SEPTEMBER 7, 2015, WAS ENTERING INTERSTATE, CAR CONTINUED TO ACCELERATE WITH ACCELERATOR DEPRESSED, PRESSING ON BRAKE WAS MINIMALLY FUNCTIONAL, MANAGED TO GET CAR ON OFFRAMP AND TO PARKING LOT, HOWEVER BRAKES WERE EXTREMELY HOT AND BRAKE LIGHT WAS ON. TURNED OFF THE IGNITION, AND RESTARTED CAR. ACCELERATOR WAS STILL DEPRESSED SO TURNED CAR OFF. CAME BACK AFTER TWO HOURS AND CAR FUNCTIONED NORMALLY. TOOK CAR TO DODGE SERVICE REPAIR, SHOWED A CODE P2299, BRAKE PEDAL POSITION-ACCELERATOR POSITION, AND CODE C0021 BRAKE BOOSTER PERFORMANCE. MECHANIC CLEARED CODES, STATED THAT HANDICAPPED HAND CONTROLS WERE ENGINEERED IMPROPERLY AND ALLOWED BOTH BRAKES AND ACCELERATOR TO BE USED AT SAME TIME. SERVICE MANAGER STATED THEY HAD NEVER HEARD OF A WIRELESS THROTTLE BODY CONTROL PROBLEM AND THAT I WAS THE FIRST TO COMPLAIN. LATER STATED THAT SEVERAL OTHER HAND CONTROL UNITS THEY HAD WORKED ON FUNCTIONED IMPROPERLY. IT WAS EXTREMELY EVIDENT THEY WERE COVERING A STUCK THROTTLE BODY PROBLEM THAT HAS BEEN SEEN BY A NUMBER OF NON-DODGE AUTHORIZED MECHANICS.
2010 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
THE CAR STARTED SHUTTING OFF IN THE MIDDLE OF AN OFF RAMP OR JUST GOING DOWN A STREET OR COMING TO A STOP. LEFT ME WITHOUT POWER STEERING OR BRAKES. VERY SCARY. I HAVE TAKEN IT INTO THE DEALER AND AT FIRST THEY SAID IT WAS A GUNKY THROTTLE, BUT PAID FOR IT, BROUGHT IT HOME AND IT DIED AGAIN THAT SAME DAY. MECHANIC TOOK IT OUT AND HE SAID HE WAS GOING 30 MILES AN HOUR AND IT DIED ON HIM AND HE ALMOST WRECKED MY CAR. NO CODES ARE SHOWING OR NO CHECK ENGINE LIGHT, SO THEY HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS GOING ON WITH IT. PLUS THE TRANSMISSION SLAMS INTO MY FRONT END IF I AM GOING NORMAL SPEED AND COME TO A STOP AT THE BOTTOM OF MY HILL AND TOLD THEM ABOUT THIS LAST YEAR AND WAS TOLD THAT WAS NORMAL FOR THAT CAR(I DON'T THINK SO). I AM AT A LOSS AND ON A FIXED INCOME. WHERE DO I GO FROM HERE?
