Filed Mar 28, 20085,700 vehiclesAffinia Group, Inc.
Defect. AFFINIA IS RECALLING 5,700 AFTERMARKET CHASSIS TIE ROD ASSEMBLIES MANUFACTURED FROM MARCH 28, 2006 THROUGH MARCH 17, 2008, SOLD FOR USE ON MY 1998 AND 1999 DODGE RAM 2500 AND 3500 HEAVY DUTY TRUCKS. THE DUST SEAL SUPPLIED WITH THE CHASSIS TIE RODS WERE MANUFACTURED TO THE WRONG SPECIFICATION. AS A CONSEQUENCE, THE DUST SEAL MAY PREVENT THE BALL STUD OF THE CHASSIS TIE ROD FROM PROPERLY SEATING INTO THE TAPER OF THE VEHICLE STEERING KNUCKLE DURING AFTERMARKET INSTALLATION.
Risk. IF THIS CONDITION REMAINS UNDETECTED, THE BOLT CAN EVENTUALLY UNSEAT COMPLETELY, CAUSING THE AFFECTED WHEEL TO DISENGAGE FROM THE STEERING MECHANISM, POSSIBLY RESULTING IN A CRASH.
Remedy. AFFINIA WILL NOTIFY OWNERS AND REPLACE THE AFFECTED CHASSIS TIE ROD ASSEMBLIES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2008. OWNERS MAY CONTACT AFFINIA AT 734-827-5400.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Electrical System
Filed Dec 3, 2018360,000 milesNC
AT LEAST THE THIRD TIME I HAVE REPLACE THE HEADLIGHT SWITCH, TWICE THE HARNESS BECAUSE IT MELTED TOGETHER. AND NOW TODAY HAVING TO REPLACE MARKER WIRE (GREEN WITH WHITE STRIPE) AND IT IS TO HOT TO TOUCH, THE WIRE HAS GONE STIFF AND HARD AND I AM AFRAID IT WILL CAUSE A FIRE THIS TIME.
Unknown or Other
Filed Nov 12, 2017CA
DASHBOARD IS CRACKED AND DISINTEGRATING
Unknown or Other1 injured
Filed Jul 31, 2017121,613 milesFL
DASHBOARD IS DISINTEGRATING AND HAS SHARP SHARDS THAT CUTS HANDS WHEN CLEANING IT.
Visibility/Wiper
Filed Jul 30, 2017IN
DEFROSTER WON'T WORK DUE TO BROKEN DASH
Unknown or Other
Filed Jul 24, 201756,000 milesTX
BROKEN DASH. I BOUGHT TRK NEW IN 98. IN 2000 I FOUND A CRACK IN MY DASH. I WENT TO MY LOCAL DEALER AND THE SERV. MNGR. ADVISED IT WAS A COSMETIC ISSUE THEREFORE NOT COVERED BY WARRANTY. I DID NOT REPLACE DASH AS IT WAS QUOTED AS OVER 750 TO R/R. OVER YEARS IT HAS GOTTEN WORSE. FOR LAST COUPLE OF YEARS SMALL PIECES OF THE DASH WOULD BLOW OUT OF THE A/C VENTS STRIKING ME IN THE FACE WHILE DRIVING. VERY DANGEROUS ISSUE.
Steering
Filed Mar 21, 2016173,000 milesOK
TL* THE CONTACT OWNS A 1998 DODGE RAM 3500. WHILE DRIVING 5 MPH, THE VEHICLE PULLED TO THE RIGHT INDEPENDENTLY. WHILE MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL DETACHED. THE ANTI-BRAKE AND BRAKE SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARING FAILED DUE TO THE TIE RODS AND THE WHEEL HUB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TIE RODS WERE NOT REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08E027000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000.
