TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SOUTH SHORE BMW DEALER (1040 HINGHAM ST A, ROCKLAND, MA 02370 (781) 982-4556) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2012 BMW X5 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TAKATA RECALL RECEIVED LETTER EXPLAINING AUTO AIRBAG SETTLEMENT
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RALLEY BMW OF WESTBURY, NEW YORK) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AFTER RECEIVING 3 RECALL NOTICES IN THE MAIL REGARDING AIR BAGS EARLY 2017 AND MOST RECENT AUGUST 2017 RECALL REGARDING FRONT DRIVESHAFT'S UNIVERSAL JOINTS, I HAVE ATTEMPTED TO CONTACT MY BMW DEALER IN HOLLYWOOD ABOUT THE DEFECTED PARTS BEING REPLACED. THERE ARE TIMES THEY DO NOT EVEN PICK UP THE PHONE OR THEY JUST SAY THE PARTS ARE NOT READY WITHOUT ANY FOLLOW UP REGARDING ESTIMATED TIME FRAME OR CALL BACK. WHAT IS THE PURPOSE OF THESE RECALL NOTICES IF THE DEALERS ARE NOT EFFICIENT ENOUGH TO REPLACE THE PARTS?
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH MOTORS BMW OF MIAMI, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL HAVE A RECALL FROM 3/16 FOR THE DRIVER'S AIRBAG. HAVE A RECALL FROM 3/17 FOR PASSENGER AIRBAG. BMW REPEATEDLY STATES THEY HAVE NO PARTS. RECEIVED RECALL 4/17 FOR FAULTY UNIVERSAL JOINTS. DRIVESHAFT NEEDS TO BE REPLACED. BMW STATES NO PARTS AVAILABLE.
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AS ALL POWER WAS LOST. THE CONTACT STATED WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH BOLTS TO THE VARIABLE CAMSHAFT TIMING ADJUSTMENT (VANOS) UNIT HOUSING BECOME LOOSE OR FRACTURED. THE VEHICLE WAS NOT REPAIRED BY THE INDEPENDENT MECHANIC BUT WAS TOWED TO BMW OF SANTA MARIA DEALER LOCATED AT 2150 S COLLEGE DR, SANTA MARIA, CA 93455 (805) 614-0306 TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
TL* THE CONTACT OWNS A 2012 BMW X5. UPON STARTING THE VEHICLE AND WHILE DRIVING, THE LOW COOLANT LEVEL WARNING INDICATOR ILLUMINATED. THE CONTACT ADDED COOLANT TO THE VEHICLE, BUT THE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO GLOBAL IMPORTS BMW (500 INTERSTATE N PKWY, ATLANTA, GA 303369 (800) 294-1853) WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING GASKET NEEDED REPLACEMENT AND THE COOLANT WAS CONTAMINATED DUE TO FRACTURED COOLANT AND OIL LINES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. NO FURTHER ASSISTANCE COULD BE OFFERED. THE CONTACT SPOKE WITH THE MANUFACTURER AND THE DEALER AND A REDUCED REPAIR PRICE WAS AGREED UPON. THE CONTACT ALSO SPOKE WITH SEVERAL UNKNOWN BMW DEALERS WHO INFORMED HIM THAT MANY OTHER VEHICLE OWNERS HAD THE SAME FAILURE AND IT WAS A DESIGN FLAW IN THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,800.
ON JULY 31ST 2017, THE BOLT SECURING IDLER PULLEY AND ALTERNATOR SHEARED. BATTERY CHARGE MALFUNCTION LIGHT CAME ON FOLLOWED BY LOSS OF POWER STEERING. LOOKING AT MY SERVICE RECORD, I SEE THAT THIS SAME BOLT WAS SUBJECT TO A RECALL IN JANUARY 2013 WHEN CAR WAS AT 12332 MILES. THE CAR IS NOW AT 63456. ALSO NOTED ON BMW OWNERS WEB SITE THAT MANY OTHER OWNERS OF THIS E70 SERIES DESIGN HAVE HAD THE SAME REPEAT PROBLEM. BMW DEALER IN CT PERFORMED THE LATEST REPAIR AND OFFERED NO EXPLANATION, EXCEPT THAT THEIR WORK IS GUARANTEED FOR 2 YEARS. ORIGINAL RECALL PERFORMED BY DEALER IN RALEIGH NC WHERE CAR WAS PURCHASED NEW HAS ADVISED ME TO POST THIS REPORT AND CALL BMWNA. I AM WAITING TO HEAR BACK FROM THEM, BUT FIRST DISCUSSION WAS NOT GOOD. THEY CLAIMED THAT THEY DID NOT HAVE A RECORD OF THIS AS A CONTINUING PROBLEM AND WOULD NOT BE ABLE TO GIVE ME ANY ASSURANCES THAT IT WOULD NOT HAPPEN AGAIN. I NOTE THAT THE PART NUMBER OF THE NEW BOLT JUST INSTALLED IS THE SAME AS THE OLD BOLT INSTALLED IN 2013. WE WERE VERY LUCKY NOT TO BE INVOLVED IN A SERIOUS ACCIDENT AND WITHOUT SOME CLEAR ASSURANCES THAT BMW UNDERSTAND HOW TO FIX THIS CONTINUING PROBLEM I AM VERY WORRIED ABOUT DRIVING THE CAR. AT THE TIME OF THE BOLT FAILURE WE WERE DRIVING AT ABOUT 20MPH THROUGH THE CENTER OF THE TOWN OF STRATFORD CT AND JUST MANAGED TO PULL OFF THE ROAD INTO A TRAIN STATION PARKING LOT.
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT FELT A MODERATE, ABNORMAL VIBRATION FROM THE FRONT END OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CO'S BMW DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. PARTS DISTRIBUTION DISCONNECT.
FRONT DRIVE TRAIN RECALL. HAVE CALLED BMW MULTIPLE TIMES TO ARRANGE REPAIR. EVENTUALLY GOT AN APPOINTMENT BUT WE'RE THEN TOLD NO PART AVAILABLE. NO CLEAR INDICATION OF WHEN THE PART WILL BECOME AVAILABLE. VERY FRUSTRATING AND WE'RE NERVOUS ABOUT DRIVING A POTENTIALLY UNSAFE VEHICLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TWICE TO AUTO HERMANA BMW DEALER, LOCATED ON CALLE ACUARELA #106, CARRETERA 20 KLM 4.0, GUAYNABO, PR 00969, WHERE IT WAS REJECTED TO BE SERVICED UNDER THE RECALL REMEDY DUE TO THE PART NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS), 17V020000 (AIR BAGS) AND 17V138000 (POWER TRAIN) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 72,727. VIN TOOL CONFIRMS PART NOT AVAILABLE AND PART DISTRIBUTION DISCONNECT. UPDATED 09/06/17*LJ *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V020000 (AIR BAGS), 16V071000 (AIR BAGS), AND 17V138000 (POWER TRAIN). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (COAST BMW OF SAN LUIS OBISPO, CA, 805-254-4258) INDICATED THAT THE PARTS NEEDED TO BE ORDERED, BUT THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A SECOND LETTER FROM THE MANUFACTURER. THE CONTACT RECEIVED CONFLICTING INFORMATION FROM THE DEALER AND HAD NO ETA OF WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. IN ADDITION, THERE WAS A NOISE HEARD FROM THE AREA OF THE DRIVE TRAIN ASSOCIATED WITH THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/06/17*LJ *CN
TAKATA RECALL: I RECEIVED MY LETTER NOTIFYING ME OF THE RECALL MARCH 2016. THE DATE FOR REPLACEMENT HAS BEEN PUSHED OUT FROM BY THE END OF 2016 TO MARCH 2017 AND WHEN I CALLED IN MAY 2017 I WAS ADVISED THAT MY PASSENGER AIRBAG ALSO HAS BEEN RECALLED. THE CURRENT REPLACEMENT TIME IS NOW SEPTEMBER FOR THE DRIVERS SIDE AND DECEMBER FOR THE PASSENGER SIDE. I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE WHEN THE REPLACEMENT CONTINUES TO BE EXTENDED.
