2011 Dodge Ram 3500

Above average

Owners filed 225 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 5 times.

When it fails
020k40k60k90k120k200k
48,700 milesMedian miles at failure

106 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Steering144
203
Suspension14
000
Engine12
010
Electrical System9
000
Service Brakes7
000
Steering › Linkages › Tie Rod Assembly6
100
Power Train6
020
Unknown or Other4
001
Fuel/Propulsion System3
000
Wheels2
000

5 safety recalls

Part 573 reports
Power Train › Automatic Transmission › Lever and Linkage › Column Shift17V821000
Filed Dec 20, 20171,482,874 vehiclesChrysler (fca Us Llc)

Defect. Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Risk. Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy. Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Electrical System › Alternator/Generator/Regulator16V739000
Filed Oct 13, 201674,811 vehiclesChrysler (fca Us Llc)

Defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

Risk. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Remedy. Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

Fuel System, Diesel14V635000
Filed Oct 8, 2014315,325 vehiclesChrysler Group Llc

Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Risk. If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy. Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Steering › Linkages › Tie Rod Assembly13V529000
Filed Nov 6, 2013271,733 vehiclesChrysler Group Llc

Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Risk. A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy. Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

Steering › Linkages › Tie Rod Assembly11V350000
Filed Jul 6, 2011242,780 vehiclesChrysler Group Llc

Defect. CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Risk. THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

What owners reported

Newest filings
Steering
Filed Aug 15, 2026WI

At random any time the truck goes over a bump in the road at about 25MPH to 65MPH the whole truck will start to shake violently and uncontrollably like an earthquake is happening and the steering wheel will shake back and fourth and not stop until the truck comes to a complete stop. I've had it happen at least fifty to a hundred times since I bought it on 3/6/2026 and the truck only has 155,000 Miles on it. From what I've read on the internet the "death wobble" is pretty common in Ram trucks from 1994 all the way through 2012 yet Ram hasn't done anything to fix the problem.

Steering
Filed Aug 15, 2026WI

Seemingly at random whenever the truck goes over a bump at about 25MPH to 65MPH the whole truck will start to shake violently and uncontrollably like an earthquake is happening and the steering wheel will shake back and fourth and not stop until the truck comes to a complete stop. I've had it happen at least fifty to a hundred times since I bought it on 3-6-2026 and it only has 155,000 miles on it. The "Death Wobble has been a known problem on Ram 2500 and 3500 trucks built form 1994 through 2012 according to the internet. Yet nothing seems to have been done to fix it.

Electrical System
Filed Mar 3, 2026MI

A mechanic at professional auto shop diagnosed the failed TIPM. It caused the fuel sending pump in the fuel tank to stop pumping. The truck stalled while driving on the highway leaving me stranded in 2-degree weather. I read online that there was a lawsuit for this issue but don't know how to file to recoup the $1200+ repair bill on top of the $200 cost to tow it to the auto repair shop. There was an electrical draw and emergency flashers randomly turning on causing the batteries to die a month prior to the failure of the TIPM. I did have the check engine light come on when the fuel pump was cutting out and stalling. The truck is currently in the shop, and they ordered a new remanufactured TIPM.

Electrical System › Integrated Trailer Brake Control
Filed Dec 8, 2025145,000 milesAK

The contact owns a 2011 Ram 3500. The contact stated that the OEM trailer brake controller indicated that the trailer brake was disconnected even though it was attached correctly. The failure occurred while different trailers were hitched to the vehicle. The vehicle was taken to a certified mechanic, but the cause of the failure was not determined. The contact replaced the OEM brakes with new OEM brakes; however, the failure persisted. The vehicle was taken back to an independent mechanic, who diagnosed and determined that there was not enough amp signal to recognize that the trailer was connected. The mechanic attached a magnetic pigtail line with magnets attached to both ends, and the vehicle recognized that the trailer was connected. The cause of failure was found; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 145,000.

Unknown or Other
Filed Dec 6, 2025OH

While driving 70mph on the interstate, the truck randomly shut off. I lost power steering. Luckily I was going straight and there were no curves in the road, and I managed to pull the truck and trailer to the side of the road. All electrical assist, steering and brakes turned completely off, radio turned off, all electrical power was off. The engine shut off as well. As I was pulling over, the electrical turned back on but the engine did not. Once I was stopped, I turned the key off, waited 30 seconds, and then started the truck. It ran fine the rest of the way home, approximately 30 miles. I have not drove the truck since. This has happened 3 times, once parked idling after I pressed the door unlock button and the other time in the middle of an intersection. I took the truck to the dealership, paid for the inspection fee, but they could not recreate or find any wiring problems. It did throw a code when it happened, U0121 (Lost communication with ABS module). The dealer said they had to recreate it to diagnosis. I am fearful if I continue to drive the truck to pull my trailer, this could happen again while I am in a turn and I will not be able to continue to turn or stop the vehicle without electrical assist. Dodge does not seem interested in trying to fix this safety issue.

