2010 Mercedes-Benz E350

Routine

Owners filed 184 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 4 times.

Not among the Mercedes-Benz E350 years to avoid. Which Mercedes-Benz E350 years to avoid →

When it fails
020k40k60k90k120k200k
60,000 milesMedian miles at failure

76 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2010 Mercedes-Benz E350 problems

68 of the 184 complaints (37%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags68
302
Fuel/Propulsion System · fuel and propulsion system17
000
Unknown or Other12
000
Electrical System12
101
Engine11
000
Suspension8
000
Service Brakes · brakes8
000
Power Train · transmission8
000
Structure › Body · body and frame7
102
Steering4
000

2010 Mercedes-Benz E350 airbags problems

37% of all complaints

68 of the 184 complaints are about the airbags.

Share of the 68 airbags complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
59,956 mi
median of 10 reports
Peak year of filing
2017
39 airbags complaints that year
Crashes · fires · injuries
3 · 0 · 2
in these complaints
“I was involved in a head on collision when a motorist driving in the wrong lane hit the front of my car in the evening of 10/2/24. The impact was huge and my car was totaled. However, my airbag did not deploy and I hit my chest and knees very hard against the steering wheel and dashboard.”
Owner complaint, filed Nov 11, 2024
“Tl* takata recall. The contact owns a 2010 mercedes-benz e350. The contact received recall notifications for NHTSA campaign numbers: 18v043000 (air bags) and 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedies.”
Owner complaint, filed Oct 11, 2019

Complaints and recalls over time

By year of filing
2009: 3 complaints, 0 about the airbags'092010: 9 complaints, 0 about the airbags2011: 2 complaints, 0 about the airbags'112012: 1 complaints, 1 about the airbags2013: 1 complaints, 0 about the airbags'132014: 7 complaints, 1 about the airbags2015: 5 complaints, 1 about the airbags'152016: 11 complaints, 6 about the airbags2017: 46 complaints, 39 about the airbags'172018: 27 complaints, 11 about the airbags2019: 13 complaints, 8 about the airbags'192020: 8 complaints, 0 about the airbags2021: 6 complaints, 0 about the airbags'212022: 12 complaints, 0 about the airbags2023: 14 complaints, 0 about the airbags'232024: 3 complaints, 1 about the airbags2025: 12 complaints, 0 about the airbags'252026: 4 complaints, 0 about the airbagsRecall 16V081000 (airbags)Recall 16V363000 (airbags)Recall 18V043000 (airbags)Recall 22V168000 (engine)NHTSA investigation EA21002NHTSA investigation DP20004
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened

Complaints about the 2010 E350 peaked in 2017, with 46 filed that year. Owners had filed 3 complaints about the airbags before the first recall that covers it, 16V081000 in February 2016; 65 more have come in since. In 2026 owners filed 4 so far.

4 safety recalls

Part 573 reports
Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software22V168000
Filed Mar 18, 202222 vehiclesMercedes-Benz USA, LLC

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.

Risk. Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.

Remedy. Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.

Air Bags › Frontal › Passenger Side › Inflator Module18V043000
Filed Jan 10, 2018132,167 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Air Bags › Frontal › Passenger Side › Inflator Module16V363000
Filed May 26, 2016258,163 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Air Bags › Frontal › Driver Side › Inflator Module16V081000
Filed Feb 11, 2016711,159 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

All 4 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 2 name the 2010 E350.

Desiccated Air Bag Inflator RuptureEngineering analysis EA21002Open
Opened Sep 17, 2021airbags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at …

Rear brake line failureDefect petition DP20004Closed
Opened Apr 24, 2020Closed Oct 9, 2020brakes

On April 10, 2020, NHTSA's Office of Defects Investigation (ODI) received a defect petition from Mr. Surjit Singh alleging premature corrosion of the rear brake lines in his 2013 Mercedes-Benz E350 sedan. The petitioner states that he was recently informed by a Mercedes dealer service department that his car had severely rusted brake lines that need[ed] to be replaced immediately at a cost of about $3300. He further stated that the dealer service advisor informed him that he had seen the issue on many cars like his. The petitioner requested ?that NHTSA launch an investigation into this …

