2018 Chrysler Pacifica complaints

While driving my 2018 Chrysler Pacifica Limited, the steering intermittently sticks or binds slightly when traveling through gradual curves. When exiting the curve, the steering wheel does not naturally return to center and requires additional manual input to straighten the vehicle. The issue is most noticeable during gradual turns and creates concern about potentially overcorrecting when returning the vehicle to a straight path. The vehicle has approximately 102,000 miles. The symptoms appear consistent with those described in NHTSA investigation PE25009 involving 2017–2018 Chrysler Pacificas.

Re: NHTSA Action Number PE25009 Steering wheel exhibits a sticking sensation during gradual turns near the 11 o'clock or 1 o'clock position.

Failed head gasket that put vehicle in compromised working condition on the roadway - check engine light flash, poor and inconsistent engine running. First indications were 5-10 seconds of rough idle after startup when sitting overnight, then p0303 check engine code for cylinder three misfire as well as loss of coolant. Independent shop confirmed issue and replaced head gasket. Problem appears to have re-occurred after 2 years and 20000 miles with similar indications. Same shop advised likely engine block or cylinder head defect or damage and would not do any tear down or repair short of engine replacement.

I was driving to the dealership and stopped at a light and the start stop button turned off completely. Brake locked and wouldn’t start back.

2018 Chrysler Pacifica, when driving on 45 mph and 70 mph curvy roads, the steering wheel “sticks” in the turn position and requires extra force to re-center it. Mainly during right curves, and occasionally on left curves. Chrysler dealer service department suggested replacing entire rack and pinion steering assembly for $6,200.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving 15 MPH, there was white smoke coming from the front of the vehicle. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed, and it was determined that coolant was leaking into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. The approximate failure mileage was 130,000.

Over the last couple of months, while driving around curves, the steering wheel sticks in the 1 or 11 o'clock position. It will not recenter on its own. It is unnerving and dangerous, potentially causing an accident. All suspension components have been inspected and found to be in proper working order. The steering rack seems to be the culprit. No warning lamps, the vehicle seems to be operating normally otherwise.

• July 19 (PM): While driving, the vehicle displayed: ◦ Service Hybrid Electric System (red wrench) ◦ Check Engine Light • July 20 (AM): All warning lights had cleared. • July 20 (PM): While driving, the following warnings appeared simultaneously: ◦ Service Hybrid Electric System (red wrench) ◦ Check Engine Light ◦ Service Electronic Stability Control ◦ Parking Brake Temporarily Unavailable ◦ FCW Unavailable – Service Required ◦ LaneSense Unavailable – Service Required I needed to find an alternate parking spot since the parking brake was not working. • July 21: All warnings cleared except the Check Engine Light, which has remained illuminated continuously since then. • July 25: Upon starting the vehicle, the following warnings returned: ◦ FCW Unavailable – Service Required ◦ Service Hybrid Electric Vehicle System ◦ Parking Brake Temporarily Unavailable ◦ Service Electronic Stability Control ◦ Service Shifter ◦ Check Engine Light Again needed to find an alternate parking spot with parking brake not working. Once again, these warnings disappeared after the next restart, with only the Check Engine Light remaining. Took car to dealership for service. Expected issues had to do with recall work that was completed earlier in the month. They said it was not and that the it was due to loss of can c bus communcation because the star connector failed.

Engine fail with less than106000 miles. Replace brand new engine November 2025. Steering rack has intermittent power issues. It started having steering issue around July 2026. It makes the steering hard to turn during highway speeds.

Lots of power going up steep hills. Especially while AC is on. Almost complete loss of power yesterday with vehicle behind me.

While driving the vehicle the minivan will lose all acceleration. There is usually a preceding error displayed on the dashboard to pull over immediately. The dealership has thus far been unable to fix it.

Electrical glitches, where speedometer screen will go out of focus, glitch. Also transmission is going. Loud hum, catching as it changes gears and hesitates when trying to accelerated into the highway.

Yes, the problem has been reproduced by the technician. When you put the car in reverse, it would start to go in reverse and as soon as you let off the throttle or the gas pedal, it would go forward at 15 to 20 mile an hour as you slammed your other foot on the break that’s without you even touching the gas pedal. I was sitting in a stoplight and all of a sudden the car wanted to go 55 mile an hour. And I had to slam on the brakes to keep from hitting other cars. Right immediately after that when I was trying to find a place to pull off the highway the car by itself decided to slam on the brakes or at least that’s the feeling that it gave because while I was trying to go to the car come to an abrupt stop right in the middle of the highway. Through all these different scenarios the thing that happened happened while I was not touching the gas pedal. This is why I feel like it’s a major safety concern not only for me and my family but other families that are out there driving also for everyone else that has bought this car and has the potential for the same thing to happen to them and they may or may not know what to do in that situation . We had the vehicle towed to Shottenkirk Chrysler dealership, where between Chrysler and the dealership we have not been able to come to a resolution on this vehicle!

While driving, the vehicle unexpectedly shut off without warning. The engine stalled while the vehicle was in motion, causing an immediate loss of acceleration and power. This created a serious safety hazard in traffic. The issue is consistent with the condition described in Safety Recall U01 for 2017 Chrysler Pacifica vehicles involving the Powertrain Control Module (PCM). However, this vehicle's VIN is not included in the recall despite exhibiting the same symptoms.

Steering capability malfunctions regularly and it is available for inspection upon request. When driving at highway speeds, the steering wheel will "jump" and turn slightly. It will also vibrate when held still while driving. This occurs whether staying in a lane or changing lanes. It does not matter if the road is smooth or uneven. No, the problem has not been reproduced by a dealer or service center. The vehicle has been inspected, but the issue was not reproduced. No warning lamps, messages, or symptoms prior to 50,000. Around December 2023, it initially appeared at 50,000 miles, but it was intermittent and not able to be reproduced when test driven. After 70,000 miles, the shaking and jumping occurred regularly at highway speeds over 65mph. After 75,000 miles, the steering wheel will stick after it "jumps" over 65 mph and requires control to adjust it.

The steering wheel is physically sticking at the 11:00 and 1:00 positions during gradual turns, requiring extra effort to return to center, very scary with my kids in the car. Please investigate, dealership acting like I’m making things up.

I bought my 2018 Chrysler Pacifica Touring van in February 2018 brand new from Burlington Chrysler, Burlington, NJ. In May 2026 the check engine light came on and I brought the van to my mechanic. The code he pulled was for #5 cylinder. I had the repair done. A month later in June of 2026 the che ck engine light came back on and this time the code was for the catalytic converter. On July 21, 2026 I brought the van back to my mechanic for an oil change and replacement of catalytic converter. When they put the van up, it was discovered that coolant had leaked all through the exhaust system and my mechanic suspected there was a crack in the head gasket. He searched through the Pacifica Forum online and found many, many complaints about this same issue. My mechanic completed the oil change and filled the car with coolant because it had none and advised me to bring the car to the dealership which I did. On July 22, 2026 Chrysler called and advised I need an entirely new motor. I now have to pay out-of-pocket $14,098 + tax for a new motor and catalytic converter. Chrysler advised there is nothing else they could do for me because the car is out of warranty. However, the car is only 8 years old with 76,000 miles and has had all the regular maintenance and oil changes required. It should not need to have the motor replaced at this point unless there's a major defect with these engines. I feel this is a MAJOR safety issue as this head gasket crack occurred without any warning other th

Engine only stalls out when stopped on roadway while driving. Vehicle also does not start up after it has been driven and is parked. It takes 10 minutes or longer to get the vehicle to start again. Check engine light comes on every time when these two situations happen, which it happens periodically. Sometimes it's 2-3 times a day, sometimes, once every two days. Once it starts back up the engine light turns off. I've taken it to 2 reputable shops and neither of them found any issues as they could not replicate the issue, the engine light is not on, and there are no codes displayed. I now have a date for a inspection which includes a test drive with the dealership.

My 2018 Chrysler Pacifica Hybrid has developed a progressively worsening creaking noise from the front left suspension. It began two years ago occurring only occasionally when accelerating from a full stop or exiting a driveway, and has since become constant under most normal driving conditions including acceleration, deceleration, and slow turns in either direction. The vehicle has approximately 35,000 miles and has been driven exclusively on regular paved roads with no off-road or unusual use. The pattern of gradual degradation on a low mileage vehicle suggests a corroding or deteriorating structural component rather than impact damage. An authorized Chrysler dealership recommended replacing both lower control arms at approximately $3,300, framing this as necessary to continue diagnostics rather than a confirmed repair. No specific component was isolated as the cause. This is directly relevant to Recall V15 (NHTSA 19V143000), issued for right front lower control arm ball joint separation on 2018 Pacifica and Pacifica Hybrid vehicles, which could cause loss of directional control without prior warning. My vehicle was excluded from that recall despite exhibiting similar symptoms on the left side. Two documented owner reports establish safety relevance. A mechanic warned an owner that their left ball joint should be replaced or risk failure while driving, leaving them unable to steer ([XXX]). Separately, an owner reported control arm bolts falling out causing the vehicle to st

I had my cylinder heads, valves and head gasket replaced over a year ago and drove 15k miles and i am having the same issues again. The Dealer is trying there very best not to honor my valid powertrain parts warranty like saying the head gasket is only covered for 12 months and denying my claim but my cylinder heads and top end have a 3 year 100k mile warranty since they were installed not to long ago and they are trying to deny my claim using the head gasket. I have seen and read online that these engines all have similar problems with the head gaskets.

The van fail GA state emissions with code p2797. I have to the end of July to get the tag. I went to the state for a repair waiver control # s1174706. I told them this code is under a tsb it fell on deaf ears. I. Took the van back to the dealership for a third time a different dealership they say they did the procedure for the tsb code p2797 butt didn't fix the code to pass GA emission. Tsb are good for the automotive industry but if the tsb and engineers procedures didn't fix the p2797 code than the tsb need to be moved to a recall program. The dealership was good at explaining that the van needs a new transmission that cost the customer 13,000.00 to replace and 3000 for new struts. The van was bought Sept 2025 and the payoff is 13,000.00. The problem is have is will not pass GA state emissions, a code thats not related with emissions cover under a tsb that should have fix it at the dealership.

Blown head gasket cylinder #3. Same as reported by many on other forms. 108000 miles well maintain. Started throwing a code 2 weeks ago.

We purchased this 2018 Chrysler Pacifica Hybrid about a year ago from a dealership in Florida, and the vehicle is now located in [XXX]. The issues involve a malfunctioning high‑voltage hybrid charging system/battery and a possible steering or suspension component failure. For now, the vehicle has been under dealer inspection since XXX. Our family’s safety is at risk due to a charging failure in which the vehicle consistently stops charging after reaching 2–3 bars when plugged. I must unplug and reconnect the charger multiple times to resume charging, and this behavior occurs every time the vehicle is charged now. Last week, when the vehicle was fully or nearly fully charged, a “rotten egg” odor entered the cabin, especially in the middle and rear seat area. The smell consistently appeared only after charging and was concentrated near the area where the high‑voltage battery is located. Prior to these failures, the only warning was an intermittent Check Engine Light. Another issue, we also experience a metallic spring‑like noise during hard turns in both forward while parking. As of the dealer’s initial observation on XXX, their notes state: “Electrical System – replace battery. Repair – Found battery is the incorrect one installed in the vehicle for an EV system. On the van not charging fully. Chrysler corporation is aware of the issue and is working on a technical service bulletin/possible recall by the end of the year. That needs to be complete first before tech would advise

The electric power steering (EPS) is the affected system. While driving around curves in the road, the steering wheel intermittently sticks. This puts the safety of those in the vehicle as well as others on the roadway at risk. The problem has been reproduced and confirmed by a dealer to be an electric steering rack failure. There have not been any warning lamps, messages, or other symptoms.

I purchased a used 2018 Chrysler Pacifica with the 3.6L V6 F DOHC 24V engine in October 2025. The van had 97,000 miles. Shortly after I purchased it I noticed the engine had a rough idled. It now has 107,000 miles and the rough engine has continued to get worse. What I noticed is when I first started it the engine was rough and vibrated. Once I started driving it was not as noticeable. I decided to take it to a mechanic to see what the issue was. I thought it could be electrical. Before I could get it to the mechanic it would not start. I had it towed to the dealership I bought it from and the y confirmed that it is the head gasket. They told me they would approach Chrysler to see if they would help with the repairs, they said NO. The dealer did offer to bear part of the cost of the $4,000+ cost for the repairs. I do not understand how reputable company can manufacture a product that obviously has a flaw and deny support. I understand that their warranty is limited by time and distance. But from what I have read from the MANY complaints on the particular engine from 2018 it appears the issue arrises at 90,000 to 110,000 miles.

I own a 2018 Chrysler Pacifica equipped with the 3.6L Pentastar V6 engine. At approximately 81,600 miles, the vehicle developed a check engine light and a Cylinder 5 misfire (P0305). The vehicle began exhibiting hard starts, rough engine operation during cold starts, white smoke from the exhaust, and coolant loss with no obvious external leak. An independent repair facility initially diagnosed the vehicle and found evidence suggesting coolant intrusion into Cylinder 5. The vehicle was then inspected by a Chrysler dealership. The dealership confirmed that coolant was present inside Cylinder 5 using a borescope inspection. The dealership recommended replacement of the cylinder head gasket. The safety concern is that the failure developed with little warning other than a check engine light and intermittent rough operation. The engine misfires on startup and can run rough, which could result in reduced power, hesitation, stalling, or loss of acceleration while operating the vehicle. The vehicle also consumes coolant internally, which may lead to engine overheating or further engine damage if not detected quickly. During my research, I found numerous reports from other owners describing similar coolant intrusion, head gasket failures, and Cylinder 5 misfires in Chrysler vehicles equipped with the 3.6L Pentastar engine. Despite the apparent frequency of these complaints, I am not aware of any recall addressing this issue. In my case, the repair estimate is approximately $5,000 for

STICKING STREERING WHEEL AT ABOUT 11:00AND 1:00 OCLOCK ON HIWAY

I own a 2018 Chrysler Pacifica with approximately 79,000 miles. The check engine light illuminated, so I had the vehicle scanned at an auto parts store. The diagnostic code indicated a cylinder 3 misfire. After leaving the store, the vehicle quickly began displaying overheating warnings. The overheating occurred suddenly, and the vehicle had been driven very little after the check engine light first came on. Because of the overheating, I had the vehicle towed to a repair shop. The shop initially repaired the vehicle and tested for misfires but reported that they found no remaining issues. However, immediately after leaving the shop, the check engine light returned with the same cylinder 3 misfire code. The vehicle was returned to the repair shop for further diagnosis. After additional inspection, the shop determined that the engine had a blown head gasket. This resulted in major engine damage and the possibility of a complete engine replacement despite the vehicle having only 79,000 miles. I am submitting this complaint because the engine failure occurred unexpectedly and without warning other than the check engine light. The rapid progression from a misfire to severe overheating created a potential safety hazard due to the risk of sudden engine failure or loss of power while driving. I believe this premature engine failure may indicate a defect affecting other 2018 Chrysler Pacifica vehicles.

Our 2018 Pacifica has had problems similar to what many others have described in the ongoing NHTSA Investigation (PE25009), but recently while driving highway speeds around a curve the steering failed to respond briefly which caused us to drift towards the oncoming lane before the steering started to respond. We stopped at a Pep Boys repair shop and had them to inspect the steering components but they were uncertain of the cause. I was a certified mechanic many years ago as a young man, and this is the most serious safety problem I've ever experienced. Even when this steering problem is brief it can be enough to cause a driver to oversteer and lose control as the steering delay catches up to a driver's input. The possibility of crossing into oncoming traffic is frightening to say the least, so YES it put my family and others safety at risk! There haven't been any warning lights. I suspect it is the rack & pinion system since it has an electric motor rather than a power steering pump. If it's due to the electric motor there should be a warning lamp that lets the driver know if it's failing.

BLOWN HEAD GASKET

Vibration at low speed when turning. hangs in position during turning creating safety issue because the steering wheel needs to be yanked in the opposite direction. steering wheel locks in position at speed unable to turn at all. entire front end has been preplaced except for rack and pinion / electronic steering box happens every time the vehicle is driven

The steering sticks when making gradual turns on the highway almost like it gets stuck

2018 Chrysler Pacifica with the 3.6L V6 engine had a check engine light turn. At same time a vibration started, which was most noticable when the car was in idle. Also, a foggy exhaust started at the same time. No temperature or other warnings were occuring. After driving it to the repair facility the car was not able to be turned on. The findings are that there is a headgasket leak and radiator failure that resulted in coolant entering into the cylinder. That resulted in either hydrolock or engine overheating, causing engine failure. Again no temperature warning or other indication of a major issue was provided. The likely repair is a full engine and radiator replacement. It appears that many other Chrysler Pacifica vehicles have reported similar issues with the 3.6L Pentastar engine. No recall is currently available for the 2018 Chrysler Pacifica for this issue, however, it looks like the older versions (~2011-2013) have had a recall for similar issues. I have reached out to Chrysler Corporate and requested support on this repair.

My Pacifica has a "sticking" or "catching" sensation, especially during gradual highway turns. I feel this is very dangerous and risks my safety and the safety of others on the highway.

6/11/2026 merged onto busy highway vehicle was going approximately 45 mph sudden red warning light popped up to pull the car over safely. Vehicle will shut off. There was nowhere for me to pull over and the vehicle immediately shut off attempted to restart several times over the next 15 minutes, unable to restart nothing no power whatsoever called for a tow truck 40 minutes later due to the children in the car tow truck was not able to tow asked me to try and start again which I did and it started right up. He followed me to the Chrysler service department where my vehicle has remained since they tell me they can’t duplicate it nor can they find a code that I will have to wait for it to happen again and hopefully a code will pop up that they can fix. Spoke to Chrysler corporatio customer service and then called the dealership. They told her the same thing they couldn’t duplicate nothing they can do. She had no options for me other than to ask them to keep having them drive it until they come up with something , customer service did look it up and states that there is a probable transmission electrical wire issue that caused that to happen. I have requested a full transmission scan as recommended bycomputer forum , but so far no response. I have 2 twelve month old babies and a disabled son that are with me in the vehicle. I cant be caught in that kind of a traffic incident that puts their life as well as other vehicles in danger from collision 06/17/2026

My 2018 Chrysler Pacifica suddenly had the AC unit blowing hot air at ~82k miles and 8-years of life. The unit died and as a family vehicle at the start of summer, I'm unable to carry my young children in it in the heat safely as it blows hot air regardless of the specified temp. Took it in for analysis and they found the AC Compressor was the culprit and apparently this is a known issue at Chrysler. I phoned to ask for a good will repair and was told that they can only offer technical assistance to a dealership on such issues. I ultimately decided to file my complaint here.

This is related to the 23V-010 / XE1 recall and extended warranty for the 2018 Chrysler Pacifica Hybrid Limited. The manufacturer is refusing the recall remedy because the catastrophic nature of the failure (transmission rupture) makes it impossible for the dealer to pull diagnostic codes. This creates an impossible standard for the consumer and effectively nullifies a federal safety recall. On XXX, I brought my 2018 Chrysler Pacifica Hybrid Limited to D’Ambrosio Service in Downingtown, PA. I reported that the car was making a sound during acceleration. On April 16, I was advised that the noise was the rubbing of the heat shield which was reportedly adjusted and tested that the noise was gone. On April 19 I sent a message to D’Ambrosio that the noise remained however I never received a response. I believe that the noise was misdiagnosed and was actually warning signs of an imminent transmission failure. On XXX, while driving, my wife and I heard a pop, saw smoke pouring out the back and immediately pulled over to discover a large amount of fluid spilling out of the bottom of the vehicle. The vehicle was towed to D’Ambrosio service in [XXX] where it has remained unaddressed until June 10. On XXX I received a phone call from D’Ambrosio that the vehicle transmission had a hole in it (quote from service advisor "internal failure of the transmission, which has caused components to puncture the casing") and would need to be replaced at my cost. When I inquired about the XE1 warrant

Car has 110k on it with regular documented maintenance. The head gasket is blown and requires new engine.

The engine head gasket prematurely failed at 90,000 miles with excellent service / maintenance history.

The steering wheel gets stuck when doing gentle turns at moderate speeds (30-50mph). This is a safety issue because you have to fight hard to return the steering to neutral, leading to the possible to overcorrect. The problem seems to get worse when the vehicle is hotter, or after driving for several minutes. The problem has happened for several years and is getting worse and more frequent. Changing brakes and tires has not fixed it. The dealer has been unable to diagnose and fix it and I have paid for several diagnoses out of pocket now.

When we are driving around small curves as well as straight, the steering locks up. I am reporting as I was told to because this happens in all of these vehicles. If I move the wheel a little bit it comes out of it. This is our main vehicle and it just did it on the interstate going 80. It is a complete safety concern and extremely dangerous to be dealing with it especially when you have your children with you. It has been doing it since I had gotten the car back in March and it is making me nervous

The contact owns a 2018 Chrysler Pacifica. While driving at an undisclosed speed on the highway, the vehicle suddenly veered to the left on its own. The contact continued driving for a short distance before the vehicle pulled hard to the left a second time. The contact pulled over safely and contacted law enforcement, and the vehicle was subsequently escorted off the highway. The contact then observed multiple warning indicators illuminated on the instrument cluster panel, including the power steering warning light, but could not recall the remaining indicators. The contact referenced NHTSA Campaign Number: 19V348000 (Electrical System) to be the cause of the incident however, the VIN was not included in the recall. The vehicle was towed to a independent where it was diagnosed to have a loss of communication Mod A. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 166,303.

Odometer 66466. Hybrid battery charge level 100%. When starting the vehicle the issue started with the transmission shifter knob stuck in gear Park. After turning off and on a few times, the transmission shifter knob would shift into Reverse. I then drove it to a dealer service for repair. During the drive several dash warning messages appeared. Also, the blind spot warning system did not function and the backup camera did not function. Dash warning messages while driving to dealer service: Parking Brake, TPS, Service Electronic Stability Control, engine, Red wrench, amber throttle, Brake, Service Electronic Throttle Control, Service Hybrid Electric Vehicle System. stability control, Blind Spot Alert, Arrived at dealer, kept engine on, brought service tech rep to vehicle and demonstrated the issue while in service bay. Mileage 66474. Last message I saw, Service Hybrid Electric Vehicle System. Friday, April 10 2026. The vehicle was in the shop for Service Hybrid Electric Vehicle System just 750 miles previous to this system failure. Dealer is unable to fix problem. Hybrid System still under warranty. Hybrid battery replaced last year, 12 volt battery replaced twice after. Vehicle is beyond unreliable, there is significant risk of failure at any time.

What component or system failed or malfunctioned, and is it available for inspection upon request? The alternator snap off while driving on the highway. The snap was clean all bolts are still in the engine block. While driving all kinds of dashboard lights and overheating indicators turned on. How was your safety or the safety of others put at risk? This happens with warning or actions prior to the alternator falling out of the while driving. This put me at-risk of crash and endangering anyone on board, leaving me and family stranded on yhe highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Similar post online with same issues found. Dealer want 80% of the car value to repair and wont help. They recommend changing a cylinder head. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Chryslerbdealer ship inspected. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No signs or symptoms. After the alternator drop off, many issues arise. None prior.

2018 Chrysler Pacifica exhibits severe 'sticky' and binding steering at highway speeds (70+ mph). When maintaining a straight line or slight left curve, the steering wheel notches and resists physical effort when trying to turn back to the right. Correcting the vehicle requires sudden, excessive force to break the electronic resistance, causing a jerky movement that risks overcorrection and loss of vehicle control. This is a severe, intermittent tracking and safety hazard under the ongoing NHTSA EPS gear investigation.

Sticking steering during gradual turning from 30-70mph.

Positions during small steering corrections, especially at highway speeds and during straight-line driving. Condition feels like temporary increased steering effort or intermittent reduction of electric power steering assist. Additional force is required to move the steering wheel past the sticking point 11 o'clock or 1 o'clock. Once resistance releases, steering may suddenly move farther than intended, causing brief overcorrection or oversteer. Issue occurs repeatedly during lane correction maneuvers and creates a safety concern because steering input is not smooth, consistent, or predictable. Problem appears to be worsening over time. No warning lights were present when symptom occurred. Vehicle mileage at onset: 80,000. Current mileage: 82,500. This complaint appears related to NHTSA investigation PE25009 involving sticky steering and increased steering effort in 2017–2018 Chrysler Pacifica vehicles.

The manufacturer's mandatory 73B Safety Recall update (Vehicle Fires) creates a critical software-induced communication failure on the central vehicle network. Following the 73B flash, the vehicle developed an Active SGW U0001-00 CAN C Bus network fault, which permanently blocks data transmission and triggers an HCP U0412 hybrid battery fault. This network crash disables the hybrid propulsion systems, creating an unpredictable and hazardous driving condition. The manufacturer (Stellantis) and its authorized dealer (Seattle Jeep) are refusing to remedy this safety recall side effect under the vehicle's Hybrid Powertrain Warranty, instead forcing consumers to pay out-of-pocket diagnostic fees ($284.67) and multi-module software update fees ($812.50) to correct a defect injected by the recall software itself. This directly compromises vehicle safety and violates federal recall remedy mandates.

The A! Sign comes on to immediately stop because the van will shut off.

I was in a motor vehicle accident when my passenger side vehicle got t-boned on 3/22/26. My 2018 chrysler pacifica limited airbags failed to deploy and the driver and passenger sustained whiplash injuries.