Engine
Filed Nov 25, 202496,000 milesTX

The contact owns a 2011 Ram 3500. The contact stated that during cold weather, the engine would not heat up properly and hesitated to start. In addition, the contact stated that on several occasions, the heater grid connector on the driver's side melted bolts and wiring that intruded into the engine, causing piston #6 to misfire. The contact related the failure to NHTSA Campaign Number: 23V060000 (Electrical System) however, the VIN was not included. There was no warning light illuminated. The local dealer was contacted; however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

Steering
Filed Sep 20, 202420,000 milesSD

The contact owns a 2011 Ram 3500. The contact stated that on several occasions while attempting to make a right turn, the steering wheel seized. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to the dealer where it was diagnosed but the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.

Visibility/Wiper
Filed Nov 18, 2023AR

Coming home at night ran into a horde of bugs, I had just had the wiper reservoir filled. It was empty and I had to stop and wipe my windshield by hand. i looked on line I seen several owners had the same problem this I believe to be a manufactured problem. The dealer wants 400 hundred to replace the reservoir I believe this to be a Chrysler safety problem that has occurring to to many 2011 and 2012 vehicles,

EngineFire
Filed Apr 10, 2023TN

Don’t know, the fireman,said the engine caught on fire, some how look like from on top pointed to the top. I believe I believe it was exhaust? Fire department would write out report and send it to me. Devastated 68+ miles truck was paid off melted the whole front and top of the engine everything down! I want to know what happened?! 2011, dodge ram 1 ton 6.7diesel Cummings ! also melted my boat 2010 nitro Z7 with a 150 mercury bass boat $28,000 boat worth more than that now whet up in value! It had 15 hours only on engine! It’s not completely lost I pray…

Fuel/Propulsion System
Filed Feb 27, 2022KS

I had a recall on the fuel heater plug and took care of the problem a few years back. I noticed today that the plug is leaking fuel and was wondering if the problem was ever fixed or if they used the same recalled parts? Do you ever recall an already recalled part? or do they ever pay for the part if I fix it myself?

Steering
Filed Feb 3, 2022WA

The passenger side tire rod in the steering linkage that connects from one tire to the other fell out of the adjusting tube it was screwed into. This caused both wheels to canter out for a total loss of steering. I had just refueled and was going 2mph turning out of the gas station. Had I been back on the single lane hwy at 50mph the loss of steering would have resulted in a head on collision or dumping me into the forest trees. Having worked on similar front end parts in the past I find this absurd that those parts would simply pull apart, even if it were involved in striking a curb (which was not the case here). I have asked to repair facility to save the parts.

Steering
Filed Sep 5, 2021TX

Steering wheel locked while vehicle was being driven at approximately 60mph. All other systems functioned normally. With about 2' of play in locked steering wheel vehicle made it to road shoulder. Restarted vehicle 3 times but steering wheel remained locked. Put car in "D" and "R" successfully and vehicle would move normally but steering wheel remained locked. All other electrical and mechanical systems function normally. No warning lights on dash were displayed. Called LIthia Dodge in Bryan/College Station(where vehicle was eventually towed). They suggested disconnect battery for 15" and system might reset. It did not. I disconnected Battery a 2nd time for about a minute. Steering still locked. Vehicle towed to Lithia where they willmlook at it Tuesday September 7, 2021. This had never happened before.

Power Train
Filed Jun 24, 2020171,000 milesGA

TL* THE CONTACT OWNS A 2011 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION EXPERIENCED HARD SHIFTING WITH, SERVICE FOUR WHEEL DRIVE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BEGAN AFTER THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 171,000.

Electronic Stability Control (esc)
Filed May 11, 2020129,000 milesPA

THIS IS THE SECOND RAM 3500 I HAVE PURCHASED IN A YEAR AND BOTH HAVE HAD THE SAME ISSUES WITH THE BLENDING DOORS FOR THE HEATING AND AIR CONDITION UNIT. WITH THAT BEING SAID THIS IS A SAFETY ISSUE. THE DEFROST WILL NOT WORK WHEN THE BLENDING DOOR ARE NOT OPERATING PROPERLY. THIS CAUSE THE FRONT WINDSHIELD NOT TO BE ABLE TO DEFROST WHEN IT IS STARTED OR WHEN IT FOGS UP WHEN GOING DOWN THE ROAD. THIS IS A SAFETY ISSUE BECAUSE YOU CAN NOT SEE OUT THE WINDSHIELD WHICH PUT MY FAMILY AND OTHER FAMILY AT RISK BECAUSE I CAN NOT SEE PROPERLY OUT THE WINDSHIELD TO SEE WHAT IS GOING ON AND MAY CAUSE AN ACCIDENT. THIS IS A LARGE VEHICLE AND WOULD BE DEVASTATING IF I HIT ANOTHER VEHICLE. DODGE HAS RECALLED THIS ISSUE ON OTHER MODELS UNDER K17, BUT THERE IS NO RECALL ON THE YEAR THAT I OWN. *TR