Technical service bulletins

183 on file

Repair instructions the manufacturer sent its dealers for the 2010 E350. Not recalls: the fix is usually free only while the car is under warranty.

electrical system 45transmission 21engine 20headlights 18equipment 17body and frame 12suspension 12seat belts 8
EW -Burl Walnut Wood TrimWarranty extensionJul 15, 2024unknown or other

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the “Burl Walnut Trim” in model year 2010 to 2016 Mercedes-Benz E-Class (212 platform) vehicles is defective. This Burl Walnut Trim …

NCU - 24240304Warranty extensionMar 12, 2024body and frame

As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 590 Mars Red paint available as an original, exterior color option for certain models of Mercedes-Benz …

ELW-Fuel FilterWarranty extensionNov 3, 2023fuel system

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA ( MBUSA ) is extending the warranty coverage on the fuel filter unit for Partial Zero Emission Vehicles (PZEV) from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 15 years/150,000 …

CL-Fuel Filter Unit PZEVWarranty extensionOct 24, 2023fuel and propulsion system

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (“MBUSA”) is extending the warranty coverage on the fuel filter unit for Partial Zero Emission Vehicles (PZEV) from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 15 years/150,000 …

P-SC-2017030011Service Bulletin/Repair InstructionsMar 17, 2017airbags

Replace Driver-Side and (if applicable) Front Passenger Air Bag

TakataRecallService Bulletin/Repair InstructionsFeb 26, 2016airbags

Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators

RecallUpdateService Bulletin/Repair InstructionsFeb 11, 2016airbags

Recall Campaign announcement for Takata driver airbags.

SB-91-60-193Service Bulletin/Repair InstructionsJun 11, 2010airbags

MERCEDES: AIRBAG DURABILITY AND RELIABILITY. AIR BAG SRS CONTROL MODULE (N2/2) DOES NOT HAVE A SET SHELF LIFE AND WILL NORMALLY BE RELIABLE FOR THE LIFE OF A VEHICLE. WITH 164, 216 221, 251 AND NEWER, THE AIRBAG CONTROL UNIT CAN BE RESET FIVE TIMES. WITH MODES 202, 210 AND NEWER, THE AIRBAG CONTROL UNIT CAN BE RESET THREE TIMES. EARLIER MODELS WOULD HAVE TO …

What owners reported

Newest filings
Steering
Filed Sep 30, 2026OR

While I was driving the Issues with the steering column module (SCM) sudden loss of critical driver controls, erratic electrical behavior. It failed to communicate properly with the power steering system, alongside dashboard warnings for the Electronic Stability Program (ESP) and Antilock Braking System (ABS) now my car is parked and I can’t drive it. I had to call a tow truck to take it home.

Service Brakes
Filed Apr 10, 2026SC

I am writing to formally submit a complaint regarding my 2010 E350 (VIN # [XXX] ). I have taken great pride in owning and maintaining this vehicle, and I want to share my concerns based on my recent experience. I have consistently kept this car well-maintained, following all recommended service schedules and ensuring that any necessary repairs were handled promptly. Up until now, I have not experienced any significant issues with the vehicle. It has been reliable, well cared for, and in excellent condition. Recently, when the brake line indicator came on, I immediately took the vehicle to a mechanic to have it inspected. I was informed that the brake fluid reservoir was empty and that there was a leak present. Upon further inspection, the mechanic identified that the leak was coming from the rear of the vehicle. It was then determined that the issue involved the rear brake line located near the gas tank. This is extremely concerning, not only because it directly impacts the safety of the vehicle, but also because, based on the research I have conducted, this appears to be a common issue with this particular model. Given that this is a critical safety component, it is troubling that such a failure would occur despite the vehicle being properly maintained. Based on what I have researched, I feel that I have a valid complaint. This does not seem to be the result of neglect or lack of care, but rather a potential defect or known issue associated with this vehicle. As an owner who

Exterior Lighting
Filed Feb 17, 2026CA

All of sudden blind spot inoperable , turning signal to Rt. , signal goes LT. OR TURNING SIGNAL TO LT. , SIGNAL GOES To RT.

