NOT SURE IF THIS IS THE RIGHT PLACE FOR THIS BUT FIGURED IT WAS A START. I HAVE A 2016 RAM 2500 WITH THE CUMMINS DIESEL. EVERY SO OFTEN THE TRUCK LEAKS FUMES INTO THE CAB OF THE TRUCK. I HAVE READ ON MANY FORUMS ONLINE IT SEEMS TO BE A COMMON PROBLEM NOT ONLY WITH THE 1500 ECO TRUCK BUT WITH THE BIGGER 2500,3500 TRUCKS. RAM SAYS THERE IS NO PROBLEMS FROM WHAT I HAVE READ BUT IT SEEMS TO ME THAT THIS IS A SERIOUS SAFETY ISSUE!! ONE GUY POSTED THAT RAM JUST TOLD HIM TO USE THE RECIRCULATE BUTTON TO STOP THE SMELL. THAT'S FINE AND DANDY BUT WHEN YOU DO THAT YOU CAN NOT USE THE DEFROST WITCH IS A PROBLEM IN THE RIGHT WEATHER CONDITIONS BECAUSE THE WINDOWS WILL FOG UP. SO YOU HAVE TO ROLL THE WINDOWS DOWN TO GET FRESH AIR. I WOULD APPRECIATE ANY INFO YOU HAVE ON THIS ISSUE OR COULD POINT ME TO THE RIGHT AGENCY THAT COULD HELP ME FORCE RAM TO FIX THIS PROBLEM. AGIAN BIG SAFETY PROBLEM! IF SOMEONE HAS NO SENSE OF SMELL LIKE ONE OF MY BEST FRIENDS HTHEY COULD PASS OUT WHILE DRIVING AND KILL HIMSELF IF SOMEONE ELSE. THANKS AGAIN
2016 Ram 2500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
TAKATA RECALL- AFTER TRAVELING 2 HOURS TO WORK IN -6 DEGREE WEATHER I HAVE TO ROLL THE WINDOW DOWN FOR THE SECURITY CHECK. AFTER 2 HOURS OF DRIVING WITH THE TRUCK WELL HEATED INSIDE MY DRIVER SIDE WINDOW POPPED AND BELIEVE THAT THE WINDOW TRACK IS MOVING WITHOUT THE WINDOW. HAD TO OPEN THE DOOR SINCE I COULD HAND THE GUARD MY ID THROUGH THE WINDOW. I'VE RESEARCHED ONLINE AND HAVE FOUND NUMEROUS COMPLAINTS ABOUT MY MODEL AND YEAR TRUCK SO I KNOW THAT I AM NOT ALONE. APPARENTLY THE DESIGN OF THE WINDOW CLIPS AND TRACK ASSEMBLY IS DIFFERENT THEN THE YEARS PRIOR. THE CLIPS ARE FLIMSY AND SOMETIMES BREAK. I UNDERSTAND THE WINDOW COULD FREEZE BUT AFTER TWO HOURS OF DRIVING YOU WOULD THINK THAT IT WOULD BE SAFE TO OPERATE THE WINDOW. ALL OF MY OTHER WINDOWS ARE WORKING FINE AFTER I HAD THE ISSUE WITH MY DRIVER SIDE WINDOW.
INTEGRATED BRAKE CONTROLLER DOES NOT OUTPUT ENOUGH POWER TO APPLY BRAKES ON CAMPER PROPERLY
REAR WINDOW LEAKING WATER ON ROOF, SEATS, AND CARPET. TRUCK WAS SITTING IN DRIVEWAY
INTERMITTENT DIESEL EXHAUST ENTERS VEHICLE WHEN USING HEATER. THIS OCCURS WHEN DRIVING, ENGINE TEMPERATURE NORMAL, DIESEL EXHAUST WILL ENTER THROUGH HEATER VENTS. IT STOPS IF THE HEATER IS TURNED OFF AND DOES NOT OCCUR WHEN HEATER IS TURNED IN A FEW MINUTES NOR MAY IT REOCCUR FOR AN EXTENDED LENGTH OF TIME. IT IS BAD ENOUGH TO CAUSE A HEADACHE. I HAVE TO OPEN THE WINDOWS TO CLEAR THE FUMES. AS IT IS INTERMITTENT I HAVE NOT BEEN ABLE TO REPRODUCE FOR THE RAM DEALER.
I WOULD LIKE TO ADD MY VEHICLE TO THE LIST OF ONES WITH THE STEERING LINKAGE ISSUE. I HAVE A 2016 RAM 2500 DIESEL AND AFTER I PURCHASED THE TRUCK USED WITH 34000 MILES THE STEERING FELT LOOSE SO I CRAWLED UNDER IT AND QUICKLY FOUND THE. COUPLING FOR STRAIGHTENING THE STEERING WHEEL WAS LOOSE AND THE BACK UP NUTS WAS NOT TIGHT. I THOUGHT IT WAS A FLUKE SO I TIGHTENED IT. I HAD IT ALIGNED AT THE LOCAL RAM DEALERSHIP AND ABOUT TWO WEEKS AFTER THAT IT WAS LOOSE AGAIN. I HAD MARKED IT AFTER THE ALIGNMENT SO I WAS ABLE TO REALIGN IT AND I COATED IT IN OIL BASE PAINT AND CRANKED IT TOGETHER WITH TWO 24' PIPE WRENCH'S. I KNOW MY VEHICLE VERY WELL AND IF I HAD NOT NOTICED THIS IT COULD HAVE EASILY BEEN A DIFFERENT OUTCOME. OF COURSE NOW IT WILL PROBABLY NEVER COME APART BUT I WANTED TO BE ABLE TO TRUST IT. THIS IS A PROBLEM THAT YOU REALLY NEED TO ADDRESS.
ON 6/22/18, THE OPERATOR NOTICED A KNOCKING OR CLUNKING SOUND COMING FROM THE FRONT END. VEHICLE WAS BROUGHT TO THE WOODSTOCK GARAGE WITH 23358 MILES. REPAIR ORDER 17572 WAS COMPLETED AND IT WAS FOUND TO HAVE A LOOSE LEFT INNER TIE ROD LOCK NUT LOOSE. IT WAS INSPECTED, REPAIRED AND ALIGNED. INITIALLY WE WERE CHARGED FOR THE REPAIR, BUT LATTER RECEIVED CREDIT, ON 13 SEP 18 IT WAS AGAIN FOUND TO HAVE A LOOSE LOCK NUT, IT WAS REPAIRED UNDER WARRANTY WITH 26498 MILES. AS A PRECAUTION IT WAS BROUGHT BACK TO WOODSTOCK GARAGE TO HAVE THE FRONT END INSPECTED UNDER RO 19288 MILES 28224. RO INDICATES ALL STEERING COMPONENTS WERE TIGHT.
I DON'T KNOW WHAT HAPPEN TO MY INTERIOR DOOR HANDLE BUT THE PLASTIC SCREWS BROKE AND THE DOOR ISN'T STURDY ANY MORE. I CALLED CUSTOMER CARE FOR RAM IF THIS CAN BE REPAIRED BUT THEY DIDN'T CARE. I SECOND GUESS USING THE HANDLE AND THEREFORE ALMOST FALL OUT OF MY TRUCK TO CLOSE MY DOOR BECAUSE I DON'T KNOW WHAT TO USE TO CLOSE THE DRIVERS DOOR. ANOTHER ISSUE WITH THIS TRUCK IS THE BRAKES. IF YOU COME TO AN ABRUPT STOP YOU CAN FEEL THE TRUCK TRYING TO STOP AND YOU FEEL A WEIRD MOVEMENT ON THE BREAK PEDAL AND A FEW SECONDS LATER THE TRUCK STOPS. LASTLY THERE IS AN ELECTRICAL GLITCH IN MY TRUCK. THE NAV/ RADIO DISPLAY SOMETIMES BLACKS OUT DURING STARTING MY TRUCK. SOME TIMES ALSO AFTER STARTING MY TRUCK THE BACKUP CAMERA DISPLAY IS SCRAMBLED IN REVERSE GEAR.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS STATIONARY, THE TRANSMISSION FAILED TO OPERATE PROPERLY. UPON PLACING THE VEHICLE IN PARK, THE GEAR SHIFT SLIPPED OUT OF GEAR ON SEVERAL OCCASIONS OVER THE PAST FIVE MONTHS. ON ONE OCCASION, THE VEHICLE SLIPPED INTO REVERSE AND INDEPENDENTLY ACCELERATED BACKWARDS RAPIDLY. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN PARK, BUT THE GEAR SHIFT INDICATOR ERRONEOUSLY DISPLAYED ANOTHER GEAR. CLASSIC CHRYSLER DODGE JEEP RAM (1102 WALTON DRIVE, TEXARKANA, TEXAS 75503, (903) 716-0600) WAS MADE AWARE OF THE FAILURES, BUT COULD NOT DUPLICATE THEM OR LOCATE THE SOURCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
WHEN DRIVING BETWEEN 62AND 80MPH THE TRUCK DEVELOPS A SHACK THROUGH THE WHOLE TRUCK THAT MAKE IT HARD TO SEE OUT OF MIRRORS AND IS UNCOMFORTABLE TO DRIVE NOT FEELING VERY SAFE
DRIVING 73 MPH AND LOUD 'EXPLOSION' AND VIOLENT SHAKE CAME FROM CENTER OF TRUCK. CLOSE TO LITHIA DODGE IN BRYAN TX. PULLED IN TO SEE TRANSMISSION FLUID POURING FROM TRANSMISSION. TRUCK HAS BEEN IN THE SHOP FOR TWO WEEKS. SERVICE ADVISOR INDICATED THAT U JOINT FAILED AND CRACKED THE TRANSMISSION. REQUIRING THE REPLACEMENT OF TRANSMISSION AND DRIVE SHAFT. DANGEROUS SITUATION. CHRYSTLER SHOULD BE HELD ACCOUNTABLE. VERY CONCERNED THAT TRUCK COULD HAVE BE SENT VIOLENTLY ACROSS THE ROAD.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE REGENERATION PROCESS WARNING INDICATOR ILLUMINATED. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED EXTREME HEAT COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO MCSWEENEY CHRYSLER DODGE JEEP RAM (2605 DR JOHN HAYNES DR, PELL CITY, AL 35125, (205) 814-7300) WHERE THE CONTACT WAS INFORMED THAT THEY WERE AWARE OF THE FAILURE. AT NIGHT, BLUE FLAMES CAME OUT OF THE EXHAUST PIPE WHEN THE REGENERATION PROCESS BEGAN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,775. *TT CONSUMER STATED IT IS NOT A FAILURE BUT A DESIGN OVERSIGHT. UPDATED 11/27/18*JB
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V5612000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2017. THE DEALER (RALPH SELLERS CHRYSLER DODGE JEEP RAM, 14215 AIRLINE HWY, GONZALES, LA 70737) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. **TR THE CONSUMER STATED ALL REPAIRS COMPLETED ON 09/19/18. *TR
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE TAILGATE UNLATCHED AND OPENED INDEPENDENTLY, WHICH CAUSED THE ITEMS ON THE BED OF THE VEHICLE TO FALL ONTO THE HIGHWAY. THE VEHICLE WAS TAKEN TO URSE DODGE CHRYSLER JEEP RAM (14 TYGART VALLEY MALL, WHITE HALL, WV 26554, (304) 363-9300), BUT THEY CLAIMED TO KNOW NOTHING ABOUT THE TAILGATE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 9,800. **TR *JB
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 17V562000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. CEDAR CITY CHRYSLER DODGE JEEP RAM (1010 N MAIN ST, CEDAR CITY, UT 84721, (435) 586-8290) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
FOR THE LAST YEAR OR SO, I HAVE BEEN HAVING AN ISSUE WITH THE 4WD SHIFT IN PROGRESS MESSAGE COMING ON AT RANDOM TIMES. I HAVE HAD IT TO THE DEALERSHIP WHERE I PURCHASED IT AT, VICTORY RAM OF KANSAS CITY AND THEY "COULD NOT DUPLICATE THE PROBLEM".
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SUNSET DODGE CHRYSLER JEEP RAM FIAT (LOCATED AT 7745 S TAMIAMI TRAIL, SARASOTA, FL 34231, (941) 922-2400), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MACCORD DODGE CHRYSLER JEEP (LOCATED AT 990 TENNANT WAY, LONGVIEW, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *TR
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RED BLUFF DODGE CHRYSLER JEEP RAM (545 ADOBE RD, RED BLUFF, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND THEY ONLY RECEIVED RECALL PARTS ONCE A MONTH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED GLENDENNING MOTOR COMPANY AT 641-464-3241 (LOCATED AT 1100 E SOUTH ST, MT AYR, IA 50854) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILAABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CRUISE CONTROL WAS REPROGRAMMED. WHILE DRIVING AT ANY SPEED, THE CRUISE CONTROL ACCELERATED OR DECELERATED RANDOMLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CRUISE CONTROL WAS REPROGRAMMED AGAIN. THE FAILURE RECURRED AND THE DEALER STATED THAT NOTHING ELSE COULD BE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,100. PARTS DISTRIBUTION DISCONNECT FOR 17V821000 (POWER TRAIN) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES).
PULLED OUT OF A SIDE ROAD MAKING A LEFT ONTO MAIN ROADWAY (ROADWAY WAS DAMP AFTER A RAIN STORM) TRACTION CONTROL LIGHT FLASHED AND THROTTLE PEDAL BECAME INOPERATIVE. I RECEIVED A SERVICE ELECTRIC THROTTLE MESSAGE ON THE DASH. I WAS WITHOUT ANY THROTTLE CONTROL FOR ABOUT TWO MINUTES AND IN THAT TIME WAS ALMOST REAR ENDED TWICE.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LARRY H. MILLER DODGE RAM TUCSON, 4220 E 22ND ST, TUCSON, AZ 85711, (520)-395-9311) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I WAS DRIVING DOWN THE STREET AT 35 MPH WHEN ALL OF A SUDDEN I LOST MY BRAKES. I HAD TO SWERVE TO AVOID HITTING ANOTHER CAR AND ENDED UP ON THE SIDEWALK. I THEN PUSHED MY EMERGENCY BRAKE IN TO STOP. I RAN INTO A STREET SIGN AND THE FRONT PASSENGER QUARTER PANEL, LIGHT AND MIRROR WERE DAMAGED. ONCE I WAS ABLE TO GET A TOW TO MY OFFICE I REALIZED THAT WHAT HAD HAPPENED WAS THE SHOCK HAD BROKEN OFF THE AXLE AND SEVERED THE BRAKE LINE. THIS IS THE FOURTH TIME THAT THIS SHOCK HAS COME OF THE AXLE AND DODGE HAS DONE NOTHING TO SOLVE THE PROBLEM. NOW MY LIFE WAS PUT IN DANGER ALONG WITH THAT OF OTHERS ON THE ROAD. THANK GOD A PEDESTRIAN WASN'T ON THE SIDEWALK OR THEY WOULD BE DEAD.
2016 RAM DIESEL 2500 4WD HEAVY DUTY, 27,022 MILES/33 MONTHS. NOTICED SEVERE CORROSION ON BOTH 12V BATTERIES 'NEGATIVE' POSTS. AFTER REMOVING CONNECTIONS, FOUND MULTIPLE CRACKS ON THE BATTERY ITSELF WHERE THE NEGATIVE POSTS ARE INSTALLED. CRACKS ALLOWED BATTERY ACID AND FUMES TO ESCAPE (BOTH CORROSION HAZARD, BREATHING HAZARD, AND EXPLOSIVE FUME SITUATION). THESE ARE OEM BATTERIES, LEFT IN ITS ORIGINAL STATE SINCE PURCHASED NEW FROM DEALER.
I HAVE TWO OUTSTANDING RECALLS ON MY TRUCK. THE DIESEL WATER PUMP RECALL AND THE BRAKE TRANSMISSION SHIFT INTERLOCK BOTH OF THESE RECALLS WERE ISSUED IN 2017 AND NEITHER HAS A REMEDY.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WHITE MOTORS INC (175 OLD FARM RD, ROANOKE RAPIDS, NC 27870, (252)-537-6138) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 57,000. *TT
DODGE/RAM HAVE BEEN HAVING THIS PROBLEM FOR YEARS AND IT HAS BECOME THE "NORMAL" FOR THEIR TRUCKS, BUT THIS THE SLACK IN THE STEERING COLUMN IS HARDLY ACCEPTABLE. I HAVE TO CONSTANTLY DRIVE WITH MY STEERING AT 10 O'CLOCK TO DRIVE STRAIGHT (EVEN AFTER ALIGNMENTS) AND QUICKLY ADJUST 3-4 INCHES TO ADJUST RIGHT IF IT SUDDENLY STARTS PULLING THE OTHER WAY. I HAVE TO CONSTANTLY GET MY STEERING ALIGNED AS THE LEFT FRONT TIRE'S TOE GOES OUT EVERY 6-9 MONTHS CAUSING THE TRUCK TO PULL RIGHT VERY HARD WHEN BRAKING. IT IS A CONSTANT "HIGH-ALERT" STATUS TO DRIVE BECAUSE THE SLIGHTEST WIND CHANGE, PAVEMENT TEXTURE, OR EVEN MOTORCYCLE PASSING IS ENOUGH TO MAKE THE STEERING SHIFT FROM PULLING RIGHT TO PULLING LEFT. THIS THROWS ME INTO THE LEFT LANE SOMETIMES, WHICH PUTS MY LIFE AND THOSE AROUND ME AT RISK. THIS IS A FAIRLY NEW TRUCK AND WAS DOING IT WHEN I BOUGHT IT. I THOUGH NOTHING OF IT AS IT WAS STILL IN WARRANTY BIT SEVERAL RAM DEALERSHIPS IN MULTIPLE STATES HAVE SAID THEY COULDN'T FIND ANYTHING AND THAT IT IS "NORMAL." I FIND THAT CHRYSLER IS NEGLIGENT TO THEIR CUSTOMERS AND PUT PEOPLE'S LIVES ON THE LINE. I HAVE A 2017 RAM 1500 FOR MY COMPANY WORK TRUCK AND IT DOES THE EXACT SAME THING, BUT PULLS THE OPPOSITE DIRECTION. IT ONLY HAS 5000 MILES WHEN IT STARTED DEVELOPING SLACK IN THE STEERING. CHRYSLER REFUSES TO SPEND THE EXTRA .02 CENTS PER VEHICLE TO PUT A RELIABLE STEERING VIBRATION DAMPER IN THE STEERING COLUMN. THE MORE I RESEARCH, THE MORE I FIND THAT THIS HAS BEEN GOING ON FOR D
DEAD PEDAL , IF I START ACCELERATING FROM A STOP AND NOTICE I CANNOT MAKE IT, LET OFF THE GAS AND REAPPLY, THERE IS A LONG DELAY FOR ACCELERATION. I HAVE ALMOST BEEN HIT A NUMBER OF TIMES AND NOW WORRIED TO CUT INTO TRAFFIC. EXCESSIVE LAG TIME WHEN AC IS ON. TAKES LONGER TO GET POWER.
I HAD DRIVE MY 2016 RAM 2500 MEGA CAB CUMMINS DIESEL 4X4 TO A PLACE ON A SLIGHT DECLINE. I PLACED THE TRANSMISSION IN PARK (COLUMN SHIFT) AND LEFT THE TRUCK RUNNING. I HAD NOT APPLIED THE PARKING BRAKE. WITHIN A FEW SECONDS I NOTICED THE TRUCK BEGINNING TO ROLL DOWNHILL. I LOOKED AT THE GEAR INDICATOR AND NOTICED IT WAS IN PARK. I STEPPED ON THE BRAKE AND THE TRUCK STOPPED. I RELEASED THE BRAKE AND IT BEGAN ROLLING FORWARD AGAIN. I STEPPED ON THE BRAKE AGAIN AND THE TRUCK STOPPED. I GRABBED THE GEAR SELECTOR AND IT WOULD NOT MOVE. I STEPPED ON THE BRAKE AND THEN MOVED THE GEAR SELECTOR THROUGH REVERSE, NEUTRAL AND DRIVE AND COULD FEEL THE VEHICLE TORQUE WITH EACH GEAR CHANGE. I PLACED THE SELECTOR BACK IN PARK AND THE VEHICLE ROLLED SLIGHTLY AND THEN STOPPED AS IT NORMALLY DOES. MY VEHICLE WAS CHECKED BY AN AUTHORIZED DEALER WHO SAID THEY FOUND NO PROBLEM, INCLUDING THE TEST FOR THE BRAKE INTERLOCK THAT WAS RECALLED. I AM CONCERNED THAT THERE IS ANOTHER PROBLEM, PERHAPS WITH THE PARKING PAWL NOT ENGAGING ON AN INTERMITTENT BASIS.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (HADDAD DODGE RAM, 3000 HARRIS RD, BAKERSFIELD, CA 93313, (661) 527-4315) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
EXHAUST SMELL IN CAB. INTERMITTENT AT SLOW SPEEDS. DEALER SAYS USE RECICULATION ON AC TO KEEP EXHAUST FROM CABIN
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN THE REVERSE POSITION, BUT THE VEHICLE ACCELERATED FORWARD. AS A RESULT, THE VEHICLE CRASHED INTO A MOBILE HOME AND A PORTABLE SHED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND MID-SECTION. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
TL* THE CONTACT OWNS A 2016 RAM 2500. AFTER REVERSING INTO A PARKING SPACE, THE CONTACT SHIFTED THE GEAR SHIFTER TO PARK, APPLIED THE EMERGENCY BRAKE, REMOVED THE KEY FROM THE IGNITION SWITCH, AND EXITED THE VEHICLE. THE CONTACT NOTICED THAT THE VEHICLE STARTED TO ROLL BACKWARDS ON A FLAT SURFACE. THE VEHICLE STOPPED AT A CURB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN), BUT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LARRY H MILLER DODGE (4220 22ND STREET, TUCSON, ARIZONA 85711) FOUR TIMES FOR TRANSMISSION FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
WHEN OPERATING 2016 RAM 2500 AND TOWING A TRAILER, THE TAILGATE DROPPED WHILE TRAVELING CAUSING THE TAILGATE TO BECOME DAMAGED AND STRIKING THE TRAILERS JACK HANDLE AND BENDING TAILGATE. I'VE READ SEVERAL COMPLAINTS THAT THE TAILGATES ARE DROPPING WHILE OPERATING TRUCK.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE PARKED AT HOME, THE VEHICLE INDEPENDENTLY ROLLED AWAY WHILE ENGAGED IN PARK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. C.H. URNESS CHRYSLER JEEP DODGE RAM (505 CHERRY HEIGHTS RD, THE DALLES, OR 97058) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE PART FOR THE 2016 RAMS NOT BEING MANUFACTURED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. PARTS DISTRIBUTION DISCONNECT.
MULTIPLE RECALLS OPEN,DEALER UNABLE TO FIX DUE TO PARTS UNAVAILABILITY. RESULT IN CUSTOMERS DRIVING UNSAFE VEHICLES.
T79/NHTSA 17-821 RECALL.. JUST WONDERING IF AND WHEN THE FIX MAY HAPPEN? IT HAS HAMPERED MY CHANCE OF SELLING IT DUE TO THE OPEN RECALL AND THE FACT OF NO GIVING DATE AS TO WHEN IT WOULD BE FIXED, DEALER WILL NOT BUY IT ( THE ONE WHO WOULD, WOULD ONLY GIVE A SMALL PERCENT OF IT VALUE) AND A BUYER BACKED OUT CAUSE OF THE TYPE OF SAFETY ISSUES IT IS. I SPOKE TO THE DEALER SHIP AND THEY HAVE SAID THAT THEY HAVE NOT BEEN GIVING ANY IDEAS OR A TIME FRAME WHEN FCA WOULD HAVE A FIX. JUST WONDERED WHAT IF ANY OPTIONS I MAY HAVE TO GET IT FIXED OR GET A SAFER VEHICLE. THANK YOU
I HAVE TWO RECALLS ON THIS TRUCK,17V-562 AND 17V-821 . ONE DATING BACK TO SEPTEMBER 2017 AND JUST RECEIVED 17V-821 . BOTH RECALLS SAY THE REMEDY FOR THIS CONDITION IS NOT CURRENTLY AVAILABLE, AND BOTH ARE SAFETY ISSUES, FCA SENDS OUT RECALLS AND THEN DOES NOTHING! ARE YOU AWARE OF THIS,IS THERE NOTHING YOU CAN DO. THIS IS TOTALLY UNACCEPTABLE!
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER (LITHIA CHRYSLER DODGE OF TRI-CITIES, 7171 W CANAL DR, KENNEWICK, WA 99336) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE CONTACT RECEIVED ONLY EIGHT VOLT BRAKING POWER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD (30101 S DIXIE HWY, HOMESTEAD, FL 33033) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,831.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILLY CRAFT CHRYSLER DODGE JEEP RAM AT (434) 845-3456 (LOCATED AT 2630 LAKESIDE DR, LYNCHBURG, VA 24501) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER (PISCHKE MOTORS OF WEST SALEM, 1460 WI-16, WEST SALEM, WI 54669) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RENO DODGE RAM, 700 KIETZKE LANE, RENO, NC 89502) AND WAS NOTIFIED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOSS BROTHERS CHRYSLER OF RIVERSIDE (8151 AUTO DR, RIVERSIDE, CA 92504, (951) 688-6200), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (WEST HILL CHRYSLER JEEP DODGE, 900 W HILLS BLVD, BREMERTON, WA 98312) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CAME TO STOP LIGHT AFTER RUNNING 20 MINUTES ON THE FREEWAY. WHEN PULLING AWAY, THE THROTTLE WAS NOT RESPONDING, BUT I WAS IN THE INTERSECTION (SINCE THE TRUCK MOVES WITHOUT YOUR FOOT ON THE BRAKE) AND NEEDING TO ACCELERATE TO NOT GET HIT. PRESSED ON AND OFF THE ACCELERATOR UNTIL FINALLY THE ENGINE STARTED TO RESPOND. THIS IS THE 4TH OR 5TH INCIDENT. MY PREVIOUS INCIDENTS WERE REPORTED UNDER COMPLAINT NUMBER 10969231. INCIDENT OCCURRED WITH 14862 MILES ON THE ODOMETER.
TRUCK SUDDENLY SHUT OFF WHILE TRAVELING ON THE HIGHWAY AT HIGHWAY SPEED. COMPLETE SHUT DOWN OF ALL ELECTRICAL SYSTEMS AND ENGINE (NOTHING WORKED) DEALER DIAGNOSED AS ELECTRICAL FAILURE OF POWER DISTRIBUTION MODULE AND SEVERAL OTHER ELECTRICAL PARTS DUE TO CORROSION IN THE WIRING HARNESS. HAD THERE BEEN HEAVIER TRAFFIC OR I BEEN IN THE MIDDLE OR LEFT LANE WHEN TRUCK FAILED, I WOULD HAVE LIKELY CAUSED AN ACCIDENT. EVEN THE FLASHERS WOULDN'T WORK.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE MISSING SPRINGS. THE VEHICLE WAS REPAIRED AND DEEMED OPERABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
OWNED THIS TRUCK FOR LESS THAN A YEAR BOUGHT WITH 6000 MILES. VEHICLE DOWN SHIFTS INTO A LOW GEAR WHILE APPROACHING A STOP. THIS PRESENTS A SAFETY ISSUE ON SNOW COVERED ROADS AND EVERYDAY DRIVING CONDITIONS. THE TRUCK HAS BEEN IN THE DEALERSHIP TWICE FOR THIS PROBLEM AND IT HAS NOT BEEN FIXED.THE DEALERSHIP SAYS THEY FIXED IT? EXHAUST HAS BROKEN FROM THE WELDS I NOTICED THIS AT 20,000 MILES. THIS HAS CAUSED THE EXHAUST SYSTEM TO LEAK UNDERNEATH THE CAB. A STRONG COOLANT SMELL REGULARLY IN THE FRONT OF THE TRUCK, DEALERSHIP SAYS NO PROBLEMS, IF SO WHY DOES IT CONTINUE? CRACKING SOUND IN THE PASSENGER SIDE DASH ALSO HAS BEEN IN THE DEALERSHIP AND NOT FIXED.
RECALL FOR WATER PUMP FAILURE, CONTACTED DEALERSHIP SEVERAL TIMES, NO PARTS AVAILABLE TO FIX STILL AT THIS TIME, SAFETY ISSUE FOR FIRE RISK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Ram 2500 → · Every 2500 year → · How the figures are calculated →