2012 BMW X5 complaints

MY BATTERY WAS WEAK AND THE TIME CAME TO CHANGE IT. I CHANGED THE BATTERY, THE CAR STARTS BEAUTIFULLY. HOWEVER I HAVE A LIGHT SYSTEM AND RESTRAINT SYSTEM MALFUNCTIONS. MY INTERNAL LIGHTS DO NOT WORK, MY INDICATOR LIGHTS DO NOT WORK. I HAVE BEEN TOLD THAT MY FRM NEEDS TO BE REPLACED. AFTER DOING SOME RESEARCH ONLINE I HAVE LEARNED THAT THIS IS A COMMON PROBLEM IN THE X5 SERIES. THE VEHICLE HAS LESS THAN 50,000 MILES ON IT AND I ONLY DRIVE IT ON THE WEEKENDS. THIS IS THE SECOND MAJOR MALFUNCTION THIS YEAR. THE WATER PUMP NEEDED REPLACEMENT IN FEBRUARY. I PURCHASED THIS CERTIFIED POS IN 2016 FROM THE MAMARONECK DEALERSHIP WITH 26000 ON THE VEHICLE. OH I FORGOT TO MENTION LESS THAN 6 MONTHS AFTER PURCHASING THE CASE THERE WAS AN OIL LEAK IN THE ENGINE. I CAN'T WAIT TO FINISH PAYING FOR THIS CAR SO I CAN GO BACK TO THE MORE RELIABLE MERCEDES BENZ THAT I WAS ACCUSTOMED TO.

ELECTRONIC PARKING BRAKE WILL NOT RELEASE. UNABLE TO DISENGAGE PARKING BREAK EVEN MANUALLY. CAR IS PARKED IN A DRIVEWAY THAT HAS A STEEP HILL AND HEAVY CITY TRAFFIC AT END OF DRIVEWAY.

TRANSMISSION RANDOMLY GOES INTO PARK WHEN BACK UP OR MOVING FORWARD IN IDLE. CAR HAS ALSO COME OUT OF PARK RANDOMLY, WITH CAR ROLLING SLIGHTLY. SEPARATELY, HAD GASKET HAS LEAK AT 69000 MILES.

PASSENGER SEAT BELT AND AIR BAG OCCUPANCY SENSOR MALFUNCTION AND NEED TO REPLACE SENSOR. ## VIN PASSED ## 2012 BMW X5 DRIVE35D ##

FREQUENT ISSUES WITH DEF ACTIVE/PASSIVE TANKS AND SENSORS AND THE DEALER RUNS ABOUT $2500 UPWARD CHARGES FOR EACH OF THESE REPAIRS. THE COMPLETE X5 DIESEL IS FULL OFF ISSUES COMPARED TO THEIR 35I

I WAS DRIVING MY BMW X5 AND OUT OF NOWHERE AN "ENGINE MALFUNCTION WARNING LIGHT" CAME UP ACCOMPANIED BY AN ENGINE OVERHEATING, I IMMEDIATELY PULLED OVER AND CALLED A TOW-TRUCK WHO TOOK MY X5 TO THE NEARS BMW DEALER. THE TECHNICIAN STATED IT WAS THE IVM AND THE CHARGE AIR PIPE THAT NEEDED TO BE REPLACED, AFTER SPENDING $1,500 ON THE 2 ITEMS, I DROVE OUT OF THE DEALER AND LESS THAN A MILE DOWN THE ROAD, THE SAME "ENGINE MALFUNCTION AND VEHICLE OVERHEATING LIGHT" CAME BACK UP. CALLED THE DEALER AND ANOTHER TOW-TRUCK PICK UP MY X5, THEN I REQUESTED TO SPEAK WITH THE SHOP MANAGER WHO INFORMED ME THE PROBLEM WITH THE X5 WAS NEVER PERTAINING TO THE IVM OR CHARGE AIR PIPE, AS THEY MISS OVERLOOKED THE DIAGNOSIS WHICH STATED THE DME WAS NOT WORKING. THEY CHANGE THE DME AND ANOTHER $2,000 WAS CHARGED, AFTER IT WAS REPAIR AND I DROVE AWAY, THE SAME ENGINE MALFUNCTION LIGHT AND VEHICLE OVERHEATING LIGHT CAME UP, CALLED THE DEAELR AND THEY TOLD ME THAT AFTER CHANGING THE DME, THE NEW DIAGNOSIS STATED THE WATTER PUMP NEEDED TO BE REPLACED AND THIS WAS THE PART THAT WAS CREATING THE ENGINE MALFUNCTION AND OVERHEATED VEHICLE WARNING TO COME UP. I ENDED UP CHANGING THE WATER PUMP AND OTHER VEHICLE PARTS, THAT DID NOT NEEDED TO BE CHANGED AND NOW A RECALL FOR THE WATER PUMP CAME OUT. ON THE MEANTIME, I SPENT ALMOST $4,000.00 ON REPAIRS WHEN EVERYTHING COULD HAVE BEEN DONE IF THEY WOULD HAVE CONDUCTED THE WATER PUMP RECALL. WHO CAN REIMBURSE ME THE AMOUNT OF MONEY PAID? I SENT THE ORIGINAL DME T

FAULTY WATER PUMP-CAN'T COOL DOWN CAR INOPERABLE MANY OTHER X5 ALREADY HAVE THIS RECALL BUT NOT MINE? GOING TO COST ME 1100 UNDER WARRANTY?!?

