A WEEK AFTER PURCHASING THIS VEHICLE, MY WIFE COMPLAINED ABOUT THE STEERING NOT FEELING RIGHT. AS I CONTINUE TO USE THE VEHICLE I NOTICE SOME VIBRATION ON THE STEERING WHEEL, BUT DIDN'T THINK MUCH OF IT BEING A PROBLEM BECAUSE THIS IS OUR FIRST PICKUP TRUCK AND THE STEREOTYPE IS ALL PICKUP TRUCKS RIDE RUFF. NOW SOME TIME HAVE PAST AND A FEW THOUSAND MILES LATER THE STEERING VIBRATION IS GETTING WORSE AND NOW I'M STARTING TO SUSPECT SOMETHING IS WRONG. AS I WENT UNDERNEATH THE VEHICLE TO CHECK THE FRONT SUSPENSION I NOTICE THE NEW TIRES WHICH CAME WITH THE VEHICLE WHEN PURCHASE WAS COMPLETELY WORN ON THE INSIDE THREADS AFTER 8K MILES. I DID SOME RESEARCH ON THE NET TO FIND OUT THAT A LOT OF USERS OF THIS VEHICLE ARE EXPERIENCING WHAT'S KNOWN AS THE (DEPTH WOBBLE). I FIRST CALLED DODGE MFG. AND COMPLAINED ABOUT THIS ISSUE AND THEY INFORM ME THAT THIS IS AN ONGOING ISSUE. THEY TOLD ME TO BRING TO A DEALER AND GAVE ME A CASE #. I BROUGHT THE VEHICLE BACK TO THE DEALER WHERE IT WAS PURCHASED. ALL THEY DID WAS A WHEEL ALIGNMENT WHICH THEY CHARGE ME AND SAID THEY WOULDN'T REPLACE THE TIRES. WELL THIS VEHICLE IS STILL DOING THE SAME THING! ONLY 40K MILES ON THIS VEHICLE AND WE REALLY ARE NOT HAPPY CAMPERS!
2011 Dodge Ram 3500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
WHILE HAULING A LARGE LOAD OF HAY, I WAS TRAVELING AT LESS THAN 10MPH AS I WAS APPLYING THE BRAKES TO SLOW THE VEHICLE TO MAKE A RIGHT HAND TURN ON TO ANOTHER ROAD. WHEN I APPLIED THE BRAKES THE STEERING COMPLETELY WENT AWAY AND THE VEHICLE WOULD NOT TURN AT ALL. THE BRAKE PEDDLE WAS VERY STIFF AND THE BRAKES WERE NOT VERY RESPONSIVE. I WAS ABLE TO GET THE TRUCK STOPPED AS I WAS HEADING TOWARD ANOTHER VEHICLE ON THE ROAD. AFTER COMING TO A COMPLETE STOP AND BACKING THE VEHICLE UP THE STEERING RETURNED AND I WAS ABLE TO MAKE THE TURN. I TRAVELED APPROXIMATELY 2 MILES DOWN THE ROAD TO MY DESTINATION AT A VERY SLOW SPEED AND WHEN I APPLIED THE BRAKES TO TURN I LOST ALL STEERING AGAIN AND THE BRAKE PEDDLE WAS VERY STIFF AND NOT VERY RESPONSIVE. I PARKED THE VEHICLE AND HAVE NOT MOVED IT.
TRAILER BRAKE LIGHTS NOT WORKING PROPERLY.
