, KINGSPORT, TN 37660), AND INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT HE HAD TO PAY A DIAGNOSTIC FEE. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO THE DIAGNOSTIC AND REPAIR COSTS. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED TO NEUTRAL WHILE STOPPED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.

Air Bags
Filed Dec 30, 201975,000 milesPA

HUSBAND WAS DRIVING APPROX. 35 MPH WITH HIS MOTHER IN THE PASSENGER SEAT DOWN A COUNTRY ROAD. DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED WITH NO ACCIDENT. PASSENGER SIDE AIRBAG OR COVER BROKE WINDSHIELD. HUSBAND HIT BRAKES.

Suspension
Filed Nov 10, 2019108,000 milesIL

VEHICLE HAS ABOUT 108,000 MILES. I DID REPLACE THE TIE RODS CONTROL ARMS AND SWAY BAR OF THE FRONT SUBFRAME. THE MECHANIC SAID THAT THE SUBFRAME IS VERY RUSTED AND THE ENGINE COULD FALL OF IF THE VEHICLE IS NOT SERVICED IMMEDIATELY. I BOUGHT THE CAR AROUND 90,000 MILES AND HAVE ALREADY REPLACED FUEL PUMP AND OTHER PARTS UNDER THE CAR.

Suspension
Filed Jan 31, 2019140,000 milesIA

AT SPEED OF 40+MPH AND UNEVEN HIGHWAY OR WHEN ENCOUNTERING A MANHOLE COVER THE REAR OF THE CAR SWAYS AND SHIMMIES LEFT TO RIGHT IN AN EXTREME MANNER. NOTICED MUCH WORSE WITH NEW TIRES THAT GRIP WELL. HAVE HAD IT INSPECTED BY A PROFESSIONAL WHO SAYS ALL VITAL PARTS LOOK OKAY. 4 WHEEL ALIGNMENT DID NOT REMEDY. I SEE REFERENCES TO A DESIGN ISSUE WITH THE UPPER CONTROL MEMBERS THAT MAKE IT IMPOSSIBLE TO REACH A CORRECT CAMBER SETTING. I DON'T TRUST MUCH ON THE INTERNET THOUGH, AND WOULD LIKE NHTSA GUIDANCE OR FURTHER INFORMATION. THANKS FOR ANY HELP YOU CAN PROVIDE, I APPRECIATE IT.

Electrical System
Filed Feb 5, 2018125,000 milesOK

REAR RIGHT PASSENGER DOOR WILL NOT UNLOCK/OPEN. WHEN TRYING TO UNLOCK I DON'T HEAR THE SOLENOID MOVING. WHEN TRYING TO OPEN FROM EITHER INSIDE OR OUT IF FEELS LIKE THE HANDLE ISN'T MOVING ANYTHING.

Unknown or Other
Filed Apr 25, 201740 milesPA

ANTITHEFT HAS CAR LOCKING UP WHILE DRIVING

EngineFire
Filed Feb 24, 201773,000 milesVT

TL* THE CONTACT OWNED A 2002 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE STARTED TO SMOKE FROM THE BACK SEAT. WITHIN A SHORT TIME, THE INSIDE OF THE VEHICLE WAS COMPLETELY FILLED WITH SMOKE. THE ENGINE SHUT OFF WITHOUT WARNING. THERE WERE NO FLAMES AND NO INJURIES. THE VEHICLE WAS PLACED IN NEUTRAL AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE OIL PUMP BURNED UP AND THE ENGINE WAS COMPLETELY DESTROYED. THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE SIX MONTHS LATER AND GAVE THE CONTACT A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000. UPDATED 04/12/17 LJ *CN