PARKING BRAKE MALFUNCTION. I PARKED THE CAR OUTSIDE A STORE AND ENGAGED THE PARKING BRAKE, ON MY RETURN THE PARKING BRAKE COULD NOT BE DISENGAGED AND THE "PARKING BRAKE MALFUNCTION" SIGN SHOWED UP. ALL 4 TIRES GOT LOCKED UP AND I HAD TO GET THE SUV TOWED TO THE DEALER. THE FIX WAS TO REPLACE THE PARKING BRAKE ACTUATOR WHICH COSTED ME ABOUT $2000. IT WAS VERY STRESSFUL WHEN THE SUV GOT STUCK AS I HAD MY KID AND FAMILY WITH ME. SHOP HAD TO REPLACE THE PARKING BRAKE ACTUATOR AND I WAS TOLD THAT THEY HAVE SEEN THIS PROBLEM SHOW UP SO FREQUENTLY RECENTLY. THE PART SUPPLIER WHO SENT THE NEW PARKING BRAKE ACTUATOR MENTIONED THAT THEY USED TO SHIP UPTO 5 PIECES PER MONTH BUT NOW THEY ARE SHIPPING HUNDREDS PER MONTH. SO IT SEEMS THAT ITS A WIDE SPREAD PROBLEM, AND I WANT TO BRING THIS TO NHTSA'S ATTENTION SUCH THAT IT CAN BE INVESTIGATED AND CAN HELP OTHER DRIVERS WHO MAY FACE THIS PROBLEM IN FUTURE.

ENGINE MALFUNCTION LIGHT - CAR SUDDENLY LOSES SIGNIFICANT POWER. THIS CONTINUES TO BE AN ONGOING PROBLEM DESPITE WE HAVE SPENT OVER $10.000.00 AND FREQUENT SERVICING OF THE CAR. ON AT LEAST ONE OCASSION THE CAR LOSS TOTAL POWER AND WAS ABLE TO BE DRIVEN. MOST OF THE ENGINE HAS BEEN REBUILT BUT THE PROBLEM CONTINUES.

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING APPROXIMATELY 35 MPH, THE 'SERVICE ENGINE SOON" MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TURBO AUXILIARY WATER PUMP FAILED AND NEEDED REPLACEMENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF PEORIA (1720 W PIONEER PKWY, PEORIA, IL 61615, (309) 692-4840) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DIESEL ENGINE, SCR PASSIVE TANK/SENSOR NEEDS REPLACE. BMW DEALER SAID ITS NOT COVERED IN THE WARRANTY (EXTENDED WARRANTY OF 10Y/120K MILES, BUT SCR ACTIVE TANK/SENSOR IS COVERED. WHAT? MY MILEAGE 94K MILES). PASSIVE TANK STILL PART OF THE EMISSIONS SYSTEMS. COST IS $3K REPAIR. I DON'T UNDERSTAND (BMW) PUT THE SENSOR BUILT INTO THE TANK. I'M SURE A LOT OF BMW OWNERS WILL RUN INTO THIS ISSUE COSTING LOTS OF DOLLARS AND PROFIT FOR BMW. NEED TO GET BMW TO COVER THIS COST.

TL* THE CONTACT OWNS A 2012 BMW X5 EQUIPPED WITH BRIDGESTONE DUELER TIRES, SIZE: 275/40/R20 (NA). WHILE REVERSING OUT OF A DRIVEWAY, A LOUD ABNORMAL NOISE WAS HEARD. THE CONTACT NOTICED THAT THE FRONT PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE REPAIR SERVICE WHERE THE FAILURE WAS DIAGNOSED AS NORMAL WEAR AND TEAR. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE FAILURE WAS DUE TO NORMAL WEAR AND TIRE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 147,056. THE TIRE FAILURE MILEAGE WAS UNKNOWN. *TT *TR

THE EVENTS LEADING UP TO THE FAILURE, WHEN BACKING OUT OF GARAGE THE FRONT RIGHT TIRE BLOW UP FOR NO APPARENT REASON, AIR ESCAPE FROM A HOLE IN SIDE WALL FROM THE RIM. _________________________ THE FAILURE, HOW OFTEN IT OCCURS, ITS CONSEQUENCES; AND, TIRE HAVE HOLE IN THE SIDEWALL, AIR ESCAPE, NO DRIVING ON THIS TIRE. PULL BACK IN TO GARAGE, REMOVE THE RIGHT FRONT WHELL FROM THE CAR AND TAKE TO A TIRE DEALER FOR EVALUATION. ___________________ WHAT WAS DONE TO CORRECT THE FAILURE -- I.E, PARTS REPAIRED OR REPLACED (AND IF OLD PART IS AVAILABLE) NEED TO PURCHASE BOOTH NEW FRONT TIRES SINCE THAT WAS A 4 WHEEL DRIVE VEHICLE.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT WAS ALERTED TO AN ABNORMAL NOISE COMING FROM THE VEHICLE WHILE IT WAS PARKED AT HER HOME. UPON INSPECTION, THE CONTACT'S HUSBAND NOTICED THAT THE VEHICLE WAS FILLED WITH SMOKE. TEN MINUTES LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