Service Brakes
Filed Jan 19, 2026NJ

Car was found to have the rear subframe corrosion for issue. But also the brake lines were corroded very badly. They should be covered under the rear subframe extended warranty replacement. The rear brake lines are an frequent issue and almost always shows up when the subframe begins to rot. Also the pattern of the corrosion seems to be consistent across multiple incidents. Look at photos I uploaded and the Reddit post; identical. Look at this post from Reddit, almost identical corrosion on the rear brake lines as mine. Furthermore, it always is the rear brake lines, almost never the front. This is a manufacturer issue that needs to be looking into. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes
Filed Nov 24, 2025CT

It seems like brake lines corroded and need to be replaced. Same issue in this car with subframe and that was taken care of by the extended warranty but brake lines were not part of extended warranty? That should be investigated further. Rear subframe rust out and brake line corrosion are obviously related but Mercedes is only addressing subframe. Why? A lot of people have this issue and it's a huge safety concern.

Unknown or Other
Filed Nov 20, 2025MD

While driving once I start braking once the car is around 3mph it shifts from drive into Park and abruptly comes to a stop. Sometimes I am able to put it back into Drive sometimes I have to turn the car off and reinsert the key just to get it back into drive. Normally happens after an hour or so of driving the when I try to come to a complete stop the car will automatically shift into park. This is very dangerous as it can ruin the transmission also the person driving behind me can run into the back of my car. Is there any recall for this issue

Service Brakes
Filed Sep 24, 2025CT

My brakes failed, the rear brake lines had corroded.

Engine
Filed Jul 24, 2025TN

Fast acceleration then slow down goes into limp mode . happens when passing a car or taking off fast like entering into traffic . very dangerous. will be calling mercedes benz tomorrow. bought car used approximately 4 months ago. thanks

Service Brakes
Filed Jul 18, 2025VA

My brakes went out while I was driving my family on a road trip. After getting towed I inspected the brake lines and they are absolutely destroyed. This is clearly a design flaw by Mercedes. This needs to be recalled. You have to drop the rear subframe to repair this. Absolutely ridiculous.

Engine
Filed Apr 14, 2025KY

Smell gasoline on driver side. Can’t fill tank up or the smell is unbearable. Gas consumption is high. Engine light is on , suspension make a lot of noise, and ticking on driver side.

Engine
Filed Apr 4, 2025TN

Does the engine in this car have a correct balance shaft?

Service Brakes
Filed Mar 27, 2025IA

Mercedes had a recall for rusty subframe but the rear break lines are rusting out as well and it should be a recall just like the subframe. I have brake line leaking now and it will cost around 2500-3500 to fix per mercedes

Engine
Filed Feb 24, 2025183,000 milesFL

The contact owns a 2010 Mercedes-Benz E350. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated. The vehicle was driven to a nearby parking lot. The contact parked the vehicle and opened the hood. The contact stated that upon inspecting the vehicle, the contact noticed pieces of the serpentine belt on the engine. The contact turned the vehicle off. The contact went to a nearby Auto Parts store and purchased a new serpentine belt. The contact replaced the serpentine belt, and the vehicle was driven to the residence. The contact stated that upon checking the data on the instrument panel, the contact became aware of several error messages. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel had seized. The contact turned off the vehicle and the steering wheel functionality returned. The contact stated that the low coolant warning light illuminated; however, the coolant level was checked and was sufficient. Additionally, the contact stated that the drive assist warning light was illuminated on the instrument panel. The vehicle was taken to two independent mechanics regarding the drive assist warning light; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was ap

Suspension
Filed Feb 18, 2025140,000 milesNJ

The contact owns a 2010 Mercedes-Benz E350. The contact stated while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact's wife was able to stop the vehicle from crashing into a concrete curb. The contact stated a nearby independent mechanic assisted the contact, and the vehicle was taken to the independent mechanic. The vehicle was diagnosed with a fractured brake line due to corrosion. The contact was advised to have the vehicle towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with a fractured rear brake line due to corrosion. The contact was informed that the rear brake line needed to be replaced. The vehicle was not repaired. The contact stated that a year ago the rear subframe fractured due to corrosion. The contact stated that the rear subframe was repaired under an unknown recall repair. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 140,000.

