2011 Dodge Ram 3500

Defect. Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Risk. Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy. Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

Risk. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Remedy. Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Risk. If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy. Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Risk. A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy. Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

Defect. CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Risk. THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

At random any time the truck goes over a bump in the road at about 25MPH to 65MPH the whole truck will start to shake violently and uncontrollably like an earthquake is happening and the steering wheel will shake back and fourth and not stop until the truck comes to a complete stop. I've had it happen at least fifty to a hundred times since I bought it on 3/6/2026 and the truck only has 155,000 Miles on it. From what I've read on the internet the "death wobble" is pretty common in Ram trucks from 1994 all the way through 2012 yet Ram hasn't done anything to fix the problem.

Seemingly at random whenever the truck goes over a bump at about 25MPH to 65MPH the whole truck will start to shake violently and uncontrollably like an earthquake is happening and the steering wheel will shake back and fourth and not stop until the truck comes to a complete stop. I've had it happen at least fifty to a hundred times since I bought it on 3-6-2026 and it only has 155,000 miles on it. The "Death Wobble has been a known problem on Ram 2500 and 3500 trucks built form 1994 through 2012 according to the internet. Yet nothing seems to have been done to fix it.

A mechanic at professional auto shop diagnosed the failed TIPM. It caused the fuel sending pump in the fuel tank to stop pumping. The truck stalled while driving on the highway leaving me stranded in 2-degree weather. I read online that there was a lawsuit for this issue but don't know how to file to recoup the $1200+ repair bill on top of the $200 cost to tow it to the auto repair shop. There was an electrical draw and emergency flashers randomly turning on causing the batteries to die a month prior to the failure of the TIPM. I did have the check engine light come on when the fuel pump was cutting out and stalling. The truck is currently in the shop, and they ordered a new remanufactured TIPM.

The contact owns a 2011 Ram 3500. The contact stated that the OEM trailer brake controller indicated that the trailer brake was disconnected even though it was attached correctly. The failure occurred while different trailers were hitched to the vehicle. The vehicle was taken to a certified mechanic, but the cause of the failure was not determined. The contact replaced the OEM brakes with new OEM brakes; however, the failure persisted. The vehicle was taken back to an independent mechanic, who diagnosed and determined that there was not enough amp signal to recognize that the trailer was connected. The mechanic attached a magnetic pigtail line with magnets attached to both ends, and the vehicle recognized that the trailer was connected. The cause of failure was found; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 145,000.

While driving 70mph on the interstate, the truck randomly shut off. I lost power steering. Luckily I was going straight and there were no curves in the road, and I managed to pull the truck and trailer to the side of the road. All electrical assist, steering and brakes turned completely off, radio turned off, all electrical power was off. The engine shut off as well. As I was pulling over, the electrical turned back on but the engine did not. Once I was stopped, I turned the key off, waited 30 seconds, and then started the truck. It ran fine the rest of the way home, approximately 30 miles. I have not drove the truck since. This has happened 3 times, once parked idling after I pressed the door unlock button and the other time in the middle of an intersection. I took the truck to the dealership, paid for the inspection fee, but they could not recreate or find any wiring problems. It did throw a code when it happened, U0121 (Lost communication with ABS module). The dealer said they had to recreate it to diagnosis. I am fearful if I continue to drive the truck to pull my trailer, this could happen again while I am in a turn and I will not be able to continue to turn or stop the vehicle without electrical assist. Dodge does not seem interested in trying to fix this safety issue.

The contact owns a 2011 Ram 3500. The contact stated that during cold weather, the engine would not heat up properly and hesitated to start. In addition, the contact stated that on several occasions, the heater grid connector on the driver's side melted bolts and wiring that intruded into the engine, causing piston #6 to misfire. The contact related the failure to NHTSA Campaign Number: 23V060000 (Electrical System) however, the VIN was not included. There was no warning light illuminated. The local dealer was contacted; however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

The contact owns a 2011 Ram 3500. The contact stated that on several occasions while attempting to make a right turn, the steering wheel seized. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to the dealer where it was diagnosed but the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.

Coming home at night ran into a horde of bugs, I had just had the wiper reservoir filled. It was empty and I had to stop and wipe my windshield by hand. i looked on line I seen several owners had the same problem this I believe to be a manufactured problem. The dealer wants 400 hundred to replace the reservoir I believe this to be a Chrysler safety problem that has occurring to to many 2011 and 2012 vehicles,

Don’t know, the fireman,said the engine caught on fire, some how look like from on top pointed to the top. I believe I believe it was exhaust? Fire department would write out report and send it to me. Devastated 68+ miles truck was paid off melted the whole front and top of the engine everything down! I want to know what happened?! 2011, dodge ram 1 ton 6.7diesel Cummings ! also melted my boat 2010 nitro Z7 with a 150 mercury bass boat $28,000 boat worth more than that now whet up in value! It had 15 hours only on engine! It’s not completely lost I pray…

I had a recall on the fuel heater plug and took care of the problem a few years back. I noticed today that the plug is leaking fuel and was wondering if the problem was ever fixed or if they used the same recalled parts? Do you ever recall an already recalled part? or do they ever pay for the part if I fix it myself?

