2012 BMW X5

Do not drive

Owners filed 271 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 10 times.

When it fails
020k40k60k90k120k200k
69,500 milesMedian miles at failure

157 complaints record an odometer reading. Failures cluster around 60,00075,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags77
200
Engine75
020
Power Train28
010
Electrical System27
050
Fuel/Propulsion System16
000
Engine and Engine Cooling9
000
Unknown or Other7
010
Steering7
010
Suspension3
101
Structure › Body3
103

10 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module20V016000Do not drive
Filed Jan 15, 20204,007 vehiclesBmw Of North America, Llc

Defect. BMW of North America, LLC (BMW) is recalling certain 2009-2012 X5 xDrive35d, 2008-2012 X6 xDrive35i, X6 xDrive50i and X6 M, 2007-2012 X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M and 2010-2011 X6 ActiveHybrid vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSPI-2) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Owners are advised not to drive their vehicles until this remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag, free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Air Bags › Frontal › Driver Side › Inflator Module20V017000
Filed Jan 15, 202059,965 vehiclesBmw Of North America, Llc

Defect. BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Air Bags › Frontal › Passenger Side › Inflator Module19V017000Do not drive
Filed Jan 14, 201983,016 vehiclesBmw Of North America, Llc

Defect. BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, 2008-2014 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, 2009-2013 X5 xDrive35d vehicles and 2010-2011 X6 ActiveHybrid vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 14, 2019. Owners may contact BMW customer service at 1-800-525-7417.

Engine and Engine Cooling › Engine18V336000
Filed May 23, 201833,214 vehiclesBmw Of North America, Llc

Defect. BMW of North America, LLC (BMW) is recalling certain 2009-2013 X5 xDrive 35d diesel vehicles. The engine idler pulley bolt may loosen over time and break.

Risk. If the idler pulley bolt breaks, the vehicle may unexpectedly lose power-assisted steering, increasing the risk of a crash.

Remedy. BMW will notify owners, and dealers will replace the idler pulley bolt with an improved part, free of charge. The recall began March 11, 2019. Owners may contact BMW customer service at 1-800-525-7417.

Engine and Engine Cooling › Engine › Gasoline › Turbo/Supercharger18V248000
Filed Apr 18, 201847,806 vehiclesBmw Of North America, Llc

Defect. BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.

Risk. If the circuit board were to overheat, it can increase the risk of a fire.

Remedy. BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.

Air Bags › Frontal › Passenger Side › Inflator Module18V030000Do not drive
Filed Jan 9, 201841,808 vehiclesBmw Of North America, Llc

Defect. BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, 2009-2010 X5 xDrive35d vehicles and 2009-2013 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." BMW is also recalling certain 2007-2010 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." BMW is also recalling certain 2007-2009 X5 xDrive30i, X5 xdrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag module, free of charge. The recall is expected to begin March 2018. Owners may contact BMW customer service at 1-800-525-7417.

Power Train › Driveline › Driveshaft17V138000
Filed Mar 2, 2017121,909 vehiclesBmw Of North America, Llc

Defect. BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.

Risk. If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.

Remedy. BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.

Air Bags › Frontal › Passenger Side › Inflator Module17V020000Do not drive
Filed Jan 10, 201748,951 vehiclesBmw Of North America, Llc

Defect. BMW of North America, LLC (BMW) is recalling certain 2012 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, BMW is recalling certain 2009 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, and X5 M vehicles, 2008-2009 X6 xDrive 35i, X6 xDrive50i, X6 M, and 2009 X5 xDrive35d vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, BMW is recalling certain 2007-2008 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, and 2008 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles originally sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to high absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the front passenger air bag inflator or air bag module, free of charge. Interim letters were mailed March 2017. Owners will receive a second notice when remedy parts become available. Owners may contact BMW customer service at 1-800-525-7417.

