Page 2 of 12 · complaints 51–100 of 569

1996 Plymouth Grand Voyager complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 30, 2003104,000 milesKY

A GAS ODOR ON THE OUTSIDE AND INSIDE CABIN OF THE VEHICLE MAKES THE OCCUPANTS SICK. THE CAUSE AND LOCATION OF THE ODOR IS UNDETERMINED, EVEN THOUGH THE DEALERSHIP SERVICED THE VEHICLE 3 TIMES.*AK

Exterior Lighting › Headlights › Concealment Devices
Filed Oct 24, 200378,000 milesOK

THE HEADLIGHTS ON THE VEHICLE HAD PRODUCED A THICK FILM ON THE LENSES, WHICH IMPAIRED THE CONSUMER'S VISIBILITY. *JB

Engine and Engine Cooling
Filed Oct 13, 200360,000 milesNY

OVER A YEAR AND 1/2, HAD MULTIPLE (AT LEAST 10) INCIDENTS OF VEHICLE STALLING WHILE SLOWING DOWN, AT TURNS OR TRAFFIC LIGHTS. RESULTED IN LOSS OF POWER STEERING, BRAKES, AND TEMPORARY LOSS OF CONTROL ONTO NEXT LANE; LUCKILY, NO ACCIDENTS. MULTIPLE TRIPS TO PLYMOUTH DEALERSHIP, ALL INSPECTIONS AND COSTLY EMPIRICAL REPAIRS ARE FRUITLESS, UNTIL AIS (AUTOMATIC IDLE SPEED) MOTOR REPLACED (THROTTLE BODY CLEANED, ALSO). THE MECHANIC STATED HE HAD SEEN THIS PROBLEM IN HIS OWN PLYMOUTH! THIS FAILURE HAS NOT RECURRED IN THE 3 YEARS SINCE MAKING THE AIS MOTOR THE LIKELY CAUSE OF THE PROBLEM. THIS IS SIMPLY A FOLLOW-UP, HOPEFULLY OF SOME USE TO DRIVERS AND MECHANICS. *LA

Power Train › Automatic Transmission
Filed Oct 2, 2003TN

AUTOMATIC TRANSMISSION HAS FAILED AND HAD TO BE REPLACED THREE TIMES IN ONE YEAR. THE LAST TIME THE SERVICE SHOP BLAMED THE FAILURE ON THE CRANK SHAFT DAMAGED THE TRANSMISSION THUS CAUSING IT TO BREAK. *LA

Suspension › Front › Macpherson Strut
Filed Sep 28, 200368,000 milesNY

I HAVE A "96 GRAND VOYAGER WITH 82000 MILES. THE TOWERS WHICH SUPPORT THE FRONT STRUTS ARE BOTH GROSSLY RUSTED AND FATIGUED. WHEN THE STRUT BREAKS THROUGH THE TOWER IT IS INEVITABLE THAT THE TIRE WILL LOCK UP IN THE WHEEL WELL CAUSING LOSS OF STEERING AND VEHICLE CONTROL. I HAVE CONTACTED CHRYSLER REGARDING THIS AND THEY SAY THAT THERE IS NO RECALL FOR THIS DEFECT.

Suspension › Front › Wheel Bearing
Filed Sep 23, 200350,000 milesIN

DEALER REPLACED FRONT ROTORS AT 50,000 MILES AND AGAIN AT 70,000 MILES. *AK THE FRONT BRAKE ROTORS WERE PITTED AND THE PADS WERE DOWN AND THE REAR BRAKES WERE LESS THAN 200 MILES. THE FRONT BRAKE PADS AND BOTH ROTORS WERE REPLACED, THE DRUMS WERE RESURFACED THE WHEEL CYLINDERS WERE BAD AND WERE REPLACED PER TSB, AND BOTH REAR WHEEL CYLINDERS WAS ALSO REPLACED. THERE WAS A BAD NOISE IN THE LEFT FRONT SIDE AND THE LOUDEST WAS IN THE FRONT WHEEL BEARING AND THE LEFT FRONT WHEEL BEARING WAS REPLACED. *SCC *JB