Wheels
Filed Jan 11, 20174,000 milesMI

OHTSU FN7000 WITHIN ONE MONTH OF BEING PUT ON NEW TIRE WOULD DEFLATE ALL A SUDDEN WHILE PARKED SHORTLY. 4 HOURS OR LESS. CHANGED TO SPARE. TIRE HAD BELLE TIRE RUN A CHECK BLAMED ON BENT RIM. WHICH IS NOT BENT. THEY AIRED IT BACK UP AND SAME AGAIN A MONTH LATER JUST WENT FLAT. TOOK TO A LOCAL SHOP WHO HAS BEEN IN BUSINESS FOR 30 PLUS YEARS SAID IT WAS A BAD TIRE IT WAS NOTHING BUT POWDERED RUBBER INSIDE SHOWING WIRES. TOOK BACK TO BELLE TIRE AND HAD TO ARGUE TO GET THEM TO REPLACE TRIED SAYING IT WAS DRIVIN ON WHILE FLAT WHICH IT WAS NOT. I'M AFRAID THE OTHER TIRES MAY HAVE HIDDEN ISSUES NEW TIRE LOOKED BUILT DIFFERENT EVEN SAT ON RIM DIFFERENT AND HAVE YET TO HAVE A ISSUE WAS CHECKED VIA DIFFERENT SHOP RIM DOES NOT LEAK. *TR

Exterior Lighting
Filed Nov 18, 201664,000 milesID

TAIL LIGHT CONNECTION MELTS DUE TO BULB GETTING TOO HOT. IMPOSSIBLE TO REMOVE CONNECTOR TO REPLACE BULB. HAVE TO REPLACE ENTIRE LENS. MANY, MANY REPORTS ONLINE OF THIS HAPPENING. FORD DENIES AND REFUSES TO REPLACE. EXPENSIVE REMEDIES FOR CUSTOMERS. THIS HAPPENS ON FOCUS WAGONS AND MANY OTHER FORDS.

Latches/Locks/Linkages › Doors › Latch
Filed Sep 12, 2016110,000 milesMI

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE REAR PASSENGER DOOR LATCH AND BOTH FRONT DOOR LATCHES FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 110,000. UPDATED 11/08/16*LJ *TR

Steering
Filed Sep 10, 2016134,000 milesCA

OK SO I'VE HAD MY FORD FOCUS FOR ABOUT 3 MONTHS NOW I FELL IN LOVE WITH THIS LITTLE THING RECENTLY GOT STRUTS CHANGED IN FRONT AND BALL JOINTS BUSHINGS AND TIRES SO I KNEW IT WOULD NEED AN ALIGNMENT SO GOT THAT DONE NOW AT SPEEDS FROM 50-60 MPH THIS CAR STARTS FISHTAILING OUT OF CONTROL I DONT HAVE ALOT OF MONEY I AM NOT WORKIN AT PRESENT SO I CANT AFFORD TO TAKE MY USED CAR TO DEALER MUCH LESS TO ANOTHER AUTO SHOP. I TRAVEL 50 -70 MILES EACH DAY TO WORK AND I'M SCARED ITS GONNA FISHTAIL ME INTO A WRECK. MILEAGE 134000 APPLKE VALLEY CALIF.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 5, 201610,846 milesCA

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING AT ANY SPEED OVER A BUMP IN THE ROAD, THE HATCH DOOR INDICATOR LIGHT DISPLAY ILLUMINATED. THE REAR HATCH LATCH OPENED ON ITS OWN. THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,846.

SeatsCrash1 injured
Filed Jul 21, 201680,000 milesCO

TL* THE CONTACT OWNED A 2002 FORD FOCUS. WHILE IDLING AT A STOP SIGN, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE FRONT DRIVER SEAT DISENGAGED FROM THE FLOOR OF THE VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Suspension
Filed Jul 21, 2016120 milesCO

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING 50 TO 60 MPH, THE SUSPENSION SPRING ON THE FRONT DRIVER SIDE SNAPPED IN HALF. THE FAILURE CAUSED A SHARP POINT AND SHREDDED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TIRE AND SPRING WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120. UPDATED 08/17/16*LJ THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 08/22/16.*JB

Suspension › Rear
Filed Feb 9, 201638,000 milesWI

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Structure › Body
Filed Nov 2, 2015100,000 milesPA

MY 89 YEAR OLD MOTHER BOUGHT A 2002 FORD FOCUS FROM LAUREL AUTO IN BOSWELL AND WHEN SHE WENT TO GET IT INSPECTED WAS TOLD THE FRAME (UNIBODY) IS RUSTED SO BADLY THAT IT CANNOT BE REPAIRED. THERE ARE HOLES ALL THROUGH IT. SHE PAID $5,000 AND HAS ONLY HAD THE CAR 1 YEAR. WAS THERE A RECALL ON 2002 FORD FOCUS FRAMES? THE GARAGE STATES THEY HAVE NEVER SEEN A FRAME IN SUCH BAD SHAP.