Lane Departure › Blind Spot Detection
Filed Jan 31, 2025CA

The turn signal light malfunction , when i turn the signal light to Rt. the dashboard signal light going LT. , and when turn to the lt. the dashboard signal going RT. This happen accidentally , not all the time . but when it happened it was very risky. At the same time a dashboard massage appear and reading (( Blind spot warning disabled)) First time happened to me; i pulled over , turned the engine off , turned it on again , problem resolved. First thing i did i made i search online , i found that many people are mentioning this problem . and some made a diagnosis of steering control unit malfunction . One person called the dealer , test the vehicle , and made a recall .he gave gave a phone number to call 18003676372. My son called that number and asked for this particular recall , and mb of USA denied any recall for this problem.

Structure › Body
Filed Jan 1, 2025OH

When braking the car pulls hard off the road. inspection showed rear subframe rusted and control arms are not attached securely to frame. Unsafe to drive

Engine
Filed Nov 18, 2024OH

August 2024, while driving on a 4 lane highway at 65 mph, a warning appeared on gauge cluster saying that Electronic Stability Control and Traction Control inoperable. This caused the car to reduce power, requiring me to quickly pull over. The car continued running but I was limited on mph and gear selection (aka Limp Mode). I turned the car off, allowing the systems to reset. After driving approximately 1 miles, the same warnings appeared. Fortunately, I was within a mile from home at the time so I was able to "Limp" the car home. The next day, I checked the car again by driving in my neighborhood with the result. I had the car transported on roll back to Express Oil and Tire in Barboursville, WV as my "local" MB dealer is an hour away. They checked the car and the Engine Control Module was defective and needed replacement. The cost of the service including new MB parts and programming would be $2,495. I tried for 2 months to secure funding to fix the car to no avail. I had the car towed on roll back again but back to my house. The car has sat since then.

Air BagsCrash1 injured
Filed Nov 11, 2024MA

I was involved in a head on collision when a motorist driving in the wrong lane hit the front of my car in the evening of 10/2/24. The impact was huge and my car was totaled. However, my airbag did not deploy and I hit my chest and knees very hard against the steering wheel and dashboard. Airbag deployment is a basic safety feature during an accident particularly in a luxury vehicle like Mercedes Benz that is known for its safety record.

Fuel/Propulsion System
Filed Mar 7, 2024FL

Smell gasoline when tank get filled up. Engine light is on , suspension make a lot of noise , power steering pump also

Fuel/Propulsion System
Filed Dec 28, 2023FL

This is in regard to E350 2010. Gas smell after tank fill up (only when full). Fuel pump cover on the driver side under the back seat. The tank cover (plastic) breaks and leaks. Similar problem was noted on previous models (2009) and recall was issued. [XXX] Very hazardous (Flammable and combustible) and the dealer stated that it is a common problem. I removed the back seat and is gasoline leaking and accumulating above the cover. Similar problem occurred on the cover on the right side and was replaced. The plastic cover on both sides breaks and leaks gasoline into the car. Should be recalled and replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel System, Gasoline
Filed Nov 15, 202394,000 milesFL

The contact owns a 2010 Mercedes-Benz E350W. The contact stated that while driving at an undisclosed speed, she smelled a gasoline odor within the interior of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel filter flange. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 94,000.

Steering
Filed Oct 10, 2023WA

Steering wheel stopped turning. Steering pump has failed. My 17 year old daughter got so scared while driving it. Very dangerous. Always got serviced on time. It has only 76500 miles on it. The mechanic has no idea how this happened. Cost to repair is $4500 and he is thinking maybe there is a recall for it . It got towed to the shop and it had a full service done 2 weeks before . I am glad my daughter was not driving on the highway at the time of this incident

Structure › Body
Filed Sep 15, 2023VA

Rear subframe corrosion and failure. Based on my queries this apparently a common issue. I am adding my report to add weight to this common issue. Vehicle is approximately 13 years old, is in good condition, and has not suffered any accidents affecting the rear subframe. Overall only minimal rust or corrosion is found during a visual inspection while on a lift. This vehicle has passed annual inspections as required by Virginia state law. The rear subframe has rusted from the inside. This corrosion was not visible from the outside, which is why it was not found in the annual inspections. Due only to this internal corrosion, the left-hand (driver) side of the rear subframe has broken loose where the rear wheel's control arm is attached. This removes one of the rear wheel's primary attachment points, making the vehicle unsafe to drive.