Steering
Filed Dec 13, 2019130,000 milesGA

TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE ATTEMPTING TO STEER THE VEHICLE, THE POWER STEERING WOULD FAIL OR THE STEERING WHEEL WOULD JERK IN ONE DIRECTION AND SEIZE IN THAT POSITION. THE CONTACT TOOK THE VEHICLE TO CHRYSLER DODGE JEEP RAM NORTH SAVANNAH (LOCATED AT 1100 CHATHAM PKWY, SAVANNAH, GA 31405, 912-712-7900) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND THE POWER STEERING COOLER FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT REACHED OUT TO THE MANUFACTURER, BUT DID NOT GET A RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNKNOWN.

Electrical System
Filed Dec 10, 201997,500 milesWY

WHEN GOING ON ROUGH ROADS VEHICLE SHUTS OFF. HAVE TO MANIPULATE IGNITION TO GET TO START AGAIN. MY FAMILY HAS 3 OF THESE TRUCKS AND ALL ARE HAVING THESE SAME ISSUES. JUST HAD IGNITION MODULE REPLACED ON A 2012 RAM WITH 100000 MILES BECAUSE IT SHUT OFF WHEN GOING DOWN ROAD AND FRIGHTENED DRIVER. WHEN TRUCK DIES YOU HAVE NO POWER STEERING OR BRAKES. SEARCH ON INTERNET SHOWS THIS TO BE A COMMON PROBLEM TO MANY WITH TRUCKS OF THIS YEAR.

Engine
Filed Apr 18, 201998,000 milesTX

TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE DRIVING 50 MPH, THE WATER PUMP BEARING DISINTEGRATED. THERE WAS EXCESSIVE STEAM AND SMOKE THAT IMPACTED THE DRIVER'S VISIBILITY, WHICH CAUSED THE DRIVER TO HAVE TO BRAKE EXTENSIVELY TO COAST THE VEHICLE OVER TO A COMPLETE STOP. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE INTERNAL WATER PUMP LEAKAGE. THE VEHICLE WAS TOWED TO A REPAIR FACILITY FOR FURTHER DIAGNOSTIC TESTING. A DEALER HAD NOT DIAGNOSED THE VEHICLE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE RELATED TO THE RECALL CAMPAIGN. THE CONTACT WANTED TO DETERMINE IF THIS WAS A CONCENTRIC-BRAND WATER PUMP AND IF THE MANUFACTURER'S REMEDY PROVIDED A NEWLY DESIGNED WATER PUMP WITH A HOLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. * CONSUMER STATED WATER PUMP, IT BROKE THE SERPENTINE BELT WHICH POWERS STEERING AND BRAKES. WHEN THE WATER PUMP FAILED, IT BROKE THE SERPENTINE BELT WHICH POWERED THE STEERING AND BRAKES. I COULD NOT TURN BUT COULD SLIGHTLY MOVE THE WHEEL ENOUGH TO GET THE SIDE OF ROAD. MY ELECTRIC THAILOR BRAKES WERE ALL THAT STOPPED MY TRUCK!!!*JB

Engine
Filed Mar 31, 201952,618 milesID

THE VEHICLE WAS PURCHASED NEW AND HAS BEEN IN MY POSSESSION SINCE. THE VEHICLE IS USED VERY LITTLE IN COMPARISON WITH OTHER VEHICLES THIS AGE (62518 MILES). THE VEHICLE IS HOUSED IN A GARAGE WHEN NOT IN USE. I HAVE NEVER HAD A WATER PUMP PROBLEM ON ANY VEHICLE WITH SO LITTLE MILES. IS THERE A PROBLEM WITH THIS WATER PUMP???? I STARTED THE VEHICLE AND ALLOWED IT TO WARM ABOUT 3 - 5 MINUTES AS IS MY PRACTICE, AND DROVE AWAY. I HAD DRIVEN APPROXIMATELY 6.5 MILES WHEN THE HEATER BEGAN TO BLOW COLD AIR. I CHECKED THE TEMPERATURE GAUGE AND NOTICE THE TEMPERATURE BEGINNING TO RISE RAPIDLY. I PULLED THE TRUCK TO THE SIDE OF THE ROAD AND SHUT IT OFF. ON CLOSE INSPECTION I NOTICED THAT THE COOLANT I WAS ADDING RAN OUT AS FAST AS IT WAS GOING IN. THE BUSHING AROUND THE IMPELLER SHAFT WAS AS IF IT WAS MISSING.

Steering
Filed Feb 10, 201961,000 milesCO

I HAVE A 2011 RAM 3500 DUALLY CUMMINS TRUCK. IF I HIT A BUMP IN THE ROAD AT HIGHWAY SPEED IT WILL START A VERY VIOLENT SHAKE THAT CAUSED ME TO VEER INTO THE NEXT LANE. THIS HAS HAPPENED MANY TIMES TOWING MY RV OR NOT TOWING. THIS TRUCK HAS 61,000 MILES ON IT. IT HAS THE TIE ROD RECALL DONE, THE STEERING GEAR BOX REPLACED, SEVERAL ALIGNMENTS AND THE PROBLEM CONTINUES. THIS TRUCK IS VERY DANGEROUS TO DRIVE AT HIGHWAY SPEED ( 65 MPH ). IT PASSED ALIGNMENT AT BRANDON DODGE AND BIG O TIRE COMPANY. I AM NOW AFRAID TO PULL MY RV AND EVEN DRIVE THIS TRUCK ON ANY HIGHWAY. I HAVE DONE MUCH RESEARCH ON THIS ISSUE AND CHRYSLER CLAIMS THIS ISSUE HAS BEEN FIXED. THESE TRUCKS ARE BUILT AND CLAIM TO BE ABLE TO TOW VERY HEAVY LOADS. THEY ARE EXTREMELY DANGEROUS TO DRIVE AND THE ONLY WAY TO GET THE SHAKING TO STOP IS TO SLOW TO 25 TO 30 MILES PER HOUR WHILE BEING ON AN INTERSTATE HIGHWAY. THIS A VERY DANGEROUS PROBLEM THAT FIAT CHRYSLER HAS CLAIMED TO BE FIXED, BUT ITS NOT FIXED THROUGH THE CURRENT RECALL. PLEASE HELP MY SELF AS WELL AS MANY HEAVY DUTY CHRYSLER OWNERS TO GET THIS PROBLEM REPAIRED. THANKYOU!

Unknown or Other1 injured
Filed Jan 24, 2019540,000 milesOH

W 17, 2018 MY HUSBAND STOPPED ON THE SHOULDER OF A TWO LANE ROAD AND BELIEVES HE PUT THE TRUCK IN PARK; THE ENGINE WAS STILL RUNNING. HE REMOVED HIS FOOT FROM THE BRAKE, UNBUCKLED HIS SEAT BELT, OPENED THE DOOR AND STEPPED ONTO THE GROUND. AT THAT POINT THE TRUCK BEGAN TO ROLL FORWARD. HE RAN TO TRY TO CATCH IT AND FELL. THE LEFT REAR DUAL RAN OVER HIS LEFT FOOT, RIGHT ANKLE, AND UP THE BACK OF THE RIGHT LEG AS FAR AS THE HIP. THE TRUCK WAS PARKED ON LEVEL GROUND BUT ROLLED SLIGHTLY TO THE RIGHT, INTO A SHALLOW DITCH OR DEPRESSION. SLIGHT ELEVATION ON THE OTHER SIDE OF THE DITCH STOPPED THE FORWARD MOTION 20 OR 30 FEET FROM THE POINT AT WHICH IT BEGAN. WHEN MY HUSBAND EVENTUALLY REACHED THE TRUCK IT WAS IN DRIVE. IF HE NEGLECTED TO PUT THE TRUCK IN PARK, WHY DID IT NOT BEGIN TO ROLL AS SOON AS HE REMOVED HIS FOOT FROM THE BRAKE? THERE WERE NO ROCKS OR IMPEDIMENTS OF ANY KIND TO PREVENT IT. CAN THIS BE RELATED TO THE SHIFT INTERLOCK SAFETY RECALL, 17V-821? CHRYSLER DOES NOT BELIEVE SO. THAT PART HAS NOW BEEN REPLACED BUT WE ARE WARY ABOUT USING THE TRUCK. ARE THERE OTHER REPORTED INCIDENTS OF THIS TYPE?

20 of 225 complaints, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
2012366980Above average
2011 — this page225550Above average
2010150940Do not drive
2009105520Do not drive
200817311140Do not drive
200721014140Do not drive
20062571142Do not drive
2005196761Fatalities reported
2004214740Above average
2003286910Do not drive
200244100Routine
2001130130Routine
200058151Fatalities reported
1999104161Fatalities reported
19981051100Routine
19971251120Routine
19961241100Routine
1995108160Routine
199470170Routine
199320000Routine
199210000Routine
19914000Routine

Compare every Ram 3500 year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 20, 2017. Source: NHTSA Office of Defects Investigation.