Chrysler (FCA US, LLC): Electrical System › Wiring › Connectors/Plugs/Receptacles
Chrysler (FCA US, LLC) reported this defect to federal regulators on Jan 17, 2023 and put the number of vehicles at risk at 67,117. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
The risk
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
The remedy
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Chrysler Pacifica | 156 | 14 | 0 | 3 |
| 2022 Chrysler Pacifica | 219 | 10 | 2 | 7 |
| 2021 Chrysler Pacifica | 378 | 7 | 1 | 11 |
| 2020 Chrysler Pacifica | 173 | 5 | 3 | 7 |
| 2019 Chrysler Pacifica | 317 | 7 | 3 | 11 |
| 2018 Chrysler Pacifica | 891 | 12 | 14 | 28 |
| 2017 Chrysler Pacifica | 1,543 | 11 | 11 | 46 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V010000.
Full record for the 2023 Chrysler Pacifica → · Recalls carrying a do-not-drive advisory → · Where this data comes from →