The passenger side tire rod in the steering linkage that connects from one tire to the other fell out of the adjusting tube it was screwed into. This caused both wheels to canter out for a total loss of steering. I had just refueled and was going 2mph turning out of the gas station. Had I been back on the single lane hwy at 50mph the loss of steering would have resulted in a head on collision or dumping me into the forest trees. Having worked on similar front end parts in the past I find this absurd that those parts would simply pull apart, even if it were involved in striking a curb (which was not the case here). I have asked to repair facility to save the parts.

Steering wheel locked while vehicle was being driven at approximately 60mph. All other systems functioned normally. With about 2' of play in locked steering wheel vehicle made it to road shoulder. Restarted vehicle 3 times but steering wheel remained locked. Put car in "D" and "R" successfully and vehicle would move normally but steering wheel remained locked. All other electrical and mechanical systems function normally. No warning lights on dash were displayed. Called LIthia Dodge in Bryan/College Station(where vehicle was eventually towed). They suggested disconnect battery for 15" and system might reset. It did not. I disconnected Battery a 2nd time for about a minute. Steering still locked. Vehicle towed to Lithia where they willmlook at it Tuesday September 7, 2021. This had never happened before.

TL* THE CONTACT OWNS A 2011 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION EXPERIENCED HARD SHIFTING WITH, SERVICE FOUR WHEEL DRIVE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BEGAN AFTER THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 171,000.

THIS IS THE SECOND RAM 3500 I HAVE PURCHASED IN A YEAR AND BOTH HAVE HAD THE SAME ISSUES WITH THE BLENDING DOORS FOR THE HEATING AND AIR CONDITION UNIT. WITH THAT BEING SAID THIS IS A SAFETY ISSUE. THE DEFROST WILL NOT WORK WHEN THE BLENDING DOOR ARE NOT OPERATING PROPERLY. THIS CAUSE THE FRONT WINDSHIELD NOT TO BE ABLE TO DEFROST WHEN IT IS STARTED OR WHEN IT FOGS UP WHEN GOING DOWN THE ROAD. THIS IS A SAFETY ISSUE BECAUSE YOU CAN NOT SEE OUT THE WINDSHIELD WHICH PUT MY FAMILY AND OTHER FAMILY AT RISK BECAUSE I CAN NOT SEE PROPERLY OUT THE WINDSHIELD TO SEE WHAT IS GOING ON AND MAY CAUSE AN ACCIDENT. THIS IS A LARGE VEHICLE AND WOULD BE DEVASTATING IF I HIT ANOTHER VEHICLE. DODGE HAS RECALLED THIS ISSUE ON OTHER MODELS UNDER K17, BUT THERE IS NO RECALL ON THE YEAR THAT I OWN. *TR

TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE ATTEMPTING TO STEER THE VEHICLE, THE POWER STEERING WOULD FAIL OR THE STEERING WHEEL WOULD JERK IN ONE DIRECTION AND SEIZE IN THAT POSITION. THE CONTACT TOOK THE VEHICLE TO CHRYSLER DODGE JEEP RAM NORTH SAVANNAH (LOCATED AT 1100 CHATHAM PKWY, SAVANNAH, GA 31405, 912-712-7900) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND THE POWER STEERING COOLER FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT REACHED OUT TO THE MANUFACTURER, BUT DID NOT GET A RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNKNOWN.

WHEN GOING ON ROUGH ROADS VEHICLE SHUTS OFF. HAVE TO MANIPULATE IGNITION TO GET TO START AGAIN. MY FAMILY HAS 3 OF THESE TRUCKS AND ALL ARE HAVING THESE SAME ISSUES. JUST HAD IGNITION MODULE REPLACED ON A 2012 RAM WITH 100000 MILES BECAUSE IT SHUT OFF WHEN GOING DOWN ROAD AND FRIGHTENED DRIVER. WHEN TRUCK DIES YOU HAVE NO POWER STEERING OR BRAKES. SEARCH ON INTERNET SHOWS THIS TO BE A COMMON PROBLEM TO MANY WITH TRUCKS OF THIS YEAR.

TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE DRIVING 50 MPH, THE WATER PUMP BEARING DISINTEGRATED. THERE WAS EXCESSIVE STEAM AND SMOKE THAT IMPACTED THE DRIVER'S VISIBILITY, WHICH CAUSED THE DRIVER TO HAVE TO BRAKE EXTENSIVELY TO COAST THE VEHICLE OVER TO A COMPLETE STOP. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE INTERNAL WATER PUMP LEAKAGE. THE VEHICLE WAS TOWED TO A REPAIR FACILITY FOR FURTHER DIAGNOSTIC TESTING. A DEALER HAD NOT DIAGNOSED THE VEHICLE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE RELATED TO THE RECALL CAMPAIGN. THE CONTACT WANTED TO DETERMINE IF THIS WAS A CONCENTRIC-BRAND WATER PUMP AND IF THE MANUFACTURER'S REMEDY PROVIDED A NEWLY DESIGNED WATER PUMP WITH A HOLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. * CONSUMER STATED WATER PUMP, IT BROKE THE SERPENTINE BELT WHICH POWERS STEERING AND BRAKES. WHEN THE WATER PUMP FAILED, IT BROKE THE SERPENTINE BELT WHICH POWERED THE STEERING AND BRAKES. I COULD NOT TURN BUT COULD SLIGHTLY MOVE THE WHEEL ENOUGH TO GET THE SIDE OF ROAD. MY ELECTRIC THAILOR BRAKES WERE ALL THAT STOPPED MY TRUCK!!!*JB

THE VEHICLE WAS PURCHASED NEW AND HAS BEEN IN MY POSSESSION SINCE. THE VEHICLE IS USED VERY LITTLE IN COMPARISON WITH OTHER VEHICLES THIS AGE (62518 MILES). THE VEHICLE IS HOUSED IN A GARAGE WHEN NOT IN USE. I HAVE NEVER HAD A WATER PUMP PROBLEM ON ANY VEHICLE WITH SO LITTLE MILES. IS THERE A PROBLEM WITH THIS WATER PUMP???? I STARTED THE VEHICLE AND ALLOWED IT TO WARM ABOUT 3 - 5 MINUTES AS IS MY PRACTICE, AND DROVE AWAY. I HAD DRIVEN APPROXIMATELY 6.5 MILES WHEN THE HEATER BEGAN TO BLOW COLD AIR. I CHECKED THE TEMPERATURE GAUGE AND NOTICE THE TEMPERATURE BEGINNING TO RISE RAPIDLY. I PULLED THE TRUCK TO THE SIDE OF THE ROAD AND SHUT IT OFF. ON CLOSE INSPECTION I NOTICED THAT THE COOLANT I WAS ADDING RAN OUT AS FAST AS IT WAS GOING IN. THE BUSHING AROUND THE IMPELLER SHAFT WAS AS IF IT WAS MISSING.

I HAVE A 2011 RAM 3500 DUALLY CUMMINS TRUCK. IF I HIT A BUMP IN THE ROAD AT HIGHWAY SPEED IT WILL START A VERY VIOLENT SHAKE THAT CAUSED ME TO VEER INTO THE NEXT LANE. THIS HAS HAPPENED MANY TIMES TOWING MY RV OR NOT TOWING. THIS TRUCK HAS 61,000 MILES ON IT. IT HAS THE TIE ROD RECALL DONE, THE STEERING GEAR BOX REPLACED, SEVERAL ALIGNMENTS AND THE PROBLEM CONTINUES. THIS TRUCK IS VERY DANGEROUS TO DRIVE AT HIGHWAY SPEED ( 65 MPH ). IT PASSED ALIGNMENT AT BRANDON DODGE AND BIG O TIRE COMPANY. I AM NOW AFRAID TO PULL MY RV AND EVEN DRIVE THIS TRUCK ON ANY HIGHWAY. I HAVE DONE MUCH RESEARCH ON THIS ISSUE AND CHRYSLER CLAIMS THIS ISSUE HAS BEEN FIXED. THESE TRUCKS ARE BUILT AND CLAIM TO BE ABLE TO TOW VERY HEAVY LOADS. THEY ARE EXTREMELY DANGEROUS TO DRIVE AND THE ONLY WAY TO GET THE SHAKING TO STOP IS TO SLOW TO 25 TO 30 MILES PER HOUR WHILE BEING ON AN INTERSTATE HIGHWAY. THIS A VERY DANGEROUS PROBLEM THAT FIAT CHRYSLER HAS CLAIMED TO BE FIXED, BUT ITS NOT FIXED THROUGH THE CURRENT RECALL. PLEASE HELP MY SELF AS WELL AS MANY HEAVY DUTY CHRYSLER OWNERS TO GET THIS PROBLEM REPAIRED. THANKYOU!