Electrical System › 12v/24v/48v Battery
Filed Sep 23, 2003CA

I RECEIVED BATTERIES IN 1999, 2000, & 2001 FOR THE SAME VAN FROM THE DEALER BECAUSE THEY ALL LOST POWER. NOW I NEED A NEW WIRING HARNESS FOR THAT VAN BECAUSE ACID FROM THOSE BATTERIES LEAKED INTO THE CURRENT WIRING HARNESS WHICH WILL COST ME OVER $1000. THE DEALER HAS BEEN DOING THE SERVICE ON MY VAN AND I HAVE NOT BEEN INFORMED OF THE PROBLEM OF ACID LEAKS INTO THE WIRING ALL OF THOSE YEARS. IN 2002 I BOUGHT A BATERY FROM KRAGEN AUTO PARTS. I DON'T KNOW WHY BATTERIES IN THE VAN LOSE POWER AND HAVE TO BE REPLACED EVERY YEAR. VAN DEFECT? POSSIBLY. NOW THE DEALER SAYS THAT BECAUSE THERE IS SO MANY MILES ON THE VAN, THEY AREN'T RESPONSIBLE. BUT THEY MUST HAVE KNOW THAT THERE WAS SOMETHING WRONG SINCE 1999. I HAVE A 1996 PLYMOUTH GRAND VOYAGER. I FEEL THAT THE PRESENT MILAGE HAS NOTHING TO DO WITH THE BATTERY PROBLEM THAT STILL EXIST WITH THE VAN, AND THAT THE DEALER WAS AND STILL IS WELL AWARE OF THIS PROBLEM.

Engine and Engine Cooling › Engine
Filed Sep 9, 2003NY

WHILE DRIVING AT VARIOUS SPEEDS VEHICLE STALLED WITHOUT WARNING. DEALER SAID THIS WAS AN INTERMITTENT PROBLEM, AND COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK

Suspension › Front › Macpherson Strut
Filed Aug 26, 200382,000 milesWI

96 PLYMOUTH VOYAGER VAN WITH 80K MILES. BOTH STRUT INSIDE ENGINE COMPARTMENT ARE EXHIBITING MAJOR METAL FATIGUE. BOTH STRUT TOWERS ARE SHEARING AWAY FROM MAIN FRAME ASSEMBLY. DEALER STATES THAT THIS NEEDS TO BE REPAIRED OR FRONT OF VAN WILL COLLAPSE. THIS STARTED TO OCCUR SEVERAL YEARS AGO BUT DEALER ALWAYS STATED THAT THIS WAS NOT AN ISSUE. IN RESEARCHING THE WEB, I HAVE SEEN OTHER COMPLAINTS OF METAL FATIGUE ON THE CHRYSLER STRUT TOWERS. I CAN PROVIDE VISUAL EVIDENCE IF DESIRED. WOULD LIKE TO HAVE THE NHTSA CONSIDER THIS AS A POTENTIAL SAFETY ISSUE. PLEASE CONTACT ME AND I CAN PROVIDE DIGITAL PICTURES OF BOTH STRUT TOWERS SHEARING THROUGH MAIN CHASSIS FRAME. *NLM

Power Train › Automatic Transmission
Filed Aug 25, 2003102,771 milesWI

WHILE DRIVING, A LOUD NOISE WAS HEARD AND THE VEHICLE STALLED. VEHICLE WAS TOWED TO A TRANSMISSION REPAIR SHOP, WHERE THE TRANSMISSION WAS REBUILT, AND TWO DRIVELINE AXLES WERE REPLACED. *AK *MR

Seats › Front Assembly › Head Restraint
Filed Aug 22, 2003130,000 milesNC

WHILE DRIVING ON THE HIGHWAY CONSUMER HEARD A SNAPPING SOUND FROM THE BACK SEAT. CONSUMER PULLED OVER TO THE SHOULDER AND DISCOVERED THAT TRAY SHIELD HAD SEPARATED FROM THE BACK OF THE CHILD SEAT. *AK

