2018 Ford Explorer

Above average

Owners filed 728 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 7 times.

When it fails
020k40k60k90k120k200k

287 complaints record an odometer reading. Failures cluster around 010,000 miles; the median is 50,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Structure174
000
Unknown or Other130
010
Structure › Body94
300
Engine77
213
Electrical System40
221
Power Train36
000
Suspension20
200
Fuel/Propulsion System14
011
Engine and Engine Cooling14
000
Visibility/Wiper12
000

7 safety recalls

Part 573 reports
Structure › Body26V448000
Filed Jul 14, 2026288,314 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.

Risk. A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Suspension › Rear26V101000
Filed Feb 20, 2026412,774 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.

Risk. A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy. Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

Equipment › Electrical › Engine Block Heater25V685000
Filed Oct 10, 202559,006 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Risk. An electrical short circuit can increase the risk of a fire.

Remedy. Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

Structure › Body › Roof and Pillars24V031000
Filed Jan 19, 20241,889,110 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Risk. A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy. Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Structure › Body21V316000
Filed May 5, 2021616,967 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Risk. A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy. Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Seats › Mid/Rear Assembly19V633000
Filed Aug 28, 2019639,137 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Risk. A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy. Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Fuel System, Gasoline18V807000
Filed Nov 14, 2018144 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.

Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy. Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.

What owners reported

Newest filings
Unknown or Other
Filed Sep 8, 2026IN

A pillar has not been fixed by local Ford dealership. A pillars are cracked and loose

Engine
Filed Sep 5, 2026MD

My 2018 Ford Explorer XLT 3.5L that we bought brand new from Bob Bell Ford/Glen Burnie Maryland had a water pump failure at only 72,344 miles, this was a safety concern when driving down the road that put us & others at risk. The only indication was dashboard warning that said (Engine coolant over temperature)This failure happened while taking daughter to college on 8/21/26 We had to get towed to independent service center 175 miles away & repaired at the cost of $2900.00.

Power Train
Filed Sep 4, 2026FL

At 30 to 40 mph, there is a shuttering or stutter in the transmission during acceleration. This is a problem when trying to enter traffic on the expressway (Interstate or other lanes of traffic). I have taken this to the dealer and they indicate that the transmission needs to be replaced. They indicate that there is metal shavings in the trans fluid. This is in line with similar Ford SUV and transmission problems. At this point in time there is no recall, but this matter should be address as it is in line with similar Ford transmission failures.

Power Train
Filed Sep 3, 2026GA

My transmission, like several others' I have spoken to, is about to lose reverse. The incident happened when i encountered a problem on the road and was UNABLE to put my car in reverse. I have taken it to several dealerships and nothing is ever done, it's been going on for years. Well now it's become more of a safety hazard since I do transport my children in the car.

Suspension
Filed Sep 1, 2026MI

The contact owns a 2018 Ford Explorer. The contact stated that while driving 55 MPH, the vehicle veered off the road toward the passenger’s side. The contact turned the steering wheel; however, the vehicle became uncontrollable, crossed into the opposite lane, and drove into a ditch. The vehicle was driven on a back road to the residence and was then towed to a dealer. The vehicle was diagnosed with a rear toe link failure associated with NHTSA Campaign Number: 26V101000 (Suspension). The VIN was included in the recall. The vehicle was being repaired. The manufacturer was notified of the failure but denied reimbursement for towing expenses.

Unknown or Other
Filed Aug 29, 2026CA

IN SOME OF THE AFFECTED VEHICLES, IT MAY BE POSSIBLE THAT SOME OF THE EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENTS ARE NOT PROPERLY ENGAGED DUE TO IMPROPER ASSEMBLY OR REPAIR. IF THIS OCCURS, THE A-PILLAR APPLIQUE TRIM, WHICH BORDERS THE RIGHT AND LEFT SIDE OF THE WINDSHIELD, MAY BE LOOSE, MISSING OR BECOME DETACHED. Safety Risk AN EXTERIOR A-PILLAR TRIM PART THAT DETACHES WHILE DRIVING CAN CREATE A ROAD HAZARD FOR OTHER ROAD USERS, INCREASING THE RISK OF A CRASH.

Structure
Filed Aug 27, 2026140,852 milesVA

The contact owns a 2018 Ford Explorer. The contact received notification for NHTSA Campaign Number: 24V031000 (Structure); however, the parts to perform the recall repair were not yet available. The contact stated that in April, the vehicle was taken to a dealer for the recall repair. Although the recall database stated that the parts were available, the dealer advised the contact that the parts were unavailable. The dealer instructed the contact to return at a later date for the permanent repair; however, the dealer marked the recall as completed in the system without performing the repair. The contact had secured the trim pillar to the body of the vehicle using electrical tape. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was 140,852.

Electrical SystemCrash
Filed Aug 26, 2026PA

The contact owned a 2018 Ford Explorer. The contact stated that while driving at various speeds, a message displayed on several occasions instructing the driver to pull over and shut off the vehicle because the battery would shut off. Upon pulling over and turning off the vehicle, the vehicle failed to restart and required towing on several occasions. The vehicle was towed to the dealer, where a wiring failure was determined. The dealer attempted to repair the vehicle, but the failure persisted. While driving approximately 25 MPH, the infotainment screen turned blank, and a large wrench warning light illuminated. The vehicle independently accelerated, became uncontrollable, and drifted out of the intended lane. The contact regained partial control as the vehicle continued accelerating toward an embankment. The front driver's side wheel was caught in the gutter of the embankment, causing the driver's side of the vehicle to crash into the embankment. The contact's head struck the driver's side window, which was fractured, allowing branches to enter the cabin. The driver's side curtain air bags deployed for the second and third rows but failed to deploy properly for the front driver's side, causing the contact to hit her head a second time on a sail that had deployed. The contact became pinned between the driver's seat and the driver's side window area, with her hair caught and pulled in the seat belt pretensioner, causing significant pain. EMT personnel cut the contact's hair t

Unknown or Other
Filed Aug 25, 2026TX

Failure in the adhesion of the dash cover and is available for inspection. My safety is at risk due to vision impairment from the white padding reflecting on the inside of the car window. I have not taken my vehicle to a dealer yet. No inspection has happened. The first bit of white in my vision I thought was a reflection of the hood of my car because my car is white. And I thought why as of recently is my view through the windshield all of a sudden being impaired every time I drive, I thought maybe it was sun direction or something like that. Then it worsened and the white gap became worse which is making it more difficult to see through my windshield. And recently I noticed the cause was the padding under the dash cover and the sun reflecting off of it is reflecting on the inside glass of the car.

Unknown or Other
Filed Aug 21, 2026TN

I purchased this 2018 Ford Explorer from Speedway Motors in Murfreesboro, TN back in July 2026. Within a month I notice that the windshield was whistling. I took it back and they told me that it was a recall on the "A pillar exterior trim." I contacted the Murfreesboro Ford dealership and was told that the Ford dealership in Franklin had done a recall "check" in 2024 and it "passed" the recall. They did NOT replace seal the parts. Now two years later, the recall is supposedly not considered "open" by Ford Manufacturing. When I contacted their customer service to ask how a recall can be closed or ignored, they simply will not answer the question. My understanding is that a recall technically can not be "closed" if it a safety issue. In this case, the trim pieces come loose and become a road hazard. The pieces are not attached correctly or completely and the adhesive comes apart. This allows the trim and even the windshield to come off while driving down the road. There are hundreds of complaints and threats of class action lawsuits on line where people had to wait two years for the dealership to get the parts and replace them. Some people ended up ordering the trim pieces from Amazon and doing the work themselves. I do not feel it is my responsibility to have to fix this issue when clearly it is a safety recall by Ford. They should be held responsible for the repairs. If the windshield or trim were to come off and damage another car or injure someone, I would be held responsib

Suspension
Filed Aug 19, 2026102,000 milesPA

The contact owns a 2018 Ford Explorer. The contact stated that upon taking the vehicle to the dealer for service, the contact was made aware of NHTSA Campaign Number: 26V101000 (Suspension). The contact agreed to have the recall repair performed. The contact stated that approximately one month later, the contact discovered that the tread on the rear tires was shredding along the inner sidewalls. The vehicle was taken back to the dealer, and the tire failure was confirmed; however, the dealer stated that the work performed on the vehicle was not associated with the tire failure. The vehicle was later taken to an independent mechanic, and the contact paid out-of-pocket for two new tires and a rear wheel alignment. The contact stated that after the repair, the OBD2 scanner indicated that the rear wheel alignment was not properly performed. The contact stated that due to the failure, the tread on the new tires had started to shred. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 102,000.

Power Train
Filed Aug 7, 2026CA

The transmission is actively slipping and dropping out of gear while driving causing unexpected loss of acceleration on public roads. This represents an extreme road safety hazard. The manufacture was notified but refused to offer assistance or grace coverage immediately following a Premium CARE factory contract expiration.

Suspension
Filed Aug 4, 2026MI

On March 25, 2026, an authorized Ford dealership in Florida performed a safety recall involving the rear suspension toe links. The recall addressed a condition that Ford states can result in loss of steering control and increased crash risk. After the recall was completed, I drove approximately 1,200 miles home believing the safety defect had been corrected. After returning home, I began experiencing rear-end instability. The vehicle would sway when driving over even small bumps. I took the vehicle to another authorized Ford dealership, which confirmed the original recall repair had not been performed correctly. The dealership found problems with the rear suspension and alignment that required extensive corrective repairs, including replacement of rear suspension components and correction of the rear suspension alignment. Both rear tires had also developed severe, uneven wear and were determined to be unsafe, requiring replacement despite being only about two months old. No warning lights or messages appeared before or during this condition. I was unaware that the recall repair had been performed incorrectly and unknowingly drove approximately 1,200 miles with a compromised rear suspension after being told the safety recall had been completed. I am submitting this complaint because an improperly performed safety recall repair may have exposed me, my passenger, and others to the same safety risk the recall was intended to prevent.

Structure
Filed Jul 23, 202618,600 milesWI

The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 26V448000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, one of the windshield exterior A-Pillar trims detached and struck the windshield. The vehicle was taken to the dealer, where the remaining A-Pillar trim was removed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 18,600.

Structure
Filed Jul 22, 2026CA

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts would be over a year to for the availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Service BrakesCrash
Filed Jul 21, 2026TX

July 12, 2026 I returned home and parked about 10 ft from my garage. I put my car in park, turned off the motor, and went to get out, when my husband started yelling at me that the car was moving. I pumped the brake, and heard a clicking sound. The car wouldn't stop, it ran into my house. Cracking my left headlight and denting my bumper. The car was in park, and I was unable to move the steering wheel. I had no control of the car. Thank goodness no one was standing in front of me. If it had happened just a short time before when I was at a splash pad full of children, it could have killed people. I contacted Ford Motor Company on Monday and the Customer Service representative did not offer any comfort, but simply stated that "she spoke for Ford Motor Co., and there was no financial compensation programs at this time." I never asked for money. I just want to know if my car is going to act possessed again, if there is a recall, if Ford would stand by their product (my 3-4th Ford car). She was rude, and not helpful at all. I took it to my dealership, and they said that they ran multiple tests on it, and it showed nothing. However, when my husband took it into the shop, he ran the black box, 2 days before and after, and it showed several erratic messages. None of which were mentioned today, when they announced that my car was available for pick up. Mind you, my headlight is cracked and bumper is dented. It looks like there might be a similar recall: NHTSA campaign number: 23V675.

Seat Belts
Filed Jul 16, 202697,000 milesPA

The contact owns a 2018 Ford Explorer. The contact stated that the driver's side front seat belt failed to click securely into the buckle. The seat belt warning light was illuminated. The contact stated that the failure was associated with NHTSA Campaign Number: 25V093000 (Seat Belts); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 97,000.

Engine
Filed Jul 15, 2026NY

This vehicle was inspected by a certified Ford dealership (Premier Ford, Service Advisor: Harry). Ford Motor Company’s Consumer Affairs Department subsequently reviewed the case under Complaint ID: XXX. In their official written response, Ford explicitly admitted the root cause, stating: "the vehicle experienced a failure to the harness for the alternator which melted due to heat from the exhaust." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown or Other
Filed Jul 14, 2026TN

Dealership is not honoring active recalls due to body damage causing car to be deemed total loss by dealership and is in process of being rebuilt

Visibility/Wiper
Filed Jul 13, 2026CA

The windshield wiper motor failed, causing the windshield wipers to stop operating properly. At the same time, the windshield washer system is unable to spray washer fluid onto the windshield. This significantly reduces visibility during rain and when the windshield becomes dirty, creating a safety hazard. No warning lights were displayed

20 of 728 complaints, reproduced as filed.

Across model years

Worst on record: 2002
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
2026341400Routine
2025982000Routine
2024201010Routine
20231081520Routine
20222642410Above average
20214232650Above average
20201,21233100Above average
2019294600Above average
2018 — this page728770Above average
20171,69114110Above average
20162,44915140Above average
20151,782910Above average
20141,676762Fatalities reported
20132,23412111Fatalities reported
2012827760Above average
20111,197840Above average
2010115200Routine
200933100Routine
2008148330Routine
2007208352Fatalities reported
2006630470Above average
2005497361Fatalities reported
20041,3044150High concern
20031,1317102Fatalities reported
20023,29510575Fatalities reported
200137512216Fatalities reported
200095215644Fatalities reported
19991,34815444Fatalities reported
19981,9591410216Fatalities reported
19971,731125334Fatalities reported
19961,450113751Fatalities reported
199584312328Fatalities reported
19941,20778220Fatalities reported
19939399481Fatalities reported
19926337634Fatalities reported
199160911634Fatalities reported
199012010Routine

Compare every Explorer year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 14, 2026. Source: NHTSA Office of Defects Investigation.