W 17, 2018 MY HUSBAND STOPPED ON THE SHOULDER OF A TWO LANE ROAD AND BELIEVES HE PUT THE TRUCK IN PARK; THE ENGINE WAS STILL RUNNING. HE REMOVED HIS FOOT FROM THE BRAKE, UNBUCKLED HIS SEAT BELT, OPENED THE DOOR AND STEPPED ONTO THE GROUND. AT THAT POINT THE TRUCK BEGAN TO ROLL FORWARD. HE RAN TO TRY TO CATCH IT AND FELL. THE LEFT REAR DUAL RAN OVER HIS LEFT FOOT, RIGHT ANKLE, AND UP THE BACK OF THE RIGHT LEG AS FAR AS THE HIP. THE TRUCK WAS PARKED ON LEVEL GROUND BUT ROLLED SLIGHTLY TO THE RIGHT, INTO A SHALLOW DITCH OR DEPRESSION. SLIGHT ELEVATION ON THE OTHER SIDE OF THE DITCH STOPPED THE FORWARD MOTION 20 OR 30 FEET FROM THE POINT AT WHICH IT BEGAN. WHEN MY HUSBAND EVENTUALLY REACHED THE TRUCK IT WAS IN DRIVE. IF HE NEGLECTED TO PUT THE TRUCK IN PARK, WHY DID IT NOT BEGIN TO ROLL AS SOON AS HE REMOVED HIS FOOT FROM THE BRAKE? THERE WERE NO ROCKS OR IMPEDIMENTS OF ANY KIND TO PREVENT IT. CAN THIS BE RELATED TO THE SHIFT INTERLOCK SAFETY RECALL, 17V-821? CHRYSLER DOES NOT BELIEVE SO. THAT PART HAS NOW BEEN REPLACED BUT WE ARE WARY ABOUT USING THE TRUCK. ARE THERE OTHER REPORTED INCIDENTS OF THIS TYPE?

N49 / NHTSA 13V-529; #2 OF THE RECALL STATES THEY WILL REPURCHASE YOUR VEHICLE. WE TOOK THAT OPTION. IT WAS INSPECTED BY MICHAEL (XXXX) AROUND 09/14/18. 09/18/18 WE WERE OFFERED $13,558 BY JASMINE (XXXXX). RICK (XXXX) SIGNED THE OFFER 09/25/18. COPY OF THE TITLE FRONT AND BACK WAS FAXED TO 844-840-3737 PER THEIR REQUEST. A 10 DAY PAYOFF WAS FAXED BY USAA. AS OF TODAY 11/09/18, 2:30PM DODGE AGENT HAS NOT CONTACTED ME TO TURN THIS VEHICLE IN. NOVEMBER 1ST I SPOKE WITH SOMEONE AT 800-583-1403, REF# 57174908 (CASE NUMBER) AND THEY ASSURED ME THAT LINDA (XXX) RECEIVED THE PAPERWORK 10/19/18 AND THAT IT WOULD SETTLE SOON. I WAS ADVISED BY SOMEONE AT DODGE AND ALSO JASMINE THAT THE CHECK HAD ALREADY BEEN CUT. JASMINE ALSO CALLED AND ASSURED ME THAT WE WOULD SETTLE BY FRIDAY 11/09/18. I CALLED DODGE TODAY AND NOW THEY SAY THE CHECK IS IN PROCESS. I REMINDED THEM THAT ALL THEIR CALLS ARE RECORDED AND THAT I WAS REQUESTING TO SPEAK WITH A SUPERVISOR. THEY INFORM ME NONE ARE AVAILABLE. I ADVISED I WANT A RETURN PHONE CALL BY 3PM TODAY. THAT I CONTINUE TO GET THE RUN AROUND AND THEN LIED TO ABOUT WHETHER THE CHECK IS OR HAS NOT BEEN PROCESSED YET. I SENT JASMINE AN EMAIL AND REMINDED HER SHE SAID THIS WOULD ONLY TAKE 10 DAYS AND NOW AS OF TODAY IT IS 45 DAYS SINCE THE PROCESS HAS STARTED. I HAVE A COPY OF OUR SIGNED AGREEMENT. YOU CAN REQUEST A COPY OF ALL MY PHONES CALL FROM DODGE AND JASMINE (XXXXXX). I HAVE HAD 2 STROKES, MY HUSBAND DIED OCTOBER 6TH THIS YEAR. THIS WHOLE EPISODE IS A

DEALERSHIP IS NOT TENDING TO THE RECALL.. KEEP SAYING PART IS NOT AVAILABLE. BEEN ABOUT 8 MONTHS.

THERE IS A NHTSA RECALL NUMBER: 17V-821, MANUFACTURER RECALL NUMBER: T79 RECALL DATE: DECEMBER 20, 2017. WHEN I CALLED MOPAR TODAY TO SEE WHAT THE STATUS IS THEY TOLD ME THE MANUFACTURER STILL DOES NOT HAVE A REPLACEMENT PART AND ADDED ME TO A LIST TO BE NOTIFIED WHEN IT COMES IN (SEE ATTACHED LIVE ASSISTANCE EXCHANGE). THE SOLUTION IN THE INTERIM IS TO SET THE PARKING BRAKE. UNFORTUNATELY WHEN WE USE THE PARKING BRAKE IT BECOMES DIFFICULT TO SHIFT OUT OF PARK. THE DEALERSHIP DOES NOT HAVE A SOLUTION FOR THIS PROBLEM, SO WE STOPPED USING THE PARKING BRAKE. THIS LEAVES US WITH A DEFECTIVE VEHICLE. WE ARE UNABLE TO USE OUR 5TH WHEEL BECAUSE WE ARE CONCERNED THAT WE WILL BE STUCK SOMEWHERE AND NOT BE ABLE TO SHIFT OUT OF PARK. THIS RESOLUTION IS TAKING TOO LONG. I HAVE NOTED THE DATE THE PROBLEM STARTED WITH THE PARKING BRAKE.