Air Bags1 injured
Filed Oct 7, 2015150,000 milesNE

I HAVE A 2002 FORD FOCUS ZX5, MY DRIVER'S SIDE AIR BAG DEPLOYED WHILE DRIVING DOWN THE STREET AT A SPEED OF 35 MPH WITH ABSOLUTELY NO IMPACT TO THE CAR. DUE TO IT DEPLOYING AND GOING OFF IT HAD HIT MY LEFT SHOULDER AND CAUSED ME TO SWERVE TO THE RIGHT, IF IT WASN'T FOR THE FACT THAT I WAS ALREADY IN THE RIGHT HAND LANE I WOULD'VE CRASHED INTO ANOTHER VEHICLE AND CAUSED A SERIOUS ACCIDENT AS THIS ALSO HAPPENED IN THE MIDDLE OF "RUSH HOUR TRAFFIC". I HAVE READ ON OTHER WEBSITES WHERE 2004 AND 2006'S SAME AIR BAGS HAVE DEPLOYED FOR NO REASON W/O ANY KIND OF IMPACT. THE NOISE WAS SO LOUD IN MY LEFT EAR THAT I COULD NOT HEAR OUT OF IT FOR OVER 45MINS, I CAN ONLY IMAGINE WHAT THAT WOULD'VE DONE TO MY INFANT IF THEY WOULD'VE BEEN IN THE CAR AT THAT TIME. I FEEL THIS IS A SERIOUS MATTER AS I AM 5MONTHS PREGNANT AND IF THE FRONT AIR BAG WOULD'VE GONE OFF IT COULD'VE CAUSED MUCH MORE INJURY TO ME AND MY UNBORN CHILD. PLEASE INVESTIGATE AND CONSIDER HAVING THIS MODEL PUT ON THE RECALL LIST.

Unknown or Other
Filed Sep 17, 201586,000 milesME

IGNITION KEY WILL NOT TURN! THEY HAVE KNOWN (FORD) ABOUT THIS ISSUE AND ARE REFUSING TO ISSUE A RECALL.

Engine
Filed Sep 10, 2015160,000 milesMA

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER TWO ATTEMPTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Vehicle Speed Control
Filed Aug 13, 2015327,000 milesNC

I AM WRITING THIS FOR TWO INCIDENTS HAPPENED WITHIN A TWO WEEK TIME FRAME. 1. THE ENGINE HAD TO BE REPLACED SINCE ONE PISTON PIN HAD BROKEN DUE TO WHICH THE WHOLE PISTON HAD BROKEN INSIDE THE ENGINE. THE WHOLE ENGINE HAD TO BE REPLACED AS PER MECHANICS SUGGESTION. I HAVE THE INVOICE FROM THE MECHANIC SHOP AND THE MECHANIC WOULD GLADLY PROVIDE MORE DETAILS IF NEEDED. 2. THIS WAS SCARY ! WHILE DRIVING AT 70 MILES AN HOUR ON CRUISE,THE CAR WOULD NOT COME OUT OF CRUISE CONTROL AND CONSTANTLY ACCELERATED EVEN AFTER TRYING TO USE BRAKES. (IDEALLY WHEN YOU FIRST TOUCH THE BRAKES, THE CAR SHOULD COME OUT OF CRUISE) ONCE THE CAR REACHED AT A SPEED OF 80 MILES AND I COULD NOT DO ANYTHING. WHEN THE CAR WAS SHUT DOWN ABNORMALLY, AND RESTARTED THE ISSUE CONTINUED AND EVEN WHEN IT WAS IN NEUTRAL, IT CONSTANTLY RAVED UP. I SEE OTHER PEOPLE HAVE RECENTLY FILED COMPLAINS FOR THIS AND EXPECT THE NHTSA TO DO SOMETHING ABOUT IT URGENTLY AS IN MY OPINION IT IS A HUGE SAFETY ISSUE. THE MECHANIC MENTIONED THAT THE CRUISE CONTROL CABLE WAS STUCK IN THE HOUSING. CURRENTLY THE CRUISE CONTROL HAS BEEN DISCONNECTED BY MY MECHANIC AND I HAVE BOUGHT A NEW CRUISE CONTROL CABLE FROM THE DEALER AND HOPE TO GET IT FIXED SOON, HOWEVER EXPECT THE COMPANY TO TAKE CARE OF BOTH OF THE ABOVE ISSUES.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 11, 2015136,000 milesOH

