NHTSA attached an advisory to a recall on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
When it fails
08790587,905 milesMedian miles at failure
79 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
Most common 2002 BMW X5 problems
26 of the 102 complaints (25%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Air Bags · airbags
18
1
2
0
Engine and Engine Cooling · engine
13
0
2
2
Engine and Engine Cooling › Engine · engine
7
0
0
0
Electrical System
7
0
2
0
Structure › Body · body and frame
5
0
1
0
Steering
5
0
0
0
Engine
5
0
0
0
Unknown or Other
3
1
0
0
Service Brakes · brakes
3
0
0
0
Power Train › Automatic Transmission · transmission
3
1
0
1
3 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module17V047000Do not drive
Filed Jan 20, 2017230,117 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2000-2002 BMW 320i, 323i, 325i, 325xi, 330i, 330xi, 323Ci, 325Ci, 330Ci, M3, 323iT, 325iT and 325xiT vehicles, 2001-2002 525i, 530i, 540i, M5, 525iT and 540iT vehicles, and 2001-2003 X5 3.0i, X5 4.4i, and X5 4.6is vehicles. These vehicles may have had a driver-side air bag module installed as replacement equipment such as after a vehicle crash necessitating replacement of the original air bag, or as a remedy part for a prior recall. These replacement modules contain an air bag inflator that may rupture due to propellant degradation occurring after long-term exposure to lower absolute humidity, temperature and temperature cycling.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will inspect the driver side air bag module, replacing it as necessary, free of charge. The recall began March 15, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Filed Feb 4, 20032,635 vehiclesBayerische Motoren Werke
Defect. ON CERTAIN PASSENGER VEHICLES, THE CONNECTION OF THE SAFETY BELT BUCKLE TO THE STEEL ROPE OF THE TENSIONER DOES NOT MEET BMW SPECIFICATIONS. IN SEVERE FRONTAL CRASHES, THIS CONNECTION CAN DETACH.
Risk. IF THE CONNECTION DETACHES, THE PROTECTION PROVIDED BY THE SAFETY BELT IS LIKELY TO BE IMPAIRED, AND SERIOUS INJURIES TO THE DRIVER AND/OR FRONT PASSENGER COULD OCCUR THAT MIGHT OTHERWISE BE MITIGATED.
Remedy. DEALERS WILL INSPECT BOTH FRONT SAFETY BELT TENSIONER AND BUCKLE ASSEMBLIES, AND IF NECESSARY, REPLACE THESE PARTS. OWNER NOTIFICATION BEGAN MARCH 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings03V001000
Filed Jan 9, 200384,000 vehiclesBayerische Motoren Werke
Defect. ON CERTAIN SPORT UTILITY VEHICLES, IT MAY BE POSSIBLE FOR THE FRONT BRAKE LINE TO SLIP OUT OF THE RETAINING BRACKET LOCATED AT THE FRONT STRUT. THE BRAKE HOSE THAT IS ATTACHED TO THE BRAKE LINE COULD COME IN CONTACT WITH THE TIRE AND BE SUBJECTED TO WEAR AND ABRASION.
Risk. THIS COULD INITIALLY CAUSE SOME BRAKE FLUID LEAKAGE, AND EVENTUALLY LEAD TO A SUBSTANTIAL LOSS OF BRAKE FLUID. THERE COULD BE A NOTICEABLE REDUCTION IN BRAKE PERFORMANCE IF A LOSS OF FRONT BRAKE PERFORMANCE OCCURS.
Remedy. DEALERS WILL INSTALL AN ADDITIONAL RETAINING CLIP TO FURTHER SECURE THE BRAKE LINE TO THE FRONT STRUT. ADDITIONALLY, IF INSPECTION OF ANY BRAKE HOSE INDICATES THAT IT HAS EXPERIENCED DAMAGE, THE HOSE WILL BE REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Air Bags
Filed Jan 18, 2025LA
Bmw has failed on several occasions to address this issue or service vehicle. I have made them aware of the situation but continue to receive letters that indicate I could die of the airbag.
Steering
Filed Mar 25, 2023CA
Several components or systems have failed or malfunctioned, including the ABS module, power steering, rear left turn signal connection, speedometer, and there are various error codes (P0313, P0500, P1093, P2098, OBDII FAIL, OBD bulb check FAIL). It is not clear if these components are available for inspection upon request based on the information provided. The safety of the driver and others on the road was put at risk due to the failure of the ABS module, the absence of power steering, and the non-functioning rear left turn signal. The malfunctioning ABS system can lead to reduced braking efficiency and increased stopping distances, while the lack of power steering can make the vehicle harder to control. Additionally, the non-functioning rear left turn signal can cause confusion for other drivers on the road, increasing the risk of accidents. It is not clear from the information provided if the problem has been reproduced or confirmed by a dealer or independent service center. There is no information provided about whether the vehicle or its components have been inspected by the manufacturer, police, insurance representatives, or others. The warning lamps and messages, such as the DSC BRAKE and ABS lights, including the check engine light in the dash terminal, have appeared prior to the failure of the mentioned components. The error codes (P0313, P0500, P1093, P2098, OBDII FAIL, OBD bulb check FAIL) also indicate issues with the vehicle. It is not clear when these warning la
Latches/Locks/Linkages › Hood › Latch
Filed Apr 9, 2021117,000 milesIA
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED WHILE DRIVING 35 MPH, THE HOOD INADVERTENTLY UNLATCHED CAUSING DAMAGE TO THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE HOOD SHOCKS AND HOOD HINGES TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Structure › Body
Filed Apr 1, 2021117,000 milesIA
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT HE DID NOT SECURE THE VEHICLE'S HOOD LATCH WHEN HE PUT THE HOOD DOWN. THE CONTACT THEN DROVE THE VEHICLE AT 35 MPH, WHEN THE HOOD FLUNG UP. NO WARNING LIGHTS ILLUMINATED. BMW OF NORTH LIBERTY (525 MADISON AVE, NORTH LIBERTY, IA 52317) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE DEALER INFORMED THAT THEY COULD NOT COME TO A CONCLUSIVE DECISION AS TO DETERMINE IF THE VEHICLE WAS EQUIPPED WITH THE HOOD WARNING SYSTEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCKS INSIDE THE HOOD HAD RIPPED LOOSE AND THE HOOD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT INFORMED THAT THE REARVIEW MIRROR WOULD ALERT, IF THE HOOD WAS OPEN AND THE COMPLAINT WOULD BE FORWARDED TO THEIR SAFETY ENGINEER, HOWEVER SINCE THE VEHICLE WAS NOT TAKEN TO A CERTIFIED BMW MECHANIC FOR ROUTINE MAINTENANCE, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 117,000.