2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK SAFETY RECALL.. *LD THE CONSUMER STATED THE VEHICLE WAS PLACED INTO PARK WITH THE ENGINE RUNNING AND THE PARKING BRAKE ON. THE VEHICLE ROLLED ACROSS THE HIGHWAY AND INTO IN ELECTRICAL POLE. THERE WAS A RECALL RELATED TO THE FAILURE, BUT THE PARTS WERE UNAVAILABLE.*JS

TL-CONTACT OWNS A 2011 DODGE RAM 3500..... COMPLAINT...TIRES...GENERAL AMERITRAX TIRES.... TREADING SPLIT APART ON FRON DRIVERS SIDE TIRE AND TIRE BLEW OUT CAUSING MAJOR DAMAGE TO VEHICLE ON MAIN INTERSTATE AT 70MPH.... NO RECALL ON AMERITRAC TIRES AT THIS TIME. DECEMBER 11TH 2017 TIRE BLEW OUT ON MAIN INTERSTATE.

WHILE DRIVING BACK TO OUR HOTEL THE TRUCK WOULDN'T SHIFT INTO GEAR AFTER 3RD AND PUT ITSELF INTO LIMP MODE. THERE WAS NO SIGN OF ANY ISSUES PRIOR TO THIS, THE TRUCK WAS DRIVING NORMAL AND THEN ALL OF A SUDDEN IT DID THIS. WE HAVE A BULLY DOG TUNER AND IT DIDN'T SHOW ANY CODES AT FIRST UNTIL WE DROVE IT IN LIMP MODE FOR AN HOUR AT 40KMH TO GET BACK TO OUR HOTEL. SINCE WE WERE ON VACATION WE HAD TO WAIT FOR A SHOP TO OPEN AT WHICH TIME WE FOUND THAT IT WAS THE VALVE BODY THAT LET GO. I HAVE READ THAT THERE ARE MANY ISSUES WITH THE 68RFE ON DODGE FORUMS AND I AM NOT SURE WHY THERE HASN'T BEEN A RECALL DONE FOR THIS?

AT 34500 MILES. THE FRONT SUSPENSION "TRACK BAR" WAS COMPLETELY WORN OUT. AS A RESULT AT 40 MPH (HWY 2 IN MT DRIVING STRAIGHT IN THE EAST BOUND LANE) I EXPERIENCED SUCH A VIBRATION THAT THE TRUCK WAS UNCONTROLLABLE AND MY ONLY OPTION WAS TO SLOW DOWN WITHOUT BRAKING. LUCKILY THERE WERE NO ONCOMING TRAFFIC SO NO ACCIDENT OR DAMAGE TO THE TRUCK OCCURRED, THANK GOD. I REPLACED THE TRACK BAR AND THE STEERING DAMPER AS WELL AND THE TRUCK IS NOW FINE. I DID SOME RESEARCH ON THIS ONLY TO DISCOVER THAT CHRYSLER HAS KNOW ABOUT THIS PROBLEM FOR OVER A DECADE, YET THE PROBLEM STILL EXISTS. WHEN TALKING TO A DEALER IN IDAHO, I WAS TOLD THAT THE DODGE DEATH WOBBLE IS COMMON. THIS IS DANGEROUS. THE TRUCK SHOOK SO BAD THAT EVERYTHING WAS BLURRY UNTIL THE WOBBLE STOPPED.

THE TRACK BAR ON THE FRONT SUSPENSION CAME LOOSE AND STARTED TO SHAKE THE TRUCK VIOLENTLY MAKING ME LOOSE CONTROL AND GO INTO A DITCH.

I CALLED AROUND TO MULTIPLE DEALERSHIPS IN MY AREA TO HAVE A RECALL COMPLETED AND EVERY DEALERSHIP TOLD ME THAT THE PART WAS BACK ORDERED AND THEY COULDN'T FIX IT. I WENT TO MY LOCAL TIRE AND LUBE SHOP TO INQUIRY ABOUT THE PART AND IT WAS AVAILABLE SAME DAY AT A PARTS STORE IN TOWN. FOR BEING A RECALL THAT COULD SERIOUSLY INJURE OR KILL SOMEBODY, THE DEALERSHIPS DIDN'T SEEM TO CARE MUCH ABOUT GETTING IT FIXED OR HELPING DIRECT US ON WHAT TO DO. I HAD MY LOCAL TIRE AND LUBE SHOP FIX THE ISSUE IN A DAY.