HAVE EXPERIENCED A WOBBLE IN THE STEERING SINCE NEW, ESPECIALLY WHEN BACKING. DEALER COULD NEVER DUPLICATE IT. WHILE BACKING TO THE RIGHT IN JULY IT REPEATED, FEELING LIKE A WHEEL WAS LOOSE. AGAIN, ON THE HIGHWAY ON A RIGHT HAND RAMP AT APPROXIMATELY 40MPH IT WAS SO SEVERE I HAD TO SLOW DOWN TO 15 MPH TO REGAIN CONTROL. EVERY RIGHT HAND TURN AFTERWARDS IT REPEATED, EVENTUALLY DOING IT IN BOTH RIGHT AND LEFT LANE CHANGES. DEALER INSPECTED AND DETERMINED THE FRONT STABILIZER WAS DEFECTIVE AND WAS REPLACED. TEST DRIVE INDICATED A SLIGHT WOBBLE, BUT IMPROVED. THE FOLLOWING WEEK THE PROBLEM RETURNED. I PARKED THE TRUCK AS UNSAFE AND CONTACTED THE DEALER AND TOOK IT IN ON THE NEXT MONDAY. UPON INSPECTION THE MECHANIC "COULD NOT DUPLICATE THE PROBLEM". I REFUSED TO TAKE IT BACK UNTIL THEY CORRECTED. THE DEALER KEPT IT UNTIL THURSDAY WHEN THEY THEN STATE THEY COULD NOW FEEL THE WOBBLE AND THE MECHANIC THOUGHT IT WAS THE FRONT AXLE HUBS AND PARTS WERE ORDERED. THE TRUCK WAS FINISHED ON THAT FRIDAY. THEY DEALER STATED THE FRONT DRIVE SHAFT U JOINTS WERE BOTH FROZEN AND WERE REPLACED. NOTE THERE IS A NOTICE ON THE ENGINE COWLING STATING THOSE JOINTS HAD TO BE REGULARLY LUBRICATED USING A NEEDLE GREASE FITTING. THE DEALER PERFORMING THE SERVICE SAYS IT IS IMPOSSIBLE TO REACH THE SPOT WITHOUT DISASSEMBLY OF THE TRUCK FRAME. EVEN THOUGH RAM TRAINED MECHANICS AT DEALERS PERFORMED THE LUB PER THE SERVICE SCHEDULE IT APPARENTLY HAS NEVER BEEN CARED FOR. FROM THE NOTICE ON THE ENGINE IT IS OBV
FROM 45 TO 70 MPH. IF YOU HIT A BUMP JUST RIGHT IN THE ROAD IT WILL CAUSE THE STEERING TO VIOLENTLY SHAKE AND HAVE TO SLOW TO 30 MPH TO BRING BACK TO NORMAL. BALL JOINTS STEERING STABILIZER TRACK BAR HAVE ALL BEEN REPLACED TRUCK HAD BEEN TO SHOP FOR ALIGNMENT. TIRES WERE PUT ON AROUND 90K AND TRUCK HAD AROUND 98K WHEN DEATH WOBBLE STARTED HAPPENING I DO NOT FEEL SAFE HAULING ANYTHING WITH THIS VEHICLE OR HAVING MY FAMILY RIDE WITH ME.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED A VIBRATION AS WELL AS AN ABNORMAL NOISE EMITTING FROM THE STEERING WHEEL. THE CONTACT INDEPENDENTLY REPLACED THE SHOCKS HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
AROUND SEPTEMBER 2014 I WAS DRIVING 45 MPH. THE ROAD I WAS ON CURVED TO THE RIGHT. AS I WAS COMING OUT OF THE CURVE MY STEERING WHEEL WOULD NOT MOVE BACK THE THE CENTER POSITION. I HAD TO FORCE IT TO THE CENTER POSITION. A SAFETY RECALL WAS ISSUED BY DODGE TO CORRECT THE ISSUE. EVER SINCE THE THE REPAIR WAS MADE I HAVE HAD TO HAVE MY PICK UP ALIGNED TWICE. THE TRUCK NOW HAS 63000 MILES. NOT SURE WHAT IS GOING ON. I WILL STILL BUY RAM TRUCKS AS I AM A LOYAL CUSTOMER BUT I AM LITTLE LEERY OF THE STEERING SYSTEM ON THIS ONE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPMS DECREASED, AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE DRIVING 55 MPH, THE CONTACT NOTICED AN ABNORMAL ODOR AND IMMEDIATELY TURNED OFF THE VEHICLE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,538.
