Page 2 of 2 · complaints 51–87 of 87

2000 Nissan Quest complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Vehicle Speed Control › Accelerator Pedal
Filed Sep 10, 200355,000 milesIL

2000 NISSAN QUEST. THE ACCELARATOR PEDAL STICKS AND WHEN YOU PRESS ON THE ACCELARTOR THE CAR MOVES WITH A JERK.*AK

Exterior Lighting › Headlights
Filed Jul 17, 200338,000 milesPA

WHILE DRIVING HOME AFTER DARK, I MADE A STOP AND WHEN I GOT BACK IN MY 2000 NISSAN QUEST THE HEADLIGHTS WOULD NOT GO ON. AFTER SEVERAL FAILED ATTEMPTS TO GET THEM TO COME ON AND AFTER LOOKING AT THE LIGHT BULBS AND REALIZING THEY WERE NOT BLOWN OUT, I FINALLY MANAGED TO GET ONE LIGHT ON TO DRIVE THE SHORT DISTANCE HOME. WHEN THE HEADLIGHTS WERE LOOKED AT DURING DAYLIGHT HOURS, WE DETERMINED THAT THE CONNECTORS ON BOTH HEADLIGHTS HAD LITERALLY MELTED AWAY. I'D LIKE TO KNOW, SINCE I'VE SEEN AND HEARD OTHER COMPLAINTS, WHAT NISSAN IS DOINIG ABOUT THIS. DURING THIS TERRIBLE EXPERIENCE, I HAD THREE CHILDREN IN THE CAR WITH ME. I DON'T FEEL SAFE DRIVING MY MINIVAN AT NIGHT FOR FEAR OF THE HEADLIGHTS BURNING OUT AGAIN, OR WORSE YET, CAUSING A VEHICLE FIRE!!!*AK

Exterior Lighting › Headlights
Filed Jul 11, 2003NY

I HAVE A 2000 NISSAN QUEST, I HAVE HAD TO REPLACE THE CONNECTOR TO THE PASSENGER SIDE HEADLIGHT 3X'S SINCE AUG OF 2002. THE CONNECTO BURNS OUT. THE MOST RECENT INCIDENT WAS 07/10/03. MY HUSBAND REPLACED THE CONNECTOR AND IT BURNT OUT BY THE NEXT DAY 07/11/03. MY CONCERN IS AN ELECTICAL FIRE. *AK

Unknown or Other
Filed Jul 3, 200311,500 milesGA

NOT A SAFETY DEFECT THAT I AM COMPLAINING ABOUT, BUT A COSMETIC I GUESS YOU WOULD SAY. WE PURCHASED THE MINIVAN IN NOV 99, BY AUG OF 2000 WE NOTICED CRACKS ON THE ROOF - THE PAINT OF THE VEHICLE'S ROOF IS NOW TOTALLY PEELED OFF AND RUSTY THE HOOD IS CRACKING TOO. SINCE AUG 2000 WE HAVE BEEN TRYING TO FIND OUT HOW TO GO ABOUT HAVING THE PAINT REPAIRED. WE HAVE GOTTEN THE RUN AROUND FROM THEN UNTIL NOW. THE VEHICLE IS NOW OUT OF WARRANTY RANGE SO THAT IS NOW THE REASON NISSAN CLAIMS THAT THEY CANNOT RE-PAINT IT. SEVERAL BODY SHOPS HAVE STATED AND WRITTEN THAT THE VAN DOES NOT HAVE PRIMER UNDER THE PAINT WHICH IS WHY IT IS PEELING THE WAY IT IS. IT IS CERTAINLY NOT FAIR TO ANY CONSUMER REGARDLESS OF WHAT THE MILEAGE ON A VEHICLE IS THAT A VEHICLE BOUGHT NEW AND IS LESS THAN 4 YRS OLD NEEDS TO BE REPAINTED BECAUSE OF A MANUFACTURER'S DEFECT!