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT 55 MPH, THE CONTACT T-BONED THE PRECEDING VEHICLE ON THE DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
THE IGNITION SWITCH WAS FINALLY REPLACED AS A RESULT OF A RECALL. SHORTLY AFTER THE REPLACEMENT WE BEGAN EXPERIENCING A SITUATION IN WHICH THE VAN WOULD NOT START. ALL WE COULD GET WAS A "CLUNK" SOUND FROM THE FRONT OF THE VEHICLE. IT HAS A BATTERY THAT IS LESS THAN A YEAR OLD AND USUALLY STARTS FINE. THE SITUATION EXISTS WHEN WE TRY TO USE EITHER KEYS. SO FAR, WE HAVE BEEN LUCKY IN THAT IT STARTS FINE AFTER AFTER 8 OR MORE TRIES; THE ENGINE WILL START AND FOR SEVERAL DAYS TO A COUPLE OF WEEKS THINGS ARE FINE AND THEN THE SAME THING HAPPENS AGAIN. ALL ELECTRICAL SYSTEMS SEEM TO BE OPERATING PROPERLY EXCEPT FOR THE TIRE PRESSURE LIGHT. IT, TOO, HAS STARTED ACTING UP WITH ABOUT THE SAME FREQUENCY. THE DODGE SERVICE DEPARTMENT FEELS IT MAY BE THE BATTERY IN THE PRESSURE SENSOR VALVE. FUNNY THAT THEY BOTH STARTED ABOUT A MONTH OR TWO AFTER THE IGNITION SWITCH WAS REPLACED.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE KEY WAS LOOSE IN THE IGNITION SWITCH AND THE VEHICLE WAS DIFFICULT TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS CONTACT MULTIPLE TIMES AND INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
THERE IS A KNOWN RECALL NOW FOR 2008-2010 DODGE CARAVANS FOR THE IGNITION SWITCH OR WIN MODULE MALFUNCTIONING. MY VAN STARTED WITH NOT TURNING COMPLETELY OFF WHEN THE KEY WAS IN OFF MODE AND REMOVED FROM THE IGNITION. THE RADIO WOULD STILL BE ON AND LIGHTS ON THE DASH WITH THE KEY COMPLETELY OUT OF IGNITION. I HAD TO REMOVE THE BATTERY CABLE TO GET THE VAN TO TURN OFF COMPLETELY. THIS WORKED FOR A COUPLE DAYS BUT NOW IT WILL NOT START OR RUN AT ALL. THE ERROR ON THE DASH DISPLAY SAYS "BAD KEY" AND I AM UNABLE TO START OR USE MY VAN AT ALL. WHEN ASKED ABOUT RECALL THEY SAY MY VAN DOESN'T FALL INTO THE MONTHS THEY ISSUED THE RECALL FOR IN 2010? I AM GOING TO HAVE TO GET THIS FIXED BECAUSE I CANNOT USE THE VAN OTHERWISE AND TO REPLACE THE WIN MODULE IT IS GOING TO COST ME AROUND $600 (WHICH I DO NOT HAVE!). I JUST PURCHASED THE VAN ON MEMORIAL DAY WEEKEND 05/2015 SO I HAVE ONLY HAD THIS VEHICLE ROUGHLY 3 MONTHS AND IT IS ALREADY BROKEN DOWN. NOT A HAPPY CUSTOMER!
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 10 MPH, THE PASSENGER DOOR LOCKING MECHANISM INDEPENDENTLY SHIFTED. THE CONTACT ALSO STATED THAT IT TOOK NUMEROUS ATTEMPTS WHEN LOCKING OR UNLOCKING THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
THE LOCKS ON ALL DOORS UNLOCKS AND LOCKS BY ITSELF WHEN DRIVING. DRIVERS DOOR PANEL TO CONTROL WINDOWS WORKS WHEN IT WANTS TO.
