2022 BMW X5

Defect. BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Risk. A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

Remedy. Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

On October 15, 2026, at approximately 5:50 PM EDT, my 2022 BMW X5 (VIN: 5UXCR6C06N9L45925, approximately 43,797 miles) caught fire in the engine compartment. I noticed a burning smell while driving in Bound Brook, NJ, pulled over, and saw flames coming from the engine bay. There was no collision. The Bound Brook Fire Department responded and extinguished the fire. The vehicle was purchased new in 2022 and regularly maintained. No injuries occurred.

The bolts by the front differential broke off, the differential broke, leading to damage to the coolant lines to the transmission, leading to catastrophic failure of the differential needing the vehicle to be towed.

The contact owns a 2022 BMW X5. The contact stated that the vehicle failed to start immediately or hesitated while starting. The messages "Goodbye" and "Pre-ventilation" were displayed. The contact attempted to start the vehicle several times before the vehicle was able to start. The contact related the failure to the starter. The manufacturer was notified of the failure by phone. The failure mileage was approximately 40,000.

Starter stops working randomly and has trouble starting sometimes. This may be an issue when in traffic or at a light when the start stop feature could possibly not engage. Vehicle only has 40k miles. I took the vehicle to the dealer today and they said it is a known issue at BMW.

The contact owns a 2022 BMW X5. The contact stated that while attempting to start the vehicle, the vehicle hesitated while starting. The vehicle was jump-started. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the starter needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 43,709.

XDrive all-wheel-drive has made the car slow down unexpectedly and produce a shudder, especially in slow corners and under gentle acceleration. The vehicle has also rapidly accelerated upon entering or exiting a freeway on ramp.

Front differentials failed at 31k miles. Potential for the car to lock up or break down in highway. Problem was confirmed by independent shop.

Description of the Complaint: I own a 2022 BMW X5 (VIN: [XXX], current mileage: approximately 39,500 miles as of 08/24/2026) equipped with the B58TU engine, which uses a plastic oil pump (part number 11418646454) rather than a metal one. I have not yet experienced an actual failure, but I am reporting this as a precautionary safety concern based on the following: 1. On BMW's official parts reference site (RealOEM.com), the oil pump for my specific vehicle is flagged with an "Attention! Observe PuMA measure 65494813" notice, indicating BMW's own internal system has identified a known issue requiring special observation for this part. 2. I have learned that BMW Korea has acknowledged this plastic oil pump issue following a government investigation, and has committed to a full free repair program for affected vehicles in Korea. 3. I am aware of multiple reports and complaints from other B58TU engine owners in the United States regarding this same plastic oil pump issue. 4. Given that the oil pump is a critical component for engine lubrication, a failure of this part while driving — particularly during highway or long-distance travel — could pose a serious safety risk, including sudden loss of engine oil pressure and potential engine seizure at speed. I am filing this report to bring this issue to NHTSA's attention before an actual failure occurs, and to request that this be considered as part of any pattern analysis regarding B58TU engine oil pump defects in the United States. -

-The component that is failing is the Transfer case which is shuddering and jerking. Yes, available for inspection. -UNKNOWN because I take the vehicle to the dealership service immediately when the issue presents due to concern, and to avoid further damage to the vehicle or delay and risk issue to the safety of myself and others -Yes, the problem has been reproduced and confirmed by dealerships multiple documented occasions. -Yes, by the manufacturer. This is a documented issue per SIB for BMW North America -Symptoms of the problem has shown prior to the failure each time in the presentation of the Shudder and Jerking. *Will be able to upload/provide service invoice images/documentation once I request and receive from dealership

My 2022 BMW X5 is having the transfer case star to fail. Where the symptoms currently are at is the car has a shudder in certain situations. I can feel it when maneuvering at slow speeds and I can feel it at times at speed or when on a steep hill. I bought the extended warranty for the car and the maintenance package for the vehicle. I'm at 68k miles and the shudder started before that but I am still covered under extended warranty. I have had all maintenance done on the vehicle at the local BMW dealership including all tire needs and have always replaced tires as necessary and number of tires at a time they suggest. When I took it in as the vehicle is reporting needing brakes 2 weeks ago, I mentioned the shudder and asked about tire tread on the 2 front tires. They came back with that the tires were fine in spec with the back 2 but that shudder is the transfer case. The dealer also then mentioned a couple things: - They now recommend changing the fluid in the transfer case by 60k miles due to amount of failures they are seeing (my X5 was in the dealership multiple times before an after 60k and it was never recommended). - that since it is not in the recommended maintenance for the xdrive4.0i that the car would not alert to have it changed and therefore BMW would not cover changing the fluid under the UltimateCare (service maintenance plan they sold me). That the transfer case was meant to be a for life fluid. - I asked what happens next if the fluid is not changed, that it w

The contact owns a 2022 BMW X5. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear of the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transfer case fluid needed to be replaced three separate times. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed again and determined that the transfer case fluid needed to be replaced. The transfer case fluid was replaced; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 38,000.

The high-voltage battery system (this is a plug-in hybrid) began intermittently displaying a "battery not properly charging" warning approximately 6 months ago; the issue would resolve after plugging in and charging. On July 14, 2026, while driving, the vehicle displayed a "critical battery failure - pull over immediately and drive slowly" warning. The driver pulled over and shut off the vehicle; the warning cleared and the car appeared to drive normally afterward. This warning recurred several times over the following weeks under the same pattern. On August 6, 2026, the same critical battery failure warning appeared while driving; this time steering feel and drivetrain response were abnormal, and the air conditioning and several electronic features stopped working. Our safety, and the safety of other drivers on the road, was put at risk by the sudden loss of full vehicle control while in motion. The vehicle has been at an authorized BMW dealership for inspection since August 7, 2026; a full diagnosis is pending. Dealer service staff independently remarked that two other BMW X-series plug-in hybrids came in that same morning with the identical warning and symptoms, suggesting this may be a widespread component defect rather than an isolated issue.

Over the last approximately 20,000 miles or so I've noticed a studder/shaking of the vehicle when turning and/or accelerating at slow speeds, in particular, while the car is cold (not warmed up). I change the transfer case fluid about 5,000 miles ago and the problem did not resolve. I now see that there is a class action lawsuit against BMW for known failure of the transfer case. I would like my problem noted for the record and hopefully action by BMW.

I own a 2022 BMW X5 xDrive45e that has developed a drivetrain shudder during slow-speed, tight turns while lightly accelerating, such as when maneuvering in parking lots or making U-turns. The vibration is consistently reproducible under these conditions and is felt through the vehicle during the turn. The vehicle otherwise drives normally at higher speeds. After researching the issue, I found that many other owners have reported substantially similar symptoms involving the transfer case on BMW xDrive vehicles. My independent BMW repair shop has recommended a transfer case fluid service as the first corrective action based on the known nature of this problem. I am having that service performed and will retain all repair documentation. I am submitting this complaint because this appears to be a recurring issue affecting multiple vehicles. If the condition worsens, it could lead to drivetrain binding during low-speed maneuvers and may affect safe vehicle operation. I request that NHTSA investigate whether this is a broader defect requiring manufacturer action. I will update this complaint if the repair does not resolve the condition or if additional diagnosis identifies an internal transfer case failure.

1. What component/system failed, and is it available for inspection? The HVAC (heating/ventilation/air-conditioning) system — specifically the A/C evaporator and its condensate drainage — in my 2022 BMW X5 (G05). It emits a recurring musty/vinegar-like odor, consistent with microbial contamination on the evaporator. The system remains installed in the vehicle and is available for inspection upon request. 2. How was safety put at risk? The odor indicates mold/microbial growth in the cabin air supply, which is a respiratory air-quality concern for the driver and passengers . A strong odor on start-up is also a distraction that draws my attention away from driving . BMW's own bulletin attributes the odor to microbial contamination on the evaporator. 3. Reproduced/confirmed by a dealer or service center? I recently scheduled a service for next Wednesday. 4. Inspected by manufacturer, police, insurance, or others? Not yet escalated to BMW corporate (no PUMA/TSARA technical case opened). Not inspected by police or insurance. 5. Warning lamps/messages/symptoms, and when they first appeared? No warning lamp or dashboard message is associated with this condition [true — odor triggers no telltale]. The symptom is the odor itself: a musty/vinegar smell fro

On July 8, 2026, the vehicle unexpectedly stalled while I was driving in the middle lane on the I-95 highway, creating a safety concern. There was complete loss of engine power and low power to steering. The vehicle had to be towed to BMW of Peabody, Massachusetts. The vehicle had 30850 miles during the incident. During the inspection at service centre, I was informed that the safety fuse box and 12V auxiliary battery had failed which stalled the vehicle.

I took my 2022 BMW X5 xDrive 45e for concerns of shuddering at low speeds and tight turns under warranty. No warning messages on dashboard. I asked specifically what was causing the shuddering. BMW of Raleigh would not respond. But they found that the Transfer Case was affected so they flushed the oil and put an oil mixture replacement in. According to the most recent BMW service bulletin, the technician is only to put in DTF oil. The technician not only put in DTF oil but also an over-the-counter non-approved chemical additive. Reading the service bulletin, the Transfer Case is supposed to have a lifetime warranty. We were charged over $500 for this "oil change", but it was under warranty. Transfer Case failures can result in accidents on highways and other roadways and complete mechanical failure of vehicle.. The oil change did not fix the Transfer Case issue but extended out the vehicle so that it now falls out of warranty. A TC replacement will cost $10,000 or more out of pocket. TC issues is a known BMW issue since 2018. Lawsuit has begun w/thousands of plaintiffs all over USA w/ 2019-2025 BMWs because they refuse to acknowledge that they are at fault even though they continue to put out bulletins for this exact issue. BMW has made sure that Transfer Case is not on any warranty they offer.

Electronic Shifter goes out when exposed to moisture.. We had the vehicle detailed and it will not move after apparently some moisture got into the shift know that is located next to cup holders.. BMW will not warranty the part and acknowledge it is an issue.. Luckily we have an extended warranty that is covering the 2500.00 part

I am writing to you as a loyal BMW owner to formally lodge a serious complaint regarding a technical safety failure in my BMW X5 and the subsequent dismissive treatment I received at an authorized service center in New York. The Incident Recently, while reversing, the Driving Assistance and Parking Assistant systems failed without warning. As a result, the vehicle collided with an object, causing damage to the rear bumper. This was not a result of driver negligence, but a direct failure of the safety technology that I trusted to protect my family. Service Center Negligence Upon visiting the service center to address this life-threatening defect, I was met with unacceptable indifference. The service advisor flatly refused to investigate the system failure, stating they would only perform a standard NYC Inspection. I was given a follow-up appointment for May 5th—forcing me to wait weeks to address a critical safety defect. Safety Concerns & Demand for Replacement As a father [XXX], I no longer feel safe operating this vehicle. The integrity of the safety modules has been compromised, and my confidence in this specific car is completely shattered. Repairing a bumper does not fix a failed safety system that could have caused a much more serious accident.And when I provide all of this evidence to BMW North America they Lay to me and asked me to take my vehicle without resolving the problem and the doesn’t care about my family safety INFORMATION REDACTED PURSUANT TO THE FREEDOM OF

The electric A/C compressor on my 2022 BMW X5 xDrive45e (VIN [XXX] ) failed internally at approximately 59,000 miles, causing metal debris to circulate throughout the refrigerant system. The failed compressor and contaminated components are at BMW of Sterling (Sterling, VA) and available for inspection. This is a safety concern because the A/C refrigerant circuit provides thermal management for the high-voltage hybrid battery. BMW of Sterling's service advisor confirmed in writing that the A/C system is "a critical component of your vehicle's HV system," that there is no independent backup cooling system, and that the failure "can cause potential high voltage battery failures." Without active cooling, the HV battery is at risk of overheating, which could result in a thermal event. The failure was diagnosed and confirmed by BMW of Sterling. They categorized the repair as "EHV: FULLY ELECTRIC OR HYBRID VEHICLE DRIVETRAIN DIAGNOSTICS" with the complaint "HIGH VOLTAGE SYSTEM ERROR." The repair estimate is $11,356.59 and requires replacement of the compressor, condenser, all expansion valves, and a double system flush. BMW Service Information Bulletin SI B64 09 21 documents this exact failure pattern for the G05 X5 xDrive45e, and BMW created a dedicated repair kit (part 64 50 5 A5B 590) for it. This is my second major HV component failure. A battery cell replacement was performed under warranty in 2025. Both failures were confirmed by the dealership to be component defects unrelat

I was driving my 2022 BMW X5 on the highway at approximately 78 mph when the vehicle suddenly and unexpectedly applied the brakes without any obstruction or vehicle in front of me. A warning appeared instructing me to release the brakes while driving. This created a dangerous situation and could have caused a rear-end collision. The vehicle has approximately 34,000 miles. This appears to be a malfunction of the automatic emergency braking system. This happened on 2 seperate occasions.

The front Continental PremiumContact 6 tires, size 275/35ZR22, DOT [XXX] , developed abnormal and premature tread/shoulder failure. The condition included splitting, tearing, separation along the shoulder area, and exposed internal cords. I first raised concerns about the tire condition at about 20,000 miles. An alignment was performed at 20,142 miles, but the condition later worsened. One of the front tires deteriorated while the vehicle was being driven, creating a serious safety risk. The condition was documented with photographs and dashcam evidence. The vehicle was not safely drivable on the affected tire. The full set was later replaced based on BMW’s recommendation, at a cost of $2,358.75. A warranty/defect claim was submitted through the BMW / Dealer Tire / Continental process, but I did not receive a clear manufacturer-level inspection explanation or meaningful response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front Differential failed at 51,000 miles

While driving, the vehicle displayed a 'Drivetrain malfunction' warning on the dashboard and began jerking. I safely pulled over and turned off the vehicle. Immediately after stopping, there was a distinct, strong electrical burning smell coming from the engine compartment. The vehicle was inspected by an authorized BMW dealership. The dealer diagnosed a catastrophic failure of the starter motor. The vehicle's computer logged fault codes 21611A (excessive counter-torque), 21A511 (Start system: Timeout), and 216119 (Line disconnection). These codes confirm the starter motor suffered a severe electrical overload and thermal event. This premature failure and fire hazard identically matches the safety risks outlined in BMW's recent massive starter motor recalls (such as NHTSA Recalls 25V-636 and 26V-056), but my specific vehicle is currently excluded from those recall campaigns. The starter requires complete replacement due to this overheating damage

I am writing to formally express my concern regarding serious and repeated safety-related failures with my 2022 BMW X5 xDrive45e, VIN [XXX] . I purchased this vehicle in 2022 through a custom build, at a purchase price exceeding $80,000, with the expectation of reliability, safety, and premium quality consistent with the BMW brand. In October 2025, while my wife was driving with my son in the vehicle, the hybrid component safety box failed without warning, causing the vehicle to stall on the roadway. This created a dangerous situation for my family. The vehicle was towed to the dealership, repaired, and returned to me on November 4, 2025. Unfortunately, on February 3, 2026, a second serious incident occurred. After my wife picked up my son from school, the vehicle began jerking violently while driving, and a strong sulphur-like odor entered the cabin. Fearing for their safety, she immediately stopped driving. The vehicle was again towed to BMW of Jackson. I was informed today by the service advisor that the failure is due to another hybrid-related component, specifically the EME Hybrid Inverter, and that BMW North America is declining to cover this repair under warranty. These repeated hybrid system failures are deeply concerning, particularly given that both incidents involved my wife and children and posed clear safety risks. As a result, both of my children are now fearful of riding in the vehicle, and this situation has caused significant emotional distress to my family.

Windshield cracks with slightest chip Happened twice

During a trip out of town, I saw a warning light that informed me that the engine coolant level was low and that scalding could occur. The next morning, my husband checked the coolant levels and added coolant to the reservoir. Later that day, I received the same warning message. The vehicle was leaking coolant and could not sustain the appropriate levels. We brought the vehicle to the local BMW dealership and was told that the coolant pump had broken from the inside and would need to be replaced.

I was driving the car on the middle lane on Northern State Parkway (Long Island, NY) West bound about 55mph. Near exit 26 suddenly my car was automatically moving towards to the right, steering wheel and brake were not working, car was completely out of control, it crossed the right lane and went out of the highway and suddenly stuck in the bushes and stopped. Luckily, there was no car on the right lane at that time. I did not hit anyone and no car hit me. Call automatically went to the police from my car. In short time police came and I came out of the car and found that left rear wheel broke from axel. I do regular service in BMW service center. This year I took to Rallye BMW service center one time in April and one time in August and I did complete servicing as their recommendation. My car is in Rallye BMW for over one and half month but I did not get any information from BMW what happened to my car. I called several times but from service center Mr. Anthony is telling that from BMW corporate one came yet to do inspection.

Electrical-soy covered wires causes rodents to chew wires causing electrical defaults and faulty control. Windshield - Minor chips causing massive cracks - happened twice in a 2 week time frame. After it was replaced. Cracked again

The contact owns a 2022 BMW X5. The contact stated that the vehicle was taken to the dealer for routine service. The contact stated that during the inspection of the vehicle, the dealer discovered that the water pump was beginning to leak coolant onto electrical circuits, inside the engine compartment. The dealer recommended the water pump replacement. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System), however, the vehicle model year was not part of the original VIN selection. The failure mileage was approximately 21,000.

Like numerous other BMW owners, my transfer case is failing in my vehicle. It’s actively causing jerking/shuddering/locking up at low speeds and while making turns. This poses a significant danger to the driver and passengers in the vehicle, and other drivers as well while turning or trying to merge with traffic. I’ve brought the car into the dealer had the transfer case fluid changed according to the service bulletin that exists for this problem but it persists. I’ve brought the vehicle back into the dealer and told that now BMW suggests paying for another fluid change. This is obviously a known problem (thus the service bulletin), it’s persisted with models like mine for over 5 years, had cost numerous owners significant amounts of monies out of pocket, and poses a safety risk given the transfer case is a foundational component of these vehicles’ drive trains. Finally it’s a problem BMW openly admits they caused with improper fluid in the component. I believe the above meets all criteria for a formal recall that BMW should cover (or reimburse) the costs for given their negligence and the risks it poses. Can you confirm why this hasn’t risen to a formal recall? And confirm the steps you’re actively taking to elevate this to that status with BMW?

My lane keep assist shuts off every time I drive the vehicle. I reported this in February and was told it was just due to the weather (snow). I brought the vehicle back in a few weeks later to the same dealership and was told there’s something in the steering wheel that needs replaced and they needed to order it. They never called me back to tell me the part was in and did not reply to my inquiries. I took the car to a different dealership in August and again asked them to fix the lane assist. They again told me there was something called an agitator in the steering wheel and would need to see if they had any in stock or would order. After almost 3 weeks of being in the shop when I picked it up the assist shut off again 5 minutes down the road. I reported to BMW North America and did nothing about it. The GM from the original dealership emailed me to ask if I was satisfied with their service and reported the issues, no response. Nobody seems to be willing or able to fix this safety feature I have paid extra money to have.

When fully extended, the seatbelt will occasionally twist or fold as it is being retracted, sometimes causing the belt to be stuck or jammed in the retractor and rendering the seatbelt inoperable and in need of repair. BMW considers this an issue caused by "outside influence" (not a manufacturer defect) that is not covered under warranty repair, even if this issue occurs during normal operation of the seatbelt.

Sudden loss of power. Vehicle warning after starting stating power supply issue even after a brand new battery from the dealership. 3 similar incidents in a month. During the final incident the vehicle was again towed to the dealership where it’s been there for over a week and power supply issues persist. They are changing the whole high voltage box due to some unfixable errors.

Car has premature failure from the AC system. My system started to fail between 40-50k miles. Both the AC compressor and condenser failed causing metal pieces to be in the system. If not fixed, those metal shavings will cause failure in other electrical systems including the HV battery.

Reoccurring drivetrain and high voltage issues with my 2022 BMW X545e

There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The malfunction is my water pump is cracked & leaking coolant at 40k miles. The get up performance speed is lagging and delayed especially driving using Eco mode. The safety is at risk as the car is overheating, slow to accelerate and drive comfortably or safely. BMW of Riverside, CA has had to top off my coolant levels twice in a month or so. Bavarian Auto House located at 1009 E Balsam Ave, Anaheim, CA 92805 inspected my vehicle during a brake fluid flush and noticed my cracked leaking water pump. The low coolant levels pop up alert first appeared on my vehicle a month ago in the end of January 2025.

On Dec 9, 2024 I was driving my 2022 BMW X5 45E on (in EV mode) local roads at approximately 30-35mph when all of a sudden I lost power and the steering wheel became tight. My instrument panels all showed a multitude of errors including: "Chassis stabilization", "Power Supply", "Reduced Power", "Transmssion Malfuction", and others I do not recall. I was fortunately able to turn into a parking lot slowly, but the steering was tight to the point I had to use 2 hands to make turn. There was also no throttle response. As soon as the car came to a stop, I powered it off and turned it on. The car's screens were blinking and the car would not turn on. I contacted BMW Roadside and the car was towed to the dealership at East Bay BMW in Pleasanton. As of today I am still waiting for a reply on the condition of the vehicle. Yesterday I was told that they will change out the battery first and see if this solves the problem. My biggest concern is that had this happened to me on the highway that I or someone would have gotten seriously injured or may result in death from an accident. I lost power to the car and the steering became stiff.

The contact owns a 2022 BMW X5. The contact stated that while the vehicle was at the dealer for a scheduled service appointment, the contact was informed that the coolant pump was failing. The contact was informed that the coolant pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. In addition, the contact was informed that the repair was not covered under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 53,000.

The car accelerated itself when stopping at a red light. The brake was not working and accept the car forward instead.

The contact owns a 2022 BMW X5. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed water pump. The contact was informed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 70,381.

I was turning right into a parking space when the vehicle suddenly accelerated and did not stop when I removed my foot from the accelerator and tried to brake. The car continued to accelerate through a low cinder block wall and did not stop until it dropped 3-4 feet off the side of the parking lot into the sidewalk/street. Fortunately I was not hurt and there were no pedestrians or vehicles in the roadway, but my car was deemed a total loss. The collision warning didn’t come in, and airbags did not deploy. I reported the incident to BMW NAmerica, who sent an inspection team to the collision center. After 7 weeks I was told that the vehicle data recorder captured ‘an incident” but did not record any information to verify that I attempted to brake, or to otherwise provide details of the incident. I was told the inspection found no mechanical issues and the all weather floor mat (installed by the BMW dealer) was installed incorrectly and must have gotten stuck on the accelerator. Furthermore, I was told that although the mat was a BMW product, it was installed by the dealer so the manufacturer was not responsible. BMW offered me a small goodwill settlement provided I sign a non disclosure agreement, which I declined to do. I’m reporting this to ensure you have a record should you receive similar reports from others. I received no written communication from BMW detailing the safety investigation.

On 06-02-2024, at approximately 1430 hours, I was stopped in Traffic, because of a Red Traffic light and I was the last Vehicle in line. In less than a minute later, I was hit by another Vehicle. The other Vehicle left approximately 183' of Skid Marks on the Road and I determined that Vehicle was traveling at approximately 60 MPH, before it hit me, when I was stopped in Traffic. The damage was moderate. I have the Executive Package on my BMW X5, which has a 4 way Camera system, that records an incident, when an impact occurs. After the impact, the Camera system is to record 20 seconds before the impact, as well as 20 seconds after the impact. I was not sure how to retrieve the Video, so I had to call BMW Genius and the Employee had to walk me thru the steps to retrieve the Video. The Camera system was set up for Automatic Recording, as well as Manual Recording, but no Video of the accident was ever recorded. The only Video that was Recorded and saved, was from January 13, 2024, when I was showing my Wife, how to manually record something. According to the person who hit me, he said "I could not stop, because I had a bad Wheel" and that person also included that Statement in the Accident Report. Since the Accident, I sustained lower left Back pain, left Hip pain and upper left Leg pain in the Muscles. According to my X-Ray Images of my left Hip, the Head of the Femur Bone is flattened, due to the impact sustained following the collision. According to my Doctor, I have Bone Spu

Over the last 2 years, I have taken m 2022 BMW x5 45e to authorized BMW dealer to have my Air Conditioning fixed but they have not been able to do so after 4 or 5 attempts. Coolant was replaced, hose was replaced, compressor was replaced. Without Air Conditioner the temperature inside the car, especially during summer, goes over 90 Deg F that it is causing heat stroke, dehydration and potential for black out. This can cause fatal accident. The alternate to which is not to drive the car, which is not a viable solution after having paid for the car so that we can drive it when necessary.

We were driving at about 45 miles per hour (not using adaptive cruise control) and the emergency braking system suddenly kicked in, slamming on the brakes even though there was nobody in front of us slowing down and there was no hazard. It created a dangerous situation as the car in back of us could have rear-ended us.

Sunroof unexpected exploded. No external interfaces (rocks or debris or weather) radio off sunscreen open sunroof closed. Speed was approximately 30 mph. Took car to dealership and was told sunroof don't just explode something had to hit it. They mentioned nothing about the issues with these sunroof, complaints or investigations that has done.

My vehicle has experienced failure of the power control system 4 times. The issue first occurred at 9,905 miles 8 months after my new car purchase. The dealer has attempted repairs under BMW corporate guidance yet the same failure has occurred repeatedly. When the failure occurs a warning message instructs that you stop driving immediately. The failure can cause malfunction of power systems. In the most recent incident on January 9 the power steering began to fail. Given the inability to correct the problem and having to cease driving when the malfunction occurs I believe the vehicle is unsafe to drive. I contacted BMW North America after the most recent repair and they are unwilling to replace car. They offered me $1,500 loyalty credit despite the fact that the car has proven unsafe to drive

My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me the damage would require $16k - $18k of repairs to the axle, steering column and a host of related systems.

I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.