Service Brakes, Hydraulic › Foundation Components › Disc › PadsCrash
Filed Apr 22, 2003CA

FRONT BRAKE PADS WEAR UNEVENLY AND REQUIRE FREQUENT REPLACEMENT. PADS HAVE BEEN REPLACED 5 TIMES IN 36000 MILES. *NLM

Exterior Lighting › Headlights
Filed Apr 21, 200326,986 milesGA

THE HEADLIGHT PLUG TURNED BLACK AND BECAME HOT WHICH CAUSED THE HEADLIGHTS TO BURN OUT FREQUENTLY. *NLM *TS

Electrical System
Filed Apr 15, 2003NJ

FOR THE FOURTH TIME IN AS MANY MONTHS, MY HEADLIGHT HAS GONE OUT. IT HAS YET TO BE THE LIGHT THAT IS THE PROBLEM. IT SEEMS THE CONNECTOR TO THE LIGHT IS THE PROBLEM. THIS HAS HAPPENED THREE TIMES ON THE PASSENGER SIDE AND ONCE ON THE DRIVER'S SIDE. I COULD UNDERSTAND EVEN TWO EVENTS, ONCE ON EACH SIDE. FOUR TIMES IS TOO MANY. I USUALLY DRIVE ALONE, MOST OF THE TIME ONLY TO AND FROM WORK. HOWEVER, HAVING HEADLIGHTS THAT ARE NOT DEPENDABLE IS NOT A COMFORT TO ME. MY MECHANIC SAID THE SUPPLIER TOLD HIM HE HAD "LOTS OF THIS PARTICULAR PART". THIS TELLS ME THAT I AM NOT THE ONLY ONE, I JUST MAY BE THE ONLY ONE COMPLAINING. HOWEVER, IF THIS WERE YOUR DAUGHTER WOULD YOU WANT HER DRIVING A CAR THAT HAS NO DEPENDABLE HEADLIGHTS. *JB

Visibility › Windshield
Filed Oct 2, 2002MD

REAR PASSENGER SIDE WINDOW FELL OUT OF THE VAN WHILE DRIVING 35 MPH WITH CAUSE UNKNOWN. NISSAN DEALERSHIP AND NISSAN CORPORATION DO NOT WANT TO REPAIR THE WINDOW UNDER WARRANTY NOR FEEL THEY ARE RESPONSIBLE. NLM

Vehicle Speed Control › Accelerator Pedal
Filed Jul 15, 200228,000 milesMO

THE VEHICLE HAS JERKED DUE TO THE ACCELERATOR PEDAL STICKING. THE PROBLEM HAS WORSENED. *AK *SCC

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jun 28, 2002PA

SERVICE ENGINE CAME ON @37,000 MI., WARRANTY EXPIRED AT 36,000? DEALER CANNOT SOLVE THE PROBLEM, I HAVE RETURNED TO SHOP 3 TIMES AND NOW LEFT THE VAN AT THE SHOP TO SEE IF IT CAN BE REPAIRED. I AM WITHOUT A VEHICLE AND DO NOT KNOW IF THE VAN IS SAFE OR NOT TO DRIVE. DEALERSHIP DOES NOT TELL ME ANYTHING. I FIND IT STRANGE THAT THIS ENGINE CHECK SOON" INDICATOR CAME ON 1,000 MI LES AFTER WARRANTY EXPIRED. DEALERSHIP HAS REPLACED AN OXYGEN SENSOR BUT PROBLEM CONTINUED. I AM AFRAID TO DRIVE THE VAN UNTIL THIS IS RESOLVED.*AK

Vehicle Speed Control
Filed Apr 22, 2002MT

THE VEHICLE KEEPS ACCELERATING AT THE SAME SPEED AFTER THE CONSUMER HAS STOPPED PUSHING THE ACCELERATOR PEDAL. THE VEHICLE HAS BEEN TO THE DEALERSHIP FIVE TIMES, BUT THE DEALER IS UNABLE TO CORRECT THE PROBLEM. *YH

