Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000(STEERING). HOWEVER, THE PART NEEDED FOR THE RECALL SERVICE WAS UNAVAILABLE TO PERFORM THE REPAIR, AS THE MANUFACTURER HAD ALSO RECALLED THE REPAIR PART. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE RECALL HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR AND THAT THE PART THAT THEY WERE USING TO REPAIR THE VEHICLES WAS ALSO RECALLED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR
CHRYSLER ISSUED A RECALL NOTICE IN THE MIDDLE OF DECEMBER 2013. WE WHERE INSTRUCTED NOT TO CALL UNTIL JANUARY 6, 2014. I CALLED ON THE 8TH AND WAS INFORMED THAT NO PARTS WHERE AVAILABLE. I CALLED AGAIN TODAY AND WAS TOLD THE SAME THING BY MY LOCAL DEALERSHIP AND CHRYSLER. ON THE NOTICE IT STATES " THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS MAY CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." WE USE OUR VEHICLE EVERYDAY AND ALSO TOW OUR RACE CAR TRAILER WITH IT. I FEEL IT IS COMPLETELY UNACCEPTABLE THAT THERE IS NO PARTS AVAILABLE IF CHRYSLER ISSUED THE RECALL. I DO NOT WANT TO CHANCE INJURING MYSELF OR MY FAMILY, OR SOMEONE ELSE ON THE ROAD DUE TO THE CARELESSNESS OF CHRYSLER. I JUST WANT THIS CHANGED BEFORE ANYTHING HAPPENS. THIS NEEDS TO BE RESOLVED AND IT DOESN'T APPEAR THAT IS HAPPENING ANYTIME SOON. *TR
I CONTACTED DIEHL AUTOMOTIVE CONCERNING THE RECALL (N49/NHTSA 13V-529) THE LEFT TIE ROD BALL STUD ON THIS TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS WOULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. THE SERVICE MAN SAID THAT HE COULD ONLY GET THE PARTS FROM DODGE AT A RATE OF (1) PER WEEK. THAT MEANS THAT I WILL HAVE TO GO APPROXIMATELY ONE YEAR BEFORE I GET THIS REPAIRED. THIS SOUNDS LIKE ANOTHER GM SCREW UP WHERE IT WILL TAKE SOME LIVES BEFORE THE HIGHWAY SAFETY ADMINISTRATION IS GOING TO DO SOMETHING. IT'S NOW TIME TO EXPOSE YOU ALL ONCE AGAIN TO THE NEWS MEDIA. WHY WOULD I HAVE THOUGHT ANYTHING ELSE FROM A GOVERNMENT ORGANIZATION. *TR UPDATED 07/28/14
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CHRYSLER HAS RECALLED TIE ROD BALL STUD (N49/ NHTSA 13V-529) INDICATING MY VEHICLE MAY CRASH WITHOUT WARNING. CHRYSLER HAS NOT SUPPLIED THE PARTS TO FIX THE PROBLEM. CONTACT WITH CHRYSLER HAS TOLD ME THAT NO PARTS ARE AVAILABLE AND NO EXPECTED TIME AS TO WHEN THE PARTS WILL BE AVAILABLE. THIS IS UNSATISFACTORY. THE NHTSA MUST ENSURE THAT CHRYSLER CORP. IS HELD RESPONSIBLE FOR ITS PRODUCT. IT HAS BEEN TWO MONTHS SINCE I HAVE ATTEMPTED TO REMEDY THE PROBLEM WITH NO HELP FROM CHRYSLER. MEANWHILE, THOUSANDS OF HEAVY DUTY TRUCKS HAULING THOUSANDS OF POUNDS OF CARGO CONTINUE TO OPERATE ON HIGHWAYS WITH THE POSSIBILITY OF CRASHING AS INDICATED BY CHRYSLER. THIS IS UNSATISFACTORY AS CHRYSLER IS PUTTING THOUSANDS OF LIVES IN DANGER BY NOT FIXING THE PROBLEM THEY HAVE IDENTIFIED. THE NHTSA, IF NOT FIXING THE PROBLEM, IS ALSO CONTRIBUTING TO THE ISSUE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 03/31/14*LJ UPDATED 04/09/14
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 04/24/14
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL - THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A NOTICED FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) THE CONTACT WAS CONCERNED FOR HIS SAFETY SINCE THE RECALL PARTS WERE NOT AVAILABLE AND IF THE FAILURE OCCURRED HE COULD LOOSE CONTROL OF THE VEHICLE. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WAIT OF 18 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE. THE CURRENT MILEAGE WAS 2,000. PM