ODOMETER KEEPS ADDING MILES OR NOT RECORDING MILES CORRECTLY

TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE DRIVING 5 MPH THROUGH A PARKING LOT, A BURNING ODOR WAS DETECTED. THE CONTACT STOPPED AND PARKED THE VEHICLE AND, UPON EXITING, OBSERVED SMOKE RISING FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO NOTIFY THE FIRE DEPARTMENT. UPON ARRIVAL, THE VEHICLE WAS HOSED DOWN WITH WATER. THE CONTACT WAS UNAWARE OF AN ACTUAL FIRE PRESENT BECAUSE SHE COULD NOT SEE THE VEHICLE. A FIRE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO LARRY H. MILLER DODGE PEORIA (8665 W BELL RD, PEORIA, AZ 85382 (480) 865-3986) WHERE IT WAS DIAGNOSED WITH A MALFUNCTIONING ALTERNATOR THAT NEED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

THERE IS EXCESSIVE PLAY IN THE STEERING. THE TRUCK CONSTANTLY WANDERS WHEN DRIVEN DOWN THE ROAD. CONSTANT STEERING CORRECTION IS REQUIRED. THE EXCESSIVE PLAY IS APPROXIMATELY 3 INCHES OF STEERING WHEEL INPUT BEFORE THE WHEELS START TO TURN (THIS APPLIES WHETHER STATIONARY OR BEING DRIVEN).

IT TAKES SEVERAL ATTEMPTS TO START THE VEHICLE. THERE IS A PROBLEM WITH THE IGNITION SWITCH. IT HAS TO BE IN THE PERFECT SPOT FOR THE ENGINE TO FIRE. WITH IN THE PAST WEEK, THE TRUCK WILL NO SHUT DOWN WHILE DRIVING. FORTUNATELY ALL INCIDENT HAVE BEEN ON DIRTY STREETS .

LOST MY BRAKES AND STEERING WHILE DRIVING DOWN THE HWY DOING 65. LOST ALL BRAKE POWER AND POWER STEERING.THE MOTOR RUNS BUT HAVE NO BRAKES AND POWER STEERING. LOOKING AT IT I'M NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM. I HAVE 2 YOUNG KIDS AND THEY COULD HAVE BEEN BADLY HURT IF I WASN'T ABLE TO MAN HANDLE THE TRUCK. DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE LOOKED INTO. NOT SURE WHAT IS CAUSING IT. IS THERE ANYTHING YOU CAN DO TO LOOK INTO THIS CAUSE NOW I'M SCARED TO DRIVE MY TRUCK. ESPECIALLY WITH MY KIDS IN IT. I'M NOT SURE WHAT CAN BE DONE ABOUT THIS BUT I WOULD REALLY HATE TO SEE SOMETHING BAD HAPPEN TO A FAMILY FOR A ISSUE LIKE THIS. I THANK YOU FOR YOUR TIME AND I HOPE TO HEAR A RESPONSE BACK FROM YOU ABOUT THIS ISSUE.

TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO LOSE ENGINE POWER WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD AND THE VEHICLE BEGAN TO REGAIN POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER ADVISED THE CONTACT TO BRING IN THE VEHICLE IF THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 06/22/17*LJ THE CONSUMER STATED THE FAILURE OCCURRED WHILE DRIVING AT SLOW SPEEDS OR IDLED. THE POWER STEERING AND BRAKES. UPDATED 10/19/2017*JS

POWER STEERING ASSIST IS NOT WORKING. WHEN YOUR MOVING SLOW IN THE VIHICLE IT'S VERY HARD TO TURN THE STEERING WHEEL, WHEN I TOOK MY DODGE RAM 3500 IN FOR AN OIL CHANGE THE DEALERSHIP SAID THAT IT WAS BECAUSE THE POWER STEERING ASSIST IS NOT WORKING AND THAT IS WHY YOU ARE UNABLE TO TURN THE WHEEL WHILE SITTING OR MOVING VERY SLOW. SO IT MAKES IT ALMOST IMPOSSIBLE TO PULL OUT OF A PARKING SPOT. I'M A DISABLED PERSON SO IT'S VERY DIFFICULT TO PULL IN AND OUT OF PARKING SPOTS, SO I DRIVE AROUND TO FIND SPOTS THAT CAN BE PULLED STRAIGHT INTO AND OUT OF.

TRAVELING AT APPROXIMATLY 45 MPH ON SMOOTH PAVED ROAD. SUDDENLY SHOT TO LEFT INTO ONCOMING TRAFFIC. RESULTING IN SERIOUS INJURY. IT ALSO FELT AS IF THERE WAS A SUDDEN ACCELERATION. HOWEVER, EVERTHING OCCURRED IN AN INSTANT. SO, ACCELERATION MAY JUST BE PERCEIVED. WITNESS, FOLLOWING DESCRIBED SAME WAY TO PD.

WHILE DRIVING AT SPEEDS BETWEEN 50-70 MPH I HAVE RUN ACROSS SMALL BUMPS OR HOLES THAT CAUSE EITHER FRONT WHEEL TO SHAKE UNCONTROLLABLY CAUSING ME TO HAVE TO REDUCE SPEED DRAMATICALLY OR EVEN STOP TO GET IT BACK UNDER CONTROL. I UNDERSTAND THIS IS CALLED THE "DODGE DEATH WOBBLE".

