1997 Dodge Ram 3500

Routine

Owners filed 125 complaints about this vehicle with federal regulators, most often about the headlights. It has been recalled 1 time.

Not among the Dodge Ram 3500 years to avoid. Which Dodge Ram 3500 years to avoid →

When it fails
020k40k60k90k120k200k
108,000 milesMedian miles at failure

41 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.

Most common 1997 Dodge Ram 3500 problems

24 of the 125 complaints (19%) are about the headlights.

ComponentReportsCrashesFiresInjuries
Exterior Lighting › Headlights › Switch · headlights14
040
Power Train › Automatic Transmission · transmission10
010
Power Train › Manual Transmission · transmission7
110
Steering6
001
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes6
100
Fuel System, Gasoline › Storage › Tank Assembly · fuel system5
000
Exterior Lighting · headlights5
010
Exterior Lighting › Headlights · headlights4
000
Vehicle Speed Control · throttle and acceleration3
000
Unknown or Other3
000

1 safety recall

Part 573 reports
Exterior Lighting › Headlights › Switch99V024000
Filed Feb 5, 199979,366 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MODEL 3500 LIGHT DUTY TRUCKS ONLY. OPERATION OF THE HEADLAMPS OVER AN EXTENDED PERIOD OF TIME CAN RESULT IN HEADLAMP SWITCH FAILURE, CAUSING THE HEADLAMPS OR PARK LAMPS TO GO OUT.

Risk. IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE HEADLAMP SWITCH INCLUDING A RELAY IN THE PARK LAMP WIRING CIRCUIT.

All 1 campaign on file, newest first.

What owners reported

Newest filings
Exterior Lighting › Headlights › SwitchFire
Filed Mar 25, 2019253,363 milesMO

TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. CALLAWAY CHRYSLER DODGE JEEP RAM (809 S WESTMINSTER AVE, FULTON, MO 65251, (855) 486-1440) DIAGNOSED THAT THE HEADLIGHT SWITCH WAS MELTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 253,363.

Exterior LightingFire
Filed Jan 30, 201870,000 milesVA

THERE IS NO RELAY TO HEADLIGHT SWITCH CAUSING PIGTAIL TO MELT MULTIPLE TIMES. COULD CAUSE FIRE WHILE DRIVING.... PIGTAIL MELTS AND HEADLIGHTS SHUT OFF DURING DRIVE.

Unknown or Other
Filed Dec 21, 2016200,000 milesAK

I PURCHASED THIS VEHICLE USED APPROX IN 2007 BUT HAVE NOT RECEIVE ANY NOTICE ON RECALLS. THERE WAS SOMETHING ONE TIME I TOOK INTO FEAR LET ABOUT WINDOW I THINK. RECENTLY I WAS TALKING WITH PREVIOUS OWNER AND FOUND OUT THEY WERE STILL GETTING INFO ON TRUCK OCCASIONAL BUT THREW AWAY AS THEY'D SOLD AND ASSUME I WAS GETTING SAME RECALL NOTICES. I'VE HAD REPLACE TRANSMISSION CAUSE BURN OUT ON LONG TRIP FROM FAIRBANKS APPROX 1 1/2 YEAR AGO LOST MOST FLUID JUST AS I PULL IN TO WASILLA. PAINT HAS PEAKED IN AREA OR TWO AND MY HEADLIGHTS STARTED WORKING INTERMITTENT YESTERDAY. HAD ISSUES WITH POWER BOAST AS WELL IN PAST ALONG WITH LACK OF HEAT IN WINTER. REPLACED INJECTORS SAME YEAR I PURCHASED

Unknown or Other
Filed Nov 16, 2016200,000 milesFL

A PASSENGER SAT AN ITEM ON THE DASH, THE DASH SHATTERED AND PIECE FLEW IN MY EYE WHILE DRIVING, I ALMOST WRECKED THE TRUCK ON BUSY INTERSTATE 75. ITEM WASN'T VERY HEAVY AND SHOULD NOT HAVE BROKEN THE DASH, IT'S LIKE THE WHOLE DASH ROTTED AT ONCE & CAME APART, VERY DANGEROUS.

