Page 4 of 13 · complaints 151–200 of 622

2004 Chevrolet Silverado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Service Brakes
Filed Sep 17, 201264,000 milesOH

NO BRAKES, ALL MOST WENT INTO OHIO RIVER. MAIN BRAKE LINE RUSTED OUT UNDER DRIVER SEAT. AND EMERGENCY BRAKE CABLE RUSTED OUT UNDER DRIVER SEAT. AFTER CHECKING ALL LINE AND CABLE NEEDS REPLACED $ 2000. DEALER SAID NOTING THEY CAN REPLACE FOR FREE. I WILL NEVER PURCHASE GM PRODUCTS AGAIN . *TR *JS

Service Brakes
Filed Sep 7, 201266,800 milesIL

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO Z71. WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THE BRAKE PEDAL TRAVELED TO THE FLOOR UPON ENGAGING. THE VEHICLE CONTINUED TO ACCELERATE. THE GEAR WAS IMMEDIATELY SHIFTED INTO DRIVE AND THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP. THE CONTACT WAS ABLE TO DRIVE WITH THE USE OF THE EMERGENCY BRAKE FOR STOPPING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE BRAKE LINES WERE COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 66,800. THE VIN WAS UNAVAILABLE.

Service Brakes
Filed Sep 6, 201255,000 milesNY

THE VECHICLE'S ANTI-LOCK BRAKES FAILED! *TR

Service Brakes
Filed Aug 17, 2012137,140 milesMA

UPON LEAVING A PARKING AREA WITH A FULL LOAD OF WOODCHIPS ON MY TRUCK MY BRAKE PEDAL SUDDENLY AND WITHOUT ANY DASHBOARD WARNING, WENT RIGHT TO THE FLOOR. COASTING TO A STOP AND APPLYING THE PARKING BRAKE I STOPPED THE TRUCK WITHOUT HITTING ANYTHING. LOOKING UNDER THE TRUCK I FOUND THE REAR BRAKE LINE HAD BURST. I HAD THE TRUCK TAKEN TO MY MECHANIC WHO STATED THE ENTIRE BRAKE LINE SYSTEM HAD CORRODED AND WAS FALLING APART. I WAS ADVISED TO TAKE IT TO THE LOCAL CHEVY DEALER TO REPAIR DUE TO THE EXTENSIVE LENGTH OF TIME TO NEEDED TO MAKE THE REPAIR. THE ENTIRE BRAKELINE SYSTEM, ABS PUMP MOTOR AND VALVE WAS EXCESSIVELY RUSTED, CORRODED THROUGH AND NON REPAIRABLE AND HAD TO BE REPLACED. REPAIR COST $2,026.47. I AM APPALLED THAT GM IS AWARE OF THIS PROBLEM WITH THE BRAKE LINE SYSTEM AND I WAS NEVER NOTIFIED NOR WAS A RECALL ISSUED TO HAVE THIS TRUCKS BRAKE LINES REPLACED BEFORE THEY BURST AND CAUSED THE BRAKES TO FAIL COMPLETELY, WITHOUT WARNING. *TR

Engine
Filed Aug 12, 2012160,000 milesTX

I WENT OUT TO LEAVE FOR A MEETING AND STARTED MY TRUCK. I HEARD A TICKING NOISE THAT I HAD NOT HEARD PRIOR TO THIS MORNING. I OPENED THE HOOD TO INVESTIGATE THE CAUSE OF THE TICKING AND DISCOVERED ON THE LEFT BANK ONE OF THE EXHAUST MANIFOLD BOLTS WAS MISSING THE HEAD. I THEN WENT AROUND TO THE RIGHT BANK AND NOTICED THAT THE EXHAUST MANIFOLD WAS BROKEN COMPLETELY ABOUT MID WAY OF THE MANIFOLD. I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW OFF THE DEALERSHIP AND HAVE HAD VERY LITTLE ISSUE WITH IT UNTIL THIS ISSUE POPPED UP. I HAVE DONE SOME RESEARCH AND DISCOVERED THAT THIS IS A MAJOR PROBLEM AFFECTING CHEVROLET AND GM VEHICLES WITH 8 CYLINDER ENGINES. THIS VEHICLE IS USED AS A DAILY DRIVER AND IS NOT USED FOR COMMERCIAL TOWING, NOR IS IT USED FOR TOWING ON A REGULAR BASIS. *TR

Steering
Filed Aug 3, 2012125,000 milesNY

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THERE WAS A KNOCKING COMING FROM THE STEERING COLUMN. THE NOISE WOULD BECOME LOUDER WHEN ATTEMPTING A TURN IN EITHER DIRECTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE SECTOR SHAFT WAS FAILING AND NEEDED TO BE REPLACED. THE FAILURE AND THE CURRENT MILEAGES WERE 125,000. UPDATED 8/31/12 *CN THE CONSUMER STATED THE FAILURE WAS RECURRING. UPDATED 09/11/2012 *JS

