Page 4 of 4 · complaints 151–172 of 172

2010 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Service Brakes, Hydraulic
Filed Oct 21, 201112,000 milesPA

WHEN THE VEHICLE HAD ONLY 12000 MILES MY FRONT TIRES WERE COMPLETELY BARE (LIKE RACING SLICKS). WAS TAKEN TO 2 DEALERSHIPS AND THEY LOOKED AT THE VAN AND FOUND NOTHING WRONG THAT WOULD CAUSE THE TIRE WEAR (ALIGNMENT WAS FINE). I FOUGHT AND FOUGHT WITH CHRYSLER TO PAY FOR THEM, WHICH THEY FINALLY DID ABOUT 3 WEEKS AFTER THE PROBLEM WAS ADDRESSED. NOW MY VEHICLE HAS 15000 MILES AND WHILE DRIVING ALL YOU CAN HEAR IS NOISES (ALMOST LIKE ROAD NOISE BUT ITS FROM THE FRONT END). MOST LIKELY, WHEEL BEARINGS, BALL JOINT, TIE RODS ETC. ON 10/21/11, WHILE PULLING OUT OF MY DRIVEWAY LOW AND BEHOLD WHAT DO YOU HERE, NOTHING BUT THE SOUND OF GRINDING BRAKES. NO SIGN OF BRAKE HAVING A ISSUES THE DAY BEFORE WHEN DRIVEN. THIS PARTICULAR VAN THAT I PURCHASED BRAND NEW (WITH 2 MILES ON IT) CLEARLY IS A LEMON AND HAS FAULTY PARTS OR SOMETHING MAJORLY WRONG WITH IT. NONE OF THESE PARTS OF THE VEHICLE SHOULD BE GOING AT THIS AMOUNT OF MILES. AS ALWAYS, CHRYSLER AND ITS' DEALERS SAY THERE IS NOTHING WRONG WITH THE IT. *TR

Engine and Engine Cooling
Filed Oct 7, 2011640 milesNY

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARED AND THE GEAR WAS SHIFTED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL WINDING NOISE FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE OR LOCATE A FAILURE CODE DURING DIAGNOSTIC TESTING. THE DEALER THEN ADVISED THAT THE VEHICLE WAS OPERATING ACCORDING TO THE MANUFACTURER'S SPECIFICATIONS. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 640 AND THE CURRENT MILEAGE WAS 10,800. UPDATED 10/21/11 *BF UPDATED 3/30/12 *CN

Power Train
Filed Sep 29, 201136,000 milesIN

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE CONTACT WAS SHIFTING FROM REVERSE TO DRIVE, THE CONTACT STATED THAT THE TRANSMISSION GEAR SHIFT ASSEMBLY SEPARATED FROM THE VEHICLE. THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,000.

Tires › Valve
Filed Sep 29, 201149,000 milesOH

VALVE STEM FAILURE: WHILE REPLACING TIRES, TIRE DEALER REMOVED SCHRADER VALVE FROM INSIDE VALVE STEM AND VALVE STEM CAME APART IN HIS HAND. TOOK WHEEL TO DEALERSHIP AND HAD TPMS REPLACED AT A COST OF $100 (DEDUCTABLE ON EXTENDED WARRANTY). INSTRUCTED DEALER TO REMOVE AND REINSTALL SCHADER VALVES FROM REMAINING THREE WHEELS TO SEE IF PROBLEM WOULD REOCCUR... AND DID NOT. I FEEL THAT THE VALVE STEM WAS DEFECTIVE AND DODGE SHOULD PAY FOR REPAIR. *TT

Service Brakes, Electric
Filed Aug 25, 201118,000 milesIL

I HAVE 2010 DODGE GRAND CARAVAN, THE BRAKES ARE SHOT AT 18,000 MILES. I HAVE NEVER OWED A NEW VEHICLE WHERE THE BRAKES FAILED LIKE THIS. BRAKES SHOULD LAST WAY LONGER THAN THIS. OF COURSE THEY SAY THE WARRANTY IS ONLY TO 12,000 MILES FOR BRAKES, I HAVE NO CHOICE BUT TO PAY, I HAVE TO HAVE BRAKES! WHEN WE GO PICK IT UP I KNOW MY HUSBAND IS GOING TO CUSS THEM OUT, I SHOULD NOT HAVE TO PAY 300.00 FOR BRAKES ON A CAR JUST OVER 1 YEAR OLD. *TR

Seats
Filed Aug 3, 201138,000 milesNJ

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN XLT. THE CONTACT STATED THAT THE BABY TREND, MODEL#CS31029 SAFETY SEAT WOULD NOT FIT PROPERLY IN THE VEHICLE DUE TO THE DESIGN OF THE SEATS. THE VEHICLE WAS INSPECTED BY AN INSPECTION STATION TECHNICIAN WHO ADVISED HER THAT THE DESIGN OF THE SEATS WERE AT AN ANGLE MAKING IT IMPOSSIBLE FOR THE SAFETY SEAT TO FIT PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS UNAVAILABLE.

Service Brakes, Hydraulic
Filed May 25, 201120,212 milesNC

MY 2010 DODGE CARAVAN ONLY HAS 20K MILES AND THE BRAKE ROTORS ARE OUT OF ROUND THEY VIBRATE WHEN BRAKING THE DEALER STATED THAT TURNING THE ROTORS WOULD FIX IT BUT THE BRAKE PADS ARE LIKE NEW . I HAVE OWNED LOTS OF VEHICLES OVER THE YEARS AND HAVE GONE 50 TO 70K MILE BEFORE BRAKE SERVICE. I FEEL THAT THIS IS A MANUFACTURING PROBLEM AND IT SHOULD BE LOOKED INTO. *TR

Engine and Engine Cooling
Filed May 13, 20114,600 milesIL

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS THEN CONTACTED AND THEY ADVISED HIM THAT THERE WERE NO RELATED RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,600. UPDATED 06/24/11 *BF UPDATED 12/19/11

Engine and Engine Cooling
Filed Apr 29, 201123,700 milesTX

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT ANY SPEED THE INSTRUMENTAL PANEL LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING BUT HE WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER DID NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 23,700 AND THE CURRENT MILEAGE WAS 23, 900.

Unknown or Other
Filed Mar 18, 20115,000 milesNV

THE ENGINE ON MY 2010 DODGE CARAVAN SHUTS OFF WHILE I AM DRIVING. IT HAS HAPPENED 4 OR 5 TIMES IN THE LAST 15 MONTHS. I HAVE USUALLY BEEN DRIVING AT A SPEED OF 35-45 MPH. SINCE THE POWER STEERING SHUTS OFF, I CANNOT STEER TO THE SIDE OF THE ROAD. I HAVE TO PUSH THE BRAKED REALLY HARD TO COME TO A COMPLETE STOP AND TURN THE KEY TO THE OFF POSITION. I THEN HAVE TO RESTART THE VEHICLE. I AM VERY CONCERNED ABOUT DRIVING ON THE FREEWAY AND HAVING PASSENGERS IN MY VEHICLE. I HAVE TAKEN IT TO THE DEALER TWICE FOR THIS PROBLEM AND SINCE THEY CANNOT RE-CREATE THE INCIDENT, THEY CANNOT EXPLAIN WHY IT HAPPENS. THERE HAVE BEEN NO MODIFICATIONS OR REPAIR ATTEMPTS MADE. I FOUND A SIMILAR RECALL ONLINE CHRYSLER RECALL NUMBER L02, BUT WHEN I CALLED DODGE/CHRYSLER, I WAS INFORMED THAT MY VEHICLE HAD NOT BEEN RECALLED FOR THIS REASON, ALTHOUGH OTHERS THE SAME YEAR AND MODEL HAVE BEEN RECALLED. I WAS ADVISED BY A PERSON AT DODGE/CHRYSLER TO TAKE MY VEHICLE TO THE DEALERSHIP WITH A COPY OF THIS ARTICLE TO SEE IF THEY CAN FIGURE OUT WHAT THE PROBLEM IS. I AM TAKING THE VEHICLE TOMORROW. *TR

Engine and Engine CoolingFire
Filed Feb 15, 201112 milesTX

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH SHE NOTICED THAT THE VEHICLE WOULD OVER HEAT AND SHE SMELLED A BURNING ODOR. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT IT WOULD WEAR OFF IN A COUPLE OF WEEKS; HOWEVER, IT HAS BEEN THREE MONTHS AND THE BURNING ODOR WAS STILL PRESENT. THE VEHICLE WAS INSPECTED AGAIN BY ANOTHER DEALER WHO ADVISED HER THAT SHE HAD WEEDS STUCK INSIDE THE MOTOR. THE DEALER REMOVED THE WEEDS AND SHE CONTINUED TO SMELL THE BURNING ODOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12. UPDATED 1/4/11 *CN

Engine and Engine Cooling
Filed Feb 14, 20111,000 milesME

2010 3.8 L DODGE CARAVAN SXT IS STALLING. *TR

Power Train › Automatic Transmission1 injured
Filed Feb 9, 20117,000 milesOH

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE VEHICLE WAS STOPPED AND SHIFTED INTO PARK WHEN THE CONTACT EXITED AND THE VEHICLE BEGAN ROLLING BACKWARDS. THE VEHICLE ROLLED OVER THE DRIVER, CAUSING SERIOUS INJURIES. THE DRIVER WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD AFTER SHIFTING THE VEHICLE INTO PARK SHE SHOULD HAVE MADE SURE THE GEAR SHIFTER WAS PROPERLY ENGAGED IN THE PARK POSITION. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 8,000.

Engine and Engine Cooling
Filed Dec 10, 20104,986 milesNY

1. MINIVAN STALLS WHILE HOT AND TRAVELING UP A HILL AFTER A STOP. 2.6 TIMES SINCE PURCHASE OF VEHICLE. NO POWER, ENGINE COMPLETELY DIES CAR, MOVES BACKWARD AND REQUIRES RESTARTING. 3.REPORTED FAILURES TO DODGE DEALERSHIP , CALLED DODGE CUSTOMER SERVICE, THE DEALERSHIP CLAIMS THAT THEY CAN NOT FIND ANY FAULT. *TR

Air Bags › FrontalCrash
Filed Nov 5, 201012,000 milesID

I HIT A MOOSE CALF DRIVING MY 2010 DODGE GRAND CARAVAN AT ABOUT 65 MPH. I BARELY HAD TIME TO HIT THE BRAKES SO I WAS GOING QUITE FAST WHEN I HIT AND KILLED THE ANIMAL. THE FRONT END OF MY VAN CRUMPLED UP AND THE RADIATOR, ETC WAS DESTROYED, THE WINDSHIELD SMASHED, HOOD BUCKLED, DRIVER'S DOOR UNABLE TO OPEN. WHILE THE EXPLOSION THAT IS CONNECTED WITH AN AIRBAG DEPLOYMENT OCCURRED (THE CHEMICAL CLOUD FILLED THE VEHICLE), THE AIRBAGS THEMSELVES DID NOT INFLATE. I INFORMED THE REPAIR SHOP ABOUT THIS AND THEY WILL SAVE THE AIRBAG ASSEMBLY FOR ME TO PROVIDE TO CHRYSLER FOR INVESTIGATION. *TR

Electrical System
Filed Aug 31, 2010IL

WHILE DRIVING (NOT IN IDLE OR STOPPED) ALL OF THE SAFETY LIGHTS ON THE DASH BOARD TURN ON AND ABOUT 10 SECONDS LATER THE CAR SHUTS OFF AND THE POWER STEERING LOCKS. THE VEHICLE CAN BE SWITCHED TO PARK AND WILL START UP AGAIN. THIS HAS HAPPENED AT LEAST FIVE TIMES ALREADY. I HAVE TAKEN THE VAN TO THE DEALERSHIP TWICE AND THEY ARE UNABLE TO FIND ANYTHING WRONG. TWICE THIS HAS HAPPENED WHILE IN TRAFFIC LUCKILY NO ONE HAS REAR ENDED ME. *TR

Electrical System
Filed Aug 24, 201020,300 milesMA

I HAVE A 2010 DODGE CARAVAN VIN #[XXX] THAT HAS SOME SORT OF ELECTRICAL PROBLEM WHICH CAUSES THE VEHICLE TO STOP WHILE RUNNING AT ANY SPEED. THE VAN JUST GOES DEAD, NO POWER STEERING, NOTHING - MAKING THIS A VERY DANGEROUS SITUATION. THE PROBLEM HAS OCCURRED ON THREE OCCASIONS NOW AND HAS BEEN REPORTED TO DODGE - CASE #. THE VEHICLE WAS BROUGHT TO TWO SEPARATE DEALERSHIPS AND EACH TIME THE ISSUE WAS THE SAME. NO COMPUTER CODE MEANS NO PROBLEM. PLEASE LOOK INTO THIS MATTER.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 30, 201019,000 milesNC

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING ON AN DECLINE AT APPROXIMATELY 40 MPH PRESSURE WAS APPLIED TO THE BRAKES AND THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO CONFIRMED THAT THE ROTORS WERE THIN. THE ROTORS WERE REPLACED AND SHE WAS INFORMED THAT THIS WAS A COMMON FAILURE AMONG HER YEAR, MAKE AND MODEL VEHICLE. THE FAILURE HAS NOT RECURRED. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 23,000.

Power Train › Automatic TransmissionCrash1 injured
Filed Jul 25, 20108,000 milesNY

I RENTED A DODGE GRAND CARAVAN FROM NATIONAL CAR RENTAL AT THE CHARLESTON, SC AIRPORT ON JULY 14, 2010. THAT EVENING THE VAN SLIPPED INTO REVERSE WHEN I WAS EXITING THE VEHICLE. IT KNOCKED ME DOWN AND RAN OVER MY LEFT LEG. I SUFFERED SCRAPES AND BRUISES ALL OVER MY BODY AND A BONE CONTUSION ON MY LEFT KNEE AND AM NOW RECOVERING. THE SAFETY OF THE DASH MOUNTED GEAR SHIFT IN THIS VEHICLE SHOULD BE EXAMINED BY THE MANUFACTURER. IT SHOULD ALSO BE QUESTIONED BY ANY OTHER VEHICLE OPERATOR OR PROVIDER. *TR

TiresCrash
Filed Jul 14, 20102,500 milesAL

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN WITH YOKOHAMA AVID S33 225/65/ 16 TIRES. THE CONTACT STATED WHILE DRIVING AT 60 MPH, THE FRONT PASSENGER TIRE BLEW CAUSING THE CONTACT TO CRASH INTO A GUARD RAIL. HE WAS NOT INJURED. A POLICE REPORT WAS AVAILABLE. THE POLICE OFFICER WHO ARRIVED AT THE SCENE ADVISED THAT THE BLOW OUT WAS CAUSED BY AN EQUIPMENT FAILURE. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

Engine and Engine Cooling
Filed Jun 30, 20108,210 milesNM

WHILE DRIVING OUR NEW DODGE GRAND CARAVAN THE ENGINE WILL JUST TURN OFF INTERMITTENTLY WHEN YOU COME UP TO A STOP OR TURNING. THIS HAPPENED ONCE AND THE DEALER SAID THEY COULD NOT "RECREATE IT" SO THEY COULD NOT FIX IT. WE WERE ADVISED TO BRING IT BACK IF THE PROBLEM HAPPENED AGAIN. TWO DAYS LATER THE ENGINE TURNED OFF WHILE I WAS TURNING LEFT AT AN INTERSECTION. THIS INCIDENT ALMOST CAUSED A SERIOUS ACCIDENT AND LEFT ME SHAKING. I DROVE DIRECTLY TO THE DEALER WHERE THE SAME STORY AS BEFORE WAS DICTATED. THEY ARE KEEPING IT TO SEE IF THEY CAN MAKE IT DO IT AGAIN. WHEN ASKED IF THE COMPUTER NEVER SHOWS THE PROBLEM COULD THAT MEAN THE PROBLEM IS IN THE COMPUTER? THE DEALER SAID "MAYBE". *TR

Parking Brake
Filed May 5, 20101,000 milesCA

2010 DODGE GRAND CARAVAN - EMERGENCY BRAKE WENT OUT. DURING A TYPICAL PARKING OF THE VEHICLE, THE EMERGENCY BRAKE WAS APPLIED, AND WENT STRAIGHT TO THE FLOOR. THE RELEASE NO LONGER WORKED. EMERGENCY BRAKE HAD TO BE MANUALLY PULLED UP BY HAND TO TAKE VEHICLE OFF OF EMERGENCY BRAKE POSITION. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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