1997 Nissan Quest complaints

ON 6/30/01, WHEN I STARTED THE CAR IN MY HOUSE GARAGE AND HEARD A DEAFENING EXPLOSION WITH A BIG SMOKE THAT LIKE A BOMB EXPLODED. MY DAUGHTER AND I WAS SHOCKED UNCONSCIOUSLY FOR SECONDS. AFTER CHECKING AND FOUND THAT EXPLOSION CAUSED BY BATTERY WHICH I REPLACED IN SEPT. 1999 WITH WONDRIES NISSAN. AT THAT TIME I WAS TOLD IT HAD 4 YEARS WARRANTY. ON 7/2/01 8:00 A.M., I CALL NISSAN (800-647-7261) AND TALKED TO MS. MENDOZN. SHE ASKED ME TO TOW MY VAN TO THE NEAREST DEALOR GUNDERSON NISSAN. AFTER CHECKING, I WAS TOLD THE ALTERNATOR IS OVER CHARGED AND CAUSED THE BATTERY EXPLOSION. FOR THIS KIND OF PROBLEM, NISSAN WON'T TAKE ANY RESPONSIBILITY FOR THIS INCIDENT, AND I SHOULD PAY FOR REPLACING THESE TWO DEFECTIVE PARTS. I AM VERY ANGRY ABOUT THIS KIND OF ANSWER. I THINK NISSAN SHOULD TAKE RESPONSIBILITY FOR THIS INCIDENT FOR FOLLOWING REASONS: 1. I JUST GOT 60,000 MILES MAINTENANCE SERVICE WITH WONDRIES NISSAN IN THIS FEBRUARY AND THEY SHOULD FIND SOMETHING WRONG. 2. THIS IS UNNORMAL AND VERY DANGEROUS INCIDENT. IT WILL CAUSE A CAR ACCIDENT IF THIS HAPPENED ON THE FREEWAY OR CAUSE A FIRE, BECAUSE THE PARTS PROBLEMS. 3. THE CAR DESIGNER SHOULD PREDICT THIS KIND OF PROBLEM AND DESIGN THE SAFETY MEASURE. I HOPE YOU CAN INVESTIGATE THIS INCIDENT.*AK

ACCLERATOR PEDAL BECOMES STICKY. CONTACTED DEALER. *AK

CONSUMER WAS TRAVELING ON HIGHWAY AND HEARD A NOISE. THEN, WARNING LIGHT WOULD COME ON DASHBOARD INDICATING PASSENGER SLIDING DOOR WOULD OPEN WHILE DRIVING VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM. *AK

AFTER CONSUMER PURCHASED VEHICLE, AND AFTER DRIVING OF VEHICLE FOR ABOUT A DAY, FUEL TANK STARTED TO LOSE ALL ITS FUEL. CONTACTED DEALER, AND DEALER WAS TRYING TO FIX PROBLEM. *AK *SLC

PASSENGERS ARE GETTING TRAPPED INSIDE VEHICLE AND LOCKS CANNOT BE SECURED FROM OUTSIDE DUE TO A DEFECT WITHIN LOCKS AND ALARM SYSTEM. DEALER HAS HAD VEHICLE 8 TIMES, BUT CANNOT DETERMINE CAUSE OR FIX DEFECT.*AK CONSUMER STATES PARTS HAVE BEEN REPLACED 6 TIMES AND LOCKS HAVE NOT WORKED SINCE PURCHASE OF VEHICLE. *SLC

DOOR LOCKS WILL LOCK AND UNLOCK ON THEIR OWN. AT TIMES SLIDER WON'T OPEN PREVENTING OCCUPANTS FROM EXITING VEHICLE. FRONT DOORS HAVE LOCKED AND COULDN'T BE UNLOCKED TRAPPING OCCUPANTS IN CAR. LOCKS ON DOOR SHOW VEHICLE LOCKED, ALARM CAN BE SET BUT FRONT DOORS CAN BE OPENED. NO WAY TO KNOW IF VAN IS REALLY LOCKED OR NOT. VAN WILL SOMETIMES LOCK ON THEIR OWN SOMETIMES LOCKING US OUT. VAN HAS BEEN REPAIRED 8 TIMES BUT PROBLEM STILL CONT. DOOR ACTUATORS HAVE BEEN REPLACED 5 TIMES BUT STILL MALFUNCTION AT TIMES. AT TIMES ALARM WILL GO OFF BY ITSELF AND CAR CAN BE STARTED AND DRIVEN WITH ALARM SOUNDING.*AK