RESTRAINT SYSTEM MALFUNCTION SHOWED UP ON MY CAR FOR NO REASON. I JUST BOUGHT THIS CAR IT HAD NO ISSUES THEN ONE DAY RESTRAINT SYSTEM MALFUNCTION SHOWED UP! I WAS PULLING OUT OF MY DRIVE WAY WHEN THIS HAPPENED.

IDLER PULLEY BOLT RECALL WHILE DRIVING ON THE HIGHWAY THE IDLER PULLEY BOLT SNAPPED WITH A LOUD NOISE. "ELECTRICAL FAILURE AND BATTERY NOT CHARGING" NOTICE CAME UP. SIMULTANEOUSLY POWER STEERING WAS LOST MAKING VERY DIFFICULT TO TURN THE VEHICLE ON THE HIGHWAY. FEW MOMENTS LATER CAUTION CAME UP TO "DRIVE MODERATELY ENGINE HOT". SOME MILES DOWN THE ROAD NOTICE CAME UP "ENGINE TOO HOT DRIVE MODERATELY". IT WAS NIGHT TIME ON A LONG WEEKEND AND MY DESTINATION WAS THIRTY MILES AWAY SO I PIED AT THE GAS STATION AND GOT THE CAR TOWED HOME. PROBLEM WAS NOTIFIED BY THE GARAGE MECHANIC. I DID CALL BMW COMPANY WHO REFUSED THAT THERE WAS ANY RECALL. THIS ISSUE HAD PUT MY FAMILY AND ME AT A GREAT DANGER BECAUSE THE CAR NEEDED MIGHTY STRENGTH TO STEER AND THE TIGHT TURNS WERE IMPOSSIBLE.

CHECK ENGINE LIGHT CAME ON AND BMW SERVICE CENTER TOLD ME THE SENSORS IN THE PASSIVE DIESEL EXHAUST FLUID TANK FAILED AND ENTIRE TANK NEEDS TO BE REPLACED. BMW EXTENDED THE WARRANTY ON THE ACTIVE TANK, BUT NOT PASSIVE. THINK ITS RIDICULOUS THAT ONLY ONE TANK IS COVERED WHILE THE PASSIVE IS NOT. THIS IS A WELL-DOCUMENTED ISSUE ON BMW'S DIESEL.

2012 BMW X5. CONSUMER WRITES IN REGARDS TO ENGINE MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT THE ENGINE LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS

THIS PAST WINTER THE CHECK ENGINE LIGHT IN MY 2012 BMW X5 DIESEL (X35D) CAME ON. CHECKING THE CODE (4BCC) REVEALED THAT FILL SENSOR FOR THE PASSIVE DIESEL EXHAUST FLUID (DEF) TANK IS MALFUNCTIONING. I HAD LETTERS FROM BMW STATING THAT BMW HAD EXTENDED THE WARRANTY ON THE ACTIVE DEF TANK AND NOS SENSORS TO 10 YEARS AND 120K MILES BUT NOT ON THE PASSIVE DEF TANK. CHECKING VARIOUS BMW FORUMS I FOUND THAT IT IS A VERY COMMON FAILURE. MANY PEOPLE ARE REPORTING THIS AND SO MUCH SO THAT THERE IS A CANADIAN COMPANY (XEMODEX) THAT IS MAKING BETTER VERSION OF THESE PARTS AND PROVIDING MUCH LONGER REPAIR WARRANTY THAN BMW PROVIDES. ONE OF THE MEMBERS IN THE COMMUNITY ACTUALLY DID A THOROUGH ANALYSIS WITH SCOPE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=XFAL06PD_PG) AND IT SHOWED THAT THE FILL SENSORS USED IN THE ACTIVE TANK IS A THREE LEVELS READER AND IN THE PASSIVE TANK IS A TWO LEVELS READER AND THE ONES THAT GO BAD IS USUALLY THE HIGHEST LEVEL FILL MARKER WHICH BECOMES DRY EARLY ON IN THE USAGE CYCLE. IT APPEARS THAT THERE IS A SYSTEMATIC ISSUE HERE WHERE THE DEF HEATER AND LEVEL SENSOR ARE ALL HOUSED TOGETHER AND DURING WINTER TIME WHEN THE DEF HEATER COMES ON IT CAUSES THE UNSUBMERGED PART OF THE FILL SENSOR TO GO BAD. THE OTHER ISSUE IS THAT CURRENTLY MY PASSIVE DEF TANK IS FILLED WITH DEF BUT BECAUSE OF THE FILL SENSOR MALFUNCTION IT IS NOT ALLOWING FLOW OF DEF FROM PASSIVE TANK TO ACTIVE TANK LIMITING MY RANGE OF TRAVEL BEFORE THE SYSTEM WOULD NOT ALLOW THE VEHICLE TO START DUE TO ACTIVE

