Ford Motor Company: Structure › Body
Ford Motor Company reported this defect to federal regulators on May 5, 2021 and put the number of vehicles at risk at 616,967. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
The risk
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
The remedy
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Ford Explorer | 300 | 6 | 0 | 2 |
| 2018 Ford Explorer | 734 | 7 | 7 | 16 |
| 2017 Ford Explorer | 1,704 | 14 | 11 | 34 |
| 2016 Ford Explorer | 2,465 | 15 | 14 | 39 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V316000.
Full record for the 2019 Ford Explorer → · Recalls carrying a do-not-drive advisory → · Where this data comes from →