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH FRACTURED. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES, LOCKS, LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

Engine
Filed Jun 12, 2015130,000 milesVA

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Vehicle Speed Control
Filed Mar 21, 2015OH

WHILE DRIVING MY 2002 FORD FOCUS ABOUT 45 MPH VEHICLE SUDDENLY ACCELERATED UP TO 85 MPH. I TRIED TO REDUCE SPEED BY STEPPING ON THE BRAKES STILL WOULD NOT COME TO A COMPLETE STOP I HAD TO PULL THE EMERGENCE BRAKE , STEAM WAS COMING OUT OF VEHICLE AND TURN THE ENGINE OFF BUT WHEN I STARTED IT BACK UP THE ENGINE IS STILL REVVING UP. *TR

Engine
Filed Mar 2, 2015125,000 milesMN

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS HEARD AND THE VEHICLE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ROD BEARING DETACHED FROM THE ENGINE. AS A RESULT, THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Structure › Body › Door
Filed Feb 12, 2015120,000 milesUT

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR ONLY OPENED WHEN MOVED LEFT TO RIGHT. THE CONTACT ALSO STATED THAT THE DOOR WOULD NOT OPEN WHEN UNLOCKED. THE FAILURES OCCURRED ON SEVERAL OCCASIONS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Fuel/Propulsion System
Filed Feb 7, 2015FL

CAR WOULD NOT SHIFT CORRECTLY TO 3RD OR 4TH GEAR. ENGINE FUEL LIGHT WOULD APPEAR. *JS

Air Bags
Filed Feb 1, 201582,000 milesPA

AIR BAG LIGHT COMES ON BLINKS THEN STAYS ON. *TR

Structure › Body
Filed Jan 28, 2015200,000 milesMN

TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE REPLENISHING THE WINDSHIELD WASHER FLUID, THE HOOD LID CLOSE WITHOUT WARNING. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE NUT BUSHING DETERIORATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 200,000. THE VIN NUMBER WAS UNAVAILABLE.

Electrical System
Filed Dec 15, 2014167,511 milesTX

HATCH SWITCH FAILED .GHOST ELECTRICAL PROBLEM HAVING WIPER COME ON AT TIMES.WIRING HARNESS INSIDE RUBBER BOOT LOCATED WHERE HINGES BETWEEN HATCH AND VEHICLE BODY DEVELOPE BARE AND BROKEN WIRES. FOUND THIS AFTER CHECKING ALL FUSES AND SWITCHES. THIS IS APPARENTLY COMMON AS SEEN ON YOU TUBE AND SEEMS TO HAVE BEEN PREVIOUSLY REPORTED. PLEASE REPLY AS TO WHY THERE HAS BEEN NO RECALL. SURELY DEALERS HAVE ENCOUNTERED THIS DEFECT. LIKE ONE INDIVIDUAL SAID HIS DOG COULD HAVE FLEW OUT THE REAR GOING 70. NOT TO MENTION FIRE.MINE BLEW NO FUSES. *TR

Electrical System
Filed Oct 28, 201434,000 milesCA

EVER SINCE I HAVE HAD THIS CAR AND SINCE THE WARRANTY RAN OUT IN 2005, I HAVE NOTHING BUT REPAIRS. FIRST, THE RADIO NEEDED TO BE REPLACES, THEN THE BRAKES, THEN THE LOCKS ON BOTH DOORS AND THEN THE BRAKES AGAIN, HIGH BEAM LIGHT NEVER GOES OFF, ALWAYS ON AND NOW THE RADIATOR. THIS CAR IS 12 YEARS OLD, HAS LESS THAN 50,000 MILES ON IT AND IT HAS BEEN NOTHING BUT TROUBLE. I LIVE ON A LIMITED INCOME AND CANNOT AFFORD ALL THESE REPAIRS AND FORD COULD CARE LESS. IF I EVER BUY ANOTHER CAR, IT WILL NOT BE A FORD. THIS IS WHY THE NAME STANDS FOR: FIX OR REPAIR DAILY. I AM NOT ASKING FOR MONEY BUT IF YOU WANT TO THROW SOME MY WAY THANKS AND IF NOT THANKS. *TR

