1996 Dodge Ram 3500

Routine

Owners filed 124 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › antilock/traction control/electronic limited slip. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip13
000
Power Train › Automatic Transmission7
020
Suspension › Front6
000
Service Brakes, Hydraulic › Foundation Components6
100
Tires5
100
Structure › Frame and Members5
000
Steering5
000
Power Train › Automatic Transmission › Cooling Unit and Lines5
010
Vehicle Speed Control4
010
Suspension4
100

1 safety recall

Part 573 reports
Exterior Lighting › Headlights › Switch99V024000
Filed Feb 5, 199979,366 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MODEL 3500 LIGHT DUTY TRUCKS ONLY. OPERATION OF THE HEADLAMPS OVER AN EXTENDED PERIOD OF TIME CAN RESULT IN HEADLAMP SWITCH FAILURE, CAUSING THE HEADLAMPS OR PARK LAMPS TO GO OUT.

Risk. IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE HEADLAMP SWITCH INCLUDING A RELAY IN THE PARK LAMP WIRING CIRCUIT.

What owners reported

Newest filings
Air Bags
Filed Jul 22, 2019200,000 milesTX

DASH IS ALL CRACKED UP ALLOWING SHARP PLASTIC PROJECTILES IN AND ABOUT THE CAB THAT CAN CUT YOU IN A WRECK SUN GETTING ON ELECTRICAL WIRES DESTROYING THEM AND NOW SHORTS AND SOMETIMES DONT WORK RIGHT

Tires
Filed Apr 2, 2018AZ

1996 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE TREAD SHREDS OFF CASING AND CAUSES SEVERE DAMAGE TO VEHICLE UNDERCARRIAGE. *SMD *TR

Unknown or Other
Filed Sep 7, 2017CA

"TAKATA RECALL" THE DASH ON MY TRUCK IS ALL CRACKED UP AND I TAKE VERY GOOD CARE OF MY TRUCK. IO CAME ACROSS AN ARTICLE ABOUT THE DODGE DASH'S I WENT RIGHT OUT SIDE AND PULLED MY DASH COVER BACK AND TOOK A LOOK AND TO MY SURPRISE MY DASH IS ALL CRACKED UP IN MANY PIECE'S . AND I HAVE HAD IT COVERED SINCE NEW...I DO FEEL THAT DODGE SHOULD BE HELD REASONABLE FOR THIS , LOOKS LIKE THEY USED CHEAP PLASTIC ON THESE, I CAN SEE IT NOW IF I WAS TO HAVE A WREAK PLASTICS PIECES FLYING ALL OVER THE PLACE.

Unknown or Other
Filed Jul 3, 2017110,987 milesAR

HEAT CAUSED THE DASH TO DRY OUT AND CRACK INTO LARGE JAGGED PIECES, THAT COULD HAVE FATAL CONSEQUENCES IF IN ANY TYPE OF ACCIDENT.

SuspensionCrash
Filed May 13, 201565,000 milesCA

DEATH WOBBLE. VIOLENT SHAKING OF THE TRUCK. SIMPLY GOOGLE "DEATH WOBBLE" AND DODGE TRUCK. HOPE YOU DO SOMETHING BEFORE SOMEONE DOES GET KILLED.

Structure
Filed Apr 26, 201580,000 milesFL

DASH FALLING APART DODGE DOES NOT HAVE REPLACEMENT/CANNOT FIND REPLACMENT. *TR

Steering
Filed Mar 5, 201398,090 milesCA

STEERING WOBBLES/SHAKES VIOLENTLY WHEN DRIVING. OFTEN INITIATED BY A MINOR IRREGULARITY IN ROAD PAVEMENT. REQUIRES COMING TO A FULL STOP TO ELIMINATE THE WOBBLE. RECURS OFTEN. DIFFICULT TO EXCEED 30MPH IN ORDER TO AVOID SHAKING. NO NOTICEABLY BAD OR BROKEN SUSPENSION PARTS. *TR

Electrical SystemFire
Filed Jan 8, 2013170,000 milesCA

TL* THE CONTACT OWNS A 1996 DODGE RAM 3500. THE CONTACT STATED THAT WHILE PARKED, A THERMAL EVENT STARTED IN THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT THE FIRE ORIGINATED IN THE INSTRUMENT PANEL ABOVE THE HEADLIGHT SWITCH. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 99V024000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE MANUFACTURER WAS CONTACTED AND STATED THAT AN INVESTIGATOR WILL INSPECT THE VEHICLE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Steering
Filed Dec 22, 201145,000 milesCA

TL* THE CONTACT OWNS A 1996 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIGOROUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC PERFORMED REPAIRS TO THE STEERING ASSEMBLY. THE CONTACT WAS UNAWARE OF THE EXACT REPAIRS PERFORMED. APPROXIMATELY TWO YEARS AFTER THE REPAIR, THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Steering
Filed May 8, 2011136,000 milesNV

1996 DODGE 3500 4X4 DUALLY HAS A FRONT END SHAKE AT ANY SPEED HAVE PUT NEW BALLJOINTS IN PUT A NEW TRACK BAR IN THAN PUT A DOUBLE FRONT STEERING STABILIZER ON AND THE TRUCK STILL SHAKES AFTER IT DOES IT ONCE AND YOU HAVE TO TRY AND GET OUT OF HIGHWAY TRAFFIC AND STOP IT WILL JUST RANDOMLY KEEP DOING IT BUMP OR NOT JUST A ROUGH ROAD. *TR

Tires
Filed Mar 28, 2011241,500 milesCO

ON MARCH 26TH 2011 WHILE TRAVELING WESTBOUND ON I 76 IN COLORADO OUR DRIVERSIDE FRONT TIRE BLEW OUT. THE TIRE WAS A TEMPRA TRAIL CUTTER RADIAL RT LT 255/85R16. AFTER A LOUD SHOTGUN TYPE NOISE, OUR VEHICLE WENT OUT OF CONTROL. WE REGAINED CONTROL AND BROUGHT THE VEHICLE TO THE SIDE OF THE INTERSTATE AND STOPPED. WE CONTACTED COOPER TIRE WHO MANUFACTURES THIS BRAND ON 03/29/2011 AND WE WERE TOLD THAT THIS TIRE WAS NOT CURRENTLY UNDER RECALL. *TR

Service Brakes, Hydraulic
Filed Sep 16, 201065,000 milesOH

BRAKE FAILURE, DUE TO BRAKE LINE TO REAR WHEELS RUSTED OUT IN FRAME CLIP BEHIND FUEL TANK. *TR

Tires
Filed Apr 26, 2010AL

TL*THE CONTACT OWNS A 1996 DODGE RAM 3500 EQUIPPED WITH GENERAL TIRE HIGHWAY SCOUT (NA) TIRES. THE CONTACT STATED THAT HE MADE SEVERAL ATTEMPTS TO LOCATE THE TIRE MANUFACTURER AND WAS UNSUCCESSFUL. THE TIRE SIZE WAS 215/85R16 AND THE DOT NUMBER ADOP1LD1204 WERE LISTED ON THE HIGHWAY SCOUT TIRES. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, WHEN BOTH REAR TIRES BLEW OUT AND THE TREAD SEPARATED. THE FAILURE CAUSED DAMAGE TO THE REAR FENDER. THE FAILURE OCCURRED TWICE; SIX TIRES BLEW OUT AND THE TREAD SEPARATED WITHIN THREE MONTHS. THERE WAS ONLY A QUARTER INCH OF TREAD DEPTH REMAINING ON THE TIRES. THE CONTACT CALLED THE TIRE MANUFACTURER BUT DISCOVERED THAT THEY WERE NO LONGER IN BUSINESS. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE ON THE TIRES WAS APPROXIMATELY 18,000.

Vehicle Speed Control
Filed Apr 2, 201022,010 milesAR

TL*THE CONTACT OWNS A 1996 DODGE RAM 3500. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALERSHIP FOR A THROTTLE CABLE REPAIR MARCH 2010 BUT THE DEALER ONLY REPLACED THE THROTTLE CABLE AND NO OTHER REQUIRED PARTS THAT WOULD KEEP THE CABLE FROM FAILING. AS A RESULT, THE CABLE BECAME LOOSE TWICE AFTER THE REPAIR WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP. THE DEALER REPLACED THE FAILED THROTTLE TWICE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AS THE DEALER WAS NOT ABLE TO CORRECT THE PROBLEM. THE MECHANIC AT THE REPAIR SHOP INFORMED HER THAT THE FAILURE WAS CAUSED BY THE THROTTLE ROD BALL, THE BALL STUD, THROTTLE CABLE STUD, THE THROTTLE ROD THREAD (LEFT AND RIGHT) AND THE THROTTLE RETURN SPRING. IN ADDITION TO THE THROTTLE FAILURE, CONTACT STATED THAT THE HEADLIGHT REPAIR PERFORMED JUNE 2009 DID NOT CORRECT THE PROBLEM; THE HEADLIGHT PLASTIC AND SWITCH MELTED EVEN AFTER THE REPAIR. SHE CALLED THE MANUFACTURER AND FILED A COMPLAINT; THE MANUFACTURER EXPLAINED THAT THE THROTTLE FAILURE WAS NOT DUE TO A MANUFACTURERS DEFECT BUT INSTEAD TO THE DEALERS POOR WORKMANSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 221,010. THE CURRENT MILEAGE WAS 221,061.

Exterior Lighting
Filed Mar 2, 2010140,000 milesTX

LOW BEAM HEADLIGHT FAILURE---CHECKED ON LINE FOUND RECALL # 819---WENT TO CHRYSLER DEALER---WAS ADVISED THAT THE RECALL HAD BEEN DONE ON THAT VIN# AND CHRYSLER HAD NO OBLIGATION---I PULLED THE HEADLIGHT SWITCH AND FOUND THAT IT WAS DAMAGED, THE CONNECTOR MELTED AND NO RELAY PACK SPECIFIED IN THE RECALL FIX-----IT WAS APPEARS THE RECALL WAS PENCIL WHIPPED AND THE REPAIR WAS NEVER MADE------HOW DO YOU INSURE THAT RECALLS ARE REALLY DONE AND HOW MANY MORE LIKE MINE ARE OUT THERE???????? *TR

Service Brakes, Hydraulic
Filed Jul 21, 2008103,753 milesOH

TL*THE CONTACT OWNS A 1996 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SLOWED DOWN AFTER SEVERAL ATTEMPTS. THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN ONTO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE WAS RELATED TO RUST IN THE BRAKE LINE SYSTEM. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE HAS NOT BEEN REPAIRED; HOWEVER,THE CONTACT WILL PERFORM THE REPAIR HIMSELF. THE FAILURE MILEAGE WAS 103,753 AND CURRENT MILEAGE WAS 104,000.

Exterior Lighting › Headlights › SwitchFire
Filed Feb 11, 2008201,135 milesMI

TL*THE CONTACT OWNS A 1996 DODGE RAM 3500. THE HEADLIGHTS FLICKERED ON AND OFF AND THE CONTACT NOTICED A BURNING SMELL. THE LIGHT SWITCH ALSO OVERHEATED. THE VEHICLE WAS PREVIOUSLY SERVICED AT 63,557 MILES FOR NHTSA CAMPAIGN ID NUMBER 99V024000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE MANUFACTURER WOULD NOT SERVICE THE VEHICLE AGAIN UNDER THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 201,135.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Aug 9, 2007211,000 milesMO

TL*THE CONTACT OWNS A 1996 DODGE 3500. THE CONTACT STATED THAT THE ABS ADAPTIVE BRAKE CONTROL UNIT (PART NUMBER 56029032AB) HAS BEEN DISCONTINUED BY THE MANUFACTURER. HE STATED THAT THE PART WAS NEEDED TO REPAIR HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 211,000.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and FittingsCrash
Filed Jul 25, 2007115,000 milesPA

BRAKE LINE FAILURE DUE TO CORROSION ALSO CORROSION OF TRANSMISSION AND FUEL LINES 1996 DODGE RAM 3500 PICKUP 4WD EXT CAB. *TR

Structure
Filed Jun 5, 200785,000 milesGA

I PURCHASED THIS TRUCK IN 2003 AND THE DASH WAS CRACKED. IT SHAKES AND RATTLES WHENEVER I HIT ANY BUMPS IN THE ROAD. DODGE WILL DO NOTHING BUT TRY TO SELL ME ANOTHER DASH AT A SKY HIGH RATE. I'M AFRAID THE DASH WILL COMPLETELY FALL APART WHILE MY WIFE OR I AM DRIVING DOWN THE ROAD. I AM NOW EXPERIENCING A VACUUM PROBLEM WITH SOME LINES UNDER THE DASH CAUSED BY THIS SINCE THE DASH MOVES SO MUCH. MY ABS LIGHT IS ON, MY CRUISE CONTROL DOESN'T WORK AND THE AIRCONDITIONING ONLY BLOWS OUT OF THE DEFROST VENT. *TR

20 of 124 complaints, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
2012366980Above average
2011225550Above average
2010150940Do not drive
2009105520Do not drive
200817311140Do not drive
200721014140Do not drive
20062571142Do not drive
2005196761Fatalities reported
2004214740Above average
2003286910Do not drive
200244100Routine
2001130130Routine
200058151Fatalities reported
1999104161Fatalities reported
19981051100Routine
19971251120Routine
1996 — this page1241100Routine
1995108160Routine
199470170Routine
199320000Routine
199210000Routine
19914000Routine

Compare every Ram 3500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 5, 1999. Source: NHTSA Office of Defects Investigation.