Owners filed 104 complaints about this vehicle with federal regulators, most often about the power train › manual transmission. It has been recalled 1 time.
When it fails
112000112,000 milesMedian miles at failure
51 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure
9
0
0
0
Power Train › Manual Transmission
9
0
0
0
Steering
7
2
0
2
Unknown or Other
6
0
0
0
Power Train › Automatic Transmission
4
0
0
0
Engine and Engine Cooling › Engine › Diesel
4
0
0
0
Vehicle Speed Control
3
2
0
0
Structure › Body
3
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
3
0
0
0
Service Brakes
3
0
0
0
1 safety recall
Part 573 reports
Steering › Linkages › Tie Rod Assembly08E027000
Filed Mar 28, 20085,700 vehiclesAffinia Group, Inc.
Defect. AFFINIA IS RECALLING 5,700 AFTERMARKET CHASSIS TIE ROD ASSEMBLIES MANUFACTURED FROM MARCH 28, 2006 THROUGH MARCH 17, 2008, SOLD FOR USE ON MY 1998 AND 1999 DODGE RAM 2500 AND 3500 HEAVY DUTY TRUCKS. THE DUST SEAL SUPPLIED WITH THE CHASSIS TIE RODS WERE MANUFACTURED TO THE WRONG SPECIFICATION. AS A CONSEQUENCE, THE DUST SEAL MAY PREVENT THE BALL STUD OF THE CHASSIS TIE ROD FROM PROPERLY SEATING INTO THE TAPER OF THE VEHICLE STEERING KNUCKLE DURING AFTERMARKET INSTALLATION.
Risk. IF THIS CONDITION REMAINS UNDETECTED, THE BOLT CAN EVENTUALLY UNSEAT COMPLETELY, CAUSING THE AFFECTED WHEEL TO DISENGAGE FROM THE STEERING MECHANISM, POSSIBLY RESULTING IN A CRASH.
Remedy. AFFINIA WILL NOTIFY OWNERS AND REPLACE THE AFFECTED CHASSIS TIE ROD ASSEMBLIES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2008. OWNERS MAY CONTACT AFFINIA AT 734-827-5400.
What owners reported
Newest filings
Structure › Body
Filed Oct 29, 2019100,000 milesTX
TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO FRACTURE AND WAS CURRENTLY IN SEVERAL PIECES. THE CONTACT CALLED I-10 MAC HAIK DODGE CHRYSLER (LOCATED AT 12111 KATY FWY, HOUSTON, TX 77079, 713-538-2700) AND WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Structure › Frame and Members › Underbody Shields
Filed Feb 8, 2019240,000 milesCA
TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED THAT THE SPARE TIRE CABLES UNDERNEATH THE VEHICLE WERE RUSTED. THE FAILURE PREVENTED THE CONTACT FROM PLACING THE TIRE BACK IN THE SPARE TIRE COMPARTMENT, AS IT COULD FALL WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 240,000.
Air BagsCrash
Filed Aug 20, 2018196,000 milesVT
TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. WHILE THE CONTACT'S SPOUSE WAS DRIVING 30 MPH, SHE TURNED A CORNER AND CRASHED INTO A BAND OF TREES THAT WERE COVERING THE ROAD. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED GOSS DODGE CHRYSLER AT (802) 658-0120 (LOCATED AT 1485 SHELBURNE RD, SOUTH BURLINGTON, VT 05403), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 196,000.
Latches/Locks/Linkages › Hood › Latch
Filed Oct 2, 2017220,000 milesNJ
TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. WHILE DRIVING 45 MPH, THE HOOD OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE SO THAT THE CONTACT COULD CLOSE THE HOOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (FLEMINGTON CHRYSLER JEEP DODGE RAM (204 ROUTES 202-31N. FLEMINGTON, NJ 08822) CONFIRMED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.
Unknown or Other
Filed May 7, 2017FL
DASH IS NO GOOD BREAKING UP IF AIRBAG IS INFLATED THE PARTS OF DASH WOULD PUT OUT YOUR EYES COULD EVEN DO MORE ALL THE DODGE DASHES ARE BREAKING THEY NEED TO BE FIXED.
Service Brakes
Filed Jul 13, 2016168,000 milesAZ
EVER SINCE WE PURCHASED THE TRUCK USED FROM DODGE DEALER IN TUCSON ARIZONA WE HAVE HAD CONCERNS WITH SUSPENSION AND STEERING OF THE TRUCK. WHEN DRIVING THE TRUCK STEERING IS BOUNCY AND UNSTABLE. WE THOUGHT IT WAS ALIGNMENT SO WE TOOK IT IN AND TRUCK CONTINUES THE SAME. WHEN PULLING OUT 34' 5TH WHEEL STEERING IS VERY SHAKY AND VIBRATES A LOT. AFTER YEARS OF BRINGING UP CONCERN WITH DODGE DEALER WE TOOK TO ANOTHER SHOP WHERE THEY GAVE US A HUGE LIST OF THINGS NEEDING TOO GET FIXED. WE WENT BACK TO DODGE DEALER WHERE THEY GAVE US A 2ND OPINION AND CAME UP WITH ADDITIONAL CONCERNS WITH TRUCK. WE HAVE CHANGED SHOCKS, STRUTS, BE ALL JOINTS AND OTHER THINGS WITH THE SUSPENSION AND TRUCK CONTINUES TO RUN THE SAME WAY. BUT RECENTLY WE GOT BRAKES, DRUMS, AND MASTER CYLINDER SINCE WE RAN OUT OF BRAKES WHILE PULLING OUT 34' 5TH WHEEL. ALL THIS THINGS WERE RECOMMENDED SO THAT THE TRUCK WOULD RUN WELL. WE HAVE SPENT THOUSANDS OF DOLLARS AND ISSUE IS STILL UNRESOLVED. WE WOULD LIKE SOMEONE TO HELP US SINCE ALL THE RECOMMENDED REPAIRS HAVE BEEN DONE AND STILL HAVING SAME PROBLEM. WE TRAVEL QUITE A BIT WITH OUR ANIMALS AND WOULD HATE TO HAVE A DEADLY ACCIDENT DUE TO TRUCK PROBLEMS. PLEASE LET US KNOW WHAT WOULD BE THE BEST STEP TO REPAIRING OUR TRUCK TO SAFE CONDITIONS. STEERING SHAKY AND BRAKES FAILURE EVEN AFTER ALL RECOMMENDED REPAIRS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service Brakes
Filed Mar 6, 2016147,000 milesNJ
I JUST GOT THE TRUCK AND HAVE HAD BRAKES ACT FUNNY FRONT BRAKES SOME TIMES LOCK UP PULLS TO THE RIGHT, ACTS LIKE YOUR ON ICE, AND SOME TIMES LIKE YOU STEP ON A BRICK SO I LOOK IT UP ON THE INTERNET TO SEE THEY HAVE HAD THIS GOING ON FROM 1997 TO TODAY ALL THE SAME THINGS NOT 100 BUT 10000S OF COMPLAINTS ABOUT THE SAME THING WHY HAS THERE NOT BEEN A RECALL ON THIS PLUS I HAVE READ OF 100S HAVING ACCIDENTS WHEN THIS HAPPENS I BELIEVE THIS IS A ABS ISSUE FOR A LONG TIME WITH ALL DODGE TRUCKS 1500,2500 3500, PICKUPS I HAVE LOOK AT THE BRAKE SYSTEM BUT DON'T SEE WHY THIS IS GOING ON I HAVE HAD THIS GO ON AT ALL SPEEDS 15 TO 65 IT COMES AND GO'S
Service Brakes
Filed Mar 4, 2016147,000 milesNJ
RUNS OUT OF FUEL AT 1/4 TANK,BREAKS ACT LIKE FRONT BREAKS OR ON ICE WHEN COMING TO STOP DRY ROAD , CRUSE CONTROL DONT WORK WITH VACUUM LEAK
Exterior LightingFire
Filed Dec 16, 2015288,000 milesMN
TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE PARK LAMPS, FOG LIGHTS, EXTERIOR ROOF LIGHTS AND THE TAIL LIGHTS FAILED. THE CONTACT STATED THAT WHILE ATTEMPTING TO REPLACE THE HEADLAMP SWITCH, HE NOTICED THAT THE SWITCH AND WIRING HARNESS HAD MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 99V024000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 288,000.
SteeringCrash1 injured
Filed Jul 28, 2015149,312 milesCO
07/21/2015 VEHICLE UNEXPECTEDLY VEERED RIGHT LEAVING HIGHWAY RESULTING IN A CRASH
SteeringCrash1 injured
Filed Jul 28, 2015149,312 milesCO
TL* THE CONTACT OWNED A 1999 DODGE RAM 3500. WHILE DRIVING AT 35 MPH, THE VEHICLE STARTED PULLING TO THE LEFT. WHILE ATTEMPTING TO STOP THE VEHICLE, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE LEFT THE ROADWAY AND CRASHED INTO A RETAINING WALL. THE AIR BAGS DEPLOYED, KNOCKING THE CONTACT UNCONSCIOUS. THE CONTACT SUSTAINED LACERATIONS TO THE NOSE AND FACE, A CONCUSSION, BRUISING OF THE LEFT SHOULDER, A HEAD INJURY AND A WRIST INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 149,312.
Tires
Filed Sep 23, 2013194,044 milesFL
TL* THE CONTACT OWNS A 1999 DODGE RAM 3500 EQUIPPED WITH BF GOODRICH COMMERCIAL TIRES, SIZE: TA LT215/85/R16. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, SHE NOTICED THAT THE STEERING WHEEL WAS SHAKING. THE VEHICLE WAS TAKEN TO A MECHANIC TO HAVE THE TIRES BALANCED BUT WAS INFORMED THAT THE FRONT DRIVER'S SIDE TIRES TREAD WAS SEPARATING. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED WITH THE REAR DRIVER'S SIDE TIRE. THE FAILURE MILEAGE OF THE TIRE WAS 20,000. THE VEHICLE FAILURE MILEAGE WAS 194,044. THE DOT NUMBER WAS UNAVAILABLE.
Structure
Filed Apr 16, 201362,856 milesFL
DASH BEGAN CRACKING IN 2003, AND HAS CONTINUED UNTIL NOW IT IS FALLING IN. I AM AFRAID THAT THE PIECES WILL CAUSE AN UNKNOWN HAZARD IN THE PARTS HOUSED UNDER THE DASH. *TR
Structure
Filed Oct 2, 201265,500 milesFL
THE DASHBOARD ON MY RAM 3500 CRACKED AND IT IS FALLING THROUGH. THERE IS A POTENTIAL HAZARD WITH THE SMALL PLASTIC PIECES. *TR
Structure › Body
Filed Aug 29, 2012SC
TL* THE CONTACT OWNS A 1999 DODGE 3500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND SHARP SHARDS WERE EXPOSED. THE DEALER ADVISED THE CONTACT THAT THE DASHBOARD WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 289,000. ...UPDATED 10/19/12 *BF
Engine and Engine Cooling
Filed Dec 20, 2011132,000 milesSC
TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED THAT THE MAIN ENGINE COMPUTER EXHIBITED A SHORT, CAUSING THE VEHICLE TO ENGAGE FULL THROTTLE WHEN STARTING THE ENGINE. NEITHER THE MANUFACTURER NOR THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 132,000.
Structure › Body
Filed Nov 21, 201174,000 milesNC
TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED HE NOTICED THAT HIS DASHBOARD WAS FRACTURED IN DIFFERENT AREAS. THE VEHICLE WAS INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Unknown or Other
Filed Aug 23, 2011SC
DASH BOARD HAS CRACKED, HOLES, SPLITTING. WORRIED THAT AIRBAG COULD DEPLOY NOTICED PROBLEM ABOUT 7 YEARS AGO -- BROUGHT TO DEALERS ATTENTION - BUT TOLD IT WAS COSMETIC -- WOULD NOT DO ANYTHING ABOUT. IT WOULD COST ME $1500+ TO REPLACE.
Seat Belts
Filed Aug 10, 2011290,000 milesSC
TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED THAT BOTH FRONT DRIVER AND PASSENGER SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 290,000. UPDATED 11/17/11 *BF THE CONSUMER ALSO STATED THE DASHBOARD SUDDENLY COLLAPSED INTO PIECES AND NEEDS TO BE REPLACED. UPDATED 02/29/12
Steering
Filed Jul 14, 2011106,591 milesRI
WHILE TRAVELING AT A SLOW SPEED THERE WAS A SUDDEN STEERING FAILURE RESULTING IN COMPLETE LOSS OF VEHICLE CONTROL. A LOOK UNDER THE VEHICLE SHOWED THAT THE ENTIRE PASSENGER SIDE IDLER ARM ASSEMBLY HAD RIPPED OFF THE FRAME AND THE ARM AND STEERING LINKAGES WERE DRAGGING ON THE GROUND. THE FAILURE SEEMED TO BE CAUSE BY EXTREME RUST/ROT.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 28, 2008. Source: NHTSA Office of Defects Investigation.