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF ROCKLAND, MASSACHUSETTS WAS MADE AWARE OF THE RECALL ON THREE OCCASIONS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TRANSFER CASE SLIPS WHILE TURNING AT LOW SPEED IN PARKING LOT OR ON CITY ROAD
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, A MESSAGE DISPLAYED INDICATING THAT THE VEHICLE EXPERIENCED AN ENGINE FAILURE. THE VEHICLE WAS TAKEN TO VALENCIA BMW (23435 VALENCIA BLVD, VALENCIA, CA 91355) WHERE THE DEALER PROVIDED AN UNKNOWN DIAGNOSIS AND UNKNOWN REPAIRS. THE FAILURE RECURRED AND THE VEHICLE FAILED TO ACCELERATE AGAIN. THE VEHICLE WAS TAKEN BACK TO VALENCIA BMW WHERE THE DEALER AGAIN PROVIDED AN UNKNOWN DIAGNOSIS AND UNKNOWN REPAIRS. THE FAILURE RECURRED TWO MORE TIMES, AND THE VEHICLE WAS TAKEN BACK TO VALENCIA BMW AND GIVEN AN UNKNOWN DIAGNOSIS AND UNKNOWN REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD TRY TO REPAIR THE VEHICLE, BUT THAT IT WOULD TAKE TIME TO REVIEW THE CASE; HOWEVER, A CASE MANAGER WOULD BE IN TOUCH. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
WAS DRIVING AT 60MPH ON THE TACONIC STATE PARKWAY WITH MY FAMILY ON FLAT PAVEMENT WHEN I HEARD A LOUD POP FROM THE REAR OF MY SAV LIKE TIRE BLEW OUT. PULLED OVER THINKING A TIRE POPPED. SAW NOTHING SO I KEPT DRIVING, I IMMEDIATELY NOTICED SOMETHING WASN'T RIGHT WITH THE SUSPENSION IN THE REAR OF THE TRUCK. HAD THE TRUCK TOWED TO A SHOP, BOTH OF THE REAR SPRINGS BROKE IN DIFFERENT LOCATIONS. THE PASSENGER REAR SPRING SHEERED OFF AT THE BOTTOM OF THE SPRING. THE DRIVER SIDE SHEERED OFF AT THE TOP. I HAVE NOT TAKEN ANY PICTURES YET BECAUSE IT IS IN THE SHOP BUT I CAN GET THEM LATER THIS WEEK.
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. INTERNATIONAL AUTO OF MILWAUKEE, WISCONSIN (LOCATED ON 2400 SOUTH 108TH ST, MILWAUKEE, WISCONSIN, 53227) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016 AND NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE DEALER (HASSEL MOTORS BMW IN FREEPORT, NY) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE ORANGE COUNTY BMW DEALER WAS CONTACTED THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/09/17*LJ *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS) HOWEVER, THE RECALLS WERE NOT ABLE TO BE COMPLETED DUE TO THE DEALER REFUSING TO PERFORM THE RECALL REMEDIES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE BMW OF CHATTANOOGA DEALER WAS CONTACTED AND STATED THAT THEY WOULD WAIT FOR THE PARTS TO BECOME DEFECTIVE BEFORE PERFORMING A REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
MAKING A SHARP TURN RESULT IN VIBRATION
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 30 MPH, THE CONTACT NOTICED SHAKING COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH FRONT CONTROL ARM BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR THE REPAIR. THE CONTACT RECEIVED RECALL NOTIFICATION IN APRIL OF 2017 AND THE STERLING BMW DEALER LOCATED AT 21710 AUTO WORLD CIRCLE STERLING, VA 20166, PHONE NUMBER: 571-933-8222 ADVISED THAT PARTS ARE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER ALSO ADVISED THAT PARTS WERE UNAVAILABLE FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/07/17*LJ *JS