TL-THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVE ONE PART PER WEEK. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.LJ
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER 13V52900 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE RECEIVED A RECALL ON THIS VEHICLE. I AM ON A LIST OF 115 PEOPLE TO GET THIS TAKEN CARE OF. I AM TOLD BY THE DEALER THAT THEY ARE SENT ONE REPLACEMENT PART A WEEK. I HAVE A TRIP SCHEDULE WHERE I WILL BE PULLING A 5TH WHEEL A LONG DISTANCE. I CANNOT CANCEL THIS TRIP. I LEAVE END OF MARCH. WITH THE SCHEDULE ABOVE I WILL NOT BE ABLE TO COMPLETE THIS TRAVEL. IS IT SAFE FOR ME TO TAKE THIS TRIP AND DRIVE THIS TRUCK PULLING THE 5TH WHEEL????? PLEASE RESPOND AND LET ME KNOW WHAT I NEED TO DO TO GET THIS PART INSTALLED BEFORE I LEAVE. OR TELL ME IF THEY HAVE TO GIVE ME COMPARABLE TRUCK TO TAKE MY TRIP WITH WHILE MINE WAITS FOR REPLACEMENT PART. I WILL BE INTERESTED TO SEE IF THIS IS RESPONDED TO IN A MANNER THAT LETS ME KNOW IF IT WAS READ AND TAKEN SERIOUSLY. HOPEFULLY MY FAITH IN THE GOVERNMENT TO KEEP ME SAFE WILL NOT FAIL ME. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT EXPERIENCED A TIE ROD FAILURE AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE; HOWEVER HE WAS PLACED ON A WAITING LIST. THE MANUFACTURER CONFIRMED THAT THE DEALER RECEIVED ONE REPAIR KIT PER WEEK. THE FAILURE AND CURRENT MILEAGE WAS 16000.
I HAVE RECEIVED A RECALL FOR MY TRUCK N49/NHTSA 13V-529 RELATING TO THE STEERING FAILURE. I WAS MAILED THIS RECALL IN DECEMBER OF 2013 AND IN JANUARY 2014 MADE AN APPOINTMENT TO HAVE THE PROBLEM FIXED. I HAVE NOW BEEN TOLD THAT THE PARTS REQUIRED ARE BEING HELD BACK AND ONLY SHIPPED TO EACH DEALER 1 PART EVERY 7 DAYS. I AM PRESENTLY #12 ON MY DEALERS LIST. THIS MEANS THAT MY TRUCK WILL BE ON-SAFE TO DRIVE FOR THE NEXT 12 WEEKS NOT COUNTING THE TIME PRIOR. THIS IS UNACCEPTABLE, ESPECIALLY NOW FINDING THAT CHRYSLER WAS AWARE OF THE PROBLEM EVEN BEFORE I PURCHASED IT. I NEED MY TRUCK THIS ISN'T A WISH IT'S A FACT! I HAVE CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND HAVE BEEN ISSUED A CASE NUMBER. STEERING FAILURE COULD RESULT IN DEATH NOT ONLY TO THE OCCUPANTS OF THE VEHICLE BUT OTHER VEHICLE ON THE ROAD. THIS IS SERIOUS AND NEEDS TO BE ADDRESSED IMMEDIATELY. PRESENTLY I AM HAVING THE VEHICLE INSPECTED BY MY LOCAL DEALER TO INSURE THE DEFECTIVE PARTS ARE NOT ON-SAFE AT THIS TIME. BUT THERE IS NO ASSURANCE THAT THEY WON'T BE IN THE FUTURE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVE ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 04-23-14 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE DEALER. UPDATED 04/25/2014 *JS
2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO PARTS ARE UNAVAILABLE TO REPAIR RECALL. *SMD RECALL # 13V529000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) HAS SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE BECAUSE THE MANUFACTURE WAS ONLY ISSUING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/14*CN UPDATED 03/21/14