Unknown or Other
Filed Aug 16, 2023CA

The rearview camera on this vehicle operates intermittently. When it is not operating, the infotainment screen is completely black (no distortion, no flickering, no image at all.) I realize that my vehicle is out of warranty (2010MY,) but the issue began in 2015 and has been gradually getting more frequent. Numerous customers have been complaining about this concern on the forums from as early as 2013 (only 2-3 years into ownership as 2010 was the first model year of the W212 E-Class generation.) Example forums: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Suspension
Filed Jul 10, 2023CT

Rear suspension control arm bracket rusted, broken off from frame of vehicle makes a slight to moderate sound when driving or going off bumps I avoid rough surfaces, I drive at a respectable speed ,I never came across as long I owed this vehicle.

Structure › Body
Filed Jul 5, 2023NJ

My rear sub frame has major corrosion and is broken on the driver side, the passenger side about to go soon. My vehicle only has 154000 miles on it.

Suspension › Subframe/Mounting Bracket
Filed Jun 26, 2023181,250 milesMI

The contact owns a 2010 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, the brake line fractured and the low brake fluid warning light illuminated; however, the contact stated he was able to stop the vehicle by depressing the brake pedal. The vehicle was towed to the dealer, where it was diagnosed that the subframe was fractured, which caused the brake line to fracture and fail. The dealer repaired the subframe under the recall and charged a fee for the brake line repair. The contact stated that the mechanic stated that the brake line fracture was caused by the subframe fracture. The manufacturer was made aware of the failure; however, the manufacturer only authorized the repair of the subframe. The failure mileage was approximately 181,250.

Structure › Body
Filed May 16, 2023MO

Per the technician: "the rear subframe is rusted out and the lateral strut arm is starting to break away". Because of this issue, the car unknowingly presented a safety risk to occupants and other drivers. A failure of the subframe or connected components could have resulted in a serious accident. Photos are attached. The vehicle is currently available for inspection upon request. There were no warning indicators to this issue. The issue was found only because the car was being serviced for brake pads. Mercedes Benz USA customer care said there was no recall or other warranty covering the issue and said the vehicle was outside their "good will assistance program". The vehicle is no longer able to be driven.

Suspension
Filed Mar 28, 2023MI

Rear subframe has rusted to the point car is no longer safe to drive. This is apparently effecting many Mercedes’ vehicles and many unsafe cars are currently on the road.

Electrical System
Filed Mar 18, 2023TN

Steering wheel lock mechanism failed

Engine
Filed Feb 24, 2023127,000 milesNH

The contact owns a 2010 Mercedes-Benz E350. The contact stated that the engine was misfiring and shifted LIMP Mode. The contact stated that the check engine warning light was intermittently illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V168000 (Exterior Lighting, Electrical Stability Control, Engine, and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 127,000.

Unknown or Other
Filed Jan 25, 2023IN

REAR SUBFRAME RUSTED THROUGH MAKING THE VEHICLE UNSAFE TO DRIVE. I WAS TOLD TO PARK IT UNTIL I HAD IT FIXED. THE SUBFRAME HAD BEGUN FLEXING AS I DROVE AND MAKE A LOUD NOISE.

Unknown or Other
Filed Jan 21, 2023NY

Rear Sub-frame rusting/rotting

Structure › Body
Filed Dec 28, 2022VA

During maintenance check, mechanic indicated rust on the rear subframe that can lead to failure. Failure on this car would cause a puncture of the fuel tank due to car design. Upon further research, this is a well known issue with MB and is covered as a recall in all countries other than the US. Please encourage Mercedes Benz to do the right thing and issue a recall for this defective component, to avoid serious accidents.

Suspension
Filed Oct 7, 2022WI

During braking a knocking noise happen due to a dislodged or broken bracket from rear suspension cross member. And has appeared to rusted from the inside out. Mercedes was notified and was inspected by a local Mercedes dealership. Vehicle cannot be safely driven.

Suspension
Filed Oct 6, 2022NC

Rear crossmember rotted and snapped

Service Brakes
Filed Oct 5, 2022CA

There’s a squeakly sound coming from my brakes. I have to start breaking very early in order for to be safe. It you feels very dangerous to drive this vehicle. I had my brakes change twice in the same year because of the same problem and it has not fix the problem.

Suspension
Filed Sep 1, 2022MD

My family has owned this vehicle since 2013 when it was purchased from the local Mercedes dealership as certified pre-owned. In the past few years, we have had to have several of the rear brake lines replaced due to rust. The last time, we were told by the mechanic that the complete rear subframe would have to be replaced due to rust. Specifically the attachment points from the subframe to the rear suspension have completely rusted through. I contacted the dealership where the car was purchased. They stated they are aware of this issue on almost all of the cars of that period but offered no solution other than a repair of $5,000. Many of the cars of that era and class have serious rust issues but Mercedes chooses to do nothing about it. This is a serious safety issue because the entire rear suspension and brakes attach to the subframe and could come loose at any point while driving. I would like this to be repaired by the manufacturer. Thank you

Service Brakes, Hydraulic
Filed Jul 21, 202285,788 milesRI

The contact's mother owns a 2010 Mercedes-Benz E350. The contact stated that while his mother was driving 60 MPH, a warning message indicating that the brake fluid level was low was displayed. The vehicle was taken to the local dealer where the brake fluid was replaced and the warning message disappeared. The contact's mother was able to continue driving. The contact and his father later inspected the services brakes. The contact stated that upon depressing the brake pedal, the brake pedal went all the way to the floorboard. Additionally, the contact noticed that the brake fluid was leaking from underneath the vehicle onto the ground. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 85,788.

Service Brakes
Filed Jul 9, 202243,000 milesNJ

Even though the my Mercedes is a 2010, it has forty three thousand miles and garaged for it's lifetime. The brakes lines are rotted and leak. This is a serious safety issue and should be looked into. I'm sure I'm not not the only person with this issue. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Fuel/Propulsion System
Filed Jun 11, 2022TX

Very strong exterior exhaust odor, like gasoline, consistent and always prevalent but more so when fuel is at half or above. Afraid may spark if near open flame

Unknown or Other
Filed May 29, 2022NJ

I WAS DOING ROUTINE MAINTANCE WHEN I NOTICED MY REAR LEFT TIE ROD THAT CONNECTS TO MY LEFT WHEEL WAS CRACKED BY THE REAR SUB FRAME WHICH LED TO A SAFETY ISSUE CONTACTED MY INSURANCE COMPANY AND CAR WAS TOWED TO THE MECHANIC SHOP FOR INSJRANCE INSPECTION

Suspension › Rear
Filed May 24, 202268,060 milesVA

The contact owns a 2010 Mercedes-Benz E350. The contact stated while driving approximately 55 MPH and depressing the brake pedal, the rear wheels were going in a different direction. There were no warning lights illuminated. The vehicle was taken to a local mechanic to be diagnosed. The contact was informed that the rear suspensions had rusted and fractured. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,060.

Power Train
Filed Feb 27, 2022OH

Car shifts into park when I stop, does not happen all the time, no check engine light, no warning, don't know it shifted until I try to move forward. last time I drove the car it did it as I was stopping, made a funny grind noise, no warning lights or bells will contact dealer. this is very dangerous

Power Train
Filed Feb 18, 2022170,000 milesNY

The contact owns a 2010 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, the transmission shifted to PARK before the vehicle came to a full stop. The vehicle was taken to the dealer and diagnosed that the failure was related to TSB - LI54.25-P-056472. The contact was informed that the Electronic Ignition Switch (EIS) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the warranty had expired and the TSB was not associated with the VIN. The failure mileage was approximately 170,000.