THE RECALLS OF THE AIR BAGS HAS BEEN FOR OVER A YEAR AND STILL THERE IS NOT REPLACEMENT FOR IT, THE RECALL CAMPAIGN NO.17V-138:FRONT DRIVE SHAFT DOES NOT HAVE A REPLACEMENT EITHER. BOTH OF THEM MAY CAUSE OTHER PROBLEM INCLUDING THE SAFETY OF MYSELF AND FAMILY. WE NEED BMW TO TAKE ACTION AND TAKES THIS SERIOUS AND GET A SOLUTION FOR THIS PROBLEMS NOW.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 AND 17V138000 (AIR BAGS, POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BMW OF STERLING LOCATED 21710 AUTO WORLD CIR, STERLING, VA 20166; (571) 933-8222) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. IN ADDITION, THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN). THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V138000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW BELLEVUE IN BELLEVUE, WASHINGTON WAS MADE AWARE OF THE RECALLS, BUT DID NOT HAVE PARTS AVAILABLE FOR THE REPAIR. THE DEALER STATED THAT THE CONTACT WOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PAUL MILLER BMW (1515 RT 23 S WAYNE NJ 07470), BUT THEY DID NOT HAVE PERMISSION TO SERVICE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BMW OF ALEXANDRIA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AT ANY BMW DEALER DUE TO THE AIR BAG MANUFACTURER NOT PROVIDING PARTS FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SCR CATALYTIC CONVERTER FAILURE AND NOX SENSOR FAILURE IN DIESEL EXHAUST SYSTEM ON A 54,1XX MILE VEHICLE -- MUCH TOO EARLY FOR THESE SYSTEMS TO FAIL . THE SYSTEM ALERTED ME OF A "EXHAUST FLUID INCORRECT" CEL WITH A 200 MIL COUNT DOWN TIMER. THIS COUNT DOWN TIME RENDERS THE VEHICLE IMMOBILE IF YOU DO NOT BRING IT INTO THE BMW DEALER WITHIN THIS MILEAGE. THIS COUNT DOWN TIMER COULD HAVE LEFT ME LITERALLY STRANDED IN THE MIDDLE OF NO WHERE IF I WERE TO TAKE THIS VEHICLE ON ANY ROAD TRIP OR EXTENDED TRAVEL. I BELIEVE IT IS ABSOLUTELY CRIMINAL THAT BMW CAN DISABLE YOUR VEHICLE ON AN EMISSION RELATED ISSUE POTENTIALLY LEAVING YOU STRANDED. YES, I WOULD HAVE (AND HAVE) BROUGHT THE VEHICLE IN FOR REPAIR -- IMMOBILIZING THE VEHICLE IS ABSOLUTELY RIDICULOUS AND SHOULD NOT BE ALLOWED AND IS VERY UNSAFE AND COULD HAVE CAUSED ME AND MY FAMILY HARM. I HAVE A 2 YEAR OLD AND A 3 MONTH OLD THAT COULD HAVE BEEN LEFT STRANDED. I'M AFRAID TO DRIVE THIS VEHICLE WITH MY FAMILY NOW.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT SPEAK TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD ATTEMPT TO EXPEDITE THE REPAIR, BUT COULD GIVE NO GUARANTEES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS).
TAKATA RECALL. I HAVE BEEN WAITING OVER A YEAR. FOR THE NEW REPLACEMENT AIR BAG. EVERY TIME I CONTACT THE HENDRICK BMW DEALER IN CHARLOTTE, NC FROM WHO I PURCHASED THE CAR, THEY TELL ME THE PARTS NEEDED TO FIX THE PROBLEM ARE NOT AVAILABLE AND HAVE NEVER BEEN AVAILABLE. I FIND THIS HARD TO BELIEVE AS IT HAS BEEN OVER A YEAR. SINCE I RECEIVED THE RECALL NOTIFICATION.
TAKATA RECALL - NO PARTS AVAILABLE MORE THAN ONE YEAR AFTER RECALL!
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS), 17V020000 (AIR BAGS), AND 17V138000 (POWER TRAIN). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHENEVER THE CONTACT STARTED THE VEHICLE, THE CONTACT WOULD HEAR A STRANGE SOUND UNDERNEATH THE DRIVER SIDE OF THE VEHICLE. THE CONTACT WAS UNSURE IF THE SOUND WAS RELATED TO THE RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL HOW MUCH LONGER IS MY WIFE GOING TO BE FORCED TO DRIVE A VEHICLE THAT IS OBVIOUSLY UNSAFE?
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2012 BMW X5 WHICH WAS PURCHASED AS CERTIFIED ON DECEMBER 31,2015.. PUT MY LIFE AND THE LIFE OF MY YOUNG SON IN DANGER AND SHOULD IMMEDIATELY BE INVESTIGATED AND A "FIX' NEEDS TO BE DEVELOPED BEFORE LIFE THREATENING INJURY OCCURS TO SOMEBODY ELSE. I RECEIVED THIS MESSAGE (SEE ATTACHED) IN MY X5 WHILE DRIVING STRAIGHT ON A HIGHWAY I-90 (60 MPH) ON THE SOUTH SIDE OF CHICAGO, IL. WE HAD BEEN DRIVING FOR 1 1/2 HOURS AND THE TEMPERATURE OUTSIDE WAS A COLD 35 DEGREES. IN ADDITION TO GETTING THIS MESSAGE, MY CAR STOPPED RESPONDING TO MY ACCELERATION ATTEMPTS AND ABRUPTLY STARTED SLOWING DOWN WITHOUT ANY BRAKES LIGHTS. I HAD TRUCKS BEHIND ME THAT DID NOT KNOW I WAS SLOWING DOWN TO BELOW THE SPEED LIMIT. THESE TRUCKS WERE BEHIND ME AND COULD NOT STOP THAT QUICKLY AND OUR SAFETY WAS IN DANGER AS THEY WERE LIKELY TO REAR END MY CAR. ALSO, MY CAR CONTINUED TO SLOW DOWN TO 40 MPH WHEN THE ROAD WENT UPHILL. I HAD BEEN IN THE CENTER LANE WHEN I GOT THE WARNING SO I HAD TO MANEUVER TO THE RIGHT LANE WHERE TRAFFIC WAS GOING TO THE POSTED 55-60 MPH SPEED LIMIT. I WAS THEN ABLE TO EXIT THE HIGHWAY. I WAS WITH MY YOUNG CHILD IN A BROKEN DOWN BMW X5. I FELT LIKE A SITTING DUCK. THE BMW DEALER NOW INFORMED ME THAT THE ELECTRIC WATER PUMP HAD STOPPED WORKING AND THE MOTOR GOT TOO HOT AND SHUT ITSELF OFF, ESSENTIALLY SHUTTING OFF MY CAR. MY SON AND I COULD HAVE BEEN KILLED. IT IS INCREDIBLY UNSAFE FOR THE MOTOR TO JUST SHUT DOWN IN A LOCATION WHERE I COULD NOT SAFELY EXIT THE FREEWAY. THIS INCIDENT H
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/04/17*LJ *CN
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE RECALL REMEDY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT WAS UNABLE TO CONFIRM WHEN THE REMEDY PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE PARTS FOR THE AIR BAGS WOULD BE AVAILABLE IN FALL OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS).
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/02/17*LJ *CN
TAKATA RECALL, BOTH AIR BAGS RECALL DATE WAS FEB 5 2016, WE CAN NOT GET IT REPLACE YET. WE HAD BEEN CONTACT BMW DEALER, THEY KEPT ON SAYING PARTS STILL NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/13/17*LJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5 THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL IT'S BEEN MORE THAN 1 YEAR SINCE RECALL HAPPENED FOR MY VEHICLE, AND AFTER REPEATED CONTACTS WITH THE DEALER, THEY ARE STILL NOT REPLACING MY AIR BAG!
I RECEIVED AN INTIAL LETTER BACK ON 2/5/16 THAT THERE WAS A RECALL ON THE PASSENGER FRONT AIR BAG. IT HAS NOW BEEN OVER A YEAR AND ALL I RECEIVE IS LETTERS LETTING ME KNOW THAT THERE IS A RECALL. I THINK THAT THE STATEMENT "EXCESSIVE INTERNAL PRESSURE COULD CAUSE RUPTURE...RESULTING IN METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER OCCUPANTS...POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH", IS SOMETHING THAT SHOULD BE FIXED IN A MORE REASONABLE PERIOD OF TIME. OVER A YEAR IS TOO LONG AND I BELIEVE THAT BMW NEEDS TO MAKE AN ALTERNATE PLAN IF THIS IS NOT/OR CAN'T BE FIXED IMMEDIATELY. I TAKE/PICK UP MY AND OTHER'S CHILDREN ON A DAILY BASIS AND REQUIRE THE USE OF THE FRONT SEAT. I DON'T FEEL SAFE KNOWING THAT THIS BMW'S SAFETY EQUIPTMENT IS NOT SAFE. IN THE LATEST LETTER I RECEIVED IT STATED THAT IF BMW WAS UNABLE TO REMEDY THE DEFECT IN A REASONABLE PERIOD OF TIME TO NOTIFY THE NHTSA - THAT IS WHAT I AM DOING.
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 BMW X5 → · Every X5 year → · How the figures are calculated →