2014 BMW X5

Routine

Owners filed 99 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 8 times.

Not among the BMW X5 years to avoid. Which BMW X5 years to avoid →

When it fails
020k40k60k90k120k200k
28,000 milesMedian miles at failure

56 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2014 BMW X5 problems

16 of the 99 complaints (16%) are about the engine.

ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System · fuel and propulsion system16
000
Structure › Body · body and frame14
020
Engine11
010
Fuel System, Diesel · fuel system10
000
Electrical System7
040
Unknown or Other6
020
Power Train · transmission6
000
Air Bags · airbags6
101
Engine and Engine Cooling · engine5
000
Service Brakes · brakes4
100

8 safety recalls

Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module24V527000
Filed Jul 11, 20241,145 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.

Remedy. The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Air Bags › Frontal23V797000
Filed Nov 24, 2023486 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2014 X3 xDrive28i, X3 xDrive35i, X5 sDrive35i, X5 xDrive35i, and 2015 X4 xDrive35i vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy. Dealers will replace the driver's front air bag, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Fuel System, Diesel21V907000
Filed Nov 19, 202150,404 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.

Risk. A melting intake manifold increases the risk of a fire.

Remedy. Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Fuel System, Diesel › Delivery › Fuel Pump21V586000
Filed Jul 29, 202111,216 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.

Risk. Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy. Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (egr Valve)18V755000
Filed Oct 25, 201844,368 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.

Risk. The melting intake manifold can increase the risk of a fire.

Remedy. BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.

Air Bags › Frontal › Driver Side › Inflator Module16V683000
Filed Sep 21, 20163,606 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC. (BMW) is recalling certain model year 2015 BMW X3 sDrive28i, X3 xDrive28i, X3 xDrive35i, X3 xDrive28d, X4 xDrive28i and X4 xDrive35i vehicles, and model year 2014-2015 X5 xDrive35i, X5 sDrive35i, X5 xDrive50i, and 2014 X5 xDrive35d vehicles. The affected vehicles have a driver's frontal air bag inflator that may have been improperly welded.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator housing could separate from the base plate and result in metal striking the vehicle occupants, potentially resulting in serious injury or death.

Remedy. BMW will notify owners, and dealers will replace the driver's front air bag, free of charge. The recall began on November 1, 2016. Owners may contact BMW customer service at 1-800-525-7417.

Air Bags15V147000
Filed Mar 13, 201546 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain model year 2015 BMW X5 xDrive 35d Sports Activity Vehicles (SAV) manufactured August 19, 2014, to February 16, 2015, and 2014-2015 BMW X5 xDrive 35i, X5 sDrive 35i, X5 xDrive 50i, Sports Activity Vehicles (SAV) manufactured August 28, 2013, to February 16, 2015. In the affected vehicles, the Head Protection System (HPS) air bag may not be securely connected to the air bag inflator gas generator.

Risk. Without a secure connection to the inflator, the HPS air bags may have insufficient inflation during a vehicle crash, increasing the risk of injury.

Remedy. BMW will notify owners, and dealers will replace the Head Protection System, free of charge. The recall began on June 24, 2015. Owners may contact BMW customer service at 1-800-525-7417.

Latches/Locks/Linkages14V202000
Filed Apr 17, 20146,400 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain model year 2014 X5 SAV vehicles manufactured December 12, 2013, through March 10, 2014, and equipped with the Soft Close Automatic (SCA) option. The rear side door lock mechanisms may not have been manufactured to correct tolerances and when the inside door handle is pulled, the previously engaged child safety lock can disengage.

Risk. A disengaged child safety lock would allow the rear seat occupant to pull the door handle twice and open the door while the vehicle is parked or in motion, increasing the risk of injury.

Remedy. BMW will notify owners, and dealers will inspect the rear side door locks and any affected door locks will be replaced, free of charge. Owners may contact BMW customer service at 1-800-525-7417.

All 8 campaigns on file, newest first.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Oct 5, 2026CA

This complaint involves a 3rd catastrophic failure of the High-Pressure Fuel Pump (HPFP) covered under NHTSA Recall 21V-586 (BMW SIB B13 01 21) on a 2014 BMW X5 xDrive35d. SYSTEM / COMPONENT: Bosch CP4 High-Pressure Fuel Pump & Complete Fuel Delivery System. The failing pump components are NOT available for independent inspection as the vehicle is currently at the dealership service center sitting broken down after undergoing evaluation, and previously replaced recalled components were retained and discarded by the dealership. SAFETY RISK: The HPFP fails without warning, causing immediate, complete engine stall/loss of propulsion at speed. 1. 1st Failure (~80k mi): Stopped dead in a residential lane, completely blocking traffic. 2. 2nd Failure (~100k mi): Died in the middle of a major, high-traffic intersection in Norco, CA. Created an active crash hazard with hostile traffic until local law enforcement arrived to block lanes and divert traffic. 3. 3rd Failure (Current): Died suddenly on a highway off-ramp, leaving a young driver stranded alone on the roadside. DEALER CONFIRMATION & INSPECTIONS: The defect has been repeatedly confirmed and repaired by an authorized BMW dealership service center (RO records available). The vehicle is currently sitting at the authorized dealer for this 3rd failure. No insurance or police formal mechanical inspections were conducted, though law enforcement physically responded to control traffic during the 2nd incident. This vehicle demonstrates

Engine
Filed Jun 29, 2026TX

I purchased my vehicle around Labor Day of 2020. I still own and operate the vehicle. Since I have owned my vehicle, I have repeatedly been told my turbos are leaking oil, etc. I have even had several oil leaks repaired on my car. Fast forward six years, and I am buying 5 quarts of oil every two weeks and topping up the oil in my vehicle every week, at least 2-3 quarts per week. I also have smoke coming out of the tail pipes intermittently. The car also smells like it is burning oil, but there are no visible oil drips on the ground currently. I discovered by research there have been two lawsuits: Isley v. BMW of North America LLC, et al., Case No. [XXX] in the U.S. District Court for the District of New Jersey ([XXX] [XXX]), and Bang v. BMW (Original [XXX]) ([XXX]). I have had repeated documented repairs and I never received a notice for these cases. I need my vehicle repaired and I need BMW to take ownership of this defect. I never received one notice regarding these lawsuits, or I would have had my vehicle repaired. I only have 102,000 miles (currently), so my vehicle should be covered in terms of mileage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine and Engine Cooling
Filed Jan 20, 2026160,000 milesNJ

The contact owns a 2014 BMW X5. While the contact's daughter was attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the 12-Volt battery and the auxiliary battery needed to be replaced. The vehicle was repaired; however, the contact attempted to start the vehicle, but the vehicle failed to start. The vehicle was towed to an independent mechanic who specialized in foreign-made vehicles. The vehicle was diagnosed, and it was determined that the water pump was constantly running and was draining the 12-Volt battery. The mechanic determined that the water pump needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not associated with the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 160,000.

Suspension
Filed Jan 14, 2026NJ

I own a 2014 BMW X5 diesel, after the 4 yr warranty expired, my car has had 2 times driveshaft/drivetrain/differential replaced. Valve cover leaking. Chassis stabilization error, suspension/air pump problems, at this moment i have an initialization of driving stabilization error message. Please see what is going on with these expensive cars that after 4 yr warranty give all kind of problems. ThanksTeresa

Other/I Am Not Sure
Filed Jan 7, 2026AZ

Product: Diono Monterey 2XT Highback Booster Issue type: Child restraint usability / fit concern There is a significant height usability gap between Diono’s convertible seats and the Monterey 2XT booster. My child is approximately 32”–40” tall and cannot safely use either seat, leaving no appropriate Diono option during this growth range. This presents a real-world safety and usability issue for caregivers attempting to follow manufacturer guidance. I have attempted multiple direct contacts with Diono for clarification or exchange options, but no functional escalation contacts exist. This complaint is submitted to document the usability gap and request manufacturer review and some kind of help in rectifying this clearly safety issue. Thank you for your attention to this matter.

Engine and Engine Cooling
Filed May 13, 2025101,078 milesTX

The contact owns a 2014 BMW X5. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The contact stated that after several attempts the vehicle started and driven to a service center where the battery was replaced; however, the contact became aware that the battery was draining abnormally. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the water pump was leaking onto an electrical plug connector, causing the vehicle to short circuit. The contact stated that the water pump was replaced, and a shield was installed over the connector. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); as a possible cause for the failure however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 101,078.

Engine
Filed May 6, 2025NY

Due to issues in the engine design the timing chains become loose and get excessive slack. BMW has revised the design multiple times but the corrective action requires complete removal of transmission and engine to replace all timing chain components. Unfortunately my engine has suffered timing chain failure and requires replacement. This leads to engine failure while driving and unsafe conditions.

Fuel/Propulsion System
Filed Mar 19, 2025TX

High Pressure Fuel Pump failed without any sensor notification or prior indication causing the car to suddenly go into safety mode shut down and lose all propulsion while driving at speed. This is a known NHTSA recall issue Part 573 Safety Recall Report 21V-586 specific to 2014 BMW X5 xdrive35d. Attempting to understand WHY this VIN is not included in the recall list especially in light of the fact the resulting catastrophic failure defined is exactly why the recall was supposed to prevent.

Engine and Engine Cooling
Filed Jan 21, 202578,000 milesNE

The contact owns a 2014 BMW X5. The contact stated while driving 65-70 MPH, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact drove to the residence. The following day, the vehicle was towed to SLM Auto Care LLC - Audi VW BMW Porsche, where it was diagnosed that the N63 engine had failed and needed to be replaced. The mechanic also informed the contact that the N63 engine was known to consume excessive oil. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The The failure mileage was approximately 78,000.

Fuel/Propulsion System
Filed Jan 9, 2025MI

Vehicle shutoff at high rate of speed causing me to not have power steering or brakes. This was very frightening and lucky to not cause a major accident. This was due to the High Pressure Fuel Pump failing that has extended warranty but should be a recall as this is very dangerous.

Fuel/Propulsion System
Filed Dec 30, 2024MI

Almost caused a major accident when High Pressure Fuel Pump failed unexpectedly while driving. Good thing my family was not in car when this happened. This is completely unacceptable and should be recalled on this vehicle just like many others of this model. I have included picture of metal shavings in fuel system from high pressure fuel pump failure.

Power Train
Filed Dec 12, 2024IN

High Pressure fuel pump failure

Engine and Engine Cooling
Filed Nov 13, 2024159,878 milesSC

The contact owns a 2014 BMW X5. The contact stated while driving approximately 15 MPH, the contact discovered that there was water leaking from underneath the vehicle. No warning light was illuminated. The contact researched and was made aware of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The vehicle was towed to a dealer where it was diagnosed that the water pump had leaked onto the battery and the water pump, and the battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 159,878.

Fuel/Propulsion System
Filed Sep 18, 2024MI

High pressure fuel pump Failure

Fuel/Propulsion System
Filed Sep 5, 2024WA

2014 BMW x5 xdrive35D equipped with a Bosch Cp4 (HPFP) High Pressure Fuel Pump that is known to implode., cause severe damage to my vehicles fuel system that is costing me thousands in repairs. My year make model and build year all fall under the recall but my vin is not on the recall list. BMW has no answers for me and just says nothing they can do. BOSCH CP4 HPFP failed and released metal shavings throughout all fuel lines, injec BMW had a recall for 12K vehicles but mine was not on the recall list and BMW cannot explain why given that my fuel pump exploded like so many other BOSCH CP4 . I believe BMW knew that these pumps were bad and did not notify all owners that had them in in their car.

Unknown or Other
Filed Aug 23, 2024NY

Water Pump I went to 2 BMW dealerships, Buffalo and PA, for repair and neither could diagnose and repair. I went to local repair shop and they changed water pump. I would like to be reimbursed for this recalled repair. Please advise.

Fuel System, Diesel
Filed Jul 18, 202477,000 milesKY

The contact owns a 2014 BMW X5. The contact stated while driving 10–40 MPH, the vehicle stalled and independently shifted to neutral. The vehicle restarted after a while. The check engine warning light was illuminated. The contact stated that the drivetrain malfunction message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 77,000.

Fuel/Propulsion System
Filed May 23, 2024NM

The high-pressure fuel pump failed/disintegrated and released metal debris into the entire fuel system and most likely into the engine. The car stalled and shut off in the middle of intersection and almost caused a crash. The entire fuel system will need to be replaced due to the intrusion of the metal fragments into the fuel system.

Power Train
Filed Apr 16, 2024MI

The vehicle has been part of recall #[XXX] related to engine EGR cooler leakage. The EGR cooler is part of emission's control. On this vehicle the egr can leak which causes coolant to get into intake manifold and potentially cause risk of fire. BMW denied to cover the repair on my vehicle reason I am asking for support. Have already called BMW customer service 1800-831-1117 but unfortunately no support was offered. Car have been fixed by replacing the egr with genuine BMW part. Invoice attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel/Propulsion System
Filed Mar 10, 2024CA

Driveshaft failed during normal driving conditions on normal road. Dealership said bearing in driveshaft u-joint seized, caused driveshaft to fail. This also lead to the transmission pan falling down. Parts are not available for inspection as repairs have already been made and old parts were not kept. Had to pull over mid drive on the side of the road, potential to be dangerous. Dealership diagnosed issue. Vehicle was only looked at by manufacturer/dealership. There were no warning lights or messages leading up to the incident. Only symptom was severe shaking of the car 20-30 seconds before I pulled over to investigate, and I saw the driveshaft hanging out the bottom of the car.

Engine
Filed Feb 26, 2024TX

The diesel X5 randomly shut off and would not start leaving my wife stranded on the highway. This left my wife without power steering or power brakes. It was acting a little weird a day or so before the issue, but only displayed a generic powertrain warning without storing any ECM codes to assist with diagnosis. After the engine died, the engine stored a low fuel pressure code. The Bosch CP4 high pressure fuel pump failed just outside of the warranty period. Initial repair estimates are greater than $10,000 due to the way the high pressure fuel pump fails.

Power Train
Filed Dec 24, 2023IL

Drive train malfunction came on and veh started to act very different like check engine lights and a lack of power !!! had it sent back to the dealer they switch #4 coil pack to # 5 and the code cleared . Then about 1500 miles later the same thing happen ,so I changed plugs& wires and still the same thing happen again so then I received a P0100 code and P0172 so I changed the pcv and both Mas sensors plus the turbo filters !!!!! still no change ?????

Engine
Filed Dec 14, 2023CA

Intake Manifold is melted and leaking same year the EGR was replaced from recall.

Fuel System, Diesel
Filed Dec 1, 2023111,000 milesNJ

The contact owns a 2014 BMW X5. The contact stated while driving approximately 55 MPH, the vehicle started shaking violently and vibrated abnormally. The message "Power Train Malfunction" was displayed. The vehicle was later towed to the local dealer who diagnosed that the high-pressure fuel pump had failed, and metal shavings were discovered inside the fuel system and the engine. The contact was advised that the engine and fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 111,000.

Structure › Body
Filed Nov 30, 2023IN

Sometime the rear soft closed door ajar with child safety locks engaged while in motion. Child safety locks used because have small children in the back seats. The children safety are at risk when the door ajar while turning. Had to pull over to re-closed the door because the door ajar warning light and sound is on. The dealership had inspect the issue and said there is a service bulletin on the locks.

Engine
Filed Nov 3, 2023176,000 milesPA

The contact owns a 2014 BMW X5. The contact stated while driving 5 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The contact pulled to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty high-pressure fuel pump which caused the timing chain to freeze. The manufacturer was made aware of the failure and advised the contact to reach out to the dealer for assistance. The contact referenced NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) however, the VIN was not included. The failure mileage was approximately 176,000.

Power Train
Filed Oct 17, 202365,465 milesVA

The contact owns a 2014 BMW X5. The contact stated that while driving at various speeds, the contact heard an abnormal sound, and the vehicle hesitated to accelerate, causing the vehicle to jerk. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty driveshaft. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 65,465.

Fuel System, Diesel
Filed Sep 25, 2023155,000 milesWA

The contact owns a 2014 BMW X5. The contact stated while his daughter was driving at approximately 55 MPH, the vehicle stalled. The contact stated that his daughter saw the drivetrain failure warning light illuminated. The contact stated that his daughter was able to pull over. The contact stated that his daughter was unable to restart the vehicle. The contact had the vehicle towed to a dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and there were metal shavings in the fuel system. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The manufacturer had been informed of the failure. The failure mileage was approximately 155,000.

EngineFire
Filed Sep 17, 2023IL

I purchased a 2014 BMW X5 on 8/31 Took possession of it 9/7 because the dealership needed to replace tires. On 9/15 while driving for about 3 minutes, the powertrain warning came on my screen and the truck began to shake. I turned around and parked in my driveway and turned the vehicle off. At which time smoke was visible from the engine area. As the smoke began to worsen, flames shot out and I called the fire department for help. I was only in possession of the vehicle for 8 days and the dealership told me that there’s nothing that they can do for me. I was within the 15 day of possession or 500 mile time window

Fuel/Propulsion System
Filed Aug 24, 2023MI

The owner owns a 2014 BMW x5 35d. Owner was driving 35 MPH at time of incident. Vehicle was working fine, no issues. All of a sudden, a drive train warning came up and the vehicle slowed down, stalled and shifted into neutral automatically. There was no warning or any indication prior to this, which is a bit scary. The owner was able to veer to into a parking lot. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was later towed to a BMW dealership for further testing. It was determined that the high-pressure fuel pump (HPFP) had failed and that the entire fuel system needed to be replaced due to the intrusion of metal fragments into the fuel system. The vehicle is still with the dealer after over two weeks. Currently, the owner has been charged a diagnostics fee. Costs to repair this issue are near $20k USD. Dealership advised owner that the vehicle NOT be repaired due to a high possibility of the engine having damage from metal fragments/debris. So now what?

Air Bags
Filed Aug 15, 2023131,225 milesNM

The contact owns a 2014 BMW X5. The contact stated while starting the vehicle, the air bag warning light illuminated. The contact stated that the warning light had become a recurring failure. The local dealer was contacted, and the contact was informed that there were no open recalls associated with the VIN. The vehicle had not been repaired. The manufacturer had been informed of the failure and informed the contact that there were no recalls associated with the VIN. The contact researched online and related the failure to NHTSA Campaign Number: 15V147000 (Air Bags). The failure mileage was 131,225.

Fuel System, Diesel
Filed May 1, 2023OR

The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Fuel System, Diesel
Filed Apr 17, 202365,000 milesOR

The contact owns a 2014 BMW X5. The contact stated while driving 75 MPH, the vehicle stalled and shifted into neutral(N) independently. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump was defective. The vehicle was then towed to the dealer, where it was diagnosed that the entire fuel system needed to be replaced due to the intrusion of metal fragments into the fueling system. The dealer charged a repair fee and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 65,000.

Power Train › Driveline › Driveshaft
Filed Dec 28, 202213,000 milesAL

The contact owns a 2014 BMW X5. The contact stated while driving 60 MPH, the vehicle made an abnormal sound. There was no warning light illuminated. The contact veered to the side of the road and inspected the vehicle but could not find any failure. However, as the contact continued driving, he heard an abnormal banging sound coming from underneath the vehicle. The vehicle became unstable, almost causing the contact to lose control of the steering wheel. The contact stated that he could also hear the driveshaft hitting against other components. The contact stated that metal pieces were propelled from the vehicle and cracked the windshield of another vehicle. The contact was able to pull to the side of the road with the assistance of other drivers who stopped to give assistance. There were no injuries sustained. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the universal joint at the end of the driveshaft had sheared off, causing the front of the driveshaft to detach. The driveshaft struck and damaged the transmission and caused some engine damage also. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V138000 (Power Train). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

Fuel System, Diesel
Filed Sep 30, 2022CA

The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Sep 28, 2022130,000 milesIL

The contact owns a 2014 BMW X5. The contact stated while driving at 30-50 MPH, the accelerator pedal was depressed but the vehicle hesitated to respond. The check engine warning light was illuminated. The contact was able to continue driving. Additionally, the contact stated that the vehicle failed to start. The contact was able to restart the vehicle after several attempts. The contact also stated that he smelled a strong oil, diesel and coolant odor inside the vehicle while driving. The contact stated that the failures reoccurred while driving at 30 MPH. The vehicle was taken to a nearby independent mechanic. The contact then noticed smoke coming out from underneath the hood. The contact later opened the hood and noticed that the engine components had melted. The independent mechanic referred the contact to the dealer. The vehicle was towed to the dealer where it was diagnosed that the fuel injectors had failed. The dealer diagnosed that the fuel injectors and intake manifolds needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

Fuel System, Diesel
Filed Sep 8, 2022NC

The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that there was a remedy available for the vehicle and repairs were made.

Power Train
Filed Sep 6, 2022FL

Front driveshaft broke at U-joint while driving Front driveshaft was showing signs of rust prior to the incident but unknown at the time that it was a more serious, known issue with the previous model. I believe this to be the exact same problem as the 2010-2013 BMW x5 E70 chassis (recall 17V-138). I saw the BMW service bulletin (unfortunately after the incident) which would have clearly shown me that my driveshaft was about to break. My vehicle is the next generation x5, 2014 4.4L with all wheel drive. It has the direct replacement driveshaft as the E70, but with the newer part number. I was driving, luckily at low speed, when the car started to vibrate (like a tire problem), then bang! clunk, clunk, clunk. The U-joint in my front driveshaft broke, smashed the transmission, exhaust and floor board causing the vehicle to be disabled. Transmission was cracked with a hole in the side of it. Cost to repair at BMW dealer exceeds $19K. BMW was unwilling to accept responsibility for the damages after working with their corporate team. They were not interested in reviewing the data as potentially part of the recall. I believe, based on what BMW knows about the previous recall and the pictures of my driveshaft a few months before it broke, this is a problem that BMW has not fixed on later models which will become more evident as they age. I suspect a possible culprit is the A/C drain line that is almost right over top of the driveshaft and likely lets cold water constantly land on th

Fuel System, Diesel
Filed Aug 25, 2022FL

The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed May 26, 2022IL

The timing chain malfunctioned and blew out the electronic fuel pump which cause a catastrophic failure of the vehicle. It went in to low power mode came top a stop with a "drivetrain malfunction" warning. Once the car locked in park it was inoperable. I am being quoted by BMW repair $48,000 for a new engine and a new fuel system. This is a well known issue over many years with BMW. There have been class action suits in Europe on this issue.

Fuel System, Diesel
Filed May 23, 2022NY

The contact owns a 2014 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle Speed Control
Filed Apr 15, 2022FL

I like to report the incident with the sudden collapsing of the ECU car electronic on 01/23/2022 during night, which had raised my serious concerns regarding the car safety in general. During driving the car in the nighttime of Sunday 01/23/2022, my wife was on her way to return from Pompano, FL to her home in Plantation, FL, using the Turnpike, she experienced that ECU engine speed control had repeatedly sudden changes in engine revolutions, all indication lights at the dashboard went on and then all went off. At this moment of time, it was impossible for her, to control car speed via the accelerator pedal, since the engine speed suddenly changes from low idle to high idle, the operation of power steering and car brake system were affected as well. This unsafe situation of the car control functionality caused an unsafe situation for driving and having control over the car. It wasn’t possible for her to control engine/car speed, either the affected power steering hydraulic system and car brake system doesn’t supply the sufficient pressure to their system. In this particular moment the car was undrivable and uncontrolled, which were leading to a very dangerous situation for the driver, and it could end up in a live threating situation and accident for the driver. The service technician of BMW Holman Auto in Fort Lauderdale traced back the reason, that the ECU lost the throttle signal, due to a failure of the car battery. These is raising another question, why it doesn’t happen

Fuel System, Diesel
Filed Mar 22, 2022128,185 milesTX

The contact owns a 2014 BMW X5. The contact stated while driving 30 MPH, the drivetrain malfunction warning light was illuminated and the speed began to decelerate. The contact was able to drive to his residence approximately at 25 mph. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Exhaust Gas Recirculation (EGR) and the engine intake manifold to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that he experience the failure for a second time but the vehicle was not repaired. VIN tool confirms parts not available. The failure mileage was 128,185.

Fuel/Propulsion System
Filed Feb 23, 2022FL

The high pressure fuel pump went out causing rail pressure issues. I kept driving it, but it got progressively worse until my mechanic changed the HPFP, which I was not aware at the time had an extended warranty. BMW refuses to pay for the part because they did not do the installation.

Fuel/Propulsion System
Filed Feb 15, 2022NV

Failure of high pressure fuel pump.

Fuel/Propulsion System
Filed Jan 4, 2022NV

Failure of High Pressure Fuel pump. My vehicle has low mileage, and BMW has had issues with High pressure fuel pump with same engine as my vehicle. I feel this defect is extended to more vehicles than was stated BMW.

Fuel/Propulsion System
Filed Aug 10, 2021MD

Failed fuel pump. Car became very jumpy and could no longer drive it. Thick black smoke.

Air Bags
Filed Feb 19, 2021MA

WATER KEEPS COMING INSIDE THE CAR EVERY TIME ITS RAINING OUTSIDE ,I TOOK THE CAR TO A BMW DEALERSHIP AND THEY FIXED STAYING THAT THE ROOF DRAINS WERE CLOGGED, AFTER A MONTH AGAIN WATER INSIDE MY CAR AFTER THE RAIN ,I TOOK MY CAR BACK TO THE DEALERSHIP AND THEY FIXED AGAIN THEY CHARGED ME EVEN THOUGH I HAD A WARRANTY , NOW AFTER COUPLE OF MONTHS AGAIN WATER INSIDE THE CAR AFFECTING THE ELECTRIC UNDER THE PASSENGER SEAT AND ALL OVER THE CAR , PLEASE LOOK IN TO THIS MATTER THIS WAS A 90K BMW ,WE HAVE KIDS TRAVELING INSIDE THE CAR AND WE DON'T WANT THE ELECTRIC OR AIRBAGS TO GET ON FIRE OR EXPLODE, THANK YOU WE APPRECIATE IT .

Fuel/Propulsion System
Filed Feb 8, 20216,000 milesCA

WITH ONLY 66,000 MILES , THIS IS MY SECOND BMW DIESEL THAT REQUIRES A REPLACEMENT SCR ACTIVE TANK AT A COST IN EXCESS OF $2,000 SO THE ADDITIVE CAN BE MEASURED. THE OLDER VERSION OF THE X5 RECEIVED A WARRANTY EXTENSION, BUT NOT THE CURRENT MODEL EVEN THOUGH THE PROBLEM PERSISTS. SHAMEFUL.

Electrical SystemFire
Filed Jan 9, 2021TX

WAS DRIVING AND SAW MANY RANDOM WARNING LIGHTS GOING OFF IN THE CAR THEN SMOKE FILLED THE CABIN. I STOPPED WENT TO THE REAR OF THE VEHICLE OPENED THE TRUNK AND NOTICED AN ACTUAL FIRE COMING FROM THE SIDE WALL COMPARTMENT THAT HOLD THE CAR JACK. AFTER A COUPLE OF MINUTES THE ENTIRE INSIDE OF THE CAR WAS ENGULFED IN FLAMES.

Complaints 1-50 of 99, newest first, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
202629200Routine
202563510Routine
2024145810Routine
202334400Routine
202272110Routine
20211111230Routine
20201131170Routine
20191941310Routine
201873520Routine
201775601Fatalities reported
201674500Routine
2015152671Fatalities reported
2014 — this page998100Routine
2013149670Do not drive
201227110100Do not drive
201126314150Do not drive
20101241450Do not drive
20091381280Do not drive
200821510120Do not drive
200771820Do not drive
20061682110Routine
200582351Fatalities reported
2004644100Routine
2003993130Do not drive
2002102371Do not drive
200116012160Do not drive
200029610Do not drive
19990100Routine

Compare every X5 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 11, 2024. Source: NHTSA Office of Defects Investigation.