2016 Chrysler Pacifica

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the electronic stability control (esc). No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Electronic Stability Control (esc)1
000
Electrical System1
000

What owners reported

Newest filings
Electrical System
Filed Mar 3, 201912,733 milesFL

THE FRONT AXLE BROKE WITH NO EVIDENCE OF IMPACT OR DAMAGE. THE AXLE BROKE WHILE OPERATING THE VEHICLE AT LESS THAN 30 MPH ON A RESIDENTIAL STREET. THE VEHICLE HAS APPROXIMATELY 12,700 MILES ON IT. THE DEALERSHIP CANNOT IDENTIFY A REASON FOR THE FRONT AXLE BREAKING. THIS CAUSED THE VEHICLE TO BE UNABLE TO STEER ACCELERATE, GO FORWARD, OR GO IN REVERSE. *DT*JB MANUFACTURER WAS CONTACTED.*JB

Electronic Stability Control (esc)
Filed Oct 6, 201718,000 milesMD

CAR SHUTS OFF WHILE DRIVING. WARNINGS TO PUT THE CAR IN PARK AND ELECTRONIC STABILITY ISSUES MAY POP UP. THE ENGINE MAKES A WEIRD NOISE AND THE CAR WILL OFTEN NOT SHIFT TO PARK TO RESTART. THIS HAS OCCURRED THREE SEPARATE OCCASIONS FOR ME. EACH TIME I WAS LUCKILY DRIVING SLOWLY PRIOR TO A TURN. I HAVE BROUGHT THE CAR TO THE DEALER EACH TIME. THEY HAVE TRIED REPLACING THE SHIFTER, UPDATED THE COMPUTER SYSTEM AND CLEARED ERROR CODES. NOTHING WORKS. THIS IS A HUGE SAFETY ISSUE FOR OUR FAMILY AND THEY JUST KEEP RETURNING THE CAR TO ME.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
202611510Routine
202528900Routine
2024421100Routine
20231521400Routine
20222081021Fatalities reported
2021368710Above average
2020170530Routine
2019310730Above average
201886912140Above average
20171,51911100Above average
2016 — this page2000Routine
2008102040Routine
20073260100Above average
20067261710Fatalities reported
20051,2442130Above average
20048962302Fatalities reported
20031000Routine

Compare every Pacifica year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.