2010 Mercedes-Benz E350

Routine

Owners filed 183 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 4 times.

When it fails
020k40k60k90k120k200k
60,000 milesMedian miles at failure

76 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags68
302
Fuel/Propulsion System17
000
Unknown or Other12
000
Electrical System12
101
Engine11
000
Suspension8
000
Service Brakes8
000
Power Train8
000
Structure › Body7
102
Vehicle Speed Control3
100

4 safety recalls

Part 573 reports
Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software22V168000
Filed Mar 18, 202222 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.

Risk. Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.

Remedy. Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.

Air Bags › Frontal › Passenger Side › Inflator Module18V043000
Filed Jan 10, 2018132,167 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Air Bags › Frontal › Passenger Side › Inflator Module16V363000
Filed May 26, 2016258,163 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Air Bags › Frontal › Driver Side › Inflator Module16V081000
Filed Feb 11, 2016711,159 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

What owners reported

Newest filings
Service Brakes
Filed Apr 10, 2026SC

I am writing to formally submit a complaint regarding my 2010 E350 (VIN # [XXX] ). I have taken great pride in owning and maintaining this vehicle, and I want to share my concerns based on my recent experience. I have consistently kept this car well-maintained, following all recommended service schedules and ensuring that any necessary repairs were handled promptly. Up until now, I have not experienced any significant issues with the vehicle. It has been reliable, well cared for, and in excellent condition. Recently, when the brake line indicator came on, I immediately took the vehicle to a mechanic to have it inspected. I was informed that the brake fluid reservoir was empty and that there was a leak present. Upon further inspection, the mechanic identified that the leak was coming from the rear of the vehicle. It was then determined that the issue involved the rear brake line located near the gas tank. This is extremely concerning, not only because it directly impacts the safety of the vehicle, but also because, based on the research I have conducted, this appears to be a common issue with this particular model. Given that this is a critical safety component, it is troubling that such a failure would occur despite the vehicle being properly maintained. Based on what I have researched, I feel that I have a valid complaint. This does not seem to be the result of neglect or lack of care, but rather a potential defect or known issue associated with this vehicle. As an owner who

Exterior Lighting
Filed Feb 17, 2026CA

All of sudden blind spot inoperable , turning signal to Rt. , signal goes LT. OR TURNING SIGNAL TO LT. , SIGNAL GOES To RT.

Service Brakes
Filed Jan 19, 2026NJ

Car was found to have the rear subframe corrosion for issue. But also the brake lines were corroded very badly. They should be covered under the rear subframe extended warranty replacement. The rear brake lines are an frequent issue and almost always shows up when the subframe begins to rot. Also the pattern of the corrosion seems to be consistent across multiple incidents. Look at photos I uploaded and the Reddit post; identical. Look at this post from Reddit, almost identical corrosion on the rear brake lines as mine. Furthermore, it always is the rear brake lines, almost never the front. This is a manufacturer issue that needs to be looking into. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes
Filed Nov 24, 2025CT

It seems like brake lines corroded and need to be replaced. Same issue in this car with subframe and that was taken care of by the extended warranty but brake lines were not part of extended warranty? That should be investigated further. Rear subframe rust out and brake line corrosion are obviously related but Mercedes is only addressing subframe. Why? A lot of people have this issue and it's a huge safety concern.

Unknown or Other
Filed Nov 20, 2025MD

While driving once I start braking once the car is around 3mph it shifts from drive into Park and abruptly comes to a stop. Sometimes I am able to put it back into Drive sometimes I have to turn the car off and reinsert the key just to get it back into drive. Normally happens after an hour or so of driving the when I try to come to a complete stop the car will automatically shift into park. This is very dangerous as it can ruin the transmission also the person driving behind me can run into the back of my car. Is there any recall for this issue

Service Brakes
Filed Sep 24, 2025CT

My brakes failed, the rear brake lines had corroded.

Engine
Filed Jul 24, 2025TN

Fast acceleration then slow down goes into limp mode . happens when passing a car or taking off fast like entering into traffic . very dangerous. will be calling mercedes benz tomorrow. bought car used approximately 4 months ago. thanks

Service Brakes
Filed Jul 18, 2025VA

My brakes went out while I was driving my family on a road trip. After getting towed I inspected the brake lines and they are absolutely destroyed. This is clearly a design flaw by Mercedes. This needs to be recalled. You have to drop the rear subframe to repair this. Absolutely ridiculous.

Engine
Filed Apr 14, 2025KY

Smell gasoline on driver side. Can’t fill tank up or the smell is unbearable. Gas consumption is high. Engine light is on , suspension make a lot of noise, and ticking on driver side.

Engine
Filed Apr 4, 2025TN

Does the engine in this car have a correct balance shaft?