ON JULY 22, 2015 VEHICLE WOULDN'T START. TRIED JUMPING NOTHING. THEN IT FINALLY STARTED, TOLD MY WIFE TO TAKE VEHICLE HOME. WHEN I GOT HOME TRIED AGAIN, THIS TIME IT WOULDN'T START AT ALL. HAD VEHICLE TOWED TO OUR LOCAL MECHANIC ON 7-23-15. ON 7-24-15 MECHANIC CALLED AND SAID THE STARTER MODULE WAS OUT AND THAT THIS ITEM WAS ALSO ON "RECALL". I KNEW THIS AND HAD ALREADY CONTACTED A DODGE DEALER TO HAVE REPLACED. NOW HERE'S THE PROBLEM, I TRAVEL A LOT AND HAVE MY OWN VEHICLE. MY WIFE NEEDS THIS CARAVAN TO GO TO DOCTOR APPOINTMENTS. DEALER SHIP TELLING ME THEY CAN'T GET IT IN DUE TO "BACK ORDER" OF SAID PART. THERE REALLY NEEDS TO BE SOME PRIORITY HERE TO GET US BACK ON THE ROAD. THE CARAVAN IS SETTING AT OUR LOCAL MECHANIC'S SHOP NOT ABLE TO GET STARTED. PLEASE CHECK IF YOU CAN PRIORITIES THIS. DEALER SHIP IS KUNES COUNTRY IN STERLING, IL.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2010 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE DEFLATED SUDDENLY WHILE DRIVING AND WITHOUT WARNING. *SMD THE MECHANIC WAS UNABLE TO FIND ANY PUNCTURES, GASHES OR OTHER REASONS WHY THE TIRE WOULD HAVE DEFLATED SUDDENLY. HE CONCLUDED THAT THE NUT ON THE VALVE STEM HAD CORRODED, CRACKED OFF AND THE SEAL BETWEEN THE STEM AND THE TIRE BECAME UN-SEATED CAUSING THE MASSIVE LOSS IN AIR PRESSURE. UPON FURTHER INSPECTION, IT APPEARED THAT THE OTHER TIRES HAD CRACKED OR WERE MISSING NUTS ON THEIR VALVE STEMS AND WERE IN DANGED OF THE SAME CATASTROPHIC FAILURE. *JB
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH NO ISSUES. ON A LATER DATE, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE KEY FOBIKS AND WIN MODULE WERE REPAIRED AT THE OWNER'S EXPENSE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO ADVISE THE CONTACT OF WHEN THE NECESSARY PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
WHILE DRIVING IN RAIN STORM WITH CRUISE CONTROL,WIPERS,LIGHTS,AND RADIO ON POWER TO CONTROLS WOULD TURN OFF. ENGINE WAS STILL RUNNING AND SYSTEMS CAME BACK ON AFTER TURNING OFF RADIO, LIGHTS FOR AWHILE.
AFTER JIM RIEHL'S FRIENDLY CHRYSLER IN WARREN MICHIGAN REPLACED MY TIPM MODULE FOR A FAULTY LIGHT PROBLEM MY VAN WOULD NOT DECELERATE WHEN I TOOK MY FOOT OFF THE ACCELERATOR PEDAL.THANK GOD IT SLOWED DOWN WHEN I APPLIED THE BRAKES. THERE ARE OTHER FAULT LIGHTS ON THE INSTRUMENT CLUSTER AND I AM GOING BACK TO THE DEALER TO SEEK A RESOLUTION. IT WAS 3AM AND RAINING TO MAKE MATTERS WORSE. WHAT WERE THEY THINKING RELEASING A DEFECTIVE VAN BACK ON THE ROADS?
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VALVE STEM LOCK NUT CORROSION CAUSED STEM TO FALL INSIDE TIRE. CAUSED INSTANT FLAT AT 65 MPH. ALMOST LOST CONTROL. AGAIN TODAY ANOTHER STEM FELL INSIDE TIRE. GOING SLOWER 35 MPH. BOTH TIMES IT ALSO DESTROYED TIRES.
HELLO, I OWN A 2010 DODGE CARAVAN. SUNDAY APRIL 19, 2015 I WAS DRIVING TOWARDS LAS VEGAS FROM KINGMAN, AZ AT NIGHT WHEN SUDDENLY MY HEADLIGHTS TURN OFF. KEEP IN MIND I HAVE MY 3 KIDS WITH ME, AGES 8,9 AND 10. I TURNED BACK AROUND AFTER DRIVING OVER 40 MILES, USING ONLY MY FOG LIGHTS THAT PROVIDE 40-50 FEET OF VISIBILITY. I CAUTIOUSLY DRIVE HOME ALMOST IN THE DARK, MADE IT HOME AND GOOGLED THIS PROBLEM. LOOKS LIKE A TIPM ISSUE FROM WHAT I GATHERED. SO IN THE MORNING MY VEHICLE DOESN'T START. I CALLED MY LOCAL DODGE DEALER, THEY AREN'T AWARE OF A RECALL ON THIS AND HAS NEVER HEARD THIS BEFORE. ADDITIONALLY THEY WANT $110 TO TELL ME WHAT'S WRONG WITH MY VEHICLE. SO I HAD MY VEHICLE TOWED TO MARTIN SWANTY HYUNDAI TO DIAGNOSE THE PROBLEM FOR FREE, AND I SPENT $111 ON WHAT THEY SAID WAS A BAD POSITIVE BATTERY TERMINAL CONNECTION. WELL, GOT IT HOME, THE HEADLIGHTS WORKED AGAIN. NEXT DAY, IT'S NIGHT TIME AGAIN AND GUESS WHAT, NO HEADLIGHTS AGAIN! LOOKS LIKE IT WASN'T THE BATTERY CONNECTION, STILL HAVING THE FAMOUS TIPM M.O. THIS IS CLEARLY NOT THE FIRST VEHICLE TO HAVE THIS PROBLEM. I SEE THIS IS A CLASS ACTION LAWSUIT THAT DODGE AND CHRYSLER ARE SWEEPING UNDER THE RUG. SO NOW I HAVE A FAMILY OF 5 (SOON TO BE 6) TO SUPPORT, AND DRIVE AROUND IN MY FAMILY VEHICLE WITH NO HEADLIGHTS AND THIS IS NOT A RECALL YET WITH DODGE? AND YOU WANT ME TO SPEND OVER $1000 TO GET IT FIXED JUST TO PUT ANOTHER FAULTY PART IN MY VAN AGAIN? I HAVE MY FAMILY TO FEED, NOT $1000 TO FEED INTO MY CAR THAT'S ON
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY VAN, ON AT LEAST 5 OCCASIONS HAS HAD THE RADIO CUT OUT, THE WINDOWS NOT BE ABLE TO OPEN, AND THE WORST NO WIPERS, RADIO, LIGHTS IN OR OUTSIDE, HEAT, DEFROSTER FOR THE VEHICLE DURING A DOWN POUR. GETTING OFF THE ROAD MEANT I HAD TO OPEN THE WINDOW AND STICK MY HEAD OUT IN THE RAIN ALL WHILE I TRY TO CROSS A BUSY MILWAUKEE INTERSECTION AND PULL THE VEHICLE OVER, TURN OFF THE ENGINE AND THEN RESTART IT. NOTHING ELSE WILL WORK. *TR
WHILE DRIVING ONE DAY, OUT OF THE BLUE MY CAN WOULD NOT GO OVER 25 TO 30 MPH. IT WOULD SHAKE VIOLENTLY IF WE WENT FASTER. WE GOT IT TO THE MECHANIC AND THE BRAKES HAD ALMOST CAUGHT ON FIRE. IT RUINED ONE TIRE AND THE BRAKES AND CALIPERS. THE MECHANIC SAID THAT THIS SHOULD HAVE NEVER HAPPENED. IT WAS EXTREMELY DANGEROUS. I REPORTED IT TO DODGE. THEY SAID IT HAD NEVER HAPPENED. I WANT TO MAKE SURE THAT IT DOES GET REPORTED. I FEEL LIKE I SHOULD BE COMPENSATED FOR THIS. THEY SAID THAT THERE WAS NOTHING THEY COULD DO SINCE IT NEVER ACTUALLY CAUGHT ON FIRE. REALLY? *TR
I TOOK MY VAN TO THE DEALER BECAUSE THE WINDOWS WOULD EITHER ROLL DOWN ON THEIR OWN AND THE SWITCH ON THE DOOR WORKED SOMETIMES. I PURCHASED A BATTERY FOR MY KEY FOB BECAUSE THE DOORS WOULD NOT LOCK OR UNLOCK ALL THE TIME. THE DEALER FIXED THE RECALL SWITCH FOR THE VENT WINDOWS, AND I WAS CHARGED $4.03, $400.00, LABOR AND TOTAL OF $179.56 IN PARTS. THEY DID NOT OFFER A LOANER CAR WHILE MY VAN WAS BEING WORKED ON. I HAD TO PAY 82.00 FOR A RENTAL. I HAD 3 QUARTERS OF A TANK OF GAS WHEN I DROPPED IT OFF, AND WHEN I GOT THE VEHICLE BACK IT WAS A LITTLE UNDER THE 1/2 MARK AND NO ONE OFFERED TO REPLACE IT. THE DEALER DID TAKE $200.00 OFF, AND I WAS TOLD THAT THEY DID IT BECAUSE I WAS A GOOD CUSTOMER. WELL, I DON'T THINK GOOD CUSTOMERS SHOULD BE TREATED THIS WAY. THE WINDOWS AND MIRRORS DO WORK NOW, HOWEVER; THEY MUST HAVE BROKE SOMETHING ELSE BECAUSE MY SIDE DOORS WILL NOT LOCK, THEY CHANGED THE BATTERY IN THE KEY FOB AND IT STILL DOES NOT WORK. I'VE HAD PROBLEMS WHERE AS THE FRONT WINDOWS WOULD GO DOWN 1/2 WAY ON THEIR OWN. I HAVE READ WHERE THERE HAVE BEEN NUMEROUS REPORTS ABOUT THE WINDOWS GOING DOWN ON THEIR OWN AND IT WOULD SEEM TO ME THAT THIS IS WERE THE PROBLEM STEMMED FROM. THE WINDOWS GO DOWN WHENEVER THEY WANT TO AND MOISTURE GETS IN SIDE THE VEHICLE AND CAUSES THIS TYPE OF PROBLEM. I CALLED THE DEALERSHIP BACK ON 3/13/2015 AND NO ONE ANSWERED AND I COULD NOT LEAVE A MESSAGE. I CALLED BACK ON 3/15/2015 AND SPOKE WITH A VERY NICE YOUNG LADY NAMED [XXX] AND SHE SAYS THEY W
TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
MY HUSBAND AND I WERE DRIVING ONE DAY, OUT OF THY BLUE, THE VAN BEGAN TO SHAKE TOWARDS THE FRONT OF THE VAN. WE COULDN'T GET THE SPEED OVER 25 MPH. WE GOT IT TO THE NEAREST MECHANIC SHOP. THEY SAID IT WAS THE CALIPERS. THEY SAID THAT IT WAS VERY CLOSE TO CATCHING ON FIRE. I HAD TO HAVE BOTH CALIPERS REPLACED AND A BRAKE JOB. I ALSO HAD TO PURCHASE A NEW TIRE. I CALLED AND REPORTED IT TO DODGE/CHRYSLER. THEY SAID THAT THERE HAD NOT BEEN ANY PROBLEMS WITH OTHER VANS. IT WAS AN EXTREMELY SCARY INCIDENT TO GO THROUGH. THEY SAID THAT THEY MIGHT BE ABLE TO DO SOMETHING IF THE VAN HAD ACTUALLY CAUGHT ON FIRE. THAT'S JUST CRAZY. THIS HAS COST ME ABOUT $800.00. I JUST WANT TO MAKE SURE THAT THIS GETS REPORTED IN CASE OTHER VANS HAVE SIMILAR PROBLEMS. THE MECHANICS WERE SHOCKED AT WHAT THEY SAW. THEY SAID THAT IT SHOULD NOT HAVE DONE WHAT IT DID. *TR
DRIVING ON INTERSTATE USING CRUISE CONTROL. STEERING COLUMN REFUSED TO RESPOND WHEN ATTEMPTING TO STEER THE VAN WITH THE CURVE IN THE ROAD. VAN DROVE OFF ROAD ONTO EMBANKMENT AND FLIPPED OVER. THE VAN WAS TOTALED. SUFFERED A CONCUSSION AND DAMAGE TO BACK AND ELBOW FROM IMPACT. EYE GLASSES WERE BROKEN. EYE WITNESS BEHIND ME TOLD STATE TROOPER THAT THEY COULD SEE THAT I WAS STRUGGLING FOR CONTROL OF THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN MANUFACTURER RECALL; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE DEALERSHIP IN DOTHAN, ALABAMA HAS REFUSED TO REPAIR THIS RECALL. THE EXCUSE THAT THEY ARE WAITING ON APPROVAL AND PARTS HAS BEEN USED SEVERAL TIMES. SOMEONE HAS TO TAKE IMMEDIATE ACTION. *TR
TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ORIGINAL OWNER OF THE VEHICLE. THIS IS ACTUALLY A REPORT OF 5-6 SEPARATE INCIDENTS OF THE SAME ISSUE WITHIN A WEEK'S SPAN. THE ENGINE OF THE VEHICLE SUDDENLY SHUTS OFF WHILE DRIVING. IT IS INSTANT AND SILENT, WITH NO PRE-WARNING. DRIVER LOSES ALL POWER STEERING / BRAKES DURING THE OCCURRENCE. LAST INCIDENT ALMOST CAUSED AN ACCIDENT WHEN THE VEHICLE'S ENGINE STALLED AND A FOLLOWING VEHICLE HAD TO TAKE ACTION TO AVOID A COLLISION. MY WIFE AND KIDS WERE IN THE VAN AT THE TIME OF THE INCIDENT. WHEN IT HAPPENS, THE VAN ALWAYS STARTS BACK UP, BUT IT HAS TO BE STATIONARY AND IN-PARK. VEHICLE WAS TAKEN TO THE DEALERSHIP ON 01/23/15 FOR REPAIR. DEALERSHIP INDICATED THE EGR VALVE AND TEMPERATURE SENSOR WAS FAULTY AND HAS BEEN A COMMON PROBLEM FOR DECADES. THIS IS THE SECOND TEMPERATURE SENSOR THAT HAS BEEN REPLACED BY THE DEALER. INTERNET SEARCH CONFIRMS MANY ISSUES SUCH AS THIS ARE EVIDENT ON THE ROAD. REPAIR MADE 01/23/15 AT A CONSUMER COST OF $513.41. OUR PURCHASED EXTENDED WARRANTY COVERED ALL OF IT, BUT $150.00. I CONSIDER THE ISSUE, IN REGARD TO A DFMEA FORMAT TO BE, LOSS OF FUNCTION WHICH SHALL BE A SEVERITY OF 10 AND AN INVERTED DELTA BY THE MANUFACTURER. I ASK THAT NHTSA INVESTIGATE THIS ISSUE AS MY FAMILIES WELL BEING WAS AT STAKE THIS MORNING WHICH DOES NOT SIT LIGHTLY WITH ME AS A HUSBAND / FATHER. *TR
THERE IS A RECALL ON THE REAR QUARTER WINDOW SWITCH THAT MAY OVERHEAT . I RECEIVED THE LETTER ON THURSDAY AND BY SUNDAY MY DOOR CAUGHT ON FIRE, NOW NOT ONLY THE SWITCH MUST BE REPLACED AND I SUPPOSE ALL WIRING AND REST OF THE SWITCHES AND THE DOOR INTERIOR PANEL SHOULD BE CHANGE BECAUSE OF DAMAGE. I CALLED THE RECALL CENTER AND AFTER TWO DAYS I'M STILL WAITING FOR A CALL WITH INSTRUCTIONS AS TO WHAT TO DO NOT TO MENTION THE SCARE ME AND MY WIFE GOT AND THE EXPENSES IT WILL COST ME BECAUSE I NEED TO RENT A CAR UNTIL THE ISSUE IS RESOLVED. *TR
MY VAN HAS REPEATEDLY STOPPED WHILE DRIVING, APPROXIMATELY 10 TIMES FROM NOVEMBER 2014 TO JANUARY 2, 2014. I LOSE ALL POWER STEERING AND BRAKES WITHOUT WARNING AND HAVE TO CAREFULLY GET MYSELF TO THE SIDE OF THE ROAD. THIS IS A VERY DANGEROUS SITUATION AND SCARES ME ESPECIALLY WHEN MY FAMILY IS IN THE VAN WITH ME. IN ALL INSTANCES I HAVE BEEN LUCKY AND HAVE ONLY BEEN GOING 20-40 MPH AND HAS BEEN IN PLACES THAT I'M ABLE TO GET OVER EASILY. THE NEXT TIME I MAY NOT BE SO LUCKY. WHEN I GET PULL OVER I PUT THE VAN IN PARK, TURN THE KEY TO OFF AND RESTART WITH NO PROBLEMS. I HAD THE VAN IN THE DEALERSHIP FOR AN ENTIRE DAY WITH NO LUCK. THEY TOOK IT OUT SEVERAL TIMES AND COULD NOT GET IT TO RECUR. THEY DID SOME UPDATING ON THE COMPUTER SYSTEM. THEY CHECKED ALL KINDS OF THINGS OUT AND EVERYTHING WAS COMING BACK ALRIGHT. THEY ALSO COULD NOT SEE ANY CODES THAT THERE WAS A PROBLEM. I DID NOT HAVE IT OCCUR AGAIN FOR ALMOST 2 WEEKS IN THE SHOP SO I THOUGHT MAYBE IT WORKED, HOWEVER ON JAN. 2, 2014, IT OCCURRED AGAIN. THIS PROBLEM REALLY CONCERNS ME ESPECIALLY AFTER RECENTLY READING HOW OFTEN THIS HAS HAPPENED TO OTHER PEOPLE WITH THE SAME VEHICLE. *TR
SINCE 2013 MY DODGE GRAND CARAVAN HAS FAILED TO START ON NUMEROUS OCCASIONS. IT WILL WORK OK WHEN SUDDENLY YOU TURN THE KEY AND THE DASH LIGHTS COME ON BUT THE ENGINE WILL NOT TURN OVER. A DODGE DEALER CHANGED THE BATTERY BUT THE PROBLEM HAS PERSISTED. SOMETIMES YOU CAN TURN THE KEY TO ON SHIFT INTO DRIVE AND BACK INTO PARK AND IT WILL START. SOMETIMES YOU CAN SHIFT INTO NEUTRAL AND IT WILL START. OTHER TIMES NEITHER OF THESE FIXES WORK. RESEARCHING THIS PROBLEM SHOWS IT HAS LONG BEEN A LONGTERM PROBLEM WITH DODGE AND CHRYSLER COVERING SEVERAL YEAR MODELS. NUMEROUS PEOPLE HAVE REPORTED STARTERS, BATTERIES, TIPM MODULES, WIN MODULES, FOBS AND NEUTRAL SAFETY SWITKENNETHCHES (TRANSMISSION RANGE SENSORS) BEING REPLACED WITH NO RELIEF FROM THE PROBLEM. CHRYSLER AND DODGE DEALERSHIPS ARE UNABLE TO DIAGNOSE THE PROBLEM AND CORRECT IT. IT HAS LEFT US STRANDED IN BOTH COLD AN HOT WEATHER SOMETIMES WITH OUR 3 SMALL GRANDCHILDREN IN THE VEHICLE. I FEEL THAT THE SAFETY ISSUE OF THIS PROBLEM IS SOMETHING THE MANUFACTURER SHOULD BE REQUIRED TO IDENTIFY AND CORRECT. *TR
ENGINE SHUT OFF. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS OPENED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.
WHILE DRIVING AT 55 MPH, MY VAN ALL OF A SUDDEN TURNED OFF. I LOST ALL POWER STEERING AND STRUGGLED TO GET THE VAN OFF THE ROAD. ONCE I GOT IT OFF THE ROAD, I WAS ABLE TO START THE VEHICLE AND DROVE ABOUT 2 MILES. THE VEHICLE DIED A SECOND TIME AS I WAS GETTING READY TO TURN ONTO THE STREET IN WHICH I LIVE. MY SPEED AT THAT TIME WAS AROUND 20 MPH. I PULLED INTO THE CARWASH, WHERE I WAS ABLE TO START THE VEHICLE AGAIN, AND THEN DROVE HOME. I WENT APROX. 1 MILE THAT TIME. WE PARKED THE VAN AND AS MY HUSBAND WAS GETTING OUT OF THE DRIVER SIDE, HE STRONGLY SMELLED SOMETHING ELECTRICAL BURNING. I WENT OVER TO THE DRIVER SIDE AND SMELLED THE SAME SMELL. THE VERY NEXT DAY I LEFT IN MY VAN AROUND NOON AND WITHIN A QUARTER OF MILE MY VAN DIED FOUR TIMES. I TURNED AROUND AND DROVE A QUARTER OF A MILE BACK, WITH THE VAN DYING THREE MORE TIMES. I FINALLY MADE IT HOME AND INFORMED THE DEALERSHIP OF THE PROBLEM. WITHIN 2 HOURS THEY BROUGHT ME A RENTAL. IT HAS BEEN EXACTLY TWO WEEKS THAT I HAVE BEEN WITHOUT MY VAN AND THEY ARE UNABLE TO FIX IT AS OF NOW. I CAN'T HELP BUT BELIEVE THAT MY VAN IS HAVING THE EXACT SAME ISSUES AS THE OTHER RECALLED 2010 DODGE CARAVANS. I HAVE THE EXACT SAME TESTIMONIES AS SOME OF THE OTHER PEOPLE THAT ACTUALLY HAVE A RECALL ON THEIR DODGE CARAVAN. PLEASE HELP! THIS VEHICLE WAS JUST BOUGHT ON 11-17-2014 THANKS IN ADVANCE. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO START THE IGNITION. THE CONTACT ALSO STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE ENGINE STARTED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE REMOTE CAR STARTER MAY HAVE BEEN THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,400. UPDATED 12/9/14*CN UPDATED 10/1/2015*JS
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH ON A BUMPY ROAD, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE BAD KEY SENSOR INDICATOR SUDDENLY ILLUMINATED. THE VEHICLE DECELERATED BEFORE STALLING. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUME NORMAL OPERATION. THE DEALER STATED THAT THE WIN MODULE AND WIRELESS IGNITION MODULES WERE FAULTY. THE MODULES WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 74,000. UPDATED 12/09/14*LJ THE CONSUMER STATED THE VEHICLE WOULD ONLY START AFTER SEVERAL ATTEMPTS OR PUTTING THE GEAR IN NEUTRAL. UPDATED 6/1/2015 *JS
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO TURN INTERMITTENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION AND ALL THE ELECTRICAL COMPONENTS FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
WHILE DRIVING ON THE HIGHWAY IN NORTH EAST FLORIDA, I DROVE INTO A VERY HEAVY THUNDERSTORM. TRIED TO TURN ON WIPERS AND NOTHING HAPPENED. I WAS TRAVELING IN THE CENTER LANE AND COULD NOT MOVE OFF THE ROAD. MY VISIBILITY WAS REDUCED TO ZERO... I COULD NOT SEE PAST THE WINDSHIELD. I WAS FORCED TO SLOW DOWN RAPIDLY CAUSING PANIC WITH TRAFFIC BEHIND ME. I HAD TO DRIVE USING MY 2 SIDE MIRRORS TO GUIDE ME AND ONLY KNOWING THAT I WAS IN BETWEEN THE 2 WHITE LANE STRIPES. I EVENTUALLY MADE IT TO THE SIDE OF THE ROAD BUT COULD NOT PROCEED UNTIL THE RAIN STOPPED. 2 WEEKS LATER, I WAS ON OFFICIAL TRAVEL AND THE EXACT SAME THING HAPPENED AGAIN, ALMOST CAUSING AN ACCIDENT. THE DEALERSHIP SERVICE SHOP CHANGED THE WIPER MOTOR COSTING $450 ON THE FIRST REPAIR. NOW THEY ARE SAYING THAT IT IS THE "TIPM, TOTALLY INTEGRATED POWER MODULE", WHICH WILL FOR THE PART ALONE COST NEARLY $1000. THE DEALERSHIP WILL NOT CREDIT THE FIRST REPAIR THAT THEY CHARGED AND GOT WRONG AND IT HAS BEEN 6 DAYS ON THIS REPAIR AND THEY STILL DO NOT HAVE THE PART NEEDED. I DID DO SOME RESEARCH AND FOUND THAT THE TIPM HAS PENDING LAWSUITS AND CONTROLS MANY ITEMS IN THE VEHICLE THAT COULD CAUSE A MAJOR SAFETY ISSUE. RECOMMEND STAYING AWAY FROM THESE VEHICLES WITH TIPM ISSUES. RECOMMEND ALSO THAT GSA GET A REFUND ON THE FIRST REPAIR. *TR
HEADLIGHTS UNEXPECTEDLY GO OUT. DO NOT COME BACK FOR A FEW DAYS SOMETIME A MONTH. HAPPENS WHEN YOU ARE DRIVING AT NIGHT SOMETIMES THEY JUST WONT COME ON WHEN TURNED ON. WHEN STUCK WITH OUT HEADLIGHTS HAVE TO DRIVE HOME WITH FOG LIGHTS. VERY DANGEROUS. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Dodge Caravan → · Every Caravan year → · How the figures are calculated →