POWER DOOR LOCKS ENGAGE WITHOUT THE CONTROL BEING TOUCHED. THIS HAS HAPPENED BOTH WHILE DRIVING, AND WHILE PARKED. *AK

DOORS LOCK INTERMITTENTLY WITHOUT KNOWLEDGE OF OWNER, SOMETIMES W/CHILD INSIDE. *AK

ENGINE EXPERIENCES LOSS OF POWER, THEN SURGES BACK. SLIPS IN AND OUT, RPMS FALL UP TO 1000 WITH EACH SLIP. PROBLEM IS INTERMITTENT AND OCCURS AT ALL SPEEDS. DEALER FINDS NOTHING. *AK

ERRATIC OPERATION OF THE ELECTRIC DOOR LOCKS HAS PREVENTED ACCESS THROUGH THE SLIDING SIDE DOOR, AND OCCASIONALLY HAS PREVENTED PASSENGERS FROM EXITING THROUGH THE SLIDING DOOR (THEY WERE LOCKED IN). THE KEYLESS REMOTE SOUNDS LIKE IT IS LOCKING THE DOORS, BUT INTERMITTENTLY LEAVES THE SLIDING DOOR UNLOCKED.

REAR PASSENGER'S SLIDING DOOR DOES NOT LOCK OR LATCH PROPERLY. WHENEVER RIDING OVER A BUMP DOOR WILL POP OPEN. DEALER HAS BEEN CONTACTED.*AK

THE VEHICLE HAS BEEN PLAGUED WITH A REOCCURRING INTERMITTENT "RUBBING" SOUND WHEN TURNING THE STEERING WHEEL. NISSAN HAS CHARACTERIZED THE PROBLEM AS "EXCESSIVE FRICTION" AND "INTERNAL FAILURE". TO DATE, THEY HAVE REPLACED THE RACK & PINION STEERING GEAR ASSEMBLY, AND ASSOCIATED PARTS 3 TIMES, 8/97, 7/98 AND 1/99. WITH THE LAST REPLACEMENT WE WERE TOLD THAT THE RACK & PINION BEING INSTALLED WAS A REDESIGNED ONE. HOWEVER, THE NOISE HAS RETURNED JUST UNDER A YEAR (10,000 MILES) FROM THE LAST REPLACEMENT. WE ARE CURRENTLY ATTEMPTING TO GET BOTH THE DEALERSHIP AND THE MANUFACTURER TO ADDRESS THIS REOCCURRING PROBLEM AGAIN. *AK

THERE IS LOUD KNOCKING NOISE COMING FROM RIGHT REAR OF VEHICLE FOR WHICH DEALER CANNOT IDENTIFY THE CAUSE. *AK

ALL ELECTRICAL DOOR LOCKS ARE WORKING INTERMITTENTLY. CONSUMER HAD THE VEHICLE IN REPAIR SHOP TWICE. STILL, DEALER CAN'T DETERMINET THE CAUSE. *AK

NEW BRAKE SHOES DUE TO NOISE. MJS

WHILE DRIVING WITH AIR CONDITIONING ON, VEHICLE LOSES POWER/STARTS SHAKING AND SHUTS COMPLETELY OFF. DRIVER HAS TO TURN AIR CONDITIONING AND CAR OFF, WAIT 20 MINUTES ,AND THEN START THE VEHICLE BACK UP.CONSUMER CONTACTED DEALER AND MANUFACTURER. *AK * MJS

VEHICLE REAR ENDED ANOTHER VEHICLE AT ABOUT 35 TO 40MPH, AND NEITHER DRIVER'S SIDE NOR PASSNGER'S SIDE AIRBAGS DEPLOYED. DEALER HAS NOT SEEN VEHICLE.

WHILE DRIVING WITH A/C UNIT ON VEHICLE LOOSES POWER, STARTS SHAKING AND SHUTS OFF COMPLETELY. NLM

ALL THE DOORS ARE LOCKING UP AUTOMATICALLY WHENEVER CONSUMER GETS OUT OF THE VEHICLE. ALSO, WHENEVER CONSUMER TAKES THE KEY OUT OF IGNITION, OR WITH THE KEY IN THE IGNITION, VEHICLE IS STILL RUNNING. *AK

ACCELERATOR STICKING ON OCCASIONS. MJS

DEALERSHIP SERVICE DEPARTMENT PERSONNEL REFUSED REPLACEMENT OF DIAGNOSTIC COMPUTER DESPITE EXISTING SERVICE BULLETIN ON FALSE ERRORS BY DIAGNOSTIC SYSTEM; REFUSED SERVICE ON "BUZZING" FROM EXHAUST SYSTEM DESPITE EXISTING SERVICE BULLETIN ON PROBLEM; REFUSED ADDRESSING BATTERY CORROSSION DESPITE RECALL HAVING BEEN ISSUED ON LIKE PROBLEM FOR BATTERIES INSTALLED ON SAME MODEL YEAR QUESTS BUILT ON DIFFERENT COVERED MONTHS.( DOT NUMBER: TIRE SIZE: 205/75/R15 )

WINDSHIELD CRACKED FOR NO APPARENT REASON WHICH MAY CAUSE THE WINDSHIELD TO FALL. *AK

PASSENGER'S WINDOW AND THE WINDOW DIRECTLY BEHIND THE DRIVER'S WINDOW WERE SHATTERED WHILE DRIVING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

WHILE DRIVING BRAKING SYSTEM MALFUNCTIONED. BRAKE PEDAL WENT TO THE FLOOR, VEHICLE HAD NO BRAKING ABILITY, AND DRIVER HAD TO USE THE EMERGENCY PARKING BRAKE IN ORDER TO STOP THE VEHICLE. DEALER REPLACED THE RIGHT WHEEL, LEFT MIDDLE PLUNGER ON THE WHEEL CYLINDER WHICH BROKE FOR NO APPARENT REASON. DEALER SAID THIS WAS THE FIRST TIME THEY HAD EVER SEEN THIS DEFECT. *AK *ML

CHILD PUT THE VEHICLE INTO NEUTRAL WITHOUT APPLYING THE BRAKES, CAUSING VEHICLE TO BACK OUT OF THE DRIVEWAY, RESULTING IN A COLLISION. FAILURE OF THE SHIFT INTERLOCK SYSTEM ALLOWED FOR THE INCIDENT TO OCCURR. *AK.ET.

AIR CONDITIONER EVAPORATOR FAILED. *YC

AIR BAG WARNING LIGHT FAILED. *YC

SEAT BELT FAILED. *YC

WHEN THE FUEL TANK IS FULL AND UPON TAKING OFF OR COMING TO A COMPLETE STOP, THERE IS A LOUD THUMPING NOISE COMING FROM REAR OF VEHICLE. DEALER CONTACTED AND ATTEMPTED TO REPAIR SIX TIMES, PROBLEM STILL EXISTS, PROVIDE FURTHER INFORMATION. *AK

CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION ,TRAVELING 40 MPHAND HITTING A CEMENT BLOCK, IN WHICH NEITHER DRIVER'S OR PASSENGER'S SIDE AIR BAGS DEPLOYED. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

VEHICLE ELECTRICAL SYSTEM BURNED UP CAUSING THE VEHICLE TO

WHILE DRIVING AT ANY SPEED THE PASSENGER SLIDING DOOR UNLATCHES ON ITS OWN, AND THE CONSUMERS CONSTANTLY HAS TO PULL OVER TO SHUT DOOR WHILE TRAVELING WHITH THE KIDS. THE WAY CONSUMER KNOWS THAT THE DOOR IS OPEN WHILE DRIVING BECAUSE LIGHT IS ON THE DASHBOARD. DEALER WAS CONTACTED. *AK *ML

VEHICLE TAKEN TO DIFFERENT DEALER FOR REPAIRS (BROWN AND BROWN NISSAN, TEMPE AZ). ADDITIONAL DEFECT: FRONT SUSPENSION SWAY BAR LINKS REPLACED ONCE BECAUSE OF GRINDING NOISE IN FRONT SUSPENSION.

WHEN STOPPING AT A LIGHT THE VEHICLE CUTS OFF WHEN GOING THROUGH AN INTERSECTION. DEALER HAS SEEN VEHICLE 8 TIMES AND CAN'T FIND PROBLEM. *AK

DURING A VEHICLE CRASH THE WINDOW AND DOOR LOCKS MALFUCNTIONED WHILE BEING IN A "LOCKED" POSITION, AND THE OCCUPANT WASN'T ABLE TO GET OUT OF THE VEHICLE, HAD TO GO THROUGH A BROKEN WINDOW TO GET OUT. *AK

VIOLENT DEPLOYMENT OF AIR BAG UPON COLLISION, CAUSING INJURY TO CONSUMERS, ALSO STARTED A FIRE ON PASSENGER'S SIDE OF VEHICLE.

VEHICLE DOES NOT STOP WHEN THE BRAKES ARE APPLIED. WHEN BRAKING THERE IS A GRINDING AND A SQUEAKING NOISE. THE DEALER HAS REPLACED THE BRAKING SYSTEM ON THE VEHICLE. *AK

ABS BRAKES ARE FAULTY. OWNER NOTES WHEN BRAKES ARE APPLIED THERE IS UNKNOWN VIBRATION IN BRAKE PEDAL. ALSO VEHICLE PULLS TO THE RIGHT DEALER HAS REPLACED NUMEROUS PARTS, SUCH AS ROTORS/PADS AND OTHER BRAKE RELATED PARTS.

WHEN EXITING EXPRESSWAY, DRIVER APPLIED THE BRAKES AND THE WHEELS LOCKED UP AND DRIVER LOST CONTROL OF VEHICLE, HIT A TREE HEAD-ON. VEHICLE HAS NOT BEEN REPAIRED. *AK