Fuel System, Diesel
Filed Jul 26, 2012126,482 milesWV

I HAVE A DIESEL TRUCK. I NOTICED THAT I COULD SMELL FUEL WHEN THE TRUCK WAS IDLING. I CHECKED UNDERNEATH AND NOTICE A POOL OF FUEL ON THE GROUND ABOUT MIDWAY BACK UNDER THE TRUCK. I CHECKED UNDERNEATH AND NOTICED THE FUEL LINE WAS LEAKING JUST BEFORE IT ENTERED THE FUEL COOLER. THE LINE HAD BURST DUE TO EXCESSIVE RUST. *TR

Service Brakes
Filed Jul 26, 2012134,786 milesWV

APPROACHING AN INTERSECTION, I APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO STOP AS THERE WAS SOME BRAKE PRESSURE LEFT ONCE I GOT THE PEDAL ALL THE WAY TO THE FLOOR. I CAREFULLY DROVE THE TRUCK HOME AND NOTICE A LARGE PUDDLE UNDER THE DRIVER SIDE DOOR. I CHECKED UNDERNEATH AND NOTICED THAT ONE OF THE BRAKE LINES HAD RUPTURED DUE TO EXCESSIVE RUST. IN FACT, ALL OF THE BRAKES IN THAT AREA WERE SEVERELY RUSTED. I REPLACED ALL BRAKES ON THE TRUCK WITH STAINLESS STEEL LINES TO INSURE THIS PROBLEM DID NOT HAPPEN AGAIN. I TOW A LARGE FIFTH WHEEL CAMPER WITH THIS TRUCK. LUCKILY THIS DID NOT OCCUR WHILE I WAS TOWING IT. *TR

Service Brakes
Filed Jul 25, 201255,600 milesNH

I WAS TRAVELING ON A SIDE ROAD AFTER LEAVING MY HOME AND AS I APPROACHED THE STOP SIGN AT THE INTERSECTION OF A MAIN ROAD I APPLIED THE BRAKES AND THE PEDDLE WENT ALL THE WAY TO THE FLOOR. I ACTUALLY WENT RIGHT THROUGH THE STOP SIGN AND ALMOST HIT ANOTHER CAR TRAVELING ON THE MAIN ROAD. ON INSPECTION OF THE VEHICLE I FOUND THAT THE BRAKE LINES THAT TRAVEL FROM UNDER THE HOOD ALONG THE FRAME TO THE ANTI-LOCK MODULE ARE ALL SEVERELY RUSTED AND ONE HAD A HOLE IN IT. THIS IS A DANGEROUS SITUATION AND GM NEED TO DO SOMETHING ABOUT IT. I AM VERY UPSET ABOUT THIS BECAUSE THERE WERE LITTLE KIDS IN THE CAR I ALMOST HIT AND I WOULD HATE TO THINK OF WHAT COULD HAVE HAPPENED. I ALSO NOTICED THAT THE FUEL LINES IN THE SAME AREA ARE ALSO VERY ROTTED. THIS DOESN'T USUALLY HAPPEN UNLESS THE VEHICLE IS MUCH OLDER. *TR

Service Brakes
Filed Jul 20, 201290,000 milesMD

I WAS MOVING MY TRUCK FROM ONE LOCATION TO ANOTHER AT MY HOUSE TO MOVE AROUND SOME OTHER VEHICLES. WHEN I PRESSED THE BRAKE PEDAL THE SECOND TIME TO STOP THE TRUCK, THE PEDAL WENT ALL THE WAY TO THE FLOOR. I TURNED THE VEHICLE OFF, AND MOVED THE OTHER VEHICLES I NEED TO AND WENT TO MOVE MY TRUCK BACK TO THE ORIGINAL LOCATION. WHEN MOVING MY TRUCK I HAD HARDLY ANY STOPPING POWER, AND THERE WAS A TRAIL OF FLUID RUNNING FROM WHERE MY TRUCK HAD BEEN PARKED TO WHERE I MOVED IT TO. MY TRUCK IS NOT USED OFF ROAD, AND HAD BEEN MAINTAINED. I HAVE ANOTHER VEHICLE WITH 245K MILES ON IT AND NEVER HAD TO REPLACE THE BRAKE LINES. I LOVE MY TRUCK AND NOW IT HAS TO SIT, CAUSE I CANNOT AFFORD TO FIX IT, AND CANNOT DRIVE IT WITH NO BRAKES. VERY DISAPPOINTED! *TR