2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED 2 MONTHS AFTER OWNING THE VEHICLE, IS WHEN THE PROBLEMS STARTED. THE CONSUMER AND HER HUSBAND DID NOT LIKE THE WAY, THE VEHICLE HANDLED AND STEERED. THE PROBLEM WAS ADDRESSED TO THE DEALER, AT WHICH TIME THEY WERE INFORMED IT WAS PROBABLY BECAUSE THE TRUCK WAS A DUALLY AND THEY WERE NOT USED TO DRIVING ONE AND IT WOULD TAKE SOME GETTING USED TO. APPROXIMATELY 2-3 WEEKS AFTER THE VISIT, THE CONSUMER AND HER HUSBAND RETURNED TO THE DEALER TO COMPLAIN ABOUT THE HANDLING AND STEERING. THE DEALER PERFORMED AN ALIGNMENT. THEY DROVE THE TRUCK FOR A FEW WEEKS, AND THEY WERE STILL UNHAPPY. APRIL 2, 2012, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS RETURNED TO THE DEALER. THE DEALER REPROGRAMMED THE ECM. A MONTH AFTER DRIVING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. THE DEALER REPLACED THE INTAKE MANIFOLD HEATER AIR TEMP RELAY. THE DEALER THEN MADE AN ADJUSTMENT TO THE STEERING COLUMN. THE CONSUMER DROVE THE VEHICLE FOR 2 MORE MONTHS, THEN THE TIE ROD BROKE ON THE DRIVER'S SIDE . THE DEALER REPLACED THE OUTER TIE ROD END AND RE-ALIGNED THE FRONT END. THE CONSUMER CONTINUED TO COMPLAIN ABOUT THE HANDLING AND STEERING. THE DEALER THEN DISCOVERED THE FRONT TIRES WERE WEARING ON THE OUTSIDE FRONT EDGE. IT WAS DETERMINED THE CHECK ENGINE LIGHT ILLUMINATED DUE TO A BLOCKED OR INCORRECT AIR FILTER WHICH WAS REPLACED AND THE CODES WERE CLEARED. THE CONS
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THE REMEDY PART WOULD NOT BECOME AVAILABLE UNTIL SEPTEMBER 2014. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/18/14*LJ
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN EARLY JANUARY 2014 .THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REMEDIED BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL ID NUMBER 13V529000 (STEERING) AND THE REMEDY PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500 HD. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND DEALERS WERE ONLY RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THEN THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02/06/14 *BF ..UPDATE 04-10-14 *BF UPDATED 04/24/14
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE UNTIL APRIL 2014. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REMEDIED. THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME FOR AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS NOTIFIED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) IN LATE DECEMBER 2013. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 03/12/14*LJ THE CONSUMER STILL HAS NOT HEARD FROM THE DEALER. UPDATED 03/20/14
I RECEIVED A SAFETY RECALL NOTICE N49 / NHTSA 13V-529. I TOOK MY TRUCK TO THE DEALER LAKE KEOWEE DODGE ON 1/11/14 TO BE INSPECTED. THE DEALER CONFIRMED THE PART NEEDED TO BE REPLACED ON MY TRUCK. THE DEALER INFORMED ME THAT THEY WERE ONLY ALLOWED TO ORDER 1 OF THESE PARTS EVERY 10 DAYS. THE DEALER INFORMED ME THAT THERE WERE ALREADY 10 CUSTOMERS AHEAD OF MY TRUCK. THIS RESULTS IN IT BEING AT LEAST 100 DAYS BEFORE THE DEALER COULD ORDER THE PART FOR MY TRUCK. THIS IS TOTALLY AN UNREASONABLE AND IRRESPONSIBLE APPROACH TO CORRECT A KNOWN SAFETY DEFECT. I REQUEST AN EXPLANATION AND PROMPT ATTENTION TO THIS MATTER TO INSURE MY SAFETY AND THE SAFETY OF EVERYONE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. SHE WAS INFORMED BY THE DEALER AND THE MANUFACTURER THAT THERE WAS ONE PART BEING ORDERED PER WEEK PER DEALER. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 STEERING HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE VEHICLE TIE ROD WAS EXHIBITING THE FAILURE AND NEEDED TO BE REPLACED HOWEVER THE PART WAS NOT AVAILABLE TO PERFORMED THE REPAIR. UPDATED 02/27/14*LJ THE CONSUMER WAS PLACED ON A WAITING LIST, AND WAS INFORMED THERE WAS A 6-8 MONTH BACKLOG. UPDATED 02/27/14