Air Bags
Filed Oct 27, 2014OH

I SIMPLY WANT TO KNOW IF MY CAR IS INCLUDED IN THE CURRENT MASSIVE AIR BAG RECALL. I ALREADY CHECKED BY VIN NUMBER. HOWEVER, I AM NOT SURE IF I WENT THROUGH THE CURRENT SOURCE OF INFORMATION REGARDING THE CURRENT BIG AIRBAG RECALL. THANK YOU FOR YOUR HELP. *TR

Electrical System
Filed Oct 15, 201490,000 milesCA

IGNITION CYLINDER IN STEERING COLUMN IS FROZEN. KEY INSERTS BUT WILL NOT TURN AT ALL. CANNOT START THE CAR, SHIFT INTO NEUTRAL, ETC. *TR

Fuel/Propulsion System
Filed Sep 30, 201467,000 milesNJ

IN TANK ELECTRIC FUEL PUMP FAILURE DUE TO MANUFACTURING DEFECT FAILED AND CAUSED THE CAR TO STOP DEAD. FORTUNATELY THE DRIVER HAD NOT AS YET ENTERED THE MOVING TRAFFIC LANE! FORD KNOWS THERE IS A PROBLEM WITH THIS FUEL PUMP AND YET WOULD RATHER SPEND MILLIONS IN TV ADS THEN REPAIR OR REPLACE FAULTY SAFETY HAZARD ITEMS IN THEIR PRODUCTS! JUST TAKE A COUNT OF ALL THE AUTOS MADE BY FORD WITH THIS FAULTY FUEL PUMP AT AN AVERAGE DOLLAR COST ( SO FAR NO LOST OR CRIPPLED LIVES) OF $1000 PER AND DETERMINE THAT BY NOT RUNNING ONE PRIME TIME HALFTIME NATIONAL FOOTBALL GAME AD THEY COULD EASILY REPAIR ALL THOSE VEHICLES, HAVE A CLEAR CONSCIENCE ABOUT THE SAFETY OF THEIR PRODUCT USERS AND GAIN PRICELESS VALUE WORTH MAYBE 10 TIMES THE COST OF THE SINGLE AD? THEY DID IN FACT ALLEGEDLY ISSUE AN EXTENDED WARRANTY FOR MY 2002 FORD FOCUS THAT STATED REPLACE ON FAILURE UP TO 100,000 MILES BUT ALAS THEY NOW DENY THIS. I ALSO WONDER WHY AN ELECTRIC ITEM WOULD BE SUBMERGED IN A FUEL CELL AND WONDER WHY THEY HAVE BEEN SO LUCKILY AS TO NOT HAVE ANY FUEL TANKS EXPLODE AS OF NOW? " MY POINT" DRIVING AN AUTO THAT MAY STOP RUNNING (WITHOUT WARNING) DUE TO A DEFECTIVE PART SHOULD BE (AT THE VERY LEAST) REPAIRED AT COMPANY COST NOT PASSED ON THE OWNER WHO MAY HAVE ALREADY SURVIVED A NEAR DEATH EXPERIENCE WHEN THEIR CAR DIED AT 60 MPH WITH SEMI TRUCKS ALL AROUND? NOT OUR CASE BUT NEXT TO WORST CASE AFTER TANK EXPLOSION! JUST BECAUSE IT HASN'T HAPPENED YET IS NO EXCUSE TO NOT TAKE FULL RESPONSIBILITY FOR TH

Electrical System
Filed Aug 28, 2014AL

ALTERNATOR PULLING TO MUCH FIRE FROM THE BATTERY. *TR

Air Bags
Filed Jul 28, 201460,000 milesNY

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT AFTER STARTING THE IGNITION THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Engine
Filed Jul 24, 2014189,000 milesOH