Vehicle Speed Control
Filed Mar 28, 2002IN

CONSUMER STATES WHEN PRESSING THE GAS PEDAL THERE IS A MAJOR DELAY IN ACCELERATION. CONSUMER STATES CAR WILL SUDDENLY LURCH FORWARD. NLM CONSUMER ALSO STATES BRAKE PEDAL SQUEAKS, THE STEERING WHEEL WHINES AND THE FRONT DRINK CUP HOLDER WOULD NOT WORK. *YH

Vehicle Speed Control › Accelerator Pedal
Filed Mar 15, 2002VA

ACCELERATOR STICK WHEN TAKING OFF FROM A STOP. WHEN QUESTIONED DEALER SAYS VEHICLE NEEDS THE FUEL SYSTEM CLEANED. *AK

Tires
Filed Feb 25, 2002CA

NISSAN REFUSED TO PERFORM INVESTIGATION ON THIS FIRST INCIDENT WHEN THIS TIRE BLEW UP. THE SECOND INCIDENT WAS MORE DANGEROUS THAN THE FIRST ONE WHEN WE WERE DRIVING ACROSS THE BRIDGE. ON. *AK (TIRESIZE: P215-70R15)

Vehicle Speed Control › Linkages
Filed Jan 22, 2002TX

WHEN ACCELERATING FROM A STOP VEHICLE WOULD LURCH FORWARD, GAS PEDAL WAS HARD TO PRESS, TOOK VEHICLE TO DEALER, AND DEALER REPLACED THROTTLE TO STOP ACCELERATOR FROM STICKING. *AK *SLC

Tires
Filed Nov 26, 2001AL

WHILE DRIVING 60MPH STEERING WHEEL WOULD SHAKE.IT WOULD BE HARD TO CONTROL VEHICLE. HAD TAKEN TO DEALERSHIP, AND WAS INFORMED BY MECHANIC THAT IT WAS A TIRE PROBLEM. HAD TIRES ROTATED AND BALANCED. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Oct 4, 2001WA

THROTTLE STICKS WHEN VEHICLE IS STARTED. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

Tires › Tread/Belt
Filed Sep 27, 2001NC

I NOTICED THIS MORNING THAT THE MIDDLE THREAD ON BOTH DRIVER SIDE TIRES WAS WORN TO A SHINY BLACK SURFACE. THE OTHER TWO TIRES WERE NOTICEABLY WORN. NISSAN DEALERSHIP TOLD ME THAT SEVERAL QUEST OWNERS HAVE HAD SAME PROBLEM, BUT OTHERWISE DID NOT ASSIST ME. GENERAL TIRE PROVIDE IMMEDIATE ASSISTANCE AND I NOW HAVE REPLACEMENT TIRES. I AM CONCERNED AS MY TIRES HAVE BEEN PROPERLY MAINTAINED (ROTATED EVERY SIX THOUSAND MILES) AND SHOULD NOT HAVE THIS TYPE OF WEAR.*AK (TIRESIZE: P215/70R15)

Tires
Filed Aug 30, 2001CA

CONSUMER HAS EXPERIENCED TWO FLAT TIRES ON TWO SEPARATE OCCASIONS, WHILE DRIVING IN HOT WEATHER, THE DEALERSHIP AND THE TIRE MANUFACTURER ARE NOT WILLING TO TAKE ANY RESPONSIBILITY FOR THE TIRES.( GENERAL TIRES P215/70 R15)*JB

Structure › Body › Door1 injured
Filed Aug 12, 2001IL

WE HAVE A 2000 NISSAN QUEST MINIVAN. WE HAVE ELECTRONIC REMOTES TO LOCK/UNLOCK THE DOORS. OUR 8 YEAR OLD DAUGHTER, JENNA, HAD HER FINGERS ACCIDENTLY SLAMMED IN THE FRONT PASSENGER DOOR. THERESA, THE MOM, WAS INSIDE THE CAR & TRIED TO OPEN THE FRONT PASSENGER DOOR TO FREE JENNA'S FINGERS. EVERY TIME THERESA TRIED TO OPEN THE DOOR, ALL THE DOORS ON THE VAN WOULD LOCK & THE LIGHTS WOULD FLASH. FINALLY, TONY, THE DAD, WAS ABLE TO OPEN THE DOOR FROM THE OUTSIDE AND FREE JENNA'S FINGERS.*AK