Service Brakes
Filed Mar 27, 2025IA

Mercedes had a recall for rusty subframe but the rear break lines are rusting out as well and it should be a recall just like the subframe. I have brake line leaking now and it will cost around 2500-3500 to fix per mercedes

Engine
Filed Feb 24, 2025183,000 milesFL

The contact owns a 2010 Mercedes-Benz E350. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated. The vehicle was driven to a nearby parking lot. The contact parked the vehicle and opened the hood. The contact stated that upon inspecting the vehicle, the contact noticed pieces of the serpentine belt on the engine. The contact turned the vehicle off. The contact went to a nearby Auto Parts store and purchased a new serpentine belt. The contact replaced the serpentine belt, and the vehicle was driven to the residence. The contact stated that upon checking the data on the instrument panel, the contact became aware of several error messages. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel had seized. The contact turned off the vehicle and the steering wheel functionality returned. The contact stated that the low coolant warning light illuminated; however, the coolant level was checked and was sufficient. Additionally, the contact stated that the drive assist warning light was illuminated on the instrument panel. The vehicle was taken to two independent mechanics regarding the drive assist warning light; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was ap

Suspension
Filed Feb 18, 2025140,000 milesNJ

The contact owns a 2010 Mercedes-Benz E350. The contact stated while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact's wife was able to stop the vehicle from crashing into a concrete curb. The contact stated a nearby independent mechanic assisted the contact, and the vehicle was taken to the independent mechanic. The vehicle was diagnosed with a fractured brake line due to corrosion. The contact was advised to have the vehicle towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with a fractured rear brake line due to corrosion. The contact was informed that the rear brake line needed to be replaced. The vehicle was not repaired. The contact stated that a year ago the rear subframe fractured due to corrosion. The contact stated that the rear subframe was repaired under an unknown recall repair. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 140,000.

Lane Departure › Blind Spot Detection
Filed Jan 31, 2025CA

The turn signal light malfunction , when i turn the signal light to Rt. the dashboard signal light going LT. , and when turn to the lt. the dashboard signal going RT. This happen accidentally , not all the time . but when it happened it was very risky. At the same time a dashboard massage appear and reading (( Blind spot warning disabled)) First time happened to me; i pulled over , turned the engine off , turned it on again , problem resolved. First thing i did i made i search online , i found that many people are mentioning this problem . and some made a diagnosis of steering control unit malfunction . One person called the dealer , test the vehicle , and made a recall .he gave gave a phone number to call 18003676372. My son called that number and asked for this particular recall , and mb of USA denied any recall for this problem.

Structure › Body
Filed Jan 1, 2025OH

When braking the car pulls hard off the road. inspection showed rear subframe rusted and control arms are not attached securely to frame. Unsafe to drive

Engine
Filed Nov 18, 2024OH

August 2024, while driving on a 4 lane highway at 65 mph, a warning appeared on gauge cluster saying that Electronic Stability Control and Traction Control inoperable. This caused the car to reduce power, requiring me to quickly pull over. The car continued running but I was limited on mph and gear selection (aka Limp Mode). I turned the car off, allowing the systems to reset. After driving approximately 1 miles, the same warnings appeared. Fortunately, I was within a mile from home at the time so I was able to "Limp" the car home. The next day, I checked the car again by driving in my neighborhood with the result. I had the car transported on roll back to Express Oil and Tire in Barboursville, WV as my "local" MB dealer is an hour away. They checked the car and the Engine Control Module was defective and needed replacement. The cost of the service including new MB parts and programming would be $2,495. I tried for 2 months to secure funding to fix the car to no avail. I had the car towed on roll back again but back to my house. The car has sat since then.

Air BagsCrash1 injured
Filed Nov 11, 2024MA

I was involved in a head on collision when a motorist driving in the wrong lane hit the front of my car in the evening of 10/2/24. The impact was huge and my car was totaled. However, my airbag did not deploy and I hit my chest and knees very hard against the steering wheel and dashboard. Airbag deployment is a basic safety feature during an accident particularly in a luxury vehicle like Mercedes Benz that is known for its safety record.

Fuel/Propulsion System
Filed Mar 7, 2024FL

Smell gasoline when tank get filled up. Engine light is on , suspension make a lot of noise , power steering pump also

Fuel/Propulsion System
Filed Dec 28, 2023FL

This is in regard to E350 2010. Gas smell after tank fill up (only when full). Fuel pump cover on the driver side under the back seat. The tank cover (plastic) breaks and leaks. Similar problem was noted on previous models (2009) and recall was issued. [XXX] Very hazardous (Flammable and combustible) and the dealer stated that it is a common problem. I removed the back seat and is gasoline leaking and accumulating above the cover. Similar problem occurred on the cover on the right side and was replaced. The plastic cover on both sides breaks and leaks gasoline into the car. Should be recalled and replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel System, Gasoline
Filed Nov 15, 202394,000 milesFL

The contact owns a 2010 Mercedes-Benz E350W. The contact stated that while driving at an undisclosed speed, she smelled a gasoline odor within the interior of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel filter flange. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 94,000.

20 of 183 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20261100Routine
20252200Do not drive
20245400Routine
20236300Routine
20228300Routine
2021131210Routine
20208610Routine
20177010Routine
201651510Routine
201531600Routine
20142788140Above average
2013161640Routine
2012217710Above average
2011223520Above average
2010 — this page183400Routine
200964440Routine
2008173490Routine
20073495100Above average
2006398491Fatalities reported
200515000Routine
200410000Routine
20037000Routine

Compare every E350 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 18, 2022. Source: NHTSA Office of Defects Investigation.