Power Train › Driveline › Differential Unit
Filed Aug 19, 200372,000 milesFL

WHILE TRAVELING AT ABOUT 50 MPH, THE TRANSMISSION FAILED WITH A VERY LOUD NOISE AND DUMPED TRANSMISSION FLUID ONTO THE ROADWAY. APPARENTLY, A PIN IN THE DIFFERENTIAL HAD COME LOOSE AND DESTROYED THE HOUSING AND MOST INTERNAL COMPONENTS. CHRYSLER HAS CHARGED ME OVER $2500 FOR A REPLACEMENT UNIT SINCE THEY WILL NOT TAKE THE OLD UNIT AS A CORE . THIS SHOULD NOT HAPPEN WITH ONLY 70,000 MILES ON THE CAR. CHRYSLER NEEDS TO RECALL THESE UNITS AND ADMIT THEY HAVE A SERIOUS PROBLEM WITH THIS VEHICLE.*AK

Suspension › Front
Filed Aug 7, 200373,000 milesOH

RIGHT FRONT SUSPENSION STRUT FAILURE AT POINT OF ATTACHMENT TO THE BODY DUE TO CORROSION. *PH

Engine and Engine Cooling › Cooling System › Fan
Filed Jul 21, 2003TN

PURCHASED VOYAGER 2 YRS AGO, DEALER SHOWED US HE HAD REBUILT TRANSMISSION 2 MONTHS EARLIER. AFTER 2 YEARS, I HAVE REPLACED RADIATOR, "COOLING FAN RELAY" X2, THE TRANSMISSION WAS REBUILT AGAIN, THE CV JOINT BROKE AND CRACKED THE TRANSMISSION CASE (AFTER IT WAS REBUILT), THE RADIO WENT OUT, THE AC IS COMPLETELY GONE ESTIMATED @ $1800 TO REPAIR. BRAKES ARE GRABBING AND/OR SOFT. IS THIS A "LEMON"?*AK

Seat Belts › Rear/Other
Filed Jul 11, 2003TX

GEN 3 SEATBELT BUTTON RELEASES WITHOUT MUCH FORCE. *AK

Equipment › Appliance › Air Conditioner
Filed Jul 3, 200386,000 milesOH

COMSUMER COMPLAININED ABOUT HAVING PROBLEMS WITH THE EVAPORATOR THAT IS MADE FOR THE AIR CONDITIONER. CONSUMER DID CONTACT THE DEALER, AND STATED THAT THEY DID NOT HAVE ANY RECALLS ON THE VEHICLE.*AK

Structure › Body › Door
Filed Jun 23, 200389,000 milesKY

WHILE DRIVING DOWN THE INTERSTATE DOING ABOUT 70 MPH I HEARD A LOUD NOISE. LOOKED AT SPEEDOMETER AND IT REGISTERED 0. I HAD NO POWER. BARELY MANAGED TO GET VAN OFF THE ROAD. GOT OUT AND LOOKED UNDER IT, THERE WAS TRANSMISSION FLUID EVERYWHERE. HAD IT CHECKED OUT BY PERSONAL MECHANIC. HE THEN TOLD ME THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS YEAR OF PLYMOUTH GRAND VOYAGERS. I ONLY HAVE 86,000 MILES ON IT. ALSO THE SLIDING DOOR LOCKS HAVE FAILED, WINDSHIELD WASHERS HAVE FAILED, A/C HAS FAILED, NOT TO MENTION THE AIRBAG LIGHT, FUEL LINE AND ALL OF THE NUMEROUS OTHER RECALLS IT HAS HAD ON IT. *NLM

Engine and Engine Cooling › Engine
Filed Jun 22, 200385,000 milesCA

UPON DRIVING AT HIGHWAY SPEEDS OF 70-80 MPH, MY VAN LOST POWER SUDDENLY. I WAS UNABLE TO STEER BECAUSE THE ENGINE CUT OFF. IT WAS A RAPID SPEED DECREASE, I WATCHED THE TACHOMETER DROP IN SPEED. I WAS IN THE FAST LANE AND AT A DEAD STOP. A FEW MINUTES LATER I WAS ABLE TO RESTART THE VAN AND PULL TO THE LEFT SHOULDER OF THE FREEWAY. I TOOK IT TO A CHRYSLER DEALER AND THEY PULLED 2 CODES FROM THE VAN'S ONBOARD COMPUTER. HOWEVER, THEY TELL ME THAT THEY CANNOT PINPOINT THE PROBLEM WITHOUT IT OCCURRING AGAIN. THE SAME THING HAPPEN 3 YEARS AGO, AGAIN I WAS ON A ROAD TRIP TRAVELING 70-80 MPH IN HOT WEATHER AND THE VAN LOST POWER. UPON REACHING MY DESTINATION, I TOOK THE VAN TO A CHRYSLER DEALERSHIP, WHICH AT THAT TIME, COULD NOT PULL ANY CODES. AFTER LEAVING THE VAN FOR A WEEK, I DROVE IT BACK HOME. THE VAN STOPPED TWICE, HOME IS 400 MILES FROM MY DESTINATION. WHEN I ARRIVED HOME, I TOOK THE VAN TO A LOCAL CHRYSLER DEALER, AND THEY PULLED A CODE THAT INDICATED A MISFIRE IN CYLINDER #5. THEY CLEARED THE CODE (DON'T KNOW WHY...), AND THEY TRIED TO DUPLICATE THE CODE. THEY COULD NOT.... THE DEALER CHARGED ME $50 AND TOLD ME THAT SINCE THEY COULD NOT DUPLICATE THE ERROR CODE THE CAR SHOULD BE FINE TO DRIVE AGAIN. NOW, IT HAPPENS AGAIN IN THE YEAR 2003... VERY CONCERNED. *NLM

Vehicle Speed Control
Filed Jun 2, 2003IN

WHILE TRAVELING DOWN HILL THE VEHICLE GAINS EXCESSIVE SPEED ,AND WILL SHUT DOWN . THEN, VEHICLE WILL RESTART ON ITS OWN. *AK

Air Bags › Frontal
Filed May 30, 2003FL

THE VEHICLE CLOCK SPRING FAILED PRIOR TO RECALL NOTIFICATION (RECALL # 02V-293000). THE CONSUMER REQUESTED REIMBURSEMENT BUT HAS NOT RECEIVED IT YET. *MR *SCC *NLM

Electrical System
Filed May 28, 2003120,000 milesCO

MY 1996 PLYMOUTH GRAND VOYAGER HAS HAD NUMEROUS, ONGOING ELECTRICAL PROBLEMS. THE WIPERS NO LONGER WORK, THE IGNITION FREQUENTLY DOES NOT WORK. I HAVE TAKEN IT IN TO A REPAIR FACILITY AND THEY HAVE REPLACED NUMEROUS PARTS AND THE PROBLEM STILL PERSISTS. THEY BELIEVE THERE IS AN ELECTRICAL SHORT IN THE STEERING COLUMN THAT THEY CANNOT LOCATE. I HAVE TWO OTHER FRIENDS WHO ALSO OWN CHRYSLER PRODUCT MINIVANS AND THEY ARE HAVING THE SAME PROBLEMS. IF THIS DOES NOT BECOME THE SOURCE OF RECALL YOU CAN BE SURE THAT I AND MY FRIENDS WILL NO LONGER BE DRIVING CHRYSLER MINIVANS IN THE FUTURE. TIMOTHY GLESMANN WINDSOR, COLORADO

