2000 Dodge Ram 3500

Defect. VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Risk. WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

THE CRACKING HAS DONE NOTHING BUT GET WORSE. THE DASH HAS BEGUN HAVING CHUCKS OF BROKEN PLASTIC FALL OFF INTO THE INSTRUMENTATION AND ON THE FLOOR. IT HAS DISPROPORTIONATELY DEVALUED THE TRUCK. THE DASH SHOULD BE REPLACED BY DODGE ALONG WITH THE BEZEL ON THE INSTRUMENT CLUSTER WHICH HAS 2 CRACKS IN IT. THE CRACKS IN THE DASH ARE ALSO WERE INHIBITING THE DEFROSTER FROM CLEARING THE WINDSHIELD WHEN FOGGED UP ON THE INSIDE. THIS WAS PROVING VERY DANGEROUS UNTIL I REMOVED THE PIECES THAT WERE BLOCKING THE AIR FLOW. *TR

HAD A CAR PULL OUT IN FRONT OF ME AND AIR BAGS DID NOT DEPLOY IN CRASH. EXCESSIVE FRONT END DAMAGE, INSURANCE TOTALED TRUCK. ALSO HAD A FRIEND 2 WEEKS PRIOR INVOLVED IN A CRASH WITH EXCESSIVE FRONT END DAMAGE, INSURANCE TOTALED HIS TRUCK AND HIS AIR BAGS DID NOT DEPLOY. HIS TRUCK WAS A 2006 RAM 3500. DOES DODGE HAVE AN AIR BAG PROBLEM IN THESE TRUCKS? SEEM TO. *TR

DODGE CASE # [XXX] CRACKED DASHBOARD DUE TO DEFECTIVE PLASTIC WHEN TRUCK WAS MANUFACTURED IN 2000. VEHICLE WAS PARKED IN AN INSULATED ENCLOSED GARAGE EXCEPT WHEN BEING DRIVEN. DUE TO THE SEVERE CRACKS, SHARP PIECES COULD POTENTIALLY FLY THROUGH THE CAB UPON IMPACT DURING AN ACCIDENT CAUSING SERIOUS TO FATAL CUTS. THERE SHOULD BE A RECALL ON THE DEFECTIVES DASHBOARDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON APRIL 2, 2012 I WENT TO A RANCH THAT I WORK AT, PUT MY TRUCK IN PARK, PUT THE BRAKE ON, AND OPENED THE GATE. I DROVE THROUGH AND DID THE SAME PROCEDURE TO GO TO CLOSE THE GATE. MY TRUCK POPPED OUT OF PARK,RAN THROUGH IT'S PARKING BRAKE, THE DOOR KNOCKED ME DOWN AND THE FRONT TIRE OF MY DODGE 3500 RAN OVER BOTH OF MY LEGS AND MY ARM. IT BROKE MY LEGS BUT DID NOT BRAKE MY ARM. I AM STILL RECOVERING. AT FIRST I THOUGHT IT WAS MY FAULT UNTIL I LEARNED THAT THIS HAPPENS A LOT AND PEOPLE EVEN DIE AS A RESULT OF THIS INJURY. IT IS NOT ONE PARTICULAR KIND OF VEHICLE EITHER AND THE ATTORNEY'S DO NOT WANT TO EVEN ADDRESS THE ISSUE. THE REASON IT HAPPENS IS BECAUSE THERE IS NO NEUTRAL BETWEEN PARK AND REVERSE. ALSO IF YOU HAD THE PARKING BRAKE ATTACHMENT IN THE FRONT BRAKES AS YOU DO ON THE REAR BRAKES THE PARKING BRAKE WOULD HOLD WHEN THE VEHICLE ROLLS BACKWARD. MY TRUCK ROLLS WITHOUT PEDDLE PRESSURE AT 6 MILES PER HOUR. THERE IS NO EXCUSE TO NOT CHANGE THIS REQUIREMENT, BUT I AM ONLY ONE PERSON, PLEASE HELP ME SAVE LIVES. IN SAN DIEGO COUNTY ALONE WE HAD IN APRIL ONE DEATH AND THREE INJURIES. THIS IS UNACCEPTABLE. I HAVE THE IDEA AND I AM ASE CERTIFIED MECHANIC. I DO NOT PRACTICE AS A MECHANIC, I AM 68 AND JUST COULD NOT DO THE WORK IF I TRIED ESPECIALLY NOW. ALSO I DO NOT INTEND TO SEEK A PROVISIONAL PATENT, I JUST WANT THE PROBLEM FIXED. PLEASE HELP ME HELP ALL OF US THROUGHOUT THE WORLD. THIS ENGINEERING CHANGE NEEDS TO HAPPEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM

TL* THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THAT HE HEARD A KNOCKING NOISE COMING FROM THE ENGINE WHILE DRIVING AT ALL SPEEDS. THE FAILURE ALSO OCCURRED WHILE STOPPED. THE VEHICLE WAS TAKEN TO THREE DIFFERENT REPAIR SHOPS AND THE CONTACT WAS INFORMED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS UNAVAILABLE.

CONSUMER STATES DODGE RAM 3500 DIESEL POPPED OUT OF PARK CAUSING INJURIES *TGW THE CONSUMER STATED THE DOOR OF THE VEHICLE HIT HER AND THE TRUCK RAN OVER HER, BREAKING BOTH OF HER LEGS. *JB

TL* THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD WAS SEVERELY CRACKED AND FRACTURED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 04/30/13*LJ

TL*THE CONTACT OWNS A 2000 DODGE 3500. THE CONTACT STATED WHEN TURNING INTO HIS DRIVEWAY HE HEARD A LOUD CLANGING NOISE. WHEN HE INSPECTED THE VEHICLE HE NOTICED THAT THE FRAME HAD DETACHED FROM THE VEHICLE DUE TO RUST. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000. UPDATED 07/08/11 *BF THE CONSUMER STATED HE NOTICED THE DRAG LINK MOUNT HAD COME OFF THE FRAME AND WAS RUSTED THROUGH IN MANY PLACES. UPDATED 02/03/12

TL*THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THAT THE RIGHT FRONT WHEEL BEARING FROZE. THE CONTACT HAD TROUBLE GETTING THE WHEEL BEARING OFF AND THE DEALER STATED THAT IT WOULD COME OFF WHEN MORE PRESSURE WAS APPLIED. WHEN THE CONTACT APPLIED MORE PRESSURE, THE THREADS ON THE DRIVE AXLE AND AXLE NUT STRIPPED AND THE CONTACT THEN HAD TO REPLACE THE HUB, NUT AND AXLE. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED 03/02/11 *BF THE CONSUMER STATED HE TRIED TO PULL THE HUB OFF THE AXLE AND IT SEPARATED. THE CONSUMER HAD TO REPLACE THE HUB, AXLE AND NUT. THE DRIVE AXLE AND NUT ARE AVAILABLE ONLY THROUGH THE DEALER; AXLE $760 AND NUT $31.00. UPDATED 09/19/11

S10 APPROPRIATE HANDLING- LETTER FROM REGARDING DODGE RAM TRUCKS PROBLEMS *TGW THE CONSUMER STATED HE EXPERIENCED THREE LEFT FRONT WHEEL BEARING FAILURES. THE FIRST INCIDENT CAUSED $600 IN DAMAGE TO THE VEHICLE. *JB

TL* THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THAT THE TRAILER HITCH SIDE BRACKETS FRACTURED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND INQUIRED IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 00V107000 (TRAILER HITCHES). THE DEALER ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THE DASHBOARD DISINTEGRATED AND BEGAN TO FALL FROM THE VEHICLE. THE MANUFACTURE ADVISED THEY HAD NOT RECEIVED ANY COMPLAINTS SIMILAR TO HIS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 55,000. UPDATED 07/19/10 *BF UPDATED 09/07/10

2000 DODGE RAM 3500 DASH CAVED IN , ALL PLASTIC IS BREAKING. *TR

WHILE TOWING A TRAILER BRAKE LINE NEAR THE REAR OF FUEL TANK RUPTURED CAUSING BRAKE FAILURE FOUND THAT OTHER DODGE TRUCKS WITH SAME PROBLEM EXISTED CALLED DODGE SAFETY RECALL 800 NUMBER WAS TOLD THERE IS NO SUCH ISSUE I OWN A 2000 DODGE RAM 3500. *TR