Suspension
Filed Jul 10, 20126,000 milesIN

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FRONT TIRES WERE WEARING PREMATURELY. THE TIRES WERE ROTATED REGULARLY, BUT THE FRONT TIRES CONTINUED TO WEAR PREMATURELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE MANUFACTURER DESIGNED THE FRONT TIRES TO BE ROTATED EVERY 6,000 MILES. THE CONTACT FELT THAT THE SUSPENSION WAS CAUSING THE TIRES TO WEAR PREMATURELY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 40,400. .. UPDATED 08-30-12 *BF THE CONSUMER STATED THE TIRES WERE ROTATED EVERY 3,000 MILES SINCE THE VEHICLE HAD 6,000 MILES. THE DEALER AND MANUFACTURER OFFERED NO REPAIR FOR THE FAILURE. UPDATED 09/04/2012 *JS

Service Brakes
Filed Jul 4, 201258,000 milesIL

WHEN COMING TO A STOP THE BRAKES OPERATE PROPERLY UNTIL JUST UNDER 10MPH. AROUND 10MPH IT FELT LIKE THE BRAKES FADED AWAY CAUSING THE TRUCK TO LURCH FORWARD. I REPLACED PADS AND ROTORS ON THE FRONT AND BACK THINKING THIS WAS THE ISSUE. THE PROBLEM PERSISTED AFTER INSTALLATION OF NEW BRAKE COMPONENTS. I LATER LEARNED THIS WAS AN ISSUE OF THE ABS KICKING AND WAS INFORMED THE ENTIRE WHEEL HUB ASSEMBLY HAD TO BE REPLACED TO CORRECT THE PROBLEM. THERE WERE NO ISSUES WITH THE BEARINGS IN THE HUBS AND COULD NOT AFFORD THE COST OF $280 EACH. SINCE THIS VEHICLE IS NOT DRIVEN DAILY I ASSUMED I COULD JUST BE CAUTIOUS AND ALLOW EXTRA BRAKING DISTANCE TO COMPENSATE FOR THE PROBLEM. IN MAY OF 2012 I ENCOUNTERED A SITUATION WHERE I HAD TO MAKE AN ABRUPT STOP FROM A SPEED OF 45MPH. AS MY SPEED DECREASED THE ABS ENGAGED CAUSING ME TO LURCH FORWARD AND I CAME WITHIN INCHES OF CRASHING INTO THE VEHICLE IN FRONT OF ME. WHILE RESEARCHING THIS PROBLEM I FOUND GM RECALL #05068C FRONT WHEEL SPEED SENSOR CORROSION. THE SYMPTOMS IN THIS DOCUMENT ARE IDENTICAL TO THE ISSUE I HAVE EXPERIENCED. I HAVE PERFORMED THE REPAIR PROCEDURE OUTLINED IN THE DOCUMENT AND CAN REPORT THIS ISSUE HAS BEEN RESOLVED. HOWEVER, IT TOOK A SIGNIFICANT AMOUNT OF TIME AND ONE WHEEL SPEED SENSOR HAD TO BE REPLACED. GM SHOULD BE REQUIRED TO EXTEND THIS RECALL BEYOND THE 2002 MODEL YEAR. I AWARE OF AT LEAST 2 OTHER GM TRUCK OWNERS (2005 MODEL YEAR) THAT HAVE REPLACED THEIR WHEEL HUBS DUE TO THIS ISSUE. *JS *TR

Fuel System, Gasoline
Filed May 25, 2012116,000 milesAL

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THEY RECEIVED A LETTER APPROXIMATELY ONE YEAR AGO FROM THE MANUFACTURER STATING THAT THE INSTRUMENT PANEL WARRANTY WAS EXTENDED TO SEVEN YEARS AND 70,000 MILES. IN ADDITION, THE CONTACT WAS ADVISED NOT TO BRING THE VEHICLE IN UNDER THE WARRANTY UNLESS THE FUEL GAUGE HAD COMPLETELY FAILED. THE CONTACT STATED THAT THE SPEEDOMETER HAD BEEN STUCK AT 120 MPH. LATER, THE SPEEDOMETER INDEPENDENTLY DROPPED BELOW ZERO AND REMAINED STUCK THERE. IN ADDITION, THE ENGINE RPM GAUGE WOULD FLUCTUATE SPORADICALLY BUT THE ENGINE WOULD NOT RESPOND. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURES WERE NOT COVERED UNDER THE EXTENDED WARRANTY FOR THE INSTRUMENT PANEL AND WAS ADVISED THAT THE ENTIRE INSTRUMENT PANEL WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 116,000 AND THE CURRENT MILEAGE WAS 117,000. UPDATED 7/18/12 *CN

Service Brakes
Filed May 12, 201289,000 milesNY

DRIVING 04 SILVERADO NOTICED BRAKES FEELING FUNNY.......DRIVING TO WORK PEDAL WENT TO THE FLOOR,MADE IT TO WORK AND SEEN BRAKE FLUID POURING OUT OF THE LINE, AFTER CLOSER LOOK REALIZED ALL THE LIBES ARE COMPLETLY CORRODED......UNACCEPTABLE FOR 8 YEAR OLD VEHICAL......SUMTHING SHOULD B DONE. *TR

Service Brakes, HydraulicCrash
Filed Apr 24, 201293,000 milesNJ

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT WAS DRIVING 35 MPH WHEN THE BRAKES FAILED AND THE VEHICLE CRASHED INTO THE WOODS. THE VEHICLE WAS NOT DESTROYED AND THE BRAKE WARNING LIGHT ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS THEN TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 93,000.

Service Brakes, Hydraulic
Filed Mar 7, 201266,027 milesPA

2004 CHEVROLET SILVERADO HAS SEVERELY RUSTED AND CORRODED BRAKE LINES. MUST BE REPLACED. WITH ALL THE EMPHASIS ON SAFETY IT IS ABSURD THAT THESE VEHICLES DO NOT HAVE CORROSION PROOF ( STAINLESS STEEL BRAKE LINES). *TR REPAIR WILL BE VERY COSTLY. I HAD THREE FORD PICKUPS PRIOR TO THIS CHEVROLET, KEPT THEM FOR A MINIMUM OF 10 YEARS AND NEVER HAD A BRAKE LINE PROBLEM. THESE ARE OBVIOUSLY INFERIOR/DEFECTIVE AND VEHICLE SHOULD BE RECALLED AND THE BRAKE LINES REPLACED AT CHEVROLET'S EXPENSE.

Service Brakes, Hydraulic
Filed Mar 1, 201285,000 milesNJ

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 15 MPH, THE DRIVER DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND. THE VEHICLE EVENTUALLY CAME TO A STOP AFTER REPEATEDLY APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC ADVISED THE CONTACT THAT TWO OF THE BRAKE LINES WERE CORRODED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE LATER RECURRED. THE VEHICLE WAS REPAIRED A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Visibility
Filed Jan 13, 201280,000 milesID

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED AFTER RECEIVING A RECALL REPAIRS FOR THE BLOWER RESISTOR, THE BLOWER FAILED AND AS A RESULT THE WIRING HARNESS AND CONTROL MODULE STARTED TO MELT DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE WHICH WAS DIRECTLY RELATED TO THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY HALF OF THE REPAIR COST. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 112,000.

Electrical System
Filed Dec 2, 201146,746 milesTN

THE INSTRUMENT PANEL STOPPED WORKING ON MY 2004 CHEVROLET SILVERADO. I FOUND LOTS OF COMPLAINTS ON THIS PROBLEM ONLINE. WHEN I CALLED THE LOCAL DEALER TO SEE ABOUT GETTING MY VEHICLE FIXED THEY ADVISED EVEN THOUGH THE MILEAGE WAS OLD IT WAS 4 MONTH TO OLD TO BE COVERED BY THE FIX. THEY KNOW THEY SOLD VEHICLES WITH BAD INSTRUMENT PANELS BUT ARE NOT FIXING THE PROBLEM. *TR

Service Brakes, Hydraulic
Filed Nov 23, 201182,301 milesFL

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO DIESEL. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED AND THE GEAR SELECTOR WAS PLACED IN DRIVE, THE VEHICLE EMITTED A LOUD BANGING NOISE AND THE BRAKE PEDAL DEPRESSED TO THE FLOOR. THE CONTACT INSPECTED THE VEHICLE AND NOTICED BRAKE FLUID LEAKING AND SPILLING OVER THE ENGINE. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER FOR EXAMINATION. THE DEALER STATED THAT THERE WAS A POWER STEERING FAILURE AND A BRAKE BOOSTER FAILURE. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS LODGED. THE DEALER REPLACED THE BRAKE BOOSTER ASSEMBLY AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 82,301 AND THE CURRENT MILEAGE 82,600.

Unknown or Other
Filed Nov 9, 201140,000 milesAZ

TACHOMETER, SPEEDOMETER AND TEMPERATURE GAUGE FAILURES. *TR

Service Brakes, Hydraulic
Filed Nov 6, 201140,000 milesNJ

RUPTURED BRAKE LINES, DEALER SAID IT IS VERY COMMON, WANTS $1500 FOR REPAIR. MY DAUGHTER HAS 2003 SILVERADO & THE DAY BEFORE HER LINE RUPTURED ALSO! *TR

Service Brakes, HydraulicCrash
Filed Oct 17, 201180,000 milesNY

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE BRAKE LINES FAILED AND CAUSED THE CONTACT TO CRASH INTO A GARAGE DOOR WHILE ENTERING A RESIDENTIAL DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE BRAKE LINES WERE RUSTED COMPLETELY. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 80,988.

