2021 BMW X5

Routine

Owners filed 111 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 12 times.

Not among the BMW X5 years to avoid. Which BMW X5 years to avoid →

When it fails
020k40k60k90k120k200k
36,400 milesMedian miles at failure

25 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2021 BMW X5 problems

31 of the 111 complaints (28%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System29
121
Power Train · transmission16
104
Unknown or Other12
200
Engine11
000
Air Bags · airbags6
301
Engine and Engine Cooling · engine5
000
Back Over Prevention › Rearview System Braking · backup camera5
000
Service Brakes · brakes4
100
Visibility/Wiper · wipers2
000
Structure › Body · body and frame2
010

12 safety recalls

Part 573 reports
Visibility › Sun/Moon Roof Assembly22V267000
Filed Apr 20, 202261,221 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Risk. A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

Remedy. Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Seats › Mid/Rear Assembly › Head Restraint21V156000
Filed Mar 10, 2021258 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.

Risk. In the event of a crash, the head restraints could detach, and increase the risk of injury.

Remedy. BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Back Over Prevention › Software21V096000
Filed Feb 19, 202113,858 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk. If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

Remedy. BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Service Brakes, Hydraulic › Critical Fasteners21V089000
Filed Feb 18, 20219 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i and X5 xDrive40i vehicles. The right front brake disc may have been assembled with incorrect fasteners, which over time, could result in the front brake disc becoming loose.

Risk. A loose brake disc could affect vehicle handling and control, and increase the risk of a crash.

Remedy. BMW will notify owners, and dealers will inspect the right front brake disc and replace it if necessary, along with the unaffected left side brake disc, free of charge. There are no owner vehicles affected; therefore, owner notification is not necessary and, as such, a planned owner notification date is not entered into the recall schedule. Owners may contact BMW's customer service at 1-800-525-7417.

Service Brakes, Hydraulic › Power Assist › Hydraulic21V062000
Filed Feb 10, 2021893 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

Risk. A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

Remedy. BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Steering › Column21V031000
Filed Jan 29, 202121 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive40i, X5M, X5 xDrive45e, X6 sDrive40i, X6 xDrive40i, X7 xDrive40i, X7 M50i vehicles. The steering column shaft's universal joint connection may not have been tightened to specifications, and can become loose.

Risk. A loose steering column shaft universal joint connection can affect vehicle handling and control, increasing the risk of a crash.

Remedy. BMW will notify owners, and dealers will inspect and, depending upon the inspection, either the bolt will be replaced and tightened to specifications, or the steering column shaft, universal joint, and bolt will be replaced and tightened to specifications, free of charge. The recall began March 30, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Electrical System › 12v/24v/48v Battery20V761000
Filed Dec 9, 2020812 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2021 M340i xDrive, M440i xDrive Coupe, 530i, 530i xDrive, 540i, 540i xDrive, 740Li, 740Li xDrive, 840i Gran Coupe, 840i xDrive Gran Coupe, X5 sDrive40i, X5 xDrive40i, X6 sDrive40i, X6 xDrive40i, and X7 xDrive40i vehicles. The connection between the 48-Volt battery and the starter-generator may not have been assembled properly, which can cause increased electrical resistance at the connections.

Risk. Increased electrical resistance can increase the risk of a fire.

Remedy. BMW will notify owners, and dealers will inspect the connection between the 48-Volt battery and the starter-generator assembly, replacing it if necessary, free of charge. The recall is expected to begin April 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Suspension › Front › Control Arm20V678000
Filed Nov 4, 202083 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.

Risk. If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.

Remedy. BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Electrical System › Propulsion System › Traction Battery20V601000
Filed Sep 30, 20204,509 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.

Risk. The debris could result in a short-circuit, increasing the risk of fire or injury.

Remedy. BMW will inspect and, if necessary, replace the battery module free of charge. The remedy is currently being developed. Until the remedy is completed, drivers are instructed to not charge their vehicles. Drivers are instructed to not drive in manual mode, sport mode, and to not use the shift paddles. Owners were notified of the safety risk October 23, 2020. The recall began November 24, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Exterior Lighting › Headlights20V528000
Filed Sep 1, 2020307 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.

Remedy. BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Electrical System › Propulsion System › Traction Battery20V490000
Filed Aug 18, 2020713 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.

Risk. A short-circuited hybrid battery may increase the risk of a fire.

Remedy. BMW will notify owners, and dealers will inspect and, if necessary, replace the battery modules, free of charge. BMW issued owners an interim notification on October 16, 2020. Although potentially affected BMW owners received interim owner notification letters, all potentially affected BMW owner vehicles have been remedied; therefore, BMW Final owner notification letters will not be necessary. Owners may contact BMW customer service at 1-800-525-7417.

Filed Aug 14, 202042 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2021 X6 (sDrive40i, xDrive40i and M50i) and X5 (sDrive40i, xDrive40i and M50i) vehicles equipped with certain Pirelli tires. The tires may have a damaged inner layer, possibly resulting in a rapid loss of pressure while the vehicle is moving.

Risk. A rapid loss of tire pressure while the vehicle is moving can affect vehicle handling and control, increasing the risk of a crash.

Remedy. BMW has notified all of the affected owners, and dealers will replace the defective tires, free of charge. BMW has contacted owners by telephone and those owners have had their cars remedied. Owner notification letters will not be sent. Owners may contact BMW customer service at 1-800-525-7417.

All 12 campaigns on file, newest first.

What owners reported

Newest filings
Unknown or OtherCrash
Filed Oct 29, 2026GA

My car was parked in a shopping center parking lot, as my husband returns to the car after visiting a store, the car had backed reversed unto another vehicle hitting it from behind. This is a safety concern that needs immediate attention as a malfunction is in place. Luckily no pedestrians were walking by. The crash was reported to the police and a report was given. AutoZone's corporate office is to provide video footage of this incident. Currently, my vehicle is sitting in a body shop as advised by my insurance carrier. I do not feel safe driving this car until this is inspected. I will be reporting this as well directly to BMW, as we should not be liable to any damages obtained.

Power Train
Filed Oct 19, 2026CA

My 2021 BMW X5 M50i experienced a sudden drivetrain failure at approximately 62,000 miles while my children were in the vehicle. There was no dashboard warning light, Check Control message, or advance alert. I noticed serious mechanical symptoms and immediately pulled over rather than continue driving. I am concerned that continuing to drive could have caused further drivetrain damage or created a dangerous situation for my family and other motorists. The dealer inspected the vehicle. In a written diagnosis dated September 15, 2026, the technician identified the front differential pinion bearing as the initial point of failure. He stated that the failed bearing damaged the pinion seal, causing differential fluid loss, and that play in the bearing allowed the driveshaft to contact the oil pan. BMW recommended replacing the front differential and driveshaft and separately recommended oil-pan replacement. When asked about external causes, the technician stated, "No external damage was found." Asked whether similar failures had been seen, he responded, "Yes, we have seen this failure occasionally." I previously reported unusual dragging/jerking behavior to BMW and followed its recommendations involving the transfer case and control/thrust arms. It is unknown whether those earlier symptoms were related. The vehicle received regular BMW maintenance, with no skipped required services. I have also identified multiple public owner reports of front differential failures involving 2021

Power Train
Filed Oct 7, 2026NJ

Description of Safety Concern: I am writing to formally submit a vehicle safety complaint regarding the xDrive transfer case on my 2021 BMW X5. While driving, the vehicle exhibits noticeable hesitation, shuddering, and jerking during acceleration at lower speeds and when executing tight turns. This erratic power delivery creates a potential safety hazard, particularly when accelerating into traffic, merging onto highways, or pulling out from intersections, as the momentary loss of predictable drivetrain response increases the risk of a collision. Despite internal technical bulletins from the manufacturer (SI B27 02 20) acknowledging shuddering caused by transfer case clutch breakdown, no official safety recall has been issued. I request that NHTSA open an investigation into these xDrive transfer case failures to evaluate the safety risks posed by drivetrain hesitation and potential sudden power loss. Thank you for your attention to this safety issue.

Power Train
Filed Sep 28, 2026CA

Problem with starter. They don’t start from first time, sometimes from 2-3. As I’m check it in forums, it can burn another parts and make fire. As i now bmw x5 from 2019 to 2024 have problem with starter and have opened recall for it. But when I’m visit now service center, they say me that my vin number not selected for starter recall and I must contact you first.

Power Train
Filed Sep 23, 2026FL

My 2021 BMW X5 xDrive40i intermittently fails to start, occurring on approximately 80% of start attempts, and displays the message "Repeat Start Attempt." This has been confirmed by code reading to be a starter-related malfunction. This defect significantly affects vehicle reliability and raises a potential safety concern. BMW previously recalled vehicles equipped with similar starter motors due to starter solenoid defects that could cause overheating, electrical short circuits, and an increased risk of vehicle fire. The symptoms on my vehicle appear consistent with those associated with the previously identified defect. I respectfully request that NHTSA investigate whether the starter motor defect previously addressed through BMW recalls extends beyond the identified production range, including 2021 model year vehicles. The recurring failure, similarity to previously recalled defects, and potential fire hazard warrants further review.