Visibility › Windshield Wiper/Washer
Filed May 5, 2003MI

THERE ARE TWO PROBLEMS WHICH ARE OCCURRING ALL THE TIME: 1. THE VAN SMELLS OF GAS EVERY ONCE IN WHILE. THERE HAVE BEEN A COUPLE OF RECALLS REGARDING THIS MATTER AND THEY HAVE BEEN PERFORMED ON THE VAN. STILL THE FUEL SMELL IS THERE. HAVE WRITTEN TO CHRYSLER, THEY ONLY HAVE ONE ANSWER FOR THIS: YOU HAVE EXCEEDED THE MILEAGE REQUIREMENT FOR WARRANTY. I THINK THIS IS A SAFETY ISSUE AND CHRYSLER SHOULD TAKE CARE OF IT. WHY DO THEY HAVE TO WAIT FOR SOMEBODY TO GET HURT BEFORE THEY WILL PAY UP? PLEASE HELP. 2. WINDSHIELD WIPERS: THESE HAVE BEEN A PROBLEM SINCE I BOUGHT THE VAN. THEY COME ON INTERMITTENTLY. SOMETIMES THEY COME ON WHEN I AM USING TURN SIGNAL, TURNING ON RADIO, OR JUST DRIVING. THEN THERE ARE TIMES WHEN THE VARIOUS SPEEDS STOP WORKING, AND THE WIPERS ONLY WORK AT HIGH SPEEDS. WARRANTY WORK WAS PERFORMED A FEW TIMES DURING WARRANTY PERIOD. SINCE THEN, LAST FALL THE WIPERS STOPPED WORKING COMPLETELY. TOOK IT TO THE DEALER, THEY CHANGED THE BODY MODULE UNIT AND IT COST ME $650 TO FIX IT. IT WORKED FINE FOR A MONTH BUT SINCE THEN THE WIPERS ARE DOING THE SAME THINGS AS MENTIONED EARLIER, EXCEPT THEY HAVEN'T DIED YET. ONCE AGAIN CHRYSLER GIVES ME A STANDARD RESPONSE. THEY KNOW WIPERS ARE A PROBLEM, AND THEY WON'T FIX THEM.*JB

Seat Belts
Filed May 1, 2003MA

MY SEATBELT HAS UNLATCHED 2 TIMES, AND I WASN'T SURE WHY UNTIL I HEARD THIS INFORMATION. MY CONCERN IS MY TWO CHILDREN WHO SIT IN THE MIDDLE BENCH WHICH HAVE THESE GEN3 SEATBELTS. I CANNOT BELIEVE THAT CHRYSLER OR WHOEVER IS RESPONSIBLE FOR THIS PRODUCT WOULD EVEN TAKE A CHANCE WITH PEOPLE'S LIVES WHEN IT IS SUCH A SIMPLE FIX. I GUESS THEY WOULD RATHER MILLION DOLLAR LAWSUITS. THEY SHOULD BE ASHAMED OF THEMSELVES.

Air Bags › Frontal
Filed Apr 30, 2003CA

CONSUMER HAD ALREADY FIXED THE RECALL #02-V-293-000 AND SENT THE DOCUMENTATION TO THE MANUFACTURER AND HAD BEEN WAITING FOR REIMBURSEMENT SINCE JANUARY. *JB

Power Train › Automatic Transmission
Filed Apr 16, 2003CT

WITHOUT ANY INDICATION, THE VEHICLE STARTED TO BUCK BACK AND FORWARD. THE ENGINE LOST POWER, AND DID NOT MOVE MORE THAN 10 MPH. *JB

Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings
Filed Apr 16, 2003126,819 milesMN

THE ENGINE OVERHEATED. COOLANT HAD DRAINED OUT OF THE RADIATOR. THE TECHNICIAN NOTICED THE HEATER CORE HOSE RETURN ASSEMBLY HAD RUSTED. * *TT

Air Bags › FrontalCrash
Filed Apr 9, 200392,300 milesIL

I GOT IN AN ACCIDENT GOING 60 MPH AND THE AIR BAGS DID NOT DEPLOY! IF I WOULD NOT HAVE TURNED THE WHEEL LEFT WHEN I DID AND HIT THE OTHER VEHICLE DEAD ON I WOULD HAVE BEEN SERIOUSLY INJURED DUE TO THE AIR BAGS NOT DEPLOYING. *JB

Air Bags › Frontal
Filed Apr 3, 2003CA

THE CRUISE AND AIR BAG LIGHT STAYED ON CONTINUOUSLY. THE DEALER STATED THE CLOCK SPRING WAS THE PROBLEM AND THE SIGNALS FROM THE STEERING WHEEL WERE NOT BEING TRANSMITTED CORRECTLY. THE CLOCK SPRING WAS REPLACED AT THE CONSUMERS EXPENSE. THE CONSUMER REQUESTED A REFUND DUE TO RECALL #B24. MR SCC *JB

Electrical System
Filed Mar 27, 200379,255 milesTN

THE VEHICLES CLOCK SPRING FAILED PRIOR TO RECALL NOTICE. THE CONSUMER HAS REQUESTED REIMBURSEMENT. THE MULTI FUNCTION SWITCH ALSO FAILED. THE BRAKE LIGHT ILLUMINATES ON AND OFF. THE BATTERY FAILED. *PH *NLM

Power Train
Filed Mar 18, 2003MI

WHILE DRIVING UPHILL THE TRANSMISSION WILL DECELERATED EVEN WHEN THE CONSUMERS FOOT WAS ON THE ACCELERATOR. IT ALSO BECAME HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. *NLM

Seat Belts › Front1 injured
Filed Mar 18, 2003157,000 milesMI

FRONT PASSENGER SEAT BELT UNLATCHED WHEN A SUDDEN STOP WAS MADE THROWING A MOTHER OF 2 INTO THE DASH BOARD- THIS IS A GENERAL 3 SEAT BELT. *JB

Electrical System
Filed Feb 17, 2003101,000 milesIN

NUMEROUR REPEATED ELECTRICAL PROBLEMS. WIPERS, INTERNAL SYSTEMS, RADIO, HORN, WINDOWS, LIGHTS FAIL. HAVE BEEN TO DEALER, PAID FOR OVER $250 OF REPAIRS. PROBLEM PERSISTS; DEALER WILL NOT DO ANYTHING UNLESS THE PROBLEM HAPPENS IN FRONT OF THEM. FEAR SAFETY PROBLEMS.

Electrical System › Horn
Filed Feb 14, 200354,000 milesWI

THE TRANSMISSION AND BELT TENSIONER FAILED, THE AXLE HAD BROKEN, THE HORN, WIPERS, AND CRUISE CONTROL FAILED. THE A/C HAD GONE OUT ALONG WITH THE CONDENSER. THERE WAS FLUID LEAKAGE IN THE POWER STEERING RACK & PINION, THE VEHICLE HAD GONE DEAD. AS A RESULT THE COMPUTER WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR COSTS. SCC *JB

Air Bags
Filed Feb 10, 2003AL

THERE WAS A RECALL REGARDING THE CLOCK SPRING, HOWEVER NO PARTS WERE AVAILABLE.*JB

Electrical System › Wiring › Interior/Under Dash
Filed Feb 3, 2003WI

CONSUMER IS HAVING PROBLEMS WITH LIGHTS ON THE DASHBOARD. DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL. PH

Exterior Lighting › Headlights
Filed Jan 21, 200320,000 milesCO

THE HEADLIGHT LENSES ON MY 1996 GRAND VOYAGER HAVE BECOME INCREASINGLY FOGGED OVER SINCE LATE IN 1996- IT IS AT THE POINT NOW WHERE NIGHT DRIVING IS MARGINAL.

Latches/Locks/Linkages › Doors › Latch
Filed Jan 19, 200330,968 milesMO

DOOR LOCKS,ACTUATOR/SOLENOID/MOTOR-ELECTIC DOOR LOCKS. LOCKS HAVE BEEN INOPERATIVE AND FIXED 4 TIMES, THEY ARE INOPERATIVE AGAIN

Air Bags
Filed Jan 16, 2003IA

THE CRUISE CONTROL AND HORN DOES NOT WORK DUE TO THE CLOCK SPRING. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH

Vehicle Speed Control › Cruise Control
Filed Jan 3, 2003118,000 milesNM

WHILE DRIVING VEHICLE'S CRUISE CONTROL LOCK UP AND WAS UNABLE TO UNLOCK IT. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS *DT

Structure › Frame and Members
Filed Dec 24, 200260,000 milesAZ

SUB FRAME OF VAN HAS CRACKED CAUSING SEVERE VIBRATION. ALL MOTOR MOUNTS FAILED. MY 1990 HAD SIMILAR PROBLEM. VAN IS BARLEY DRIVABLE AND UNSALEABLE. THROW IN TWO COMPLETE AC SYSTEMS, TWO MULTI-FUNCTION SWITCHES(LOOKS LIKE #3 IS LININGS UP), A CLOCKSPRING(RECALL) AND TOP IT OFF WITH HORRIBLE SERVICE. LOYALTY SHOULD BE A TWP WAY STREET!! TS

Air Bags › Frontal › Sensor/Control Module
Filed Dec 12, 2002135,000 milesMI

FAILURE OF DEALER TO FIX RECALLED AIRBAG CLOCKSPRING RECALL #B24 ISSUED ON NOVEMBER 14TH. DEALER REFUSED TO FIX THE RECALL BECAUSE MY VAN WINDOWS HAVE CHALK ON THEM TO TELL THE PUBLIC THE PROBLEMS I HAVE HAD WITH THIS VEHICLE.

Fuel System, Gasoline
Filed Dec 9, 2002GA

BOUGHT MINI VAN IN 09-14-02, CLOCKSPRING WAS BROKE PAID TO HAVE FIXED 10-12-02, FOUND TWO RECALLS ON VEHICLE THAT WERE NEVER TAKEN CARE OF TIL I PURCHASED SAME THEY RECALLED VANS WITH LESS THEN 70,000 TO FIX CLOCKSPRING BUT I PAID MYSELF AND FEEL THAT IT SHOULD BE INCLUDED IN RECALL BECAUSE IT WAS LIKE THAT ALREADY PEOPLE BUYING USED SHOULD HAVE RIGHTS WHEN IT COMES TO RECALLS I'M SINGLE AND MY VAN COST ME $7,500 RIGHT PAYING OFF NOBODY NEVER CONTACTED CHRYSLER TO LET THEM KNOW THEY NO LONGER HAD VAN SO IT WENT FROM HAND TO HAND TIL I BOUGHT IT THEN I CHECKED RECALLS AND FOUND TWO WITH GAS LINE HAVE THREE KIDSTEENAGERS THAT'S WHY NEED VAN BUT DON'T NEED PROBLEMS REAR SLIDING DOOR ON PASSENGER SIDE WILL NOT OPEN DOOR ONCE LOCKS HAVE BEEN ENGAGED TO OPEN ARE THERE RECALLS ON THIS TOO AND IS IT POSSIBLE FOR COMPANY TO GIVE ME HISTORY ON THIS VAN FOR MY KNOWLEDGE OF PAST OWNERS. THANK YOU GLORIA DT

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Dec 6, 20028,000 milesIL

THE GAS CAP COVER BROKE WHEN THE NOZZLE HIT IT. THE HOSE WOULD GET COILED UP.TS *JG *JB

Equipment › Appliance › Air Conditioner
Filed Dec 3, 2002NC

I WOULD LIKE TO KNOW IF THERE IS A RECALL ON THE PAINT ON THE VEHICLE, BECAUSE I HAVE NOTICE ON SOME OF THE OTHER MINIVANS THE PAINT IS FADING OUT ON THE TOP OF VEHICLE AND SIDES OF VEHICLE.(1996 PLYMOUTH GRAND VOYAGER) I WOULD LIKE TO KNOW IF THIS IS A RECALL? THANK-YOU. DT

Structure › Body › Tailgate
Filed Dec 2, 2002150,000 milesMD

CONSUMER STATED THE SAME DEFECT REGARDING LIFTGATE RECALL 99 V 213 HAPPENED WITH HIS VEHICLE, HOWEVER VEHICLE WAS NOT INCLUDED BECAUSE OF THE YEAR. TS CONSUMER HEARD A LOUD NOISE AS IF SOMETHING HAD HIT THE RIGHT REAR TIRE, CONSUMER DISCOVERED THE LIFTGATE SUPPORT WAS DANGLING, THE BOLT ATTACHING THE SUPPORT TO THE VEHICLE HAD BROKEN OFF. *JG *JB

Power Train › Manual Transmission
Filed Nov 29, 2002KY

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE TRANSMITION.ALSO STATED THAT WHILE DRIVING THE VEHICLE AND THE RPM WENT REAL HIGH UP AND THE VEHICLE STARTED SLOWING DOWN. DEALER WAS CONTACTED AND STATED THAT IT WILL BE UP TO $1600 TO HAVE IT FIX. PH

Electrical System › Wiring › Front Underhood
Filed Nov 12, 2002MD

ABOUT 5-6 WEEKS AGO, THE AIR BAG WARNING LIGHT ON THE DASHBOARD DISPLAY WENT ON, AND IT HAS BEEN ON CONTINUOUSLY SINCE THEN. 2 WEEKS AGO WE NOTICED THAT THE CRUISE CONTROL WASN'T WORKING, AND IN THE PAST WEEK, THE HORN STOPPED WORKING. WE SAW A NOTICE OF RECALL IN THE BUSINESS SECTION OF THE WASHINGTON POST, BUT WE DID NOT RECEIVE ANYTHING FROM DAIMLER-CHRYSLER. WE CONTACTED DARCARS OF SILVER SPRING, MD, AND THEY TOLD US THAT THERE WAS NO RECALL FOR OUR MODEL AND YEAR, AND THAT THE REPAIR WOULD COST ABOUT $225-$250. TODAY, WE DID AN INTERNET SEARCH AND LEARNED OF THE WIDESPREAD NATURE OF THE PROBLEM, AND OF DAIMLER-CHRYSLER'S REFUSAL TO REIMBURSE OWNERS OF VEHICLES SUCH AS OURS FOR THIS ACKNOWLEDGED FAILURE OF A CRITICAL PART. WE DO NOT HAVE WORKING AIR BAGS, HORN OR CRUISE CONTROL, AND WE URGE YOU TO EXPEDITE YOUR INVESTIGATION OF THIS DEFECT AND WIDEN THE RECALL, REQUIRING THE MANUFACTURER TO REIMBURSE US. DT

Unknown or Other
Filed Nov 10, 2002OH

NO SUMMARY. DT

Electrical System › Horn
Filed Nov 1, 2002MO

THE COMPONENT FAILURE WAS NOTICED BY THE AIRBAG LIGHT COMING ON AND THE HORN NOT WORKING. A CLICKING NOISE COULD BE HEARD IN THE STEERING COLUMN AND SINCE I DID NOT KNOW THE POTENTIAL SEVERITY OF THE PROBLEM REQUESTED THE DEALER TO SERVICE IT. I WAS NOT MADE AWARE THAT THIS PART CONTROLLED THE FUNCTIONAL OF THE VEHICLES SAFETY PROVISIONS LIKE THE AIR BAG/ AND HORN. DT

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 21, 2002MD

WHILE FILLING UP THE GASOLINE PUMP TO THE FULL CAPACITY INSIDE OF THE GASOLINE TANK. THE GASOLINE WILL LEAKING FROM THE PUMP THE DEALERSHIP IS AWARE OF THE PROBLEM. TS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1996 Plymouth Grand Voyager → · Every Grand Voyager year → · How the figures are calculated →