1997 Plymouth Grand Voyager complaints

VENTILATION SYSTEM ONLY FUNCTIONS ON HIGH SETTING. ALSO, THIS HAS CAUSED POOR VISIBILITY WHEN TRYING TO DEFROST THE WINDSHIELD. DEALER HAS NOT BEEN ABLE TO DETERMINE THE PROBLEM. *AK *TS *JB

AUTO TRANSMISSION SHUTTERS WE SHIFTING FROM 1 TO 2 AND 2 TO THIRD GEAR.*AK

A MOUNTING BRACKET ON THE DRIVER'S SIDE FRONT STRUT TOWER THAT SECURES THE UPPER END OF THE CONNECTING ARM BETWEEN THE STRUT TOWER AND THE FRONT STABILIZER BAR FAILED CATASTROPHICALLY. THE FAILURE OCCURRED WHILE DRIVING ON THE FREEWAY AT 60 MPH RESULTING IN AN IMMEDIATE, SEVERE DIVE AND PULL TO THE LEFT. THEN THE FREE END OF THE ARM, STILL HOLDING THE BRACKET REMNANT, SWUNG OUT AND DOWN INTO THE INNER TIRE SIDEWALL RESULTING IN A BLOW OUT. IT WAS ALL THAT I COULD DO TO GET THE VAN SAFELY TO THE SIDE OF THE ROAD. I CONSIDER THIS FAILURE TO BE LIFE THREATENING AND STRUCTURAL IN NATURE AS THERE WAS NO SIGN OF CORROSION AND NO WARNING OF THE IMPENDING EVENT. THE BREAK AT THE STRUT TOWER SHOWED VERY CLEAN METAL.*AK

FAILURE OF THE RACK AND PINION STEERING SYSTEM ON 1997 PLYMOUTH VOYAGERVIN [XXX]. FIRST FAILURE WAS JULY, 16 2001 AT 72,936 MILES REQUIRING COMPLETE REPLACEMENT OF THE RACK AND PINION AND THE POWER STEERING PUMP. FAILURE MODE WAS EXTREMELY DIFFICULT STEERING IE. HIGH FORCE REQUIRED ON THE STEERING WHEEL TO GUIDE THE VEHICLE. SECOND FAILURE OCCURRED AT 104,575 WITH SAME SYMPTOM AS ABOVE AND AGAIN REQUIRED REPLACEMENT OF THE ENTIRE RACK AND PINION. THE DEALER CLAIMED THERE WAS NO PROBLEM AND A CALL TO CHRYSLER CUSTOMER SERVICE RESULTED IN NO ASSISTANCE OR IMPROVEMENT FOR THIS FAILURE.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AUTOMATIC TRANSMISSION FAILURE @ 55865 MILES WHILE ON VACATION IN NORTHERN CALIFORNIA. WAITED 5 1/2 FOR TOW, GOT TO DODGE DEALER, TOLD ME THE TRANSMISSION BLEW UP, WARRANTY IS ONLY FOR 36000, BUT TRANSMISSION REPAIR IS A COMMON PROBLEM AMONGST DODGE, CHRYSLER, PLYMOUTH VANS ACCORDING TO "INSIDE SERVICE CONSULTANTS" WHO HAVE SEEN THIS PROBLEM MANY TIMES. WAS EVEN TOLD IF THE "PUBLIC" KNEW ABOUT IT, SALES WOULD TANK!*AK

DAIMLER CHRYSLER REFUSES TO REIMBURSE US FOR CLOCKSPRING FOR A 1997 PLYMOUTH GRAND VOYAGER. WE REPLACED THE PART BEFORE WE HAD KNOWLEDGE OF THE RECALL. WE SUBMITTED THE REQUIRED INFORMATION FOR REIMBURSEMENT AND CHRYSLER SAID THAT WE WOULD NOT GET REIMBURSED BECAUSE WE REPLACED THE PART OURSELVES AFTER THE RECALL WAS ANNOUNCED. WE WERE NOT AWARE OF RECALL UNTIL AFTER REPLACEMENT WHEN WE RECEIVED ANOTHER RECALL NOTICE. WE NEVER RECEIVED THE FIRST ONES. I FEEL IT SHOULD NOT MATTER IF WE REPLACED THE PART OURSELVES AFTER THE RECALL. ESPECIALLY KNOWING THAT THIS FAILURE AFFECTED THE DRIVER SIDE AIRBAG. *AK