Electrical System
Filed Sep 21, 2026TN

My 2021 BMW X5 xDrive40i Sport (112,000 miles) intermittently fails to start, occurring on approximately 80% of start attempts, and displays the message "Repeat Start Attempt." The issue first occurred on September 8, 2026, while the vehicle was parked at my residence and was confirmed by BMW Roadshow Memphis on September 11, 2026, as a starter-related malfunction. The dealer quoted more than $1,600 to replace the starter motor because the vehicle is outside the warranty period. This defect significantly affects vehicle reliability and raises a potential safety concern. BMW previously recalled vehicles equipped with similar starter motors due to starter solenoid defects that could cause overheating, electrical short circuits, and an increased risk of vehicle fire. The symptoms on my vehicle appear consistent with those associated with the previously identified defect. Publicly available recall information indicates BMW's corrective action included software modifications intended to reduce current flow through the starter system. However, this appears to be a mitigation measure rather than a correction of the underlying hardware defect. I contacted BMW North America seeking assistance and clarification regarding the similarity between my vehicle's failure and the previously recalled condition. I was informed that my vehicle is not included in the recall population, and no resolution was offered despite my attempts to escalate the issue. I respectfully request that NHTSA invest

Electrical System
Filed Sep 13, 2026IN

The starter motor malfunctioned, which then prevented the car from starting when it was hot. It could only be started after it had completely cooled down. Additionally, the fault code indicated that there was a problem with the starter motor. I also noticed that there was a similar recall before, so I'm wondering if this one might also pose a risk of fire.

Electrical System
Filed Sep 8, 2026TX

The contact owns a 2021 BMW X5. The contact stated that the AC was inoperable. The vehicle was taken to a dealer and an independent mechanic on several occasions to repair the AC; however, the failure reoccurred after each repair. The AC was not replaced. The contact believed that the issue was caused by Hybrid system.

Electrical System
Filed Sep 4, 2026PA

Vehicle: 2021 BMW X5 xDrive40i (G05) Mileage: 54,423 miles Component: Central Information Display (CID)/ MGU (Media Graphics Unit) Head Unit Safety Defect: The CID intermittently goes completely blank without warning. When this occurs, the backup camera is unavailable, creating a safety hazard when reversing. Navigation, radio, Apple CarPlay, and vehicle settings are also unavailable. Failure History/Diagnosis: The first failure occurred about one month ago while I was reversing. After several hard resets and leaving the vehicle unused for two days, the display began working again. The failure occurred again yesterday when my spouse started the vehicle. I took it to Bobby Rahal BMW of South Hills, PA. The BMW technician confirmed that the head unit (MGU) and RAM (Receiver Audio Module) are not communicating. The technician also found corrosion on the head-unit power connector and inside the head unit, suggesting moisture intrusion and/or an internal electrical short. The dealer recommended replacing the head unit, with the part costing over $4,000, plus labor and additional diagnosis to identify the source of the leak/moisture causing the corrosion. Inspection: The defect was inspected and confirmed by the BMW dealer. The failed component is available for inspection upon request. There were no police or insurance inspections. Warning Signs: There were no warning lights or messages before either failure. The display simply went blank. The failure is intermittent and unpredicta

Engine
Filed Aug 24, 202649,000 milesFL

The contact owns a 2021 BMW X5. The contact stated that the vehicle failed to immediately start. The vehicle started later. The engine and a yellow warning light flashed on the instrument panel. Upon research, the contact located the German Federal Motor Transport Authority (Kraftfahrt-Bundesamt), for KBA Reference Number: 16131R, which was associated with the starter motor. The contact stated that the failure was associated with NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling) and 25V644000 (Electrical System). The vehicle was taken to an independent mechanic who determined that the failure was associated with the starter motor, which was replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that there was no recall on the VIN associated with the failure. The failure mileage was approximately 49,000.

Service Brakes
Filed Aug 20, 2026NV

We live in [XXX]. We own a 2021 BMW X5-45e. It has about 85,000 miles and has always been serviced by the BMW dealer here in [XXX] – Pierce BMW. On the evening of XXX I drove the vehicle home at 6:30PM after a 30 mile drive and parked the car outside in the shade of our house. The temperature at the time was approx. 95 degrees F. At 6:45PM we left the house and drove on the freeway and city streets of [XXX] about 8-10 miles to see a concert in downtown [XXX]. The temperature at that time was about 90-92 F. There was no wind. We then parked outside the venue for about an hour and watched the concert. We came out of the concert at about 8:30 and started the car. I drove about 200 feet to the corner and stepped on the brake. As the car slowly came to a stop the emergency/parking brake suddenly engaged at about 2-3 miles per hour. The car jerked to a very sudden and violent stop. To get the car going, I had to disengage the parking brake which was on with the indicated brake light. The engine was still on and there were no warning lights flashing. I turned the corner and accelerated again to about 15 miles per hour and touched the brakes to bring the car to a stop. The same thing happened. The car jerked to a sudden stop. To get the car going, I had to disengage the parking brake. The engine was still on and there were no warning lights flashing. It also happened a third time. That time, my elderly wife complained of pain in her back. After the third time, I turned the engine off

Engine
Filed Aug 12, 2026LA

The front driveshaft universal joint failed causing the drive shaft to bust a hole in the engine and crack the transmission. There was no knocking noise prior to failure. It suddenly failed, disengaged and caused damage. I was told by service manager the u-bolt must have been defective to have failed without warning.

Electrical System
Filed Aug 9, 2026CA

The drivetrain warning light came on shortly after I started the vehicle. I noticed acceleration issues both while driving on side streets and on the freeway. I took the X5 45e into the repair center the day after the notice came on especially given the experience on the freeway, which happened during rush hour traffic. Upon inspection, I was told the starter was beginning to fail and that while there had been a recall on starters on many other BMW models, it did not include the X5 45e. BMW advised I replace the starter immediately due to safety, which cost $2,600. Two weeks later, the same drivetrain light has come on and the X5 is back at the service center for diagnosis.

Electrical System
Filed Aug 5, 2026KS

Auto Start/Stop button needs to be pressed three times to start the vehicle.

Unknown or Other
Filed Jul 27, 2026CT

Water is leaking from the microphone housing directly above the driver’s seat during normal operation. The water drips onto the driver’s head and into the roof‑mounted electronic components. This creates a safety hazard due to potential electrical shorting, distraction while driving, and possible malfunction of overhead electronics. The vehicle has only 63,000 miles, and I purchased the extended warranty. BMW denied warranty coverage and classified the issue as “wear and tear,” despite the fact that water intrusion into interior electronics is a potential design or assembly defect involving the panoramic roof drainage or sealing system. BMW North America told me the dealership would have a 50% goodwill authorization documented for the repair, but the dealership had **no record** of any goodwill coverage when I picked up my vehicle. Additionally, I was charged **$308 for one hour of diagnostic time**, of this issue and this diagnostic fee does **not** apply toward the repair cost. This is concerning and unfair business practice. I have owned multiple vehicles with sunroofs exceeding 150,000 miles and have never experienced water intrusion of any kind. This appears to be a defect that poses a safety risk and may affect other BMW X5 vehicles.

Power Train
Filed Jul 10, 2026TN

I am reporting a front differential/front drive axle failure and a separate steering wheel/steering column adjustment issue. The vehicle was brought to an independent BMW/German repair shop for a routine oil change/inspection. The shop advised me that the front differential/front drive axle assembly had failed or was severely damaged and needed repair/replacement. The vehicle/component is currently at the shop and should be available for inspection upon request. I am concerned this could put my safety and others at risk because the front differential is part of the AWD drivetrain. If it fails further while driving, it could affect drivability, traction, or vehicle control, especially at speed or in poor road conditions. The issue has been confirmed by an independent service center. To my knowledge, it has not yet been inspected by BMW, police, insurance, or government reps. A third-party warranty inspector may inspect it before repair. The exact cause is UNKNOWN. I was told BMW appears aware of this issue because the replacement part has a newer/superseded part number. This suggests BMW may have revised or updated the original part. I do not know if BMW has formally acknowledged a defect, but I am concerned this may be a broader issue given the low mileage. Separately, the power-adjustable steering wheel/steering column sometimes makes a grinding/vibrating noise when I start the vehicle and the wheel automatically moves out/down into the driving position. There were no warnin

Engine
Filed Jun 27, 2026NY

I am having issues with the starter motor / battery. I have read extensively about issues with BMW X5 models having recalls during the production period of my vehicle. BMW is trying to charge $3,000 for a new starter and battery. I feel that this is a known and significant issue with BMW X5 vehicles produced during the same period as my vehicle and would like for this to be covered under recall.

Visibility › Defroster/Defogger/Hvac System › Condensor/Evaporator
Filed May 26, 2026FL

The vehicle's HVAC system failed due to a leaking air conditioning evaporator core. This single component handles both cabin cooling and the windshield defrost/defog function, so its failure compromises a safety-critical visibility system in addition to climate control. The failed component is available for inspection upon request. Safety risk: The vehicle is operated primarily in Florida, where ambient temperatures regularly exceed 95°F and interior cabin temperatures without functioning AC can exceed 130°F. Operating a vehicle in these conditions causes driver fatigue, reduced reaction time, and heat-related illness — all of which compromise safe vehicle operation. Loss of the defrost/defog function also creates a visibility hazard in the humid and rainy conditions common to the region. Vulnerable passengers including children and elderly riders are at additional risk of heat-related illness. Confirmation: The failure was diagnosed and confirmed by an authorized BMW dealer service department as a leaking evaporator core requiring complete dashboard removal to repair, with a quoted repair cost in the multiple thousands of dollars. Inspection: The vehicle has been inspected by the dealer only. It has not been inspected by the manufacturer, police, or insurance representatives. Warning indicators: No warning lamps or dashboard messages appeared prior to the failure. The first symptom was sudden loss of cabin cooling from the AC system. Critical context: This failure occurred a

Power Train
Filed May 20, 2026MD

The vehicle’s rear differential has developed significant internal "play" (excessive clearance between gears). This defect manifests as abnormal vibration and inconsistent power delivery to the wheels. The vehicle was inspected by an authorized BMW Technician at Passport BMW . Although I reported hitting a curb (low-speed impact), the official diagnostic report from the BMW Technician explicitly stated that the curb impact did not cause the differential failure. The technician identified the issue as a failure of the internal differential components, which is consistent with numerous reports of drivetrain defects in the B MW X5. Despite the vehicle being well under the 50,000-mile warranty threshold and the technician’s own finding that external damage was not the cause, BMW is currently refusing to honor the warranty repair for this critical mechanical component. I purchased the vehicle in March 2025 Certified Pre owned.

Engine
Filed May 19, 2026SC

After the car was.parked in sun for aome time during shopping at Costco, it did not start. We had to use remote starter which worked. However, upon doing some research I found that overheated starter is a known and recalled problem with 2021 X5 and remote start could have caused fire. Dealership also confirmed it to be the smae pronlem , but BMW has not listed this vin as recalled. I contacted BMW and they denied that it was same.problem, although mine is also 2021 X5 with smae.overheated starter problem.

Electrical System
Filed May 15, 2026NC

2021 BMW X5 xDrive45e PHEV, built October 2020 by BMW AG (Germany). In-service Oct 28, 2021. Vehicle intermittently shows "Drivetrain Malfunction — you can continue driving" warning. DME scan reveals 5 fault codes, all for the conventional 12V pinion starter: 21A50A — Pinion starter: timeout occurred several times in succession 21A511 — Pinion starter: timeout 21611A — Pinion starter: starting torque could not be built up; high counter torque and/or undervoltage 216119 — Pinion starter: line break in starter control (KL50/KL30) 216115 — Pinion starter: attempt to start with blocked starter detected 21A50A and 216115 are protected memory codes that cannot be cleared by standard OBD-II tools. The main 12V AGM battery was replaced and registered; codes continue to recur. This signature matches the B58 pinion starter defect addressed in NHTSA Recall 24V-576 (Aug 2024) and 25V644 (Nov 2025, physical starter replacement). The vehicle's German manufacture date falls inside the production windows of KBA recalls 15630R, 15632R, and 15633R — all covering X5 G05 for short-circuit and fire risk from starter relay corrosion or inadequate mounting. BMW AG has issued an ADAC advisory not to leave affected vehicles running unattended after starting. BMW NA Customer Relations was contacted. Initial verbal response: U.S. recalls don't apply because the xDrive45e PHEV uses a different starter than non-hybrid B58 vehicles. However, codes 216115 and 216119 only exist on vehicles equipped with a c

Air Bags
Filed May 6, 202663,382 milesNJ

The contact owns a 2021 BMW X5. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag had failed and that the air bag and/or the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 63,382.

Lane Departure › Blind Spot Detection
Filed Apr 30, 2026TN

Front Differential - Repair/Replacement on 2021 BMW X5 M50i. Extreme safety issue. Ironically failed right after 50k warranty. Currently at 50742 miles. Brought vehicle in 6 different occasions in the last year and a half. One time for a similar issue (approx. 1 year ago) and instead of addressing the problem at the time they just replaced the transfer case, masking the root issue and pending complete failure of the system.

Engine
Filed Apr 30, 2026CA

Water pump failed while driving on highway. Completely shut down and began to smoke violently. Luckily wife was able to pull over immediately without crashing. Wife and children very disturbed. Looked up issue and 720000 BMW x5 have been recalled with same exact issue. Ours is not. Why?????

Engine
Filed Apr 1, 2026HI

The original B58 engine (B58B30M0, 2015–2017) utilized a conventional mechanically robust gerotor oil pump with predominantly metallic internal construction and demonstrated strong reliability in field operation. Beginning with the B58 Technical Update introduced for 2018 production (B58B30O1), BMW redesigned the lubrication system by integrating the engine vacuum pump and oil pump into a combined variable-displacement assembly. This redesign introduced a thermoplastic internal adjusting ring (carrier) responsible for regulating oil pump displacement through rotor eccentricity control. This component, constructed from reinforced thermoplastics including PA66-GF materials, operates within a chemically aggressive and thermally cyclic environment involving continuous exposure to engine oil additives, fuel dilution, condensation, and repeated heat cycling. While acceptable under accelerated validation testing, real-world operating conditions increasingly demonstrate premature degradation consistent with polymer embrittlement and fracture. Observed Failure Mode Documented owner and technician reports indicate that under cold-start conditions — particularly in sub-freezing climates — elevated oil viscosity and startup load impose increased mechanical stress on the thermoplastic carrier. Fracture of this internal component allows debris intrusion into the pump mechanism, resulting in unstable oil pressure regulation. Commonly reported precursor symptoms include: • Inability to perfo

Engine and Engine Cooling
Filed Mar 31, 2026CO

See attached document for complaint.

Electrical System
Filed Mar 5, 202647,600 milesCT

The contact owns a 2021 BMW X5. The contact stated that while starting the vehicle, the Push to Start button failed to function as intended. After several attempts, the vehicle started. The drivetrain warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the starter had failed and needed to be replaced. The dealer informed the contact to cease driving the vehicle due to safety concerns. The vehicle was not yet repaired. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure. The failure mileage was 47,600.

Electrical System
Filed Feb 23, 202630,000 milesFL

The contact owns a 2021 BMW X5. The contact stated that while driving at an undisclosed speed on the highway, the vehicle shut off. The vehicle was pulled off to the side of the road, but failed to restart after several attempts. The vehicle was towed to a local dealer, where it was diagnosed with starter failure. The dealer referenced NHTSA Campaign Number: 20V761000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

Electrical System
Filed Feb 11, 2026AL

The vehicle delays to start and will not recognize that key is in the vehicle. the starter button has to be pushed three times until the vehicle recognizes the key is in the vehicle. the vehicle was inspected at a BMW dealership and no codes or errors were found. battery is still good but possible issues with the starter.

Engine and Engine Cooling
Filed Jan 30, 2026LA

The contact owns a 2021 BMW X5. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the VIN no longer showed the recall as being open. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Electrical System
Filed Jan 23, 202660,000 milesLA

The contact owns a 2021 BMW X5. The contact stated that while attempting to start the vehicle with the Push to START button, the vehicle failed to start. There was a clicking sound coming from under the hood. The failure was intermittent. The contact replaced the hybrid battery; however, the failure reoccurred. The contact stated that after several attempts, the vehicle started. The vehicle was taken to a dealer; however, the failure was not duplicated. The vehicle was taken to an independent mechanic, where it was diagnosed with a pinned-out emission circuit and starter failure. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall; however, the VIN was not associated with the recall. The vehicle was manufactured a month outside the date for the vehicles included in the recall. The contact was advised to contact the manufacturer and make the manufacturer aware of the failure. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

Engine
Filed Jan 2, 202644,000 milesFL

The contact owns a 2021 BMW X5. The contact stated that while driving at undisclosed speeds, unknown warning lights illuminated on several occasions. The failure had occurred while driving and while restarting the vehicle. The vehicle was taken to a dealer, where it was diagnosed, and determined that the starter had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 44,000.

Power Train
Filed Dec 15, 2025NY

I am writing to formally file a complaint and request an expansion of recall coverage regarding a starter motor failure on my 2021 BMW X5, which occurred at approximately 38,000 miles. Recently, my vehicle experienced a sudden failure to start. After inspection, the issue was diagnosed as a starter malfunction. I am aware that BMW has issued a recall addressing starter-related defects for certain vehicles of the same model year and configuration. However, I was informed that my vehicle’s VIN is not included in the current recall list. Given the relatively low mileage, the nature of the failure, and the existence of an official BMW recall for the same defect, I believe this issue represents a manufacturing or design defect rather than normal wear and tear. A starter motor failure at 38,000 miles is both unexpected and unacceptable for a premium vehicle such as a BMW X5

Engine
Filed Dec 10, 2025MD

In the middle of driving, multiple warning lights came on in the car and the steering became very stiff, which made it difficult to steer the car. We brought the car to the dealer service station and they identified that the crank pulley system had a failure and the vibration damper needed to be replaced. Apparently, this issue also resulted in the engine not properly charging the car battery, which also resulted in battery failure. This car only has about 38,000 miles on it and has been plagued by safety issues. The difficulty steering the car could have resulted in an accident on the road. This same car also had a water pump failure at approximately 35-36k miles that was separately reported to NHTSA previously.

Engine
Filed Dec 9, 2025FL

BMW 2021 X5 Engine starter failed. BMW South Miami dealership troubleshooting found the starter motor faulty and replaced it. This failure is NOT part of the current starter recall for BMW X5. (25V644000) My X5 maufactured date is June of 2021. I purchased the X5 In July of 2021. I paid $2166.35 for repairs and I am seaking a refund.

Unknown or Other
Filed Dec 5, 2025IL

I was driving 75mph on the highway and my sunroof exploded while driving. It sounded like a gunshot above my head and shattered while going 75mph. This vehicle and other bmws that share the same sunroof glass are not fit to drive on the road until investigated further. There has been recalls and lawsuits for this. This a supplier or install issue when the car was manufactured. It’s not safe while driving and the glass spontaneously combusts into a million pieces. I have contacted BMW NA and they stated there is nothing they can do about it. The service was paid for because I need a vehicle. I would like this investigated as a warranty claim so I can claim back the fees I have paid.

Power Train › Driveline › Differential Unit
Filed Nov 28, 202536,400 milesNJ

The contact owns a 2021 BMW X5. The contact stated that while driving at various speeds, there was an abnormal grinding and clanking sound coming from the front end of the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the front differential was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 36,400.

Vehicle Speed Control
Filed Nov 8, 2025MO

The vehicle shakes at low speeds with a jolt and vibration when turning. When I pressed the accelerator from a standstill, the gas pedal broke off from its floor mounted bracket.

Electrical System
Filed Oct 22, 202555,000 milesCT

The contact owns a 2021 BMW X5. The contact stated that upon starting the vehicle, there was an abnormal sputtering sound coming from the vehicle. After several attempts, the vehicle was able to start. The vehicle was taken to the dealer, where it was diagnosed with starter failure. The contact was provided with the following DTC: 0012240600. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. Upon further investigation, the contact associated the failure with NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). However, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000.

Engine and Engine Cooling
Filed Oct 16, 202540,000 milesTX

The contact owns a 2021 BMW X5. The contact stated that while driving at an undisclosed speed, the coolant warning light illuminated with the message "Coolant Dangerously Low - Fill Right Away" displayed on the instrument panel. The message was displayed on several occasions. The vehicle was taken to a dealer where the dealer discovered coolant leaking from the bottom of the vehicle and diagnosed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer under warranty. The failure mileage was approximately 40,000. The VIN was not available.

Unknown or Other
Filed Oct 15, 2025CA

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission mounts were diagnosed by Sterling BMW (Newport Beach, CA) as “sagging” and in need of replacement at only 38,437 miles. The components remain on the vehicle and are available for inspection. How was your safety or the safety of others put at risk? If engine mounts are in fact deteriorating prematurely, the drivetrain may shift during operation, affecting vehicle stability, steering alignment, and braking response. This could cause a sudden loss of control and create a hazard to occupants and other drivers. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Sterling BMW performed the inspection on October 2, 2025, and documented the issue in their inspection report, listing “motor mounts are sagging” under “Needs Immediate Attention,” with an estimated repair cost of $2,301.12. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? BMW of North America was contacted on October 15, 2025. They verbally denied warranty coverage, refused to provide a written response, and did not investigate further. The issue has not been independently inspected by police or insurance representatives. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No dashboard warning lights or messages appeared. The is

Power Train
Filed Oct 8, 2025MA

The front differential on my BMW failed at just 47,000 miles. There were no warning lights—only a faint grinding noise that gradually worsened. After inspection, the dealership confirmed the failure and quoted $9,000 for replacement. In speaking with other BMW owners, I’ve discovered this issue isn’t isolated. Many have experienced front differential failures around the 50,000-mile mark, suggesting a troubling pattern. This raises serious concerns about the reliability of this component and whether BMW is adequately addressing what appears to be a recurring problem.

Power Train
Filed Sep 29, 2025KS

Around September, 2025 several small puddles was under the vehicle. Made an appointment with BMW to have a 2021, X5 inspected. The BMW dealership technicians diagnosed the problem as a Water pump -Engine coolant. There was no previous warning messages notifying a problem with the vehicle cooling system. Vehicle total mileage was around 58,000 miles at the time of problem found.Cost of damage was over $2,000 to fix at dealership.

Power Train
Filed Sep 23, 2025VA

Component Failed: Water pump (engine cooling system) - Part has been superseded by BMW with upgraded version, indicating manufacturer awareness of defect. Failed component retained and available for inspection upon request. Safety Risk: Complete water pump failure at 56,611 miles created immediate risk of catastrophic engine overheating and potential engine seizure while driving. BMW-certified mechanic warned that driving vehicle even short distances could result in total engine failure, creating risk of: Sudden loss of power on highways/intersections Engine fire from overheating Being stranded in dangerous locations/conditions Complete loss of steering assist if engine stops Confirmation: BMW-certified independent mechanic (formerly employed by BMW) confirmed water pump failure and identified it as "common B58 engine issue." BMW dealer (Silver Spring) immediately quoted exact repair cost of $2,300, indicating familiarity with this failure pattern. Mechanic documented that BMW has superseded the original part with an upgraded design, suggesting manufacturer acknowledgment of defect. Inspection Status: Failed part preserved by mechanic with full documentation including BMW's superseded part number from their system. Vehicle not inspected by BMW due to dealer network failure - three dealers failed to respond, one took 5+ hours to return call, none could provide service in reasonable timeframe. Warning Signs: No prior warning symptoms. Failure was sudden and catastrophic. Temper

Steering
Filed Sep 23, 2025NJ

Steering the vehicle in a low gear causes the vehicle to tremble or shudder. The dealership identified the problem to be the transfer case fluid. In manufacturing, BMW put a fluid which did not meet the specifications of the vehicle. The transfer case fluid is documented in the manual of BMW X5 M50i (2021) to be something which does not require replacement in the lifetime of the vehicle. I raised this issue when the vehicle was under warranty, but the dealership ignored the issue. After the warranty period was over (62,000 miles), the dealer recommended that I replace the fluid to fix the shudder issue. It is a very well known issue, and there is a service bulletin issued to the dealerships to deal with this particular case (SIB 27 02 20). After the fluid replacement, the issue went away. This issue is widely known by the dealership, and it is a safety issue. I had to pay for the fluid replacement, and I believe BMW should have recalled this issue to replace the fluid for ALL X5s manufactured in 2020 and 2021. This is a safety issue.

Seat Belts
Filed Sep 19, 2025NJ

Described by BMW as a "malfunctioning passenger restraint system", the sensor detecting weight in the seats is faulty without any external factors. The safety of both minors and adults is placed at risk when a system like this malfunctions, either keeping the airbag on or off. The automatically-adjusting seatbelt is also affected by this. There was a warning message for this displayed.

Electrical System
Filed Aug 17, 2025CA

A drivetrain malfunction warning, chassis warning, auto level suspension was locked, and check engine light was on while driving on the freeway. We made it home safely and parked the BMW X5 45e inside the garage. I plugged in my charger and was not able to charge. Went to start on electric mode/hybrid mode but was not able to turn on. Then I switched to sport mode via gas and engine started but stuttered, and was unable to switch gears from parking to reverse or to forward. Engine continued to shut studded and then engine and electrical completely shut down. I will contact BMW Riverside on Monday.

Electrical System
Filed Aug 4, 2025WI

Similar to the incident described in [XXX] , BMW has refused to assist with repairs related to defective vehicle cupholders, causing the headunit wiring to short out and fail. This also causes any number of safety items to become unavailable as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes
Filed Jul 17, 2025GA

Formally reporting a serious and recurring safety issue with my 2021 BMW X5. Over the past five months, I experienced three separate incidents where the vehicle abruptly stopped while driving, each time displaying a red car warning light on the dashboard. The red malfunction symbol was similar to the below image (found online) Description of the Issue: Each of these terrifying safety experiences occurred while the vehicle was in motion—all on surface streets—the car suddenly came to a jarring and immediate stop on its own without my input or applying the brakes. There were no cars close to or in front of me or debris in the road that would require the car to stop to avoid impact. The red car icon appeared on the dashboard (commonly associated with collision warning or automatic emergency braking systems). The abrupt stop caused my seatbelt to constrict, jarring of my neck and ongoing concern that it will happen again. Thankfully, no accident occurred, but the abrupt stops could have easily caused a serious or fatal accident, especially under highway conditions. My Concerns: This represents a serious safety hazard not only to me and my passengers but to other drivers on the road. The issue appears to be a malfunction in the automated safety or integrated systems, possibly involving the forward collision warning or automatic emergency braking systems. My local BMW dealership (Gwinnett Place BMW) has given me an estimate of $480 to perform 2 hours of scans/diagnostics to inspect

Steering
Filed Jul 7, 2025CA

My vehicle only has 28,000 miles on it has a very loud rattling noise in the front end. My mechanic said the steering linkage is loose and the steering assembly is leaking. I see there are other similar recalls for this vehicle but my specific VIN isn’t coming up under those recalls.

Complaints 1-50 of 111, newest first, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
202629200Routine
202563510Routine
2024145810Routine
202334400Routine
202272110Routine
2021 — this page1111230Routine
20201131170Routine
20191941310Routine
201873520Routine
201775601Fatalities reported
201674500Routine
2015152671Fatalities reported
2014998100Routine
2013149670Do not drive
201227110100Do not drive
201126314150Do not drive
20101241450Do not drive
20091381280Do not drive
200821510120Do not drive
200771820Do not drive
20061682110Routine
200582351Fatalities reported
2004644100Routine
2003993130Do not drive
2002102371Do not drive
200116012160Do not drive
200029610Do not drive
19990100Routine

Compare every X5 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 20, 2022. Source: NHTSA Office of Defects Investigation.