Seat Belts › Front › Buckle Assembly
Filed Aug 10, 2001CO

SEAT BELT IN MIDDLE SEAT KEEPS TIGHTENING OWN ITS OWN. SEAT BELT TIGHTENS UNTIL ALOT OF PRESSURE IS ON CHEST. TO RELEASE PRESSURE CONSUMER HAS TO UNBUCKLE BELT.*AK

Visibility › Glass, Side/Rear
Filed Jul 11, 2001MD

WHILE DRIVING 20 MPH REAR PASSENGER SIDE WINDOW BLEWOUT WITH A LOUD NOISE. NISSAN REFUSED TO TAKE RESPONSIBILITY.*AK *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Jul 5, 2001NJ

THE VAN SUDDENLY WENT FROM "PARK" INTO "REVERSE" AFTER NEARLY 5 MINUTES IN "PARK". MY WIFE WAS DRAGGED DOWN THE DRIVEWAY WITH KIDS IN THE BACK SEAT. THE VAN CRASHED INTO OUR RETAINING WALL AFTER MY WIFE WAS THROWN AGAINST A TREE.*AK

Structure › Body › Tailgate › Hinge and Attachments
Filed Jun 20, 2001FL

TAILGATE WAS IN THE UP POSITION FOR A FEW MINUTES WHEN IT SUDDENLY CAME CRASHING DOWN. RIGHT SIDE METAL ARM ATTACHED TO LIFT GATE HAD SNAPPED AND WAS BENT. NO INJURIES. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed May 29, 2001CA

WAS HAVING VEHICLE SERVICED WHEN PROBLEM WITH BRAKE PADS WAS NOTICED. HAD NO WARNING THAT PADS WERE THIN AND WOULD NEED TO BE REPLACED AT 15,000 MILES. CONTACTED REPRESENTATIVE, INFORMED CONSUMER VEHICLE WAS HEAVY IN FRONT WHICH CAUSED PADS TO WEAR OUT QUICKLY. *AK

Vehicle Speed Control › Cables
Filed Apr 17, 2001CA

WHILE DRIVING UPHILL AT 45 MPH CONSUMER MOVED TO LEFT LANE TO PASS A VEHICLE, VEHICLE WAS A BIT SLOW PASSING, SO CONSUMER FLOORED GAS PEDAL, BUT NOTHING HAPPENED. SUDDENLY VEHICLE STARTED ACCELERATING, CONSUMER TRIED TO BRAKE, BUT BRAKE PEDAL DID NOT MOVE. VEHICLE REACHED 60-65 MPH, CONSUMER WAS ABLE TO PULL INTO DIRT ROAD ON SIDE OF ROAD, USED EMERGENCY BRAKE AND TUNED OFF IGNITION. DEALER FOUND THROTTLE CABLE HAD SNAPPED, WAS FRAYED ON BOTH SIDES. NISSAN ADMITTED CABLE WAS INSTALLED INCORRECTLY AT FACTORY. *AK CONSUMER STATES THERE WAS A KINK IN THROTTLE CABLE FROM THE FACTORY. *JB

Seat Belts › Front › Buckle Assembly
Filed Mar 16, 2001FL

DEALER HAS NOT RECEIVED PARTS TO REPAIR RECALL. CONSUMER HAS BEEN TRYING TO HAVE THIS FIXED SINCE JANUARY, BUT RECEIVED LETTER IN DECEMBER.*AK THE CONSUMER STATES THAT FIXING THE DEFECT REQUIRD MORE THAN 3 MONTHS. THE CONDITON HAD PUT THE CONSUMER AT RISK. *YH

Steering
Filed Dec 20, 2000TX

WHEN MAKING A LEFT OR RIGHT TURN A LOUD NOISE COMES FROM STEERING ASSEMBLY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Air BagsCrash1 injured
Filed Nov 1, 2000OH

CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE THE VEHICLE RAN OFF THE ROAD AND HIT A TREE, BOTH AIRBAGS DEPLOYED, HOWEVER THE CONSUMER STILL SUSTAINED INJURIES, CONSUMER FEELS THAT THE AIRBAGS ARE USELESS AND THAT THEY BARELY COVERED THE STEERING WHEEL PROVIDING LITTLE PROTECTION. *SLC

Air BagsCrash1 injured
Filed Oct 14, 2000IL

ANOTHER VEHICLE INVADED MY LANE,COMING IN OPPOSITE DIRECTION, WE HIT HEAD ON,CAUSING GREAT DAMAGE IN THE FRONT+DRIVER SIDE OF MY MINIVAN,I ASSUME WE BOTH WERE AT 30+MPH,I SUSTAINED INJURIES TO MY NECK AND SHOULDERS(SO FAR) I FEEL AS IF THE AIRBAG HAD DEPLOYED,I COULD HAD SOME FACIAL BRUISING ,BUT NOT ALL THE PAIN I HAVE IN MY UPPER BACK AND NECK

Air Bags › FrontalCrash1 injured
Filed Oct 14, 20007,232 milesIL

ANOTHER VEHICLE INVADED MY LANE, COMING IN OPPOSITE DIRECTION, WE HIT HEAD ON CAUSING GREAT DAMAGE IN FRONT AND DRIVER SIDE OF MY MINIVAN. I ASSUME WE BOTH WERE AT 30 MPH. I SUSTAINED INJURIES TO MY NECK AND SHOULDERS (SO FAR) I FEEL AS IF THE AIR BAG HAD DEPLOYED I COULD HAVE HAD SOME FACIAL BRUISING BUT NOT ALL THE PAIN I HAVE IN MY UPPER BACK AND NECK. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734330

Structure › BodyCrash
Filed Oct 13, 2000CA

WHILE DRIVING TOO FAST WENT DOWN INTO A DIP OR UP A DRIVEWAY WHICH CAUSED BOTTOM OF VEHICLE TO HIT THE GROUND. PLEASE PROVIDE FURTHER INFORMATION.*AK

Power Train › Axle AssemblyCrash
Filed Sep 29, 2000CA

WHILE DRIVING ABOUT 50-55 MPH, DRIVER HEARD A NOISE AND SUDDENDLY LOST CONTROL OF VAN. VAN DID A 360 DEGREE TURN AND CRASHED INTO A MEDIAN STRIP. PROBLEM WAS DUE TO A BROKEN AXLE. DEALERSHIP/MANUFACTURER WERE NOTIFED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Sep 15, 2000VA

WHILE VEHICLE WAS PARKED AND THE KEY WAS NOT PLACED IN IGNITION, AND WITH A CHILD INSIDE, VEHICLE ROLLED, CRASHING TO A RETAINER WALL. AT TIME PARKING PAWL WAS NEUTRAL. CURRENTLY, CONSUMER DOES NOT KNOW IF PAWL WAS MOVED BY CHILD OR IT ROLLED BY ITSELF. *AK

Air Bags › FrontalCrash4 injured
Filed Aug 24, 2000WA

VEHICLE WAS INVOLVED IN A FRONTAL COLLOSION AT 55-60MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. VEHICLE HAS BEEN TOTALED. DEALER HAS BEEN NOTIFIED.*AK

Seats
Filed Jun 14, 2000CA

THE MID-ROW BENCH OF THE PASSENGER SEAT VIBRATES ABNORMALLY, UNABLE TO RECTIFY PROBLEM. *MJS

Seats
Filed May 25, 2000CA

THE MED-ROW BENCH OF THE PASSENGER SEAT VIBRATES AND CAN NOT BE USED. YH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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