Chrysler (FCA US LLC): Electrical System › 12v/24v/48v Battery
Chrysler (FCA US LLC) reported this defect to federal regulators on May 9, 2019 and put the number of vehicles at risk at 198,731. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
The risk
A loss of power steering assist or a stall can increase the risk of crash.
The remedy
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Chrysler Pacifica | 317 | 7 | 3 | 11 |
| 2018 Chrysler Pacifica | 891 | 12 | 14 | 28 |
| 2017 Chrysler Pacifica | 1,543 | 11 | 11 | 46 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V348000.
Full record for the 2019 Chrysler Pacifica → · Recalls carrying a do-not-drive advisory → · Where this data comes from →