Page 6 of 6 · complaints 251–259 of 259

2016 Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Air BagsCrash3 injured
Filed Apr 1, 20166,500 milesAZ

I WAS IN AN ACCIDENT TRAVELING AROUND 45 MPH, ANOTHER VEHICLE TURNED IN FRONT OF ME. I COULDN'T STOP SO I DID HIT THIS OTHER VEHICLE HEAD-ON. I TBONED THIS OTHER VEHICLE AND THEIR AIRBAGS DID DEPLOY, HOWEVER, THE AIRBAGS ON MY $70,000 2016 6K MILE TRUCK FAILED TO DEPLOY.

Engine
Filed Mar 26, 20161,654 milesTX

B/T 15-20 MPH, THE ENGINE SHUTS OFF. NO WARNING, NO NOISE, OIL PRESSURE GAUGE GOES TO NOTHING, AND RPMS DROP TO 0. I LOOSE CONTROL OF STEERING AS WELL. EVERYTHING ELSE HAS POWER TO IT (RADIO, LIGHTS, ETC WORK) HAS HAPPENED 4 TIMES, 3 IN A ROW, SPENT 2 DAYS AT DEALER AND THEY COULDN'T FIND ANYTHING WRONG. HAPPENED THE 4TH TIME AND I HAVE IT ON VIDEO. ITS GOING BACK TO THE DEALER ON MONDAY FOR THEM TO TRY AGAIN. CHRYSLER DODGE IS AWARE OF IT, AND HASN'T CALLED TO SPEAK WITH ME OR RETURNED MY PHONE CALLS, ITS BEEN 2WKS.

Exterior Lighting
Filed Mar 20, 201616 milesNM

NO DAYTIME RUNNING LIGHTS

Electrical System
Filed Mar 20, 2016430 milesNM

HAD PHONE CHARGING FROM USB PORT IN TRUCK. PULLED INTO GAS STATION AND AS I WAS TURNING THE WHEEL TO PARK IN A SPOT, I TOUCHED THE PHONE AND THE ENGINE DIED.

Vehicle Speed Control
Filed Feb 24, 20161,600 milesTN

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS STOPPED AT AN INTERSECTION, THE REDUCED THROTTLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO MOVE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

Engine
Filed Jan 22, 20162,000 milesMO

THROTTLE RESPONSE, THERE IS A HUGE DELAY BETWEEN ACTIVATING THE PEDAL AND THE ENGINE REACTING TO THAT INPUT. CROSSING A BUSY STREET FROM A STANDSTILL IS A GAMBLE WHETHER OR NOT YOU'LL ACCELERATE IN ENOUGH TIME.

Fuel/Propulsion System
Filed Dec 24, 20151,200 milesAK

PURCHASED A NEW RAM 2500 DIESEL. AFTER 1200 MILES, THE DIESEL EMISSION FLUID (DEF) GAUGE BECAME ERRATIC AND GAVE ME A MESSAGE THAT AFTER 200 MILES THE TRUCK'S MAXIMUM SPEED WOULD BE 5 MILES/HOUR. THE AM DEALER IN OLYMPIA, WA TRACED THE PROBLEM TO A COMPUTER MODULE. THIS MODULE IS ON NATIONAL BACKORDER WITH NO DELIVERY DATE IN SIGHT. I AM ON MY WAY TO ALASKA, AND AM STUCK IN OLYMPIA, WA FOR WHO KNOWS HOW LONG. THE TRUCK IS IN PERFECT WORKING ORDER, EXCEPT THAT IT IS PROGRAMMED TO STOP (OR GO 5MPH) AFTER 200 MILES UNLESS THE DEF PROBLEM IS FIXED.

Engine
Filed Oct 23, 2015124 milesFL

TL* THE CONTACT OWNS A 2016 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED SHORTLY AFTER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE, HOWEVER, RE-FLASHED THE COMPUTER. IN ADDITION, THE TECHNICIAN DEEMED THE VEHICLE UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT A TERMINAL ON THE TOTALLY INTEGRATED POWER MODULE WAS SHEARING OFF CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 124.

Electrical System
Filed Oct 22, 2015124 milesFL

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO TO FIND THE PROBLEM!!! THERE HAVE BEEN NUMEROUS FAILURES TO DATE. THIS WILL GET PEOPLE KILLED. THE 2016 RAMS HAVE ONLY BEEN ON THE ROAD FOR A MONTH. I OWN ONE AND MY VEHICLE IS PRESENTLY IN THE SHOP FOR REPAIR AFTER 10 ENGINE FAILURES!!!! WHEN THERE WERE NO FAILURE CODES ON MY RAM 2500.. AND.. IT FAILED AND SHUT DOWN ON THE TECH WHEN BACKING IT OUT OF THE BAY THE VEHICLE WAS TAKEN AWAY FROM ME AS UNSAFE TO DRIVE. THAT WAS A WEEK AGO. IT IS STILL STUCK IN THE SAME BAY AS IT WILL NOT CRANK. PROBLEM: TIPM TOTALLY INTEGRATED POWER MODULE OR PDC INTEL PWR. PART # 68243265AD IS THE PROBLEM. THE MAIN TERMINAL INPUT CARRYING ALL ELECTRICAL POWER INTO THE VEHICLE IS BEING OVER TORQUED DURING MANUFACTURE. THIS IS CAUSING THE TERMINAL TO SNAP AND ONLY GIVE INTERMITTING POWER TO THE VEHICLE DURING OPERATION AND CAUSING THE TOTAL SHUT OF THE VEHICLE'S COMPUTERS AND SHUTDOWN OF THE VEHICLE. IN ADDITION TO THE THIS PROBLEM WHICH COULD CAUSE POSSIBLE DEA

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Ram 2500 → · Every 2500 year → · How the figures are calculated →