2001 Dodge Ram 3500

Routine

Owners filed 130 complaints about this vehicle with federal regulators, most often about the body and frame. It has been recalled 1 time.

Not among the Dodge Ram 3500 years to avoid. Which Dodge Ram 3500 years to avoid →

When it fails
020k40k60k90k120k200k
85,905 milesMedian miles at failure

78 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.

Most common 2001 Dodge Ram 3500 problems

27 of the 130 complaints (21%) are about the body and frame.

ComponentReportsCrashesFiresInjuries
Structure · body and frame20
000
Fuel System, Diesel · fuel system8
200
Steering7
100
Suspension › Front6
000
Power Train › Automatic Transmission · transmission6
000
Tires5
100
Structure › Body · body and frame5
000
Tires › Sidewall4
000
Service Brakes, Hydraulic · brakes4
000
Unknown or Other3
000

1 safety recall

Part 573 reports
Air Bags01V153000
Filed May 8, 2001216,100 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Risk. WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

All 1 campaign on file, newest first.

What owners reported

Newest filings
Steering
Filed Jul 4, 202030,000 milesNM

AT SPEEDS ABOVE 55 MPH AND AS SEMI TRUCKS PASS ME THIS ROADTREK 190 VERILITE DODGE RAM 3500 UNCONTROLABLY MOVE A FOOT TO 2 FEET TOWARD THE CENTER LINE OF THE ROAD WHICH I FEAR COULD CAUSE A HEAD ON COLLISION. I HAVE TRIED VARIOUS TIRE PRESSURES TO REMEDY THE PROBLEM WITHOUT SUCCESS. I BASICALLY LOOSE CONTROL OF THE STEERING. THE VEHICLE HAS ONLY 30,000 MILES AND EXCELLENT TREAD ON TIRES.

Unknown or Other
Filed May 24, 202076,000 milesVA

THE DASHBOARD HAS CRUMPLED UP AND CAVE IN THE PLASTIC HAS DETERIORATED ALSO RUST HAS DEVELOPED UNDER THE DOORS AN UNDERBODY

Power Train
Filed Jul 5, 2018155,000 milesAZ

MY TRUCK WAS IN PARK BUT STILL RUNNING. I GOT OUT TO SHUT THE GATE AND THE TRUCK STARTED TO ACCELERATE BACKWARDS, ROLLING THROUGH MY GATE, KNOCKING DOWN PART OF A NEIGHBOR'S FENCE, OVER TWO CEMENT PARKING STOPS AND INTO A TREE. WHEN I GOT TO THE TRUCK, IT WAS STILL RUNNING AND STILL IN PARK.

Air Bags
Filed Nov 23, 2017300,000 milesMT

MY DASHBOARD IS FALLING APART. THERE ARE PIECES OF PLASTIC EVERYWHERE INCLUDING RIGHT IN FRONT OF THE AIRBAG, WHICH WOULD QUITE LITERALLY TURN INTO FLYING DEATH PARTICLES IF THE AIRBAG EVER WENT OFF, COMPLETELY DEFEATING THE PURPOSE OF THE AIRBAG. THIS REALLY SHOULD BE A RECALL ISUE AS IT HAS QUITE A BIG IMPACT ON SAFETY OF THE AIRBAG SYSTEM WITH BRITTLE PLASTIC SHARDS FLYING EVERYWHERE. THIS DIDN'T HAPPEN ALL AT ONCE, IT'S HAPPENED OVER THE YEARS, AND I EVEN KEEP A DASH COVER ON IT SINCE THE DAY I GOT IT. THE PLASTIC IS JUST SIMPLY POOR QUALITY, IT'S NOT FROM SUN FADING, OR ANYTHING ELSE.

Structure › Body
Filed Jan 26, 201790,000 milesCA

PLASTIC DASH IS CRACKING AND LOOSE SHARP PIECES HAVE BEEN COMING OFF INTO THE CABIN

Tires
Filed Sep 2, 2015300,000 milesVA

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500 EQUIPPED WITH BF GOODRICH MUD TERRAIN T/A KM2 (NA) TIRES, SIZE: LT255/85R16. WHILE DRIVING APPROXIMATELY 55 MPH, AN ABNORMAL NOISE WAS HEARD NEAR THE REAR DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE SWAYED FROM SIDE TO SIDE; HOWEVER, THE CONTACT WAS ABLE TO AVOID A CRASH. THE CONTACT PULLED OVER AND DISCOVERED THAT THE REAR DRIVER SIDE TIRE WAS BLOWN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED FROM THE REAR DRIVER SIDE TIRE AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 300,000 AND THE TIRE FAILURE MILEAGE WAS 10,000. THE VIN AND DOT NUMBER WERE UNAVAILABLE.

Electrical System
Filed Aug 21, 201572,000 milesTX

THE DASH ON THIS TRUCK HAS CRACKED AND FALLEN IN, EXPOSING THE WIRING INSIDE THE DASH TO THE SUN. THE WIRING INSULATION IS NOT RATED FOR EXPOSURE TO DIRECT SUNLIGHT (UV EXPOSURE) AND IS DECOMPOSING, PUTTING THE TRUCK AT RISK OF A FIRE INITIATING INSIDE THE CAB AT HIGHWAY SPEEDS, DUE TO EXPOSED WIRING SHORTING TO GROUND. DODGE REFUSES TO REMEDY IT, DESPITE NUMEROUS ATTEMPTS TO RESOLVE THE ISSUE WITH THEM. IT IS MY UNDERSTANDING THAT THIS IS A WIDESPREAD ISSUE, YET THE NHTSB HAS NOT FORCED CHRYSLER/FIAT INTO A RECALL, CLAIMING THAT IT ISN'T A SAFETY ISSUE. DO YOU NEED TO SEE DEATH BEFORE YOU ACT?

Wheels
Filed Jul 30, 201575,000 milesTX

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 40 TO 45 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE RECURRED. THE MECHANIC DIAGNOSED THAT THE VEHICLE HAD THE "DEATH WOBBLE". THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 03/09/16*LJ *CN

Air Bags
Filed Dec 28, 2014TX

I TRY TO REPLACE THE HEATER CORE ON MY 2001 DODGE RAM 3500 .AND WHEN THE MECHANIC START TO REMOVE THE DASH BOARD THIS START TO FALLING IN PARTS .SO HE TRY TO PUT THOSE PARTS BACK UNTIL HE EXPLAIN ME WHAT HAPPEN .I TRY TO FIND AN AFTERMARKET DASH AND PEOPLE ON THE STORE LET ME KNOW .THEY BELIEVE IT'S A OPEN RECALL FOR THIS FAILURE DASH ON ALL MODELS ON RAM .SO I CALL TO NORTHWEST DODGE ON HOUSTON TEXAS AND THEY SAID THE RECALL WAS SEVERAL YEARS AGO ..FOR THAT REASON THEY CAN'T FIXED .AFTER A RESEARCH ON THE INTERNET I FIND THIS PLACE TO FILE A COMPLAINT.BECAUSE FOR ME IT'S DANGEROUS HAVE A DASHBOARD CRACKED WITH A SHARP PIECES .MY DASH COVER FALLS IN AROUND 20 PCS .AND THE BASE OF THE WHOLE DASH IN SEVERAL CRACKED PIECES ..AND CAN'T REPLACE MY HEATER CORE ..UNTIL I HAVE THE DASHBOARD. *TR

Tires
Filed Sep 17, 2014118,700 milesNM

DRIVING 55MPH, BFG CMM TA TIRE SEPARATION AT TREAD BELT EDGE. STILL HAVE TIRE. *TR

Engine
Filed Jun 19, 201487,000 milesMS

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED TO THE POINT THAT THE PLASTIC WAS WARPED AND CAVED INTO THE ELECTRICAL WIRING AND COMPONENTS INTERMITTENTLY, CAUSING THE INSTRUMENT PANEL TO FAIL SPORADICALLY. THE HEADLIGHTS WERE ALSO LOW AND THE CONTACT HAD ATTEMPT TO USE THE DIMMER TO NO AVAIL. ALSO, THE SERVICE ENGINE AND AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE OXYGEN SENSOR WAS DEFECTIVE AND THAT THE DASHBOARD COULD BE REPLACED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000

Structure
Filed Nov 8, 2013151,000 milesPA

2001 DODGE RAM 3500 DASHBOARD FAILURE!! DASH STARTED GETTING LARGE CRACKS IN IT SEVERAL YEARS AGO, NOW I REMOVED IT TO REPLACE THE HEATER CORE AND THE DASH FELL APART INTO, LITERALLY 22 PIECES. AFTER TRYING TO FIND ONE I GO TO REALIZE THIS IS A COMMON AND MAJOR SAFETY PROBLEM FOR THIS YEAR AND AFTER PHONE CALLS TO THE DODGE DEALER AND TO DODGE THEMSELVES THEY DO NOT CARE NOR DO THEY WANT TO HELP AND GOOD LUCK AFFORDING A NEW ONE. ONLY THING I CAN FIND THAT IS REASONABLY PRICED IS A DASH `COVER` BUT I DO NOT EVEN HAVE ENOUGH LARGE PIECES OF DASH TO REINSTALL TO EVEN COVER IT. *TR

Fuel/Propulsion System
Filed Oct 24, 2012125,000 milesTN

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE FUEL INJECTOR PUMP FAILED TWICE WITHIN A YEAR AND A HALF. THE FIRST TIME THE FAILURE OCCURRED, THE CONTACT WAS TOLD THAT IT WAS BECAUSE THE FUEL PUMP HAD FAILED. THE CONTACT WAS ADVISED TO ADD FUEL PRESSURE GAUGES BECAUSE IT WOULD HELP THE INJECTOR PUMP NOT TO FAIL IF THE FUEL PUMP FAILED A SECOND TIME. THE CONTACT STATED THAT THE REMEDY DID KEEP THE FUEL PUMP FROM FAILING HOWEVER, THE FUEL INJECTOR PUMP FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS TOLD THAT THE FAILURE WAS COMMON FOR HER PARTICULAR VEHICLE. THE DEALER REROUTED THE FUEL PUMP IN ORDER TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE AND FAILURE MILEAGES WERE 125,000.

Tires
Filed Oct 1, 2012125,000 milesIL

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500 EQUIPPED WITH MICHELIN XCX TIRES, SIZE: 235/85R16. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REPAIRED, IT WAS FOUND THAT THE BELTS ON THE PASSENGER'S SIDE FRONT TIRE HAD FAILED. THE MECHANIC STATED THAT THE FAILURE WAS DUE TO A MISALIGNMENT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.

Structure
Filed Aug 29, 201260,000 milesCA

APPROXIMATE INCIDENT DATE IS NOT ACCURATE. THE VEHICLE STARTED WITH TWO LENGTHWISE CRACKS YEARS AGO FROM WINDSHIELD TOWARDS DRIVER AND PASSENGER. WITHIN THE PAST TWO MONTHS THE ONCE RIGID-PLIABLE DASH UNIT HAS CRACKED INTO BRITTLE PIECES WITH SOME FALLING INTO DASH INTERIOR. SOME PIECES ARE JAGGED AND POINTED. *TR

Power Train
Filed Aug 23, 2012150,000 milesAL

TL* THE CONTACT OWNS A 2001 DODGE 3500. THE CONTACT STATED THAT HE NOTICED SMOKE EMITTING FROM THE TAIL PIPE AS THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT HAD TO WAIT FOR THE SMOKE TO CEASE BEFORE THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE DIAGNOSIS WHO STATED THAT THEY NEEDED TO REPLACE THE FUEL FILTER. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 150,000.

Fuel/Propulsion System
Filed Aug 23, 2012150,000 milesAL

TL* THE CONTACT OWNS A 2001 DODGE 3500. THE CONTACT STATED THAT THE VEHICLE SURGED FROM A COLD START. ONCE THE VEHICLE WAS WARMED, THE CONTACT EXPERIENCED A LOSS OF POWER AND WILL THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO ADVISED THAT THE FUEL INJECTOR PUMP AND THE FUEL INJECTOR NEEDED TO BE REPLACED. THE FAILURE AND THE CURRENT MILEAGES WERE 150,000.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jun 14, 201250,126 milesMI

PULLED INTO FUELING STATION, STOPPING AT PUMP, PEDAL WENT TO FLOOR BOARD. CHECKED BRAKE RESERVOIR IT WAS EMPTY, ADDED 1 PINT OF BRAKE FLUID. NO SIGNS OF LEAK. FOUND SIGNS OF FLUID ON FRAME DRIVER SIDE BEHIND FUEL TANK, PULLED TANK TO FIND A VERY RUSTED BRAKE LINE AND A HOLE IN BRAKE LINE. CHECKED OTHER BRAKE LINES, ALL ARE BADLY RUSTED. THE GAS LINES RUNNING NEXT TO THE BRAKE LINE ARE NOT RUSTED AT ALL. TRUCK PARKED IN BARN ALL THE TIME, VERY SELDOM DRIVEN IN WINTER.

Structure › Body
Filed May 21, 201299,000 milesNM

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500.THE CONTACT STATED THAT THE DASHBOARD HAD SLOWLY DISINTEGRATED OVER THE LAST TWO YEARS. THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT NO REPAIR WAS PERFOEMED AND THE CONTACT WAS ADVISED TO KEEP THE DASHBOARD COVERED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 182,000. THE VIN WAS UNAVAILABLE.

Structure › Body
Filed May 11, 2012151,046 milesTX

THE DASH IN MY TRUCK IS FALLING APART, THERE IS A LARGE HOLE IN MY DASH THAT IS A HUGE DISTRACTION WHILE I'M DRIVING, THE REST OF MY DASH IS GOING TO FALL APART AT ANY TIME NOW. I HAVE CONTACTED DODGE ABOUT THIS, THEY WILL NOT REPAIR IT, I BELIEVE IT IS A MANUFACTURER DEFECT. AND THUS SHOULD BE REPAIRED BY THE MANUFACTURER. I DO NOT KNOW OF ANY OTHER MANUFACTURER THAT HAS THIS KIND OF PROBLEM. *TR

Structure › Frame and Members › Underbody Shields
Filed May 7, 2012136,000 milesFL

PIECES OF DASH FELL DOWN UNDER DASH AND CAUSED THE AIR BAG TO TRIGGER. PUT IN A NEW PASSENGER AIR BAG AND DASH AND 4 YEARS LATTER ALL CRACKED UP AND A PIECE HAS CAUSED A COOLANT LEAK IN HEATER CORE UNDER THE DASH. THIS IS A MAJOR PROBLEM. I HAVE A FRIEND THAT THE DASH PIECES CUT WIRES AND SET IT ON FIRE. *TR

Structure
Filed Nov 15, 2011100,000 milesMO

THE ENTIRE DASH PANEL STARTED FALLING APART IN 2006 ON MY 2001 DODGE RAM. PARTS STARTED FALLING DOWN INSIDE THE INSTRUMENT PANEL AND THE DASH ASSEMBLY AROUND THE PASSENGER AIRBAG IS FALLING IN. *TR

Structure › Body
Filed Sep 4, 201140,100 milesSC

THE DASH IS FALLING APART. IT HAS LARGE CRACKS IN IT AND PIECES FALLING OUT.

TiresCrash
Filed Jul 26, 2011NH

2001 DODGE RAM 3500. UNIT #1 WAS WESTBOUND ON THE OHIO TURNPIKE IN THE DRIVING LANE. UNIT #2 WAS EASTBOUND ON THE OHIO TURNPIKE IN THE DRIVING LANE. UNIT #1 HAD A RIGHT REAR OUTSIDE TIRE BLOWOUT, WHICH CAUSED THE OTHER DUAL TIRE TO BREAK OFF. THE TIRES CROSSED THE MEDIAN AND STRUCK UNIT #2 IN LEFT FRONT CAUSING DAMAGE. *LN (OHIO TRAFFIC CRASH REPORT # 10-0251-89)*JB

Tires
Filed Apr 29, 201155,000 milesFL

TL*THE CONTACT OWNS A 2001 DODGE RAM 3500 WITH FUTURA ADVENTURER HT P245 75 R16 TIRES. THE CONTACT STATED THE REAR PASSENGER TIRE BLEW OUT WHILE IT WAS IN THE DRIVEWAY. THE CONTACT STATED THAT BEFORE THEY REPLACED THE TIRE, THEY HAD TO REPLACE THE SAME MODEL TIRES BECAUSE THE TREAD BELT SPLIT OFF AND BOTH REAR TIRES BLEW OUT. THE CONTACT WAS CONCERNED ABOUT THE SAFETY ISSUE BECAUSE OF THE LOW MILEAGE ON THE TIRES. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 85,000.