CONSUMER STATES WHILE DRIVING STEERING WHEEL LOCKS UP INTERMITTENTLY WHILE MAKING LEFT OR RIGHT TURNS. *AK

CONSUMER STATES THAT WHILE DRIVING IN THE RAIN WINDSHIELD WIPERS WOULD WORK INTERMITTENTLY.DEALER NOTIFIED.*AK

CONSUMER STATES THAT WHILE DRIVING TRANSMISSION WOULD SLIP. DEALER NOTIFIED.*AK

CONSUMER STATES THAT REAR SEAT BELT BUCKLE , SECOND ROW, IS NOT WORKING PROPERLY. DEALER HAS NOT YET BEEN NOTIFIED. *AK

WHEN FOOT IS ON BRAKE PEDAL, CAR SURGES FORWARD, CAUSING AN ACCIDENT. DEALER HAS FOUND NO CAUSE FOR PROBLEM, WHICH CONTINUES TO OCCUR. (DATE BELOW IS APPROXIMATE FOR ACCIDENT). *NLM

CONSUMER STATES THAT PASSENGER ENTERED VEHICLE AND SAT ON MIDDLE BENCH SEAT. A PIECE OF SPRING OR COIL BROKE THROUGH THE LEATHER ,CAUSING SERIOUS INJURY TO PASSENGER'S LEG.*AK

FUEL GAUGE INTERMITTENT NON-FUNCTIONAL. INCREASINGLY MORE FREQUENT ENGINE DYING EPISODES, THEN IS ABLE TO RESTART AFTER 5-10 MINUTES REST PERIOD. MIL LAMP CODE READS BATTERY POWER DISCONNECT TO PCM DURING PREVIOUS 40 ENGINE CRANKS. I SUSPECT A FAULTY RELAY( SWITCH) COMPONENT THAT FAILS AT CERTAIN VOLTAGES AND AFTER EQUILIBRATION REST PERIOD ITS VALUE RETURNS TO NORMAL AND RESTARTS (ALLOWS CURRENT TO PASS THROUGH FROM BATTERY. SOURCE TO PCM AND INTO IGNITION CIRCUIT). *NLM

1997 PLYMOUTH GRAND VOYAGER CLOCK SPRING RECALL. *MR THE VEHICLE CLOCK SPRING FAILED PRIOR TO RECALL NOTICE. THE CONSUMER REQUESTED REIMBURSEMENT BUT THE MANUFACTURER REFUSED BECAUSE THE CONSUMER DIDN'T SUBMIT PAGE TWO OF THE INVOICE. *SCC *NLM

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE VEHICLE WAS LEAKING GASOLINE FROM UNDERNEATH THE VEHICLE. *AK

THE CONSUMER NOTICED GAS LEAKING FROM THE VEHICLE. *JB

THE VEHICLES AIR CONDITIONER DID NOT CHARGE AND ALSO LEAKED FLUID. *NLM

WHILE DRIVING THE CHILD UNLOCKED HIS/HERSELF FROM THE INTEGRATED CHILD SEAT. *JB

THE VEHICLES WAS EQUIPPED WITH GEN III SAFETY BELTS THROUGHOUT THE VEHICLE. THE CONSUMER HAD 3 CHILDREN UTILIZING 3 BOOSTER SEATS SIMULTANEOUSLY. THE CONSUMER IS CONCERNED THAT BELTS MAY COMPROMISE THE CHILDREN'S SAFETY BECAUSE THE BUCKLES UNLATCH TO EASILY. *NLM