WE RECEIVED A RECALL NOTICE FROM CHRYSLER THAT OUR TRUCK WAS RECALLED AND NEEDED A NEW TIE ROD TO ENSURE SAFETY. HOWEVER, OUR CHRYSLER DEALER SAYS THAT THEY ARE ALLOWED TO ORDER ONLY ONE OF THESE NECESSARY REPLACEMENT PARTS A WEEK. SO SINCE WE WERE THE 20TH CALLERS FOR THIS RECALL, WE MUST WAIT ABOUT 5 MONTHS FOR THIS PROBLEM TO BE FIXED! THAT IS UNACCEPTABLE FOR A POTENTIALLY DANGEROUS TIE ROD BREAK! *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME FOR AVAILABILITY AND STATED ONE REPAIR KIT PER WEEK WAS PROVIDED TO THE DEALERS. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE REVERSING OUT OF A RESIDENTIAL GARAGE, THE DRIVER'S SIDE TIE ROD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIE ROD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 56,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EXHIBITED A LOUD POP SOUND AS THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE MECHANIC DIAGNOSED THAT THE TIE ROD WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WOULD NOT BECOME AVAILABLE UNTIL APRIL 4, 2014. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
I WAS MOVING MY TRUCK IN MY DRIVEWAY AND AS I TURNED MY STEERING WHEEL TO POSITION THE VEHICLE WHERE I WANTED TO GO THE LEFT TIE ROD BALL STUD COMPLETELY BROKE WHICH LEFT ME UNABLE TO STEER THE VEHICLE. THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE SINCE IT WAS PURCHASED NEW. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE UNTIL APRIL 2014. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
POWER ASSIST FOR BRAKES AND STEERING IS LOST AT APPROXIMATELY 20-25 MPH WHEN SLOWING DOWN FOR LIGHTS, TURNS, ETC., REQUIRING SIGNIFICANT MANUAL EFFORT TO CONTROL THE TRUCK. POWER WILL RETURN AFTER ACCELERATING FROM STOP OR SLOW TURN BUT GO OUT AGAIN WHEN SPEED IS REDUCED TO 20-25 MPH. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRONT AXLE OF THE VEHICLE HAD FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE FRONT AXLE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 66,000.
I EXPERIENCED THE DODGE "DEATH WOBBLE" ON TWO OCCASIONS DURING A SHORT DRIVE YESTERDAY. FIRST WAS ON AN ON-RAMP TO THE RIGHT WITH A SLIGHT INCLINE AT A SPEED OF APPROXIMATELY 50MPH - DENVER AREA NORTHBOUND C470 RAMP TO I70 EASTBOUND. I CROSSED AN EXPANSION JOINT AT A VERY SLIGHT ANGLE TO THE VEHICLE, AND IMMEDIATELY EXPERIENCED A TOTALLY UNEXPECTED VIOLENT WOBBLE IN THE FRONT END WITH A NEAR TOTAL LOSS OF CONTROL. IT WAS FRIGHTENING! I LIGHTLY APPLIED BRAKES WITH NO IMMEDIATE WOBBLE REDUCTION. I SLOWED, AND AT PERHAPS 30 MPH, THE FRONT END STABILIZED AND I WAS ABLE TO CONTINUE. A FEW MILES LATER ON I70 I TOOK THE RAMP - AGAIN TO THE RIGHT BUT ON A MODEST INCLINE THIS TIME - TO HIGHWAY 58 WESTBOUND. I WAS STILL WARY AND WHEN CROSSING AN EXPANSION JOINT I AGAIN EXPERIENCE THE SAME DEATH WOBBLE, NOT AS BAD, BUT I WAS EXPECTING IT AND I WAS GOING A LITTLE MORE SLOWLY. THIS IS A SCARY DESIGN FLAW WITH A POPULAR NAME: "DEATH WOBBLE." THE SERVICE WRITER THAT I SPOKE WITH AT A LOCAL DEALER WASN'T EVEN AWARE OF THIS AS A FREQUENT ISSUE (HE OWNS THE SAME MODEL). THERE ARE A FEW AFTERMARKET KITS AVAILABLE TO CORRECT THIS FLAW WITH BEEFIER COMPONENTS AT SOME CONSIDERABLE COST. MY TRUCK HAS ONLY 16800 MILES; THE TIRES WERE ROTATED AND BALANCED ABOUT 3K MILES AGO. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED AFTER SHIFTING INTO PARK GEAR, THERE WAS A LOUD THUD NOISE. UPON RETURNING TO THE VEHICLE AND SHIFTING INTO DRIVE, THE CONTACT ALSO HEARD A SCRAPING NOISE. UPON INSPECTION, IT WAS FOUND THAT THE DRIVER FRONT TIE ROD HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V350000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
LEFT TIE ROD END BROKE THEN BROKE AGAIN ON THE 3 NOV 2013, THIS IS THE SAME END AS THE RECALL FOR RAM MADE BEFORE MAR 2011. MINE HAS BROKE TWO . THIS VEHICLE GET POOR FUEL MILEAGE ,AND THE HEAT EXCHANGE HAS BROKE ,THE EGR VALVE HAD TO BE REPLACED PLUS TWO SENSOR ABOUT $6000.FOR REPAIRS IN THE LAST MO.DODGE DENIES ITS THERE FAULT ON THE TIE ROD END .THIS IS VERY UNSAFE. I NEED HELP MY CELL IS [XXX] I DON'T HAVE A HOME PHONE BUT HAVE A FAX NUMBER. WE USE THE TRUCK FOR OVER THE ROAD DRIVING REASON FOR HIGH MILES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
BACKING TRUCK IN GARAGE, STEERING TIE ROD BROKE CLEANLY OFF, LOST ALL STEERING. NO DAMAGE (OTHER THEN BROKEN PARTS). THIS IS A KNOWN ISSUE AT DODGE / RAM BUT THERE IS NO RECALL ISSUED COVERING ALL 4X4 TRUCK (4X2 DOES NOT HAVE THIS ISSUE). READING ON FORUMS (CUMMINSFORUM.COM) AND FOUND OUT THIS IS A ISSUE THAT IS FAIRLY COMMON BUT CAN CREATES VERY DANGEROUS SITUATIONS IF HAPPENS AT HIGHER SPEEDS. TRUCK IS COMPLETELY STOCK AND GOES TO DEALER FOR SERVICE EVERY 6K MILES. *TR
"DEATH WOBBLE" - I HIT A BUMP WITH THE RIGHT FRONT TIRE. I WAS DOING 40-45 MPH AT THIS TIME. THE TRUCK FRONT END STARTED TO VIOLENTLY SHAKE, AND THEN THE REAR STARTED TO BOUNCE. I WAS IN THE CENTER LANE WHEN THIS HAPPENED WITH TRAFFIC ON ALL SIDES. I APPLIED THE BRAKES AND TRIED TO STEER TO THE RIGHT, THE TRUCK CONTINUE TO GO STRAIGHT, AND THEN STARTED TO GO SIDEWAYS TO THE LEFT. ONCE MY SPEED DROPPED BELOW 5 MPH IS WHEN I REGAINED CONTROL OF MY TRUCK THIS INCIDENT WAS TERRIFYING, AND ALMOST CAUSED A SERIOUS ACCIDENT. ARE THEY (CHRYSLER/RAM) WAITING FOR SOMEONE TO DIE? IF YOU SEARCH ON THIS SITE FOR "DEATH WOBBLE" THEN FILTER 2011 RAM 3500 YOU COME UP WITH 125 REPORTS FOR THE 3500 SERIES TRUCK FROM 2011 - 2013. THAT IS 125 INCIDENTS. WHEN IS SOMEONE GOING TO DO SOMETHING ABOUT THIS. I HAVE REPORTED THIS TO CHRYSLER, ALONG WITH THOUSANDS OF OTHERS, AND WE ARE GETTING NO WHERE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL SOUND FROM UNDER THE REAR OF THE VEHICLE AS THE VEHICLE JERKED TO THE LEFT. AS A RESULT, THE CONTACT CRASHED THE FRONT DRIVER'S SIDE OF THE VEHICLE INTO A CURB. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED AFTER PARKING THE VEHICLE SHE NOTICED THAT THE TIE ROD FELL TO THE GROUND AND THE TWO FRONT TIRES TURNED INWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE CONTACT WAS INFORMED THAT THE TIE ROD WOULD NEED TO BE REPLACED AND THE FRONT END REALIGNED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS INFORMED OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) BUT WAS TOLD HER VIN WAS NOT INCLUDED. A DEALER WAS NOTIFIED OF THE FAILURE AND ASSUMED THE TOW AND REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 65,000. UPDATED 09/05/13*LJ
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH OVER A SMALL BUMP, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 21,000. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE IN A RESIDENTIAL DRIVEWAY, THE DRIVER'S SIDE TIE ROD FAILED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO DEALER NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →