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2014 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Power Train
Filed Dec 10, 2024IN

The contact's daughter owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle shuddered while depressing the accelerator pedal and the brake pedal. There was no warning light illuminated. The contact stated that the vehicle hesitated while accelerating from a complete stop. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective clutch actuator. The manufacturer was notified of the failure and the contact was provided a case number. The manufacturer stated that the vehicle was no longer covered under warranty and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was unknown.

Power Train › Clutch Assembly
Filed Nov 29, 2024VA

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle made an abnormal sound. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that the transmission fluid temperature was higher than normal and had caused unknown parts in the clutch assembly to melt. The dealer determined that the clutch assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another unknown dealer, where it was diagnosed that the clutch assembly needed to be replaced; however, the dealer informed the contact that the failure occurred several months and there was no permanent fix. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

Power Train
Filed Nov 29, 2024WI

UNKNOWN The transmission malfunctioned. While in motion, the car failed to shift gears smoothly, would jerk, rev high, with acceleration not maching the high rev, and the check engine light came up. The car's erratic movement impacted other drivers on the road as well, who had to slow down and or try to pass. The stalling and the dragging from the transmission were random and made it harder to manage the driving. The car was previously recalled for a similar, or possibly the same problem. This started on November 27th, 2024. I checked and the check engine diagnostic returned a "P07A5" error: "Transmission Friction Element B stuck on." This error code from the check engine reading and my prior experience with similar symptoms from the initial recall is why I feel the transmission or something related to it, is the cause of the problem.

Power Train
Filed Nov 25, 202474,000 milesPA

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle sputtered and jerked while driving. The contact stated that the vehicle failed to perform as needed and the contact parked the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was previously taken to an independent mechanic, and the battery was replaced. The contact was informed that if the failure reoccurred, the failure might be with the transmission clutch. The manufacturer was made aware of the failure. The contact was informed of an undisclosed Customer Satisfaction Program however, the contact had not received the notification. The failure mileage was approximately 74,000.

Steering
Filed Nov 21, 2024167,000 milesWI

The contact owns a 2014 Ford Focus. The contact stated while starting the vehicle, the steering wheel seized, and felt very stiff. The power steering warning light was illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 167,000.

Fuel/Propulsion System
Filed Nov 20, 2024CA

I am filing a safety complaint regarding my 2014 Ford Focus due to recurring error codes P0456 (Very Small Leak Detected), P1450 (Unable to Bleed Up Fuel Tank Vacuum), and P2190 (System Too Rich at Idle). These issues relate to the Evaporative Emission Control System (EVAP) and fuel tank system, which have caused symptoms such as intermittent Check Engine Light warnings, fuel odor, and difficulty refueling. These problems were confirmed by an independent service center during diagnostic testing, but the dealership refused to perform a goodwill fix, citing that my vehicle is not currently included in related recalls. This is particularly concerning because a large number of 2014 Ford Focus vehicles—approximately 1.5 million—have been recalled for similar issues with the EVAP and fuel systems, which pose risks such as fuel vapor leaks and stalling due to fuel system pressure irregularities. Although my VIN is not listed under the recall, the identical symptoms strongly suggest my vehicle should be included. I have not had the vehicle inspected by Ford or other representatives, but I urge NHTSA to investigate further as this is a significant safety concern that endangers me and others on the road.

Electrical System
Filed Nov 19, 202481,000 milesNJ

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally and then stalled with the “Service Transmission” warning light illuminated. In addition, the contact stated that the vehicle shut off in the middle of the roadway. The contact was assisted by a Police Officer was nearby in moving the vehicle over to the shoulder. The contact stated that the failure had occurred several times. The contact stated that occasionally while depressing the accelerator pedal the vehicle failed to accelerate as intended. The contact stated that occasionally while driving and exceeding 40 MPH, the vehicle stalled. Additionally, the horn and the hazard lights failed to function as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was informed that the transmission needed to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.

Power Train
Filed Nov 18, 202483,000 milesMN

The contact owns a 2014 Ford Focus. The contact stated while reversing, the vehicle failed to reverse as intended. In addition, the contact stated that the gear shifter did not function as intended. The contact stated that the gear shifter did not go into park or drive. The contact had to use the parking brake. The contact stated that he tried driving the vehicle again, the contact was able to drive a short distance and the failure reoccurred. In addition, the transmission was slipping. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 83,000.

Power Train
Filed Nov 14, 2024MN

I am the owner of a 2014 Ford Focus VIN [XXX] . I have had the car into an Authorized Ford Dealership numerous times. On the 2nd to last visit the Transmission Control Module was replaced at no cost to me. However, since then the transmission has malfunctioned again. It lurches, loses power and stalls. I took it back to the Ford Dealer and was told I needed a new transmission. I blame this on the extended length of time it took the Ford Motor Company to get the TCM and schedule the replacement. Am I entitled to any compensation or a buyback from Ford? What other steps can be taken to resolve my issue? Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Nov 11, 2024MD

The warranty was extended on the transmission control module (TCM) instead of a recall. Symptoms of the TCM include “intermittent loss of transmission engagement while driving, no start, or lack of power”. All potentially very dangerous in my opinion. It is also my opinion (and others) that a failing TCM can harm the clutch. My TCM was reprogrammed in 2019 and the clutch (under warranty at the time) was replaced. Last week the TCM was replaced at no charge and the clutch was replaced again but at a cost of $3,571.77 this time. I was driving on an interstate highway when a warning light came on and minutes later the car went into neutral. Fortunately for me I was able to get off an exit and pull over on the exit ramp shoulder. I see online that many others are having similar problems. Some might not be as lucky as I was.

Structure › BodyCrash1 injured
Filed Nov 9, 2024PA

At stop sigh,another vehicle coming down from a hill with a high speed hit and crush my car from behind.Two back passenger doors bent and the trunk hood bent as well.This is why i'm requesting a salvage title.

Fuel System, Gasoline
Filed Nov 6, 2024116,000 milesOR

The contact owns a 2014 Ford Focus. The contact stated that after refueling the vehicle, the vehicle sputtered and stalled. The vehicle was able to restart. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle was running roughly. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 19V515000(Fuel System, Gasoline), and the contact replaced the purge valve; however the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer and to the NHTSA hotline for assistance. The failure mileage was approximately 116,000.

Power Train › Clutch Assembly › Linkage › Clutch Cable/Rod/Arm
Filed Nov 4, 202492,000 milesKS

The contact owns a 2014 Ford Focus. The contact stated that while his grandson was driving at various speeds and accelerating and decelerating, the vehicle hesitated and shuddered abnormally. The contact stated that the vehicle also lunged forward while braking. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact’s grandson was informed that the clutch needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.

Power Train
Filed Nov 1, 2024130,000 milesID

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 10 MPH, the accelerator pedal was depressed, and the vehicle shuddered while shifting into 2nd gear. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the TCM and the transmission clutches needed to be replaced. The vehicle was not repaired. The contact had been advised by the dealer that there was a manufacturer recall for the TCM (14M02 - TCM Extended Warranty); however, the vehicle was no longer covered under warranty. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

Power Train
Filed Oct 30, 2024160,000 milesGA

The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 35 to 40 MPH, the vehicle started jerking abnormally. The contact stated that while at a traffic light, the vehicle revved up abnormally. The vehicle failed to go into gear. The check engine and another unknown warning light were illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle had experienced transmission failure. The mechanic informed the contact that the transmission needed to be rebuilt or replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 160,000.

Power Train
Filed Oct 29, 2024118,000 milesWV

The contact owns a 2014 Ford Focus. The contact stated while driving 45 MPH and ascending a slope, the transmission was struggling to shift into gears and downshifted abruptly. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and the dealer determined that the transmission control module(TCM) and the transmission clutches needed to be replaced. The dealer informed the contact that the TCM replacement would be covered under Ford Campaign Number: 14M02; however, the transmission clutches replacement was not covered under Ford Campaign Number: 19N08. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 118,000.

Steering
Filed Oct 25, 2024CA

Car failed to turn

Engine
Filed Oct 23, 2024109,000 milesMO

The contact owns a 2014 Ford Focus. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power, after which the contact became aware that the transmission had shifted into neutral, and then shifted back into drive independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the shift forks and dual-clutch. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 109,000.

Power Train
Filed Oct 22, 2024130,000 milesMN

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the transmission failed to upshift or downshift as intended. Additionally, the RPM was rising independently. The transmission warning light was illuminated. The vehicle was taken to a local independent mechanic where it was determined that the transmission needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

Power Train
Filed Oct 17, 2024108,000 milesFL

The contact owns a 2014 Ford Focus. The contact stated while driving at 25 MPH, the message "Transmission Hot" was displayed. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.

Power Train
Filed Oct 17, 2024150,441 milesFL

The contact owns a 2014 Ford Focus. The contact stated while reversing, the message "Transmission Hot" was displayed. The contact stated that the failure recurred occasionally while driving at various speeds. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was approximately 150,441.

Steering
Filed Oct 10, 2024SC

The contact's daughter owns a 2014 Ford Focus. The contact stated that while his daughter was driving at approximately 45 MPH, there was an abnormally loud sound coming from the vehicle. The contact stated that while turning the steering wheel, the steering became tight. The contact was unaware of any warning lights being illuminated. The vehicle was taken to an independent and the contact was informed about a recall. The contact stated that the failure was related to NHTSA Campaign Number: 14V514000 (STEERING). The vehicle was taken to the local dealer, who informed the contact there was no recall coverage on the VIN. The vehicle was diagnosed and determined that the steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was unknown.

Power Train
Filed Oct 7, 20249,000 milesNV

The contact owns a 2014 Ford Focus. The contact stated that upon starting the vehicle, there was shuddering in the transmission. The contact who is a mechanic, stated that the failure was due to the transmission module. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was driven for four miles, and the vehicle was aligned with the required specifications. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 9,000.

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Sep 30, 2024115,000 milesID

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked abnormally. The contact drove the vehicle to a safe location and parked the vehicle. The contact turned the vehicle off and allowed the vehicle to sit for several minutes. The vehicle was restarted, and the vehicle was driven to a dealer where it was diagnosed with transmission failure. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The contact required second opinion. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control module failure and transmission clutch failure. The contact was informed that the transmission control module and the transmission clutch needed to be replaced. The vehicle was not repaired. The contact was made aware of Customer Satisfaction Program: 19N08; however, the contact was informed that the program had expired. In addition, the contact was informed that the transmission control module repair was eligible for coverage under Technical Service Bulletin: 14N02. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

Power Train
Filed Sep 27, 202461,000 milesNH

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

Fuel/Propulsion System
Filed Sep 24, 2024TN

-Canister Purge Valve malfunctioning. Vehicle is available for inspection upon request. -This is a potential safety risk, makes and models within the same year are showing recall. When checking the specific VIN, does not appear to be covered under current recall. -Failure Code P1450 -No -Check Engine Light

Power Train
Filed Sep 13, 202463,478 milesMI

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered while the transmission was in second gear. There was no warning light illuminated. The vehicle was taken to a transmission shop, where it was diagnosed with transmission clutch shudder. The mechanic replaced the transmission clutch assembly; however, the failure recurred. The vehicle was taken to the dealer on two occasions, and the transmission clutch assembly was replaced twice; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 63,478.

Engine
Filed Sep 10, 202458,000 milesAZ

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and shuddered while accelerating and shifting gear. The check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the transmission clutch had previously been replaced but had failed again. The transmission clutch was replaced. The vehicle was returned to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was taken to a transmission shop where it was diagnosed that the transmission clutch and actuators had failed. The vehicle had not been repaired. The contact learned of a Customer Satisfaction Program, NHTSA ID Number: 10072057 (Power Train). The contact called the dealer and was informed that the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included and that the clutch was not covered under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 58,000.

Unknown or Other
Filed Sep 7, 2024PA

I purchased a ford focus 2014 in 2018 and was told everything was OK with my car. Fast forward to 2024, my transmission is now slipping and making noise & shuddering when I drive. Ford refuses to fix my car because the extended warranty to fix the faulty transmission of the ford focus expired. I am now responsible to pay $4,000 if I want to replace it. I was not told that the car had any recalls when I purchased it. I don’t believe that I should be held responsible to fix it when the dual clutch transmission was a known problem with 2011-2017 ford focuses before I bought it. Please HELP to fix my issue. I feel as if I was scammed and no one can help me.

Steering
Filed Sep 6, 2024145,000 milesAR

The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 5 MPH and pulling up to the fuel pump at a gas station, the steering wheel was turned to the right, and the contact could not release the key from the ignition. The contact turned off the vehicle and waited a while before restarting the vehicle. The contact attempted to turn the vehicle and noticed that the vehicle had lost power steering functionality. There were no warning lights illuminated. The contact checked the diagnostic app for the vehicle and noticed it had stated that the power steering assist had failed. The dealer was contacted, and it was confirmed that the VIN was included in NHTSA Campaign Numbers: 18V735000 (Fuel System, Gasoline) and 20V331000 (Latches/Locks/Linkages) but not in any recall regarding the power steering. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in a steering recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 145,000.

Power Train
Filed Sep 4, 202441,500 milesCT

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,500.

Power Train
Filed Sep 3, 202472,000 milesVA

The contact owns a 2014 Ford Focus. The contact stated that while accelerating at various speeds, or while the vehicle was idling, the vehicle was jerking and hesitating before the vehicle accelerated. The message to service the transmission was displayed on the instrument panel. The contact had received notification of Customer Satisfaction Program: 14M02. The vehicle had been taken to the dealer where the repair was completed on July 31st, 2024. After receiving the repair, the failure reoccurred and became more persistent and pronounced. The transmission failure, Hill Ascend Assist, and check engine warning lights were illuminated. The dealer was contacted but the vehicle had not been taken back to the dealer. The vehicle was taken to an independent mechanic where it was diagnosed that the input shaft had failed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 72,000.

Power Train
Filed Aug 25, 2024WV

I have a recall on the transmission control module which is out on my vehicle. I got the letter about the recall then mine went out. Thornhill Ford in chapmanville WV does not want to replace this part they are trying to say it's not defective and I know it is code test says exactly that. Even if it isn't they have to replace one time free of charge. They refuse to replace and want to charge me 400$ please help with getting the part fixed on my car. I need my vehicle for work and childcare

Steering
Filed Aug 22, 202496,520 milesPA

The contact owns a 2014 Ford Focus. The contact stated while the vehicle was parked, the "Steering Assist Fault" message was displayed on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering rack needed to be replaced. The independent mechanic also made the contact aware of NHTSA Campaign Number: 14V514000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 96,520.

Power Train
Filed Aug 13, 202482,000 milesIN

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle stalled and was jerking with the check engine warning light illuminated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 82,000.

Engine
Filed Aug 10, 2024CT

Engine service now popped up on my dashboard and the car did not want to drive it wanted to stall out and die, car is not driveable. Have not had the car long only 8 months I’ve had this car, this car has been having transmission issues since we bought it and we also were sold this car with a known recall. Dealership will not do anything to fix these issues and I am going to be without a car and way to work.

Power Train
Filed Aug 8, 2024137,000 milesMI

The contact owns a 2014 Ford Focus. The contact stated while shifting to reverse(R) and depressing the accelerator pedal, the vehicle made an abnormal sound, jerked, and failed to properly respond. A message indicating transmission failure was displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where the transmission control module was replaced; however, the failure persisted. The dealer informed the contact that transmission needed to be replaced out-of-pocket. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 137,000.

Power Train
Filed Aug 6, 2024160,000 milesGA

The contact owns a 2014 Ford Focus. The contact stated when starting the vehicle and shifting into drive(D), the vehicle would hesitate and then jolt into gear. The contact stated that the vehicle was increasingly harder to shift into gear. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Dual Clutch Transaxle (DCT) DPS6 needed to be replaced. The vehicle was repaired. The contact stated that the transmission failure reoccurred, and the vehicle was no longer drivable. The contact related the transmission failure to two manufacturer recalls, 14M02 Transmission Control Module and 19N08 for the Transmission Clutch Shudder. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.

Power Train
Filed Aug 5, 2024170,000 milesCA

The contact owns a 2014 Ford Focus. The contact stated that while starting the vehicle and driving at an undisclosed speed, the transmission failed to shift into gear as intended. Additionally, the RPM gauge fluctuated between 2,000 and 6,000 RPM; however, the vehicle failed to properly accelerate. The check engine warning light was illuminated. The contact stated that the clutch had previously been replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was determined that the clutch needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000.

Latches/Locks/Linkages
Filed Aug 5, 2024AZ

The contact owns a 2014 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, all four doors opened, prompting the driver to pull to the shoulder of the roadway, where he became aware of the failure to securely lock the doors. The door-ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Fuel/Propulsion System
Filed Aug 2, 2024OK

Previous owner & myself have continually experienced transmission/clutch shudder and hard shifting from a stop. Have had clutch and/or clutch assembly replaced twice since 2015. The dealer wants to replace the clutch AGAIN! This is not correcting the faulty DPS6 transmission which I believe is faulty. Now am afraid to drive car and have been told by dealer that Ford will not do anything unless shudder reaches certain limit. They have now informed me there is a problem with the Fuel EVAP system, according to the latest error code which had a recall back in 2019, so that is expired. And the clutch Customer Satisfaction Program 19N08 has also, expired, leaving me with a car unsafe to drive for both issues. I contacted Ford Motor Co today, and was told there is no Conflict Resolution Dpt., that they only deal directly with the dealer.

Power Train
Filed Jul 30, 2024160,000 milesAZ

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was initially taken to an independent mechanic; however, the independent mechanic was not equipped to service the vehicle. The independent mechanic referred to contact to a dealer for assistance. The vehicle was taken to a dealer where the contact was informed that there were no recalls or Warranty on the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

Power Train
Filed Jul 30, 2024WI

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed up an incline, the vehicle struggled to maintain speed, after which the vehicle began to jerk and then lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch and clutch assembly. The vehicle was repaired, but the failure reoccurred a year later. The vehicle was taken back to the dealer, who again diagnosed a failure with the clutch and clutch assembly. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Engine
Filed Jul 29, 202491,000 milesMN

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to accelerate while the accelerator pedal was depressed. The check engine warning light was illuminated. The failure occurred on several occasions. The vehicle was driven to a local independent mechanic where it was advised to have the vehicle diagnosed by the dealer. The vehicle was then taken to a local dealer where it was diagnosed that the RPM clutch shudder was at 349 when the normal RPM was 250 and that disks 1 to 3 were burned due to overuse. The vehicle was not repaired; however, the vehicle remained in the dealer possession pending repairs. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.

Power Train
Filed Jul 20, 2024IN

The "transmission fault service now" light has came on. The vehicle almost stalled on the interstate due to sudden loss of power. The vehicle is not operable currently. According to previous recalls, this should have been fixed already.

Power Train › Clutch Assembly
Filed Jul 18, 2024129,000 milesID

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering abnormally. The contact stated that the shuddering occurred while the transmission was shifting from 1st gear to 2nd gear. The vehicle was taken to the dealer where it was diagnosed clutch assembly failure. The vehicle was not repaired. The contact was informed that the clutch assembly needed to be replaced. The contact stated that the clutch assembly was previously replaced in 2016 by the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.

Electrical System
Filed Jul 18, 2024NV

This TCM issue is a known issue with Ford. They issued recalls on this in 2015 and 2017 and extending the coverage in 2023. Please put this on the recall list as it has affected many people

Power Train
Filed Jul 12, 2024140,000 milesTX

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. After having the vehicle towed home, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the powertrain control module. The vehicle was not repaired. The vehicle was then towed to the dealer, who diagnosed a failure with the wiring harness in addition to the power train control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V523000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 140,000.

Power Train
Filed Jul 8, 2024SC

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the transmission failed to shift as intended and the vehicle failed to respond as needed. There was no warning light illuminated. The vehicle was taken to the dealer, where the TCM module was reprogrammed; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that two clutches needed to be replaced inside the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Power Train
Filed Jul 3, 202490,000 milesMI

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated, and the transmission hesitated while shifting gear. The contact stated that the vehicle occasionally slightly rolled backwards. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The dealer retrieved DTC codes: P0783 and P2872. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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