Steering12V267000
Filed Jun 13, 20122,642 vehiclesBmw Of North America, Llc

Defect. BMW IS RECALLING CERTAIN MODEL YEAR 2012 X5 VEHICLES EQUIPPED WITH A DIESEL ENGINE AND 2013 X5 AND X6 VEHICLES. DUE TO A MACHINING ERROR OF THE STEERING GEAR SURFACE, POWER STEERING FLUID MAY LEAK.

Risk. LEAKING POWER STEERING FLUID CAN SPRAY ONTO HOT EXHAUST PARTS, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Remedy. BMW WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT, AND IF NECESSARY, REPLACE THE STEERING GEAR FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.

Power Train › Automatic Transmission12V019000
Filed Jan 23, 20126 vehiclesBmw Of North America, Llc

Defect. BMW IS RECALLING CERTAIN MODEL YEAR 2012 X5 XDRIVE 35I SPORTS ACTIVITY VEHICLES, MANUFACTURED FROM DECEMBER 19, 2011, THROUGH DECEMBER 21, 2011. DUE TO A MANUFACTURING ERROR, ENGAGEMENT OF THE TRANSMISSION’S PARKING LOCK MAY NOT OCCUR EVEN IF THE “P” POSITION HAS BEEN SELECTED AND IS DISPLAYED.

Risk. IF THE DRIVER BELIEVES THAT THE TRANSMISSION IS IN PARK AND DOES NOT USE THE PARKING BRAKE, THE VEHICLE COULD ROLL AWAY AFTER EXITING THE VEHICLE INCREASING THE RISK OF A CRASH OR INJURY.

Remedy. BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 2, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.

What owners reported

Newest filings
Electrical System
Filed Jun 15, 2026NY

I own a 2012 BMW X5 that is experiencing a Footwell Module (FRM) failure. BMW issued an Extended Limited Warranty for the FRM extending coverage to 15 years or 186,000 miles. My vehicle falls within those limits. The FRM failure has rendered the headlights, high beams, turn signals, brake lights, and power windows inoperative. As a result, the vehicle cannot be safely operated on public roads. Other motorists may not be able to see when the vehicle is braking or turning, creating a significant safety concern. BMW of Brooklyn and BMW of North America have informed me that I must pay a $360 diagnostic fee upfront before they will determine whether the repair is covered under BMW's FRM Extended Limited Warranty. BMW's warranty letter states that the FRM warranty is subject to the same eligibility requirements and limitations as the BMW New Vehicle Limited Warranty. In my view, requiring a substantial upfront diagnostic fee to evaluate a known defect covered by an extended warranty creates an unreasonable barrier to obtaining warranty repairs. I understand diagnostic charges may be appropriate if the failure is ultimately determined to be unrelated to the FRM. However, I do not believe owners should be required to pay a significant upfront fee simply to determine whether a known and potentially covered defect qualifies for warranty coverage. I respectfully request that NHTSA review both the safety implications of FRM failures and BMW's administration of this warranty program.

Engine
Filed May 1, 2026CA

Two nights ago I was at Domino’s Pizza. I put my car in reverse and the car died and the steering wheel locked up like the power steering was giving out I was able to start the car again, but still with no power steering assist and drove the car home about a mile away, but every time I slowed down or came to a stop sign or a stoplight, the car would die, and the battery light would flash on the dash and it would say charging malfunction once I got home we took a look at the engine and noticed that none of the belts were working at all and then I started to google what could possibly be the problem and a couple of different recalls came up recall number 12V550000 and that is engine and engine cooling engine diesel what the name of it is and the recall date is 1127 2012 and then the next one is 2012 BMW X5 diesel SUVs from the model year 2012 923 BMW X fives have been recalled because they have defective engine belt, tensioners and cracks that develop along the welds if the belt tensioner fails there could be a sudden loss of power steering assist that is sounds like exactly what happened to my car and then there’s another one recall number B121918 which is from September 2019 and it is called idler pulley bolt and come to find out that actually was a recall on my vehicle, but the previous owner is the one that had it repaired so I’m not sure if BMW is willing to repair it again but there’s not a lot of miles on this cards a 2012 I bought it with 95,000 miles on it and it curre