TL* THE CONTACT OWNS A 2011 RAM 3500. THE CONTACT STATED THAT THE TIE ROD AND BALL STUD FAILED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 10V657000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. WHILE REVERSING AT APPROXIMATELY 5 MPH AND TURNING THE STEERING WHEEL, THE CONTACT HEARD A LOUD POP NOISE AND OBSERVED THAT THE TIE ROD FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

TL* THE CONTACT OWNS A 2011 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CABLE THAT HELD THE SPARE TIRE IN PLACE FRACTURED AND THE SPARE TIRE FELL OUT INTO THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHO REPLACED THE CABLE AND FITTED THE SPARE TIRE BACK IN ITS POSITION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 231,000. THE VIN WAS NOT PROVIDED.

WE HAVE NOTICED FOR THE LAST MONTH OR SO OUR TRUCK SHUTTING OF RANDOMLY WHILE DRIVING, HOWEVER 2/7/2016 COMING HOME IN THE DARK AT 80 MILES PER HOUR THE TRUCK SHUT OFF DRIVING DOWN THE FREEWAY. I HAVE A BROTHER SAME MODEL TRUCK EXPERIENCING THE SAME ISSUES. THIS IS A SAFETY CONCER, THE TRUCK AND ALL LIGHTS SHUT OFF AT 80 MILES PER HOUR I WANT THIS FIXED AND INVESTIGATED

THE STEERING WHEEL COMES OFF WHILE DRIVING.

TL* THE CONTACT OWNS A 2011 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE REPEATEDLY GETS STUCK IN PARK, BUT INDICATES REVERSE. WILL NOT START OR MOVE. TRANSFER CASE IS NOT ALLOWED TO MOVE TO NEUTRAL, BECAUSE SHIFT INDICATOR LEVER INDICATES IT IS IN REVERESE. SO CALLED "EMERGENCY OVERRIDE PROCEDURE" DOES NOT WORK. BATTERIES MUST BE DISCONNECTED FOR 30 MINUTES BEFORE SHIFT LEVER CAN BE RELEASED. AFTER HAVING THE VEHICLE TOWED TO THE DEALERSHIP (AT MY OWN EXPENSE) UPON THE FIRST OCCURENCE, I WAS INFORMED THIS WOULD NEVER HAPPEN AGAIN. UNFORTUNATELY IT HAS HAPPENED TWICE SINCE THEN AND I AM MOST ASSURED IT WILL HAPPEN AGAIN.

I HAVE A COMPLAINT NUMBER ALREADY BUT I DID NOT SEND PHOTOS. MY NUMBER IS 10782106. INCLUDED ARE THE PHOTOS OF THE HOLE IN THE FLOOR BOARD WHERE THE FRONT DRIVE SHAFT PENETRATED THE CAB BETWEEN THE DRIVERS LEGS. I CAN ALSO OBTAIN A REPORT FROM THE LOCAL FIRE DEPT. AS THEY WERE CALLED TO PUT OUT THE RESULTING FIRE.

ON JULY 21, 2015 WHILE DRIVING ON I-40 NEAR NEWPORT TN. THERE WAS A LOUD NOISE THAT CAME FROM MY 2011 DODGE RAM 3500 TRUCK. AFTER THE LOUD NOISE THE TRANSMISSION WAS UNRESPONSIVE AND THERE WERE NO BRAKES AT ALL. MY FRIEND, WHO WAS DRIVING AND HAS CDL, GENTLY PRESSED THE EMERGENCY BRAKE AND SAFELY PULLED OFF TO THE SIDE OF I-40. ONCE THE TRUCK CAME TO A STOP A FIRE ERUPTED FROM UNDERNEATH THE VEHICLE. A TENNESSEE STATE TROOPER SOON ARRIVED AND CALLED FOR THE NEWPORT FIRE DEPT WHO ARRIVED WITHIN A FEW MINUTES TO PUT THE FIRE OUT. AFTER THE FIRE WAS PUT OUT ONE OF THE FIREMEN NOTICED SMOKE IN THE CAB. UPON FURTHER INVESTIGATION HE FOUND A HOLE ABOUT THE SIZE OF A GOLF BALL IN THE DRIVERS SIDE FLOORBOARD. THAT WAS THE LOUD BANG. THEY ALSO NOTICED A LOT OF METAL HANGING FROM UNDER THE TRUCK AND CONCLUDED THE DRIVE SHAFT HAD FALLEN OUT OF THE VEHICLE. I CALLED AAA AND HAD THE TRUCK TOWED TO THE CLOSEST DODGE DEALERSHIP WHICH IS IN NEWPORT. IT WAS 5 WEEKS BEFORE THEY EVEN LOOKED AT THE TRUCK AND THEN THE SERVICE MANAGER SAID IT WAS A MECHANICAL FAILURE LIKE NOTHING HE HAD EVER SEEN. IT SEEMS AS THOUGH THE DRIVE SHAFT FAILURE CAUSED A CHAIN REACTION OF EVENTS, IN A MATTER OF SECONDS THE FRONT DRIVE AXLES, THE TRANSFER CASE FOR THE 4 WHEEL DRIVE, THE MAIN DRIVE SHAFT, THE TRANSMISSION, AND POSSIBLY THE REAR END WERE DESTROYED. I FILED A COMPLAINT WITH CHRYSLER ON AUG 27TH AND THEY HAD AN INDEPENDENT INVESTIGATOR LOOK INTO THE MATTER. HIS FINDINGS STATED THAT WHEN THE TRANSMISSION FLEW