DASH BOARD HAS SEVERAL CRACKS. THEY MAKE POPPING NOISES AND ARE GETTING WORSE. *TR

ELECTRIC SEAT FIRE, SAFETY FUSE FAILED TO BLOW. FUSE BLOCK MELTED, SEAT MOTOR SHORTED OUT,WIRING HARNESS BURNED INTO FIRE WALL, ACROSS CARPET, AND UNDER SEAT INTO FOAM PADDING. TRUCK WAS PARKED IN DRIVEWAY, AND WAS NOT ON. PROBLEM OCCURRED IN THE MIDDLE OF THE NIGHT, AND HAD NOT BEEN DRIVEN ON THAT DAY. UPON INVESTIGATION IT WAS FOUND THAT THE ORIGINAL SEAT WIRING HARNESS HAD BEEN IMPROPERLY INSTALLED AT THE PLANT. CHRYSLER HAS INSPECTED THE TRUCK AND DENIED ANY LIABILITY, AND HAS FAILED TO OFFER ANY CUSTOMER ASSISTANCE. YET ON 2-20-2008 THEIR PARTS MANAGER ADMITTED THAT THEY HAD REROUTED THE NEW WIRING HARNESS WHERE IT WAS SUPPOSED TO GO, AND FURTHER ELECTRICAL ISSUES ARE STILL OCCURRING. I HAVE BEEN WITHOUT A TRUCK FOR 6 WEEKS NOW, AND MY STATE FARM INSURANCE IS HAVING TO COVER AN OBVIOUS MANUFACTURE FLAW. *TR

2000 DODGE RAM 3500 QUAD CAB/ELECTRIC SEAT WIRING HARNESS FIRE. SAFETY FUSE FAILED, THUS RESULTING IN SMOLDERING FIRE BETWEEN SEAT FOAM AND ALONG CARPET BELOW THE SEAT. HARNESS WAS INSTALLED OVER METAL FRAME, AND COMPROMISED WHEN ANYONE WOULD SET ON THE SET. OVER TIME THE PROTECTIVE COATING WORE OFF AND THE WIRING GROUNDED OUT ON SEAT FRAME. WE GOT UP ONE MORNING ONLY TO FIND THE TRUCK FILLED WITH SMOKE, AND WERE UNABLE TO LOCATE THE REASON. I CONTINUED TO USE THE TRUCK OCCASIONALLY, EVEN THOUGH I HAD NO DASH LIGHTS, RADIO, DOME LIGHTS, ETC... FINALLY ONE DAY ABOUT 2-3 WEEKS LATER I HAPPENED TO LEAN ON THE SIDE OF THE SEAT AND SAW A BURNED PLACE. UPON FURTHER INVESTIGATION, I WAS ABLE TRACE A FIRE TRAIL. I DROVE THE TRUCK TO THE DEALERSHIP WHERE I BOUGHT IT, AND WAS TOLD THEY COULDN'T HELP ME. THAT I WOULD HAVE TO FIX IT MYSELF. I RETURNED HOME WITH THE TRUCK AND CONTACTED AN ELECTRICIAN TO COME LOOK AT THE TRUCK FOR ME. HE TOOK ONE LOOK AT THE DAMAGE AND SAID THAT IT WAS A FAULTY WIRING JOB FROM THE FACTORY, AND HE WAS NOT ABLE TO HELP ME. HE SUGGESTED I CONTACT THE DEALERSHIP. SO I RETURNED WITH THE TRUCK AND CONTACTED CHRYSLER CUSTOMER SERVICE WITH THE 800 NUMBER I WAS GIVEN. BOTH CHRYSLER AND MY STATE FARM AGENT SAID THE TRUCK WAS UNSAFE AND NOT TO DRIVE IT UNTIL A REPRESENTATIVE FROM CHRYSLER INSPECTED THE TRUCK. STATE FARM'S ADJUSTER WAS NOT ALLOWED TO SEE THE TRUCK UNTIL AFTER CHRYSLER FINISHED THEIR 'INVESTIGATION'. I RECEIVED A LETTER 1/18/2008 FROM CHRYSLER ABSOLVIN

TL*THE CONTACT OWNS A 2000 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED EXCESSIVE CRACKING ON THE INSTRUMENT CONTROL PANEL CLUSTER. THE CRACKING HAS PROGRESSIVELY WORSENED AND CREATED A LARGE HOLE IN THE PANEL, CAUSING PARTICLES TO FALL INWARDS. THE DEALER STATED THAT THE FAILURE WAS A COMMON OCCURRENCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 170,000.

WHILE DRIVING MY DODGE VAN, IT WILL SHUT OF, NO GAS TO ENGINE. I CAN CRUISE TO THE SIDE OF THE ROAD MOST OF THE TIME. HAD THE VEHICLE WORKED ON, NEW FUEL PUMP, CLEANED THE GROUND AS ADVISED MY A DODGE SERVICE CENTER, HAD A COMPLETE TUNE UP AND ANYTHING ELSE MYSELF OR MY MECHANIC COULD THINK OF. THE VEHICLE STILL CUTS OFF WHEN IT WANTS WITHOUT WARNING. IT WILL RESTART AFTER 4-5 MINUTES. *TR

DIESEL ENGINE LEAKING FUEL AND ECM MANDATING REPLACEMENT OF INJECTION PUMP AS WELL AS THREE AND ONE HALF WEEKS DOWN TIME TO SECURE PARTS. PROBLEMS BEGAN IN JUNE 2007. *TR

BRAKE LINE FAILURE DUE TO CORROSION. 2000 RAM 3500 4WD. NO WARNING. TOWING TRAILER AT THE TIME, USED PARKING BREAK TO AVOID ACCIDENT. PART REPLACED WITH MANUFACTURER'S REPLACEMENT PART #52009177. NOTE MANUFACTURER HAS CHANGED MATERIAL ON REPLACEMENT PART TO ALUMINUM. MANUFACTURER HAS NOT NOTIFIED OWNERS OF THESE VEHICLES THAT THERE PRODUCT WAS MANUFACTURED WITH INFERIOR MATERIAL. HOWEVER, THEY MUST HAVE KNOWN SOMETHING IS WRONG AS DEMONSTRATED BY THE CHANGE OF MATERIAL IN THE REPLACEMENT PART. OVER 200,000 DODGE RAMS ARE AT RISK OF CATASTROPHIC BREAK FAILURE. THE MANUFACTURER HAS A RESPONSIBILITY TO RECALL THIS PRODUCT AND FIX IT. I COULD HAVE BEEN KILLED. *JB

TL*THE CONTACT OWNS A 2000 DODGE RAM 3500. WHILE DRIVING 60 MPH SHE FELT THE VEHICLE VIBRATE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. APPROXIMATELY A YEAR LATER THE FAILURE OCCURRED AGAIN WHILE 60 MPH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THEY MADE A FEW REPAIRS BUT SHE WAS UNSURE WHAT THEY REPAIRED. THE FAILURE MILEAGE WAS 137,000 AND THE CURRENT MILEAGE WAS 150,000.

DODGE 3500 DASH CRACKING INTO PIECES, CON CERN OF SHARP EDGES IF IN AN ACCIDENT AND PIECES FALLING THROUGH THE DASH ONTO GAS LINKAGE OR BRAKE PREVENTING THEM FROM WORKING. *TR

LOW BEAM HEADLIGHTS STOPPED WORKING. HAD REPAIR DONE (DEALER) THEN NEXT DAY VEHICLE MAKES NO CONTACT WITH STARTER, EVERYTHING ELSE WORKS. REPAIRED AT DEALER, HEADLIGHTS DON'T WORK. WITH RENTAL VEHICLE REPLACEMENT OF STARTER (DEALERSHIP ADVISED), REPLACEMENT OF ALTERNATOR ( DEALERSHIP ADVISED), REPLACEMENT OF BATTERIES (DEALERSHIP ADVISED), HEADLIGHTS NOT WORKING. BROUGHT BACK TO HOUSTON TO DEALER ALL AT MY EXPENSE OF $1,850.00. TOOK TO ANOTHER DEALER AND HAVE BEEN TOLD THAT I NEED AN ENTIRE WIRING HARNESS TO THE TUNE OF $2,823.00. ALL TECHS HAVE MADE THE SAME COMMENT, DODGE MADE THE WIRING TOO TIGHT, CONSTANTLY IN A BIND WHEN RAISING AND LOWERING THE STEERING WHEEL. DON'T TRUST THEM ANYMORE. WAS THERE A FIRE QUESTION; NOT YET. DATE IS APPROXIMATE. *NM

BOUGHT A BEAUTIFUL 2000 DODGE RAM 3500 TRUCK IN 2004, WITHIN 8 MONTHS THERE WERE SEVERAL CRACKS ALL OVER THE DASHBOARD. THE PLASTIC WAS SO BRITTLE IT COULD NOT BE REPAIRED AND I AM NOW LOOKING INTO REPLACEMENT. *JB

DT: THE CONTACT STATED WHILE DRIVING 50-55 MPH ON NORMAL ROAD CONDITIONS THE VEHICLE STARTED TO SHAKE VIOLENTLY. WHILE APPROACHING THE NEXT EXIT THE FRONT PASSENGER SIDE TIRE BLEW AND THE BEAUTY RING AND HUB CAP FLEW OFF THE TIRE. THE TIRE WAS CHANGED. THE BLOWN TIRE IS NO LONGER AVAILABLE. THERE WERE TWO NEW TIRES PURCHASED AND PLACED ON THE FRONT OF THE VEHICLE. THE F FRONT DRVIVER SIDE TIRE WAS PROVIDED TO A FRIEND WHO PLACE THE TIRE ON THE RARE OF THE VEHICLE HOWEVER IT BLEW ON THE FRIENDS VEHICLE. ONE OF THE TWO NEW REPLACEMENT TIRES WOULD NOT BALANCE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT SERVICE STATION. THE SERVICE MECHANIC COULD NOT GET THE TIRE TO BALANCE SO IT WAS REPLACED. LATER WHILE TRAVELING ON THE INTERSTATE THE VEHICLE BEGAN TO SHAKE VOILENTLY. AFTER INSPECTION, THE TIRE WAS OBSERVED TO HAVE A SHIFTED STEEL BELT. THE MANUFACTURER WAS CONTACT WHO DETERMINED THAT THEY WOULD REPLACE BOTH FRONT TIRES. ALL THE TIRES THAT BLEW WERE DUE TO SHIFTED TIRE BELTS. THE TIRE SIZE WAS LT23585R16.

I DROVE MY 2000 DODGE 3500 CUMMINS DIESEL WITH 85000 MILES TO WORK AND TURNED IT OFF, WHEN I CAME BACK IT WOULD NOT START. CHRYSLER REFUSED TO HELP. I THEN HAD THE VP44 INJECTOR PUMP REPLACE AT A COST OF $1550.00 TO ME . EXPRESSWAY DODGE TOLD ME THAT THE ENGINE WAS STILL UNDER WARRANTY BY CUMMINS BUT THE PUMP WAS NOT COVERED BY CHRYSLER.

CONSUMER STATED UPPER BALL JOINTS WORE OUT PREMATURELY.*AK

THE CONSUMER WAS ABLE TO SHIFT GEARS WITHOUT APPLYING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *JB *SC

ABS AND BRAKE LIGHT FLASHING ON AND OFF, AND STAYING ON. DAIMLERCHRYSLER RECALL NO. D-20 AND NHTSA RACALL NO. 04V185 KILE DODGE DEALER REFUSED TO REPAIR UNDER THE RECALL. THEY INDICATED THE RECALL WAS NOT LISTED ON THEIR COMPUTER AND COULD NOT HONOR IT. *AK

I BOUGHT A DODGE DIESEL 1 TON FROM A PRIVATE PARTY. AFTER I BOUGHT IT, THE PREVIOUS OWNER CALLED IT A "LEMON". HE HAD IT INTO DODGE FOR NUMEROUS PROBLEMS. I HAVE BROKE DOWN IN THE TRUCK TWICE. I LEFT HOME ON 9/3/04 FOR VACATION, I WAS IN A VERY REMOTE AREA WHEN I HEARD A TERRIBLE METAL NOISE- IT TURNED OUT TO BE THE MANUAL TRANSMISSION. I MADE IT TO THE DODGE DEALER, WHO NOW WANTS AMOST $4000 TO REPLACE THE TRANSMISSION. I ASKED FOR HELP FROM DODGE ON THIS REPAIR SINCE THE TRUCK ONLY HAS 82,000 AND STILL HAS A ENGINE WARRANTY. THEY ARE REFUSING. I DID FIND OUT THAT IT NEEDS A NEW CLUSTER GEAR AND THE TRANSMISSION DID HAVE OIL IN IT. THE TRUCK, ASIDE FROM REGULAR OIL CHANGES, HAS ONLY BEEN SERVICED AT THE DEALER. THE TRANSMISSION HAD TO BE DEFECTIVE (IDLE GEAR IS WHAT THE DEALER SERVICE MGR. TOLD ME). I DECIDED TO HAVE MY LOCAL SHOP INSTALL A NEW FACTORY TRANSMISSION. IT WILL COST ME ABOUT $3500. I DON'T EVEN WANT TO OWN THIS TRUCK ANYMORE. THE DODGE CALL CENTER HAS BEEN RUDE AND UNHELPFUL. *AK

CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE DRIVING BETWEEN 30-35 MPH. UPON IMPACT, NONE OF THE FRONTAL AIR BAGS DEPLOYED. DRIVER SUSTAINED BRUISES TO RIGHT KNEE, WHEN IT HIT THE DASHBOARD, AND WHIPLASH. VEHICLE IS CURRENTLY AT THE BODY SHOP. *AK

CONSUMER NOTICED THAT FUEL GAUGE WAS GIVING FALSE READING WHEN FUEL GAUGE REACHED HALF FULL. VEHICLE RAN OUT OF GAS BECAUSE THE FUEL TANK ACTUALLY WAS EMPTY.*AK

WITHOUT WARNING VEHICLE STALLED, CAUSING THE DRIVER TO DRIFT TO THE SIDE OF THE ROAD. CONSUMER STATED THAT THE FUEL GAUGE WAS DEFECTIVE. CONSUMER NOTIFIED THE DEALERSHIP ABOUT THIS ISSUE, HOWEVER, MECHANIC HAD NOT CORRECTED THE PROBLEM. *AK

TRANSMISSION MALFUNCTIONED. AS A RESULT, VEHICLE ACCELERATED AND DECELERATED WITHOUT WARNING. *AK

TRANSMISSION PROBLEM THAT DODGE HAS KNOW ABOUT FOR YEARS AND REFUSES TO REPAIR- AUTOMATIC TRANSMISSION, GOVERNOR SOLENOID, AND SENSOR CAUSING NO TRANSMISSION UP-SHIFT. THESE HAVE BEEN FAILING ON VEHICLES FOR MANY YEARS AND ESTIMATES ARE 4 OUT OF 5 FAIL BEFORE 100,000 MILES. YOU PULL OUT IN TRAFFIC AND YOU HAVE NO UP-SHIFT AND VEHICLE FAILS TO ACCELERATE CAUSING CRASHES. *NM

MY COMPLAINT CONCERNS MY VEHICLE AND SEVERAL THOUSAND OTHERS THAT BELONG TO MEMBERS OF THE TURBO DIESEL REGISTER. THE REASON IM WRITING IS IN HOPES THAT WE CAN GET A SAFETY ISSUE ADDRESSED, AND CORRECTED ONCE AND FOR ALL. THERE HAS BEEN A REPEATED TREND OVER SEVERAL YEARS NOW CONCERNING THE LIFT PUMP (FUEL TRANSFER PUMP) UTILIZED IN THE 2500/3500 CUMMINS DIESEL APPLICATION. I AM A MEMBER OF THE FAILED LIFT PUMP CLUB AND HAVE EXPERIENCED THIS LIFT PUMP FAILURE ON MY 2000 3500 DODGE CTD. THIS FAILURE CAUSES THE TRUCK TO LOOSE POWER AND SOMETIMES DIE. THIS CAN BE LIFE THREATENING IF THE TRUCK OWNER IS ON THE HIGHWAY TOWING A LOADED TRAILER. I HOW OWN A 2002 3500 CTD AND WOULD LIKE THIS DESIGN PROBLEM CORRECTED. I AM NOT ALONE IN THIS CONCERN, THERE ARE THOUSANDS OF 1998.5 - 2002, 24 VALVE CUMMINS TURBO DIESEL OWNERS THAT ARE CONCERNED AND HAVE COMPLAINED TO DODGE ABOUT THIS PROBLEM WITH NO RESOLUTION. THIS CAN BE DOCUMENTED BY GOING TO THE TURBO DIESEL REGISTER ON THE WEB. HTTP://WWW.TURBODIESELREGISTER.COM/FORUMS/SHOWTHREAD.PHP?S=&THREADID=75368&PERPAGE=15&PAGENUMBER=2. *NLM

THE FUEL DELIVERY PUMP (ELECTRIC) ON DODGE, DIESEL EQUIPPED TRUCKS. THIS IS A SAFETY PROBLEM IF THIS PUMP FAILS WHILE ONE IS TOWING OR TRYING TO NEGOTIATE A INTERSECTION. *NLM

THE ENGINE STALLED, WHEN THE VEHICLE DECELERATED.*DT *JB

I OWN A 2000 DODGE 3500, THEY HAVE REPLACED 4 V10 ENGINES AND THE TRUCK ONLY HAS 54,000 MILES ON IT. THE ENGINE GIVES LITTLE TO NO WARNING AND JUST STOPS RUNNING.*JB

FUEL LEAK

WHILE DRIVING OVER 50 MPH STEERING WHEEL LOOSENED, RESULTING IN LOSS OF CONTROL.*AK

A FIRE STARTED WHILE AT A STOP SIGN. VEHICLE TOWED TO DEALER, AND INFORMED THAT IT WAS DUE TO WIRE HARNESS FALLING ONTO ENGINE AND CATCHING ON FIRE. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK

CONSUMER IS EXPERIENCING MULTIPLE STEERING PROBLEMS SUCH AS VEHICLE STEERS HARD. VEHICLE WANDERING ON ROAD. EXCESSIVE PLAY IN STEERING BOX. DEALER FOUND BENT STEERING DAMPER, REPLACED STEERING BOX, AND TRACK BAR. CONSUMER STATES STEERING IS TOO TIGHT. DEALER ADJUSTED BOX TO REDUCE STEERING EFFORT. HOWEVER, THE VEHICLE STILL WANDERS. *TT

WHILE DRIVING, VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT, WIRING HARNESS AND FIREWALL WERE BURNED, CLAIM 16-N185-992. *SLC

CONSUMER STATES THIS IS THE SECOND MAJOR PROBLEM THEY HAVE EXPERIENCED WITH THE ENGINE, IN MARCH THE ENGINE WAS REBUILT, THE OIL WAS CHANGED 1-2 WEEKS PRIOR TO THE FIRE, THE FIRE APPEARED TO HAVE STARTED FROM THE ALTERNATOR, THE FIRE CAUSED THE BATTERY TO MELT AND ACID GOT ALL OVER, THE FIRE WAS CONTAINED TO THE ENGINE COMPARTMENT, CLAIM 16-N124-673. *SLC

WHILE DRIVING CONSUMER FOUND IT VERY DIFFICULT TO CONTROL VEHICLE IN EXTREMLY WINDY CONDITIONS, VEHICLE WOULD WANDER FROM SIDE TO SIDE MAKING STEERING A REAL PROBLEM, VEHICLE WAS INSPECTED AND A ALIGNMENT WAS PERFORMED WHICH DID NOT CORRECT THE PROBLEM AS WELL AS REPLACING FRONT AND REAR SHOCKS, SET AIR BAGS, AND INSTALLED SWAY BAR IT WAS ALSO DETERMINED THAT THE VEHICLE WAS OVERWEIGHT WHICH WAS CAUSING THE PROBLEM. *JB

VEHICLE WANDERS AT HIGHWAY SPEEDS. DEALERS HAVE TRIED WHEEL ALIGNMENT 3 TIMES AND DIFFERENT SHOCKS. NOTHING SEEMS TO REMEDY PROBLEM.*AK

VEHICLE WANDERS ALL OVER ROAD WHEN DRIVING OVER 50 MPH. DEALER REPLACED STRUT, BUT THIS DID NOT REMEDY SITUATION. *AK CONSUMER STATES HE KNOW LONGER OWNS THIS VEHICLE.*JB

VEHICLE WANDERS ACROSS ROAD AT 50 OR MORE MPH. DEALER NOTIFIED ON TWO OCCASIONS, AND INFORMED CONSUMER THAT NOTHING COULD BE FOUND. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK