2023 Chrysler Pacifica

Routine

Owners filed 156 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 14 times.

Not among the Chrysler Pacifica years to avoid. Which Chrysler Pacifica years to avoid →

Most common 2023 Chrysler Pacifica problems

34 of the 156 complaints (22%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags34
100
Engine29
000
Electrical System29
000
Power Train · transmission20
000
Unknown or Other11
100
Fuel/Propulsion System · fuel and propulsion system5
000
Steering4
000
Service Brakes · brakes4
100
Seats4
000
Back Over Prevention · backup camera3
000

14 safety recalls

Part 573 reports
Air Bags › Frontal26V358000
Filed Jun 2, 2026141 vehiclesBraun Corporation

Defect. Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.

Risk. The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.

Remedy. Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

Back Over Prevention › Sensing System › Camera26V327000
Filed May 21, 202616 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk. A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy. Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Critical Fasteners26V296000
Filed May 11, 2026476 vehiclesBraun Corporation

Defect. Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy. Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

Air Bags › Side/Window › Curtain26V189000
Filed Mar 26, 2026293,264 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Risk. Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.

Remedy. Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.

Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor25V877000
Filed Dec 17, 20251,019 vehiclesVantage Mobility

Defect. Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy. Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor25V876000
Filed Dec 17, 202586 vehiclesRollx Vans

Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Equipment › Appliance › Tv/Radio/Speakers25V388000
Filed Jun 12, 2025140 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.

Air Bags › Side/Window › Curtain25V302000
Filed May 8, 2025250,651 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Risk. An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

Remedy. Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

Air Bags › Side/Window › Curtain24V793000
Filed Oct 24, 202426 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Risk. An air bag that does not deploy during a crash increases the risk of injury.

Remedy. Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Back Over Prevention › Sensing System › Camera24V436000
Filed Jun 13, 20241,033,433 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy. Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Air Bags › Frontal › Driver Clockspring/Spiral Cassette24V199000
Filed Mar 14, 202438,164 vehiclesChrysler (FCA US, LLC) (Stellantis)

Defect. Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk. An air bag that does not deploy in a crash can increase the risk of injury.

Remedy. Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Electrical System › 12v/24v/48v Battery23V753000Park outside
Filed Nov 9, 202332 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.

Risk. A fire while parked or driving can increase the risk of injury.

Remedy. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings23V500000
Filed Jul 20, 2023967 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.

Electrical System › Wiring › Connectors/Plugs/Receptacles23V010000
Filed Jan 17, 202367,117 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Risk. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy. Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

All 14 campaigns on file, newest first.

What owners reported

Newest filings
Structure › Interior Panels › Sun Visor
Filed Oct 27, 2026OK

I was driving down the highway at 65 mph in heavy 5pm traffic with my boyfriend in the passenger seat, and suddenly, the driver-side sun visor fell off and hit me in the face. I almost lost control of the car. It was hanging there the rest of the drive. I couldn't pull over or anything because of the traffic and no safe place to stop. I had to drive with one hand and hold the visor out of the way with the other hand while trying to also shield my eyes from the extreme sun of that time of day. There is a Chrysler technician bulletin for the Pacifica about the left-side sun visor appearing loose, yet they haven't bothered to issue a recall, and they won't even fix it for free. They want $544.54! I have extreme sun sensitivity, and they won't do anything about the visor. The repair shop at the dealership didn't even give me a price on replacing the visor for 3 days. Instead, they tried to get me to do a bunch of other repairs when I had already had a full diagnostic elsewhere a few weeks before and they did a recall repair without even asking my permission, and I had not signed anything. It took about two hours, but I was finally able to disconnect the visor myself so that it would not continue to dangle in my face when I drove the car. They refused to give me the part number I needed to repair the visor myself.

Air Bags
Filed Oct 11, 2026IL

2023 Chrysler Pacifica, approximately 39,000 miles. Multiple safety-related electrical and restraint-system issues remain unresolved. Open recall 06D (NHTSA 26V189, side curtain airbags) has not been completed. The vehicle was at the dealership from September 17 to October 10, 2026. No confirmed part order for the recall was placed during that time. The recall was only discussed after I raised it. Dealer stated the parts are on back order. The recall addresses curtain airbags that may not retain sufficient pressure during deployment, increasing the risk of partial or complete ejection and injury in certain crashes. The Service Airbag light remained illuminated. The vehicle was released twice (September 23 and October 10) with the light still on. An illuminated airbag light indicates the supplemental restraint system may not function as designed in a crash. The vehicle also developed a no-shut-off condition in which it would remain running after the ignition was turned off. This occurred on September 26 (video available) after a dealer replaced the CAN bus connector on September 23. A vehicle that will not shut off creates a risk of unattended operation, carbon monoxide exposure, and fire. The vehicle was sent home twice with the airbag light on, the open 06D recall unaddressed, and the no-shut-off fault recurring. Video of the September 26 no-shut-off is available.

Vehicle Speed Control
Filed Oct 3, 2026NY

While driving on a highway during rush-hour traffic, my car had an alert that said “ stop safely vehicle will shut off soon” I quickly pulled over on the side of the highway and my vehicle completely stopped working within a minute. This all happened in about 30 seconds. I would step on the gas and it wouldn’t go even though the car was still on and in drive. It was extremely scary to lose driving speed while driving so fast on the highway out of nowhere. I feel very lucky that my children were not in the car considering it’s a minivan and that I was able to get over to the side of the road. I am worried that if this happens to somebody else they might not be as lucky it was extremely scary. It was during rush-hour traffic with semi trucks on the highway. I did not feel safe in my car with the speeds and size of the cars flying by me so I got out of my car and stood on the other side of the guard rail.

Electrical System
Filed Sep 30, 2026NJ

Rear trunk gets disabled after 10 minutes and will not open/close by remote or electrical rear switch causing a child or van camping issue. It has to forced physically by pulling it down and can't be done by short people. While van camping and adult or child cant open the trunk

Forward Collision Avoidance › Warnings
Filed Sep 4, 2026FL

Car shows no warnings when vehicle in front slows very quickly. All selections to enable this function have been made. It is available for inspection provided it is local to central Florida. In my previous vehicle, a 2021 Jeep Grand Cherokee, I relied on and received Forward Collision Warnings which prevented my crashing into another car no less than 4 times. Though this car has been ADAS scanned (3 times) with appropriate scanners, no codes are detected. It has been “calibrated” by a body shop recommended by the dealer where I was assured it was “working.” It is not. I’ve taken it to an iCar certified ADAS cal facility and was told it all checks out, there’s nothing they can do for me. Meanwhile, I do not have Forward Collision Warnings. As I have to have wheelchair accessibility, I’m stuck with this vehicle.

Power Train
Filed Aug 25, 2026MD

All relevant recalls on the vehicle have been previously performed. On 8/25/2026, after starting the vehicle it displayed a warning message to "Stop Safely - Vehicle Will Shut Off Soon." That message was able to be cleared after four cycles of turning the engine off and re-starting. After driving the vehicle for approximately 5 miles, while the car was in motion, the message returned to "Stop Safely - Vehicle Will Shut Off Soon." The van was pulled over and turned off and cycled back on in an attempt to clear the warning as it was less than 2 miles to go until home. The message cleared and was able to be driven the rest of the way home. It currently has a yellow, illuminated powertrain malfunction light. Plan is to have the vehicle towed to Chrysler for diagnosis and repair.

Parking Brake1 injured
Filed Aug 21, 202680,000 milesTX

The contact owns a 2023 Chrysler Pacifica. The contact stated that after parking the vehicle on a slight incline and exiting the vehicle, the vehicle started rolling backwards while the driver’s side door was still open. The contact attempted to activate the parking brake; however, the parking brake failed to function. The contact attempted to press the START/STOP button to turn off the vehicle but was knocked down by the door and was ran over by the front driver’s side wheel. The contact sustained several fractured ribs, punctured lungs, internal bleeding, bruises to the right shoulder, a wound to the right ankle, and carpal tunnel to both wrists, and cervical disk displacement. Medical attention was provided for the injuries. There was no warning light illuminated prior to the failure. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the Auto Park feature was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 80,000.

Unknown or Other
Filed Aug 20, 2026IL

While driving at highway speeds, my 2023 Chrysler Pacifica Hybrid suddenly lost all propulsion power. A turtle icon appeared on the dashboard cluster, and the vehicle stalled, creating a severe safety hazard on an active highway. Chrysler Care previously stated my VIN is not included in the 03A recall (NHTSA Campaign 23V010000) for internal transmission short-circuits. However, my vehicle has experienced the exact software limp-mode shutdown and mechanical failure described in that campaign. The manufacturer must expand this recall to cover later 2023 production batches before a fatal accident occurs. My husband and 4 children were stranded in the left lane with no time to move over on a major Chicago highway. The car was towed to a Chrysler mechanical service team. They are claiming that the code is not active and they need it to be active in order to diagnose anything. While driving in the left lane warning that read, " stop safely. Vehicle will shut off soon" a red turtle and a large red triangle with a "!" In the middle. The car was unable to drive leaving them stranded and very scared.

Power Train
Filed Aug 7, 2026CA

The vehicle experienced a sudden, catastrophic loss of motive power while driving in active traffic due to a severe hybrid powertrain malfunction. Immediately prior to the failure, the dashboard displayed a critical warning message: "Stop Safely – Vehicle will shut off soon." The vehicle then lost all propulsion, leaving it completely disabled and forcing an emergency maneuver to the shoulder. This dangerous stalling event occurred twice. The safety of my family was put at extreme risk as we were trapped in a dead vehicle in active traffic lanes, creating a severe rear-end collision hazard. The malfunctioning system involves the hybrid propulsion system, specifically the Hybrid Control Module (HCPM) or internal transaxle wiring. This issue began immediately after a dealership performed the mandatory 44D Emissions Recall software flash repair. The vehicle is currently with Dealership for more than a week for diagnosis. The problem has not yet been permanently repaired by the manufacturer, but diagnostic trouble codes should be stored in the vehicle's computer modules.

Back Over Prevention › Sensing System › Camera
Filed Aug 4, 2026TX

The back up camera complete blacks out eliminating visibility at the rear of the car.

Electrical System
Filed Aug 2, 2026MA

The vehicle has experienced three separate incidents involving a sudden, unexpected loss of motive power at speed accompanied by a warning message ("Please pull off the road safely, vehicle will shut off soon") and a turtle icon ("Red Turtle of Death") on the instrument cluster. Two of these incidents occurred on major highways at speeds exceeding 60 mph. Incident History: February 2026 (Heavy Melting Snow, Boston, MA): Vehicle experienced complete loss of propulsion while driving on a city street. Dealership (McGovern Chrysler Dodge Jeep Ram) held the vehicle for nearly a month under Diagnostic Trouble Code P167B ("Controlled System Shutdown"). Replaced occupant restraint module, which did not resolve the issue. Vehicle eventually resumed operating on its own. Recent Incident (Heavy Rain spray, Highway >60 MPH): Sudden loss of motive power on high-speed road. Instrument panel displayed turtle icon and forced an emergency pull-off. After cycling ignition, drive capability returned. OBD-II scanner returned code P0000 (generic placeholder concealing proprietary Chrysler hybrid/BPCM/PIM isolation fault codes). Two Days Later (Dry Conditions, Highway >60 MPH): Third sudden loss of motive power at 60+ mph, forcing an immediate pull-off into traffic shoulder. Check engine light remained on with code P0000. Safety Risk & Technical Context: Unexpected loss of motive power at highway speeds creates a critical safety hazard for vehicle occupants and surrounding traffic. These symptoms

Seats
Filed Aug 1, 2026PA

Center row seat back unexpectedly fell back and seat would slide back and forth. It is dangerous because the seatbelt is attached to the seat. I have a 2018 Ford Expedition expedition and you have a recall on the chrome trim on the center console. I think the seat problem is a lot more serious than that. If you search the Internet, there are a lot of people that have the same problem. Don’t understand why Chrysler doesn’t have a recall on it.

Electrical System
Filed Jul 31, 2026FL

This is what I wrote to Stellantis. Dear Stellantis Customer Care, My vehicle has now stalled five separate times while I was making a left turn through an intersection. When this happens, the engine shuts off unexpectedly, the vehicle shifts into park and I must attempt to restart it while sitting in the roadway. During the most recent incident, the vehicle would not restart on the first attempt and required a second attempt before it would run again. This creates an extremely dangerous situation. Losing power in the middle of a left turn places me, my passengers and other motorist at risk of a serious accident. The vehicle has approximately 43,000 miles and has been taken to my Chrysler dealership for diagnosis. Unfortunately, I have repeatedly been told that they cannot duplicate the problem and therefore cannot repair it. Despite those visits, the dangerous condition continues to occur. I am requesting that Stellantis immediately: • Open a formal case regarding the safety issue. • Assign a regional field engineer, or star technical specialist to inspect and diagnose my vehicle. • Work directly with my dealership to determine the cause of this intermittent stalling condition. • Advise me whether the vehicle is safe to drive while this issue remains unresolved. I have been a responsible owner and have sought assistance through the dealership, but I cannot continue driving a vehicle that unexpectedly shuts off in the middle of an intersection. I am asking Stellantis to take

Steering
Filed Jul 25, 2026MD

Steering binds when turning right exiting to a highway off ramp

Back Over Prevention
Filed Jul 24, 202655,000 milesTX

The contact owns a 2023 Chrysler Pacifica. The contact stated that upon putting the transmission into reverse in order to back up the vehicle, the center console display for the reverse back up camera will not function and a black screen was displayed, no warning lights were illuminated. The vehicle was taken to a local dealer where it was inspected however the vehicle was not diagnosed as the VIN was not included in a recall. The vehicle was not repaired. The manufacture was not notified of failure. The failure mileage was 55,000.

Power Train
Filed Jul 21, 202670,000 milesWV

The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving approximately 70 MPH, the vehicle went into LIMP Mode, shuddered, and then stalled. The message to "Stop - Pull Over Safely" was displayed on the instrument panel. The failure had occurred on several occasions. The contact researched and became aware of an unknown recall; however, the VIN was not under recall. The vehicle was taken to a dealer where it was diagnosed and determined that there was an intermittent drive motor position sensor failure inside the transmission, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Steering
Filed Jul 21, 2026PA

When negotiating a curve the steering will lock to the right and must be manually adjusted by turning the wheel. A firm grip must be kept on the wheel so as not to over compensate for this issue. This has been happening for several months.

Air Bags
Filed Jul 20, 2026OH

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and stated that parts are limited and that there were 20 other vehicles awaiting parts availability. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Engine
Filed Jul 20, 2026VA

I have been experiencing random engine shutdowns since April 6, 2026. I’ve taken it to be serviced for this on four occasions since this time and it has not been appropriately fixed. There is a warning light that flashed before it happens that says “your car is about to shutdown, please pull over” but it does not allow ample time to pull over safely before randomly shutting down. The dealership replaced the PCM in may 2026 but I had the car back less than 24 hours and it happened again. The car has shutdown a total of 5 times since April 6, 2026.

Power Train
Filed Jul 10, 2026TX

Returning from [XXX] to [XXX] area Wed. XXX, traveling at ~75 mph on [XXX], I experienced a loss of power on a mild incline and an associated “Stop Safely - Vehicle Will Shut Off Soon” instrument cluster message. I had to move hazardously in traffic while coasting to a stop on the right shoulder. This occurred with ~24,810 total miles on the vehicle since I purchased it new. I turned off the vehicle, waited a few minutes and then restarted it. I continued the drive with the vehicle acting normally until it happened again at 24,897 odometer miles, same message with same behavior. Traveling ~75 mph, I again had to move hazardously in traffic to coast to the right shoulder. Except now I notice the Malfunction Indicator Lamp (MIL) is illuminated. I again turned the vehicle off, waited a few minutes and then restarted it. I was able to drive normally to the Chrysler dealership (Autonation in Katy Tx) where I spoke to a Service representative. He recorded my VIN and took some notes as I explained what happened, but would not plug in a code reader as I requested. Instead he said I would need to leave the vehicle there for at least 24 hours or bring it back later. Since I was still ~55 miles from home, had my wife and cargo still in the vehicle and wanted to know what malfunction code(s) were present, we elected to drive the vehicle home. On the way home, I stopped at both an Advance Auto and an Autozone where both read the only code present as P0A43, see attachment. I also noted tha

Structure › Interior Panels › Sun Visor
Filed Jul 1, 2026MS

The driver’s side sun visor broke off and was hanging by the electrical wires in front of my face while I was driving. It hampered my ability to see the road ahead. The dealer observed the situation and ordered a new sun visor which I had to pay for. The part has been on back order for several months now. In the meantime, I have to drive without a sun visor. The initial occurrence was hazardous since I was not able to see where I was going for the first few seconds.

Air Bags
Filed Jun 23, 2026MI

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Air Bags
Filed Jun 23, 2026KY

My Chrysler Pacifica is currently held at Glenn Chevrolet in Eminence, KY, for a mandatory side-curtain airbag safety recall. The repair will take at least 4 days or more, and the dealer has zero loaner vehicles. Chrysler corporate refuses to authorize a rental vehicle that safely and legally fits my family of six, capping reimbursement at $50/day. This amount only covers a 5-passenger economy car. Chrysler is creating an unreasonable barrier to a safety recall remedy by forcing me to choose between driving a defective, dangerous vehicle or illegally driving a rental car without enough seatbelts for my children. Frontline call center staff have repeatedly disconnected my calls when I have tried to resolve this size restriction.

Power Train
Filed Jun 22, 2026UT

On June 14, 2026, one day after purchase, while driving through the Mojave Desert on I-15 in temperatures exceeding 100 degrees Fahrenheit, the check engine light illuminated and remained on through Southern California. The vehicle required a jump start after being parked in a covered multi-level parking structure for 5 days in Long Beach California after which the check engine light cleared. On June 19, 2026, six days after purchase, during the return trip the high voltage hybrid traction battery failed completely without warning in active Las Vegas highway traffic. The vehicle lost all motive power and coasted to the roadside. Three minor passengers were aboard, the youngest age 13. The occupants were stranded in temperatures exceeding 100 degrees for approximately two hours awaiting a tow truck. The vehicle was towed to an authorized Chrysler dealership where the high voltage traction battery was confirmed failed and replaced under warranty. A valley pan oil leak was also discovered and hybrid software update were also performed. An outstanding curtain airbag safety recall had never been remedied prior to the breakdown. The towing company reported they had been towing multiple Pacifica hybrids with similar failures during the same Las Vegas heat wave, suggesting a systemic issue with the high voltage battery thermal management system in extreme heat. The vehicle had been purchased six days prior with fewer than 1,000 miles of ownership at time of failure.

Electrical System
Filed Jun 18, 2026PA

The car keeps stating service shifter and jumps a gear. The time on the dashboard goes up an hour every time this occurs. The car was placed in park and the emergency park brake was applied and then popped into drive. This has occurred multiple times with the latest occurrence on today.

Electrical System
Filed Jun 12, 2026FL

Was having issues with the Van starting got an alert on the dashboard to service shifter after reading what the issue may be it states that the BUS can connector is a manufacturer default we replaced the battery in the key fob, replaced the main battery and the auxillary battery and still having the same issue, Van is hesitating when starting and now nothing on the dashboard where the speedometer is will come on.

Unknown or OtherCrash
Filed Jun 12, 2026FL

Vehicle Year/Make/Model: 2023 Chrysler Pacifica Plug-In HybridVIN Number: [XXX] Current Mileage: 51,607 miles Incident Summary: While attempting to bring the vehicle to a complete stop in front of a Subway restaurant in Old Town, the vehicle failed to decelerate upon braking. Instead, it lunged forward unexpectedly without driver input and collided with the building structure. The check engine light did not illuminate until after the collision occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Seats
Filed Jun 10, 2026PA

Seat back falls to complete recline position and base slides forward and back. I googled it and found this has been happening since 2017 it is a safety issue. My Granddaughter was riding in the seat and it collapsed backwards. I don’t think there are a lot of these seats out there because it only on limited cars.

Electrical System
Filed Jun 8, 2026TN

While stopped at a traffic light on a downhill slope, my 2023 Chrysler Pacifica suddenly applied the brakes by itself and shifted into Park as I began to accelerate through the intersection. I did not touch the shifter. The vehicle locked up abruptly in the middle of the intersection. There were no warning lights, alerts, or messages before or after the incident. I had no idea as to what was happening. I was scared the car behind me was going to run into me.I was fortunate that she didn't This behavior is extremely dangerous and could have caused a collision. I have since learned that the 2023 Pacifica has numerous electrical‑system Technical Service Bulletins, and this appears to be an unintended Auto‑Park activation caused by an electrical or sensor fault. Vehicle details: 2023 Chrysler Pacifica, VIN [XXX]. I am submitting this complaint so this issue can be investigated as a potential safety defect affecting other vehicles as well. This incident scared me badly, and I no longer feel confident that the vehicle will behave predictably in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed May 30, 2026FL

Purchased vehicle through Carvana with approx. 21,504 miles on 4/1/2026. On 5/5/2026, with only 22,269 miles, the dashboard lights came on and informed us that vehicle will shut off soon and to stop safely. We were traveling 75 mph down the highway. We had it towed to a Chrysler dealer. They couldn’t find a problem after a week. The second time we experienced the same issue was on 5/19/2026 at 21,493 miles. Again, we had it towed to the Chrysler dealer. They told us the same thing and even implied it was the way we were driving that was the issue. The third time we experienced this problem was on 5/30/2026 with 22,636 miles on the odometer. We will be towing it back to a Chrysler dealer.

Electrical System
Filed May 28, 2026MA

High voltage battery pack, Power Inverter Module (PIM), and HV charging system. PIM replaced twice (p/n 68381781AD, 8/4/25 and 8/18/25) after being found melted with arcing damage at HV connections. Battery pack has active BPCM fault codes and a recorded cell voltage excursion. Vehicle available for inspection. Vehicle lost all motive power without warning at highway speed on multiple occasions, requiring the driver to pull over. This occurred on a platform subject to recall 24V-536 (HV battery fire risk). A melted inverter and arcing at HV connections were found on a vehicle still being driven daily. BPCM data shows Cell 79 recorded a voltage excursion to 1,526 mV — less than half minimum safe operating voltage — stored in permanent memory. Yes. Lawless Inc. (Woburn, MA), authorized Chrysler dealer, confirmed fault codes PA121-00 and P0A43-00 on 8/4/25 and replaced the PIM. Vehicle returned 8/18/25 with same failure — dealer confirmed arcing damage and melted inverter. Three visits total; defect unresolved after two repair attempts on the same component. All three visits performed by authorized Chrysler dealer under 10-year/100,000-mile HV battery warranty. Stellantis warranty claim opened each visit. No police or insurance involvement. Red warning "Will Lose All Power" appeared on instrument cluster before each shutdown. Battery range has displayed erratically since 2/28/25 (~17,788 miles), when nonlinear discharge was first reported and dismissed. Active BPCM Level 2 safet

Air Bags
Filed May 27, 2026CA

Side curtain airbags (CAB) for both sides are under recall dated Mar 2026, Recall 06D (NHTSA 25V189) and prior to that Recall 06C (NHTSA 25V302) dated May 2025, Dealer says that parts are on back order and I am on a "list" - It has been two months for 06D and over 6 months for 06D and I am still waiting. I have called FCA Recall Assistance, Chrysler Cares and the Dealer every 3 weeks and still no word on when parts will be available. Dealer is not able to "schedule" the repair nor estimate approximate date the parts will be available for my repair. Due to safety concerns of this Urgent Safety Recall, I do not feel comfortable using the vehicle to transport myself or my family and the manufacturer has sent me notices regarding the recall and "claims" the parts are available on their recall information website - I beg to differ since I have not been able to get anyone give me a time frame for repair of this safety recall... Action (lack of) from the manufacturer is not acceptable. I have notified my Family Attorney of all the contact notes (dealer, manufacturer, NTHSA) and mailings from the manufacturer, regarding this recall in the event something occurs related to the CAB's before the repair can be completed.

Power Train
Filed May 26, 2026MA

While driving on the highway, the dashboard alerted that the engine would lose power, then the engine cut off and I had to coast the van to the shoulder of the highway. I was able to avoid hitting other cars, but there was no power steering or engine during this time. The vehicle has since been towed to our driveway, but it does not run. There was no warning lamp or messaging more than a few seconds before the engine quit.

Electrical System
Filed May 22, 2026NC

While driving at 75 mph, my vehicle displayed warning to pull over because engine/vehicle would shut off. I was on the outside lane and had to pull over all the way to the right immediately. I had recently had my car inspected and no warning lights were on at the time of the incident, which put all 4 passengers in the vehicle at risk. This is the second Chrysler Pacifica Hybrid to display the same transmission failure. We took the van in for service and the issue was coded: POA43-00

Air Bags
Filed May 21, 2026FL

The contact owns a 2023 Chrysler Pacifica. The contact received a recall notification, NHTSA Campaign Number: 26V189000 (Air Bags) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall.

Electrical System
Filed May 19, 2026MI

Driving home on our road at about 25 miles an hour. My foot was on the gas but it stopped providing acceleration. I hit the brake and the vehicle stopped. Being closed to home, I put the car in neutral and being on an incline was able to coast home. Once home, I put the car in drive and the power had returned. In checking the internet, I read that this car has had issues with the engine shutting down while in motion. I see that a software update will at least inform you ahead of the engine shutting down. I did not have that warning. I do not know if my vehicle had that software update(recall 03A). The car has 34,000 miles. Please keep me informed on any information on this issue.

Fuel/Propulsion System
Filed May 16, 2026WI

I was slowing down to turn left and felt a stutter, like when antilock brakes activate. Then a red triangle appeared on the display on the dash that said something like "pull over safely vehicle will turn off soon." I came to a stop to wait for oncoming traffic. When I hit the gas again it had barely any power and the power steering had disengaged. I was able to get through the left turn at about 3-5 mph. Shortly after I was out of the intersection (maybe 100 feet) the accelerator stopped giving any power. The vehicle was still able to turn on and I could use things like power windows, radio, and gear shifter (to go into neutral to push it to a better place to wait for a tow) but no thrust since. The mechanic said it seemed to be a problem with the hybrid battery and we towed it to the dealership since that was still under warranty. The dealership says it's the transmission and is in the process of figuring out which version of repairing it works for the warranty coverage.

Back Over Prevention › Sensing System › Camera
Filed May 4, 2026NE

Back up camera none functioning. When put in reverse it goes black, or goes blue and says “system not available “ at times the camera freezes and does not show correctly.

Power Train
Filed Apr 28, 2026VA

Vehicle randomly shuts off in EV or ICE mode usually when driving on highway at 60-70 mph; warning comes of “vehicle will shut off soon” check engine light and limp mode; eventually power goes off and steering also stiffens ; this happed multiple times, but the check engine like didn’t stay on long enough for the dealership to be able to read it! So I was give the vehicle back then the same thing happed over again! Very unsafe to drive, not feeling comfortable to drive!

Air Bags
Filed Apr 23, 2026TX

I received the recall notification for Campaign 25V-302 regarding the Curtain Airbag (CAB) defect, which per the manufacturer's notice may fail to retain sufficient pressure during deployment, increasing the risk of occupant ejection through a side window during a crash. The notification informed us that no parts were available at that time. Many months later we received another notification that parts were now available. Upon contacting the dealer, I was informed that parts were not available. I have been waiting for parts to become available for an extended period. Most recently, the dealer scheduled a repair appointment for Tuesday of this week. Approximately 30 minutes before the scheduled appointment, the dealer called to cancel, stating that the parts were still not available. A new appointment was scheduled for the following week. As of today, the dealer has confirmed parts are still not available. Throughout this period, I have been required to continue operating the vehicle, including with my family as passengers, with a known, unremedied ejection-mitigation defect. The manufacturer has not offered a loaner vehicle or any alternative transportation, and no firm parts availability date has been provided. Concurrent stranding failure: Separately, today (23rd April), the vehicle failed to start in my driveway. Symptoms included: interior electronics (infotainment, lights) powered on, but the start button produced no response, the brake pedal would not depress (electroni

Power Train
Filed Apr 22, 2026MA

I purchased this car new on December 31, 2024. I have owned it for less than 16 months, and in that time, we have had an issue occur at least 5 times where we get an alert on the screen that says, "Stop Safely Vehicle Will Shut Off Soon". Less than 20 seconds later, the car completely dies. On each of the 5 instances, we were lucky to be going relatively slow and were in a safe place with a shoulder to pull over on. The vehicle was able to be turned back on within a few minutes. The check engine light came on momentarily, but would shut off before we were able to get the codes read. We brought this to the attention of Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers (not where we bought the car, but the closest Chrysler dealership for maintenance) and they were unable to provide any help. They said they have never seen this, and since they couldn't get any codes, they didn't know what was going on. My research informs me that this is a known issue, so I'm disappointed that they didn't know about this. I am also terrified to drive my young children in this car, in fear that this will happen again when we aren't able to safety stop. I will provide details for the most recent time that this occurred, but I haven't previously reported the other occurrences.

Engine
Filed Apr 19, 2026CA

Lost power. System said to pull over immediately. Error code P0A43.

Service BrakesCrash
Filed Apr 14, 202630,000 milesPA

The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving approximately 7 MPH and slowing to park his vehicle, the contact depressed the brake pedal and the vehicle kept moving forward. The contact stated he crashed into the front end of a vehicle parked in front of his vehicle. The contact stated that there was damage to his hood and grill. The contact stated that the police arrived and wrote a report. The contact stated that his vehicle was towed to a collision repair shop. The contact stated that no one was injured. The contact was not sure of any warning lights. The contact stated that the vehicle was repaired. The contact stated that several days ago, the vehicle again did not brake or slow as he was making a left-hand turn onto a side street. The contact stated that he drove the vehicle back to his residence and had not driven since. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.

Unknown or Other
Filed Apr 6, 2026MI

Four separate incidents but related incidents. Primary concern: vehicle turns off and puts itself in park without notice and cannot be restarted. Two incidents were in traffic at a stop light, and the vehicle could not be started for 12-15 minutes. Two times it occurred while the vehicle had been parked for a short period of time but could not be restarted. March 4, 2026 driver was stopped at a light, after about 20 seconds, driver received a dash message “Press brake and push button to start” indicating the vehicle was off, and the vehicle was in park. Driver depressed the brake and the vehicle started. March 7, 2026 driver pulled into a store and when they excited the vehicle, they notice their carplay was still attached to their phone/music. Driver disconnected their phone but notice a dash message “auxiliary connected.” Driver attempted to start the vehicle, but it would not start, however all of the lights, carplay, messages were cycling as if the vehicle was on. When driver attempted to start the vehicle there was no give to the brake and the vehicle would not start. Driver was able to start the vehicle 15 minutes later. March 27, 2026: Driver was stopped at a light and the vehicle turned off and put itself in park. Driver had to contact police t0 block traffic to prevent vehicle from being hit. Vehicle started after 15 minutes. Driver immediately took the vehicle to the dealership. April 2, 2026: Dealership service technician called and said they could not recreate the

Unknown or Other
Filed Apr 4, 2026TX

Entered vehicle through driver’s side door. Put car in reverse and backed out of parking space. As the driver put the car into drive, we advanced approximately 25 yards, the rear tailgate opened and lifted without alerting the driver. No warnings, alarms or dash board notifications. Since we were in a parking garage, as the door lifted, it hit a concrete ceiling support, smashing the tailgate window and broke the tailgate lamps.

Air Bags
Filed Apr 2, 202651,416 milesNY

The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, several other unknown warning lights were intermittently illuminated. The contact stated that the hybrid system was inoperable and failed to function properly, and the charging system failed to fully charge the vehicle. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags). The vehicle was taken to the dealer, where it was diagnosed with several electrical failures. The side curtain air bags failed to operate as needed, and the contact was informed that the side curtain air bags needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 51,416.

Air Bags
Filed Apr 1, 2026CA

The contact owns a 2023 Chrysler Pacifica. The contact received a second notification for NHTSA Campaign Number: 25V302000 (Air Bags) that the part for the recall repair was available, and to contact the dealer to schedule an appointment; however, after contacting the dealer, the contact was informed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Air Bags
Filed Feb 26, 2026NM

I was notified of the recall back in early December, but I have been unable to get the recall repairs taken care of as the dealer says the parts are unavailable. I have ongoing concerns for my family's safety.

Air Bags
Filed Feb 25, 2026TX

I CALLED MULTIPLE DEALERS AND ALSO CHRYSLER CUSTOMER SERVICE. BUT THEY ARE NOT TAKING CARE OF THE RECALL. ITS A SAFETY RISK

Air Bags
Filed Feb 24, 2026TX

My Chrysler has been at the dealership for a week without getting fixed since Chrysler's diagnosticians will not communicate with the dealership.

Complaints 1-50 of 156, newest first, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20271100Routine
202611510Routine
202530900Routine
2024471100Routine
2023 — this page1561400Routine
20222191021Fatalities reported
2021378710Above average
2020173530Routine
2019317730Above average
201889112140Above average
20171,54311110Above average
20162000Routine
2008102040Routine
20073260100Above average
20067261710Fatalities reported
20051,2442130Above average
20048962302Fatalities reported
20031000Routine

Compare every Pacifica year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 2, 2026. Source: NHTSA Office of Defects Investigation.