Structure › Frame and Members
Filed Oct 12, 2021171,000 milesCT

The contact owns a 2010 Mercedes- Benz E 350. The contact stated that while driving there was an undetermined abnormal noise detected. The vehicle was taken to an independent mechanic where it was informed the sub frame was corroded The independent dealer was contacted. The vehicle was diagnosed or repaired. The manufacturer was notified electronically however no response was provided. The failure mileage was approximately 171,000.

Service Brakes, Hydraulic › Power Assist › Vacuum › Hoses, Lines/Piping, and Fittings
Filed Jun 28, 2021125,000 milesFL

The contact owns a 2010 Mercedes-Benz E350. The contact stated that while exiting a car wash, the brake pedal was engaged, and the brake pedal went to the floorboard. The contact drove the vehicle home. The contact inspected the vehicle and found that the brake lines were corroded and leaking throughout the brake hardline onto the heat shield. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 125,000.

Steering
Filed Mar 30, 2021MD

WHILE UNDERWAY LOST ALL STEERING. STEERING WHEEL WENT TO CENTER AND WOULD NOT TURN WITHOUT EXTREME EXTREME EXCESSIVE FORCE. REPLACED POWER STEERING PUMP. ON ROAD TEST FOUND SAME CONDITION. REMOVED HIGH-PRESSURE LINE FROM PUMP TO STEERING RACK AND FOUND PLASTIC LINER FROM THE RUBBER SECTION OF THE HIGH-PRESSURE LINE BROKE FREE AND WAS FORCED INTO THE STEERING RACK CLOGGING THE STEERING LINE. THIS WAS CLOSE TO A HIGH SPEED COLLISION.

Power Train
Filed Mar 29, 2021107,000 milesNJ

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE SURGED WHILE IN MOTION AND INADVERTENTLY SHIFTED FROM DRIVE TO PARK. THE FAILURE ALSO OCCURRED WHILE REVERSING, OR WHILE MAKING A STOP. NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO TWO INDEPENDENT MECHANICS AND THE MECHANICS INFORMED HIM THAT THERE WERE NO CODES RETRIEVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 107,000.

Suspension
Filed Jan 29, 2021KY

HEARING LOUD CLUNKING NOISE FROM BACK. CROSS MEMBER SUBFRAME. I FEEL LIKE MERCEDES SHOULD REIMBURSE ME.... CAR IS ONLY 10 YEARS OLD MY 2005 FRAME IS PERFECT. THIS IS A MANUFACTURER ISSUE WITH THIS PARTICULAR YEAR..

Complaints 1-50 of 184, newest first, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20261100Routine
20252200Do not drive
20245400Routine
20236300Routine
20229300Routine
2021131210Routine
20208610Routine
20177010Routine
201651510Routine
201531600Routine
20142788140Above average
2013164640Routine
2012217710Above average
2011223520Above average
2010 — this page184400Routine
200964440Routine
2008173490Routine
20073505100Above average
2006400491Fatalities reported
200515000Routine
200410000Routine
20037000Routine

Compare every E350 year →

2010 Mercedes-Benz E350: questions buyers ask

Is the 2010 Mercedes-Benz E350 a good car?

It is not among the E350 years to avoid. Owners filed 184 complaints, against about 184 for a typical E350 year. The most common complaint is about the airbags (37%).

What is the most common problem with the 2010 Mercedes-Benz E350?

The airbags: 68 of the 184 complaints (37%) are about it. The typical report comes at 59,956 miles.

How many recalls does the 2010 Mercedes-Benz E350 have?

4 safety recalls on file with NHTSA, the most recent filed Mar 18, 2022. The largest, 16V081000, covered 711,159 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2010 Mercedes-Benz E350 problems start?

Half of the complaints that record an odometer reading came in before 60,000 miles. For the airbags the midpoint is 59,956 miles.

Has NHTSA investigated the 2010 Mercedes-Benz E350?

Yes, 2 times. The latest, EA21002 ("Desiccated Air Bag Inflator Rupture"), was opened Sep 17, 2021 and is still open.

Are there service bulletins for the 2010 Mercedes-Benz E350?

The manufacturer filed 183 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (45), the transmission (21) and the engine (20). They include a warranty extension, EW -Burl Walnut Wood Trim, filed Jul 15, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 18, 2022. Source: NHTSA Office of Defects Investigation.