Exterior Lighting
Filed Sep 24, 201598,000 milesMN

WHILE DRIVING IN HEAVY RAIN, WATER ENTERED AND NEARLY FILLED THE HEADLAMP ENCLOSURE CAUSING THE HALOGEN LAMP TO BURST.

Steering
Filed Jul 31, 201570,000 milesCO

TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT STATED THAT THE WHEN THE TRANSMISSION WAS SHIFTED INTO REVERSE, IT FAILED TO ENGAGE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Electrical System
Filed Oct 7, 2014140,000 milesTN

WAS DRIVING AND HEADLIGHTS UNEXPECTEDLY WENT OUT. TURNED SWITCH OFF AND BACK ON AND LIGHTS WOULD COME BACK ON EACH TIME, BUT WOULD IMMEDIATELY GO BACK OFF. DID SO THREE CONSECUTIVE TIMES. TURNED ON EMERGENCY FLASHERS TO GET HOME. THEY WENT OFF A TOTAL OF 6 TIMES IN A 3 MILE TRIP. I FOUND A RECALL ON LIGHT DUTY ONLY, BUT NOTHING ON MY TRUCK. THEY NEED TO BE INCLUDED IN THE RECALL. THIS IS VERY HAZARDOUS , ALMOST WRECKED THE TRUCK BECAUSE THIS HAPPENED AT 1130 AT NIGHT WHEN I WENT TO PICK UP MY SON FROM A FOOTBALL GAME. I WAS ON VERY DANGEROUS SWITCH-BACK CURVES WHEN THEY WENT OUT THE THREE CONSECUTIVE TIMES. *TR

Steering
Filed Jul 4, 2014198,000 milesCA

POWER STEER/BRAKE FLUID MASTER CYLINDER LEAKED INTO CAB OF TRUCK SATURATING THE CARPETS BEFORE IT COULD BE DISCOVERED. SAFETY FEAR OF CARPET SOAKED WITH POWER STEERING FLUID. *TR

Fuel/Propulsion System
Filed Jan 15, 2013175,000 milesAK

TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. THE CONTACT STATED THAT THE FUEL TANK COLLAPSED TWICE WITHIN A NINE YEAR TIME FRAME. THE FUEL TANK WAS REPLACED BY THE DEALER EACH TIME. THE DEALER ADVISED THE CONTACT THAT THE FUEL TANK WAS SETUP LIKE A VACUUM AND THE FUEL CAP ALLOWED AIR TO ENTER INTO THE TANK, CAUSING IT TO COLLAPSE. THE CONTACT STATED THAT THE FUEL TANK WAS MANUFACTURED WITH PLASTIC AND DID NOT HAVE A VENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 175,000.

Exterior Lighting
Filed Aug 27, 201232,000 milesMD

TL* THE CONTACT OWNS 1997 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 70 MPH THE HEADLIGHTS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE 200,000.

Exterior Lighting › Headlights › Switch
Filed Nov 3, 2011126,342 milesAL

TL* THE DRIVER OWNS A 1997 DODGE RAM 3500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH WITH THE RUNNING LIGHTS ON, THE INSTRUMENT PANEL LIGHTING SHUT OFF. THE INTERIOR LIGHT SWITCH ALSO BEGAN TO SMOKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED. THE CONTACT REPLACED THE HEADLIGHT SWITCH. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 99V024000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags › Frontal1 injured
Filed Aug 5, 2011140,000 milesMA

OWNER/DRIVER WAS MAKING A RIGHTHAND TURN INTO A PARKING LOT AND WAS GOING ABOUT THREE MILES PER HOUR. AS HE WAS TURNING WITH HIS ARM ACROSS THE STEERING WHEEL, THE AIRBAG SUDDENLY DEPLOYED. DRIVER'S ARMS WERE PUSHED TO THE BACK WINDOW BY THE IMPACT. THE TRUCK FILLED WITH SMOKE. DRIVER'S RIGHT WRIST WAS FRACTURED AND OWNER SUFFERED TEAR IN RIGHT ROTATOR CUFF THAT REQUIRED SURGERY TO CORRECT. HE WILL NOW NEED PHYSICAL THERAPY. DRIVER IS CURRENTLY EXPERIENCING PAIN IN LEFT ROTATOR CUFF AND WANTS TO HAVE IT EXAMINED. DODGE WILL INSPECT THE VEHICLE. *TT

Suspension › Front
Filed Jun 16, 201197,305 milesMI

I HAVE OWNED A 1995 DODGE 2500 AND A 1997 DODGE 3500. I HAVE SOME CONCERNS WITH A STEERING PROBLEM WITH THESE MODELS. IF A POTHOLE OR RAILROAD TRACKS ARE HIT AT A SPEED OF AT LEAST 55 MPH THE STEERING WHEEL SHAKES UNCONTROLLABLY. WHEN THIS HAPPENED WITH MY 1995 I SPENT OVER $400.00 IN JUST PARTS REPLACING ALMOST ALL OF THE STEERING PARTS. NOW THIS IS HAPPENING WITH THE 1997. THIS ISSUE NEEDS TO BE BROUGHT TO THE ATTENTION OF THE PUBLIC AND IN MY OPINION IS VERY DANGEROUS AND COULD END UP RESULTING IN DEATH IF NOT CORRECTED. I HAVE YET TO HAVE THIS CHECKED OUT YET ON THE 1997. WHILE I UNDERSTAND THAT PARTS WEAR OUT ON TRUCKS IT SHOULD NOT PEOPLES LIVES IN DANGER WHEN THIS HAPPENS. THE ONLY TIME THIS HAPPENS IS WHEN A BUMP OF SOME SORT STARTS THE PROCESS. *TR

Child Seat
Filed Mar 7, 2011MD

TL* THE CONTACT OWNS A 1997 DODGE RAM 3500 THAT SECURES A COSCO TOURIVA OVERHEAD SHIELD CHILD RESTRAINT, MODEL NUMBER UNKNOWN, MANUFACTURED JUNE 1, 2009. THE CONTACT STATED THAT A METAL COMPONENT OF THE RESTRAINT HARNESS FRACTURED AND THE CHILD WAS ABLE TO EXIT THE SEAT. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE.

Steering
Filed Dec 14, 2010225,000 milesVA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND CHANGING LANES WHEN THE STEERING WHEEL AND BRAKE PEDAL EXHIBITED AN UNUSUAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE FAILURE WITHIN THE INTERMEDIATE SHAFT, WHICH WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,700.

Structure
Filed Dec 4, 201080,000 milesFL

DASH STARTED TO BRAKE ON MY 1997 DODGE 3500 TRUCK LEAVING SHARP EDGES, I HAVE LOST APPROX 50% OF THE TOP OF DASH EXPOSING ELECTRICAL WIRING AT PRESENT UNABLE TO USE A/C AS SMALL PIECES OF PLASTIC FLY UP OCCASIONALLY I HAVE A DASH MAT AT THE PRESENT TIME AND STILL CANNOT USE A/C SOMETHING NEEDS TO BE DONE CONCERNING THE SAFETY OF PEOPLE NO-ONE IN FLORIDA IS COMFORTABLE DRIVING WITH NO A/C AND I DON NOT THINK I SHOULD DRIVE WITH A MAT COVERING THE DASH FOR THE NEXT 5 OR SO YEARS I HAVE COMPLAINED TO DODGE AND THEY JUST IGNORE THE FACT THEY USE DEFECTIVE MATERIAL. *TR

Exterior Lighting
Filed Aug 31, 2010TX

I OWN A 1997 DODGE RAM 3500 AND THE HEADLIGHTS GO OUT ON IT AFTER HALF AN HOUR OR LESS OF HEADLIGHT USE AND SOMETIMES IT BLOWS A FUSE AND NO TAIL LIGHTS ARE ON AND I HAVE TO PULL OVER AND CHANGE THE FUSE SO I CAN CONTINUE MY COURSE. I SOMETIMES HAVE TO PULL DOWN ON THE HEADLIGHT SWITCH TO GET LIGHTS TO STAY ON. ANOTHER THING IS THAT THE DASHBOARD IS CRACKED AND THE PLASTIC IS FALLING APART AND THIS NEEDS TO GET CORRECTED BEFORE SOME ACCIDENT HAPPENS TO ALL DODGE OWNERS WHO MIGHT NOT HAVE THE KNOWLEDGE OF THIS PROBLEM. *TR

Structure
Filed Jul 8, 201098,000 milesFL

THE TOP OF MY DASHBOARD STARTED CRACKING AND STICK OUT, IT SNAPPED OF EASY AS IT WAS VERY BRITTLE. I HAVE APPROX 40% OF MY DASH MISSING. IF THE FLORIDA SUN DID THIS- WHAT WILL IT DO TO THE WIRING THAT IS SHOWING THIS I BELIEVE IS A MATERIAL DEFECT AND DODGE NEEDS TO DO SOMETHING ABOUT IT. *TR

Fuel System, Diesel
Filed Mar 22, 2010208,000 milesNM

AT ENGINE OIL CHANGE, SERVICEMAN NOTICED FUEL TANK HANGING BY AFT FUEL HANGER STRAP ONLY. FIRST FAILURE OF THE FUEL TANK HANGER STRAP ASSEMBLY. HAD THE TANK COMPLETELY FAILED ON THE ROAD, THE 35 GALLONS OF DIESEL FUEL COULD HAVE CAUSED A BURNED UP VEHICLE AND OR INJURY/ LOSS OF LIFE.*DT

Structure
Filed Sep 17, 2009140,000 milesWV

DASH CRACKING. *TR

Tires › Tread/Belt
Filed Jul 6, 2009MO

TL*THE CONTACT OWNS A 1997 DODGE 3500. THE VEHICLE HAS FALCON TIRES, SIZE LT24575R16 (NA). ON JULY 3, 2009, WHILE DRIVING APPROXIMATELY 60 MPH, THE TREAD SEPARATED FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT REPLACED THE TIRE WITH A SPARE. THE TIRE HAD APPROXIMATELY 5,000 MILES AT THE TIME OF THE FAILURE. THE TIRE MANUFACTURER FILED A REPORT. THE VEHICLE'S VIN AND MILEAGES WERE UNKNOWN. UPDATED 08/04/09 *BF UPDATED 08/06/09.*JB

Trailer Hitches
Filed Jul 18, 2008CA

1997 DODGE RAM 3500 TRUCK HAS A PROBLEM WITH THE TRAILER HITCH. CONSUMER STATES THAT THE TRAILER HITCH IS DEFECTIVE AND WANTS TO BE REIMBURSED FOR THE COST OF THE REPLACEMENT HITCH. *NJ WHEN THE CONSUMER APPLIED THE BRAKES, THE HITCH ON THE TRUCK LITERALLY BROKE AND THE TRAILER HIT THE GROUND. THE CONSUMER WAS TOLD ABOUT A RECALL, HOWEVER WHEN SHE CONTACTED CHRYSLER, THEY TOLD HER THERE WAS NO RECALL FOR HER VEHICLE IDENTIFICATION NUMBER. *JB

Exterior Lighting › Headlights › Switch
Filed Jan 30, 2008108,000 milesWV

HEAD LIGHTS GO OUT WIRES GET HOT. THERE WAS A RECALL FOR THE HEADLIGHT SWITCH ON MY MODEL TRUCK ( 1997 DODGE RAM 3500 ) BUT I WAS TOLD MY TRUCK WAS NOT INCLUDED IN THIS RECALL. *TR

Exterior Lighting › Headlights
Filed Sep 7, 200767,592 milesCA

TL*THE CONTACT OWNS A 1997 DODGE 3500. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED WHILE DRIVING ON TWO OCCASIONS. THE CONTACT HAS NOT TAKEN THE VEHICLE TO BE INSPECTED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 67,592 AND FAILURE MILEAGE WAS 53,000. UPDATED 12/12/2007 *BF THE CONSUMER STATED HEADLIGHT SWITCH AND PLUG MELTED CAUSING ALL LIGHTS EXCEPT HEADLIGHTS TO FAIL. THE CONSUMER STATED REPLACED SWITCH AND PLUG BUT CAN'T FIND PARK RELAY. UPDATED 12/12/07 *TR

Steering1 injured
Filed Jul 5, 2007204,000 milesGA

INCIDENT OCCURRED AT HOME/VEHICLE WAS NOT IN MOTION. GOT IN DRIVER SEAT TO MOVE VEHICLE AND THE AIRBAG DEPLOYED FOR NO REASON/. NO ACCIDENT HAD OCCURRED. OWNER WAS INJURED BY BLOW TO THE HEAD, CAUSING BRUISING AND HEADACHES. NO PARTS REPLACED DUE TO INSURANCE COMPANY AND MANUFACTURER NOT FEELING RESPONSIBLE FOR THE PROBLEM. AIRBAG) NO LONGER IN USE, AND ALL FUNCTIONS ON STEERING WHEEL DID NOT WORK.*AK

Exterior Lighting › Headlights › Switch
Filed Jan 21, 2007121,000 milesMN

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

Exterior Lighting › Tail Lights › Switch
Filed Jan 12, 2007OH

STRONG SMELL IN CAB SEEMINGLY ONLY AT NIGHT. GOT PULLED OVER FOR NO TAIL OR RUNNING LIGHTS BEHIND THE CAB. THEY WERE WORKING EARLIER. HEADLIGHT SWITCH WAS MELTING CAUSING NASTY SMELL WHICH RESULTED IN A BAD HEADACHE. *JB

Power Train › Automatic Transmission
Filed Jan 11, 2007TN

TL* THE CONTACT STATED THAT HIS 1997 DODGE RAM 3500, HAS HAD TRANSMISSION PROBLEMS SINCE HE PURCHASED THE VEHICLE IN 1997. THE VEHICLE WILL NOT ACCELERATE ONE IT COMES TO A STOP, AND IF HE APPLIES TOO MUCH PRESSURE ON THE ACCELERATOR PEDAL THE ENGINE ENGAGES TOO QUICKLY. THE CONTACT STATED THAT IN 1999 HE HAD THE TRANSMISSION REPLACED BY ROLAND CHEVROLET FREE OF CHARGE. THE CONTACT STATED THAT 2 MONTHS AFTER THE NEW TRANSMISSION WAS REPLACE IT CONTINUED TO EXHIBIT THE SAME FAILURE. THE DEALERSHIP NOW INFORMED THE CONTACT THAT IF HE WANTS ANY REPAIRS DONE TO THE TRANSMISSION HE WOULD BE RESPONSIBLE FOR THE COST. THE CONTACT STATED WHEN THE VEHICLE IS IN REVERSE IT WON'T MOVE, UNTIL HE PRESSES ON THE ACCELERATOR PEDAL SEVERAL TIMES. THE CONTACT STATED THAT THIS HAPPENS EVERYDAY, AND HAS PROBLEMS WITH ACCELERATION AFTER COMING TO A STOP.

Exterior Lighting › Headlights › Switch
Filed Jan 5, 2007100,000 milesTN

TL* - THE CONTACT STATED THAT THE HEADLIGHT SWITCH HAS BURNED OUT TWICE WITHIN THE LAST YEAR. THE DEALER HAS TOLD THE CONTACT THAT THERE WAS A RECALL ON THE HEADLIGHT SWITCH, BUT THE VEHICLE WAS NOT INVOLVED IN THE RECALL DUE TO THE VIN. THE DEALER TOLD THE CONTACT THAT THE REASON HE HAS TO REPLACE THE HEADLIGHT SWITCH WAS BECAUSE HE TOWED A TRAILER. THE CONTACT STATED WEATHER AND ROAD CONDITIONS WERE NOT A FACTOR IN THE FAILURE. THE CONTACT REPLACED THE HEADLIGHT SWITCH HIMSELF. THE WIRING WAS MELTED TO THE SWITCH. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Nov 1, 200636,000 milesCA

BOTH EXTERIOR MIRRORS GET OUT OF ADJUSTMENT WHILE DRIVING OR CLOSING DOORS. IT IS VERY DANGEROUS AS A LONE DRIVER NOT BEING ABLE TO SEE OUT OF THE RIGHT-HAND MIRROR. ALSO WHEN CHANGING LANES TO AVOID AN ACCIDENT, DISCOVERING THE LEFT-HAND MIRROR IS OUT OF ADJUSTMENT. I HAVE HAD TO CHANGE LANES BLINDLY. THE MIRRORS HAVE BEEN FALLING OUT OF ADJUSTMENT SINCE I PURCHASED THE VEHICLE. THEY FELL OUT OF ADJUSTMENT WHEN I WAS DOING A TEST DRIVE. THE SALESMAN SAID THEY WOULD BE TIGHTENED, BUT THEY HAVE NOT STAYED IN PLACE. I AM INQUIRING IF THERE HAS BEEN A RECALL NOTICE? I HAVE HEARD SEVERAL COMPLAINTS OVER THE INTERNET ABOUT THE SAME PROBLEM AND NO ONE HAS COME UP WITH A SOLUTION. *NM

Exterior Lighting › Headlights › Switch
Filed Sep 5, 2006MO

DT*: THE CONTACT STATED WHILE DRIVING 60 MPH FOR 30 MINUTES ON THE HIGHWAY, HEAT AND A BURNING SMELL WAS NOTICED COMING FROM THE INSTRUMENT PANEL. ON INSPECTION, THE PROBLEM WAS IDENTIFIED AS THE EXTERIOR HEADLIGHT SWITCH. THE SWITCH WAS HOT TO THE TOUCH AND A BURNED RUBBER SMELL WAS NOTICEABLE. THE SERVICE DEALER WAS NOTIFIED, AND RECOMMENDED TO TAKE THE VEHICLE IN FOR REPAIR AS THERE WAS A RECALL FOR THE EXTERIOR LIGHT; HEADLIGHT SWITCH (99V024000). WHEN THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, IT WAS DISCOVERED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.

Fuel System, Other › Storage › Fuel Gauge System
Filed Aug 12, 200629,455 milesOH

I HAVE A 1997 DODGE RAM TRUCK 3500 WITH 5.9 LITER 6 CYLINDER DIESEL LARAMIE SLT. THE FUEL GAUGE HASN'T WORKED FOR 5 YEARS NOW AND THE FUEL SENDING UNIT IS DEFECTIVE. I WOULD PURCHASE A NEW ONE, BUT COST TO ME FOR THE FUEL SENDING UNIT PART IS $198.00. CURRENTLY, LIKE EVERYONE ELSE THAT SEEMS TO HAVE FAULTY FUEL SENDING UNITS, I SET THE TRIPMETER AND GO 300-350 MILES AND THEN FILL UP THE TANK. THIS SEEMS TO BE A WIDESPREAD PROBLEM WITH DODGE RAM PICKUP TRUCKS WITH GAS AND DIESEL ENGINES AND I'M WONDERING WHY THERE HASN'T BEEN A RECALL? *JB

Air Bags
Filed Feb 6, 2006198,000 milesWV

DT*: THE CONTACT STATED THE VEHICLE IS HAVING PROBLEMS WITH THE CRUISE CONTROL. THE VEHICLE WAS TAKEN TO A DEALERSHIP TO HAVE THE VEHICLE INSPECTED. THE MECHANICS FOUND THE PROBLEM WAS A MALFUNCTIONING CLOCK SPRING ASSEMBLY. THERE IS A NHTSA RECALL, # 01V153000, REGARDING THE AIRBAGS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Structure › Body
Filed Jan 29, 2006100,000 milesFL

PAINT IS PEELING OFF TRUCK STARTED ON HOOD NOW ON TOP OF TRUCK. *AK

Electrical SystemFire
Filed Jan 22, 2006147,000 milesMD

MY 1997 DODGE RAM 3500 WAS STARTED AND IDLING WHILE MY DAUGHTER RAN TO THE BARN TO GET SOMETHING. UPON HER RETURN (@3 - 5 MINUTES), THE CAB WAS FULL OF SMOKE. SHE JUMPED IN AND TURNED THE TRUCK OFF AND NOTICED FLAMES AT HER FEET; STOMPED THEM OUT AND CALLED 911. TRUCK WAS TOTALLY ENGULFED IN FLAMES WHEN FIRE DEPT. ARRIVED (WE LIVE LESS THAN 2 MILES FROM F.D.) INVESTIGATION BY FIREMEN SAID "ELECTRICAL FIRE". *NM

Service Brakes, Hydraulic
Filed Oct 4, 2005150,550 milesTX

ABS AND BRAKE LIGHT STAYS ON. BRAKES ARE NOT LIKE THEY USE TO BE. *NM

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and FittingsFire
Filed Aug 15, 200586,000 milesOH

DT: BRAKE LINES RUSTED. THIS HAPPENED WITHOUT WARNING. THE CALLER HAD TO REPLACE THE BRAKE LINES. HE WAS COMING TO A STOP SIGN AND WHEN HITTING THE BRAKE PEDAL IT WENT TO THE FLOOR. THE REAR BRAKES LOST ALL THE FLUID. HE PUMPED THE BRAKE AND GOT VEHICLE TO STOP. THE CALLER SAID THAT WHEN THEY WERE TRYING TO FIND WHERE A HOLE WAS THE FLUID SPRAYED OUT AND VEHICLE CAUGHT ON FIRE. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET.*AK

Trailer Hitches
Filed May 31, 2005CA

DT: THE CONTACT OWNS A 1997 DODGE RAM 3500. HE STATES THAT HE IS HAVING PROBLEMS WITH THE TRAILER HITCH. IT IS A FACTORY INSTALLED HITCH. THE HITCH IS BOLTED ONTO THE CHASSIS WITH SIX BOLTS, AND THE HITCH IS BREAKING APART FROM THE FRAME ITSELF.*AK

Exterior Lighting › Headlights
Filed Apr 27, 200530,000 milesAR

BOTH FRONT HEADLIGHTS PLASTIC LENS BECAME DISCOLORED, AND CAUSED POOR VISIBILITY WHILE DRIVING AT NIGHT. CONSUMER WAS CONCERNED THAT THIS MAY OBSTRUCT CONSUMER'S VISION AND RESULT IN A VEHICLE CRASH. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT PARTS WERE NOT COVERED UNDER A MANUFACTURER'S RECALL.*AK *BF *NM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail PipeFire
Filed Mar 3, 2005103,000 milesCA

VEHICLE WAS PULLING A TRAILER AT 40 MPH, IN THE PROCESS,THE REAR EXHAUST MANIFOLD BOLTS CAME OUT, ALLOWING A LOT OF HEAT TO ESCAPE THROUGH THE JOINT ATTACHMENT. THE HEAT SET THE INSULATION WALL ON FIRE. THE FIRE MELTED THE HYDRAULIC LINE TO THE CLUTCH.*AK

Steering
Filed Jul 15, 20047,000 milesSC

THE STEERING WHEEL HAD TOO MUCH PLAY IN IT, WHICH MADE IT DIFFICULT TO STEER WHILE DRIVING, ALSO THE FRONT END SWAYED. THE DEALERSHIP SERVICED THE VEHICLE 3 TIMES, IN WHICH THEY TIGHTENED THE STEERING BOX AND ADJUSTED THE TIE RODS, HOWEVER THE PROBLEM RECURRED. *AK *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 14, 2004128,000 milesCA

ANTI-LOCK BRAKE FAILURE - THE BRAKE FAILURE WAS ACCOMPANIED BY THE BRAKE AND ANTI-LOCK BRAKE LIGHT INDICATORS ON THE DASH TO INTERMITTANTLY APPEAR AND DISAPPEAR. THE BRAKE PEDAL INTERMITTANTLY RANGES FROM SOFT TO HARD. A PERIODIC VIBRATION IN THE PEDAL IS NOTED WITH NEARLY A TOTAL LOSS IN BRAKE PRESSURE.*AK

