Chrysler Group LLC: Steering › Linkages › Tie Rod Assembly
Chrysler Group LLC reported this defect to federal regulators on Nov 6, 2013 and put the number of vehicles at risk at 271,733. The repair is free for as long as the recall stands.
The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
The risk
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
The remedy
Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
11 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Dodge Ram 2500 | 283 | 5 | 12 | 8 |
| 2012 Dodge Ram 3500 | 366 | 9 | 8 | 4 |
| 2011 Dodge Ram 2500 | 298 | 4 | 7 | 3 |
| 2011 Dodge Ram 3500 | 225 | 5 | 5 | 3 |
| 2010 Dodge Ram 2500 | 236 | 4 | 4 | 5 |
| 2010 Dodge Ram 3500 | 150 | 9 | 4 | 3 |
| 2009 Dodge Ram 2500 | 214 | 5 | 3 | 6 |
| 2009 Dodge Ram 3500 | 105 | 5 | 2 | 6 |
| 2008 Dodge Ram 1500 | 554 | 8 | 6 | 40 |
| 2008 Dodge Ram 2500 | 317 | 9 | 8 | 12 |
| 2008 Dodge Ram 3500 | 173 | 11 | 14 | 9 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V529000.
Full record for the 2012 Dodge Ram 2500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →