TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT ONLY THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS WERE ABLE TO BE UNLOCKED. THE VEHICLE WAS TOWED TO A DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,500.
2010 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE PARKED, THE KEY BECAME STUCK IN THE IGNITION AND THE VEHICLE FAILED TO SHIFT GEARS WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
HEADLIGHTS WOULD NOT COME ON AFTER DARK. CAR HAD TO BE TOWED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS, WHERE THE HEADLIGHTS DO COME ON THEN GO OFF. VERY UNSAFE!! IT WAS RETURNED TO THE DEALER AFTER THE FIRST INCIDENT TO FIX, BUT IT HAS HAPPENED AGAIN REPEATEDLY. NOW WE HAVE TO TAKE IT BACK TO THE DEALER FOR A $700 FIX. UNSAT!! *TR
THE CHRYSLER 62TE TRANSMISSION IS A FAULTY PRODUCT! PLEASE INVESTIGATE SO YOU ARE ABLE TO HELP THE PEOPLE CHRYSLER IS ABUSING BY HAVING THIS FAULTY PRODUCT IN THEIR VEHICLES. THE DEALER MECHANIC TOLD ME HE IS EMPLOYED JUST TO CHANGE TRANSMISSIONS DUE TO A "BAD" COMPOUNDER BEARING. PLEASE HELP!!! *TR
WHILE DRIVING ON I-90 TPMS INDICATOR CAME ON. WITHIN SECONDS RIGHT REAR TIRE WAS FLAT, WHEN I LOOKED AT THE WHEEL I SAW THE VALVE STEM WAS GONE. THERE WAS NO OTHER DAMAGE TO TIRE. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION BEGAN TO SHIFT WHEN MAKING A TURN OR WHEN DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WERE NO FAILURES. THE CONTACT HAD THE TRANSMISSION INSPECTED FIVE TIMES HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000. THE CURRENT MILEAGE WAS 40,000.
TL* THE CONTACT OWNS 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 77,000. *TR
UPON STARTING THE DODGE CARAVAN SE 2010 I CLOSED BOTH POWER PASSENGER DOORS WITH MY CHILDREN IN SAFETY BELTS, UPON ENTERING THE DRIVERS SIDE MY CHILD ASKED ME TO TURN ON THE OVERHEAD LIGHTS SO THAT SHE COULD FIND SOMETHING THAT DROPPED ON THE FLOOR WITH THE DRIVERS DOOR OPENED, AND THE VEHICLE RUNNING I TURNED ON THE OVERHEAD LIGHTS ONLY TO HAVE BOTH POWER PASSENGER DOORS OPEN ON THEIR OWN. I WAS ABLE TO REPLICATE THIS ERROR A NUMBER OF TIMES UNDER SIMILAR CONDITIONS, AND AM UNABLE TO PIN POINT A CAUSE. THIS COULD BE A LARGE SAFETY DEFECT. WHAT IF THIS WAS TO HAPPEN WHILE TRAVELING AT HIGHWAY SPEEDS ? THIS ISSUE COULD CAUSE A MINOR PASSENGER TO BE EJECTED FROM THE VEHICLE. I ASK FOR A RECALL / INVESTIGATION. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THE VEHICLE HAD SEVERAL ELECTRICAL FAILURES. THE BRAKE LIGHT AND TURN SIGNAL LIGHTS BECAME INOPERABLE. THE POWER WINDOWS BEGAN TO OPERATE INDEPENDENTLY, THE HAZARD LIGHTS FAILED INTERMITTENTLY, THE RADIO FAILED TO FUNCTION WHEN ENGAGED AND THE IGNITION KEY WOULD SPORADICALLY FAIL TO EXTRACT FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURN SIGNAL BULBS AND BRAKE LIGHT BULBS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT DID NOT HAVE THE DEALER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE OTHER ELECTRICAL FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,521 AND THE CURRENT MILEAGE WAS 48,800.
FIRST INCIDENT WAS MAY OF 2012 WHEN DRIVE AT I LOST POWER TO WINDOW WIPERS, TURN SIGNALS ,WINDOWS, DOOR LOCKS AND RADIO. I FILED A COMPLAINT WITH THE NHTSA ON 09/28/2012 NO.10490319. SINCE THEN THE DEALER REPLACED THE CONTROL MODULE WITH REPLACEMENT FIX ON 01/03/2013 PER YOUR RECALL NOTICE. THE NEW MODULE IS NOW HAVING THE SAME ISSUE AS THE OLD DESIGN. *TR
2010 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD IN AUGUST 2012, WHILE TRAVELING AT NIGHT, ALL THE OF THE DRIVING LIGHTS WENT OUT ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE A DIAGNOSTIC TEST REVEALED, THE HEADLAMP SWITCH NEEDED TO BE REPLACED. IN OCTOBER 2012, WHILE DRIVING AGAIN AT NIGHT, ALL OF THE LIGHTS WENT OUT. AFTER TAKING THE VEHICLE BACK TO THE DEALER IT WAS NOTED THAT AT TIMES THE LIGHTS WOULD WORK INTERMITTENTLY. THEY DETERMINED THROUGH DIAGNOSTICS TESTING IT AGAIN NEEDED A HEADLAMP SWITCH AS WELL AS AN INTEGRATED POWER MODULE. SINCE THE LIGHTS WERE OPERATIONAL AT THAT TIME, THE CONSUMER WAS INFORMED TO CONTINUE DRIVING AND THE NECESSARY PARTS WOULD BE ORDERED. THE FIRST WEEK OF NOVEMBER WHILE DRIVING, THE LIGHTS WENT OUT AGAIN. THE CONSUMER RETURNED TO THE DEALER, WHERE SHE WAS GIVEN A LOANER VEHICLE, WHICH SHE HAD FOR 10 DAYS, BECAUSE THE PARTS HAD NOT ARRIVED. ON FRIDAY OCTOBER 4, 3013, WHILE DRIVING, ALL OF THE ELECTRICAL POWER CONTROLLING THE TURN SIGNALS, AIR CONDITIONING, POWER WINDOWS, RADIO, WINDSHIELD WIPERS, ETC. STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY DISCOVERED THE VEHICLE NEEDED AN IGNITION SWITCH. THE CONSUMER WAS INFORMED, IT WAS AN APPARENT PROBLEM WITH THE 2010 MODELS. THE DEALER INFORMED THE CONSUMER, THERE WAS A SHORTAGE OF PARTS, AS THE COMPANY THAT MANUFACTURED IT, HAD GONE OUT OF BUSINESS.
THE WIN MODULE HAS BEEN REPLACED ON FOUR DIFFERENT OCCASIONS. MY VEHICLE STALLED WITHOUT WARNING EACH TIME. IN ONE INSTANCE I WAS IN THE FAST LANE ON THE FREEWAY! I RECEIVED A RECALL NOTICE AFTER THE SECOND INCIDENT. ON SEVEN (7), OCCASIONS I HAVE HAD TO REPLACE THE BRAKES AND/OR ROTORS. THESE ARE VERY SERIOUS ISSUES. UPDATED 11/04/13 THE CONSUMER IS ALSO SEEKING REIMBURSEMENT FOR REPAIRS TO THE TRANSMISSION, AND THE ENGINE LIGHT ILLUMINATING. UPDATED 06/29/15.*JB
WHILE DRIVING ABOUT 70 MILES PER HOUR ON THE INTERSTATE, THE ENGINE SHUT DOWN WITHOUT WARNING. I WAS ABLE TO STEER THE VAN OFF THE ROAD. I HAD NO TROUBLE RESTARTING THE VEHICLE. THE VEHICLE CONTINUED TO SHUT DOWN PERIODICALLY OVER THE NEXT MONTH OR SO. I TOOK IT TO THE DEALER FOR REPAIR. THE SAID THAT THEY HAD IDENTIFIED THE PROBLEM AND FIXED IT. THE VEHICLE CONTINUED TO SHUT DOWN AND IT WAS MAKING ME AND MY FAMILY VERY NERVOUS, BECAUSE WE HAD NO IDEA WHEN IT WOULD JUST "STOP". IT WOULD MAKE A SHORT CLICK SOUND, THEN "STOP". I TOOK IT BACK TO THE DEALER, AND THIS TIME, THEY COULD NOT FIND ANYTHING WRONG. I CALLED AND REPORTED THE PROBLEM TO THE HEADQUARTERS, AND THEY REFERRED ME BACK TO THE LOCAL DEALER. THEY SAID THAT THEY COULD NOT FIND THE PROBLEM AND THAT I WOULD NEED TO BRING IT BACK AND LEAVE IT. I HAD NO PROBLEM WITH LEAVING IT, BUT BY THIS TIME, I WAS FEARFUL FOR MY LIFE AND HAD LOST CONFIDENCE IN THE DEALERSHIP TO REPAIR IT. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE TIRE SENSOR UNIT INDICATED THAT ONE OF THE TIRES WAS LOW ON PRESSURE AND THE REAR DRIVER'S SIDE TIRE BECAME FLAT. THE CONTACT MENTIONED THAT THE TIRE VALVE HAD FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 09-26-13 *BF ON AUGUST 6, 2013, WHILE CHECKING THE AIR PRESSURE IN THE TIRES, THE CONSUMER WAS UNABLE TO REMOVE THE TIRE VALVE FROM ONE OF THE TIRES, DUE TO CORROSION. WHEN HE TRIED TO REMOVE THE TIRE VALVE BY HAND, ON THE RIGHT FRONT TIRE, IT BROKE OFF.
ON 7/16/2013 IT WAS RAINING BUT NOT HARD AND I HAD MY HEADLIGHTS ON AND DROPPED OFF A PASSENGER AND AS I WENT INTO THE DRIVEWAY MY LIGHTS WERE SHINING ON THE GARAGE DOOR. AS SOON AS I GOT TO THE END OF THE DRIVEWAY WHICH HAD A SLIGHT UP GRADE THE HEADLIGHTS FLASHED ON AND OFF 2 TO 3 TIMES AND THEY WOULD NOT STAY ON AFTER THAT. I CALLED THE DEALERSHIP AND THEY ADVISED ME TO REPLACE BOTH HEADLIGHTS WHICH WAS DONE. THIS SEEMED TO CORRECT THE PROBLEM AND ALL DAY WEDNESDAY I DROVE THE VAN WITH THE HEADLIGHTS ON AND THEY SEEMED TO WORK. HOWEVER ON THURSDAY WE TOOK A SMALL TRIP WHICH TOOK US 45 MILES AWAY FROM HOME. WHEN WE STARTED BACK ON THURSDAY NIGHT 7/18/13 THE LIGHTS FLASHED A FEW TIMES AND THEN WENT OUT. WE WERE UNABLE TO DRIVE HOME AND GOT TO A MOTEL THAT NIGHT. SO THE NEW LIGHTS APPARENTLY DID NOT FIX THE PROBLEM, FURTHER, WE CHECKED THE OLD LIGHTS AND THEY ACTUALLY CHECKED OUT FINE. THE VAN IS NOW AT THE DEALERSHIP BEING REPAIRED AND THE PROBLEM SEEMS TO BE THE BOX THAT HOLDS ALL THE FUSES AND RELAYS. UPON CHECKING ON THE INTERNET WE DISCOVERED THAT OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM. WE CONSIDER OURSELVES VERY LUCKY IN THAT IF THIS FAILURE HAD OCCURRED ON THE INTERSTATE DRIVING HIGHWAY SPEEDS NO TELLING WHAT COULD HAVE HAPPENED IF THE HEADLIGHTS HAD FAILED AT THAT TIME. WE WERE LUCKY THAT WE TURNED THE LIGHTS ON BEFORE MOVING AND SAW THE LIGHTS WERE NOT WORKING, THIS IS GOING TO BE A REPAIR JOB OF OVER $700.00 DOLLARS AND IF OTHER PEOPLE ARE HAVING THIS PROBLEM I
TRAVELING AT 55MPH HUMMING /GROWLING NOISE FROM REAR. PULLED OVER NOISE STOPPED BOTH REAR WHEELS VERY HOT FRONTS WARM BUT COULD TOUCH DROVE CAR NOISE RETURNED 5DAYS LATER SAME ISSUE WITH HEAT. BOTH TIMES HAD BEEN TRAVELING FOR 1/2HOUR OR MORE AT SPEED.CAR WOULD ROLL FREELY NO WARNING LIGHTS. *TR
PASSENGER REAR WHEEL BECAME EXTREMELY HOT WITH LOUD HUMMING NOISE AFTER TRAVELING AT 67 MPH FOR A FEW MINUTES. CAME TO FIND OUT THAT THE BRAKE CALIPER HAD BEEN STICKING. THE PADS AND ROTORS MUST BE REPLACED. THE DEALER KNOWS THE STICKING CALIPER IS THE PROBLEM BUT REFUSES TO TAKE RESPONSIBILITY AND REPAIR IT. I AM AFRAID I WILL HAVE TO CONTINUE TO FIX MY BRAKES EVERY 25,000 MILES OR EVEN LESS. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, HE SMELLED A BURNING ODOR AND NOTICED SMOKE EMITTING FROM THE REAR WINDOW POWER SWITCH. THERE WERE NO VISIBLE FLAMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE REAR WINDOW POWER SWITCH WOULD NEED TO BE REPLACED. THE MECHANIC DISABLED AND REMOVED THE POWER WINDOW SWITCH. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 69,795.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE ENGAGED IN PARK, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE WIND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATED FAILURE MILEAGE WAS 64,000. *TR
LAST YEAR WHILE DRIVING MY VAN, IT STALLED OR TURNED OFF COMPLETELY WHILE DRIVING. MY POWER STEERING EVERYTHING WENT DEAD. I WAS ABLE TO PULL INTO THE NEAREST GAS STATION AND PLACE IN PARK AND RESTART THE ENGINE. SINCE THAT INITIAL INCIDENT LAST YEAR, IT CONTINUES TO HAPPEN. THE MOST RECENT I WAS DRIVING IN THE BALTIMORE INNER HARBOR TUNNEL WHEN IT SHUT DOWN. ON A FEW OCCASIONS I WAS ALMOST REAR ENDED. IT DOESN'T MATTER WHAT SPEED, THE VEHICLE JUST TURNS OFF IN THE MIDDLE OF DRIVING. THE DEALER KEEPS TELLING ME THEY CAN'T FIND A PROBLEM. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND ALSO NUMEROUS ACCIDENTS REPORTED DUE TO THIS. IT SADDENS ME THAT MY SELF AND MY CHILDREN COULD DIE IN AN ACCIDENT DUE TO DODGE NEGLECTING TO RECALL THESE VEHICLES. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR SEAT MOVED CONTINUOUSLY AND INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE RECLINING MECHANISM WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 5/24/13 *CN
WHILE DRIVING IN SNOW IN ST LOUIS MO THERE WAS SMOKE STARTED TO COME FROM THE WINDOW SWITCH FOR THE REAR WINDOWS WE HAVE 4 OF THE 2010 DODGE CARAVAN IN OUR FLEET AND 2 OF THEM HAVE NOW HAVE SMOKED OR GOT ON FIRE DUE TO THE SWITCH FOR THE WINDOW I HAVE LOOKED AT THE SWITCH AND THE SWITCH IS MELTED AND THE WIRES ARE MELTED SMOKE PORE OUT FROM ALL POINTS ON THE DOOR ON ONE VAN AND THE OR THE VAN THAT WAS FIXED A FEW MONTHS AGO DID IT AGAIN AND THIS TIME FIRE BROKE OUT ON THE DOOR. *TR
I WAS CHECKING THE TIRE PRESSURE AND THE VALVE STEM BROKE OFF IN MY HAND AND ALL THE AIR RAN OUT IN 10 SECONDS. I REMOVED THE FLAT TIRE AND TOOK IT TO A LOCAL DEALER AND THEY CHARGED ME 100.00. APPARENTLY THIS IS A COMMON PROBLEM FOR THESE VALVE STEMS WITH THE INTERNAL PRESSURE SENSORS AND I'M WORRIED ABOUT THE OTHER WHEELS DOING SIMILAR POSSIBLY WHILE DRIVING. *TR
WHILE DRIVING AT 50MPH THE TRACTION LIGHT CAME ON AND THE VAN BECAME UNRESPONSIVE TO THE ACCELERATOR. WHILE THE VAN BEGAN TO SLOW THE POWER STEERING STOPPED WORKING MAKING IT HARD TO MANEUVER OFF THE ROAD, GOOD THING I WAS ON A RURAL ROAD. THIS IS EXTREMELY DANGEROUS!!! *TR
WHILE DRIVING ENGINE SHUT DOWN AND I DID NOT KNOW IT UNTIL I REALIZED I DID NOT HAVE POWER STEERING OR BRAKES, WHILE CAR STILL ROLLING I RESTARTED VEHICLE. I RECEIVED LETTER NOTIFYING ME ON A RECALL REGARDING THIS PROBLEM. I BROUGHT CAR IN FOR REPAIR. JULY 19 I BROUGHT MY CAR IN FOR OIL CHANGE AND TOLD DEALER THAT AFTER RECALL REPAIR MY KEY GETS STUCK IN IGNITION AND CANT TURN CAR OFF UNLESS I PUT VEHICLE IN DRIVE AGAIN AND RESTART CAR AND AGAIN TRY TO SHUT OFF. DEALER SAID THEY NEEDED TO CHECK THE RECALL AND POSSIBLY REPLACE AGAIN. THEY SAID THEY WOULD INSPECT WIN MODULE AND REPOSITION FOR MORE KEY SUPPORT. AUGUST 15, 2012 VEHICLE STALLED AGAIN WHILE DRIVING. THIS IS GETTING DANGEROUS SINCE I HAVE 3 TODDLERS IN CAR WITH ME AT ALL TIMES - THE REASON FOR PURCHASING A MINI VAN. DEALER STATES THEY KNOW I HAVE BEEN THERE SEVERAL TIMES FOR SAME CONCERN BUT FOUND NO STORED OR ACTIVE CODES. THEY STATED IT MAY HAVE TO DO WITH NEEDING A SOFTWARE UPDATE AND UPDATED TO LATEST LEVEL. OCT 22,2012 BROUGHT VEHICLE IN AGAIN FOR 4TH TIME WITH VEHICLE STALLING WHILE DRIVING. DEALER DECIDED THEY WOULD KEEP MY VEHICLE AND GAVE ME A LOANER TO DRIVE HOME. THE STATED THEY NEEDED TO DUPLICATE IN ORDER TO FIX. AFTER DRIVING 237 MILES (WARRANTY OVER IN 6K MILES) AND CONTACTING CHRYSLER ON HOW TO HANDLE PROBLEM, THEY RE-INSTALLED THE SAFETY RECALL AGAIN. THE DEALER KEEPS DOING THE SAME RECALL OVER AND OVER WITH NO RESOLUTION TO THIS VERY SCARY STALLING PROBLEM. NOW DEC, MY KEY AGAIN DID NOT COME OUT OF
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE CRUISE CONTROL ENGAGED AUTOMATICALLY AND CAUSED THE VEHICLE TO ACCELERATE TO HIGHER SPEEDS. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKES AND THE CRUISE CONTROL DISENGAGED, SLOWING THE VEHICLE DOWN. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE AFTERMARKET FLOOR MATS CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE MANUFACTURER WAS LATER CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,500. THE CURRENT MILEAGE WAS APPROXIMATELY 51,900. ..UPDATED 01/16/2013 *BF UPDATED01/25/2013 *JS
1ST TIME: TIRE LIGHT ILLUMINATED. WHEN CHECKING THE AIR PRESSURE, THE VALVE STEM BROKE OFF MID WAY UP THE STEM EXPOSING THE VALVE ITSELF. WHEN ALL WAS SAID AND DONE IT COST APPROXIMATELY $150.00 TO REPLACE AND PROGRAM. 2ND TIME: CHECKING AIR PRESSURE BEFORE LEAVING FOR A LONG TRIP. I COULD VISUALLY SEE A TIRE WAS LOW ON PRESSURE (TIRE SQUATTING), LATER REMOVING THE CAP ON THE VALVE STEM I COULD SEE A DISTINCT WHAT I CALL WEAR RING NEAR WHERE THE CAP, WHEN INSTALLED, WOULD END ON THE STEM. AS THIS IS THE AREA THE PREVIOUS STEM BROKE, I SPRAYED THE STEM WITH SOAPY WATER AND CONFIRMED A SLOW LEAK FROM THIS WEAR RING. HAD THIS STEM REPLACED WITH A STANDARD SAFE VALVE STEM. THIS IS A VERY UNSAFE COMPONENT AND SHOULD BE RECALLED! THE FIRST OCCURRENCE TOOK THE TIRE ABOUT 20 SECONDS TO GO COMPLETELY FLAT. IF THIS WERE TO HAPPEN AT HIGHWAY SPEEDS WHILE LOADED DOWN WITH A FAMILY GOING ON VACATION, THIS COULD END UP WITH A LOT OF SERIOUS INJURIES IF NOT FATALITIES. I'M HAVING ALL STEMS REPLACED WITH THE TRADITIONAL STYLE UNTIL THE MANUFACTURER RECALLS AND PROVIDES AN ENVIRONMENTALLY TESTED REPLACEMENT. I CAN'T BELIEVE THIS TYPE OF SAFETY TESTING IS NOT ALL READY REQUIRED. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED A VIBRATION IN THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE FRONT BRAKE PADS AND ROTORS. THE FAILURE CONTINUED AFTER THE REPAIR. THE CONTACT NOTICED THE BRAKES WOULD HESITATE TO RESPOND WHEN THE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,500.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE AUTOMATIC DOORS HAD BECOME INOPERABLE. IN ADDITION, THE SENSORS FAILED AND COULD NOT DETECT WHEN AN OBJECT WAS BLOCKING THE DOOR TO PREVENT IT FROM CLOSING. AS A RESULT, A SMALL CHILD WAS INJURED AS THE SLIDING DOOR HAPHAZARDLY CLOSED ON A SMALL CHILD AND FAILED TO DETECT AN OBJECT IN THE DOOR'S PATH. THE DEALER WAS NOTIFIED OF THE ISSUE AND OFFERED NO ASSISTANCE FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
I COMPLAINED OF PULSATING BRAKES AND GRINDING ON MY BRAKES. TOOK VEHICLE TO DEALERSHIP REPEATED TIMES. WAS TOLD IT WAS BRAKE DUST. ENDED UP BEING WARPED ROTORS. HAVE HAD BOTH THE FRONT AND REAR ROTORS REPLACED MULTIPLE TIMES. WITHIN 13 MONTHS. ROTORS NEED TO BE REPLACED AGAIN. DODGE HAS ADMITTED POOR DESIGN. ENDING UP REPLACING ROTORS EVERY 6 MONTHS. HAD A 2008 DODGE CARAVAN WITH SAME PROBLEM. *TR *JS
I HAVE A 2010 DODGE CARAVAN THE FIRST ISSUE WAS THE TRANSMISSIONS TOOK IT TO A DEALER WHO CHECKED IT AND SAID THE PROBLEM WAS IN THE COMPUTER DID AN UPGRADE CORRECTED SOME OF THE PROBLEM STILL HAVING PROBLEMS WITH IT SHIFTING THE SECOND ISSUE WAS THE IGNITION SWITCH WHICH I TOOK IT IN DUE TO A RECALL I RECEIVED BOUGHT THE VEHICLE USED SO THE RECALL HAD NO BEEN DONE AFTER RECALL WAS COMPLETED NOW HAVING TROUBLE WITH HEAD LIGHTS NEVER HAD A PROBLEM UNTIL SWITCH WAS CHANGED WHEN WE GOT IT BACK NOTICED THAT WHEN KEY WAS IN HEAD LIGHTS CAME ON THIS VEHICLE DOES NOT HAVE DRIVING ON AUTO HEAD LIGHTS ACCORDING TO PAPERWORK I HAVE SHORTLY THERE AFTER WHEN TURNING ON THE HEADLIGHTS THEY FLASH A COUPLE TIMES AND GO OFF UNABLE TO GET THEM TO COME BACK ON NOW THE LIGHTS COME ON WHEN EVER AND GO BACK OFF WILL NOT DO ANYTHING UNLESS A KEN IS IN THE IGNITION AND THEN JUST FLASH ONCE AND GO BACK OFF TOOK IT TO THE DEALER WHO IN THEIR WORDS AFTER CHECKING THOUGHT THE TIP WAS BAD AND WANTED $900.00 WITH NO GUARANTEE THAT WOULD FIX IT I SEE A LOT OF COMPLAINTS FROM OWNERS WHILE DOING RESEARCH TO TRY AND FIX MY PROBLEM ABOUT OTHER VEHICLES WITH SAME FROM 1999 TO PRESENT IT APPEARS TO ME DODGE HAS A PROBLEM THEY ARE NOT FIXING MAYBE THEY NEED MORE BAIL OUT MONEY. *TR
I PURCHASED A 2010 DODGE CARAVAN IN APRIL OF 2010 WITH 19 MILES ON IT. IN AUGUST WITH ONLY APROX 7300 MILES I HAD THE REAR ROTORS REPLACED, BECAUSE THEY WERE TOO BAD TO TURN. I ALSO COMPLAINED ABOUT THE SLIDING DOORS RUBBING FENDERS. IN OCTOBER WITH 11000 MILES I PLACED THE VAN BACK IN SHOP FOR DOORS RUBBING FENDER AND REAR ROTORS. AT THIS THEY TURNED THE ROTORS AND BUFFED OUT FENDERS. IN DECEMBER BRAKE CALIPERS WERE STICKING SO THEY PUT A ADAPTER ON THE CALIPERS THAT WAS SUPPOSED TO KEEP THE BRAKES FROM STICKING. IN MAY WITH 19000 MILES I HAD THE VAN IN SHOP FOR FRONT BRAKES AND ROTORS (RECALL). WHILE IN SHOP THEY CHECKED THE REAR AND FOUND REAR ROTORS WERE BAD AGAIN, AT MY COST OF 300.00. HAD THE CAR INSPECTED WITH ONLY 2,000 MILES ON THE NEW REAR ROTORS AND FOUND THEY HAVE HOTSPOTS ON THEM ALREADY. THE MECHANIC SUGGESTED I HAVE THE REAR ROTORS REPLACED AGAIN BEFORE THE 12,000 MILES ARE UP. HE SAID THERE ARE ALREADY HOTSPOTS ON THE REAR.I WILL BE PUTTING MY 2010 DODGE CARAVAN IN SHOP AGAIN WITH 23,500 MILES FOR REAR ROTORS AND RATTLE NOISE IN REAR. I AM SICK OF THIS, I HONESTLY THINK CHRYSLER IS A JOKE. 7300,11000,19000, AND NOW 23500. WHAT IS IT GOING TO TAKE TO GET THIS PROBLEM FIXED? I AM NOT SURE THESE PEOPLE CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. THEY REPLACED MY ROTORS ON THE REAR AGAIN. I FILED A CLAIM AND CHRYSLER OFFERED $2500. WHAT A SLAP IN THE FACE. I WISH THERE WAS MORE WE COULD DO. PLEASE LET ME KNOW>> *TR
DRIVING ON INTERSTATE HWY AT APPROX 60 MPH WHEN THE VEHICLE/ENGINE TURNED OFF. GOT TO SHOULDER OF HWY AND WAS ABLE TO RESTART THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND ATTEMPTING A U-TURN, SHE NOTICED FIRE COMING FROM THE FRONT END OF HER VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS NOT TAKEN THE TO DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 86,405.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE BRAKE CHANGE. LESS THAN A MONTH LATER WHILE DRIVING 20 MPH, THE BRAKES NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT HE NEEDED TO REPLACE THE BRAKES AND THE ROTORS. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED LESS THAN A MONTH LATER. THE MANUFACTURER WAS NOT CONTACTED. UPDATED 08/01/12*LJ THE CONSUMER STATED HE PROBLEMS WITH THE BRKAES PULLIN AND SHAKING AS WELL AS THE STEERING WHEEL VIBRATING, AS WELL AS THE ENTIRE VEHICLE. THE ROTORS WARPED AND THE PADS WERE CRACKED. UPDATED 08/02/12
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND LEFT IDLE WITH THE ENGINE RUNNING AND THE AIR CONDITIONER ACTIVATED. THE VEHICLE ROLLED BACKWARD AND CRASHED INTO A TREE. THE DRIVER WAS ABLE TO ENTER THE VEHICLE AND SHIFTED TO DRIVE. THE VEHICLE RESUMED WITH NORMAL OPERATION. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DAMAGED BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS 19,050.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE POWER LOCK SYSTEM MALFUNCTIONED ON THE REAR DRIVER'S SIDE SLIDING DOOR. AS A RESULT, THE DOOR WOULD NOT LOCK WHEN THE CONTACT ATTEMPTED TO LOCK THE DOOR USING THE KEY FOB. THE CONTACT STATED THAT THE DOOR WOULD UNLOCK, BUT IT WOULD NOT LOCK. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS STATED THAT THERE WAS A DEFECT IN THE SOFTWARE AND THE SOFTWARE NEEDED TO BE UPGRADED. THE FAILURE MILEAGE WAS 56,000.
VALVE STEM BROKE OFF TWO TIME [2] ON SEPARATE OCCASIONS, CAUSED TIRES TO LOSE AIR QUICKLY, AND RESULTED IN TIRE FAILURE AND A LOSS-OF-CONTROL, CAR CRASHED INTO CURB, NO DAMAGE TO CAR OR PERSON. *TR
WHILE DRIVING 40 MILES AN HOUR ON A CITY HIGHWAY A WARNING BEEP OCCURRED AND THE ELC & ESP LIGHTS CAME ON. THE SPEED DROPPED TO 10 MILES PER HOUR, I DROVE THE BACK WAYS HOME AT NO MORE THAN 10 MILES PER HOUR. SUDDENLY IT KICKED BACK IN AND DROVE NORMALLY. UPON TURNING IT OFF AND BACK ON THE LIGHTS ARE OFF AND SEEMS TO BE RUNNING PROPERLY. HAVING IT TOWED TO DODGE DEALERSHIP IN THE MORNING TO HAVE IT CHECKED OUT. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHEN DRIVING AT VARIOUS SPEEDS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND THE CHECK ENGINE LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED SEVERAL FAILURE CODES. THE DEALER RESET THE VEHICLE KEY CODES. THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO VIBRATE WHILE DRIVING AT ANY SPEED. THE FAILURE AND THE CURRENT MILEAGE WAS 33,148.
SINCE WE HAD THE ELECTRICAL RECALL 11V139000. WE HAVE 3 PROBLEMS SINCE THE RECALL. . FIRST. THE RADIO WOULD NOT WORK AND NOT TURN OFF. IT WAS JUST STUCK ON THE "ACCEPT DISPLAY. THE DEALER FIXED THAT AND SAID THAT IT WAS RELATED TO THE RECALL. THIS PAST WEEK WE HAD TWO FAILURES. THE FIRST FAILURE, THE WIPERS WOULD NOT TURN OFF, HEATED SEATS DID NOT WORK, TURN SIGNALS DIDN'T WORK AND THE STEERING WHEEL CONTROLS DIDN'T RESPOND. THE DEALER FIXED THAT AND SAID THAT THERE WAS MOISTURE IN THE HEATED SEATS ELEMENT. LAST NIGHT, THE RADIO AND THE STEERING WHEEL CONTROLS STOPPED RESPONDING WE HAVE TO BRING THE VAN IN AGAIN TODAY. TWO MALFUNCTIONS IN LESS THAN A WEEK NOT GOOD. *TR
THIS CAR IS A 2010 DODGE CARAVAN. I HAVE HAD 2 VALVE STEMS FAIL EXPLOSIVELY. IT OCCURS AROUND WHERE THE VALVE CORE IS SCREWED DOWN. IT APPEARS THE THREADED VALVE STEM JUST CRACKS OFF ABOUT THE LEVEL OF THE BOTTOM OF THE VALVE STEM . BOTH TIMES I WAS SITTING STILL WHEN IT HAPPENED. LUCKY! I DON'T KNOW HOW WIDE SPREAD THIS PROBLEM IS BUT IF HTTP://USNEWS.RANKINGSANDREVIEWS.COM/CARS-TRUCKS/DAILY-NEWS/080905-TIRE-VALVE-STEM-RECALL-COULD-AFFECT-30-MILLION-CARS/ IS AN EXAMPLE, THE PROBLEM IS WIDESPREAD AND GETTING WORSE. I THINK THAT IS BEYOND TIME FOR YOUR AGENCY TO GET VERY INVOLVED. THE COMPANY I PURCHASED THIS AUTO FROM DOESN'T APPEAR TO BE VERY EAGER TO REPLACE THESE DEFECTIVE PARTS. YOUR TIMELY RESPONSE IS REQUIRED. *TR
I PURCHASED A SET (4) GOODYEAR ASSURANCE FUEL MAX TIRES THAT WERE INSTALLED IN AUGUST 2011 ON A 2010 DODGE CARAVAN SE. AFTER DRIVING LESS THAN 25000 MILES ON THEM IN JUST UNDER 6 MONTHS THE DRIVER SIDE FRONT TIRE FAILED IN A SNOW STORM. THERE WERE NO SIGNS OF A PUNCTURE IN THE TREAD NOR DID I HIT A POTHOLE. UNFORTUNATELY, THE TIRE SIDEWALLS SHREDDED BECAUSE I HAD TO DRIVE A DISTANCE TO GET TO A SAFER PLACE TO PULL OVER. BEFORE HAVING THE TIRE REPLACED BY GOODYEAR, WHICH I HAD TO PAY FOR, I HAD THE DAMAGED TIRE INSPECTED BY THE SERVICE DEPARTMENT AT A LOCAL DODGE DEALER. LESS THAN 2 WEEKS LATER, THE REAR TIRE ON THE DRIVER SIDE FAILED. THE WEATHER WAS NOT A FACTOR AS IT WAS UNSEASONABLY WARM IN OHIO FOR JANUARY. AGAIN, THERE APPEARS TO BE NO SIGNS OF PUNCTURE DAMAGE OR OTHER TREAD DAMAGE. I ROTATE MY TIRES EVERY OTHER OIL CHANGE WHICH DUE TO THE AMOUNT OF MILES I DRIVE IS USUALLY CLOSE TO EVERY OTHER MONTH FOR THE ROTATION. THE DATE OF THE FIRST TIRE FAILURE WAS JANUARY 19, 2012 AND THE DATE OF THE SECOND TIRE FAILURE WAS JANUARY 30, 2012. *TR
I PURCHASED A SET (4) GOODYEAR ASSURANCE FUEL MAX TIRES THAT WERE INSTALLED IN AUGUST 2011 ON A 2010 DODGE CARAVAN SE. AFTER DRIVING LESS THAN 25000 MILES ON THEM IN JUST UNDER 6 MONTHS THE DRIVER SIDE FRONT TIRE FAILED IN A SNOW STORM. THERE WERE NO SIGNS OF A PUNCTURE IN THE TREAD NOR DID I HIT A POTHOLE. UNFORTUNATELY, THE TIRE SIDEWALLS SHREDDED BECAUSE I HAD TO DRIVE A DISTANCE TO GET TO A SAFER PLACE TO PULL OVER. BEFORE HAVING THE TIRE REPLACED BY GOODYEAR, WHICH I HAD TO PAY FOR, I HAD THE DAMAGED TIRE INSPECTED BY THE SERVICE DEPARTMENT AT A LOCAL DODGE DEALER. LESS THAN 2 WEEKS LATER, THE REAR TIRE ON THE DRIVER SIDE FAILED. THE WEATHER WAS NOT A FACTOR AS IT WAS UNSEASONABLY WARM IN OHIO FOR JANUARY. AGAIN, THERE APPEARS TO BE NO SIGNS OF PUNCTURE DAMAGE OR OTHER TREAD DAMAGE. I ROTATE MY TIRES EVERY OTHER OIL CHANGE WHICH DUE TO THE AMOUNT OF MILES I DRIVE IS USUALLY CLOSE TO EVERY OTHER MONTH FOR THE ROTATION. THE DATE OF THE FIRST TIRE FAILURE WAS JANUARY 19, 2012 AND THE DATE OF THE SECOND TIRE FAILURE WAS JANUARY 30, 2012. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS DRIVING 10 MPH WHEN THE BRAKES WERE DEPRESSED TO THE FLOORBOARD BUT THE VEHICLE WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 26,000.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS DRIVING 5 MPH WHEN THE BRAKES WERE DEPRESSED ABNORMALLY INTO THE FLOORBOARD BEFORE THE VEHICLE WOULD STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 26,000.
WHEN DRIVING THERE IS NO NOTICEABLE DIFFERENCE BETWEEN HIGH AND LOW BEAMS- IF ANYTHING THE LOWS SEEM BRIGHTER- ALSO, I GET FLASHED A LOT BY ONCOMING DRIVERS WHEN MY LIGHTS ARE ON LOW BEAMS. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS TRAVELING 65 MPH WITH THE CRUISE CONTROL ACTIVATED WHEN THE TRANSMISSION DISENGAGED AND THE ENGINE RPMS ROSE EXCESSIVELY. THE CONTACT STATED THERE WAS A LOSS OF ACCELERATION AND BRAKING. THE CONTACT TURNED THE VEHICLE OFF AND WAS ABLE TO RESTART WITHOUT ANY ISSUES. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE AND ON THE SECOND OCCURRENCE, THE TRANSMISSION CAUSED THE VEHICLE TO LUNGE FORWARD VIOLENTLY. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 23,000.
EARLIER THIS YEAR, LATE SPRING, HAD BAD VIBRATION WHEN APPLYING THE BRAKES, FOUND OUT IT WAS DUE TO WARPED BRAKE ROTOR(S). I TOOK THE VAN TO A MECHANIC AND HE STATED THAT HE HAD THE SAME ISSUE WITH HIS CHRYSLER TOWN AND COUNTRY VAN AND EXPLAINED THAT CHRYSLER WOULD DO NOTHING ABOUT IT. JUST LAST WEEK I WENT TO GET THE VAN INSPECTED AND IT WOULD NOT PASS INSPECTION BECAUSE OF THE BRAKE VIBRATION. I DID RECEIVE SOME LETTERS FROM CHRYSLER IN THE MAIL ABOUT THE FRONT BRAKE PADS AND ROTORS, AND ALSO THE FRONT WHEEL BEARINGS, SO I CALLED THE DEALERSHIP. THE DEALERSHIP TOLD ME THAT THERE WAS NOTHING FOR THE REAR ROTORS / BRAKES, AND THIS IS WHERE THE PROBLEM WAS THAT WOULD NOT ALLOW THE VAN TO PASS INSPECTION. I PAID $265.00 TO HAVE THE BACK ROTOR(S) CUT AND THEN HAVE THE FRONT BRAKES / ROTORS REPLACED (FOR THE KNOWN ISSUE WITH THE FRONT) AND AFTER CUTTING THE REAR ROTORS THERE WAS STILL A SLIGHT VIBRATION IN THE BRAKES! TO PAY OVER $600.00 EVERY 1 1/2 YEARS FOR FRONT AND REAR ROTORS / BRAKES IS UNREAL. I BOUGHT A BRAND NEW VAN BECAUSE I DIDN'T WANT TO HAVE TO WORRY ABOUT MAJOR REPAIR $ FOR A LONG TIME. THE REASON FOR THE WARPED ROTORS IS THE BRAKING SYSTEM IS EITHER UNDERSIZED, OR THERE IS A SERIOUS DESIGN FLAW. WHEN I SEARCH THE INTERNET I FIND ALL SORTS OF HITS ON CHRYSLER VEHICLES FOR BRAKE / ROTOR ISSUES, PAST AND PRESENT. I WISH I WOULD HAVE SEEN THIS BEFORE I BOUGHT THE VAN. *TR
VALVE STEM BROKE WHILE INFLATING TIRES. INFLATING OUR CUSTOMERS' TIRES IS PART OF OUR SERVICE AND REQUIRED BY CALIFORNIA LAW. THIS IS A REGULAR OCCURRENCE AT OUR OIL CHANGE FACILITIES. WE ARE USUALLY LEFT PAYING FOR THE EXPENSE OF REPLACING THE TPMS SENSOR, MOUNTING AND DISMOUNTING THE TIRE BY A TIRE SHOP. THE TIRE IN QUESTION IS A NEXEN CP251 BUT THIS COMPLAINT IS ABOUT THE TPMS SENSOR. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Dodge Caravan → · Every Caravan year → · How the figures are calculated →