Electrical System › 12v/24v/48v Battery
Filed Jul 14, 2004118,000 milesCA

POSITIONING OF THE VEHICLE BATTERY AND BATTERY TRAY PERMITS LEAKING BATTERY ACID TO DRIP DOWN ONTO THE CRUISE CONTROL SERVO, VACUUM LINES, AND ELECTRICAL WIRES.*AK

Exterior Lighting › Headlights › Switch
Filed Jun 26, 200498,000 milesOR

TAIL LIGHTS FAILED WITHOUT WARNING. *AK THE DEALER REPLACED THE HEADLIGHT SWITCH AND REWIRED THE CONNECTOR. RECALL# 99V024000 WHICH PERTAINED TO 3500 SERIES BUILT THROUGH OCTOBER 21, 1996. THE CONSUMERS VEHICLE WAS BUILT 3 DAYS LATER AND DISPLAYED THE SAME PROBLEM. A REPAIR KIT WAS INSTALLED. *SC *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 18, 200465,000 milesAR

WHILE DRIVING AT 55 TO 60 MPH TIRE TREAD SEPARATED, AND THE STEEL BELTS RUPTURED THE GAS TANK. VEHICLE WAS TOWED TO THE DEALER, AND GAS TANK WAS REPLACED. *AK CONSUMER SEEKING REIMBURSEMENT FOR REPAIR. *LA

Fuel System, Gasoline › Fuel Injection SystemFire
Filed Feb 26, 2004184,000 milesWV

FUEL SHUT OFF AND SOLENOID OVERHEATED, CAUSING A FIRE IN THE VEHICLE. ALSO, VEHICLE STALLED. CONSUMER WAS ABLE TO EXTINGUISH THE FIRE. *AK *MR

Exterior Lighting › Headlights
Filed Feb 16, 2004112,084 milesNE

BURNING SMELL, BLINKING OF HEADLIGHTS AND THEN HEADLIGHT FAILURE WHILE ON INTERSTATE. TOOK TO MECHANIC WHO FOUND A RECALL AND ADVISED ME TO CALL A DODGE DEALER. DODGE DEALER SAID THERE WAS NO RECALL FOR THAT PARTICULAR VEHICLE. CALLED DAIMLER/CHRYSLER ASSISTANCE CENTER WHO SAID THERE WAS NO RECALL FOR THAT PARTICULAR VEHICLE BY VIN NUMBER. MECHANIC IN TOWN WILL BE FIXING. VEHICLE HAS TRAILER TOW PACKAGE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Nov 19, 2003CA

WHILE DRIVING, THE ANTI-LOCK BRAKE LIGHT HAD COME ON INTERMITTENTLY. THE CONSUMER NOTIFIED THE DEALERSHIP ON TWO SEPARATE OCCASIONS . *AK *SCC *JB

Power Train › Automatic Transmission
Filed Jul 21, 200315,000 milesIL

VEHICLE IS UNABLE TO PULL ADEQUATE TRAILER WEIGHT. VEHICLE WILL NOT EXCEED 55 MPH IN SPEED, IT WILL START DECREASING SPEED AND JERK FORWARD WHEN IT GETS TO 55 MPH. THE DEALERSHIP CANNOT LOCATE CAUSE.*AK

Tires › Tread/Belt
Filed Jun 4, 2003ME

THE LEFT REAR TIRE TREAD IS STARTING TO SEPARATE. FIRESTONE STEELTEX RADIAL AT LT 245/75R16. PLEASE PROVIDE DETAILS.

Complaints 1-50 of 125, newest first, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
2012366980Above average
2011225550Above average
2010150940Do not drive
2009105520Do not drive
200817311140Do not drive
200721014140Do not drive
20062581142Do not drive
2005196761Fatalities reported
2004214740Above average
2003286910Do not drive
200244100Routine
2001130130Routine
200058151Fatalities reported
1999104161Fatalities reported
19981051100Routine
1997 — this page1251120Routine
19961241100Routine
1995108160Routine
199470170Routine
199320000Routine
199210000Routine
19914000Routine

Compare every Ram 3500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 5, 1999. Source: NHTSA Office of Defects Investigation.