Unknown or OtherFire
Filed Jan 3, 2026CA

My car was sitting on the driveway and spontaneously caught on fire. It has not been driven for the last week or two. Nobody was home, when it caught on fire. Our neighbors called 911

Electrical System
Filed Dec 12, 2025WI

The contact owns a 2012 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the interior lights flickered on and off. The failure was intermittent. The contact later received an extended warranty notification for the foot well. The vehicle was taken to the dealer where it was diagnosed with a misfire in cylinders #3 and #4. The contact was informed that the failure was not related to the extended warranty program. The contact was informed that ignition coils and plugs in cylinders #3 and #4 needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Seats
Filed Aug 14, 2025CA

Front passenger side occupancy seat sensor is bad and computer detected an air bag malfunction. Timing chain broke without warning.

Air Bags
Filed Aug 6, 2025FL

I received a message of Restraint system malfunction and when I called the local dealer I was told the part is not availabel anywhere in the USA. What am I supposed to do with this. I was told the air bags and seatbelts may malfunction. The vehicle only has 85k miles. its a 2012. At this point who will take the car as a trade? It's not safe and they don't have an answer except to say I'm [XXX] and i guess you need to get a new vehicle!! Can you believe this? I have to get a whole new vehicle because they don't have a part! You can't make this stuff up. I spoke with BMW USA and was told they only honor 4yr and 50k miles and after 10years they are not responsible for parts to be made. The I was told to get it further diagnosed to the tune of 250.00 so they can "MAYBE" have the parts manufactured. What the heck! this company is saying our cars are garbage after 10yrs! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine and Engine Cooling
Filed Jul 7, 202598,744 milesOH

The contact owns a 2012 BMW X5. The contact stated that when the vehicle was parked, the contact noticed coolant leaking on the ground underneath the vehicle. The contact stated that the low coolant warning light was illuminated. The contact refilled the coolant reservoir. The vehicle was taken to an independent mechanic where it was diagnosed with coolant pump failure. The contact was informed that the coolant pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 98,744.

Fuel/Propulsion System
Filed Jun 8, 2025MD

Dear Sir/Madam, I am writing to you today to report a potential issue with my 2012 BMW X5 3.5i, VIN [XXX] . My vehicle appears to be experiencing fuel wire problems , along with the smell of gas, consistent with those described in recall number 16V-746000. I would appreciate it if you would investigate this matter further and advise on the appropriate course of action to address this concern. I have spent too much money on having the car towed around town.. Thank you for your time and attention to this matter. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed Jun 8, 2025MD

Water entering into the vehicle, causing vehicle to reduce power in traffic, due to traction control issues.. Not able to drive vehicle when it’s raining., along with other issues, pls see first report..

Engine and Engine Cooling
Filed Mar 13, 2025115,000 milesNC

The contact owns a 2012 BMW X5. The contact stated while the vehicle was parked, the contact noticed coolant leaking from the lower end of the engine compartment with the check engine warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 115,000.

Power Train
Filed Feb 14, 2025IN

While driving on highway at 70 MPH, front AWD driveshaft failed and caused massive damage to engine and underside of car is destroyed. The flailing driveshaft punched a hole in engine and oil pan, causing all engine oil to spray on hot exhaust and the tires while driving. Luckily was able to slow car and steer it to shoulder, near miss accident. There is recall 17V-138 on this year of BMW X5 for exact issue that happened to me, but BMW states that my VIN is not affected. Yeah right.

Steering
Filed Sep 15, 2024FL

It suddenly became very, very difficult and almost impossible to steer.

Power Train
Filed Jun 3, 2024CA

A recall on the prop shaft was done in 2017 and today 06/24 while driving on the freeway I heard a loud clunking noise and then a huge pop and I pulled over on the side of the road to find my prop shaft had exploded and messed up everything. Now im stuck with a nonfunctional car because a part that was allegedly replaced for safety ended up exploding while I was driving.

Air Bags
Filed Mar 7, 202485,000 milesMA

The contact owns a 2012 BMW X5. The contact stated that the air bag restraint malfunction message was displayed, and the air bag warning light was illuminated. The vehicle was taken to the local mechanic but was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 85,000.

Engine
Filed Feb 9, 2024TX

To my understanding BMW agreed to honor the N63 Customer Care Package voluntarily regardless of mileage or age of the engine as referred to BMW bulletins SIB[XXX], [XXX], and [XXX]. My local dealer did not know anything about the [XXX] and when I called BMW USA I was told that they not honor the package any more even though the bulletin says they will take care of it regardless of engine mileage or age. To my understanding that should have been a recall but BMW negotiated to call it Customer Care Package as an initiative to police itself instead of having a mandated action by a recall. My local BMW dealer is in Temple Texas. Please advice me on how to proceed to service my engine as promised for free based on these bulletins. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed Jan 21, 2024VA

Vehical randomly shuts off, it all safety systems warning lamps come on l, like ABS, Airbag, and traction control. Found wiring harness laying in a pool of water in the rear right cargo compartment. Rain water leaking from sunroof collected in compartment. The harness contains wires for the the vehicles CAN buss systems the water causes corrosion in the harness, which causes all sorts of problems that could happen at any time like the vehicle shutting off or the airbag or abs warning light coming on.

Air BagsCrash
Filed Nov 30, 2023WA

We hit a deer while driving at 55 MPH. We were wearing seatbelts and not injured, it was a major frontal impact, the car is probably totalled. When we stopped we noticed multiple warning messages on the display: * restraint system failure * passenger airbag failure * pre-tensioner failure It appears that the car detected the collision and tried to activate the restraint systems, but nothing activated. No air bags deployed, and we did not feel the pre-tensioners activate.

Air Bags
Filed Sep 20, 202365,000 milesCA

The contact owns a 2012 BMW X5. The contact stated while driving at an undisclosed speed, the message "Passenger Restraint System Malfunction" was displayed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, who informed the contact that the passenger restraint system had failed, and an unknown repair needed to be completed. The contact was charged a repair cost. The vehicle was not repaired. The contact related the failure to TSB Number: 10056703-9690. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.

Power Train
Filed Sep 15, 202360,000 milesWA

The contact owns a 2012 BMW X5. The contact stated that upon coming to a complete stop, he heard an abnormal sound coming from the engine compartment before the vehicle lost motive power. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the driveshaft universal joint had failed, causing additional damage to the transmission and oil pan. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 17V138000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Power Train
Filed Sep 5, 2023210,000 milesTX

The contact owns a 2012 BMW X5. The contact stated that while his wife was driving at an undisclosed speed, she heard a loud thumping sound underneath the vehicle. The contact then stated that the vehicle hesitated then decelerated at low speeds while the accelerator pedal was depressed. The contact stated that his wife was able to navigate the vehicle safely to the residence. The contact was unsure if any warning lights were illuminated. The vehicle was then towed to the dealer where it was diagnosed that the front driveshaft failed and as a result the power steering hoses had ruptured and the front driveshaft and the power steering hoses needed to be replaced. The power steering hoses were replaced however, the front driveshaft had not yet been replaced. The contact referenced the NHTSA Campaign Number: 17V138000 (Power Train). The manufacture was notified of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 210,000.

20 of 271 complaints, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
202622200Routine
202561510Routine
2024145810Routine
202331400Routine
202267110Routine
20211051230Routine
20201111170Routine
20191861310Routine
201871510Routine
201773601Fatalities reported
201673500Routine
2015152671Fatalities reported
2014988100Routine
2013148670Do not drive
2012 — this page27110100Do not drive
201126314150Do not drive
20101241450Do not drive
20091381280Do not drive
200821510120Do not drive
200771820Do not drive
20061682110Routine
200582351Fatalities reported
2004644100Routine
2003993130Do not drive
2002102371Do not drive
200116012160Do not drive
200029610Do not drive
19990100Routine

Compare every X5 year →

Reading this record

NHTSA has issued a do-not-drive warning for a recall on this vehicle.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 15, 2020. Source: NHTSA Office of Defects Investigation.