Service Brakes
Filed Mar 2, 2016350,000 milesAL
TAKATA RECALL SITTING IN PARK AND THE TRANSMISSION BUCKED TRIED TO GO FORWARD EVEN AGAINST THE BRAKES
Steering
Filed Dec 16, 2014300,000 milesCO
DRIVING ON A HIGHWAY TRAVELING AT 75 MPH, THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND IT WAS VERY DIFFICULT TO KEEP A GRIP ON THE STEERING WHEEL OR SWITCH TO THE BRAKE PEDAL. I WAS THRUST AROUND IN MY SEAT AND ITEMS FROM UNDER THE BACK SEAT WERE THROWN FORWARD INTO THE DASH OF THE VEHICLE AS WELL. VEHICLES AROUND ME ALSO NOTICED AND SLOWED DOWN AND STEERED CLEAR OF MY VEHICLE. I WAS ABLE TO SLOW TO A STOP AT THE CURB AND IT STOPPED. THAT WAS THE FIRST INCIDENT. I DID LOOK OVER THE FRONT END AND FELT THE TIE-RODS, ECT TO TEST AND EVERYTHING IS TIGHT AS IT SHOULD BE AND NOTHING VISIBLE TO CAUSE THIS PROBLEM. IT HAPPENED AGAIN A WEEK LATER TRAVELING AT 65 MPH. IT HAS OCCURRED OCCASIONALLY SINCE THOSE INCIDENTS IN JUNE AND THE SPEED SEEMS TO BE LESS EACH TIME. I HAVE AVOIDED DRIVING IT FOR FEAR I WILL WRECK AND KILL MYSELF OR SOMEONE ELSE. I HAVE RESEARCHED AND FOUND IT IS THE "DEATH WOBBLE" THAT CHRYSLER HAS BEEN INVESTIGATED FOR AND DID A RECALL ON. BUT, THE RECALL DOES NOT COVER ALL SECOND GENERATION DODGE PICKUPS, SUCH AS MINE. THIS MUST BE NOTICED AND THE RECALL MUST COVER ALL TRUCKS IN THE SECOND GENERATION CLASS AS WELL. I WILL SUE IF I WRECK THIS TRUCK DURING A DEATH WOBBLE. *TR
Electrical System › WiringFire
Filed Oct 10, 2014120,000 milesTN
TL* THE CONTACT OWNS A 1998 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS AND RUNNING LIGHTS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WIRING MELTED TO THE CONNECTOR AND THE INTERNAL SWITCH WAS MELTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Fuel/Propulsion System
Filed Dec 4, 201270,000 milesNC
TL* THE CONTACT OWNS A 1998 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE DRIVER STOPPED AND MERGED THE VEHICLE ON THE SHOULDER OF THE ROAD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE FUEL PUMP WOULD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE FUEL PUMP WAS REPLACED THREE DIFFERENT TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Exterior LightingFire
Filed Dec 4, 201193,500 milesWA
THIS INCIDENT INVOLVED FAILURE OF THE HEADLIGHT SWITCH AS DESCRIBED IN SAFETY RECALL #819 FOR 1995-1997 MODEL VEHICLES, RESULTING IN SMOKE AND MELTING OF CONNECTOR AND WIRES. INACTION BY DODGE AND A COPY OF THE COMPLAINT FOLLOWS: THANK YOU FOR CONTACTING THE RAM CUSTOMER ASSISTANCE CENTER IN REGARDS TO YOUR 1998 RAM 3500. YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, YOUR REQUEST FOR CONSIDERATION IN THIS MATTER MUST BE DECLINED, BECAUSE THE VEHICLE IN QUESTION HAS EXCEEDED THE TIME OR MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY AT THE TIME THE EXPENSE WAS INCURRED. ALTHOUGH A MORE FAVORABLE REPLY COULD NOT BE PROVIDED, SHARING YOUR CONCERN WITH US IS APPRECIATED. THANKS AGAIN FOR YOUR EMAIL. [XXX] CUSTOMER SERVICE REPRESENTATIVE RAM CUSTOMER ASSISTANCE CENTER FOR ANY FUTURE COMMUNICATIONS RELATED TO THIS EMAIL, PLEASE REFER TO THE FOLLOWING INFORMATION: REFERENCE NUMBER: [XXX] EMAIL CASE NUMBER:[XXX] REPLY LINK: HTTP://WWW.CHRYSLER.COM/WCCS/BRAND_FORMS/US/REPLY.JSP?TRK_ID=KMM7555581V19546L0KM& ORIGINAL MESSAGE FOLLOWS: ------------------------ US CUSTOMER SERVICE - DODGE BRAND SITE BRIEF DESCRIPTION: RECALL #819 HEADLIGHT SWITCH FAILURE COMMENTS: ALTHOUGH MY DEALER REP SAID THAT RECALL #819 DID NOT APPLY TO MY VEHICLE, I EXPERIENCED AN IDENTICAL FAILURE ON NOVEMBER 23, 2011 AFTER DRIVING THE VEHICLE FOR 16 HOURS WITH THE HEADLIGHTS ON. THE HEADLIGHT SWITCH CONNECTOR AND SEVERAL WIRES WERE BURN
Air Bags
Filed Nov 9, 201092,000 milesIN
TL*THE CONTACT OWNS A 1998 DODGE RAM 3500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, A CHIME SOUNDED INSIDE THE VEHICLE AND THE AIR BAG WARNING INDICATOR BEGAN TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE FAILURE WAS RELATED TO THE CLOCKSPRING. THE PART WAS ORDERED AND THE VEHICLE WOULD BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE FAILURE MILEAGE WAS 92,000.
Exterior Lighting › HeadlightsFire
Filed Apr 2, 201050,000 milesPA
TL*THE CONTACT OWNS A 1998 DODGE RAM 3500. THE CONTACT BEGAN TO NOTICE A BURNING PLASTIC SMELL FROM THE HEADLIGHT AREA WHEN THE HEADLIGHTS WERE TURNED ON FOR AN EXTENDED PERIOD OF TIME. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT NO REPAIRS WERE PERFORMED; THE FAILURE WAS REPAIRED BY THE CONTACT. THE CURRENT MILEAGE WAS APPROXIMATELY 220,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Trailer Hitches
Filed Mar 11, 200988,000 milesOK
I WAS LOADING MY TRACTOR ON MY TRAILER, WHEN I NOTICED THE RECEIVER HITCH TEARING AWAY FROM MY TRUCK FAME. I CALLED DODGE AND THEY WOULD NOT FIX IT UNDER RECALL #872. *TR
Structure
Filed Feb 27, 200975,000 milesNC
EVENTS ARE THAT THE DASHBOARD BEGAN TO CRACK, CRUMBLING SMALL PIECES INTO THE ELECTRICAL WIRING, AIR BAG VICINITY, AND EVEN INTO THE FLOORBOARD. EVENTUALLY, HUGE CHUNKS OF PLASTIC HAS FALLEN INTO THE CAVITIES, IMPEDING BRAKING, AND CAUSING CONCERN OF FIRE UNDER THE DASHBOARD AREA. CARE MUST BE TAKEN NOT TO TOUCH THE DASHBOARD OR YOUR HAND WILL GO THROUGH WHAT REMAINS OF IT. *TR
Service Brakes, Hydraulic
Filed Feb 13, 200919,000 milesCA
THE SERVICE BRAKES FAIL COMPLETELY OFTEN. I BELIEVE THAT IT'S IN THE ANTILOCK SYSTEM HOWEVER WHEN I TAKE IT FOR EVALUATION & REPAIR THE PROBLEM CANNOT BE DUPLICATED. THIS HAS CAUSED NUMEROUS NEAR COLLISIONS AND I HAVEN'T FOUND A WAY TO REPAIR IT YET. THE DEALER SAYS THEY CANNOT REPLACE SUSPECTED PARTS ISSUES WITHOUT A RECALL BEING ISSUED. THE 1ST FAILURE OCCURRED AT ABOUT 19,000 MILES AND HAS HAPPENED APPROXIMATELY 14 TIMES BETWEEN THEN AND 102,000 MILES NOW. *TR
Engine and Engine Cooling
Filed Jan 21, 2009CA
TL*THE CONTACT OWNS A 1998 DODGE 3500. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE BETWEEN 4,000 AND 5,000 RPMS WHILE DRIVING LESS THAN 50 MPH. THE DEALER ADJUSTED THE COMPUTER MODULE. ON A SEPARATE OCCASION, THE VEHICLE RAPIDLY SURGED AND BEHAVED AS IF IT WERE GOING TO STALL. THE CONTACT FOUND A RECALL LETTER AND THE MANUFACTURER STATED THAT THERE WERE NO OPEN RECALLS FOR HIS VIN. NHTSA CAMPAIGN ID NUMBER 98V209000 (ENGINE AND ENGINE COOLING:ENGINE:DIESEL) WAS REFERENCED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 105,000.
Electrical System
Filed Dec 29, 2008155,000 milesNV
DASHBOARD CRACKED AND CAVED IN WHEN I HIT A BUMP WHILE DRIVING APPROX 68 MPH ON THE FREEWAY (I- 15 NORTHBOUND THROUGH LAS VEGAS). PLASTIC FALLING INTO THE DASHBOARD AREA DISCONNECTED SEVERAL WIRES CAUSING THE HEADLIGHTS TO GO OUT AS WELL AS SEVERAL OTHER ELECTRICAL ACCESSORIES. FREEWAY WAS WELL LIT ENOUGH FOR ME TO STOP SAFELY AND CALL FOR ASSISTANCE. *TR
Power Train › Manual TransmissionFire
Filed Nov 25, 2008150,000 milesKY
ON THREE DIFFERENT OCCASIONS THE RETAINING NUT FOR FIFTH-GEAR HAS FAILED. DEALER OFFERED REPAIR KIT... CONTAINED NEW MAIN SHAFT FOR TRANNY. COST WAS $3600.00, CHRYSLER REFUSES TO ACKNOWLEDGE DEFECT IN MANUFACTURING OF THREAD TAPERING. THERE IS ALSO NO POWER BRAKES. ABS SEEMS TO NOT BE WORKING, RELIES ON PRESSURE FROM OIL TO BRAKE. IF PRESSED CONTINUOUSLY, WILL GO ALL THE WAY TO THE FLOOR. WIRING HARNESS BURNED UP AFTER DEALER WORK, FRANK SHOUPE OF GEORGETOWN KENTUCKY REFUSED TO REPAIR THEIR MISTAKE. SAID IT WAS MY FAULT, THEN REFUSED TO KEEP SPEAKING WITH ME. STATED REPLACEMENT WAS $2015.00, AND WOULD TAKE A WEEK;RECEIVED ONE FROM JUNKYARD IN MONTANA, TOOK THREE DAYS, AND $300.00. *TR
Exterior Lighting › Headlights › Switch
Filed Nov 16, 200775,000 milesCA
TL*THE CONTACT OWNS A 1998 DODGE RAM 3500. OVER THE PAST FIVE YEARS, THE CONTACT HAS REPLACED THE HEADLIGHT SWITCH SEVEN TIMES. THE SWITCH CURRENTLY NEEDS TO BE REPLACED FOR THE EIGHTH TIME. HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V024000 (EXTERIOR LIGHTING: HEADLIGHTS: SWITCH). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 280,000 AND FAILURE MILEAGE WAS 75,000.
Electrical System › Wiring › Interior/Under Dash
Filed Feb 15, 2007270,000 milesTX
TL*- THE WIRING OF THE HEADLIGHT HARNESS SWITCH BURNED ON THE CONTACT'S 1998 DODGE RAM 3500. THERE WAS A RECALL FOR THIS FAILURE, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO THE VIN. THE DODGE DEALER REFUSED TO ACKNOWLEDGE THAT THE PRIOR YEARS VEHICLES AND THIS TRUCK WERE HAVING THE SAME FAILURES AND REFUSED TO HONOR THE RECALL. HE CALLED DODGE, AND THEY ALSO REFUSED TO HONOR THE RECALL. HE HAD TO REPAIR THE VEHICLE AT HIS OWN COST.*AK
Electrical System
Filed Nov 17, 200682,792 milesGA
DT*: THE CONTACT STATED AFTER THE VEHICLE WAS PARKED FOR TWO DAYS, THE ALARM SUDDENLY SOUNDED. BY THE TIME THE DOOR WAS OPENED, SMOKE HAD FILLED THE CAB. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE WIRING HARNESS UNDER THE DRIVER SEAT SHORTED OUT CAUSING THE WIRES TO BURN. THE DEALER REPLACED THREE WIRING HARNESSES, THE FUSE BOX AND THE FUSES.
Fuel System, Other › Delivery › Fuel Pump
Filed Sep 14, 2006170,000 milesTX
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON THE HIGHWAY, THE VEHICLE OPERATED AT A REDUCED SPEED FOLLOWED BY A LOSS OF ALL POWER WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT DETERMINED THE LIFT FUEL PUMP AND INJECTOR PUMPS WERE INOPERATIVE AND BOTH PUMPS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED.
Exterior Lighting › Headlights
Filed Apr 14, 200671,744 milesCA
PLASTIC HEADLIGHT LENSES HAVE BECOME CLOUDY IN MY 1998 DODGE RAM 3500, REDUCING THE AMOUNT OF LIGHT SUBSTANTIALLY. THE DEALER WHERE IT WAS PURCHASED WANTS TO CHARGE ME $186 TO REPLACE THEM. THIS IS A SAFETY ISSUE. DODGE USED INFERIOR MATERIALS IN THE MANUFACTURE OF THE TRUCK AND THEY SHOULD REPLACE THEM FREE OF CHARGE. THEY ARE FAMILIAR WITH THE PROBLEM, SO IT IS NOT AN ISOLATED INCIDENT. *NM
Engine and Engine Cooling › Engine › Diesel
Filed Jan 23, 2006153,000 milesNH
MY VEHICLE COMPLETELY STALLED AND LOST POWER AT 70 MPH LEAVING ME WITH NO POWER STEERING OR POWER BRAKES. I WAS BARELY ABLE TO FORCE THE VEHICLE INTO THE BREAKDOWN LANE. I BROUGHT IT TO A DODGE DEALER WHERE IT COST ME $3,700. FOR AN ECM COMPUTER AND INJECTOR PUMP FOR THIS DIESEL ENGINE. EIGHT MONTHS PREVIOUS I HAD REPLACED THE LIFT PUMP AT A COST OF OVER $800. I NOW UNDERSTAND THAT THE NHTSA HAS EARLIER INVESTIGATED THIS DIESEL ENGINE AND FOUND NO 'SAFETY' PROBLEM RELATING TO THIS FAILURE. I FURTHER UNDERSTAND THAT THERE WAS A 'LIMITED' RECALL PERFORMED BY CUMMINS, THE ENGINE MANUFACTURER, WHICH ONLY INCLUDED SCHOOL BUSSES AND EMERGENCY VEHICLES AS WELL AS FOR THEIR BIG CUSTOMERS, UPS AND FEDEX. IS THERE NO CONSIDERATION OF THE INDIVIDUAL OWNER'S SAFETY? BY MY RESEARCH THERE ARE 350,000 OF THESE VEHICLES STILL ON THE ROAD (122,000 WERE REPAIRED UNDER WARRANTY IN A DODGE 'FIX-IF-FAIL' PROGRAM) WITH POTENTIALLY CATASTROPHIC SAFETY DEFECTS. THIS IS A TRULY DANGEROUS CONDITION. FORTUNATELY FOR ME, I AM AN ABOVE AVERAGE SIZE MALE. I'D SERIOUSLY DOUBT IF A YOUNG DRIVER OR SMALL INDIVIDUAL WOULD HAVE BEEN ABLE TO SAFELY NAVIGATE THIS VEHICLE TO THE SIDE OF THE ROAD. CONVERSATIONS WITH THE DODGE DEALERSHIP AND WITH THE DODGE CONSUMER HOTLINE RESULTED IN THEIR DENIAL OF BEING AWARE THAT THERE IS OR HAS BEEN ANY PROBLEM WITH THIS VEHICLE. A BLATANT LIE ON AT LEAST THE HOTLINE SUPERVISOR'S PART. *NM *NM
Electrical System › Starter Assembly › SolenoidFire
Filed Dec 21, 200592,179 milesWA
DT: THE CONTACT STARTED VEHICLE IN ORDER TO MOVE IT. THEN, HE TURNED THE VEHICLE OFF. THE STARTER KEPT RUNNING, CAUSING THE VEHICLE TO CATCH ON FIRE. THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TOWED TO A DEALERSHIP TO BE INSPECTED. THEY FOUND THE FUEL SHUT OFF SOLENOID SHORTED OUT. THE MANUFACTURER WAS CONTACTED.*AK
Power Train › Manual Transmission
Filed Oct 4, 2005109,387 milesCA
DIESEL ENGINE, MANUAL TRANSMISSION, 3500. THE NUT THAT HOLDS THE 5TH GEAR ON IN THE TRANSMISSION COMES OFF WHILE THE VEHICLE IS MOVING AT A HIGH RATE OF SPEED. RESULTING IN NO 5TH GEAR. IT IS KNOWN THAT THE NUT SOMETIMES JAMS THE REST OF THE TRANSMISSION, RESULTING IN NO TRANSMISSION AT ALL WHEN MOVING AT A HIGH RATE OF SPEED. IT HAS HAPPENED TO ME TWICE AND IT IS ABOUT $600+ TO FIX EACH TIME. I LIVE IN CALIFORNIA, MY BUSINESS FRIEND IN SOUTH CAROLINE HAS HAD IT HAPPENED TWICE ALSO, AND HE KNOWS OF ANOTHER PERSON IN TEXAS THAT HAD THE SAME PROBLEM. I DO NOT KNOW OF TOO MANY PEOPLE THAT HAVE THE SAME VEHICLE, SO IT SEEMS STRANGE THAT THE ONE PERSON I DO BUSINESS WITH ON THE OTHER SIDE OF THE COUNTRY HAS THE SAME PROBLEM AND THAT HE KNOWS OF SOMEONE ELSE IN ANOTHER PART OF THE COUNTRY WITH THE SAME PROBLEM. THE PICK UP SPENDS 1 OR 2 DAYS IN THE SHOP, THEY REPLACE THE NUT, AND THAT'S IT. THE SECOND TIME THEY REPLACED THE NUT, I THINK THEY PUT LOCKTITE ON IT. THE OLD PART IS NOT AVAILABLE, BUT MY WORK ORDERS FROM THE DODGE SERVICE DEPARTMENTS ARE. I AM NOT SURE OF THE EXACT DATES OF BOTH OCCURRENCES, IT IS ALL FILED AWAY, BUT IF YOU WANT, I CAN DIG THEM UP FOR YOU. *NM
Seat Belts › Front
Filed Sep 7, 2005101,000 milesOR
THE FRONT SEAT BELTS LOCK UP AND CANNOT BE USED OR TIGHTEN UP TO WHERE YOU HAVE TO UNLATCH THEM DUE TO THE SEAT BELT MOTOR SENSOR IN MY 98 DODGE 3500. THEY ARE UNPREDICTABLE AND MAKE IT UNSAFE TO USE THEM WHEN YOU DO AND IT IS UNSAFE NOT TO USE THEM. DODGE IS VERY AWARE OF THE PROBLEM SINCE THE HAVE SINCE RETURNED TO USING MANUAL SEAT BELTS BUT DON'T WANT TO FIX THE PROBLEM IN THESE VEHICLES, AND CHARGE THE VEHICLE OWNERS TO REPAIR THE SEAT BELTS SINCE THE LAWS REQUIRE THEM. *NM
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Feb 16, 200556,000 milesCA
WHILE TURNING LEFT AT 10 MPH THE BRAKES FAILED,CAUSING CONSUMER'S VEHICLE TO REAR END ANOTHER VEHICLE. THE VEHICLE WAS TOWED THE SECOND TIME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Power Train › Manual Transmission
Filed Jan 26, 200587,000 milesMN
THE VEHICLE'S MANUAL TRANSMISSION FAILED. *NM THE LOCKNUT WAS INADEQUATE TO ENSURE THAT THE 5TH GEAR WAS FULLY ENGAGED. THE TRANSMISSION FAILED WHILE PULLING A 5TH WHEEL RV. *SC
Exterior Lighting › Headlights › SwitchFire
Filed Jan 20, 2005134,701 milesOR
HEADLIGHT SWITCH OVERHEAT/FIRE NO HEADLIGHTS, DRIVING LIGHTS. FAILURE WITHOUT WARNING REPLACED WIRING AND HEADLIGHT SWITCH WITH FACTORY NEW PARTS. NO RECALL AVAILABLE FOR MY MODEL, PREVIOUS YEARS HAD RECALL FOR HEADLIGHT SWITCH BURNOUT. *JB
Air Bags › FrontalCrash
Filed Jan 5, 200584,000 milesAL
CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE IN FRONT AT AN IMPACT OF 30-40 MPH, AND NEITHER FRONTAL AIR BAG DEPLOYED. CONSUMER REPORTED NO INJURIES. DEALER WAS NOTIFIED.*AK THE CONSUMER STATED THAT DAMAGE TO VEHICLE $9607.80 USING RECYCLED PARTS. CHRYSLER NOTIFIED THE DEALER STATING PARAMETERS FOR AIRBAG DEPLOYMENT WERE NOT MET. THE CONSUMER STATED THE THE VEHICLE HAS BEEN REPAIRED BUT DOES NOT KNOW IF THE AIR BAGS WORK OR NOT. *TC
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 14, 200475,400 milesNH
WHILE BRAKING LOW SPEED ABS BRAKES ENGAGED. THIS CAUSED EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Service Brakes, Hydraulic
Filed Jul 15, 2004CA
WHEN DRIVING BOTH OF THE SIDE VIEW MIRRORS CRACKED. CONSUMER NOTIFIED THE DEALER ABOUT THIS ISSUE IN THE PAST. HOWEVER, THE PROBLEM RECURRED. *AK VEHICLE NEEDED REPAIR ON FRONT BRAKES; HOWEVER, IT WAS DECLINED BY THE CONSUMER. *LA
Power Train › Manual Transmission
Filed Jul 15, 2004150,000 milesMI
1998 DODGE RAM TRANSMISSION LOCKED UP. *MR WHILE IN TRAFFIC, THE CONSUMER HAD TO COAST TO THE SHOULDER WHILE PULLING A 26' TRAILER. THE CONSUMER WAS UNABLE TO GET THE TRAILER COMPLETELY OFF OF THE HIGHWAY. THERE WERE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. CHRYSLER REFUSED TO HELP. *SC *JB
Parking BrakeCrash
Filed May 20, 2004AR
TRUCK WAS PARKED WHEN EMERGENCY BRAKE CABLE BROKE. THIS CAUSED THE VEHICLE TO ROLL THROUGH A HIGHWAY AND CRASH INTO A FENCE. *MR *NM
Air Bags › FrontalCrash1 injured
Filed May 16, 200493,000 milesTX
ON MAY 10TH, 2004, I WAS DRIVING MY 1998 DODGE 3500 AND TRAVELING SOUTH ON HWY 116 APPROXIMATELY 5 MILES FROM COPPERAS COVE WHEN I LEFT THE ROAD DUE TO A MEDICAL CONDITION. THE FINAL SPOT OF THE TRUCK WAS ABOUT 50 FEET OFF THE ROADWAY IN A STAND OF MEDIUM SIZE TREES. THERE WAS DIRECT FRONTAL IMPACT HOWEVER THE DRIVERS AIR BAG DID NOT DEPLOY. I HAVE STITCHES, MULTIPLE LACERATIONS, BRUISES, BLACK EYES ON MY FACE. I AM IN A CERVICAL COLLAR AND HAVE REOCCURING AND CONTINUOUS HEADACHES AND DIZZINESS. I WAS TAKEN TO THE EMERGENCY ROOM AND LATER RELEASED.*AK
Engine and Engine Cooling › Engine › Diesel
Filed Mar 20, 2004KY
FRONT SEAL OF MOTOR BUSTED/KNOW PROBLEM WITH DIESELS. *JB
Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 15, 200475,000 milesPA
THE UPPER CONTROL ARMS ON LEFT AND RIGHT SIDES WERE PULLING THE BALL JOINTS OUT OF SOCKET, AND CAUSING THE WHEELS TO FALL OFF. *AK
Power Train › Manual Transmission
Filed Nov 12, 200356,000 milesAK
DRIVING DOWN HIGHWAY AT 65 MPH, 5TH GEAR DISENGAGED--(AS IF SHIFTED INTO NEUTRAL). TAKEN TO TRANSMISSION SHOP, TOLD BOLT HOLDING 5TH GEAR BACKED OFF. TOLD THERE IS A RETROFIT KIT AVAILABLE TO HOPEFULLY FIX THE PROBLEM AND PREVENT RE-OCCURANCE. THIS IS A COMMON PROBLEM WITH DODGE DIESEL/5 SPEED COMBOS. THIS BOLT (KNOWN DEFECT) COST ME $1400 AND 2 WEEKS WITH NO VEHICLE.
Exterior Lighting › Headlights › Switch
Filed Nov 11, 200345,000 milesAK
HEADLIGHT SWITCH FAILURE WHILE DRIVING DOWN HIGHWAY AT 65 MPH. FORCED TO DRIVE DOWN HIGHWAY W/O LIGHTS, PUTTING MYSELF AND MY FAMILY AT RISK. CAUSE: HEADLIGHT SWICH FAILURE, TOLD AT DEALER THIS IS A COMMON FAILURE. BURNT HARNESS WIRE BLOCK. REPLACED SWITCH, AND WAS TOLD THE ONLY PART AVAILABLE FOR THE BURN WIRE BLOCK--TO REPLACE THE ENTIRE WIRE HARNESS. COST OVER $1000 PLUS LABOR.*AK
Exterior Lighting › Headlights › Switch
Filed Nov 11, 200345,000 milesAK
DRIVING DOWN INTRASTATE HIGHWAY IN 5TH GEAR, COMPLETE LOSS OF POWER (AS IF SHIFTING INTO NEUTRAL). VEHICLE TAKEN TO TRANSMISSION SHOP...NUT HOLDING 5TH GEAR BACKED OFF--DISENGAGING 5TH GEAR. THIS IS A WELL KNOW PROBLEM WITH DODGE DIESELS. DODGE INTRODUCED A RETROFIT KIT TO HOPEFULLY RESOLVE PROBLEM. IF THE PROBLEM REQUIRES A RETROFIT, WHY NOT RECALL THE TRANSMISSIONS AND FIX THE PROBLEM. A NUT BACKING OUT COST ME $1400 PLUS 2 WEEKS OF NO VEHICLE...AN PHELPS. *AK
Engine and Engine Cooling
Filed Oct 16, 2003164,000 milesMS
OWNER OF VEHICLE HAD A ROUTINE OIL CHANGE DONE. WHILE DRIVING OWNER NOTICED THAT OIL GAUGE DROPPED, AND VEHICLE WAS LOSING OIL. *AK
Structure › Body
Filed Oct 6, 2003MS
FLOOR BOARD IS CRACKING AROUND THE FRONT SEATS.*AK
Exterior Lighting › Headlights › Switch
Filed Sep 29, 200379,500 milesWA
BURNING ODOR AND LIGHT SMOKE FROM DASHBOARD. ALL LIGHTS GOING ON AND OFF. TURNED OF HEADLIGHTS AND BURNING ODOR AND SMOKE STOPPED. WENT TO DODGE DEALER TO CHECK FOR RECALL - MANUFACTURER'S RECALL 819 WAS FOR SIMILAR PROBLEM BUT ONLY APPLIED TO MODEL YEARS 1994 - 1997. THIS TRUCK WAS 1998 MODEL. PURCHASED NEW HEADLIGHT SWITCH AND REPLACED THE BURNED SWITCH ALONG WITH SOME BURNT WIRING.*AK
Electrical System › Wiring › Fuses and Circuit BreakersFire
Filed Sep 8, 200346,565 milesMI
1998-2001 B-VAN (DODGE FULL SIZE) BS CONTROL MODULE IS PROTECTED WITH A 40 AMP FUSE. A 10 GA. WIRE COMES OUT OF THE CONTROL MODULE THEN THE WIRE "Y"'S OUT TO TWO 14 GA. WIRES. IT APPEARS AS THOUGH THE ABS PUMP OR RELAY STICKS ON THESE VEHICLES. THEN ONE OF THE 14 GA. WIRES OVER HEATS AND STARTS THE WIRING HARNESS ON FIRE. THE 40 AMP FUSE DOES NOT BLOW. THE FIRE CONTINUES UNTIL THE ENTIRE VAN IS FULLY ENGULED IN FLAMES.*AK
Power Train › Manual Transmission
Filed Jul 31, 200336,200 milesNC
5TH GEAR SUDDENLY CEASED TO WORK ON MY VERY WELL MAINTAINED 36,000 MILE 98 DODGE 3500 MANUAL DRIVE TRUCK. MY FATHER AND I WERE NEARLY IN A MULTIPLE 18 WHEELER CRASH ON A BRIDGE BEFORE WE WERE ABLE TO FINALLY LIMP ALONG. I NOW COME TO REALIZE THAT THERE IS A SERVICE BULLETIN ON THIS VERY PROBLEM ( 21-10-98A ) WHICH WAS IGNORED BY THE MANUFACTURER. IT NEARLY COST MY FAMILY DEARLY. *PH
Parking Brake
Filed Jun 25, 2003130,000 milesMN
EMERGENCY BRAKE RELEASES WITHOUT PULLING THE RELEASE LEVER. RANDOMLY POPS OFF. *NLM
Fuel System, Gasoline
Filed May 15, 2003TX
THERE WAS A PROBLEM WITH THE GASOLINE GAUGE. *NLM
Fuel System, Gasoline › Delivery › Fuel Pump
Filed May 15, 2003TX
THE FUEL PICKUP PUMP BURNED THE INJECTOR PUMP. *NLM
Complaints 1-50 of 105, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 28, 2008. Source: NHTSA Office of Defects Investigation.