Air Bags › FrontalCrash
Filed Feb 9, 2011217,000 milesTX

FRIDAY FEB. 4, 2011 MY SON WAS IN A ACCIDENT IN HIS 2001 DODGE TRUCK HIS AIRBAG DIDN'T DEPLOY. *TR

Structure
Filed Nov 10, 201060,000 milesGA

DASH CRACKING. *TR

Suspension › Front
Filed Nov 9, 201039,000 milesFL

2001 DODGE RAM 3500 2 WHEEL DRIVE. FRONT END "DEATH WOBBLE". HAPPENS OVER 40 MPH WHEN YOU HIT A LARGE BUMP. WON'T STOP TILL YOU SLOW DOWN. HAVE HAD SINCE NEW AND STARTED TO FAIL AFTER 36,000 MILE WARRANTY EXPIRED. HAVE CHANGED BALL JOINTS AND IDLER ARM AND HAS BEEN TO SEVERAL FRONT END SHOPS SAYING NOTHINGS WRONG. CURRENTLY THE TRUCK HAS 67,000 MILES ON IT. *TR

Service Brakes, Hydraulic
Filed Sep 16, 201076,000 milesPA

TL*THE CONTACT OWNS A 2001 DODGE 3500. THE CONTACT STATED THAT EVERY BRAKE LINE WAS REPLACED IN THE LAST TWO WEEKS. THE MECHANIC STATED THAT THE LINES HAD TO BE REPLACED BECAUSE OF FAULTY METAL USED FOR THE BRAKE LINES. THERE WAS NO RUST OR CORROSION ON THE LINES INSTEAD THEY WERE JUST BRITTLE AND BROKEN. THE REAR BRAKE LINES WERE REPLACED FIRST AND THEN THE LOWER AND UPPER BRAKE LINES IN THE FRONT. THE FAILURE MILEAGE WAS 76000 AND THE CURRENT MILEAGE WAS 79000. UPDATED 1/12/11*LJ THE MASTER CYLINDER HAD TO BE REPLACED AS WELL. UPDATED 03/02/11

Structure
Filed Aug 30, 2010101,000 milesNC

DASHBOARD CRACKING AROUND AIRBAG AND HAS SHARP SPLINTERS AND HOLES CAUSING ELECTRICAL PROBLEMS. *TR

Structure
Filed Jul 18, 201050,000 milesTN

DASH BOARD CRACKED UP AND BROKE IN TO SHARP PIECES VERY DANGEROUS COULD CUT OR STAB A PERSON. " A KNOWN PROBLEM". *TR

Structure
Filed Jun 4, 201095,670 milesCA

2001 DODGE 3500 PICKUP, BOUGHT USED 2 YEARS AGO WITH ONE SMALL CRACK IN THE DASH COVER. NOW THE COVER HAS DISINTEGRATED OVER THE STEERING WHEEL LEAVING A LARGE HOLE IN THE COVER. THERE HAS BEEN NO ACCIDENT YET BUT THERE IS THE POTENTIAL IF LEFT AS IT IS FOR DAMAGE TO WIRING/COMPONENTS BEHIND THE DASH THAT WERE NOT MEANT TO BE EXPOSED. AN INTERNET SEARCH REVEALS MANY OTHERS WITH THE SAME COMPLAINT. *TR

Service Brakes, Hydraulic › Power Assist › Hydraulic
Filed May 7, 2010MT

2001 DODGE RAM 3500 DIESEL. CONSUMER STATES PROBLEMS WITH BRAKES *TGW THE CONSUMER NOTICED THAT EACH TIME HE TRIED TO MOVE THE STEERING WHEEL, THE BRAKE PEDAL WOULD FLUCTUATE AND THEN LOCK UP. AFTER SEVERAL MINUTES, THE CONSUMER WAS ABLE TO GET THE TRUCK OFF THE HIGHWAY, BUT THE BRAKES WERE STILL LOCKED. THE POWER BRAKE BOOSTER HAD TO BE REPLACED. *JB

Wheels › Lugs/Nuts/Bolts/Studs1 injured
Filed Mar 22, 2010OH

2001 DODGE RAM 3500, VEHICLE LOST ONE TIRE WHILE DRIVING. *BF THE WHEEL SEPARATED AND CONTINUED ROLLING INTO THE PATH OF ANOTHER VEHICLE. OHIO CRASH REPORT 10-0712-90 UPDATED 06/15/10 *BF THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 09/02/10*JB

Fuel System, DieselCrash
Filed Mar 5, 201022,000 milesFL

FUEL GAUGE READS HALF FULL AND IT IS EMPTY. I HAVE PUT IN 6 FUEL SENDING UNITS AND IT WILL LAST 6 TO 9 MONTHS AND THE GAUGE WILL SLOWLY START TO SHOW FUEL IN TANK AND IT IS EMPTY. THIS IS A VERY COMMON PROBLEM WITH ALL DIESELS. LAST TIME I WAS RAN OUT OF FUEL IN THE FAST LANE OF I-75 IN FLORIDA. CARS WOUND UP IN THE MEDIAN AND SHOULDER CAUSE MY TRUCK WAS DEAD IN THE FAST LANE. GAUGE READ A LITTLE OVER HALF A TANK OF FUEL. THIS IS GOING TO GET SOMEONE KILLED. *TR

Structure
Filed Mar 4, 201041,000 milesCA

2001 DODGE RAM 3500 DASH CRACKING AROUND PASSENGER AIRBAG. SEEMS TO BE A WIDESPREAD PROBLEM WITH DODGES. *TR

Service Brakes, Hydraulic
Filed Mar 1, 201095,000 milesCA

BRAKE FAILURE OCCURRED WHILE TRYING TO STOP AT A INTERSECTION NO ACCIDENT OCCURRED BUT USE OF EMERGENCY BRAKE WAS NEEDED. WHEELWORKS FOUND THE PROBLEM TO BE A LEAKING HYDRAULIC BRAKE LINE WHICH NEEDED TO BE REPLACED. COST ABOUT 250 DOLLARS. *TR

Electrical System
Filed Feb 26, 2010WA

2001 DODGE RAM 3500 CUMMINGS ENGINE (AUTO TRANS) ON STEERING/BRAKE HYDRAULIC ASSIST SYSTEM*CW THE CONSUMER STATED ON 5 OCCASIONS WHEN HE WENT TO START THE VEHICLE, HE DISCOVERED A COMPLETE LOSS OF HYDRAULIC POWER, BUT THE ENGINE CONTINUED TO RUN. THE LOSS DISABLE BOTH THE STEERING AND BRAKING. THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE, HOWEVER, THE CONSUMER WAS CHARGED 245 FOR REPLACING THE BRAKE FLUID. THE CONSUMER WAS UNABLE TO CONVINCE THE DEALER TO REPLACE THE POWER STEERING PUMP OR ANY OTHER COMPONENT IN THE HYDRAULIC POWER SYSTEM. THE FAILURE SUBSEQUENTLY REPEATED ON TWO MORE OCCASIONS. *JB

Structure
Filed Feb 9, 2010FL

I HAVE A 2001 DODGE 3500 LARAMIE SLT. THE DASH IS BROKE ALL TO PIECES. I HAVE RESEARCHED AND THIS IS A PROBLEM WITH ALOT OF DODGE VEHICLES IN CERTAIN YEARS. I AM A 49 YEAR OLD BLIND IN ONE EYE MALE. I HAVE TO WEAR GLASSES AS PIECES OF THE DASH BREAKS OFF AND FLIES IN THE AIR IN MY TRUCK. I WOULD LIKE TO KEEP MY OTHER EYE IN WORKING ORDER AS I AM DISABLED AND CAN NOT AFFORD TO FIX THE DASH OR PURCHASE ANOTHER VEHICLE. IT CAUSES MY WINDOWS TO FOG AND I CAN NOT GET THEM UNFOGGED AS TO DRIVE IN THE COLD. I CAN NOT SEE OUT THE WINDOWS AT NIGHT ESPECIALLY WITH ON COMING HEAD LIGHTS. THIS IS A SAFETY HAZARD TO ME AS WELL AS OTHER DRIVERS. THIS IS A MATTER THAT YOU SHOULD REALLY ADDRESS. IT IS TIME THAT YOU MAKE A STAND FOR THE MILLIONS OF PEOPLE WHO HAVE THIS PROBLEM AND MAKE DODGE STAND BEHIND THEIR PRODUCT. YOU SAY YOU WILL NOT DO A RECALL BECAUSE IT IS NOT A SAFETY HAZARD WELL I AM HERE TO TELL YOU TO TAKE ANOTHER LOOK AT THIS SITUATION. THANK YOU FOR YOUR INPUT AND HELP WITH THIS MATTER NOT ONLY FOR MYSELF BUT, THE REST OF AMERICA THAT LIVES WITH THIS PROBLEM. LOOK AROUND AND READ THE MILLIONS OF COMPLAINTS WHERE THIS IS CONCERNED. *TR

