Owners filed 130 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 1 time.
When it fails
08590585,905 milesMedian miles at failure
78 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure
20
0
0
0
Fuel System, Diesel
8
2
0
0
Steering
7
1
0
0
Suspension › Front
6
0
0
0
Power Train › Automatic Transmission
6
0
0
0
Tires
5
1
0
0
Structure › Body
5
0
0
0
Tires › Sidewall
4
0
0
0
Service Brakes, Hydraulic
4
0
0
0
Unknown or Other
3
0
0
0
1 safety recall
Part 573 reports
Air Bags01V153000
Filed May 8, 2001216,100 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Risk. WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
What owners reported
Newest filings
Steering
Filed Jul 4, 202030,000 milesNM
AT SPEEDS ABOVE 55 MPH AND AS SEMI TRUCKS PASS ME THIS ROADTREK 190 VERILITE DODGE RAM 3500 UNCONTROLABLY MOVE A FOOT TO 2 FEET TOWARD THE CENTER LINE OF THE ROAD WHICH I FEAR COULD CAUSE A HEAD ON COLLISION. I HAVE TRIED VARIOUS TIRE PRESSURES TO REMEDY THE PROBLEM WITHOUT SUCCESS. I BASICALLY LOOSE CONTROL OF THE STEERING. THE VEHICLE HAS ONLY 30,000 MILES AND EXCELLENT TREAD ON TIRES.
Unknown or Other
Filed May 24, 202076,000 milesVA
THE DASHBOARD HAS CRUMPLED UP AND CAVE IN THE PLASTIC HAS DETERIORATED ALSO RUST HAS DEVELOPED UNDER THE DOORS AN UNDERBODY
Power Train
Filed Jul 5, 2018155,000 milesAZ
MY TRUCK WAS IN PARK BUT STILL RUNNING. I GOT OUT TO SHUT THE GATE AND THE TRUCK STARTED TO ACCELERATE BACKWARDS, ROLLING THROUGH MY GATE, KNOCKING DOWN PART OF A NEIGHBOR'S FENCE, OVER TWO CEMENT PARKING STOPS AND INTO A TREE. WHEN I GOT TO THE TRUCK, IT WAS STILL RUNNING AND STILL IN PARK.
Air Bags
Filed Nov 23, 2017300,000 milesMT
MY DASHBOARD IS FALLING APART. THERE ARE PIECES OF PLASTIC EVERYWHERE INCLUDING RIGHT IN FRONT OF THE AIRBAG, WHICH WOULD QUITE LITERALLY TURN INTO FLYING DEATH PARTICLES IF THE AIRBAG EVER WENT OFF, COMPLETELY DEFEATING THE PURPOSE OF THE AIRBAG. THIS REALLY SHOULD BE A RECALL ISUE AS IT HAS QUITE A BIG IMPACT ON SAFETY OF THE AIRBAG SYSTEM WITH BRITTLE PLASTIC SHARDS FLYING EVERYWHERE. THIS DIDN'T HAPPEN ALL AT ONCE, IT'S HAPPENED OVER THE YEARS, AND I EVEN KEEP A DASH COVER ON IT SINCE THE DAY I GOT IT. THE PLASTIC IS JUST SIMPLY POOR QUALITY, IT'S NOT FROM SUN FADING, OR ANYTHING ELSE.
Structure › Body
Filed Jan 26, 201790,000 milesCA
PLASTIC DASH IS CRACKING AND LOOSE SHARP PIECES HAVE BEEN COMING OFF INTO THE CABIN
Tires
Filed Sep 2, 2015300,000 milesVA
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500 EQUIPPED WITH BF GOODRICH MUD TERRAIN T/A KM2 (NA) TIRES, SIZE: LT255/85R16. WHILE DRIVING APPROXIMATELY 55 MPH, AN ABNORMAL NOISE WAS HEARD NEAR THE REAR DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE SWAYED FROM SIDE TO SIDE; HOWEVER, THE CONTACT WAS ABLE TO AVOID A CRASH. THE CONTACT PULLED OVER AND DISCOVERED THAT THE REAR DRIVER SIDE TIRE WAS BLOWN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED FROM THE REAR DRIVER SIDE TIRE AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 300,000 AND THE TIRE FAILURE MILEAGE WAS 10,000. THE VIN AND DOT NUMBER WERE UNAVAILABLE.