Electrical System
Filed Oct 8, 2011113,000 milesNY

WELL I BOUGHT THE 2004 SILVERADO TRUCK IN JUNE OF 2011 AND I NOTICED THAT THE SPEEDOMETER STUTTER A LITTLE BIT GOING EACH WAY. THEN JUST RECENTLY I EXPERIENCED THE SPEEDOMETER JUST STOP WORKING BY GETTING STUCK AT 30MPH. I PULLED OVER THE TRUCK AND TURNED IT OF TO MAYBE RESET THE SYSTEM BUT EVEN WITH THE TRUCKED TURNED OFF THE SPEEDOMETER WAS STILL AT 30MPH. I TRIED HITTING THE DASH A COUPLE OF TIMES TO SEE IF THAT WOULD WORK. IT DIDN'T WORK SO I TRIED DRIVING SOME MORE AND THE SPEEDOMETER SAID I WAS DOING 90MPH WHEN I WAS ONLY GOING 65MPH BECAUSE I HAD ANOTHER PERSON ON THE ROAD TELL ME THEY WERE GOING 65PMH. I EVEN TRIED TO HIT THE BRAKES MULTIPLE TIMES TO GET THE NEEDLE TO DROP BELOW 30MPH. IT PARTICIALLY WORKED BY MAKING IT GO DOWN BUT THEN IT GOT STUCK AT 10MPH EVEN WITH THE TRUCK TURNED OFF. SO I CAME HOME AND CHECKED THE RECALLS FOR MY MODEL TRUCK AND YEAR AND APPARENTLY THERE WAS A RECALL FOR THIS PROBLEM BUT ONLY FOR VEHICLES UNDER 70000 MILES WHICH I THINK ISN'T RIGHT BECAUSE ITS A FAILURE WITH YOUR ELECTRICAL CLUSTERS THAT YOU KNOW IS THERE BUT WONT FIX WHICH MAKES IT NOT LOOK GOOD FOR YOU DESIGNERS. I AM A DIESEL MECHANIC AND I WOULD TELL PEOPLE THAT THIS IS A SAFETY HAZARD. *TR

Service Brakes, Hydraulic
Filed Sep 30, 201164,246 milesIL

I WAS EXITING FREEWAY AND APPLIED BRAKES TO SLOW DOWN. PEDAL WENT TO FLOOR. LUCKILY I GOT SLOWED ENOUGHTOSTOP. CALLED DEALER AND HAD VEHICLE TOWED. THEY REPLACED TWO BRAKE LINES FROM MASTER CYLINDER PROP. VALVE TOBRAKE PRESSURE MOD. VALVE. BAD DESIGN ON THIS VEHICHLE. REPLACEMENT PARTS WERE UDATED WITHOUT THIS DESIGN. I ASK ABOUT THIS AND WAS INFORMED THAT THEY DID AWAY WITH THE ORIGINAL DESIGN. 30,000 DOLLARS ROLLING DOWN THE ROAD LOOKING FOR AN ACCIDENT. THEY WEREN'T INTERESTED IN MY SAFETY OR CORRECTING THE PROBLEM AT THERE COST, BUT WERE GLAD TO RELIEVE ME OF 536.00. THANK YOU *TR

Structure › Body
Filed Sep 27, 201179,000 milesWA

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT WAS DRIVING 45 MPH WHEN THE TRAILER HITCH BENT ABNORMALLY. THE MANUFACTURER ADVISED THAT THE TRAILER HITCH COULD TOW UP 10,000 POUNDS AND THE CONTACT WAS TOWING 4,700 POUNDS OF PAY LOAD. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT UNDER WARRANTY SO THEY WERE UNABLE TO ASSIST. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AND THAT THE TRAILER COULD HAVE DISCONNECTED AND CAUSED A CRASH DUE TO THE INACCURACY OF THE TOW LOAD LIMIT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000.

Engine and Engine Cooling
Filed Sep 16, 201170,000 milesCA

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL KNOCKING FROM THE ENGINE. THE DEALER DIAGNOSED THAT FUEL WAS LEAKING INTO THE ENGINE ABNORMALLY. THE MANUFACTURER WAS CONTACTED BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

Tires
Filed Jul 26, 2011OH

2004 CHEVORLET SILVERADO. UNIT #1 WAS TRAVELING WEST IN THE CENTER LANE ON IR80, OHIO TURNPIKE. UNIT #1 LEFT REAR TRAILER TIRE BLEW OUT CAUSING DAMAGE TO THE TRAILER LEFT FENDER. *LN NO TRAILER INFORMATION WAS GIVEN. THE VIN IS INVALID. (OHIO TRAFFIC CRASH REPORT # 10-0422-91)*JB

Electrical System
Filed Jul 18, 2011142,000 milesKS

THE SPEEDOMETER STOPPED SHOWING ACCURATE SPEED, ODOMETER STILL WORKS. WE TOOK THE TRUCK IN FOR SERVICE AND FOUND THAT IT THE FAILURE WAS A COMMON OCCURRENCE, BUT NOT COVERED UNDER ANY WARRANTY OR RECALL. THE COST OF REPAIR WAS APPROXIMATELY $500.00. WE NOW USE GARMIN FOR SPEED CONTROL.

Service Brakes, Hydraulic
Filed Jul 2, 201144,000 milesPA

BRAKE LINE RUSTED AND BURST

Unknown or Other
Filed May 23, 2011KS

RECKLESS DRIVING - I WAS DRIVEN OFF THE ROAD ON PURPOSE BY AN AGGRESSIVE DRIVER. IT WAS A CAR AND A HALF IN FRONT OF THE DRIVER WHEN I YIELDED TO THE CAR ON MY LEFT PRIOR TO CONDENSING INTO ONE LANE. THE VEHICLE BEHIND US SPEED UP TO BLOCK ME FROM MERGING AND DROVE ME ONTO THE SHOULDER. HE WAS DRIVING AN OLSON CONSTRUCTION VEHICLE WITH MISSOURI PLATES [XXX]. LOOKED LIKE HE WAS IN HIS 40'S AND HAD BLOND HAIR WITH TATTOOS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes, Hydraulic
Filed Apr 30, 201162,000 milesDE

BRAKE ROTORS DETERIORATED TO PUT THEY HAD TO BE REPLACED, COULD NOT BE RESURFACED. FOUND MANY OTHER PEOPLE HAVE HAD SAME PROBLEM. SEEMS TO ME GM HAS USED INFERIOR METAL. TRUCK IS USED ONLY FOR OCCASIONAL HAULING. TRUCK IS 2 WHEEL DRIVE - NO OFF ROADING.

Electrical System
Filed Apr 22, 201180,000 milesSD

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THE INSTRUMENT PANEL FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REMOVED THE INSTRUMENT PANEL FOR INSPECTION. ONCE THE INSTRUMENT PANEL WAS INSTALLED BACK IN THE VEHICLE, THE PANEL OPERATED AS NORMAL WITH THE EXCEPTION OF THE OIL PRESSURE WARNING GAUGE. THE DEALER DID NOT REPLACE THE INSTRUMENT PANEL WITH A NEW ONE NOR WERE THERE ANY REPAIRS PERFORMED. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THAT THE FAILURE WAS A COMMON ISSUE WITH THE YEAR, MAKE AND MODEL BUT THE MANUFACTURER WAS ONLY WILLING TO ASSIST WITH REPAIRS ON THOSE VEHICLE WITH 75,000 MILES OR LESS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,000.

Service Brakes, Hydraulic
Filed Apr 19, 201170,510 milesNY

MY WIFE AND I WERE TRAVELING DOWN A STEEP HILL WITH A STOP SIGN AT THE BOTTOM. I PROCEEDED TO BEGIN PUMPING THE BRAKES TO SLOW DOWN, AS I WAS PUMPING THE BRAKE, THE PEDAL KEPT GOING DOWN FURTHER AND FURTHER TO THE FLOOR. IT WENT ALL THE WAY TO THE FLOOR AND A RED WARNING LIGHT CAME ON TELLING ME TO SERVICE THE BRAKE SYSTEM. I USED THE EMERGENCY BRAKE AT THE LAST MINUTE TO COME TO A COMPLETE HALT. I GOT OUT AND NOTICED SOME OIL ON THE PAVEMENT THAT TURNED OUT TO BE BRAKE FLUID. I STOPPED AT AN AUTO PLACE AND BOUGHT A LARGE BOTTLE OF BRAKE FLUID TO FILL THE MASTER CYLINDER. I THEN STEPPED ON THE BRAKE AND COULD SEE THE FLUID SPEWING OUT OF ONE OF THE BRAKE LINES. THE BRAKE LINES ARE VERY BADLY CORRODED. I TOWED THE VEHICLE TO MY NEIGHBORHOOD MECHANIC AND HE INFORMED ME THAT ANOTHER CHEVY TRUCK WAS THERE WITH THE SAME PROBLEM. THIS NEAR MISS TRULY SCARED BOTH ME AND MY WIFE AND WE WERE BOTH GRATEFUL WE DIDN'T HAVE A SERIOUS CRASH. THE VEHICLE IS NOW AT A CHEVY DEALER FOR REPAIR AND THEY WILL BE STARTING THE WORK ON THURSDAY, APRIL 21ST. I DID CONTACT GM TO COMPLAIN ABOUT WHAT I BELIEVE IS A VERY SERIOUS SAFETY ISSUE, THEY HAVE CALLED ME TO ASK FOR THE DETAILS. I'VE RESEARCHED THIS PROBLEM ONLINE AND FOUND THAT THERE ARE NUMEROUS CHEVY TRUCK VEHICLES WITH THE SAME CORRODED BRAKE LINES SO I DECIDED TO PUT IN A COMPLAINT. THE NHTSA HAS COMPLAINT #ODI 10358067 ALREADY IN IT'S DATABASE AND I SUSPECT MANY OTHERS BASED ON WHAT I SEE ONLINE. CHEVY BRAKES SYSTEMS HAVE 365 COMPLAINTS NOTE

Electrical System
Filed Mar 3, 2011129,217 milesSC

SPEEDOMETER STOPPED WORKING. ODOMETER IS STILL WORKING.

Unknown or Other
Filed Feb 9, 201128,000 milesNV

THERE IS A RATTLING TRANSMITTED THROUGH THE STEERING WHEEL AND HEARD AND FELT BY THE DRIVER. IT IS ESPECIALLY NOTICEABLE DURING LOW SPEED DRIVING AS WELL AS WHEN TURNING OR DRIVING OVER ROUGH TERRAIN. IT HAS BEEN IDENTIFIED BY GM IN A TECHNICAL SERVICE BULLETIN (TSB NUMBER 06-02-3-0056, ISSUE DATE 1-20-06, CAUSE INADEQUATE LUBRICATION ON STEERING INTERMEDIATE SHAFT) FOR VARIOUS YEARS OF GM TRUCKS. I BELIEVE THIS IS AN ACCIDENT WAITING TO HAPPEN AND A RECALL SHOULD BE MADE.

Electrical System › Instrument Cluster/Panel
Filed Feb 1, 201195,000 milesID

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE SPEEDOMETER ON HIS VEHICLE WAS FAULTY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT INSTEAD OF JUST REPAIRING THE SPEEDOMETER, THEY NEEDED TO REPLACED THE ENTIRE INSTRUMENT CLUSTER. THE DEALER WAS CONTACTED AND STATED THAT THEY WERE AWARE OF THE FAILURE BUT WERE UNABLE TO HELP SINCE THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 98,000. UPDATED 3/14/11 *CN THE CONSUMER WAS INFORMED CHEVROLET WOULD REPLACE THE INSTRUMENT CLUSTER UP TO 5,000 MILES AND THEY WOULD BILL THE CONSUMER $500-700 TO HAVE THE INSTRUMENT CLUSTER REPLACED SINCE THE VEHICLE HAD OVER 95,000 MILES. UPDATED 03.21.11.

Air Bags
Filed Dec 8, 201030,000 milesMI

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE SERVICE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER REPLACED THE MODULAR TWICE, THE AIR BAG, PLUGS, AIR BAG STRING AND SEVERAL OTHER COMPONENTS MORE THAN 15 TIMES. THE CONTACT HAD THE MODULAR UNDERNEATH THE DASHBOARD REPLACED AGAIN AND THE VEHICLE WILL NOT START. THE HEADLIGHT ARE WORKING; HOWEVER, THE VEHICLE WILL NOT START. THE CONTACT WAS CONCERNED, AND FELT THAT IT WAS A SAFETY ISSUE THAT THE AIR BAG COULD DEPLOY ON ITS OWN.THE FAILURE MILEAGE WAS 30000 AND THE CURRENT MILEAGE WAS 65300.

Trailer HitchesCrash
Filed Dec 6, 2010MI

2004 CHEVROLET SILVERADO, TOWED A TRAILER. THE TRAILER BECAME DISCONNECTED AND TRAVELED OFF THE LEFT SIDE OF THE ROADWAY. THE TRAILER STRUCK THE CONCRETE WALL AND FLIPPED OVER. BF THE PIN WHICH HELD THE HITCH INTO THE RECEIVER FELL OUT AND WAS LOCATED. THERE WERE NO CHAINS ON THE TRAILER. (OHIO TRAFFIC REPORT # 10-0698-90)*JB

Steering
Filed Dec 5, 201080,522 milesPA

JUST BOUGHT THIS TRUCK AND THERE IS A CLUNKING, THUMPING, IN THE STEERING COLUMN. MY MECHANIC SAYS THERE IS A PROBLEM WITH ALL FULL SIZE GM PRODUCTS, GM NEEDS TO FIX THIS WITH A PERMANENT FIX. HOW CAN THIS NOT BE A SAFETY ISSUE? I BOUGHT THIS TRUCK FOR SAFETY OF MY FAMILY.

Tires
Filed Nov 11, 2010VA

KUMHO TYRES ON MY CHEVY SILVERADO DEVELOPED SIDEWALL SPLITS DUE TO DRY ROT. TYRES ARE ONLY 1 YEAR OLD AND HAVE 26,000 MILES ON THEM. THEY DID NOT WANT THE DOT NUMBERS. CONTACTED KUMHO AND THEY SAID THEY WEREN'T CONCERNED. MY AUTO SHOP SAID THE TYRES WERE UNSAFE TO DRIVE AND REPLACED THEM. THE INDIFFERENCE AND RUDENESS OF THE KUMHO CUSTOMER SERVICE PERSON CHARLES AND HIS SUPERVISOR WAS APPALLING. ABSOLUTELY NO CONCERN THAT THIS COULD CREATE A POTENTIALLY FATAL TYRE FAILURE. VERY DISTURBING AND QUITE A SURPRISE. *TR

Fuel System, Diesel
Filed Nov 5, 2010WI

2004 CHEVROLET SILVERADO. CONSUMER WRITES REGARDING REPAIRS FOR A FUEL INJECTORS *TGW WHEN THE DEALER INSPECTED THE VEHICLE, THEY FOUND THE NUMBER SIX INJECTOR HAD A HIGH FUEL BALANCE RATE AND THEREFORE, WAS NOT COVERED UNDER WARRANTY. THE CONSUMER HAD TO PAY FOR THE REPAIRS AT A COST OF $ 5300. *JB

Service Brakes, Hydraulic
Filed Oct 26, 2010NJ

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE BRAKES APPLIED THEY EXTENDED TO THE FLOOR AND THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 70000.

Steering
Filed Oct 23, 201073,000 milesLA

CLUNKING IN STEERING COLUMN GM KNOWS ABOUT PROBLEM STEMS FROM 2004 TILL2008 ALL HAVE BAD STEERING SHAFT GM REFUSES TO REMEDIATE THE PROBLEM HUNDREDS IF NOT THOUSANDS OF VEHICLES ARE AFFECTED PLEASE PLEASE LOOK INTO THIS PROBLEM .THIS PROBLEM OCCURS ON CHEVY SILVERADO PICKUPS. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 21, 201042,000 milesMN

2004 CHEVROLET SILVERADO. WHEN DECELERATING TO STOP FOR A RED LIGHT, THE ABS SYSTEM ACTIVATED CAUSING THE VEHICLES DECELERATION TO DECREASE, THUS INCREASING THE STOPPING DISTANCE, RESULTING IN A NEAR COLLISION. THE VEHICLE NOW DOES THIS CONSISTENTLY DURING EVERY STOP ONCE THE VEHICLES SPEED DROPS BELLOW 10 MPH. THERE ARE NO WARNING LIGHTS INDICATING ANYTHING IS WRONG WITH THE VEHICLE, WHICH IS EVEN MORE ALARMING. THIS PROBLEM SEEMS TO BE IDENTICAL TO THAT IN NHTSA CAMPAIGN ID NUMBER 05V379000. IF THERE IS AN PROBLEM WITH SPEED SENSING (AS IN NHTSA CAMPAIGN ID NUMBER: 05V379000), THE SYSTEM SHOULD BE ABLE TO DETECT INCONSISTENT SENSOR READINGS AND RENDER THE ABS SYSTEM INTO A PASSIVE MODE AS A FAIL SAFE MEASURE. *TR

Electrical System › Instrument Cluster/Panel
Filed Sep 13, 2010OH

ODOMETER FAILER. 2004 CHEVY SILVERADO. 61,966 MILES. *TR

Electrical System › Instrument Cluster/Panel
Filed Sep 1, 201099,820 milesTX

SPEEDODOMETER CHANGES AND MAY BE CORRECT, NEXT TIME MAY SHOW OFF 5 MILES AN HOUR, NEXT TIME MAY BE OFF 60 MILES AN HOUR, MAY BE FAST, MAY BE SLOW. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Aug 6, 201020,000 milesTX

AC TROUBLES: I OWN TWO 2004 CHEVROLET SILVERADO TRUCKS. AT LEAST ONCE A WEEK AND SOMETIMES SEVERAL TIMES IN ONE DAY, THE TWO DRIVERS SIDE VENT BLOW HOT AIR WHILE THE OTHER TWO PASSENGER VENTS BLOW COLD AIR AS NORMAL. *TR

Power Train › Automatic Transmission
Filed Aug 4, 2010IL

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED WHEN SHIFTING INTO DRIVE FROM A COMPLETE STOP, THE TRANSMISSION WOULD SLIP INTO NEUTRAL. THE CONTACT WOULD ATTEMPT TO ACCELERATE BUT THE VEHICLE WAS RESISTANT. WHEN REMOVING HIS FOOT FROM THE BRAKE, THE VEHICLE WOULD INDEPENDENTLY ROLL BACKWARD. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 27,000.

Electrical System › Instrument Cluster/Panel
Filed Jun 2, 201091,000 milesOK

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT ON JANUARY 15, 2010, HE NOTICED THAT THE SPEEDOMETER DID NOT FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE INSTRUMENT CLUSTER WAS DEFECTIVE. THE CONTACT CALLED THE AUTHORIZED DEALER AND MANUFACTURER WHO BOTH STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. THE CURRENT MILEAGE WAS 98,560.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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