WE WERE MADE AWARE OF THE THREE (3) RECALLS AND POSSIBLE BUYBACK ON OUR 2011 DODGE RAM 3500 TRUCK BY "WORD OF MOUTH"! WE WERE NEVER CONTACTED ABOUT THE RECALLS OR THE CONSENT ORDER-----WE ACCIDENTALLY FOUND OUT! WE HAVE HAD SMOKE COMING FROM THE ENGINE COMPARTMENT TWICE, ONCE WHILE REFUELING AND ONCE WHILE THE TRUCK WAS IN MOTION. WE HAVE NOTICED A BAD AND DANGEROUS VIBRATION FROM THE STEERING! EVEN THOUGH WE CONTACTED FCA REGARDING THESE PROBLEMS, AND MY REQUEST FOR A COPY OF THE BUYBACK LETTER, I HAVE RECEIVED NOTHING EXCEPT COPIES OF THE THREE (3) RECALLS, WITH N49 BEING NOTED AS THE MOST DANGEROUS! FCA PUT ME IN TOUCH WITH THE FCA RESOLUTION CENTER, WHICH IS A 3RD PARTY VENDOR FOR FCA, AND THEY ARE GIVING ME THE "RUN A ROUND"! TWO DIFFERENT PEOPLE THERE HAVE GIVEN ME TWO DIFFERENT SETS OF "THINGS" THEY WILL NEED IN ORDER TO MAKE AN OFFER ON OUR AFFECTED TRUCK. I'M GOING TO HAVE TO RETAIN AN ATTORNEY TO GET ANY KIND OF BUYBACK ON OUR VEHICLE. IT IS MY BELIEF THAT FCA HAS NO INTENTION OF BUYING BACK THESE VEHICLES! I HAVE BEEN IN TOUCH WITH FCA SINCE JULY 28TH, TO NO AVAIL!

DRIVING ON HIGHWAY AT 55 MPH, TRUCK SHUTS OFF, DOES AND LOSE CONTROL. STARTS BACK UP BUT DOES IT AGAIN.

I CALLED THREE/3 DEALERS TO INQUIRE ABOUT HAVING MY VEHICLE RECALLS ATTENDED TO. I HAVE BEEN WAITING MONTHS AND MONTHS FOR THIS. JACK KEY DODGE (ALAMOGORDO, NM) PUT ME ON HOLD FOR 45 MINUTES AFTER I TOLD THE RECEPTION OF THE N49 RECALL. SIERRA BLANCA MOTORS (RUIDOSO, NM) SAID THE PARTS WERE ON BACK ORDER AND THE SERVICE MANAGER WOULD CALL ME IMMEDIATELY (MONDAY MORNING) AFTER CALLING DODGE....HE HAS NOT CALLED. ROSWELL DODGE (ROSWELL, NM) SAID ALL PARTS ON BACK ORDER AND I WOULD NOT BE SEEN UNTIL NOVEMBER. THIS PROGRAM IS A JOKE. I WILL NOT HAVE MY TRUCK REPAIRED DUE TO THE UNCARING, ABRASIVE, AND NONCHALANT ATTITUDE ABOUT A VERY SERIOUS MATTER. I DEMAND TO HAVE A BUYBACK, AS IS MY OPTION, AND I VIEW THIS AS ABSURD THAT WE MUST WAIT SO LONG FOR OUR MONEY IN THIS AGE OF INSTANT COMMUNICATION. ABSURD. I DO NOT BELIEVE DODGE CAN OR WILL FIX MY RECALLS COMPETENTLY. WHY DO YOU ALLOW FCA TO WAIT SO LONG ON THIS BUYBACK? WHY ARE THESE PARTS STILL NOT AVAILABLE? I EXPERIENCED THE "DODGE DEATH WOBBLE" AND THIS IS A VERY SERIOUS AND FRIGHTENING MATTER. FCA SIMPLY DOES NOT CARE. WHAT DO YOU THINK FCA OR THE INDEPENDENT APPRAISER IS GOING TO DO WITH THE EVALUATION OF THE VALUE OF MY TRUCK? PROBABLY THIS WILL BE A VERY BAD APPRAISAL AS WELL AND/OR THE MONEY FROM FCA WILL TAKE FOR EVER TO BE RECEIVED. I WANT MY MONEY NOW SO I CAN PURCHASE ANOTHER VEHICLE....NOT WAIT UNTIL OCTOBER 1, 2015 FOR THE DEALER TO SET AN APPRAISAL TIME. I CAN NOT BELIEVE HOW BAD THIS PROGRAM IS GOING FORWARD. ONCE