CAR WHEN WARMED UP AND DURING INTERCITY DRIVING WILL RANDOMLY CUT OUT WHEN THE ACCELERATOR IS NOT DEPRESSED. CAR SHUTS OFF AND BECOMES HARD TO STEER AND CONTROL. HAVE ALMOST BEEN HIT AND NO ONE CAN FIGURE OUT WHAT'S WRONG. IT DOES THIS INTERMITTENTLY. ALSO THE CAR HAS THE UPDATED THERMOSTAT HOUSING AND THE THERMOSTAT STILL TENDS TO OVERHEAT. HAVE CONTACTED FORD AND CALL CENTER EMPLOYEE DID NOT SEEM TOO ENTHUSIASTIC TO HELP. OFFERED TO FIND ME A FORD DEALER BUT NOT SOMEONE FROM THEIR SAFETY OFFICE. ALSO, CAR HAD OLD STYLE IGNITION CYLINDER WHICH LOCKED BACK IN FEBRUARY. THIS SEEMS TO BE A COMMON PROBLEM... AFTERMARKET HAVE THE SAME DESIGN. *TR

Suspension
Filed Jun 28, 2014MO

2002 FORD FOCUS ZX5. BRAKES WERE REPLACED AND FIRST TIME IT WAS DROVE THERE WAS A NOISE FROM FRONT PASSENGER WHEEL AREA. FOUND THE COIL SPRING IS MOVING AND MAKING POPPING NOISE. I GOOGLED THE PROBLEM AND FOUND A LOT OF COMPLAINTS ABOUT THESE SPRINGS BREAKING AND DAMAGING TIRES OR CAUSING ACCIDENTS AND THAT THERE HAD BEEN A RECALL? TRYING TO FIND OUT FOR MY MOM. THIS IS HER CAR BUT I AM GIVING MY CONTACT INFO. *TR

Engine
Filed Jun 23, 201443,000 milesWI

EVEN TODAY, I NEVER KNOW WHEN I CAN GET A STARTUP. THE KEY DOES NOT CATCH RIGHT AWAY. *TR

Air BagsCrash1 injured
Filed Jun 20, 201430,000 milesOH

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 50 MPH, ANOTHER VEHICLE MADE U-TURN AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT PROPERLY RESTRAIN THE DRIVER OF THE VEHICLE. THE CONTACT WAS TAKEN TO A NEARBY EMERGENCY ROOM TO BE TREATED WITH BACK, SHOULDER AND NECK INJURES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 30,000.

Engine
Filed May 13, 2014150,000 milesFL

THE CAR VIBRATES; SHAKES. I WAS TOLD BY TWO AUTO REPAIRMAN BEFORE I WAS AWARE OF JUST WHAT THE PROBLEM WAS. IT IS NOW A LITTLE WORSE. I NEED TO GET IT REPAIRED SOON AND I WILL. I WAS HOPING THERE IS A RECALL ON THE MOUNTS. I WAS TOLD THERE WAS BY ADAMS STREET MUFFLER IN TALLAHASSEE. TALLAHASSEE FORD SAYS THEY HAVE NO RECALL. *TR

Wheels
Filed May 12, 201497,500 milesFL

ON 05/09/2014 AT APPROXIMATELY 1750 HOURS I WAS TRAVELING SOUTHBOUND ON INTERSTATE 95 ADJACENT TO MILE MARKER 99 LOCATED NEAR STUART, FLORIDA WHEN I SUDDENLY FELT A VERY STRONG VIBRATION AND LOUD NOISE COMING FROM THE FRONT RIGHT AXLE, IMMEDIATELY AFTER THE FRONT RIGHT TIRE TREAD SEPARATED FROM THE TIRE CAUSING ME TO LOOSE STEERING CONTROL OF THE VEHICLE. THE VEHICLE EVENTUALLY CAME TO A FULL STOP AND UPON FURTHER INSPECTION ON THE SHOULDER IT WAS REVEALED THAT THE SEPARATION OF THE TIRE TREAD CAUSED SIGNIFICANT DAMAGES TO THE VEHICLE TO INCLUDE FRONT RIGHT FENDER DENTS, BRAKING AC REFRIGERANT LINES, FRONT HEADLIGHT ASSEMBLY, SIDE MARKER AND THE PLASTIC COVER THAT GOES UNDERNEATH THE WHEEL WELL. THE TIRE IS DESCRIBED AS A FIRESTONE FR380, 185/65R14 86S WITH DOT E26L 38B 3110 A30. THE VEHICLE WAS TOWED TO A PEP BOYS SHOP IN JUPITER, FL AND THE TIRE WAS TAKEN TO THE TIRE PLUS STORE LOCATED IN JUPITER, FL TO BE EXCHANGED. THE TIRES WERE ORIGINALLY PURCHASED AND INSTALLED AT TIRES PLUS ON OCTOBER, 2010 AT 77,600 MILES AND OVERALL THE TIRE HAD LESS THAN 20,000 ROAD MILES WHEN THE ENTIRE TIRE TREAD SEPARATED. PICTURES OF THE TIRE ARE AVAILABLE UPON REQUEST, THANK YOU. *TR

Tires
Filed May 12, 201497,500 milesFL

ON 05/09/2014 AT APPROXIMATELY 1750 HOURS I WAS TRAVELING SOUTHBOUND ON INTERSTATE 95 ADJACENT TO MILE MARKER 99 LOCATED NEAR STUART, FLORIDA WHEN I SUDDENLY FELT A VERY STRONG VIBRATION AND LOUD NOISE COMING FROM THE FRONT RIGHT AXLE, IMMEDIATELY AFTER THE FRONT RIGHT TIRE TREAD SEPARATED FROM THE TIRE CAUSING ME TO LOOSE STEERING CONTROL OF THE VEHICLE. THE VEHICLE EVENTUALLY CAME TO A FULL STOP AND UPON FURTHER INSPECTION ON THE SHOULDER IT WAS REVEALED THAT THE SEPARATION OF THE TIRE TREAD CAUSED SIGNIFICANT DAMAGES TO THE VEHICLE TO INCLUDE FRONT RIGHT FENDER DENTS, BRAKING AC REFRIGERANT LINES, FRONT HEADLIGHT ASSEMBLY, SIDE MARKER AND THE PLASTIC COVER THAT GOES UNDERNEATH THE WHEEL WELL. THE TIRE IS DESCRIBED AS A FIRESTONE FR380, 185/65R14 86S WITH DOT E26L 38B 3110 A30. THE VEHICLE WAS TOWED TO A PEP BOYS SHOP IN JUPITER, FL AND THE TIRE WAS TAKEN TO THE TIRE PLUS STORE LOCATED IN JUPITER, FL TO BE EXCHANGED. THE TIRES WERE ORIGINALLY PURCHASED AND INSTALLED AT TIRES PLUS ON OCTOBER, 2010 AT 77,600 MILES AND OVERALL THE TIRE HAD LESS THAN 20,000 ROAD MILES WHEN THE ENTIRE TIRE TREAD SEPARATED. PICTURES OF THE TIRE ARE AVAILABLE UPON REQUEST, THANK YOU. *TR

Air BagsCrash1 injured
Filed Apr 30, 2014140,000 milesOH

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT END. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO PROVIDE RESTRAINT TO THE DRIVER. THE DRIVER SUSTAINED UNKNOWN INJURIES WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Electrical System
Filed Feb 6, 201480,000 milesMN

DECKLID WIRING HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE HINGE. SIMILAR TO NHTSA RECALL ID# 00V411000. CONSEQUENCES: THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH. *TR

Structure › Frame and Members › Underbody Shields
Filed Jan 15, 2014NY

LAST INSPECTION IT WAS REPORTED TO INSPECT THIS YEAR THE CROSSMEMBER/SUBFRAME NEEDED TO BE REPLACED OR CAR WOULD NOT PASS INSPECTION RESEARCHING THIS I'VE FOUND SEVERAL PEOPLE COMPLAINED ABOUT THIS ALSO I SAW RECALL OF MORE SUSPENSION ISSUES OCCURRING NOW.. 40 K MILEAGE IT HAS LAST YEAR HAD TO REPLACE SWAY BAR BECAUSE IT LET LOOSE WHEN I DROVE HOME PUNCTURING MY TIRE ALMOST WENT INTO THE RIVER THIS NIGHT . *TR

Air BagsCrash
Filed Dec 31, 201365,000 milesMA

I WAS DRIVING ON BAKER STREET IN WEST ROXBURY, MA. I HAD THE RIGHT OF WAY WHEN ANOTHER DRIVER IN A 2010 LINCOLN MKX RAN A STOP SIGN AND HIT ME. I WAS HIT ON THE DRIVER'S SIDE. THE SPEED AND FORCE OF THE IMPACT TOOK OUT THE ENTIRE FRONT END OF MY CAR. MY VEHICLE WAS DRAGGED OFF BAKER STREET AND INTO THE INTERSECTION OF BAKER AND CAPITAL. THE DRIVER WHO HIT ME WAS DRIVING AT SUCH A SPEED, THAT BEFORE STOPPING, THEY CONTINUED ON, HITTING A STOP SIGN, TAKING IT DOWN AND HITTING ANOTHER CAR, PUSHING IT UP ONTO THE SIDEWALK INTO A TELEPHONE POLE. THIS WAS AN ACCIDENT THAT TOTALED 3 VEHICLES - AND - MY AIRBAGS DID NOT GO OFF! I AM WRITING BECAUSE WEEKS AFTER THE ACCIDENT MY LOWER BACK AND SHOULDERS ARE STILL CAUSING ME A GREAT DEAL OF PAIN. AND I CALLED TO REPORT THIS INCIDENT TO FORD AFTER READING THIS HAS HAPPENED MANY TIMES TO DRIVERS/OWNERS IN 2002 FORD FOCUS'S! FORD TOLD ME THEIR REGIONAL CUSTOMER SERVICE MANAGER ([XXX]) WOULD BE IN TOUCH IN 1 DAY - AND THEY WOULD WANT TO LOOK AT THE VEHICLE . . . [XXX] HAS NOT BEEN IN TOUCH AND I HAVE NOT HEARD A WORD FROM FORD. I APPRECIATE THE PROBLEMS OF AIRBAGS GOING OFF WHEN THE SHOULD NOT, OR GOING OFF UNEXPECTEDLY - BUT IF AIRBAGS DO NOT GO OFF WHEN THERE IS AN IMPACT THERE IS A PROBLEM! IF IT HAPPENS ONCE OR TWICE IT MAY BE A FLUKE - THIS IS NOT THE CASE! AIRBAG FAILURE IN THE 2002 FOR FOCUS IS A REPORTED PROBLEM BY MANY - REPORTED TO YOU OVER AND OVER - LET THERE NOT BE A DEATH BECAUSE YOU AND FORD DID NOT DO THE RIGHT THING - CHECK T

Complaints 1-50 of 939, newest first, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
2018837730Above average
20179001020Above average
20161,1841020Above average
20151,022940Above average
20142,6061291Do not drive
20132,11212123Fatalities reported
20123,7708155Fatalities reported
2011113000Routine
2010287040Above average
2009229023Fatalities reported
2008250200Above average
2007391272Fatalities reported
2006205231Fatalities reported
2005441590Above average
20043876131Fatalities reported
20039777171Fatalities reported
2002 — this page9398201Fatalities reported
20011,76114478Fatalities reported
20003,686181189Fatalities reported
199911000Routine

Compare every Focus year →

2002 Ford Focus: questions buyers ask

Is the 2002 Ford Focus a good car?

It is not among the Focus years to avoid. Owners filed 939 complaints, against about 900 for a typical Focus year. The most common complaint is about the electrical system (27%).

What is the most common problem with the 2002 Ford Focus?

The electrical system: 249 of the 939 complaints (27%) are about it. Owners most often say it stalls (9%), will not start (7%) and drains the battery or stops charging (4%). The typical report comes at 62,950 miles.

How many recalls does the 2002 Ford Focus have?

8 safety recalls on file with NHTSA, the most recent filed Feb 24, 2012. The largest, 05V030000, covered 589,932 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2002 Ford Focus problems start?

Half of the complaints that record an odometer reading came in before 53,000 miles. For the electrical system the midpoint is 62,950 miles.

Has NHTSA investigated the 2002 Ford Focus?

Yes, 5 times. The latest, AQ10001 ("Fleet Vehicle Recall Completion Audit"), was opened Nov 18, 2010 and closed Dec 28, 2015.

Are there service bulletins for the 2002 Ford Focus?

The manufacturer filed 143 technical service bulletins and other notices for it with NHTSA, most of them about the engine (28), the transmission (25) and the electrical system (22). They include a service campaign, 02M01, filed Jun 1, 2004. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 24, 2012. Source: NHTSA Office of Defects Investigation.