2018 Chrysler Pacifica

Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Defect. Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Risk. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy. Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Defect. Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy. Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

Defect. Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Risk. A loss of power steering assist or a stall can increase the risk of crash.

Remedy. Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

Defect. Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

Risk. A control arm separation could increase the risk of a crash.

Remedy. Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.

Defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk. A vehicle stall can increase the risk of a crash.

Remedy. Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Risk. If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy. Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

Defect. Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

Risk. If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

Remedy. Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.

Defect. Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Risk. If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

Remedy. Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Defect. Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Risk. Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

Remedy. Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a sticking sensation during gradual turns, particularly when the steering wheel is positioned near the 11 o'clock or 1 o'clock position. Complainants allege that during these events, increased steering effort …

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these …

On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupant injury, injury to persons outside the vehicle, and property damage, with little to no warning. At the time of the recall filing the root cause of the vehicle fires was unknown and under …

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an …

"Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission. *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive …

Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor …

Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor …

Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor …

HOSE AND TUBE - EGR COOLANT

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air …

Water Pump & Chain Case Cover

Water Pump & Chain Case Cover

Engine Oil Leak

HOSE AND TUBE - EGR COOLANT

Makes a clicking popping noise when turning the wheel. The sound is highly noticeable when stationary or moving very slowly, and occurs specifically when the steering wheel is forced almost all the way to the bump stop either way. Dealership quoted over $4000 for electric rack and pinion. I had just paid $17000 for it without an extended warranty.

The engine powertrain system failed, specifically a catastrophic failure of the cylinder head gaskets alongside a stretched engine timing chain. The replaced components were discarded by the repair facility following the completion of the service and are not available for inspection. The failure caused a sudden, severe engine malfunction accompanied by a rough idle and immediate loss of smooth powertrain operation. Sudden engine failures of this nature create a severe hazard when operating on backroads or public highways, as they can cause unexpected stalling, a complete loss of motive power, or sudden deceleration in active traffic, significantly increasing the risk of a collision. The diagnosis of the blown head gasket and stretched timing chain was formally confirmed and documented by an independent service center (Rusty's Auto Service, Repair Order #118288). The vehicle has not been inspected by the manufacturer, police, or insurance representatives. It was inspected and repaired strictly by the independent service center. The vehicle experienced a sudden, momentary rough idle and rapid coolant loss without any prior overheating indications or warning lights. These symptoms appeared immediately prior to bringing the vehicle in for a professional diagnostic inspection.

On the morning of October 18, 2026 my daughter an I were driving home from a trip. 10 minutes after we left a friend's house the hood of the van flew open and smashed the windshield. An "hood open" indicator light never came on. I had no reason to believe the hood was not secure. So the indicator light, primary latch and safty latch all failed. This could have been a lot worse if we were on the highway already. Luckily, we were on a backroad where I had room to regain control of the van and stop with no other cars around. We were able to walk away with minor injuries. I just don't want this to happen to someone else. Someone could get seriously hurt. It was probably one of the scariest things I have had happen in my life.

My van has been reliable for 5 years until recall 73B was performed. Ever since it's install I have had 7 repair attempts and 250+ days out of service. Each repair attempt is preceesed by check engine lights, service hybrid system, check electronic throttle control, red wrench, blind spot temporarily unavailable, (occasionally) service airbag, service shifter, and stability control lights. Chrysler has been unable to fix this issue. They have replaced the abs module, 12v battery, can bus's, wiring, battery coolant heater, eflite motors and reducers, 400v battery, and the under hood wiring harness. Engineering has been involved, star cases opened, and technicians flown in to address these issues. The DTC code scans reveal many communication codes, both active and permanent. The last scan had 23 active codes. No one can tell me if this van is safe to drive, I don't think it is. I have had no drive events, and lost power steering momentarily at highway speeds. The latest incident had the messages start appearing at 45 mph. This can is unfit to be on the road, and stellantis does not seem to be able to fix it

Radio screen frozen plus loud sounds from speaker when unlocked

Experiencing steering lockup around the 2 o clock position when cornering to the right. Doesn’t lock up to the left, only to the right.steering will Lock up and won’t release unless a slight tug on the steering wheel. We experience this every time you remotely hold in the 2 o clock position for the slightest bit of time. I have kids in this car and when we’re going 65+ down interstates, this is a serious safety issue and concerns me greatly for the safety of my family. Van only has 95k miles on it. Spent a considerable about of money on this can van and we can’t even drive it and have to pay a shop a few more thousand to fix this. It wouldn’t be a big deal if I was one of a few people but reports say 287k people are experiencing this. Unacceptable.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at various speeds and steering left or right, the steering wheelbecame difficult to turn. The contact associated the failure with NHTSA Investigation: PE25009 (Steering). The failure mileage was approximately 85,000.

Blown Head Gasket. Having the unknown blown head gasket issue may have caused extreme damage to other engine components. Vehicle has less than 145,000 miles.

An Electric Power Steering System (EPS) code came up on the dash and then it locked up the steering going down the road with my wife and children in the car on 10-13-2026. Bought the car from a dealer on 10-12-2026. Replaced main and auxiliary batteries on behalf of dealerships expense on 10-14-2026. 10-16-2026 the code came back up and locked the steering up again going down the highway with my wife and children in the car. The dealer is taking action as we speak, we will see what they do.

The contact owns a 2018 Chrysler Pacifica modified with an electric wheelchair conversion and ramp. The contact stated that while opening the electric power sliding door, the hinges fractured and detached completely. When the automated sliding system activated and moved rearward, it broke the hinges and forced the door off the track. Due to the mechanical failure of the sliding door, the electrical system malfunctioned, causing the wheelchair ramp to fail to deploy. Furthermore, when the hinges detached, they struck the vehicle's glass, causing it to shatter. The vehicle was taken to a dealer, where the hinges were replaced for a second time; however, the failure reoccurred. The failure mileage was 19,500.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at 30 MPH, the engine seized. The vehicle was able to restart. The dealer was made aware of the failure. The contact was informed that the repair was not covered under an unknown recall associated with the failure because the VIN was not included. The failure mileage was approximately 38,000.

Head gasket issue. Known issue with this model. Costly repair "The primary reason is inadequate construction techniques, design, and materials. There isn't a preventive solution for this issue. If it occurs, it will be dealt with at that time." [XXX] [XXX] [XXX] [XXX] Cell INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving and turning the steering wheel in either direction, the steering wheel was sticking while attempting to return the steering wheel to center. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The contact was notified of NHTSA Action Number: PE25009 (STEERING). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 72,000.

The transmission shifts harshly, clunks when shifted into Drive or Reverse, and hesitates before suddenly lurching. Engine RPM rises before the transmission engages, and some describe the resulting jolt as feeling like being hit from behind. The steering wheel locks stiffly during gentle turns to the right, then suddenly releases causing a jolt back to the left at times, all other times it requires a hard pull of the wheel manually to get the steering to release, which also causes a hard jerking to the opposite direction. Battery and stop/start system: Repeated Auxiliary battery replacements which power the stop/start system and warning lights. On 5 occasions the Aux battery has been replaced and within a week the system fails with no diagnostic readings identifying the cause. This leads to harder drains on the main battery. The main battery (purchased from Autozone, has been replaced on warranty because it never makes it past the 2-year mark) occasional starting difficulties, and inconsistent stop/start operation. Dash Screen: The screen freezes or turns blank while operating the vehicle. Complete loss of cabin temperature control. At other times the display will freeze on the Chrysler brand logo and is completely unresponsive to any haptic touch. The software just freezes. Even after complete shutdowns and time outs the display does not reset immediately. It's a coin flip if it's going to work. These problems have been ongoing since I purchased the vehicle in 2019. Dealersh

Over the past year or two, especially as the temperatures begin to get cooler outside, I've noticed a sensation when doing a gradual turn anywhere between 20-60 MPH, and the steering wheel is at the 11 or 1 o clock position, the vehicle "sticks". I then have to put force on the steering wheel to get it back to center and straighten out the driving path. It happens more when returning to center from left hand turns vs right hand turns. This puts me and other drivers on the road in danger because it's extremely easy to oversteer and swerve off the road or into another driver, injuring or killing passengers. The auto centering nature found previously in the van is not consistent. I mentioned this issue to my dealer when it first started, they were unable to duplicate. As the issue persists, I did my own research and see there are numerous articles online clearly stating this is a very dangerous issue-specifically with my 2018 model year (as well as with 2017 models). I see no warning lights that accompany this behavior. And that makes it all the more dangerous. Without any awareness of the issue, it's a lot more probable to experience the behavior and cause an accident.

While steering my steering wheel sticks and I have to turn it hard to get it to straighten back out. I am afraid that I am going to over compensate and go into other lane of traffic

First, I had camshaft related error which turned out to be a bad intake camshaft on bank 1. The Camshaft, all rocker arms, lifters, camshaft adjuster and all VVL actuators have been replaced with genuine mopar parts. 3 weeks latet, the head gasket on bank 2 failed, caused coolant to leak into the cylinder. The van has 89k miles, very clean and always maintained on time.

I am writing to offer corroborating evidence for NHTSA PE25009. The electric power steering system malfunctioned, and on this vehicle, that is a single unit with the rack and pinion, electric assist motor, and controller. At any point in time, the driver can turn the steering wheel and the vehicle will fight them. If attempting to turn left, it’ll maybe get as far as 11:00 and refuse to turn more. For a right turn, it’s the same but 1:00. This could easily cause a crash. The issue has been confirmed by Parkway Chrysler in Pampa, TX. As far as I know, no representative of the manufacturer has inspected the component other than the dealer service center. All warning messages (Service Power Steering in the gauge cluster) are concurrent with the temporary failure described above; no prior warning is offered.

Intermittent Loss Of Electric Power Steering. Steering sticks at 11:00 and 1:00 and has to be pulled back to prevent running of the road. NHTSA Action Number- PE25009

Head gasket blown! Vehicle is under 100k miles, never overheated, service properly maintained. When researching symptoms, I discovered I am one of hundreds if not thousands of 2017-2018 model Pacifica owners who have suffered this issue. Heads are known to be faulty and Chrysler will not address the root of it. It's very possible this could lead to a locked engine while driving and cause harm to driver or others.

Intermittent loss of power steering, giving the sensation of "sticking" when the wheel is turned about 30 degrees clockwise. Generally happens at highway speeds, but can happen at lower speeds too. Steering feels locked me momentarily, needing extra force to either continue the turn past 30 degrees or to bring it back to center.

I have a 2018 Chrysler Pacifica with approximately 125,000 miles. At around 110,000 I started to notice that the steering would randomly stick when driving at speeds between 25-45 mph. Now, the steering wheel is beginning to stick almost everytime I drive the van, but seems to get worse after about 20-30 minutes of driving. This now seems like a severe safety hazard at both neighborhood and highway speeds. As I turn the wheel when driving down the road, the steering wheel becomes physically stuck when passing through the 11 o'clock and 1 o'clock positions. In order to return the wheel to 12 o'clcok, I have to extert extra force, can feel the power steering kick back in, and the van will sharply react as the steering wheel straightens risking an over-correction accident. This is now a recurring issue and makes it very difficult and dangerous to drive my vehicle. These symptoms seem to exactly match what my research has uncovered online regarding a failing steering rack and column. I believe a NHTSA invesigation has already been opened into this safety issue (seems to match the description for NHTSA PE25009).

The steering wheel of my 2018 Chrysler Pacifica sticks when I turn to the left (around 10-11 o'clock) and to the right (around 1-2 o'clock). Going about 40 miles per hour I can take my hands off the wheel and the steering will continue to stay locked in that position until I push it out of that locked position. I still own this vehicle as it is our family vehicle. If you are a driver that allows the steering wheel to turn itself back straight and not realize that it sticks, this could cause an accident. Even forcefully turning back causes an over correction and it is getting worse. Have not gotten it inspected yet. This issue just started within the last 2 weeks, August/September 2026. There are no warning lights. Main battery has no corrosion. Vehicle has 96,966 miles on it. Seems related to -- NHTSA CAMPAIGN NUMBER: PE25009

While driving my vehicle at approximately 75 MPH on the interstate the steering wheel froze/stuck while executing a long sweeping curve. The steering wheel would not turn and my wife whom was drivng was applying excessive pressure to the steering wheel to keep the vehile from running off the shoulder of the road almost lost control of the van when the steeringwheel broke loose and over corrected and the van made a sudden, sharp turn. This occured during an essentual 2 hor drive to a medical appointment. This vehicle matches the exact failure criteria currenly under active investigation by the NHTSA under PE25009 for steering binding. The manufacturer (Chrysler) refuses to honor or repair this known defect under warranty creating a sever and immediate hazaard for families operating these vans at highway speeds.

I am a disabled Army veteran reporting a severe safety defect and dangerous commercial configuration of adaptive mobility equipment installed by Mobility Works ([XXX]). The business sold me a 2018 Chrysler Pacifica wheelchair van with a heated transfer seat sight-unseen. The dealership delivered a completely non-conforming transfer seat that did not match the photo I bought it from and listed on the window sticker or marketing materials. The installed seat was missing critical structural spacer component, causing the driver's seat to wobble and was especially bad while turning. Furthermore, the vehicle frame creaks loudly under the weight of a VA-issued 400lb power wheelchair, indicating underlying structural collapse from a hidden September 8, 2018, insurance total-loss salvage event. On XXX, the non-conforming transfer seat failed completely. It jammed and refused to rotate, trapping me inside the vehicle. Because of my physical disability, I was entirely helpless and stranded, requiring an emergency response from 911 personnel to extract me from the vehicle. The dealer's regional service manager has inspected the vehicle and admitted that a spacer was missing that cause the seat to wobble and drivers needing 3" cushion to sit on to see over the dash. The vehicle represents a severe, active life-safety hazard to disabled consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Chrysler Pacifica. While the contact's son was driving at an undisclosed speed, the shifter module warning light illuminated. The dealer was contacted by phone and was made aware of the failure. The vehicle was towed to the dealer where it was diagnosed with a shifter module failure. The contact was informed that the shifter module needed to be replaced. The vehicle was repaired; however, the failure reoccurred. While the contact's son was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. In addition, the steering wheel failed to turn in the intended direction and several unknown warning lights illuminated. The vehicle was driven to the residence. The contact stated that the following day, the vehicle was started; however, the gear shifter failed to shift as needed. The dealer was contacted by phone and made aware of the failure. The vehicle was towed to the dealer, and the battery was replaced, but the failure reoccurred. The dealer was contacted by phone and made aware of the failure. The vehicle was towed to the dealer; however, the failure was not duplicated. The contact was informed that the failure was possibly caused by the wiring harness. The vehicle was not repaired. The contact was informed that the parts were discontinued. The manufacturer was contacted by phone, and a case was filed. The failure mileage was approximately 82,000.

We had to replace both head gaskets last July with only 70,000 miles on the vehicle. The repair cost was $4,600.00. This August, we started experiencing coolant leaks again. We discovered the cylinder heads are warped now. This was checked last year and it was not the main issue then. It is extremly disappointing that now at 80,000 miles we are looking at another $5000.00+ repair. There needs to be a recall on the engine cylinders and head gasket.

During the turns the steering wheel in 2018 Chrysler Pacifica Hybrid locks-in. It requires extra force to unlock the steering wheel. This usually happens when the wheel is at 11 or 1 o'clock (30 degrees either direction). This is more noticeable at slow turns like on exit ramps.

Reference: NHTSA CAMPAIGN NUMBER: PE25009 In the last month, I've noticed steering problem with my mini van. I have to use both hands to steer in a curve and it jerks when coming out of the curve. It feels as if i am loosing control of the van. It also happens when i am changing lanes and steer the wheel past 11 and 1 oclock. It feels as if the car is fighting me to steer.

Steering sticks on occasion when turning at highway speeds both left and right around the 1 and 10 o'clock position

The head gasket failed at 89,000 miles. The engine gave P0305 Cylinder 5 misfire codes and would run rough causing difficult to drive in standard traffic flow. There are borescope pictures of coolant in cylinder 5. We stopped using the vehicle until the repair can be completed. This appear to be a WIDESPREAD problem for 2017-2019 Chrysler Pacifica which are numerous on the road and could be hazardous if these vehicles failed on regular roads and highways. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Blown head gasket

While driving my 2018 Chrysler Pacifica FWD with approximately 86,000 miles, I have noticed abnormal steering behavior when going around gradual curves. The steering does not feel smooth and natural through the turn, and I feel like I have to pull/force the steering wheel to continue through the curve. The steering can feel like it is sticking or resisting rather than smoothly following the turn. This is concerning because it affects the vehicle’s steering response while driving. I brought the vehicle to a mechanic, who inspected it and diagnosed a problem with the steering rack assembly. I was quoted approximately $3,400 to replace the steering rack assembly. I am reporting this because I understand NHTSA is investigating steering problems involving 2017–2018 Chrysler Pacifica vehicles, including reports of steering sticking during gradual turns. The steering wheel does not simply pull to one side; rather, it feels as though the steering itself is resisting or sticking while I am making the turn.

My 2019 Chrysler Pacifica Plug-In Hybrid unexpectedly rolled after being parked in my residential garage. The van has very low mileage ~60000 miles and is still under Battery Manufacturer warranty. The vehicle had been operating normally and was parked with P displayed on the instrument cluster. It remained unused for approximately 6 days. When the garage door was opened, the vehicle unexpectedly rolled several feet. I believe the closed garage door may have prevented it from moving earlier. A family member who happened to be present stopped the vehicle before a potentially more serious incident occurred. The vehicle and garage door were damaged. Afterward, the vehicle would not start/enter READY mode. The P indicator flashed, selected gear indicators flashed, and “Service Transmission” appeared. The vehicle ultimately required towing. An independent diagnostic scan identified multiple faults, including P07B5-00 (Park Pawl Position Sensor 1 Circuit Performance), P1625-00 (Park Pawl System Failure), and P0AA4-00 (Hybrid/EV Battery Negative Contactor Circuit Stuck Closed). Stevens Creek Chrysler later verified P0AA4-00 as ACTIVE. Their initial reset/weld-check procedure failed and the DTC returned. The dealer then opened Chrysler STAR Case 102963024. Chrysler Technical Assistance provided a PIN/procedure, after which the reset succeeded and vehicle operation was restored. The vehicle was subsequently road-tested and returned to me. However, neither Chrysler nor its authorized d

Steering wheel gets stuck on curbes at higher speeds (1 o clock angle). Needs to be pulled back into place to avoid accident. This problem began at around 80k miles on the car. Also gets stuck at 11 o clock as well. My family does not feel safe driving this vehicle because of this issue.

While driving the vehicle, the steering wheel is sticking between the 11 o’clock and 1 o’clock position.

The wheel suddenly became difficult to turn while driving due to a loss of power steering, but it soon regained normal function. However, not many trips after that, the power steering completely failed. It has not regained function.

Intermittently, but increasingly, when turning the wheel it feels almost like it gets temporarily stuck or like i no longer am controlling the steering. i notice it more often to the right, but have felt similar to the left. its a bit disconcerting, a bit like when your car starts to slide on ice. i haven't lost control yet but it does not inspire confidence.

When in a turn the steering wheel can feel stuck and you have to jerk the wheel to get it unstuck. Which could cause issues if there are cars driving next to you. This seems to be happening more and more often.

My vehicle has developed an intermittent and potentially serious safety-related failure. When the Engine Stop/Start system automatically shuts the engine off at a red light or stop sign, the vehicle sometimes fails to restart. At the same time, the electronic gear selector becomes locked, preventing me from selecting Neutral or moving the vehicle out of the roadway. The vehicle is therefore effectively immobilized in traffic. The only recovery method I have found is to disconnect both the main and auxiliary batteries for approximately 10 minutes, reconnect them, and then restart the vehicle. The check-engine light also comes on when the failure occurs. Both the main and auxiliary batteries have already been replaced on August 3rd, 2026, so this is not simply a matter of replacing an old battery. I brought the vehicle to the dealer on August 14, 2026 for inspection. Because I had previously been forced to disconnect the batteries to recover the vehicle, no diagnostic trouble codes were available when the dealer performed its inspection. I understand why this makes diagnosis more difficult, but the absence of codes after the system has been reset does not eliminate the underlying intermittent failure. I am particularly concerned because Chrysler has issued service information addressing closely related problems on the 2018 Pacifica, including S2008000075, concerning no-start, Stop/Start inoperative and Service Shifter conditions, and PCM bulletin 18-001-19, which addresses 2018

SUDDEN, INTERMITTENT STEERING LOSS. THE VEHICLE CAN BE INSPECTED ANY TIME. MY SAFETY AND OTHERS ARE AT RISK. DEALER HAS NOT BEEN ABLE TO REPAIR PROBLEM "SERVICE STEERING SYSTEM" WARNING LIGHT COMES ON.

Another incidence of a 2018 Chrysler Pacifica with "sticky" or intermittent loss of power steering while driving. This is not chronic at this point in time but is a problem that can catch one out if not paying attention. I ran my vin # and it shows no outstanding unfixed recalls but obviously this is a recurring safety problem that needs to be addressed. Recall V53 / NHTSA 19V-348 are the numbers that pop up from NUMEROUS complaints describing this very same issue.

The steering is sticky at highway speeds. While making slight curves, the steering feels momentarily unresponsive and then suddenly catches up to create a high potential for loss of control.

This report is for a 2018 Chrysler Pacifica with 90,100 miles. The check engine light came on in July 2026. It was a cylinder 5 misfire. The spark plugs and ignition coil were replaced. The check engine light came on again about 2 weeks later (cylinder 5 misfire again), was dismissed and reset by the shop, and came on again about 2 weeks later. This time, the shop diagnosed cylinder 5 misfire due to "cylinder 5 is leaking coolant into the cylinders." They quoted $12,000 for engine replacement. Went for 2nd opinion at a Chrysler dealership. They confirmed cylinder 5 misfire due to coolant leaking into cylinder 5. Cylinder 5 had low compression. Tech recommended replacing cylinder head for $6200. My research shows that this issue is common for the Pacificas, so I reached out to both Chrysler and the dealer for goodwill assistance with the repair. It was declined due to the van being older than 2019. I cannot continue to drive it with this issue, due to the safety risk of engine failure while operating.

When driving at higher speeds, around 50 mph +, the steering wheel gets stuck into position. You have to over correct it out of the stuck position to stay in the lane. When in a turn, it get stuck around 1 or 11 o'clock and you have to pull hard to the left or right to get it out of the stuck position, which makes you drift into the wrong lane in the stuck position, then swerve towards the wrong lane to fix it. It seems to be getting worse over time. When driving at low speeds, 5mp +, when in a turn, the whole steering wheel column shudders when going back to the straight position. It happens when turning into driveways and parking lots, and can be very startling. The vehicle has been taken to Chrysler service centers multiple times but they always say they can't recreate the problems.

NHTSA CAMPAIGN NUMBER: PE25009 The steering now appears to stick while going into and out of corners on the highway. The problem gets worse as speed increases.

Driving down the road at medium speeds, steering seems to bind or catch at about "1-3pm" when turning to the right - had two near misses and several others that would have been if I had not been on alert. This issue developed in the last 200 miles. Current mileage is 99,995.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle became difficult to maneuver, and the vehicle stalled. The message "Power Train" was displayed on the instrument panel. The failure occurred on several occasions. The vehicle was towed to a dealer where it was diagnosed and determined that the auxiliary battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

Driving at speeds above 50 mph the steering wheel sticks or catches when I’m trying to turn. If you check subreddits and other places online, this is a very well known issue that needs to be addressed. It could be very dangerous if you couldn’t correct it while in a curve. I’m surprised this isn’t a recall already being that it happens at high speeds and deal with the steering rack.

I have a 2018 Chrysler Pacifica. At approximately 110,000–115,000 miles, I began experiencing an intermittent sticking sensation in the steering while driving. When traveling straight and then making a gradual steering correction or beginning a turn, the steering wheel sometimes feels like it sticks in the straight-ahead position. It requires noticeably more effort, or an extra push, to get the wheel to turn rather than steering smoothly. This occurs while the vehicle is in motion and is especially concerning at higher speeds because it interferes with making small, smooth steering corrections. The vehicle also has a noticeable clunk or hard shift at approximately 35 mph while driving. I do not know whether this is related to the steering problem, but I am including it because it is another abnormal condition occurring while the vehicle is in motion. I learned that NHTSA has opened Preliminary Evaluation PE25009 involving 2017–2018 Chrysler Pacificas for intermittent loss of electric power steering. The symptoms described in that investigation, including a sticking sensation during gradual turns and increased steering effort, closely match the steering problem I am experiencing.