2012 BMW X5. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY RECALL NOTICES RECEIVED FOR VEHICLE. *LD THE CONSUMER STATED THE ENGINE MALFUNCTIONED AND REQUIRED A SOFTWARE UPDATE. THE VEHICLE'S AIR SPRINGS NEEDED TO BE REPLACED. THE COOLANT TANK CRACKED CAUSING COOLANT TO LEAK FROM THE VEHICLE. THE OIL GASKET WAS LEAKING AND NEEDED TO REPLACED. *JS

THE DIESEL EXHAUST FLUID PASSIVE TANK IN MY BMW X5 HAS FAILED, WHICH FROM WHAT I'VE READ IN MANY FORUMS IS AN UNACCEPTABLY COMMON OCCURRENCE. WHILE TAKING THE CAR INTO THE DEALERSHIP TO HAVE THREE OTHER RECALLS ADDRESSED I ASKED ABOUT THE TANK BEING COVERED IN THE EXTENDED EMMISSIONS WARRANTY ON THE CAR. THEY INFORMED ME THAT THE MAIN DIESEL EXHAUST FLUID TANK IS COVERED (WHICH THEY REPLACED BECAUSE IT HAD FAILED TOO), BUT THE RESERVE OR PASSIVE TANK WAS NOT COVERED UNDER THE WARRANTY. NOW THERE IS A COUNTDOWN ON THE DASH THAT IF I DRIVE OVER 900 MILES WITHOUT FIXING IT THE CAR WILL KNOW LONGER START. I HAVE HAD MY DIESEL EXHAUST FLUID FILLED MULTIPLE TIMES BUT THE MESSAGE RETURNS IMMEDIATELY. TO REPLACE THE DEFECTIVE TANK IS $2,500. I'M MAKING A COMPLAINT BECAUSE AS I SAID THIS IS A WIDESPREAD ISSUE WITH THIS PART AND IF BMW REALIZES THERE IS A DEFECT ON THE MAIN TANK, WHY WOULDN'T THEY ALSO REPLACE THE PASSIVE TANK UNDER EXTENDED WARRANTY?

I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES OVER THE LAST 9 MONTHS AND CONTINUE TO BE TOLD I WILL BE CONTACTED ONCE THE PARTS (AIRBAGS) ARE AVAILABLE. THE AIRBAGS HEVE STILL NOT BEEN REPLACED ALONG WITH TWO OTHE RECALLS THAT ARE ON THE VEHICLE.

RECALL CAMPAIGN NO. 17V-138: FRONT DRIVESHAFT . RECALL LETTER DATED APRIL 2017. SCHEDULED REPAIR WITH THE NEAREST BMW DEALER REPAIR SHOP IN ARLINGTON, TEXAS FOR SEVERAL MONTHS NOW, NO REPAIR HAS BEEN DONE. SCARE OF DRIVING VEHICLE, BECAUSE THE FRONT WHEELS VIBRATE WHEN DRIVING EVEN A MODERATE SPEED. I HAVE CALLED THE BMW REPAIR SHOP MULTIPLE TIMES, BUT NO RESPONSE TO REPAIR.

RECALL# 12V550000 BMW (800)5257417;REFUSE TO FIX PROBLEM

I'M WRITING TO YOU REGARDING MY 2012 BMW X5M. ON OCTOBER 8, 2017 I WAS DRIVING MY CAR AND SUDDENLY THE CHECK ENGINE LIGHT CAME UP AND ALMOST IMMEDIATELY THE CAR LOST POWER AND A VERY LOUD BANGING NOISE START COMING UP FROM THE FRONT OF THE CAR. I WAS IN THE MIDDLE OF A BUSY INTERSECTION WHEN THIS HAPPENED AND THE CAR COULD BARELY MOVE. I PULLED OVER AS SOON AS I WAS OUT OF THE INTERSECTION AND GOT THE CAR TOWED TO THE NEAREST BMW AUTHORIZE DEALER - BMW OF SILVER SPRING, MD (3211 AUTOMOBILE BLVD, SILVER SPRING, MD 20904). AFTER A FEW CONVERSATIONS WITH THE DEALER I WAS TOLD THAT I HAVE TO REPLACE THE ENTIRE ENGINE AND THAT THERE WILL BE NO EFFORT MADE TO DETERMINE THE REASON FOR THE ENGINE FAILURE. THE CAR IS A WELL MAINTAINED VEHICLE AND I HAVE RECORDS FOR ALL THE MAINTENANCE WORK DONE. THAT INCLUDES OIL CHANGES DONE EVERY 5,000- 7,000 MILES. I TOLD THE DEALER THAT I SUSPECT THE ISSUE COULD BE A FAULTY FUEL INJECTOR. THE SYMPTOMS I SHARED WITH THE BMW DEALER WERE ROUGH STARTS, ROUGH IDLE AND FUEL SMELL WERE PRESENT ESPECIALLY THE DAY WE TOWED THE CAR IN. THE DEALER REFUSED TO ACCEPT ANY OF THE SHARED INFORMATION AND DENIED MY REQUEST FOR THE FUEL INJECTORS TO BE CHECKED ALTHOUGH THEY ARE UNDER EXTENDED WARRANTY. AS A RESULT, I WAS GIVEN NO CHOICE BUT PAY THE COST OF THE ENTIRE ENGINE REPLACEMENT. THE DEALER REFUSED TO GIVE ME THE OLD ENGINE BACK BECAUSE I WANTED IT INSPECTED TO CHECK WHETHER A FAULTY INJECTOR WAS THE REASON FOR THE ENGINE FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LAUDERDALE BMW OF PEMBROKE PINES AT (954) 620-5050 (14800 SHERIDAN ST, PEMBROKE PINES, FL 33028) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING AND LOW POWER MODE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WALSER BMW AUTO CAMPUS OF WICHITA (11000 E 13TH ST N, WICHITA, KS 67206, PHONE: (316) 221-3841) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CHECK ENGINE AND LOW POWER MODE INDICATORS ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO WALSER BMW WHERE IT WAS DIAGNOSED THAT THE VANOS SOLENOID FAILED, THERE WERE METAL SHAVINGS IN THE OIL, AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 75,140. *TT CONSUMER STATED BMW CUSTOMER CARE PACKAGE B001314 WAS COMPLETED BY BMW BEFORE CONSUMER PURCHASED THE VEHICLE. AT APPROX. 36,000 MILES. FROM CONSUMER'S FIRST BMW SERVICE, THE BMW SERVICE MANAGER TOLD THE CONSUMER HE WOULD HAVE CONTINUOUS PROBLEM AS THE N63 ENGINE WAS NOTORIOUS FOR TROUBLE. UPDATED 9/4/18*JB

WHILE OUT OF TOWN, VEHICLE IN MOTION ON ROAD, HEAR A CLUNK IN THE ENGINE BAY AND MANY WARNING LIGHTS GO OFF. GO TO PULL OVER AND STEERING IS VERY DIFFICULT TO OPERATE. MANAGE TO PULL OUT OF TRAFFIC SAFELY. THE REDUCED MOBILITY OF VEHICLE DUE TO LOSS OF POWER STEERING COULD HAVE EASILY CAUSED A LIFE THREATENING SITUATION. CALL TOW TRUCK. GARAGE STATES LOSS OF POWER STEERING IS DUE TO LOSS OF SERPENTINE BELT DUE TO BROKEN IDLER PULLEY BOLT, EVEN THOUGH A RECALL FOR THIS PART EXISTS AND HAS BEEN PERFORMED. RECALL 12V5500000 ENGINE IDLER PULLEY MAY BREAK, WAS PERFORMED IN 2013. THIS SAME RECALL SHOULD APPLY BUT BMW SERVICE STATES THEY WILL NOT SERVICE AGAIN AS IT HAS ALREADY BEEN COMPLETED. PARTS ARE ON BACK ORDER, TAKES OVER A WEEK FOR BOLT TO ARRIVE. MANY DOCUMENTED CASES OF ORIGINAL RECALL REPAIR FAILING A SECOND TIME IN AS LITTLE AS 5 MONTHS TO AS MANY AS 3.5 YEARS AFTER INITIAL RECALL SERVICE. BMW REFUSES REIMBURSEMENT FOR THE COST OF REPAIR, $1153.00. A NEW RECALL SHOULD BE ISSUED.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL BOLT FRACTURED AND THE STEERING WHEEL HAD TO BE TURNED WITH FORCE. THE CONTACT DROVE HOME AND DISCOVERED THAT THE STEERING WHEEL BOLT WAS FRACTURED. THE VEHICLE WAS TOWED TO BMW OF WEST HOUSTON (20822 KATY FREEWAY, KATY, TX 77449, PHONE (855) 627-3055) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ENGINE PULLEY BOLT FAILED. THE MANUFACTURER STATED THAT NHTSA CAMPAIGN NUMBER: 12V550000 (STEERING, ENGINE AND ENGINE COOLING) WAS PERFORMED ON THE VEHICLE, BUT DID NOT CORRECT THE FAILURE AND THE STEERING WHEEL ENGINE PULLEY BOLT FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000.

I HAVE A 2012 BMW X5 WITH ABOUT 70K MILES ON IT. ABOUT 12-18 MONTHS AGO, I STARTED NOTICING ISSUES WITH SHUDDER/SHAKE WHEN TURNING AT LOW SPEEDS. I MENTIONED IT TO BMW SERVICE BUT THEY TOLD ME THAT THEY DON'T SEE ANY ISSUES. ABOUT 4-5 MONTHS BACK WHEN I COMPLAINED AGAIN, THIS TIME THEY TOLD ME THAT THERE IS AN ISSUE. THE ISSUE IS WITH THE TRANSFER CASE. THEY SAID IT'S A VERY EXPENSIVE REPAIR AND TOLD ME THE ORIGINAL PARTS+LABOR RUNS AT OVER $7,000 BUT I CAN GET A REFURBISHED PART AT AROUND $3,200. FOR A VEHICLE LIKE BMW, I DIDN'T EXPECT IT TO HAVE SUCH MAJOR ISSUES SOON AFTER THE WARRANTY ENDED. I DID SOME RESEARCH AND I SEE SO MANY INDIVIDUALS REPORTING THE EXACT SAME ISSUES WITH BMW X5 IN THAT TIME RANGE. I HOPE BMW WILL ACCEPT THE PROBLEM AND ISSUE A SAFETY RECALL FOR IT SO WE, THE CUSTOMERS, DON'T HAVE TO PAY FOR SUCH A MAJOR ISSUE WITH THE CAR. AFTER THIS EXPERIENCE, I HAVE DECIDED NOT TO BUY ANYMORE BMWS AND HAVE BEEN RECOMMENDING THE SAME TO OTHERS.

HESITATION STARTING THE CAR, DIAGNOSIS BY DEALER WAS FUEL PUMP FAILING. MILEAGE WAS 65,000. COST TO REPAIR 1500.00. I SEE THERE WAS A RECALL FOR MODEL YEARS 2008-2011.

I WAS DRIVING ON THE HIGHWAY WITH A POSTED SPEED LIMIT OF 70 MPH WITH MY FAMILY ON A ROAD TRIP. THE CHECK ENGINE LIGHT CAME ON AND SAID ENGINE IS OVERHEATTED AND POWER IS REDUCED. WHEN I TRIED TO PRESS DOWN ON THE GAS, THE CAR WOULD NOT GO FASTER. TRAFFIC WAS A BIT HEAVY AND I WAS GOING 70 MPH WITH TRAFFIC BEHIND ME. IT WAS NERVE WRECKING TO SLOW DOWN (BECAUSE THE CAR ISN'T PRODUCING ANY POWER BECAUSE THE ENGINE IS OVERHEATTED) DUE TO PHYSICS AND NEEDING TO PULL OVER TO THE SIDE OF A BUSY HIGHWAY. WHEN I TOOK THE CAR TO THE MECHANIC, THEY TOLD ME THE WATER PUMP HAS FAILED. MY CAR ONLY HAS 55K MILES ON IT.

EGR COOLER AT FRONT OF ENGINE IS LEAKING EXHAUST. EXHAUST DIESEL SMELL IS COMING IN SIDE THE CABIN. DRIVER AND PASSENGERS SMELLING DIESEL EXHAUST. DETERIORATING HEALTH OF FAMILY ADULTS AND KIDS. UNSAFE. NUMEROUS COMPLAINTS ARE ALREADY FOUND ONLINE. REACHED OUT TO BMW NORTH AMERICA [email protected] AND THEY WONT COVER IT. 2012 BMW X5 XDRIVE35D 57200 MILES ON CAR. THIS IS UNSAFE CAR. DIESEL SMELL INSIDE CAR IS BAD. MY EMAIL [XXX] PHONE [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

LAST SATURDAY 11/11/2017, WE AS A FAMILY (ME, MY WIFE AND MY 6 YEAR OLD CHILD), STARTED TO GO ON A 3 HOUR DRIVE FROM OUR HOME TO TELIMENA STATE PARK TO WATCH FOR THE FALL FOLIAGE COLORS THROUGH THE BEAUTIFUL TELIMENA NATIONAL SCENIC BYWAY IN ARKANSAS. IT IS PART OF A HUGE OUACHITA NATIONAL FOREST. LITTLE DID WE KNOW THAT WE ARE FIRST TIMERS AND WE DID NOT ANTICIPATE OUR T-MOBILE CELL PHONE SIGNALS WILL QUIT ON US. EVERYTHING WAS GOING GOOD UNTIL A POINT WHERE MY ENGINE ALMOST QUIT ON ME WITH A WARNING MESSAGE "ENGINE IS NOW WORKING AT A REDUCED SPEED AND ADVISED TO SEE NEAREST BMW DEALER", WE WERE ON A SPEED OF ABOUT 60MPH AND THE CAR DOES NOT ACCELERATE ALL OF A SUDDEN, IT WAS EXTREMELY EXTREMELY SCARY AND TERRIFYING. WITH ALL THE TRAFFIC, WE BARELY MANAGED TO DIVERT A POTENTIAL ACCIDENT AND PULLED OVER TO THE SIDE AND SHUT DOWN THE CAR. WE MANAGED TO SURVIVE THE SUDDEN ENGINE QUITTING ON US ON A SPEEDY ROAD. THIS IS EXTREMELY LIFE THREATENING. WE DID NOT HAVE OUR CELL PHONE SIGNAL AND WE WERE STRANDED FOR SOME HELP FOR ABOUT 4 HOURS. WE DID NOT WANT TO TAKE CHANCES DRIVING THIS CAR AND DO ANOTHER LIFE THREATENING EXPERIENCE. WE MANAGED TO GET SOME HELP AND GET OUT OF THERE. NEXT DAY WITH SOME HELP, I MANAGED TO DRIVE THE CAR SLOWLY BY MYSELF AND A FRIEND FOLLOWING ME. WE MADE IT TO THE DEALERSHIP IN BMW PLANO. RECENTLY I HAD A RECALL WORK DONE WITH BMW PLANO ON 10/30-11/1 FOR 3 ITEMS. FRONT AIRBAG, FRONT DRIVESHAFT, MASS AIRFLOW SENSOR. YESTERDAY THEY RETURNED THE CAR MENTI

2012 BMW X5 XDRIVE50I PURCHASED 10-25-2014 AS CERTIFIED PRE-OWNED FROM BMW OF AUSTIN WITH 54,554 MILES AND EXTENDED WARRANTY TO 8-1-17 OR 100,000 MILES. ALL SERVICE WORK AND MAINTENANCE PERTAINING TO ENGINE DONE AT BMW OF AUSTIN ON TIME AS SCHEDULED. NUMEROUS RECALL WORK PERFORMED UNDER WARRANTY. NUMEROUS ISSUES WITH ENGINE HESITATION DURING ACCELERATION REPORTED TO DEALER, INVESTIGATED BY DEALER, AND SUPPOSEDLY "FIXED" BY DEALER. PROBLEMS WITH ENGINE HESITATION AT ACCELERATION PERSISTED. PROBLEM REPORTED TWICE TO DEALER THE LAST MONTH OF ELIGIBLE WARRANTY ALONE ALONG WITH STATEMENT THAT ENGINE WAS BURNING THROUGH AN EXCESSIVE ABOUT OF BMW SUPPLIED SYNTHETIC OIL (ON 7/5/17 AND AGAIN ON 7/21/17). ENGINE FINALLY SEIZED ENTIRELY ON 10/25/17 AT 89,000 MILES WHILE DRIVING AT 50 MPH AND WAS TOWED TO BMW OF AUSTIN. SERVICE REP STATED THEY COULD NOT GET THE ENGINE STARTED AND REQUESTED APPROVAL TO CRACK OPEN THE ENGINE COMPARTMENT TO INVESTIGATE. THE WORK WAS APPROVED AND HE SAID THERE WAS "UNUSUAL AND SEVERAL SCORING ON THE NUMBER 6 CYLINDER THAT WOULD REQUIRE REPLACING THE ENGINE." THIS TYPE OF CATASTROPHIC ENGINE FAILURE IS NOT USUAL FOR A WELL MAINTAINED ENGINE. THE NUMEROUS RECALLS ON THIS VEHICLE ARE SUSPECT IN THE EARLY ENGINE FAILURE. THE KNOWN DEFECTS IN MATERIAL PARTS ASSOCIATED WITH THE FRONT DRIVE SHAFT BEING THE MOST SUSPECT. TO DATE, BMW USA IS ONLY WILLING TO OFFER $5000 TOWARDS REPAIR OR TRADE IN (NOW ONLY WORTH $2500 DUE TO NON-FUNCTIONING ENGINE). I STRONGLY BELIEVE

AT 75K MILES MY BMW X5 BEGAN SHUTTERING WHILE MAKING SHARP, SLOW TURNS. I THOUGHT IT WAS THE NEW TIRES WE PUT ON. THEN THE STUTTERING HAPPENED WHEN COMING TO A STOP, AS WELL. TOOK IT TO THE DEALERSHIP WHERE IT HAS BEEN SERVICED ALL ALONG AND THEY SAID THE TRANSFER CASE NEEDS TO BE REPLACED. REALLY, AT 75K MILES. WHEN I WENT ONLINE TO RESEARCH THE ITEM I FOUND THAT THE PREVIOUS YEAR MODEL WAS A RECALL. OBVIOUSLY, BMW DID NOT FIX THE ITEM ON THE 2012 THAT I OWN. A FAULTY TRANSFER CASE IN THE X5 CAN CAUSE LOSS OF DRIVE AND THIS CAN CAUSE SERIOUS INJURIES OR DEATH IF THE OCCUPANTS ARE ON A FREEWAY OR IN AN INTERSECTION ETC WHERE THEY ARE STUCK. WHAT WOULD IT TAKE FOR SOMEONE TO LOOK AT THIS ISSUE AND HOLD THE MANUFACTURERS ACCOUNTABLE.

TAKATA RECALL NHTSA RECALL 16V071 HAS STATUS THAT REMEDY PARTS ARE AVAILABLE. DESPITE OF THIS, MY LOCAL BMW DEALER (PETER PAN BMW IN SAN MATEO, CALIFORNIA) SAYS PARTS ARE NOT AVAILABLE AND THAT IT STILL WILL TAKE SEVERAL MONTHS DUE TO PARTS BEING SHIPPED FROM EUROPE. I DON'T FIND IT ACCEPTABLE THAT BMW IS DELAYING SUCH REPAIRS AND WOULD EXPECT BMW TO USE EXPEDITED SHIPPING SOLUTIONS TO COMPLETE THIS CRITICAL FIX. *CN

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REVERSED, THE STEERING WHEEL SEIZED AND DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO FAULKNER BMW LOCATED AT: 1530 MANHEIM PIKE, LANCASTER, PA 17601, (717) 569-4269, TO BE DIAGNOSED. THE CONTACT STATED THAT THE IDLER PULLEY BOLT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V550000 (STEERING, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TAKATA RECALL (THIS IS MORE OF A CONCERN AND REQUEST FOR HELP RATHER THAN AN INCIDENT. I WAS DIRECTED TO THIS WEBSITE BY THE RECALL NOTICE. NO OTHER INSTRUCTIONS OTHER THAN THE URL WERE GIVEN) I LIVE ON GALVESTON ISLAND IN TEXAS, SOUTH OF HOUSTON. IT IS ONE OF THE HOTTEST, MOST HUMID PLACES IN THE US. MY PASSENGER SIDE AIRBAG WAS RECALLED IN MARCH OF 2017. DESPITE REPEATED REQUESTS TO BMW, THEY STILL WILL NOT REPLACE THE RECALLED AIRBAG. I AM CONCERNED BECAUSE IN APRIL 2016, NOT FAR FROM WHERE I LIVE, A 17 YEAR OLD GIRL WAS KILLED BY SHRAPNEL FROM HER AIRBAG IN A CRASH THAT SHE OTHERWISE WOULD HAVE WALKED AWAY FROM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAY CATENA BMW OF WESTCHESTER (543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 761-5555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I STILL OWN MY CAR AND IT IS A GROUP 7 REPAIR THAT WAS SUPPOSED TO RECEIVE A FINAL REMEDY LETTER ON OR BEFORE JANUARY 2017. WE HAVE NOT RECEIVED ANY SUCH NOTIFICATION AT THIS TIME. THIS NEEDS TO BE FIXED AND BMW IS NOT COMPLYING WITH THE FEDERAL ORDER! WHAT CAN WE DO TO GET THIS REPAIR COMPLETED?

POWER STEERING TENSIONER BOLT BROKE CAUSING BELT TO COME OFF AND POWER STEERING TO FAIL. NOTE: THIS WAS A PART ALREADY REPLACED ON RECALL 25000 MILES PREVIOUSLY. VEHICLE WAS IN MOTION.

THE VEHICLE HAD IT'S CHECK ENGINE LIGHT ILLUMINATE WHEN STARTED COLD, ROUGHLY 83K MILES. DEALER RAN DIAGNOSTIC TEST AND SAID THE FLUID LEVEL SENSOR IN THE SCR PASSIVE TABK HAD FAILED AND REQUIRED REPLACEMENT. 6 MONTHS PRIOR, THE CEL HAD COME ON, AND WAS RELATED TO THE SCR ACTIVE TANK SENSOR. BMW EXTENDED THE WARRANTY ON THE ACTIVE TANK ONLY TO 10Y/120K MILES. IF BMW IS AWARE OF A DEFECT IN THE ACTIVE TANK, AND THE SAME PARTS ARE PRESENT IN THE PASSIVE, THEY SHOULD EXTEND THE WARRANTY OF THE PASSIVE TANK MODULE AS WELL.

TAKATA RECALL - DEALER HAS BEEN PUTTING ME OFF FOR AT LEAST 10 MONTHS FOR FRONT DRIVER AND PASSAGE SIDE AIRBAG REPLACEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS) HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MCKENNA BMW DEALER, LOCATED ON 10900 FIRESTONE BLVD, NORWALK, CA 90650, PHONE NUMBER: (562) 219-4570, WHERE IT WAS REJECTED TO BE SERVICED DUE TO THE REMEDY PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PART DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PART NOT AVAILABLE.

THE EGR COOLER FOR COOLING THE EXHAUST IS DEFECTIVE. THIS IS COVERED UNDER EMISSIONS WARRANTY IN THE STATE OF CALIFORNIA, BUT NOT IN IL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY 2016 AND NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (ONTARIO BMW LOCATED IN ONTARIO, CA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR (16V07100) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR (17V02000).

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PASSPORT BMW DEALER (4730 AUTH PL, CAMP SPRINGS, MD 20746 (888) 993-0546) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CAR WAS PURCHASED USED WITH ABOUT 50K MILES. REPAIRS HAVE BEEN NORMAL THROUGHOUT. CAR NOW HAS ABOUT 78K MILES. UNDER THE RECALL BMW REPLACED THE DRIVESHAFT BC THEY APPARENTLY SHEER IN HALF UNDER NORMAL STRESS. GOT THE CAR BACK AND NOTICED THE TRANSMISSION WAS SLIPPING WHEN ACCELERATING. BROUGHT THE PARK AVE BMW IN NJ AND COMPLAINED THAT IT JUST STARTED HAPPENING AFTER THE RECALL WAS PREFORMED. THEY DIAGNOSED IT WAS THE TRANSFER CASE THAT NEEDS TO BE REPLACED $2750. I'M GOING TO SPEAK TO MANAGER AND ALSO CONTACT BMW NA CONSIDERING ONLINE IT SEEMS LIKE TRANSFER CASES ARE BEING REPLACED VERY FREQUENTLY AROUND 75K MILES. THE PART SEEMS TO BE A WEAK LINK THAT WILL NEED TO BE REPLACED AT SOME POINT. WILL UPDATE WHEN I HAVE MORE INFO.