THE FRONT AXLE BROKE WITH NO EVIDENCE OF IMPACT OR DAMAGE. THE AXLE BROKE WHILE OPERATING THE VEHICLE AT LESS THAN 30 MPH ON A RESIDENTIAL STREET. THE VEHICLE HAS APPROXIMATELY 12,700 MILES ON IT. THE DEALERSHIP CANNOT IDENTIFY A REASON FOR THE FRONT AXLE BREAKING. THIS CAUSED THE VEHICLE TO BE UNABLE TO STEER ACCELERATE, GO FORWARD, OR GO IN REVERSE. *DT*JB MANUFACTURER WAS CONTACTED.*JB
2016 Chrysler Pacifica
Owners filed 2 complaints about this vehicle with federal regulators, most often about the electronic stability control (esc). No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Electronic Stability Control (esc) | 1 | 0 | 0 | 0 | |
| Electrical System | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsCAR SHUTS OFF WHILE DRIVING. WARNINGS TO PUT THE CAR IN PARK AND ELECTRONIC STABILITY ISSUES MAY POP UP. THE ENGINE MAKES A WEIRD NOISE AND THE CAR WILL OFTEN NOT SHIFT TO PARK TO RESTART. THIS HAS OCCURRED THREE SEPARATE OCCASIONS FOR ME. EACH TIME I WAS LUCKILY DRIVING SLOWLY PRIOR TO A TURN. I HAVE BROUGHT THE CAR TO THE DEALER EACH TIME. THEY HAVE TRIED REPLACING THE SHIFTER, UPDATED THE COMPUTER SYSTEM AND CLEARED ERROR CODES. NOTHING WORKS. THIS IS A HUGE SAFETY ISSUE FOR OUR FAMILY AND THEY JUST KEEP RETURNING THE CAR TO ME.
2 of 2 complaints, reproduced as filed.
Across model years
Worst on record: 2017| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2027 | 0 | 1 | 0 | 0 | Routine |
| 2026 | 11 | 5 | 1 | 0 | Routine |
| 2025 | 28 | 9 | 0 | 0 | Routine |
| 2024 | 42 | 11 | 0 | 0 | Routine |
| 2023 | 152 | 14 | 0 | 0 | Routine |
| 2022 | 208 | 10 | 2 | 1 | Fatalities reported |
| 2021 | 368 | 7 | 1 | 0 | Above average |
| 2020 | 170 | 5 | 3 | 0 | Routine |
| 2019 | 310 | 7 | 3 | 0 | Above average |
| 2018 | 869 | 12 | 14 | 0 | Above average |
| 2017 | 1,519 | 11 | 10 | 0 | Above average |
| 2016 — this page | 2 | 0 | 0 | 0 | Routine |
| 2008 | 102 | 0 | 4 | 0 | Routine |
| 2007 | 326 | 0 | 10 | 0 | Above average |
| 2006 | 726 | 1 | 7 | 10 | Fatalities reported |
| 2005 | 1,244 | 2 | 13 | 0 | Above average |
| 2004 | 896 | 2 | 30 | 2 | Fatalities reported |
| 2003 | 1 | 0 | 0 | 0 | Routine |
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.