THE UPPER STEERING HOSE INNER PLASTIC TUBE BECOMES LOOSE OR BREAKS AND LODGES INTO THE METAL FITTING WHICH CAUSES A LOUD HISSING NOISE UNDER THE STERRING WHEEL. BECAUSE IT IS ALSO CONNECTED TO THE BRAKES, THE PEDAL BECOMES UNSAFELY SOFT. DODGE/RAM NEEDS TO RECALL THIS AS IT A KNOWN ISSUE ALL OVER THE INTERNET AND BECOMES A REAL DANGER WHEN BRAKING HARD OR TOWING.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) TWO YEARS AGO; HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I PURCHASED TRUCK AROUND MARCH 1, 2014 WITH 48415 MILES, ON MARCH 14,2014 WE WERE ON THE INTERSTATE WITH A 4 HORSE TRAILER IN TOW WHEN THE VEHICLE STALLED WITHOUT WARNING, VEHICLE SHUTTERED, CHECK ENGINE LIGHT CAME ON. WE STARTED TO PULL OVER THEN WE REGAINED POWER. WE CALLED THE DEALERSHIP THAT WE PURCHASED IT FROM WHEN WE GOT TO OUR DESTINATION, THEY TOLD US TO POWER OFF FOR 15 MINUTES AND RESTART WITH THE REMOTE STARTER, THIS TOOK THE CHECK ENGINE LIGHT OFF. THE SAME PROBLEM OCCURED ON MAY 1, 2015, INTERSTATE WITH HORSE TRAILER IN TOW AGAIN. THIS TIME WE NOTICED THE FUEL DROPPED AND THE FUEL MILAGE INDICATOR STARTED FLICKERING, WE LET OFF THE FUEL PEDDLE AND REPRESSED REGAINING POWER, ABOUT 1 MILE DOWN THE ROAD IT HAPPENED AGAIN THE SHUTTER WAS HARDER, WE HAD TO TAP THE FUEL PEDDLE 2 TIME TO REGAIN POWER. WE NOTICE THE MILETOEMPTY WENT FROM 90 TO 60 WHEN IT HAPPENED. BOTH OCCASIONS WE HAD BEEN TRAVELING FOR ABOUT 100 MILES WITH ABOUT 30 OR 40 MILES BEING ON THE INTERSTATE AT ABOUT 70-75 MILE PER HOUR, WHEN THE PROBLEM ACCURED. BOTH TIMES WE COMPLETED OUR ROUND TRIP OF 600 MILES WITH WORRY!!!
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I'VE BEEN EXPERIENCING THIS "WOBBLE" OR VIBRATION/SHAKE ISSUE FOR ABOUT A YEAR IN THE FRONT END. WHILE DRIVING DOWN THE INTERSTATE I HIT AN EXPANSION JOINT AND THE FRONT END SHOOK AND WOBBLED IN A WAY THAT DIDN'T SEEM RIGHT. I TOOK IT TO THE DEALER THE NEXT DAY AND ASKED FOR A FULL INSPECTION. THEY SAID EVERYTHING WAS FINE. I CONTINUED TO DRIVE THE TRUCK AND EXPERIENCED THE ISSUE EVERY SO OFTEN AND IT KEPT GETTING WORSE. I THOUGHT IT MIGHT BE THE FRONT STEERING STABILIZER SO I CHANGED IT. NO DIFFERENCE. I CHANGED ALL 4 SHOCKS. NO DIFFERENCE. I THOUGHT MAYBE IT WAS THE TIRES WHICH WERE CLOSE TO THE END OF THEIR MILEAGE LIFE. STILL EXPERIENCED THE SAME ISSUE. I TOOK IT TO ANOTHER DEALER WHO INSPECTED IT AND SAID IT WAS THE TRACK BAR. I ASKED IF THE FAILURE COULD HAVE ANYTHING TO DO WITH THE TIE ROD RECALL AND WAS TOLD NO. THEY REPLACED THE PART WITH MY PERMISSION.THE STEERING SEEMED TIGHTER. AT FIRST IT SEEMED TO HAVE SOLVED THE ISSUE. A FEW MONTHS LATER I HIT AN EXPANSION JOINT AND GOT WHAT PEOPLE REFER TO AS THE "DEATH WOBBLE" - THE FRONT END SHOOK SO BAD I HAD TO SLOW DOWN TO ABOUT 30 MILES AND HOUR BEFORE IT SMOOTHED BACK OUT. I TOOK THE TRUCK BACK TO MY REGULAR DEALER. THEY KEPT MY TRUCK 4 DAYS - THEY SAID THEY TOOK IT OUT A FEW TIMES AND FINALLY EXPERIENCED THE ISSUE I REPORTED. THEY SAID THE DRAG LINK JOINTS WERE LOOSE. AGAIN I ASKED IF THIS COULD HAVE ANYTHING TO DO WITH THE TIE ROD RECALL AND WAS TOLD NO. AFTER A THOROUGH TEST DRIVE I STILL DON'T FEEL THE ISSUE IS FIXE
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED A FUEL LEAK COMING FROM THE FUEL HEATER CAUSED BY THE ELECTRICAL CONNECTORS OVERHEATING. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PARTS WERE UNAVAILABLE. THE CONTACT INDICATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 WAS RECEIVED IN NOVEMBER OF 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT AFTER DRIVING 100 MILES AND THE VEHICLE WAS PARKED, THE CONTACT COULD SMELL THE ENGINE OVERHEATING. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 5/20/15*CN THE CONSUMER STATED AS OF MAY 1, 2015, THE VEHICLE HAD NOT YET BEEN REPAIRED. UPDATED 6/30/2015*JS
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING FOR 10-20 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO MADE UNKNOWN REPAIRS. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
TL*THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING GEAR BOX AND THE STEERING ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 30 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 11V3500000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN THE RECALL WAS RECTIFIED. UPDATED 04/09/15*JB
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART WAS UNAVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V634000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, WAS UNABLE TO HAVE THE VEHICLE REPAIRED WITHIN A REASONABLE AMOUNT OF TIME. THE CONTACT ATTEMPTED TO CALL THE DEALER TO SECURE AN APPOINTMENT BUT HAD NOT RECEIVED ANY CORRESPONDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE EXHAUST SYSTEM WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000. UPDATED 1/28/15*CN
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
VEHICLE CONTINUES TO EXHIBIT EXTREME AND UNCONTROLLABLE FRONT-END VIBRATION WHEN TURNING OVER A BUMP OR GROOVE IN THE ROAD AT SPEEDS OVER 25 MPH ("DEATH WOBBLE") SUBSEQUENT TO THE N49 RECALL FINALLY BEING PERFORMED ON SAID VEHICLE ON 10/9/14. THE VIBRATION CONTINUES UNTIL THE VEHICLE IS SLOWED TO A STOP. THIS VEHICLE IS USED TO TOW A FIFTH-WHEEL TRAILER IN EXCESS OF 18,000 LBS, WHICH IS UNDERSTOOD TO EXACERBATE THIS DEFECT AND CAUSE A LOSS OF STEERING CONTROL AND CRASHES THAT WOULD AFFECT NUMEROUS OTHER VEHICLES ON THE ROAD AT THE SAME TIME NECESSARILY RESULTING IN SERIOUS INJURY AND/OR DEATH TO THE OCCUPANTS OF THOSE VEHICLES.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE DEALER WAS CONTACTED ON MULTIPLE OCCASIONS AND THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE OEM INTEGRATED ELECTRONIC TRAILER BRAKE CONTROLLER WILL NOT APPLY POWER TO THE BRAKES ON THE TOWED VEHICLE WHEN DEPRESSING THE TOW VEHICLE FOOT BRAKE. YOU MUST MANUALLY SLIDE THE BRAKE CONTROLLER LEVER IN ORDER TO ACTUATE THE SYSTEM. VERY DANGEROUS WHEN TOWING A CAMPER, TRAILER, ETC. I HAVE TAKEN MY TRUCK IN TWICE TO THE DEALER: THE FIRST TIME THEY COULD NOT FIND ANYTHING WRONG; THE SECOND TIME, THEY REPLACED THE CONTROLLER W/ A NEW ONE. IT PERFORMS EXACTLY THE SAME--THAT IS, IT DOESN'T. THEY ASSURE ME IT IS WORKING AS DESIGNED. THEY ALSO SUGGESTED IT WAS MY TRAILER. HOWEVER, IT DOES NOT MATTER WHAT TRAILER I AM TOWING, IT DOES NOT WORK. ALL OF MY TRAILERS BRAKE FINE WHEN HOOKED TO OTHER TOW VEHICLES. *TR
WE WENT TO THE DEALERSHIP ON AUGUST 4TH, 2013, AND THEY TOLD US THAT WE DO NEED THIS RECALL FIXED. HOWEVER, THEY ALSO SAID THERE WAS A SHORTAGE OF THE REPLACEMENT PARTS. FAST FORWARD OVER A YEAR, AND WE ARE STILL ON THE WAITING LIST FOR A REPLACEMENT PART. THIS IS UNACCEPTABLE! *TR
WAS DRIVING DOWN STREET, STOPPED TO BACK INTO DRIVEWAY AND STEERING LINKAGE BROKE. THIS WAS A FACTORY RECALL PROBLEM (N49/NHTSA 13V-529). I HAVE BEEN ON A WAITING LIST FOR PARTS SINCE FEBRUARY, 2014. I HAVE BEEN TOLD THE PARTS WERE BACKORDERED AND I WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE. WHEN MY TRUCK WAS SITTING IN THEIR SERVICE ENTRANCE (VIA TOW TRUCK) THEY SUDDENLY HAD THE PARTS. I WAS TOLD BY A SERVICE WRITER AT HOYTE DODGE, DURANT, OKLAHOMA THAT THEY WOULD NOT LET HIM DO THE REPAIRS UNTIL THE DEALERSHIP HAD IT'S OWN ALIGNMENT MACHINE. HAD THIS BROKE AT HIGHWAY SPEEDS, THE RESULT COULD HAVE BEEN CATASTROPHIC. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECEIVED THE N49/NHTSA 13V-529 RECALL NOTICE FROM CHRYSLER SOMETIME IN JAN. 2014. I TOOK THE TRUCK TO THE DEALERSHIP ON FEB. 17, 2014. I WAS TOLD THERE WAS A LIMITED SUPPLY OF THE REPLACEMENT PART(S) AND THEY WOULD HAVE TO PUT MY NAME ON A LIST, THEN THEY WOULD CONTACT ME WHEN THE PART WAS AVAILABLE AND MY NAME WAS NEXT IN LINE FOR THE REPAIR. IN JULY 2014, I RECEIVED A DUPLICATE NOTICE FROM CHRYSLER. I CALLED THE DEALER TODAY (AUG. 21, 2014) TO FIND OUT IF I WAS STILL ON THE LIST. MY NAME IS APPROX. 87 ON THE LIST REMAINING AND THEY WERE ONLY ABLE TO DO 2 REPAIRS A DAY, IN PART BECAUSE THEIR BUILDING IS UNDER CONSTRUCTION FOR AN EXPANSION. I BELIEVE WAITING OVER 6 MONTHS FOR A REPAIR THAT COULD BE POTENTIALLY DANGEROUS IS UNREASONABLE. IN ONE WEEK, 8/28/2014, I HAVE PLANNED (FOR SEVERAL MONTHS) TO GO ON A CAMPING TRIP, WITH MY TRAILER CAMPER, AND STAYING IN A REMOTE CAMPGROUND WITH NO CELL PHONE SERVICE. I WILL NEED TO BACK INTO THE CAMPING SPACE WHICH USUALLY HAS TIGHT SPACES TO MANEUVER (THE CONDITIONS WHEN THE TIE ROD IS MOST LIKELY TO BREAK). THE PERSON I TALKED TO AT THE DEALERSHIP TOLD ME THAT IF THE TIE ROD BROKE I WOULD BE MOVED TO THE TOP OF THE LIST, WHICH WAS NOT COMFORTING! *TR
2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO RECALL PARTS ARE UNAVAILABLE TO COMPLETE RECALL. *SMD
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT ONLY ONE PART COULD BE ORDER PER MONTH. AS A RESULT, THE CONTACT WAS ADDED TO A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT EXHIBITING THE FAILURE. ..UPDATED 09-09-14 *BF
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE DEALER COULD NOT REPAIR THE VEHICLE BECAUSE THE PART WAS NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PART WAS EXPECTED TO BECOME AVAILABLE IN FEBRUARY OF 2015. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL REPAIRS ISSUE. *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD TAKE A WEEK FOR THEM TO GET TO HIS VEHICLE, AS THEY ONLY GET PARTS IN OCCASIONALLY, DUE TO A BACK LOG. ANOTHER DEALER, INFORMED THE CONSUMER, THEY COULD HAVE THE VEHICLE READY IN ONE DAY. HOWEVER, THEY WERE OVER SEVEN HOURS AWAY. *JB
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND HAD BEEN WAITING SIX MONTHS FOR THE VEHICLE TO BE REPAIRED. THE DEALER STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WE RECEIVED A RECALL NOTICE LAST YEAR AND WERE TOLD TO CONTACT A DODGE DEALERSHIP ON JANUARY 6, 2014 WHICH WE DID. THEY INFORMED US THAT THE REPLACEMENT PARTS FOR THE RECALL HAD A RECALL. WE HAVE NOW RECEIVED A 2ND NOTICE FOR THE RECALL. HAVE CALLED VASKO DODGE IN MCMURRAY, PA NOW A TOTAL OF FOUR TIMES AND CANNOT SEEM TO GET ANY ANSWERS. AT THIS STAGE I AM IN FEAR OF NOT ONLY MY LIFE, BUT THE LIVES OF MY CHILDREN DRIVING AROUND IN AN UNSAFE VEHICLE. CAN WE GET ANY ANSWERS??? AND MORE PARTICULARLY A NAME OF A CERTIFIED DODGE GARAGE THAT THE VEHICLE CAN BE TAKEN TO BE PROPERLY FIXED??? IT'S BEEN EIGHT MONTHS NOW. I WOULD APPRECIATE ANY INSIGHT WHATSOEVER FOR I'M OVERLY CONCERNED AT THIS POINT. THANK YOU IN ADVANCE FOR YOUR TIME AND ATTENTION. I WELCOME ANY HELP AT ALL. *TR
LEFT TIE ROD SNAPPED CAUSING COMPLETE LOSS OF CONTROL. THE SHOCK ABSORBER THAT IS BOLTED TO THE GEAR BOX CONTROL ROD FROM THE RIGHT TIE ROD TO THE LEFT WAS BUSTED CAUSING OIL TO LEAK OUT. THIS OCCURRED WHILE I WAS REVERSING INTO MY DRIVEWAY GOING A VERY SLOW SPEED. I WAS JUST AT THE DODGE DEALERSHIP TODAY IN REGARDS THIS RECALL ON A RECALL AND THE ASSOCIATES AT THE DODGE DEALERSHIP LOCATED IN BEEVILLE TEXAS ADVISED ME TO BRING MY VEHICLE BACK IN TWO TO THREE MONTHS BECAUSE THERE WERE OTHERS AHEAD. *TR
2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL NOTICE. *SMD THE CONSUMER STATED EACH TIME HE CALLED THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB UPDATED 09/09/14
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECEIVED RECALL NOTICE (N49 / NHTSA 13V-529) IN LATE DEC 2013. WAS INFORMED TO CALL FOR REPAIR AFTER JAN. 6, 2014, WAS PUT ON LIST. AS OF JULY 28, 2014 I WAS INFORMED THAT THE DEALERSHIP IS ONLY RECEIVING 1 TO 2 PARTS PER WEEK AND THAT THEY WERE JUST STARTING PAGE 7 OF REPAIR LIST AND THAT I AM AT THE BOTTOM OF PAGE 11. I USE THIS VEHICLE ON A DAILY BASIS IN MY BUSINESS MOVING HEAVY EQUIPMENT AND AM CONCERNED FOR MY AND OTHER MOTORIST SAFETY. MORE NEEDS TO BE DONE (MORE THAN 1 TO 2 PARTS PER WEEK) TO FIX THIS RECALL. *JS
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN DECEMBER OF 2013. SINCE THAT TIME, THE DEALER HAS STATED THAT THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE AND COULD NOT PROVIDE AN ESTIMATED DATE OF ARRIVAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WAS RECEIVED IN FEBRUARY OF 2014. THE MANUFACTURER AND THE DEALER WERE BOTH CONTACTED ON SEVERAL OCCASIONS AND INFORMED THAT THE PARTS NEEDED FOR THE REMEDY WAS NOT AVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →