NHTSA attached 2 advisories to recalls on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
When it fails
07420074,200 milesMedian miles at failure
77 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
Most common 2003 BMW X5 problems
28 of the 99 complaints (28%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Air Bags · airbags
13
2
0
0
Engine and Engine Cooling · engine
10
0
0
0
Electrical System
10
0
3
0
Engine and Engine Cooling › Engine · engine
8
0
0
0
Power Train · transmission
7
0
0
0
Engine
6
0
3
0
Seats
5
0
2
1
Power Train › Automatic Transmission · transmission
4
0
0
0
Latches/Locks/Linkages · door locks and latches
3
0
0
0
Exterior Lighting · headlights
3
0
0
0
3 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module17V047000Do not drive
Filed Jan 20, 2017230,117 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2000-2002 BMW 320i, 323i, 325i, 325xi, 330i, 330xi, 323Ci, 325Ci, 330Ci, M3, 323iT, 325iT and 325xiT vehicles, 2001-2002 525i, 530i, 540i, M5, 525iT and 540iT vehicles, and 2001-2003 X5 3.0i, X5 4.4i, and X5 4.6is vehicles. These vehicles may have had a driver-side air bag module installed as replacement equipment such as after a vehicle crash necessitating replacement of the original air bag, or as a remedy part for a prior recall. These replacement modules contain an air bag inflator that may rupture due to propellant degradation occurring after long-term exposure to lower absolute humidity, temperature and temperature cycling.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will inspect the driver side air bag module, replacing it as necessary, free of charge. The recall began March 15, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags › Frontal › Driver Side › Inflator Module15V318000Do not drive
Filed May 28, 2015419,235 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 325i, 325xi, 330i, and 330xi Sedans, and 325xi and 325i Sportswagons, 2002-2006 330Ci, 325Ci, and M3 Convertibles and 325i, 330i, and M3 Coupes, 2002-2003 M5, 540i, 525i Sedan, and 530i Sedans, and 540i and 525i Sportswagons, and 2003 X5 3.0i and 4.4i Sports Activity Vehicles. Please note that the 5-series and X5 vehicles are only included if they are equipped with the optional sports steering wheel. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall began Aug 2016. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall supersedes recall 14V-348 in its entirety. Additionally, vehicles that have had their driver side frontal air bag replaced previously as part of a recall remedy need to have their air bag replaced under this recall as well. Note: On December 17, 2015 BMW removed the model year 2004 X5 3.0i and 4.4i Sports Activity vehicle from this recall. Those vehicles were mistakenly identified as including the air bags that are subject to this recall.
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings03V197000
Filed May 27, 2003357 vehiclesBayerische Motoren Werke
Defect. ON CERTAIN PASSENGER VEHICLES, IT IS POSSIBLE THAT THE DISTANCE BETWEEN THE BRAKE LINE AND THE STEERING SHAFT JOINT IS NOT SUFFICIENT. IF THIS OCCURS, THE BRAKE LINE COULD COME INTO CONTACT WITH THE JOINT AND EVENTUALLY SUFFER DAMAGE AND CORROSION.
Risk. A LOSS OF BRAKE FLUID, INDICATED BY A WARNING LIGHT IN THE INSTRUMENT PANEL, COULD OCCUR. THIS WILL BE ACCOMPANIED BY A REDUCTION IN FRONT BRAKE PERFORMANCE. THIS COULD LEAD TO A CRASH.
Remedy. DEALERS WILL INSPECT THE DISTANCE BETWEEN THE BRAKE LINE AND THE STEERING SHAFT JOINT, AND IF NECESSARY, INCREASE THE DISTANCE. OWNER NOTIFICATION BEGAN JUNE 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Electrical SystemFire
Filed Oct 29, 2023CA
Wiring dash fire. Heavy smoke from dash and vehicle completely in flame in minute. My son sent me a recording while it was happening, he did no know what to do or what was happening.
Electrical SystemFire
Filed Jan 12, 2023137,000 milesIL
The contact owns a 2003 BMW X5. The contact stated the vehicle was parked, while entering the vehicle he noticed the dashboard was melted, which was caused by a fire that occurred independently. The contact stated he reviewed a camera that was near the location of the vehicle and saw the fire occur on the video. The contact did not call the fire department to report the incident. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 137,000.
Electrical SystemFire
Filed Jan 3, 2023IL
My 2003 BMW X5 was parked outside of my house, turned off and not driven for hours and burst into flames consuming the whole dashboard, fire department said that fire was due to some electrical problem with car, very scary please help could of killed my family the incident was recorded on home surveillance footage, but I cannot upload because of size
SeatsFire
Filed Jan 27, 2022PA
LH - Driver side seat caught fire and melted through seat material and melted onto my coat. there are burn marks / holes through the seat due to the heater malfunction/ short. My coat was also ruined with plastic melted onto it from the seat.
Unknown or Other
Filed Jan 10, 2022AL
The windows keep getting stuck. Not just one but both. We have replaced the windows 3 times. The window regulator keeps getting wound up in the gear. The motor in the window has to keep getting replaced. This is causing the window to get stuck or tight. Which ever you choose to call it. when it gets this way it causes the window to pop the crack or break. This has happened twice. my BMW is still in good shape all but the 2 front windows. This needs to be addressed.
Air BagsCrash
Filed Mar 6, 202162,000 milesCT
2003 BMW X5 INVOLVED IN A ACCIDENT. HIT BY ONCOMING TRAFFIC ON PASSENGER SIDE. AIR BAG WAS DEPLOYED BUT DID NOT INFLAT. NO ONE SITTING IN PASSENGER AREA THANK GOD OR WOULD HAVE BEEN INJURED. HAPPENED ON CITY STREET
Electrical System
Filed Dec 18, 2020180,000 milesCO
THE CAR STARTED LOSING POWER WHILE ON THE ROAD. IT GOT SLOWER AND SLOWER, TILL IT FINALLY CAME TO A COMPLETE STOP. IT HAD TO BE TOWED THE REST OF THE WAY TO THE HOUSE. THE ENGINE WOULD START UP, BUT IT WOULD NOT ENGAGE ANY OF THE GEARS.
Engine
Filed Aug 25, 2020130,500 milesNJ
I PURCHASED A BMW X5 AND THE FAIL TRANS LIGHT CAM ON AND THE GEARS ARE SHIFTING OUT OF CONTROL. ALMOST GOT MY SON KILLED. THE CHECK ENGINE LIGHT CAME ON AND THE LIGHTS FLICKER ON AND OFF. MY SON WAS DRIVING WHEN THIS HAPPENED.
Structure › BodyFire1 injured
Filed Mar 13, 2020199,000 milesAZ
THIS MORNING 03/13/2020 AT APROX. 2:30AM MY BMW X5 2003 WAS ENGULFED IN FLAMES FOR NO REASON AND MY TWO GERMAN SHEPHERDS HEY YOU AND MY BABY DIESEL WERE INSIDE,AND HOW ONE MADE IT OUT AND THE BABY DIDNT, I BUSTED WINDOWS CAUSE I HEARD HIM CRYING ,,,,I COULDNT GET HIM I TRIED TO I TRIED OH MY GOD MY POOR BABY , I WAS INJURED AND SCARED FOR LIFE WITH THAT. MY CAR WAS OFF AND PARKED IN FRONT OF A FRIENDS HOUSE ON A SIDE STREET, ALL A LOSS. NO PICTURES TAKEN ,SEVERAL POLICE AND FIRE DEPT. CAME.
EngineFire
Filed Dec 26, 2019180,000 milesTX
TL* THE CONTACT OWNS A 2003 BMW X5. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD. WHEN HE OPENED THE HOOD, HE NOTICED FLAMES AROUND THE MOTOR. THE CONTACT QUICKLY EXTINGUISHED THE FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BMW OF DALLAS (6200 LEMMON AVE, DALLAS, TX 75209, (972) 763-5528) AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Electrical System
Filed Sep 6, 2019172,000 milesOH
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS) AND THE VEHICLE WAS REPAIRED. WHILE THE CONTACT WAS DRIVING HOME FROM THE SERVICE APPOINTMENT AT 55 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED THE BMW STORE (6131 STEWART RD SUITE 1, CINCINNATI, OH 45227, (513) 271-8700) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE DEALER CAUSED THE FAILURE DUE TO NOT DISCONNECTING THE BATTERY. THE CONTACT CALLED THE BETTER BUSINESS BUREAU AND WAS PROVIDED COMPLAINT ID NUMBER: 3787246. THE FAILURE MILEAGE WAS 172,000. THE VIN WAS INVALID.
Unknown or OtherFire
Filed Jul 16, 2019168,000 milesTX
PARKED VEHICLE, NOTICE SMOKE COMING FROM UNDERNEATH HOOD, TURNED INTO FIRE, HEARD 'BOOM,' VEHICLE EXPLODED, HOUSTON FIRE DEPT RESPONDED AND WILL HAVE REPORT OF THIS INCIDENT
Air Bags
Filed Jul 3, 2019FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS) AS OF JANUARY 20, 2017. THE CONTACT HAD NOT RECEIVED A RECALL NOTIFICATION. THE MANUFACTURER AND THE DEALER (FIELDS BMW WINTER PARK, LOCATED AT 963 WYMORE RD, WINTER PARK, FL 32789, (407) 628-2100) INITIALLY INDICATED THAT THE AIR BAG RECALL WAS SERVICED, BUT LATER RECANTED THE STATEMENT AND INDICATED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering
Filed Jun 30, 201870,000 milesMI
WE HAVE REPLACED 7 WINDOW REGULATORS KEEP BREAKING. ALL BMW PARTS. DEFECTIVE DESIGN. ALSO NOW THE STEERING ANGLE SENSOR HAS WENT OUT AND CAUSING ISSUES WITH BRAKES ETC. BITH OF THESE ISSUES CAUSE THE AUTO TO FAIL SAFETY INSPECTION. THE DRIVERS SIDE REGULATOR SCRAPED ALL THE TINTING OFF THE INSIDE OF THE WINDOW AS WELL. THE REGULATORS WERE ALL REPLACED 4 YEARS AGO WITH BMW PARTS AND THEY ARE BROKEN AGAIN AND BEING REPLACED AGAIN. REASEARCHING IF THERE IS AFTER MARKET TO FIX PROBLEM WITH THAT DOWEST HAVE THE DEFECT BMW'S REGULATORS HAVE. THE FIX IS ALMOST $2000.00 EACH TIME. THE STEERING ANGLE SENSOR HAS BEEN MALFUNCTIONING AND WAS JUST DIAGNOSED AND ABS AND BRAKE LIGHTS ON..
Power Train
Filed Apr 17, 2018106,000 milesNJ
WHILE DRIVING, I STOPPED AT AN INTERSECTION. WHEN I STARTED TO GO, THERE WAS A LOUD GRINDING NOISE AND THE CAR WOULD NOT MOVE. I HAD TO GET THE CAR PUSHED OUT OF THE INTERSECTION. I TRIED RESTARTING THE CAR AND AS SOON AS YOU PUT IT IN GEAR, YOU HEARD THE GRINDING NOISE. I HAD IT TOWED TO MY LOCAL MECHANIC, UPON HIS INSPECTION, THE FRONT DRIVE SHAFT WAS BROKEN AND THEN DISCOVERED THAT THE INSIDE OF THE TRANSFER CASE WAS ALSO STRIPPED. SO NOW I'M STUCK WITH NO VEHICLE, THOUSANDS OF DOLLARS IN REPAIRS, AND THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME, THE FIRST WAS IN JANUARY 2017.
Air Bags
Filed Apr 11, 2018130,222 milesCA
WITHIN 24 HOUR OF PURCHASE OF VEHICLE,ITWAS SMOKING WHEN I CONTACT THE DEALER MAD HIM AWARE OF THE CAR ISSUE NOW I HAVE FOUND ATLEAST 6RECALLSON 2003 X5 BMW.RECALL15V318000 RECALL17V047000 RECALLO3V197000.ASWELL ENGINE RECALLS.LOSS OF ENGINE POWERJUST SHUT OFF,SEVERE SMOKE FROM BACK OF VEHICLE.(FILE:///C:/USERS/OWNER/PICTURES/BMW_NEW.PDF) .CAME TO COMPLETE STOP,WHENI FIRST BROUGHT CONCERN TO THE DEALER FROM THE CAR PLACE.IT WAS WITHIN 24 HOURS,THE SELLER CONTACTED ME AND SAID HE HAD A RELIABLE CAR AND I END UP WITH 2003 BMW WITH AT LEAST 8 RECALLS (HTTP://UKCAR.REVIEWS/BMW-X5-E53-LCI-2003-PROBLEMS-RECALLS/).I PURCHASE THE CAR 1-4-18..I CALL THE DEALER ABOUT MY CONCERNS,1-5-18.THE CAR WAS PURCHASE FROM MONETARY CALIFORNIA,I SENT SOME TO PICK THE CAR UP AND THE LOCATION WAS AT MONETARY VALLEY FORD. HIS PHONE NUMBER IS 9519658614. ALSO I PAID 3600 DOLLARS CASH FOR THE CAR AND THE DEALER PUT 2500 ON A DOCUMENT HE GAVE ME .I NOTICE IT AFTER I REGISTER THE BMW.AS WELL THIS DEALER IS IN VIOLATION OF CALIFORNIA LEMON LAW CODE
Structure › BodyFire
Filed Sep 7, 201795,000 milesNY
DRIVING SLOWLY DOWN STREET, SAW SMOKE COMING FROM FRONT RIGHT UNDER HOOD, PULED OVER TO SIDE, FLAMES VISIBLE COMING FROM HOOD, WITHIN 15 MINUTES, ENTIRE FRONT ON FIRE, FIRE DEPARTMENT CAME WITHIN 5-10 MINUTES, MAJOR FIRE, TOTAL LOSS. ALL THIS TOOK ABOUT 30 MINUTES. FORTUNATELY, NO INJURIES.
Air Bags
Filed May 19, 2017150,000 milesNC
2003 BMW X5 RECALL FOR SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, HOSES, LINES/PIPING, AND FITTINGS 2003 BMW X5 RECALL FOR AIR BAGS, FRONTAL, DRIVER SIDE INFLATOR MODULE THE AFFECTED VEHICLES ARE EQUIPPED WITH A DUAL-STAGE DRIVER FRONTAL AIR BAG THAT MAY BE SUSCEPTIBLE TO MOISTURE INTRUSION WHICH, OVER TIME, COULD CAUSE THE INFLATOR TO RUPTURE. THE SPEEDOMETER/ODOMETER STOPS WORKING WHILE DRIVING AND DOESNT GO INTO FIRST GEAR ALSO SHOWS CAR OVERHEATING BUT IT HASNT OVERHEATED. WHEN TURNING IT GOES BACK TO NORMAL THEN RIGHT BACK TO PROBLEM, ALSO THESE TWO ERROR CODES HAVE APPEARED P0600 SERIAL COMMUNICATION LINK AND P1747 CAN-BUS MONITORING
Air Bags
Filed May 5, 2017MD
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Apr 26, 2017CA
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Power Train
Filed Mar 20, 2017120,000 milesLA
AS I WAS DRIVING MY BMW X5 I STOPPED AT A RED LIGHT AND ONCE THE LIGHT TURNED GREEN I BEGIN TO PRESS THE ACCELERATOR TO MOVE IT DIDN'T MOVE AND IT MADE A LOUD ROWING NOISE. U WAS THEN STUCK IN THE MIDDLE OF THE HWY WITH MOVING TRAFFIC. I TOOK IT TO THE MECHANIC SHOP AND THEY SAID IT WAS THE TRANSFER CASE. HE THEN SAID HE SEE ALOT OF THEM LIKE THAT BEING WORKED ON BECAUSE OF THIS PROBLEM.
Air Bags
Filed Feb 24, 2017CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) FOR THE FRONT DRIVER'S SIDE AIR BAG; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Oct 7, 2016CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Aug 30, 2016FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V318000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Latches/Locks/Linkages
Filed May 25, 201675,000 milesHI
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK WHEN EXITING THE VEHICLE. THE FAILURE RECURRED NUMEROUS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed May 19, 2016112,000 milesWA
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air BagsCrash
Filed Oct 2, 2015100,000 milesCA
RECALLCAMPAIGN NO.15V-318 : DRIVER SIDE FRONT AIR BAG MODULE FOR MY BMW X5 I RECEIVED NOTICE THAT THEY WILL CHANGE DRIVER SIDE FRONT AIR BAG MODULE IN JULY 2015 BUT AFTER TILL DATE NO INTIMATION HAS BEEN RECEIVED WHEN THEY WILL REPLACE IT. ALSO WANT TO POINT TO NOTICE THAT MY CAR MET WITH AN HEADON ACCIDENT WITH TREE IN 2012 (I THINK) BUT THAT TIME NO AIRBAGS GOT OPENED DESPITE SUCH STRONG HEAD ON COLLISION WITH BIG TREE. I AM CONCERNED ABOUT MY CAR AND MY SAFETY WHILE I DRIVE THIS CAR.
Air Bags
Filed Aug 13, 2015CA
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
EngineFire
Filed Apr 15, 2015100,000 milesMS
TL* THE CONTACT OWNS A 2003 BMW X5. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS THE SMELL OF PLASTIC BURNING AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THERE WAS SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE ENGINE STALLED WITHOUT WARNING. MOMENTS LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS BURNED DOWN TO THE FRAME. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Air Bags
Filed Mar 3, 201598,000 milesNY
VEHICLE WAS BEING DRIVEN WITH TWO YOUNG CHILDREN IN THE REAR SEAT AND THE REAR RIGHT PASSENGER AIRBAG DEPLOYED WHILE WE WERE DRIVING LOCALLY WITH 35 MPH SPEED !!! *TR
Electrical System
Filed Nov 18, 2014CA
I PURCHASED THE VEHICLE USED, I HAVE HAD IT FOR ABOUT 5 MONTHS AND HAVE HAD SOME SERIOUS PROBLEMS (STEERING COLUMN, WINDOW REGULATORS, ENGINE, AND COOLANT LEAKAGE). I SEE WHERE THESE ISSUES SEEM TO BE CONSISTENT WITH THE VEHICLE, BUT AM HAVING A HARD TIME GETTING THE RECALL WORK DONE. I CAN'S AFFORD TO SPEND A LOT ON THIS CAR, BUT I FEEL LIKE I MAY HAVE MORE THAN I BARGAINED FOR. MY EXTENDED WARRANTY IS NOT PAYING FOR MUCH !!! HELP *TR
Vehicle Speed ControlCrash1 injured
Filed Oct 15, 2014140,000 milesGA
TL-THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED ATTEMPTING TO ENGAGED THE BRAKES, THE VEHICLE BEGAN TO ACCELERATE AT FULL SPEED. THE VEHICLE CRASHED INTO A TREE. THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PAM
Power Train
Filed Jun 19, 201451,000 milesMD
STOPPED AT RED LIGHT AND WHEN RESUMED DRIVING AT GREEN LIGHT, SUDDENLY HEARD LOUD GRINDING NOISE IN DRIVE MODE (D). STOPPED CAR IMMEDIATELY. TUNED OFF ENGINE AND STARTED AGAIN AFTER FEW MINUTES AND SAME GRINDING NOISE IN DRIVE MODE AS WELL AS REVERSE MODE. NOT ABLE TO MOVE THE CAR WHEN ACCELERATE. TOWED THE CAR TO MY LOCAL BMW MECHANIC (HE HAS HIS OWN SERVICE CENTER NOT A DEALER OWNED). DURING PHONE CONVERSATION, HE SUSPECTED ITS SOMETHING TO DO WITH TRANSFERCASE/FRONT DRIVE SHAFT AND UPON PHYSICAL INSPECTION HE CONFIRMED ITS THOSE TWO PARTS. THE SPLINE CONNECTION BETWEEN DRIVE SHAFT AND TRANSFER CASE WENT BAD. THE MECHANIC KNEW OF THIS ISSUE HAPPENING IN SEVERAL X5S BUT NOT AT SUCH LOW MILEAGE (51K ONLY). ENDED UP REPLACING THE BAD PARTS THROUGH HIM AS I HAD NO HOPES DEALER WILL FIX THIS ISSUE AT THEIR EXPENSE BASED ON SEVERAL READINGS ONLINE AND FEEDBACK FROM OTHER CAR OWNERS. TOTAL REPAIR COST $4000 OEM PARTS PLUS LABOR. READ IN SEVERAL BMW FORUMS (BIMMERFORUM, BIMMERFEST ETC,) THIS IS VERY COMMON PROBLEM. EXPERTS BELIEVE IT IS DUE TO A DESIGN FLAW IN THE CONNECTION BETWEEN FRONT DRIVE SHAFT AND TRANSFER CASE (DRIVE SHAFT BEING AN INCH SHORT).THERE ARE CUSTOM FRONT DRIVE SHAFT AVAILABLE THAT ARE ABOUT 1INCH LONGER THAN THE OEM PART. ANOTHER FACTOR THAT MAY BE DRIVING THIS ISSUE COULD BE RELATED TO AC CONDENSATE PIPE LOCATION RIGHT ABOVE WHERE THE DRIVE SHAFT AND TRANSFER CASE CONNECTS. I READ THIS IN ANOTHER COMPLAIN BUT UNABLE TO CONFIRM AS I'M NOT THE MECHANIC. BASED ON
Power Train › Transfer Case (4-wheel Drive)
Filed May 14, 2014128,000 milesPA
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED WHILE TRAVELING AT ANY SPEED, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING INTERMITTENTLY ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPAIRED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Seats › Front Assembly › Seat Heater/CoolerFire
Filed Feb 6, 201490,000 milesMD
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THERE WAS A ABNORMAL BURNING ODOR. THE CONTACT THEN NOTICED THAT THE DRIVER'S SIDE SEAT HEATER HAD MALFUNCTIONED AND BURNED A HOLE THROUGH THE LEATHER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000.
Engine
Filed Jan 25, 2014101,680 milesMA
THE TEMPERATURE WAS ABOUT 5 DEGREES F. AFTER DRIVING A SHORT DISTANCE, THERE WAS A LARGE AMOUNT OF SMOKE FROM TAILPIPES AND SMOKE FROM ENGINE COMPARTMENT. ENGINE OIL WARNING MESSAGE AND SES LIGHT ILLUMINATED. THE ENGINE HESITATED AND MISFIRED. AFTER STOPPING, THE BACK OF THE X5 WAS COVERED IN OIL. THE ENGINE COMPARTMENT WAS COVERED IN OIL AND OIL COATED THE EXHAUST MANIFOLD. THE X5 HAD TO BE TOWED TO THE DEALER. THE DEALER INDICATED THE CCV WAS FROZEN AND IT WAS COMMON IN THESE CARS. WHEN THE CCV FREEZES, IT CAN SUCK THE OIL FROM THE OIL SUMP THROUGH THE CCV INTO THE INTAKE MANIFOLD. THE VALVE COVER GASKET USUALLY BLOWS FROM THE INCREASED PRESSURE. IF ENOUGH OIL IS SUCKED IN THROUGH THE INTAKE MANIFOLD, IT CAN HYDROLOCK THE ENGINE, BREAKING PISTON RODS, ETC OR THE ENGINE CAN SEIZE FROM LACK OF OIL. BMW IS AWARE OF THIS DESIGN FLAW IN THESE CARS WHEN OPERATED IN COLD CLIMATES AND IS PROVIDING SOME RELIEF FOR SOME OF THE CARS THAT EXPERIENCE THIS ISSUE. THE VALVE COVER GASKET WAS REPLACED. OIL HAD TO BE VACUUMED FROM THE SPARK PLUG WELLS. THE CCV AND ASSOCIATED HOSES WERE REPLACED WITH A NEWER INSULATED DESIGN. THE DIPSTICK TUBE WAS REPLACED. THE OIL FILTER WAS REPLACED. ANY OIL THAT MAY REMAIN IS DRAINED AND NEW OIL WAS ADDED. THE ENGINE COMPARTMENT WAS DEGREASED. *TR
Seats1 injured
Filed Jan 9, 201499,000 milesNY
THE SEAT HEATER WAS TURNED ON TO THE HIGHEST SETTING. WHILE DRIVING WITH MY 4-YEAR OLD SON IN THE BACK, I SMELLED SMOKE, THEN SHORTLY AFTER, MY LEFT BUTT CHEEK FELT BURNING. I LOOKED DOWN AND SURE ENOUGH SMOKE WAS COMING OUT OF A AN AMBER GLOWING HOLE IN THE LEATHER SEAT. LUCKILY I DIDN'T PANIC... SLOWED DOWN AND PULLED OVER AND TURNED OFF THE HEATER. I DON'T USE THE HEATER ANYMORE BECAUSE EVEN AT THE LOWEST SETTING IT STARTS SMOKING AGAIN. *TR
Latches/Locks/Linkages
Filed Nov 13, 201361,600 milesIL
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THE EXTERIOR DRIVER'S SIDE DOOR LATCH FAILED TO OPERATE PROPERLY. THE VEHICLE WAS UNLOCKED MANUALLY WITH A SPARE KEY AND THE CONTACT ENTERED THE VEHICLE THROUGH THE REAR DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE DOOR LATCH WAS FRACTURED AND NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 61,600.
Structure
Filed Aug 27, 2013114,000 milesMA
WATER GETS INSIDE REAR LIGHTS, CAUSING CORROSION, AS A RESULT, THE LIGHTS STOP WORKING AND A WARNING LIGHT APPEARS ON THE DASHBOARD "CHECK BRAKE LIGHTS", "CHECK REAR LIGHTS". *TR
Power Train
Filed Apr 29, 2013189,000 milesGA
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO GET THE VEHICLE TO THEIR HOME AND HAD A MECHANIC LOOK AT THE VEHICLE. THE MECHANIC STATED THAT THE DRIVE SHAFT AND TRANSFER CASE HAD CHIPPED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 189,000. *TR UPDATED 06/12/13*LJ
Engine
Filed Mar 3, 201360,000 milesME
OIL SEPARATOR FROZE CAUSING HIGH PRESSURE AND BLOWN SEALS. INITIAL COST ABOUT $1100 TO REPAIR. DEALER STATES THIS "HAPPENS ALL THE TIME" TO X5'S IN COLD WEATHER. TEMP WAS IN THE SINGLE DIGITS. IN JANUARY 2013 OIL SEPARATOR FROZE TWO MORE TIMES;HOWEVER, THIS TIME DAMAGING THE ENGINE - COST OVER $5000 TO REPAIR - BASICALLY TOTALING THE CAR. WITH ABOUT 15 MINUTES OF RESEARCH, THIS APPEARS TO BE A COMMON AND KNOWN ISSUE ON BMW X5 3.0, 4.4 AND 4.8 ENGINES FROM 2001 TO 2008... LOOKS LIKE THE PARTS WERE REDESIGNED IN 2009. LOOKS LIKE A SIMPLE PREVENTIVE MAINTENANCE ROUTINE AND INSULATED OIL LINES WOULD HAVE PREVENTED THE "CATASTROPHIC ENGINE FAILURE" AND DANGEROUS CONDITION OF TAILPIPE FIRE, OR BEING STRANDED IN ZERO DEGREE WEATHER (WHICH SEEMS TO BE A CONDITION REQUIRED FOR THE FAILURE). OWNER OF CAR IS THE ORIGINAL OWNER, WITH ALL MAINTENANCE BEING DONE AT LOCAL BMW DEALERSHIPS INCLUDING MAJOR SERVICES AT 60K AND 90K SO THERE APPEARS THERE IS NO "PREVENTIVE MAINTENANCE" INCLUDED IN EITHER OF THESE MAJOR SERVICE MILESTONES FOR THE KNOWN OIL SEPARATOR DEFECT. A RECALL ON THIS DEFECT TO INSTALL THE SMALL AMOUNT OF PARTS TO PREVENT "CATASTROPHIC ENGINES FAILURE" AND DANGEROUS CONDITIONS "BEING STRANDED IN SINGLE DIGIT WEATHER" SEEMS LIKE A LOGICAL CHOICE... OR AT LEAST CHANGING MAJOR SERVICE MILESTONES TO ADD PREVENTIVE MAINTENANCE SO THE PROBABILITY OF THE FAILURE CAN BE REDUCED. *TR
EngineFire
Filed Nov 8, 2012150,000 milesRI
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE CAUGHT FIRE WHILE PARKED IN A RESIDENTIAL GARAGE. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONCLUDED THAT CAUSE OF THE FIRE WAS NOT DUE A MANUFACTURING DEFECT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT STATED THAT THE BATTERY WAS REPLACED TWICE AND THE COMPUTER SYSTEM WAS REPLACED THREE TIMES PRIOR TO THE FIRE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000. UPDATED 2/15/13 *CN THE CONSUMER BELIEVED THE FIRE WAS DUE TO AN ELECTRICAL FAILURE. UPDATED 02/02/513
Electrical System
Filed Aug 29, 2012MD
THE PIXELS ON THE INSTRUMENT CLUSTER AND THE RADIO DISPLAY ARE FADED OUT WHICH MAKES THE VISIBILITY ON THESE ITEMS EXTREMELY DIFFICULT. THIS IS A KNOWN ISSUE THAT HAS BEEN BROUGHT TO BMWUSA'S ATTENTION AND DISCUSSED ON MANY BMW FORUMS, YET THE MANUFACTURER AND ITS SUPPLIER (SIEMANS VDO) REFUSE TO FIX. *TR
Fuel/Propulsion System
Filed Aug 21, 201233,500 milesAZ
WHILE DRIVING ON A FREEWAY AT ABOUT 80 MILES PER HOUR, WITH THE CRUISE CONTROL ON, IT WAS NECESSARY TO DIS-ENGAGE THE CRUISE CONTROL FOR A SLOWER VEHICLE. WHEN I THEN APPLIED MY FOOT TO THE GAS PEDAL, IT SUDDENLY FELT UNSTABLE AND WOBBLY. I FOUND IT DIFFICULT TO MAINTAIN STEADY PRESSURE ON IT AND MAINTAIN MY SPEED IN HEAVY FREEWAY TRAFFIC. I WAS VERY UNCOMFORTABLE WITH THE SITUATION. FORTUNATELY I WAS JUST 20 MILES FROM MY DESTINATION, AND I WAS ABLE TO VERY CAREFULLY AND REPEATEDLY RE-POSITION MY FOOT ON THE GAS PEDAL TO MAINTAIN SPEED IN HEAVY TRAFFIC. UPON ARRIVING AT MY DESTINATION, I EXAMINED THE GAS PEDAL, ONLY TO FIND MOST OF IT HAD DETACHED FROM THE FLOORBOARD - A THIN, FLIMSY WEB OF PLASTIC THAT HELD THE GAS PEDAL TO THE FLOORBOARD HAD SPLIT AT THE FLOORBOARD, CAUSING THE PROBLEM. ONLY ABOUT 15 OR 20% OF THE ATTACHMENT REMAINED. HAD 100% OF THE ATTACHMENT FAILED, I WOULD CERTAINLY HAVE LOST ALL ACCELERATOR CONTROL IN TRAFFIC AND AT HIGH SPEED, A POTENTIALLY DANGEROUS SCENARIO. IT IS MY OPINION THAT THE DESIGN OF THIS GAS PEDAL IS DEFECTIVE, WHICH LED TO THE PROBLEM AT ONLY 33500 MILES! I COMPLAINED TO BMW U.S.A WITH NO SATISFACTION. I CLAIMED THAT THEY SHOULD BE RESPONSIBLE FOR THE REPAIR COST DUE TO FAULTY DESIGN, WHICH CONSTITUTES LIFETIME RESPONSIBILITY OUTSIDE OF THE WARRANTY PERIOD. THEY DID NOT AGREE. I ALSO FEEL THE EXTREME HEAT CONDITIONS PRESENT IN THE DESERT SOUTHWEST WHERE I LIVE MAY HAVE ALSO CONTRIBUTED TO THE FAILURE. I AM REPORTING THIS INCIDENT IN THE
Power Train
Filed Aug 17, 201270,513 milesIL
I OWN A 2003 BMW X5 4.6IS MY TRANSMISSION HAS GONE COMPLETELY OUT WITH ONLY 70000 MILES . I HAVE DONE A LOT OF RESEARCH. I'M NOT THE ONLY ONE WITH THIS PROBLEM. I HAVE READ IN FORUMS THAT OTHER 2002-2003 4.6IS OWNERS HAD TRANSMISSION TRANS FAILURES. I BELIEVE THE TRANSMISSION IS DEFECTIVE ON THIS VEHICLE. THERE IS NO REASON THAT A 75K VEHICLES TRANSMISSION SHOULD NOT LAST UNDER 100K MILES. *TR
Service Brakes
Filed Jun 27, 2012115,000 milesIL
I WAS DRIVING THE VEHICLE IN STOP AND GO TRAFFIC, THE VEHICLE LOST ALL POWER FORCING ME TO COME TO COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY. THIS OCCURRED 3 OTHER TIMES IN THE PAST 4 MONTHS , THE OTHER INCIDENTS WERE IN THE PARKING LOT. THE CAR STARTS UP AND RUNS PERFECTLY BEFORE AND AFTER. I AM CONCERNED ABOUT MY SAFETY. SEARCHING FOR A SOLUTION, I FOUND THAT BMW HAS SERVICE BULLETIN TO ADDRESS THIS ISSUE. I AM SURPRISED THAT THERE IS NO RECALL ON THIS SINCE IT IS A HUGE SAFETY CONCERN. *TR
Power Train
Filed Jun 12, 2012136,000 milesMD
DRIVING ON HIGHWAY AT APPROXIMATELY 60 MPH, FELT AS IF SOMETHING FELL OFF OR CAME LOOSE AND VEHICLE BEGAN TO SLOW DOWN IN MIDDLE ON TRAFFIC AND WOULD NOT ACCELERATE WHEN GAS PEDAL WAS PUSHED, WHICH COULD HAVE CAUSED ANYONE TO CRASH THE BACK OF ME. LUCKILY I WAS ABLE TO GET TO THE SHOULDER AND STOP. VERY TRAGIC, THIS COULD HAVE BEEN FATAL. I WAS TOLD THERE WAS A RECALL BUT MY VEHICLE CAME FROM THE WRONG MANUFACTURER. VERY UNFAIR :-( *TR
Electrical System
Filed May 1, 201253,000 milesAR
THE RIGHT REAR BRAKE LIGHT BULB SHORTS OUT. INSTRUMENT WARNING FOR REAR BRAKE / TAIL LIGHTS ACTIVATES. PROBLEM OCCURS MULTIPLE TIMES DUE TO AN APPARENT FLAW IN THE BRAKE LIGHT ASSEMBLY CIRCUIT AND PLASTIC THAT FORMS THE SPLIT CIRCUIT FOR POSITIVE (+) NEGATIVE (-) CONNECTION POINTS TO BULB SOCKET LEADS. TO REPAIR - THE METAL ASSEMBLY NEEDS TO BE BENT OUTWARD (DIRECTION AWAY FROM TAIL LIGHT LENS) TO INCREASE TENSION BETWEEN BULB SOCKET ELECTRICAL CONNECTIONS AND METAL PLATE OF TAIL LIGHT ASSEMBLY. PROBLEM SEEMS TO BE CAUSED BY WEAKENED PLASTIC THAT CAUSES THE METAL PLATE IN TAIL LIGHT ASSEMBLE TO LOOSEN CREATING INADEQUATE BACK SPRING TENSION BETWEEN THE PLATE AND SOCKET CONNECTORS. RECALL ON BMW 3 SERIES FOR: NO. 11V-438: LAMPS IN REAR QUARTER PANEL 2002-2005 3 SERIES IS DESCRIBED AS THE EXACT PROBLEM. *JS
Seats
Filed Mar 27, 201250,000 milesGA
STARTING SMELLING A BURNING ODOR IN CAR. SHORTLY AFTER, NOTICED (FELT) A "HOT SPOT" ON THE LEFT SIDE OF THE DRIVER'S SEAT SO I TURNED THE HEATER OFF. I HAD THE DEALER LOOK AT THE SEAT - THE RESPONSE WAS THAT THE LEATHER HAD WORN THEREFORE I WAS FEELING A LITTLE MORE WARMTH IN THAT SPOT (AT THE TIME I TOOK THE CAR IN, I MUST HAVE HAD ONLY 40-50,000 MILES ON IT AS I ONLY PUT AN AVERAGE OF 8,000-10,000 MILES PER YEAR ON THE CAR. IT SEEMS RIDICULOUS TO ME THAT THE LEATHER WOULD WEAR THAT MUCH IN SUCH A SHORT AMOUNT OF TIME ESPECIALLY SINCE I AM OF SLIGHT BUILD). I ADVISED THAT IT SMELLED LIKE BURNING AND THE SPOT WAS SO HOT THAT IT FELT LIKE SOMETHING WAS WRONG WITH THE ELECTRICAL. AGAIN, I WAS TOLD THERE WAS NOTHING WRONG WITH THE HEATER; IT WAS SIMPLY ME FEELING MORE HEAT DUE TO THE THINNING LEATHER. SHORTLY AFTER, SINCE THE DEALER TOLD ME THERE WAS NOTHING WRONG WITH THE HEATER, I TRIED IT AGAIN. THIS TIME THOUGH, A HOLE ACTUALLY BURNED THROUGH THE LEATHER (ENOUGH THAT I FELT THE BURN). I HAVEN'T USED THE SEAT HEATER SINCE. I'M TOLD THE ENTIRE SEAT BOTTOM MUST BE REPLACED AND THE COST IS ABOUT $2400. THE COST OF THE SEAT IS HIGH AND LABOR IS VERY HIGH SINCE THE ENTIRE SEAT MUST BE TAKEN OUT. *TR
Engine and Engine Cooling
Filed Mar 20, 201256,790 milesMN
OIL SEPARATOR MALFUNCTIONED IN COLD TEMPERATURES. WHEN DRIVING EXPERIENCED SMOKE UNDER THE HOOD AND WAS FORCED TO PULL OVER. DROVE SLOWLY WITH HAZARDS TO NEAREST MECHANIC AND INCURRED $1,955 IN REPAIR CHARGE. MECHANIC INFORMED ME THAT THIS WAS BECOMING A POPULAR DEFECT WITH THE OEM OIL SEPARATOR ON THIS MAKE AND MODEL. *KB
Complaints 1-50 of 99, newest first, reproduced as filed.
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 20, 2017. Source: NHTSA Office of Defects Investigation.