WIPERS ACTIVATE WHEN TURNED OFF(ON SUNNY DAYS) AND DO NOT WORK IN INTERMITTENT MODE. *JB

THE CLOCK SPRING HAD BECOME INOPERATIVE. THE CONSUMER REQUESTED A REIMBURSEMENT OF THE MONIES SPENT ON REPAIR, BECAUSE OF A RECALL THAT WAS ISSUED. SCC *JB

WHEN CAR IS SLOWING TO MAKE A TURN, THE WINDSHIELD WIPERS COME ON. THE SERVICE ENGINE LIGHT STAYS ON. WHEN A DIAGNOSTIC TEST WAS PERFORMED, THE CODE WHICH CAME UP INDICATED A PROBLEM DID NOT EXIST. IT WAS DETERMINED A SHORT CAUSED THE WINDSHIELD WIPERS AND ENGINE LIGHT TO STAY ON. WHEN THE COMPUTER WAS RESET, THE LIGHT CAME BACK ON IN A MATTER OF MINUTES. I DO NOT THINK THIS PROBLEM IS DUE TO AGE OF THE CAR. MANY OF MY FRIENDS WHO HAVE THESE SAME AUTOS HAVE THE SAME PROBLEM. TO CORRECT THE PROBLEM WILL REQUIRE AN EXTENSIVE SEARCH OF THE ELECTRICAL WIRING AND IS PERFORMED ON AN HOURLY RATE. THIS COULD WELL COST HUNDREDS IF NOT THOUSANDS OF DOLLARS TO TRACK DOWN THE PROBLEM. I AM UNABLE TO SELL MY VEHICLE DUE TO THE PROBLEM WITHOUT SPENDING A LARGE SUM OF MONEY TO CORRECT THE PROBLEM. THIS PROBLEM BEGAN SEVERAL YEARS AGO, BUT WAS ONLY SPORADIC. IT DID NOT OCCUR ENOUGH TO WARRANT A SEARCH. IN THE PAST YEAR IT HAS BECOME ROUTINE. WHAT CAN PLYMOUTH CORPORATION DO TO CORRECT THIS PROBLEM WITHOUT THE EXPENSE BEING THAT OF THE OWNER. THE MECHANIC AT THE SHOP ALSO INDICATED THAT HE WAS COMPLETELY FAMILIAR WITH THIS PROBLEM OCCURRING IN MOST VANS OF THIS AGE. PLEASE ADVISE WHAT THE NEXT STEP SHOULD BE. *JB

THE VEHICLE STALLED, WHEN THE VEHICLE MADE A TURN.*JB

THE TRANSMISSION LOCKED UP, AND CAUSED THE REAR TIRES TO LOCK UP, WHICH MADE IT DIFFICULT TO CONTROL VEHICLE. *JB

WHILE HAVING OUR CAR SERVICED UNDER CLOCKSPRING RECALL, THEY FOUND THE SERPINTINE BELT TENSIONER FROZEN AND WATER PUMP LEAKING COOLANT. THE DEALER GAVE US AN ESTIMATE OF $566 TO REPLACE THE SERPENTINE BELT, TENSIONER, WATER PUMP, AND COOLANT FLUSH. THE DEALER TOLD US THE BELT COULD FAIL AT ANY MOMENT.

I JUST HAD MY THIRD MOPAR REBUILT TRANSMISSION INSTALLED TWO WEEKS AGO IN MY 97 PLYMOUTH GRAND VOYAGER--3 SPEED AUTOMATIC--3.0 LITRE. I BOUGHT THIS 97 PLY GRAND VOYAGER WITH 30K MILES FROM A REPUTABLE DEALER. THIS ORIGINAL TRANS WENT AT 75K. I THEN HAD THE FIRST MOPAR REBUILT INSTALLED AND REPLACED WITHIN 3,000 MILES DUE TO A FLATLY TORQUE CONVERTER. THE SECOND, AND THIRD WERE REPLACED, AT 85K AND 97K, RESPECTFULLY, DUE TO THE SAME PROBLEM. THIS TORQUE CONVERTER, "SHUTTERING", PROBLEM IS THE MAIN SYMPTOM. MOPAR HAS REPLACED THE TRANSMISSIONS, PARTS AND LABOR, WITHOUT DELAY. MY QUESTION---WHY IS THIS HAPPENING SOOOOOOO OFTEN? THE WARRANTY IS GOOD OF 36/36,000 MILES, WHICH EXPIRES AT 111,000. IS THERE ANY RECOURSE TO THIS SITUATION? IS THERE A PROBLEM WITH THESE TRANSMISSIONS? WAYNE EFFERSON. *JB

WHILE DRIVING ON THE HIGHWAY AT 45 MPH VEHICLE'S TRANSMISSION BLEW. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

WHILE TRAVELING ABOUT 35MPH ON THE HIGHWAY THE SLIDING DOOR ON THE DRIVER SIDE WILL COME OPEN WITHOUT PRIOR WARNING. PLEASE PROVIDED ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.*JB

NO PARTS AVAILABLE. RECALL#00V268000 FUEL LEAKAGE. CHRYSLER MAZDA 910-347-6678 PLEASE PROVIDE THE ADDRESS OF THE DEALER. TS

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH THE DEALER, CONSUMER RECEIVED A RECALL NOTICE ABOUT SIX MONTHS AGO, ARRANGED AN APPOINTMENT WITH THE DEALER. HAS BEEN SIX MONTHS AND THEY DON'T HAVE THE PART. PLEASE PROVIDE FURTHER INFORMATION. TS *TR

VEHICLE FIRE NAR 1/21/2003 5 MINUTES AFTER THE CONSUMERS SON PARKED THE VEHICLE, IT CAUGHT ON FIRE. AFTER THE FIRE, THE CONSUMER LEARNED OF A RECALL REGARDING A POTENTIAL FIRE.*JB

WHILE DRIVING THE VEHICLE NOTICED THE REAR SWAY BAR WAS BROKE. DEALER DONT HAVE THE PART AT THIS MOMENT. PLEASE PROVIDE FURTHER INFORMATION.. TS

THE FAILURE MODE STARTED AS INTERMITTENT (AIR BAG LIGHT CAME ON) AND THE WITHIN A MONTH STAYED ON PERMANENTLY. DT

AIR BAG LIGHT STAYS ON CLICKING SOUND COMING FROM STEERING WHEEL. (CLOCKSPRING SUSPECTED) DT

PASSANGER SUFFERS TRAMATIC/PERMANENT LEFT EYE INJURY DUE TO RESTRAINT MECHANISM FAILED TO LOCK KEEPING HIM FROM A SAFE DISTANCE FROM THE AIRBACK AND HITTING WINDSHIELD.

1. TIRE TREAD SEPARATION WITH LEFT REAR TIRE, AND 2. LEFT FRONT BEAD SEAL BLOWOUT.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

AIRBAG LIGHT ILLUMINATED, HORN NOT FUNCTIONING, CONCERN OF SAFETY OF VEHICLE. *AK

RECALL97V2000000 CONCERNING TIRE FAILURE. ON PRIOR YEAR FOR SAME PROBLEM. ENGINE DAMAGE COULD OCCUR.*AK

WHILE TRAVELING AT HIGH SPEEDS, THE ENGINE BREIFLY SHUTS DOWN AND THEN RESTARTS. WHEN TRAVELEING AT LOW SPEEDS THE ENGINE STALLS COMPLETELY RESULTING IN THE LOSS OF POWER ASSIST FOR STEERING AND BRAKING. IN BOTH CASES THE SERVICE ENGINE LIGHT ILLUMINATES. THE PROBLEM IS INTERMITTENT BUT OCCURS ON A REGULAR BASIS. *JG

THE CAMSHAFT SUFFERED A SPUN BEARING WHICH RESULTED IN NO LUBRICATION BEING PUMPED TO THE REAR HEAD. THIS LACK OF LUBRICATION RESULTED IN A REAR TOWER FAILURE AND THE WEARING OF A HOLE IN THE ROCKER ARM. EVEN AT 95000 MILES, THIS SEEMS TO BE LOW FOR THE NEW ENGINES OF TODAY AND I FEEL THIS IS PREMATURE ENGINE FAILURE CAUSED EITHER BY A POOR DESIGN OR A MANUFACTURER'S ASSEMBLY RELATED PROBLEM. BECAUSE IT IS OUT OF THE WARRANTY PERIOD, THE DCX CUSTOMER SUPPORT IS TOTALLY NON RESPONSIVE AND UNHELPFUL. THE NHTSA SHOULD LOOK INTO WHY THERE IS NO RECOURSE FOR THE CONSUMER TO ADDRESS THESE TYPES OF PROBLEMS WITH THE OEMS. IN FACT, THE CONSUMER IS LEFT WITHOUT ANY RECOURSE WHAT SO EVER. A FAILURE AT THIS MILEAGE WHICH IS COSTING ME $4800 BECAUSE OF AN INITIAL MISDIAGNOSIS BY A DODGE DEALER IN COLORADO SPRINGS IS TOTALLY UNACCEPTABLE.*AK

VOYAGER AIR BAG AND SPEED CONTROL. STOCKTON DODGE SERVICE DEPT. ESTIMATED $225.00 PLUS TAX TO REPLACE A STEERING WHEEL "CLOCKSPRING". I WAS INFORMED THAT THIS IS A TYPICAL FAILURE ON THESE CHRYSLER VEHICLES. STOCKTON DODGE TOLD ME THE "CLOCKSPRING" WAS NOT A RECALL ON THIS 1997 VOYAGER.*AK

AIRBAG LIGHT HAS COME ON AND HORN STOPPED WORKING. VEHICLE HAS NOT BEEN EXAMINED BY A DEALER.*AK

AIRBAG LIGHT STAYS ON, VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

ENGINE AND AIR CONDITIONER WERE RUNNING. CONSUMER TURNED OFF ENGINE, BUT NOT AIR CONDITIONER. CONSUMER LATER TRIED TO START THE VEHICLE, BUT IT WOULD NOT START. THE CONSUMER HAD GOTTEN OUT, AND SAW FLAMES UNDER THE HOOD. THE WIRES UNDER FUSE BLOCK WERE BURNING. CONSUMER WAS ABLE TO PUT FIRE OUT. *AK DEALER REPAIRED BURNED WIRING AT PDC AND REPLACED TWO 40 AMP FUSES IN PDC. *SCC

WHEN DRIVING AT LOW SPEED VEHICLE JUMPS AND HESITATES. DEALER STATED TRANSMISSION NEEDED TO BE REPLACED.*AK

WHILE DRIVING ON HIGHWAY LEFT REAR PASSENGER WINDOW JUST SHATTERED AND POPPED OUT OF VEHICLE.*AK

IN EARLY JUNE, MY AIR BAG DASH LIGHT CAME ON. I TOOK THE CAR TO THE DEALER FOR REPAIR. THE CHARGE FOR DIANGOSIS AND REPLACEMENT OF THIS PART (CLOCK SPRING) WAS EXCESSIVE. THE DIAGNOSTIC EFFORT TOOK LESS THAN 15 MINUTES, FOR WHICH I WAS CHARGED $99. LABOR AND PARTS WERE ANOTHER $182. OUT OF CURIOSITY I SOUGHT INFO ON THE WEB AND FOUND THE NTSA SITE, WHERE I LEARNED THAT MANY OTHER OWNERS EXPERIENCED THE SAME GOUGING AND THAT ONE OWNER HAD ACTUALLY DISASSEMBLED THE CLOCK SPRING AND FOUND THAT THERE WAS A CLEAR PROBLEM WITH THE INTERNAL WIRING. FIRST, CHRYSLER IS MAKING A VERY HANDSOME PROFIT ON THE PART AND SECOND, THE REPAIR COSTS WERE OUTRAGEOUS.*AK

NO SUMMARY LISTED FOR ABVE VEHICLE. *AK