Electrical SystemFire
Filed Mar 31, 2021230,000 milesTN
CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND AFTER GETTING IN THE CENTRAL LOCKING SYSTEM WOULD NOT WORK. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE GMIII CONTROLS THE CENTRAL LOCKING AS WELL AS OTHER ITEMS LIKE THE WINDSHIELD WIPERS, INTERIOR LIGHTS, SUN ROOF, AND REAR UPPER AND LOWER HATCH. I ORDERS A NEW ONE AND WHEN I TOOK THE OLD ONE OUT TO REPLACE IT I FOUND THAT IT HAD CAUGHT ON FIRE AND BLEW FUSE 14. IT APPEARS A THYRISTOR OR TIAC GOT TO HOT AND SET THE BOARD AND CASE ON FIRE. I HAD SMELT A PLASTIC SMELL EARLIER WHILE DRIVING SO IT MAY HAVE BEEN BURNING BEFORE I PARKED. I AM ATTACHING PHOTOS.
Air Bags
Filed Oct 23, 2020153,000 milesLA
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT ATTEMPTED TO REPAIR THE VEHICLE INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE CONTACT SPOKE WITH MOSS MOTORS BMW (1401 SURREY ST, LAFAYETTE, LA 70501) WHERE THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.
Air Bags
Filed Apr 5, 2020179,000 milesIL
WAS DRIVING HOME AND MY DASH LIGHTS STARTED TO FLASH ON AND OFF AFTER I SHUT THE CAR OFF MY AND PULLED THE KEYS OUT MY LEFT REAR TAIL LIGHT STAYED ON THE NEXT MORNING MY BATTERY WAS DEAD. SO I PULLED THE BATTERY AND CHARGED IT NOW WHEN I CONNECT THE BATTERY ALL MY LIGHTS FLASH RANDOMLY WITH NO KEY IN IT. I HAVE NOT DRIVEN THE CAR FOR 3 MONTHS IT IS NOT SAFE AND THE NEAREST BMW SERVIES IS 40 MILES AWAY . I HAVE A RECALL FOR THE AIR BAG , BUT NOT TAKING A CHANCE ON DRIVING IT TO GET FIXED
Electrical SystemFire
Filed Mar 29, 2020150,000 milesWI
THE DASHBOARD WENT DARK, ONLY GAUGE THAT WORKED WAS THE TACHOMETER WHICH I COULDNT SEE BECAUSE I HAD NO DASHBOARD LIGHTS. STOPPED VEHICLE AND TOOK THE KEYS OUT COULDNT TURN MY LIGHTS OFF HAD NO TURN SIGNALS,THE 3RD BRAKE LIGHT WAS ON ALL NIGHT LONG KILLING THE BATTERY I TRIED EVERY FUSE. ALSO MY HEADLIGHTS WOULDNT TURN OFF THE LIGHTING CONTROLS WERE USELESS, AND JUST KEPT SMELLING AN ELECTRONIC BURNING SMELL. I MANAGED TO DISCONNECT ALL THE LIGHTS EXCEPT THE 3RD BRAKE LIGHT. COULDNT DISCONNECT THE BATTERY BECAUSE THE LIFT GATE TO GET INTO THE BACK WOULDN'T WORK AND THE CENTER CONSOLE HAZARDS STUCK ON AND DOOR LOCKS DIDN'T WORK I HAD TO REMOVE THE GLOVE BOX AND ALL THE PANELING AND TRACK DOWN THE SMELL. TURNS OUT THE PROBLEM WITH THIS VEHICLE IS THAT THE RAIN MANAGES TO WORK ITSELF DOWN THE INSIDE OF THE A FRAME ON BOTH DRIVER AND PASSENGER SIDES OF THE VEHICLE ON DRIVER SIDE IT DESTROYS THE OBD MODULE BUT ON THE PASSENGER SIDE IT TRICKLES DIRECTLY INTO THE LCM LIGHTING CONTROL MODULE WHICH COMPLETELY TAKES YOUR EYES OFF THE ROAD WHEN YOU CANT SEE THE DASHBOARD YOUR HEADLIGHTS START STROBING ON AND OFF AND THEN HALF GET STUCK ON AND HALF JUST DONT WORK BUT WHEN YOU SPEND THE HOURS GETTING TO THE LCM TO FIND OUT IT HAS MELTED RIGHT INTO THE SIDE OF YOUR VEHICLE AND YOU CAN TELL IT WAS ON FIRE !! AND THIS HAS HAPPENED TO NUMEROUS PEOPLE ON THE BMW FORUMS IM JUST HAPPY MY 3 YEAR OLD SON WASN'T WITH ME. AND THE REAL KICKER IS THAT I HAVE NO VEHICLE NOW AND IT COST 600$ FOR A NEW L
Air Bags
Filed Oct 4, 2019150,368 milesUT
TL* THE CONTACT OWNS A 2002 BMW X5. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS), THE HORN ACTIVATED ON ITS OWN. THE VEHICLE WAS TAKEN FIVE TIMES TO BMW OF MURRAY (LOCATED AT 4735 STATE ST, MURRAY, UT 84107, (801) 262-2479) FOR REPAIRS, BUT THE FAILURE RECURRED. AFTER THE LAST REPAIR, THE STEERING WHEEL WAS NOT ALIGNED AND THE CRUISE CONTROL DID NOT FUNCTION. ALSO, THE VOLUME CONTROL BUTTON AND HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,368.
Air Bags
Filed Sep 23, 2019150,705 milesVA
RECEIVED A NOTICE FROM DMV OF VIRGINIA THAT THE AIR BAG IS RECALLED AND NEEDS TO BE REPLACED. UPON CALLING THE BMW RECALL LINE, THEY SAID THE RECALL IS NEW AND IS DATED JANUARY 2019. SET UP AN APPOINTMENT TO HAVE THE BAG REPLACED AT FLOW BMW IN WINSTON-SALEM, NC ON SEPTEMBER 13, 2019, THEY INFORMED THE BAG HAD ALREADY BEEN REPLACED AND THAT NO REPAIR WAS NECESSARY. I CHECKED MY RECORDS ON THIS VEHICLE AND THE AIR BAG HAS NEVER BEEN REPLACED. HOW DOES THIS MAKE SENSE WHEN THE RECALL IS DATED JANUARY 2019 AND MY VEHICLE HAS NOT BEEN SERVICED DURING 2019 BY A BMW DEALER.
Air Bags
Filed Sep 19, 2019NC
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V015000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AND THEY REQUESTED A PHOTOGRAPH OF THE STEERING WHEEL. ONCE THE MANUFACTURER RECEIVED THE PHOTOGRAPH, THEY SENT AN E-MAIL TO THE CONTACT STATING THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE E-MAIL WAS RECEIVED. THE MANUFACTURER PROVIDED CASE NUMBER: LP48169. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Feb 25, 2019170,517 milesCA
TAKATA INFLATOR REPLACES ON DRIVERS AIRBAG REPLACED APPROXIMATELY 2 YEARS AGO. THEN THE PASSENGER AIRBAG LIGHT SHOWED DEFECTIVE SENSOR. BMW SAID THE WOULD EXTEND WARRANTY 15 YEARS BUT CAR IS NOW 17 YEARS OLD. HAD TO PAY FOR REPAIR OUT OF POCKET. ALSO HAD TO REPLACE GENERAL MODULE FOR REMOTE OPENING OF AND LOCKING DOORS.
Electrical System
Filed Jan 14, 2019170,000 milesRI
THE SUSPENSION/SUBFRAME OF THE VEHICLE IS ROTTED. ALSO, THE ELECTRICAL SYSTEM IS WACKY. MY SPEEDOMETER AND ABS LIGHT TURN ON AND OFF - INCLUDING MY ENGINE AND TRANSMISSION LIGHT FLASH ON AND OFF. THE VEHICLE HAS BEEN CHECK AND THERE IS ANYTHING WRONG WITH THE ENGINE OR TRANSMISSION.
Engine
Filed Jun 7, 201893,000 milesNY
'TAKATA RECALL ' WHEN STARTING MY VEHICLE IT IS A ROUGH START LOTS OF SHAKING CAUSING THE ENGINE TO FAIL AFTER HEATING DRIVES NORMALLY BUT DOES THIS EVERYDAY NO ENGINE CHECK LIGHT . CAR HAS SHUT OFF TWICE PRIOR WHILE DRIVING ON CITY STREETS DUE TO ENGINE FAILURE
Air BagsFire
Filed Mar 29, 2018142,000 milesIA
VEHICLE FIRE WAS PARKED FOR A COUPLE OF DAYS AND OWNER WENT TO CAR AND NOTICE THAT THE INTERIOR OF THE VEHICLE HAD A PAST TENSE FIRE. THE AIRBAGS WERE DEPLOYED EXPECT FOR THE ONE ON THE PASSENGER SIDE DOOR. NO EXTERIOR DAMAGE NOTED TO THE VEHICLE OR IN THE ENGINE COMPARTMENT. THE FIRE ORIGIN WAS ON THE PASSENGER SIDE DASHBOARD BEHIND THE GLOVE COMPARTMENT AND AIRBAG, PLEASE CONTACT SIOUX CITY FIRE RESCUE FOR FURTHER INFORMATION.
Seat Belts
Filed Mar 6, 201891,050 milesCA
SEAT BELT LIGHT IS ALWAYS ON, DRIVERS SIDE MAY BE THE PROBLEM. LIGHT GOES ON AS SOON AS THE CAR IS STARTED. I BOUGHT IT USED AND LIGHT WAS ON. MILAGE WAS 91,050. BMW X5 3.0L6 DOHC 24V
Seat Belts
Filed Nov 6, 201789,000 milesPA
A CODE IS BEING THROWN THAT TRANSLATES TO "SEAT BELT TENSIONER, DRIVER'S SIDE". I SEE A RECALL IN YOUR DATABASE FOR THIS ISSUE AND 2002 BMW X5'S BUT WHEN I CALL THE DEALERSHIP (BMW OF THE MAINLINE) AND PROVIDE THEM MY VIN#, THEY SAID THE RECALL DOESN'T COVER MY PARTICULAR CAR. UNSURE WHY THAT WOULD BE AS I HAVE THE SAME PROBLEM W/THE SAME YEAR AND MODEL CAR AS IN THIS RECALL. OBVIOUSLY, MY CAR SUFFERS FROM THE SAME ISSUE AND SHOULD BE RECITIFIED BY BMW FREE OF CHARGE. THANKS
Air Bags
Filed Mar 10, 201780,000 milesCA
TAKATA RECALL AND SEAT BELT BUCKLE, PURCHASED FROM HOMELAND SECURITY AUCTION, HAD A LOT OF DAMAGE TO FRONT SECTION AND INTERIOR WAS TORN APART BY HOME LAND SECURITY. I SAW PICTURES OF IT ON THE INTERNET BUT THEY ARE NO LONGER AVAILABLE
Air Bags
Filed Feb 15, 2017VA
CAR CAN NOT BE INSPECTED BECAUSE OF AIR BAG LIGHT STAYS ON.
Engine
Filed Aug 8, 2016130,000 milesOR
TIMING CHAIN CUT.CAR DOESN'T START OR RUN.BUT WITH VERY CLEAN BODY IN & OUT.WANTS TO KNOW IF THIS SUV IS UNDER GOVT. RECALL.ODOMETER IS 130,000.
Unknown or Other
Filed Jan 18, 2016OH
ONE DAY I GOT IN MY CAR TO GO OUT, WHEN I CLOSED THE DOOR THE LATCH WOULDN'T CATCH. I KEPT TRYING AND MY DOOR WOULD NOT CLOSE. AFTER WAITING A FEW HOURS I TRIED AGAIN THIS TIME STANDING OUTSIDE. THE DOOR DID CLOSE, BUT I COULD NOT GET IT BACK OPEN. THE NEXT DAY I WENT TO GET IN FROM THE OTHER SIDE AND I DID, BUT THIS DOOR ON THE PASSENGER SIDE WOULD NOT CLOSE. I FINALLY DID GET IT CLOSE, BUT IT WOULD NOT OPEN. I HAD TO GET IN FROM THE BACK SEAT AND CRAWL OVER TO THE FRONT SO THAT I COULD TAKE IT IN TO THE DEALER. WHAT I WAS TOLD WAS THAT THE LATCH WAS PROBABLY FROZEN. SO DOES THIS MEAN YOU CAN ONLY DRIVE A BMW IN WARM WEATHER? HE ALSO SAID IT COULD BE A BUILDUP OF DIRT. SO I GUESS BOTH MY DOORS GOT A BUILDUP OF DIRT AT THE SAME TIME. SO HE SAID WE WOULD PROBABLY JUST REPLACE THE LATCH. THERE ARE A LOT OF PEOPLE HAVING THIS PROBLEM. WHY WON'T BMW TAKE RESPONSIBILITY AND FIX THE PROBLEM BEFORE SOMEONE GET KILLED BECAUSE THEY CAN'T GET OF THEIR CAR.
Service Brakes
Filed Sep 14, 2015130,000 milesFL
TL* THE CONTACT OWNS A 2002 BMW X5. WHILE DRIVING AT LOW SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Air Bags
Filed Jul 22, 2015155,003 milesAZ
TL* THE CONTACT OWNS A 2002 BMW X5. WHILE REVERSING THE VEHICLE INTO A PARKING SPACE, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE CONTACT MENTIONED THAT VARIOUS WARNING LIGHTS WERE ILLUMINATED AFTER THE FAILURE AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE BATTERY SAFETY TERMINAL FAILED DUE TO A THERMAL EVENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,003.
Structure › Body
Filed Jun 22, 201571,635 milesFL
IN SEPTEMBER OF 2014 MY 2002 BMW X5 FRONT PASSENGER SIDE POWER WINDOW FAILED IN THE DOWN POSITION. UPON TAKING IT INTO MY ORIGINAL DEALER, IT WAS MANUALLY RAISED-CLOSED AND I HAD TO RETURN DAYS LATER FOR INSTALLATION OF A NEW "REGULATOR" AT A COST OF ABOUT $500. I WAS TOLD THIS PROBLEM WAS "UNUSUAL". NOW, NINE MONTHS LATER AND LESS THAN AN ADDITIONAL 5,000 MILES ON THIS VEHICLE (76,710) THE FRONT DRIVER SIDE WINDOW AND REAR PASSENGER SIDE WINDOW HAVE FAILED; THE FRONT MANUALLY TWEAKED INTO THE CLOSED POSITION AND THE REAR OPENING COVERED WITH CARDBOARD EXPOSED TO THE ELEMENTS AND THEFT WHILE THE SAME ORIGINAL DEALER AWAITS PARTS DELIVERY FOUR DAYS FROM NOW BEFORE SCHEDULED REPAIR...AT I EXPECT ANOTHER COST TO ME OF ABOUT $1000!...I HAVE REVIEWED THE MANY COMPLAINTS IN THIS SECTION ABOUT THIS SAME ISSUE!! TO WIT, IT WAS WELL SAID BY THIS ONE QUOTED HERE: "2002 BMW X5 WINDOW REGULATOR. CAR HAS 41K MILES AND ALREADY GOING ON 5TH WINDOW REGULATOR ISSUE. ALL FOUR WINDOW REGULATORS HAVE BEEN REPLACED AND THE ISSUE OCCURRED TWICE ON THE DRIVER'S SIDE WINDOW. I HAVE BEEN TOLD MULTIPLE EXPLANATIONS FROM THE DEALER INCLUDING LACK OR USE OR TOO MUCH USE BUT THIS ISSUE OCCURS ON ALL BMW MAKES AND MODELS. BMW STILL HAS NO SOLUTION THAT FIXES THIS ISSUE PERMANENTLY AND CHARGES $300 TO $600 FOR EACH WINDOW DEPENDING ON FRONT OR REAR. TOO MUCH TO PAY FOR A BAD DESIGN. *TR" I AGREE!!...IT IS TIME FOR A RECALL ON THIS ISSUE. NOW.....UPDATED 08/17/15 *BF UPDATED 08/20/15*JB
Air Bags
Filed Feb 22, 2015144,900 milesGA
DRIVING ON CRUISE CONTROL 70 MPH AND WE HEARD A BIT BAMMMMMM AND SMOKED COMING OUT OF THE CRACK OF THE DOOR . IT TOOK A MINUTE TO REALIZE THAT THE AIR BAGS HAS JUST WENT OFF FOR NOT APPARENT REASON. SCARE THE [XXX] OUT OFF ME!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine
Filed Feb 2, 201550,775 milesMA
I REPLACED THE OIL SEPARATOR AT BMW DEALERSHIP 1/10/08 BECAUSE OIL WAS BECOMING POLLUTED WITH WATER EVEN AFTER I EXPLAINED TO DEALERSHIP PREVIOUS TIMES THE OIL LOOKED MILKY WHEN I DID A DIPSTICK CHECK. THE DEALER TOLD ME THE PART FAILED BEFORE IT CAUSED EXTENSIVE DAMAGE AND A CONDITION KNOWN AS HYDROLOCK, WHICH COULD CAUSE ENGINE TO SEIZE. LAST WEEK IN VERY COLD WEATHER CONDITIONS,1/13,2015 MY CARS CABIN FILLED WITH BLACK SMOKE. I PULLED OVER AND FOUND THE ENGINE SPOILED WITH SMOKING OIL, I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND IT WAS THE OIL SEPARATOR AGAIN. THE PART IS ALSO KNOWN AS THE CRANKCASE VENT VALVE I HAD IT CHANGED/REPAIRED, IT IS EXPENSIVE AND CAN CAUSE SERIOUS VEHICLE DAMAGE AND ACCIDENTS. I THINK FOR THIS TO HAPPEN TWICE POINTS TO A DANGEROUS VULNERABLE PART. THIS TIME MY CAR COULD HAVE EASILY CAUGHT ON FIRE, THANKFULLY I WAS CLOSE TO THE REPAIR SHOP.INCIDENTLY THEY HAD THREE BMW'S ASIDE FROM MINE WITH THE SAME PROBLEM. ALSO THE TWO SEPARATE INCIDENTS WERE REPAIRED WITH COLD WEATHER/INSULATED KITS. I COULD NOT EVEN OPEN MY DRIVERS SIDE DOOR WINDOW TO GET AIR IT WAS INOPERABLE WHEN THE CABIN FILLED WITH SMOKE WHICH WAS ALMOST INSTANTANEOUS. *TR
Engine
Filed Dec 29, 201486,000 milesCO
I'VE HAD TO REPLACE ALL 4 WINDOW REGULATORS, MY REAR HATCH SEEMS TO OPEN FOR NO REASON, MY REAR WINDOW WIPER IS WORKING WITH THE SWITCH IN THE OFF POSITION, LED'S ARE GOING OUT AGAIN AND NOW THE DREADED APPARENT OIL SEPARATOR WITH TONS OF GREY SMOKE BILLOWING OUT THE BACK OF THE CAR AFTER BEING LEFT IN AN AIRPORT PARKING LOT FOR 4 DAYS WHILST IT SNOWED OUTSIDE. SEEMS I'VE HAD EVERY TYPICAL PROBLEM OTHER THAN THE CAR CATCHING FIRE FOR NO APPARENT REASON. I HAVE OWNED BMWS IN GERMANY AND THE US FOR A LONG TIME, HOWEVER, I THINK I'LL BE SWITCHING BRANDS WITH MY NEXT VEHICLE. BMW DOESN'T SEEM TO BE PROACTIVE ENOUGH FOR MY LIKING WITH SOME OF THESE WAY TOO COMMON ISSUES. THIS IS A VERY LOW MILE VEHICLE FOR IT'S AGE AND IT'S ACTING LIKE A MODEL T. *TR
Service Brakes
Filed Apr 17, 2014118,475 milesMI
BRAKE FLUID WARNING LIGHT CAME ON DUE TO LOW BRAKE FLUID. UPON INSPECTION, BRAKE LINE HAD CORRODED AND WAS LEAKING. GIVEN THE AGE OF THE VEHICLE THIS WOULD APPEAR TO BE QUITE PREMATURE. DESCRIPTION BY MECHANIC OF OEM REPLACEMENT LINE WAS SIGNIFICANTLY MORE DURABLE THAN LINE REPLACED.
Engine
Filed Apr 10, 201489,000 milesMA
OVER SEVERAL OCCASIONS, THE CAR ENGINE SHUT DOWN WHILE WE ARE DRIVING. WE CAN TURN IT ON JUST AFTER WHEN WE CAN GET THE CAR TO A SAFE SPOT. I TOOK THE CAR TO THE BMW AND THEY TELL ME NOTHING IS WRONG WITH THE CAR!! THIS IS A MAJOR SAFETY ISSUE AND MY WIFE HAD ALMOST HAD A BAD ACCIDENT FOR THIS. *TR
Latches/Locks/Linkages
Filed Jan 9, 201460,000 milesNY
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER'S SIDE LOCKS FAILED TO WORK WHEN THE TEMPERATURE DROPPED. THE CONTACT MENTIONED THAT THERE WAS AN OCCASION WHERE SHE WAS DRIVING IN THE HIGHWAY AND THE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LOCKS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 78,000.
Steering
Filed Feb 20, 2013180,000 milesNC
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT WHEN ATTEMPTING A TURN IN EITHER DIRECTION, THE STEERING WHEEL SEIZED AND REQUIRED TREMENDOUS FORCE TO STRAIGHTEN THE WHEELS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 180,000.
Structure › Body
Filed Feb 9, 2013150,000 milesMA
ON MANY OCCASIONS BEFORE AS WELL AS TODAY I HAD A PROBLEM WITH THE FRONT DOOR LOCKS LATCHES MALFUNCTIONING, USUALLY, IN COLD WEATHER. EITHER THE DOORS CANNOT BE OPENED AT ALL OR. IF OPENED (USUALLY MANUALLY) THEY CANNOT BE CLOSED/LATCHED AT ALL, THIS USUALLY HAPPENS IN COLD WEATHER AND THE PROBLEM GOES AWAY WHEN THE TEMPERATURE OUTSIDE GOES UP. THIS IS A SERIOUS DESIGN FLAW THAT IS, POTENTIALLY, SAFETY RELATED AS DRIVING WITH DOOR NOT LATCHED IS UNSAFE. I'M WONDERING IF THIS COULD HAVE RESULTED IN INJURIES AND/OR DEATHS IN ACCIDENTS INVOLVING AFFECTED BMW X5. *TR
Structure › BodyFire
Filed Nov 27, 2012153,000 milesCA
AS MY WIFE AND I DRIVING TO HER MD APPOINTMENT ON 11/26/12. I'VE NOTICED GAS SMELL INSIDE THE CAR,AND CAR SUDDENLY LOSING POWER, WHEN I'VE STEP ON THE GAS PEDAL. IT'S LIKE GAINING POWER TO GO AND SUDDENLY LOSES POWER. I WAS KIND OF CONFUSED WHAT HAPPENED . WE WERE ON THE ROAD RIGHT BEHIND THE INTERSECTION. WE HAD TO STOP FOR THE RED LIGHT,WHEN I'VE TRIED TO GO, THE CAR WAS NOT MOVING LIKE IT SHOULD. WE MADE IT TO THE OTHER SIDE OF THE INTERSECTION, WHICH THERE IS DENNY'S RESTAURANT PARKING LOT. BY THE TIME I'VE PULLED OVER TO SEE WHAT IS GOING ON,WE WERE STILL IN THE CAR. ALL OF THE SUDDEN THERE WAS A LOUD SOUND, LIKE EXPLOSION UNDER THE HOOD OF THE CAR AND FIRE STARTED.THANKS GOD, WE GOT OUT OF THE CAR JUST IN TIME. THE FIRE WAS BURNING OUT OF CONTROL. COUPLE OF PASSERBY HAD FIRE EXTINGUISHERS IN THEIR CARS,TRIED TO PUT THE FIRE OUT, WHILE I WAS ON THE 911 CALL,BUT NO LUCK. IN JUST A LESS THAN A MINUTE THE WHOLE CAR WAS ENGULFED IN FLAMES. IT TOOK FIRE DEPT LIKE 20-30 MINUTES TO PUT THE FIRE OUT,AND MY CAR JUST MELTED FRONT OF MY EYES. *TR
Steering
Filed Nov 16, 2012100,000 milesCA
I WAS DRIVING AND I TRIED TO TURN LEFT AND IT WOULDN'T. I TRIED TO TURN RIGHT AND IT UNLOCKED IT, SO I WAS ABLE TO TURN LEFT AFTERWARDS. IT DID IT AGAIN, THIS TIME IT LOCKED UP BOTH LEFT AND RIGHT. IT EVENTUALLY UNLOCKED AND I WAS ABLE TO BRING THE CAR HOME, TEST DROVE IT AND IT SEEMS FINE AGAIN. IT COMES AND GOES. I CALLED THE BMW DEALER IN VISTA, CA TO SEE IF THERE IS A SAFETY RECALL ON IT AND THEY SAID THAT MY VIN DO NOT HAVE A RECALL ON STEERING. I CHECKED THE ONLINE POSTINGS AND APPARENTLY THERE ARE A LOT OF THIS CASES AND SOME OF THEM ARE DRILLING A PART OF STEERING COLUMN AND REMOVING A SPRING TO CORRECT THE PORBLEM. I HAD THE SAME PROBLEM WITH MY OLD BMW 525 BEFORE SO I JUNKED IT. *TR
Power Train
Filed Aug 3, 2012137,405 milesNY
WHILE DRIVING IN HEAVY TRAFFIC ALONG I 90 THE VEHICLE SUDDENLY TURNED OFF. THE CAUSE WAS DETERMINED TO BE A FAULTY OIL SEPARATOR. *TR
Service Brakes
Filed May 22, 2012100,000 milesNC
WINDOW BUST OUT FOR NO REASON, COOLANT CONTAINER LIGHT ON, BRAKE LINING, WINDSHIELD WIPER MOTOR QUIT WITHOUT NOTICE..MOTOR HOT AND FROZE UP, LIGHTS ON DASH COMING ON AND OFF. SENSOR HAD TO BE REPLACED. THESE THINGS HAPPENED WITHOUT NOTICE. WHEELS THAT HAVE TO BE ALIGNED AND STILL TIRES HAVE TO BE REPLACED OFTEN. *TT
Visibility
Filed Mar 6, 201255,000 milesCA
TL* THE CONTACT OWNS A 2002 BMW X5. WHILE DRIVING APPROXIMATELY 75 MPH, THE REAR DRIVER'S SIDE WINDOW GLASS SUDDENLY OPENED AND DROPPED INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE ALL FOUR WINDOW REGULATORS WERE REPLACED. THE FAILURE RECURRED AT VARIOUS SPORADIC TIMES AND THE WINDOW REGULATORS WERE REPLACED EACH TIME THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE CONTINUAL PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.
Engine and Engine CoolingFire
Filed Feb 17, 2012105,000 milesIA
TL* THE CONTACT OWNS A 2002 BMW X5. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED AND SMOKE WAS EMITTING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS STATED THAT THE OIL SEPARATOR WAS FROZEN. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Engine and Engine Cooling
Filed Jan 15, 201298,000 milesMA
IN JANUARY OF 2010 DURING A COLD WEATHER SPELL, I STARTED MY CAR AND STARTED DRIVING SLOWLY. AFTER ABOUT 5 MINUTES I NOTICED SMOKE COMING FROM ENGINE COMPARTMENT AND FROM EXHAUST PIPES. I STOPPED THE VEHICLE AND HAD IT TOWED TO A CERTIFIED MECHANIC. HE DIAGNOSED THE ISSUE AS A FAILURE OF THE SEPARATION VALVE THAT CAUSED THE INCREASE PRESSURE UNDER THE VALVE COVER. FORTUNATELY, I WAS ABLE TO AVOID EXTENSIVE DAMAGE AND MY BILL WAS "ONLY" AROUND $350 (PLUS TOWING). I DID MY RESEARCH AND FOUND THAT BMW HAD KNOWN ABOUT THAT PROBLEM ALL ALONG AND DID NOTHING. THERE WAS A TSB ISSUED FOR CANADIAN MARKET BUT NO RECALL WAS ISSUED. LATER MODELS OF X5 WERE EQUIPPED WITH UPDATED VALVE, IT APPEARS THAT MANY OWNERS HAD THEIR ENGINES COMPLETELY DESTROYED AND THE COMPANY DID NOTHING TO HELP THEM. I'M ENJOYING DRIVING MY X5 BUT BELIEVE THAT THE COMPANY SHOULD HAVE RECTIFIED THE PROBLEM EARLIER AND SHOULD HAVE COMPENSATED THE OWNERS FOR OUT-OF-POCKET EXPENSES FOR THE PROBLEM THAT WAS WELL KNOWN ONE.
Air Bags
Filed Dec 15, 2011184,700 milesTX
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT WAS DRIVING 30 MPH WHEN THE PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 184,700.
Power Train
Filed Sep 7, 201191,000 milesFL
AFTER VEHICLE IS PARKED FOR A FEW HOURS, WHEN YOU CRANK IT AND PUT THE TRANSMISSION IN REVERSE IT SLIPS AND DOES NOT WANT TO ENGAGE. PROBLEM DOES NOT APPEAR WHEN VEHICLE IS IN DRIVE, ONLY REVERSE SO FAR. AS THE VEHICLE WARMS UP THE PROBLEM GOES AWAY. *TR
Exterior Lighting › Tail Lights
Filed Sep 7, 2011100,000 milesCA
TAIL LAMP FAILURE. WARNING SYSTEM INDICATED LAMP FAILURE. THE FAILURE TURNED OUT TO BE LAMP CIRCUIT ASSEMBLY, AND NOT BULB. REPEATED FAILURES UNTIL I REPAIRED REAR LAMP ASSEMBLY ON MY OWN. BMW WOULD ONLY SUGGEST REPLACING ENTIRE LAMP ASSEMBLY AT SUBSTANTIAL COST. UPDATED 09/15/11 *TR
Steering
Filed Sep 2, 2011132,000 milesFL
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, THE STEERING WHEEL SEIZED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE BUT THE FAILURE WAS STILL PRESENT. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER WHERE THE DEALER PERFORMED A DIAGNOSTIC TEST THAT CONCLUDED THAT THERE WAS A JAM IN THE STEERING LOCK. THE DEALER REPLACED THE POWER STEERING SYSTEM. THE FAILURE MILEAGE WAS 132,000.
Structure › Body
Filed May 20, 201170,123 milesCT
TWO SAFETY CONCERNS: (1) LED ON DASHBOARD FADED OUT. KEY DRIVING INFORMATION IS NOW NOT AVAILABLE IN ORDER TO SAFELY DRIVE THE CAR. (2) REAR TAILGATE WILL NOW UNEXPECTEDLY UN-LATCH AND POP OPEN IN WHICH I HAVE TO PULL OVER, GET OUT OF THE CAR AND CLOSE IT. IT IS CAUSED BY POOR SEALING WHICH DOESN'T KEEP OUT RAIN AND SNOW. ONCE I CLOSE THE TAILGATE, IT WILL EVENTUALLY OPEN AGAIN! BMW KNOWS ABOUT THESE SAFETY PROBLEMS ON THE X5 AND WOULD NOT HELP WITH MATERIAL AND LABOR COST OF $ 1565.
Electrical System
Filed Jan 17, 201179,000 milesNY
HEAT/AC KEPT BLOWING AFTER CAR WAS TURNED OFF CAUSING BATTERY TO DIE SO THE CAR WONT START IN THE MORNING. ORIGINAL PART WAS DEFECTIVE BMW KNEW ABOUT IT AND UPGRADED THE PART. WHICH I BOUGHT ON EBAY THEN THE PROBLEM WAS SOLVED. THE NAME OF THE PART THAT IS DEFECTIVE IS THE FINAL STAGE RESISTOR. BMW WILL NOT ISSUE A RECALL FOR THIS PROBLEM. *TR
Air BagsFire
Filed Dec 27, 201065,000 milesCA
BMW X5 2002. CAR SITTING IN DRIVEWAY OVERNIGHT ACTIVATED 5 OF 6 AIRBAGS. WINDSHIELD BROKE AND DASHBOARD SHOW FIRE DAMAGE.
Air Bags
Filed Sep 2, 201063,000 milesCA
TL*THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT THE AIR BAG LIGHTS ILLUMINATED REPEATEDLY AND THE DEALER COULD NOT REPAIR IT. THE DEALER MADE SEVERAL ATTEMPTS TO REPAIR THE VEHICLE; HOWEVER, THEY WERE UNABLE TO DO SO. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED HER TO TAKE THE VEHICLE BACK TO THE DEALER TO BE REPAIRED. THE MANUFACTURER CONTACTED THE DEALER WHERE THEY REPAIRED THE VEHICLE UNDER WARRANTY FOR THE PARTS. SHE HAD TO PAY A $500 DEDUCTIBLE FOR THE LABOR. THE FAILURE MILEAGE WAS 63,000.
Engine and Engine Cooling › Engine
Filed Aug 22, 201059,000 milesVA
IN A 2002 BMW X5 WHILE MAKING A LEFT HAND TURN, THE VEHICLE STALLS. IT HAPPENS NUMEROUS TIMES PER DAY. MY RESEARCH INDICATES THIS PROBLEM EXISTS IN MANY BMW VEHICLES AND IT OBVIOUSLY PRESENTS A SERIOUS SAFETY ISSUE FOR DRIVERS OF THE 2002 BMW X5. I HOPE A SAFETY RECALL IS ORDERED FOR THESE VEHICLES IMMEDIATELY. IF YOU ARE TO GOOGLE THIS ISSUE WITH BMW VEHICLES (1999-PRESENT) THERE IS A LAUNDRY LIST OF COMPLAINTS. RELATED TO THIS SUBMISSION, PLEASE SEE: HTTP://WWW.BIMMERFEST.COM/FORUMS/ARCHIVE/INDEX.PHP/T-74517.HTML [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering
Filed Aug 13, 201066,500 milesMN
I WAS DRIVING ON A HIGHWAY GOING ABOUT 65MPH, ALL THE SUDDEN I HAVE NO CONTROL OF MY STEERING, IT WAS VERY HARD TO STEER, I'VE ALMOST CRASHED IN TO THE OTHER VEHICLE WITH MY TWO INFANTS IN THE CAR. CONTACTED THE DEALER THEY SAYS NOTHING WRONG WITH THE POWER STEERING PROBLEMS, THEY RESET THE COMPUTER AND SAID IM GOOD TO GO...MY CAR IS 2002 BMW X5 3.0I. *TR
Engine and Engine CoolingFire
Filed Jul 7, 201080,750 milesMA
MY SON WAS DRIVING MY 2002 BMW X5 SUV FOR APPROXIMATELY 30 MINUTES (MOSTLY HIGHWAY) WHEN THE "FAIL SAFE" LIGHT CAME ON. HE BEGAN TO PULL INTO THE BREAKDOWN LANE WHEN THE CAR STALLED AND "SYSTEM FAILURE" LIGHT CAME ON. WHEN HE GOT OUT OF THE CAR, THERE WERE FLAMES SHOOTING OUT FROM BENEATH THE ENGINE ON THE PASSENGER SIDE. HE AND HIS FIANCE QUICKLY RAN DOWN THE ROAD AND THE CAR WAS FULLY ENGULFED IN FLAMES WITH BLACK SMOKE FILLING THE SKY WITHIN MOMENTS. THE CAR IS TOTALED WITH ALL WINDOWS MELTED AS WELL AS THE ENTIRE ENGINE COMPARTMENT. BOTH FRONT TIRES EXPLODED. I HAVE GONE ONLINE AND THERE ARE MANY X5'S THAT HAVE SPONTANEOUSLY CAUGHT ON FIRE FOR NO APPARENT REASON. *TR
Complaints 1-50 of 102, newest first, reproduced as filed.
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 20, 2017. Source: NHTSA Office of Defects Investigation.