Structure
Filed Jan 26, 2010243,000 milesCO

THE DASHBOARD CRACKS AND FALLS APART LEAVING SHARP AREAS THAT CAN CUT OPEN SOMEONE'S FOREHEAD IN A CRASH. *TR

Structure › Frame and Members
Filed Jul 23, 2009206,070 milesCA

I HAVE A 2001 3500 DODGE RAM TRUCK, ABOUT A MONTH AGO I TOOK MY TRUCK IN TO THE FRONT ALIGNED AND THEY FOUND THAT THE FRAME WHERE THE STEERING BOX IS THE FRAME HAS CRACKED IN IT ON BOTH SIDE OF THE FRAME, CAUSING THE STEERING BOX TO HAVE PLAY IT. THEY SAID THEY COULD NOT REALIGNED THE FRONT END, THAT THE FRAME NEEDS TO BE WELDED AND IT WAS GOING TO COST ME 2,500.00 . SO I PARK THE TRUCK BECAUSE IT IS UNSAFE TO DRIVE. THE OTHER DAY I WENT TO MOVE THE TRUCK AND THE STEERING BOX FELL OFF THE FRAME, AND THE CRACK IN THE FRAME ON THE TRUCK GOT BIGGER. I HAVE TO STRAP THE STEERING BOX TO THE FRAME TO GET IT MOVED WE I CALLED DODGE ABOUT IF THERE WAS ANY RECALLS ON THE FRAME THEY SAID NO, THEY ASK ME HOW MANY MILES WERE ON THE TRUCK AND I SAID WHAT DOES THAT HAVE ANY THING DO WITH IT. AT THIS POINT THE TRUCK IS UNSAFE TO DRIVE AND I 'M STILL PAYING THE LOAD ON IT. I NEED SOME HELP ON WHAT TO DO AT THIS POINT. I FEEL DODGE SHOULD REPAIR IT, SINCE ON THE NEWER TRUCK THEY REINFORCED THE FRAME WHERE THE STEERING BOX IS ON THE FRAME. IF I CONTINUE TO DRIVE THE TRUCK AND THE FRAME CRACKS IN HALF IT WILL CAUSE ME TO CRASH, I'LL LOOSE MY STEERING. I NEED HELP *TR

Air Bags › Frontal
Filed Mar 13, 2009130,000 milesTX

2001 DODGE RAM 3500, DASH BOARD HAS COMPLETELY CRACKED APART WITH LARGE SECTION CRACKED OUT. IT BEGAN WITH A CRACK EXTENDING FROM THE DEFROSTER VENT AND ENCOMPASSED THE WHOLE DASH IN A MATTER OF WEEKS. DODGE HAS REFUSED TO ACKNOWLEDGED THE PROBLEM EVEN THOUGH IT IS WIDE SPREAD. THIS IS A SAFETY ISSUE PARTICULARLY IF AN AIR BAG DEPLOYMENT HAPPENED THE SHARDS FROM THIS DASH ARE LIKE A RAZOR. *TR

Structure
Filed Feb 24, 2009131,500 milesTX

ENTIRE RIGHT SIDE OF THE DASH HAS CRACKED AND BROKEN AWAY EXPOSING THE AIRBAG AND OTHER WIRING TO SUN LIGHT. I AM CONCERNED THAT THE AIR BAG WILL DETERIOTE OR MALFUNCTION. CAN NOT PLACE ANY THING ON THE DASK, IT FALLS THRU THE DASH AND IS LOST FOREVER.*TR

Fuel System, Diesel
Filed Dec 18, 200840,000 milesAZ

FUEL PUMP FAILS AND GIVES NO WARRING, BURNS UP THE FUEL INJECTION PUMP FROM NON LUBRICATION. DODGE KNOWS THIS AND IS NOT TELLING THE AMERICAN PEOPLE AND YOU CAN NOT BUY THIS FUEL PUMP ANYMORE. THE FIX IS COSTLY AND NOW YOU PUT THE PUMP IN THE GAS TANK. THIS IS NOT FAIR. PLEASE HELP!!!!!! *TR

Structure
Filed Nov 29, 2008100,000 milesGA

I HAVE AN 2001 DODGE RAM 3500. THE DASH IS BROKEN IN MANY PLACES AND FALLING INTO THE DASH COMPARTMENT. I AM WORRIED THAT THIS MAY CAUSE PROBLEMS WITH WIRING OR AIRBAG COMPONENTS IF NOT FIXED. THERE IS NO REASON DODGE SHOULD NOT HAVE ISSUED A RECALL FOR THIS PROBLEM. IT SEAMS TO BE A VERY COMMON PROBLEMS WITH DODGE TRUCKS. *TR

Structure
Filed Aug 15, 2008120,000 milesMD

I HAVE A 2001 DODGE 3500 AND A 2002 DODGE 1500 BOTH OF THEM HAVE EXTREMELY BAD CRACKS IN THE DASH. THE 3500'S DASH IS THE WORST OF THE TWO IT IS STARTING TO CAVE IN MY FUEL LEVEL GAUGE AND A/C DOESN'T WORK BECAUSE OF THE PRESSURE ON THE CONNECTORS. IT CONTINUES TO GET WORST AND DODGE SHOULD BE HELD ACCOUNTABLE FOR THIS. *TR

Structure
Filed Jul 26, 2008TX

2001 DODGE RAM 3500 DASH FELL APART WHEN I TURNED ON THE DEFROSTER SHARP DEBRI FLEW INTO MY EYE. ALSO SMALL UTS ON FACE AND NECK FROM THE FLYING SHRAPNEL. DODGE SAYS ITS NOT A SAFETY ISSUE. I BEG TO DIFFER. *TR

Structure
Filed Jul 6, 2008176,000 milesAL

DASH ON MY DODGE 3500 CAVED IN AND HAS SEVERAL MORE LARGE CRACKS THAT ARE LIKELY TO FOLLOW SUIT WITH THE SAME FAILURE. DASH PIECES CONTINUE TO FALL IN THE STRUCTURAL PART OF THE DASH AND SEVERAL CRACKS ARE FINDING THEIR WAY TO MY PASS. SIDE AIRBAG. *TR

Structure
Filed Jun 19, 2008101,200 milesOH

MY DASH BOARD IS IN PIECES I HAVE CALLED DODGE AND WAS TOLD SORRY ABOUT YOUR LUCK AND THEY HAVE NO ONE ELSE WITH THIS PROBLEM HOGWASH ITS SO BRITTLE IF YOU TOUCH IT WILL CRUMBLE NO SATISFACTION HAS BEEN GIVEN AT ALL THIS COULD CAUSE A FIRE I CAN SEE ALL OF THE WIRES ITS VERY SCARY. *TR

Structure
Filed Nov 12, 2007FL

THE DASHBOARD OF OUR 2001 DODGE RAM 3500 DUMP TRUCK HAS CAVED IN. *TR

Complaints 1-50 of 130, newest first, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
2012366980Above average
2011225550Above average
2010150940Do not drive
2009105520Do not drive
200817311140Do not drive
200721014140Do not drive
20062581142Do not drive
2005196761Fatalities reported
2004214740Above average
2003286910Do not drive
200244100Routine
2001 — this page130130Routine
200058151Fatalities reported
1999104161Fatalities reported
19981051100Routine
19971251120Routine
19961241100Routine
1995108160Routine
199470170Routine
199320000Routine
199210000Routine
19914000Routine

Compare every Ram 3500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 8, 2001. Source: NHTSA Office of Defects Investigation.