Electrical System
Filed Aug 21, 201572,000 milesTX
THE DASH ON THIS TRUCK HAS CRACKED AND FALLEN IN, EXPOSING THE WIRING INSIDE THE DASH TO THE SUN. THE WIRING INSULATION IS NOT RATED FOR EXPOSURE TO DIRECT SUNLIGHT (UV EXPOSURE) AND IS DECOMPOSING, PUTTING THE TRUCK AT RISK OF A FIRE INITIATING INSIDE THE CAB AT HIGHWAY SPEEDS, DUE TO EXPOSED WIRING SHORTING TO GROUND. DODGE REFUSES TO REMEDY IT, DESPITE NUMEROUS ATTEMPTS TO RESOLVE THE ISSUE WITH THEM. IT IS MY UNDERSTANDING THAT THIS IS A WIDESPREAD ISSUE, YET THE NHTSB HAS NOT FORCED CHRYSLER/FIAT INTO A RECALL, CLAIMING THAT IT ISN'T A SAFETY ISSUE. DO YOU NEED TO SEE DEATH BEFORE YOU ACT?
Wheels
Filed Jul 30, 201575,000 milesTX
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 40 TO 45 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE RECURRED. THE MECHANIC DIAGNOSED THAT THE VEHICLE HAD THE "DEATH WOBBLE". THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 03/09/16*LJ *CN
Air Bags
Filed Dec 28, 2014TX
I TRY TO REPLACE THE HEATER CORE ON MY 2001 DODGE RAM 3500 .AND WHEN THE MECHANIC START TO REMOVE THE DASH BOARD THIS START TO FALLING IN PARTS .SO HE TRY TO PUT THOSE PARTS BACK UNTIL HE EXPLAIN ME WHAT HAPPEN .I TRY TO FIND AN AFTERMARKET DASH AND PEOPLE ON THE STORE LET ME KNOW .THEY BELIEVE IT'S A OPEN RECALL FOR THIS FAILURE DASH ON ALL MODELS ON RAM .SO I CALL TO NORTHWEST DODGE ON HOUSTON TEXAS AND THEY SAID THE RECALL WAS SEVERAL YEARS AGO ..FOR THAT REASON THEY CAN'T FIXED .AFTER A RESEARCH ON THE INTERNET I FIND THIS PLACE TO FILE A COMPLAINT.BECAUSE FOR ME IT'S DANGEROUS HAVE A DASHBOARD CRACKED WITH A SHARP PIECES .MY DASH COVER FALLS IN AROUND 20 PCS .AND THE BASE OF THE WHOLE DASH IN SEVERAL CRACKED PIECES ..AND CAN'T REPLACE MY HEATER CORE ..UNTIL I HAVE THE DASHBOARD. *TR
Tires
Filed Sep 17, 2014118,700 milesNM
DRIVING 55MPH, BFG CMM TA TIRE SEPARATION AT TREAD BELT EDGE. STILL HAVE TIRE. *TR
Engine
Filed Jun 19, 201487,000 milesMS
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED TO THE POINT THAT THE PLASTIC WAS WARPED AND CAVED INTO THE ELECTRICAL WIRING AND COMPONENTS INTERMITTENTLY, CAUSING THE INSTRUMENT PANEL TO FAIL SPORADICALLY. THE HEADLIGHTS WERE ALSO LOW AND THE CONTACT HAD ATTEMPT TO USE THE DIMMER TO NO AVAIL. ALSO, THE SERVICE ENGINE AND AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE OXYGEN SENSOR WAS DEFECTIVE AND THAT THE DASHBOARD COULD BE REPLACED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000
Structure
Filed Nov 8, 2013151,000 milesPA
2001 DODGE RAM 3500 DASHBOARD FAILURE!! DASH STARTED GETTING LARGE CRACKS IN IT SEVERAL YEARS AGO, NOW I REMOVED IT TO REPLACE THE HEATER CORE AND THE DASH FELL APART INTO, LITERALLY 22 PIECES. AFTER TRYING TO FIND ONE I GO TO REALIZE THIS IS A COMMON AND MAJOR SAFETY PROBLEM FOR THIS YEAR AND AFTER PHONE CALLS TO THE DODGE DEALER AND TO DODGE THEMSELVES THEY DO NOT CARE NOR DO THEY WANT TO HELP AND GOOD LUCK AFFORDING A NEW ONE. ONLY THING I CAN FIND THAT IS REASONABLY PRICED IS A DASH `COVER` BUT I DO NOT EVEN HAVE ENOUGH LARGE PIECES OF DASH TO REINSTALL TO EVEN COVER IT. *TR
Fuel/Propulsion System
Filed Oct 24, 2012125,000 milesTN
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE FUEL INJECTOR PUMP FAILED TWICE WITHIN A YEAR AND A HALF. THE FIRST TIME THE FAILURE OCCURRED, THE CONTACT WAS TOLD THAT IT WAS BECAUSE THE FUEL PUMP HAD FAILED. THE CONTACT WAS ADVISED TO ADD FUEL PRESSURE GAUGES BECAUSE IT WOULD HELP THE INJECTOR PUMP NOT TO FAIL IF THE FUEL PUMP FAILED A SECOND TIME. THE CONTACT STATED THAT THE REMEDY DID KEEP THE FUEL PUMP FROM FAILING HOWEVER, THE FUEL INJECTOR PUMP FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS TOLD THAT THE FAILURE WAS COMMON FOR HER PARTICULAR VEHICLE. THE DEALER REROUTED THE FUEL PUMP IN ORDER TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE AND FAILURE MILEAGES WERE 125,000.
Tires
Filed Oct 1, 2012125,000 milesIL
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500 EQUIPPED WITH MICHELIN XCX TIRES, SIZE: 235/85R16. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REPAIRED, IT WAS FOUND THAT THE BELTS ON THE PASSENGER'S SIDE FRONT TIRE HAD FAILED. THE MECHANIC STATED THAT THE FAILURE WAS DUE TO A MISALIGNMENT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.
Structure
Filed Aug 29, 201260,000 milesCA
APPROXIMATE INCIDENT DATE IS NOT ACCURATE. THE VEHICLE STARTED WITH TWO LENGTHWISE CRACKS YEARS AGO FROM WINDSHIELD TOWARDS DRIVER AND PASSENGER. WITHIN THE PAST TWO MONTHS THE ONCE RIGID-PLIABLE DASH UNIT HAS CRACKED INTO BRITTLE PIECES WITH SOME FALLING INTO DASH INTERIOR. SOME PIECES ARE JAGGED AND POINTED. *TR
Power Train
Filed Aug 23, 2012150,000 milesAL
TL* THE CONTACT OWNS A 2001 DODGE 3500. THE CONTACT STATED THAT HE NOTICED SMOKE EMITTING FROM THE TAIL PIPE AS THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT HAD TO WAIT FOR THE SMOKE TO CEASE BEFORE THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE DIAGNOSIS WHO STATED THAT THEY NEEDED TO REPLACE THE FUEL FILTER. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 150,000.
Fuel/Propulsion System
Filed Aug 23, 2012150,000 milesAL
TL* THE CONTACT OWNS A 2001 DODGE 3500. THE CONTACT STATED THAT THE VEHICLE SURGED FROM A COLD START. ONCE THE VEHICLE WAS WARMED, THE CONTACT EXPERIENCED A LOSS OF POWER AND WILL THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO ADVISED THAT THE FUEL INJECTOR PUMP AND THE FUEL INJECTOR NEEDED TO BE REPLACED. THE FAILURE AND THE CURRENT MILEAGES WERE 150,000.
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jun 14, 201250,126 milesMI
PULLED INTO FUELING STATION, STOPPING AT PUMP, PEDAL WENT TO FLOOR BOARD. CHECKED BRAKE RESERVOIR IT WAS EMPTY, ADDED 1 PINT OF BRAKE FLUID. NO SIGNS OF LEAK. FOUND SIGNS OF FLUID ON FRAME DRIVER SIDE BEHIND FUEL TANK, PULLED TANK TO FIND A VERY RUSTED BRAKE LINE AND A HOLE IN BRAKE LINE. CHECKED OTHER BRAKE LINES, ALL ARE BADLY RUSTED. THE GAS LINES RUNNING NEXT TO THE BRAKE LINE ARE NOT RUSTED AT ALL. TRUCK PARKED IN BARN ALL THE TIME, VERY SELDOM DRIVEN IN WINTER.
Structure › Body
Filed May 21, 201299,000 milesNM
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500.THE CONTACT STATED THAT THE DASHBOARD HAD SLOWLY DISINTEGRATED OVER THE LAST TWO YEARS. THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT NO REPAIR WAS PERFOEMED AND THE CONTACT WAS ADVISED TO KEEP THE DASHBOARD COVERED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 182,000. THE VIN WAS UNAVAILABLE.
Structure › Body
Filed May 11, 2012151,046 milesTX
THE DASH IN MY TRUCK IS FALLING APART, THERE IS A LARGE HOLE IN MY DASH THAT IS A HUGE DISTRACTION WHILE I'M DRIVING, THE REST OF MY DASH IS GOING TO FALL APART AT ANY TIME NOW. I HAVE CONTACTED DODGE ABOUT THIS, THEY WILL NOT REPAIR IT, I BELIEVE IT IS A MANUFACTURER DEFECT. AND THUS SHOULD BE REPAIRED BY THE MANUFACTURER. I DO NOT KNOW OF ANY OTHER MANUFACTURER THAT HAS THIS KIND OF PROBLEM. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 8, 2001. Source: NHTSA Office of Defects Investigation.