TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/20/16*LJ UPDATED 09/26/16.*JB
2010 Mercedes-Benz E350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TAKATA HAS NOTIFIED MERCEDES BENZ OF A RECALL. THEY HAVE NOT MANUFACTURED THE REPLACEMENT PARTS. IN READING OF THE NOTIFICATION, I SEE THAT THEY HAVE EXCEEDED THE ALLOWED TIME TO MAKE CORRECTIONS. MY COMPLAINT IS THAT I AM DRIVING AN UNSAFE CAR THAT NEEDS THE AIRBAGS REPLACED WITH SAFE ONES.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
CHECK ENGINE LIGHT COMES ON THAN OFF FOR A FEW DAY AT A TIME. IT COST $10,000.00 TO HAVE IT REPLACE. DON'T HAVE ANY ISSUE WITH THE CAR NOT STARTING OR STALLING. CAR WORKS GREAT. WHY IS THEIR NO RECALL FOR THIS? THOUSAND OF PEOPLE WHO PAY GOOD MORNING FOR A GREAT CAR, LIKE MERCEDES. WE NEED A RECALL FOR THIS> HELLO!!!! PLUS, THE WOOD TRIM ARE FADING, I TRADE TO GET THE DEALER TO REPLACE IT AND THEY WONT $3,500.00 TO DO SO.
WARNING MESSAGE: FRONT RIGHT SRS MALFUNCTION SERVICE REQUIRED TOOK TO DEALER WHO QUOTED REPAIR AS PASSENGER PELVIS AIRBAG $700
I BOUGHT A 2010 E350 MB IN NOVEMBER OF 2015 AS A BIRTHDAY GIFT. MY 3RD WEEK OF OWN IT THE CHECK ENGINE LIGHT CAME ON AND KEEPS GOING ON AND OFF. BROUGHT IT BACK TO THE DEALER WHERE I BOUGHT IT AND TOLD ME TO BRING IT TO MB. TURN OUT TO BE HECK ENGINE LIGHT DUE TO FAULTY CAMSHAFT ADJUSTER SOLENOID ON MERCEDES-BENZ E350. WHY IS THEIR NO RECALL ON THIS, IT COST $8,000.00 TO GET IT FIXED?
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E350. WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS NO STEERING FLUID, THE CONTACT REFILLED THE VEHICLE WITH STEERING FLUID, BUT THE FLUID DEPLETED AT A FASTER RATE THAN USUAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAL AND THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,700. MA 10/19/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED IN 2011 UNDER RECALL BUT, THE FAILURE RECURRED. UPDATED 03/21/2016*JS *CN
THE STITCH SEAM OF THE "MB TEXTURE" OF THE DRIVER'S SEAT SPONTANEOUSLY BURST UPON MY ENTERING AND SITTING IN THE VEHICLE. THE DRIVER'S DOOR LOCK FREEZES AND HAS NOT BEEN OPERABLE VIA THE KEY REMOTE SINCE THEN.
WE BOUGHT THIS CAR ABOUT A YEAR AGO THE CAR FLASHER AND WIPER CONTROLL ARM DOES NOT WORK ALSO THE HIGH BEAM DOES NOT WORK MY DAUGHTER WAS ON THE HIGHWAY STUCK IN A STORM AND THE WIPER DID NOT WORK AND THE LIGHT LOW BEAM AND THE FLASHER SHE ALSO ALMOST GOT INTO ACCIDENT FOR NOT ABLE TO USE THE FLASHER I HAVE CALLED MERCEDES CUSTOMER SERVICE AND THEY DO NOT WANT TO HELP EVEN WHEN I MENTIONED I WILL FILE A COMPLAINT WITH THE HIGHWAY SAFETY THEY DID NOT CAR .PLEASE LET ME KNOW IF THERE SOMETHING THAT CAN BE DONE.
WAS TOLD TO REPLACE THE SERPENTINE BELT TENSIONER. ASKED WHY THE BELT TENSIONER NEEDS TO BE REPLACED WAS TOLD THAT THEY GIVE OUT AND IF YOU ARE DRIVING IT COULD CAUSE AN ACCIDENT. THIS IS BEFORE THE REPLACEMENT CYCLE FOR THE BELT (90K MILES). SO MANY PEOPLE WON'T KNOW THIS WILL HAPPEN CREATING ACCIDENTS THAT COULD BE AVOIDED. *JS
TL* THE CONTACT OWNED A 2010 MERCEDES BENZ E350. WHILE PROCEEDING THROUGH A GREEN LIGHT, A SNOW PLOW SPED THROUGH A RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A LOT AND THE MANUFACTURER DIAGNOSED THAT THE CRASH WAS NOT SEVERE ENOUGH FOR THE AIR BAGS TO DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,956. UPDATED 03/26/15*LJ UPDATED 06/22/2015 *JS
I PURCHASED A CERTIFIED PRE- OWNED MERCEDES-BENZ E 350 2010 ON DECEMBER 4, 2013, FROM VALLEY MOTORS MERCEDES-BENZ DEALERSHIP AT 9800 YORK ROAD, COCKEYSVILLE, MD 21030. THE DRIVER'S HEADREST HAS EXPLODED THREE TIMES, 2 DAYS AFTER A 30,000 MILE SERVICE. ON THE SECOND EXPLOSION AN ODOR WAS EMITTED AND THE SRS FAILURE MESSAGES FOR BOTH RIGHT AND LEFT HEADRESTS APPEARED ON THE DASH.THE MB SALISBURY DEALER REPLACED THE HEADREST ON THE FIRST SERVICE ATTEMPT. THE SECOND ATTEMPT THEY GUTTED THE CAR AND FOUND A FOREIGN INTRUSION AND THE WIRING HAD TO BE REPLACED AT $9000. MY OPTIONS WOULD BE TO REPAIR IT AT MY COST, GO THROUGH MY INSURANCE, OR SEEK HELP THROUGH MBUSA OR THE DEALER WHERE I PURCHASED THE CAR. SALISBURY MB TOLD ME IN THE MB RECORDS THAT THE HEADREST WAS PREVIOUSLY REPLACED IN OCTOBER 2013 AT VALLEY MOTORS. I WAS UNAWARE OF ANY REPLACED HEADREST IN THE SERVICE RECORDS AND CAR FAX THAT I RECEIVED WHEN I PURCHASED THE VEHICLE AND DOUBLE CHECKED MY PAPERWORK. MY RECORDS WAS A CAR FAX THAT SHOWED VEHICLE RECORDS TO 7/2/ 2013, THE CPO INSPECTION REPORT DONE ON 09/05/13, AND AN INVOICE FOR WORK DONE ON 9/9/13 AT VALLEY MOTORS. NO SERVICE RECORDS FOR THE HEADREST REPAIR AND WHY IT WAS DONE.I CALLED THE SALESPERSON, SHADY SAMY, AT VALLEY MOTORS ( 10/3/14) AND HE ALSO TOLD ME THE HEADREST WAS REPLACED BEFORE I PURCHASED THE CAR AT VALLEY MOTORS.HE SAID I HAVE BUMPER TO BUMPER COVERAGE AND TO CALL CUSTOMER CARE AT MB. MB WILL NOT COVER THIS. VALLEY MOTORS HAVE DECIDED TO DO NOTHING
I WAS DRIVING ON THE TURNPIKE AND THANK GOD NO OTHER CARS WERE NEXT TO ME. SOMETIMES WHEN I GO OVER 50 THE CAR TENDS TO PULL IN ANOTHER DIRECTION. I TOOK IT TO GET SERVICE A WEEK AFTER I BOUGHT IT AND GOT MY CAR BACK 6MONTHS LATER. THAN THE ACCIDENT HAPPENED. THEY JUST REPLACED COMPUTER CHIP THEY SAID. THE CAR HAS NEVER DRIVEN RIGHT SINCE I BOUGHT IT. SO WHEN THE CAR DECIDED TO PULL TO THE LEFT I WAS PULLING WITH ALL MY STRENGTH TO JUST KEEP THE WHEEL STRAIGHT BUT I HAD NO CONTROL AND SPUN AROUND 5 TIMES N LANDED BACKWARDS ON THE TURNPIKE FACING ON COMING TRAFFIC. I'M SO UPSET THAT I NEVER GOT TO ENJOY THE VEHICLE IT STILL PULLS AND THE DEALERSHIP ALWAYS SAYS ITS FINE. THE CAR RATTLES. ONE DAY I WAS DRIVING N THE SEAT I WAS SITTING ON BLEW UP FOR NO REASON. THEY REPLACE ONLY THE INSIDE PARTS AND NEVER THE STITCHING ON THE SEAT SO I HAVE A RIPPED SEAT FOR SOMETHING THAT WAS NOT MY FAULT . THIS CALL IS DEF A LEMON OR SHOULD BE RECALLED. *TR
ANOTHER CAR MADE AN ILLEGAL U-TURN AND CAUSED ME TO T-BONE ON HIS PASSENGER SIDE. FRONT OF MY CAR HIT HIS PASSENGER SIDE AND DRAGGED HIS CAR FOR ABOUT 10 FEET. AIR BAGS ON MY CAR DID NOT DEPLOY, SAFETY SYSTEM M-BRACE IN CAR FAILED AND DID NOT CALL SOS EITHER. CAR SAFETY SYSTEM DID NOT DETECT THE CRASH AT ALL. MERCEDES BENZ DID NOT DETECT A CRASH....UPDATED 09-10-14 *BF THE CONSUMER STATED SHE RECEIVED SOFT TISSUE INJURIES TO THE NECK, SHOULDERS, AND BACK, BRUISED ELBOW, AND HEADACHES AND LOUD RINGING FOR 10 DAYS CAUSED BY THE CRASH. UPDATED 12/16/2014 *JS
TWICE, RECENTLY WHILE UNDER HARD ACCELERATION OF OVERTAKING OTHER CARS THE FAULT "ESC INOPERATIVE" APPEARED ON THE DASH ALONG WITH THE WARNING LIGHTS. THIS HAPPENED ONCE DURING THE INITIATION OF AN OVERTAKING ON A TWO LANE ROAD WITH ONCOMING TRAFFIC AND ANOTHER TIME AT 75 MPH WHILE OVERTAKING ANOTHER VEHICLE ON A TWO LANE FREEWAY. IN BOTH INSTANCES, VEHICLE WAS UNDER HARD ACCELERATION, AND THE FAILURE APPEARED IMMEDIATELY. AFTER THE FAULT APPEARS, THE CAR IS SIGNIFICANTLY UNDERPOWERED AT ALL SPEEDS AND HAS DIFFICULTY ACHIEVING THE ACCELERATION NEEDED IN SUCH CONDITIONS. AT LOW SPEEDS IT IS EXTREMELY UNDERPOWERED AND HAS DIFFICULTY ACCELERATING AWAY FROM A STOP. THE PROBLEM CAN TEMPORARILY BE RESOLVED BY RESTARTING THE ENGINE. *TR
MOLDS AND MILDEW BUILD UP IN THE AIR CONDITION DUCTS PLACING PEOPLE WHO ARE SUSCEPTIBLE FOR INFECTION (PEOPLE WITH WEAK IMMUNE SYSTEM) AT RISK FOR FATAL INFECTION. THE DEALER STATED THAT THIS IS A KNOWN AND COMMON CONDITION FOR THIS CAR BECAUSE THE AC BOX DOES NOT DRAIN THE CONDENSED WATER. THIS IS BECAUSE THE WAY THE CAR WAS DESIGNED. THE DEALER RECOMMENDED TURNING OFF THE AC FOR 30 SECONDS WHILE KEEPING JUST THE FAN ON EVERY TIME BEFORE TURNING OFF THE CAR TO DRY UP THE CONDENSED WATER ON THE AC COILS, NOT PRACTICAL. THE DEALER HAS A KNOWN SERVICE TO DISINFECT THE AC SYSTEM BUT BECAUSE OF THE CAR DESIGN COULD NOT GUARANTEE THAT THE CONDITION WILL NOT RETURN. THERE IS NO WARNING OR ANY INSTRUCTIONS IN THE MANUAL REGARDING THIS POTENTIALLY FATAL CONDITION FOR SUSCEPTIBLE PEOPLE. *TR
2010 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE DEALER TESTED THE BATTERY AND SAID IT WAS GOOD, BUT FOUND A PROBLEM WITH THE EVAP BLOWER AND INSTALLED A NEW ENGINE FAN AFTER TWO DAYS OF ANALYSIS. ON MAY 19, 2014, THE VEHICLE FAILED TO START, FOR A SECOND TIME, AND AGAIN THE DEALER STATED THERE WAS NOTHING WRONG WITH THE BATTERY, THE DEALER INFORMED THE CONSUMER, THE CABIN LIGHT WAS LEFT ON CAUSING THE BATTERY TO BE DRAINED. ON MAY 20, 2014, THE VEHICLE FAILED TO START RIGHT AWAY, SO HE TOOK THE VEHICLE BACK TO THE DEALER. HE IS CURRENTLY WAITING FOR ANOTHER ANALYSIS.
THE ENGINE CEASED TO HAVE POWER AND STOPPED ON THE FREEWAY IN COMMUTE TRAFFIC. THE GAS TANK HAD MORE THAN HALF A TANK OF FUEL. THE FUEL TANK IN THIS MODEL IS UNDER THE REAR SEAT. BECAUSE THE DRIVE SHAFT AND DIFFERENTIAL ARE IN THIS AREA THE GAS TANK IS IN TWO SECTIONS BUT CONNECTED. THERE IS A PUMP IN ONE SECTION WHICH TRANSFERS FUEL TO THE OTHER SECTION WHEN THAT SECTION GETS LOW. THE PUMP FAILED AND STOPPED TRANSFERRING FUEL. THE MECHANIC HAD NEVER SEEN THIS PROBLEM. A NEW FUEL PUMP WAS ORDERED FROM MERCEDES IN LOS ANGELES AS THE CAR WAS TOO NEW TO HAVE THE PART LOCALLY. *TR
I BACKED THE CAR OUT OF THE GARAGE AT MY CONDOMINIUM BUILDING IN SARASOTA AND PLACED THE CAR IN PARK TO REMOVE SOMETHING FROM THE WINDSHIELD (I BELIEVED THE CAR WAS IN PARK -- BUT IT COULD HAVE FAILED TO ENGAGE IT OR I POSSIBLY NICKED IT ON MY WAY OUT OF THE CAR). I STARTED TO MOVE OUT OF THE CAR, WHILE MY RIGHT FOOT WAS ON THE BRAKE -- ABOUT 90% OF MY BODY WEIGHT WAS OUT OF THE CAR AND THEN I TOOK MY RIGHT FOOT OFF THE BRAKE. THE CAR STARTED TO MOVE BACKWARDS AND I WAS SANDWICHED BETWEEN THE LEFT FRONT DOOR OF THE CAR AND THE CAR ITSELF -- I DOVE TO THE GROUND TO AVOID BEING HIT BY THE DOOR, INJURING MY LEFT SIDE -- AND THEN I ROLLED ON TO MY BACK TO AVOID THE DOOR AND THEN SAW THE LEFT FRONT WHEEL HEADING FOR BOTH LEGS -- I TUCKED AND DRAGGED MY BODY AWAY -- THE CAR PASSED BY, MISSING MY TWO LEGS BY ONLY AN INCH OR TWO. THE CAR CRASHED IN TO THE FENCE OF MY CONDOMINIUM BUILDING. AFTER TALKING WITH MERCEDES BENZ USA, I LEARNED THAT THE CAR DID NOT HAVE AN AUTOMATIC PARK FEATURE -- BUT IF I HAD PURCHASED A KEYLESS GO FEATURE, THE ELECTRONIC TRANSMISSION WOULD HAVE HAD A FEATURE THAT WOULD HAVE CAUSED THE TRANSMISSION TO GO IN TO PARK AS SOON AS THE STANDING VEHICLE DOOR WAS CRACKED. NO ONE AT MY DEALER AND NO ONE AT MBUSA SERVICE KNEW THAT THIS FEATURE WAS AVAILABLE -- AND THEN ONLY IF THE BUYER HAD PURCHASED KEYLESS GO. THIS FEATURE SHOULD BE ON ALL ELECTRONIC TRANSMISSIONS FROM MB -- AT A MINIMUM, DEALERS AND PROSPECTIVE CUSTOMERS SHOULD HAVE BEEN MADE AWARE OF THIS MISSING
A PINT OF ORANGE JUICE SPILLED ON THE FLOOR OF THE PASSENGER SIDE BACK SEAT. IT WAS CLEANED UP, BUT APPARENTLY SOME OF THE JUICE WAS ABLE TO EVENTUALLY MAKE ITS WAY INTO THE UNPROTECTED ELECTRICAL CONNECTOR LOCATED UNDER THE PASSENGER SEAT FLOOR WELL. THIS CAUSED AN ELECTRICAL SHORT. ACTUAL BURN MARKS IN THE WIRING NEAR THE HARNESS CONNECTOR ARE CLEARLY VISIBLE. FORTUNATELY, THERE WAS NO FIRE, AND THE ONLY INDICATION OF A PROBLEM WAS THAT THE AIR BAG SERVICE LIGHT EVENTUALLY CAME ON. *TR
I WAS PULLING INTO A PARKING SPOT AT MY HEALTH CLUB. AS I WAS ABOUT TO STOP, MY VEHICLE SUDDENLY AND VIOLENTLY ACCELERATED GOING INTO THE CURB, UP A DIRT BERM AND OVER SOME VERY LARGE BOULDERS. I NEVER MADE IT OVER THE BERM BECAUSE THE CAR GOT LODGED ONTO OF A LARGE ROCK. WHEN IT WAS OVER, IT TOOK A COUPLE OF SECONDS, I KNOW THAT MY FOOT WAS PUSHING HARD ON MY BRAKE. HOWEVER, I DOUBT THAT WOULD HAVE STOPPED THE CAR. I WILL REPORT THIS TO MERCEDES BENZ, HAVE IT CHECKED, BUT I AM NOT OPTIMISTIC THEY WILL FIND ANYTHING WRONG. *TR
WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT STATED THAT HE DEPRESSED THE BRAKES AS HE APPROACHED THE INTERSECTION, BUT THEY FAILED TO RESPOND. FINALLY, AFTER GOING THROUGH THE RED LIGHT, HE CAME TO A FULL STOP. NO ONE WAS INJURED AND THE FAILURE WAS REPORTED. *TR
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD POP NOISE. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS TORN APART. THE CONTACT INSTALLED THE SPARE TIRE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS A LARGE HOLE IN THE REAR PASSENGER SIDE WHEEL; THE WHEEL AND TIRE WERE REPLACED. THE FAILURE MILEAGE WAS 1,697 AND THE CURRENT MILEAGE WAS APPROXIMATELY 3,900.
I BOUGHT THE MERCEDES E350 2010 MODEL ON OCTOBER OF 2010 AND ABOUT NOV 30, MY LEFT SIDE TIRE IS BUST OPEN SECONDARY TO POT HOLE GRAVEL, THE INCIDENCE IS VERY SCARY, ALL THE SUDDEN CAR IS I FULL STOP AND LEAN TO THE LEFT SIDE. I HAVE TO CHANGE THE TIRE AND WENT TO THE MERCEDES DEALER AND OTHER TIRES SHOP FOR REPAIR. THEN I WAS HEARD THIS COMBINATION OF TIRES 245/40 R18 97V WHICH IS RIM IS 18 INCHES AND TIRES THICKNESS IN THE SIDE ARE TO THIN WHICH MAKE EASILY RUPTURE WITH SLIGHT CONTACT OF ANY SHARP. I AM FEELING OF INSECURITY FOR FLAT TIRES ANYTIME EVEN I BOUGHT THE NEWEST MODEL LUXURY CAR. I WOULD LIKE NHTSA FOR LOOK INTO THE DANGEROUS COMBINATION OF TIRES AND RIM FOR SAFETY OF ALL DRIVERS IN THE ROAD. *TR
RIGHT TURN SIGNAL LIGHT EXPLODED IN RAIN , GLASS CRACKED AND WAS VERY HOT TO TOUCH. PLASTIC CASING WAS TOTALLY DESTROYED. *TR
TL*THE CONTACT OWNS A 2010 MERCEDES E-CLASS. THE CONTACT WAS SITTING IN A PARKING LOT AND WAS ABOUT TO BE HIT BY ANOTHER VEHICLE SO HE TRIED TO ACTIVATE THE HORN WHICH DID NOT WORK. THE VEHICLE WAS NOT TURNED ON AT THE TIME. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE HORN WOULD NOT FUNCTION WHEN THE VEHICLE WAS TURNED OFF. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 7,800. UPDATED 12/29/10 *BF UPDATED 04/06/11
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ E350. THE CONTACT STATED THAT THE MUTE SWITCH FOR THE RADIO WAS DEFECTIVE. THE MUTE SWITCH WAS SUPPOSED TO STAY OFF UNTIL IT WAS MANUALLY TURNED BACK ON. THE CONTACT STATED THAT THE SWITCH DISENGAGED RANDOMLY SEVERAL TIMES WITHIN A FEW MILES. THE CONTACT STATED THAT THE SAFETY CONCERN WAS WHILE DRIVING AND THE RADIO UNEXPECTEDLY CAME ON. MERCEDES INFORMED HIM THAT WAS THE WAY IT SUPPOSED TO WORK. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNKNOWN.
WE LEASED MERCEDES E350 YEAR 2010 IN FEBRUARY. CAR'S RESPONSE WAS VERY GOOD AND WE LIKED THE CAR VERY MUCH. ON JUNE 16 I DROVE THE CAR ON FREEWAY FOR ABOUT 23 MILES THEN ON THE ROAD FOR ANOTHER MILE WITH COUPLE OF RED LIGHT STOPS. THEN I TURNED LEFT INTO THE PARKING LOT AND RIGHT TURN IN TO THE PARKING SPOT. AS I WAS ABOUT TO PARK I HEARD ENGINE REVVING UP , (THIS SOUND I NEVER HEARD BEFORE EVEN WHEN I STARTED THE CAR) CAR LUNGED FORWARD ON THE PARKING MEDIAN WITH GRASS (INCLINE). TO AVOID RUNNING INTO THE CAR ON THE OTHER SIDE I TURNED RIGHT, I STARTED PUMPING THE BREAK, THERE WAS A TREE AND CAR CLIPPED BARK OF THE TREE, DAMAGING FRONT AND SIDE OF THE CAR. CAR STOPPED CROSSING OVER TO THE RIGHT. IGNITION KEY 'THING' POPPED. BOTH AIR BAGS ON THE DRIVER SIDE WERE DEPLOYED, CAR STOPPED WITH TWO FLAT TIRES ON THE DRIVER SIDE. LUCKILY THERE WAS NO ON-COMING CAR IN THE PARKING LOT. IT IS MY OBSERVATION THAT SOME ERROR HAD OCCURRED FOR ENGINE TO REV UP LIKE THIS. KNEE AIR BAG DID LOT OF DAMAGE TO MY LEGS. LEFT LEG WAS BRUISED VERY HEAVILY AND SWELLED UP WHERE KNEE WAS NOT EVEN VISIBLE. THIS IS NOT TO COMPLAIN BUT TO DOCUMENT THE INCIDENCE. I WANT TO MAKE SURE IT DOES NOT HAPPEN AGAIN TO ME OR ANYONE ELSE. *TR
2010 MERCEDES 350 E CLASS 4 MATIC DRIVE SYSTEM DEFAULTS INTO SECOND GEAR AFTER EACH START CYCLE. THIS RESULTS IN A COMPROMISE OF TORQUE WHEN PULLING INTO TRAFFIC WHOLE FULLY LOADED ON A HOT DAY. *TR
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ E350. WHILE DRIVING 65 MPH WITH THE WINDOWS OPEN, THE CONTACT COULD FEEL PRESSURE FROM THE WIND IN HIS EAR. THE PRESSURE MADE HIS EQUILIBRIUM UNBALANCED AND NEARLY CAUSED A CRASH TO OCCUR. THE CONTACT STATED THAT HE WAS FAMILIAR WITH SEVERAL RELATED COMPLAINTS. THE DEALER AND THE MANUFACTURER HAVE BEEN CONTACTED. THE MANUFACTURER STATED THAT HE WOULD HAD TO OPEN ADDITIONAL WINDOWS IN THE VEHICLE IN ORDER TO ALLEVIATE THE PRESSURE. THE FAILURE MILEAGE WAS 800.
TL*THE CONTACT OWNS A 2010 MERCEDES E350. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE DRIVER SIDE REAR TIRE WENT FLAT. THE CONTACT HAD THE TIRE REPLACED. ON ANOTHER OCCASION, THE CONTACT WAS DRIVING AT APPROXIMATELY 25 MPH WHEN THE DRIVER FRONT TIRE BECAME FLAT SO HE HAD THAT ONE REPLACED. THE CONTACT CALLED THE DEALERSHIP AND THE DEALER EXPLAINED THAT 'NO OTHER TIRE WAS THE SAFEST TIRE FOR THE VEHICLE' AND THE MANUFACTURER'S TIRE WAS THE BEST FOR THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER BUT NO ASSISTANCE WAS PROVIDED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 8,300. THE FAILURE MILEAGE WAS APPROXIMATELY 6,300.
THE TURN SIGNAL LEVER AND CRUISE CONTROL LEVER ARE TOO CLOSE TOGETHER AND DANGEROUS. ACTIVATED CRUISE CONTROL TOO MANY TIMES IN ERROR. NOT GOOD ENGINEERING. TO CORRECT IT THEY CAN TAKE OUT THE CURRENT CRUISE LEVER AND PUT IN A SHOT STUBBY ONE OR EXTEND THE TURN SIGNAL LEVER WHICH WOULD BE HARDER AS IT CONTROLS THE W/S WIPERS ALSO. IT CAN BE CORRECTED AND NEEDS IMMEDIATE ATTENTION. GOING TO RESULT IN A SERIOUS PROBLEM FROM ACCIDENTS. NEEDS IMMEDIATE ATTENTION!!!!RECALL NECESSARY. WHEN IT HAPPENS CAR SPEEDS UP!!!!!!!!!!!!! *TR
THIS COMPLAINT IS FOR A 2010 BMW 535I XDRIVE. I WENT INTO THE GARAGE TO START MY CAR THIS MORNING WEDNESDAY, 10/28/09 AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SHAKING. I MOVED THE CAR OUT OF THE GARAGE AND SHUT OFF THE ENGINE TO SEE IF IT WOULD RESET, I STARTED THE CAR UP AGAIN AND THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR CONTINUED SHAKING, I DROVE THE CAR ABOUT 50FT TO SEE IF IT WOULD STOP SHAKING AND LIGHT WOULD GO OUT BUT IT DID NOT. I DROVE THE CAR BACK INTO THE GARAGE AND WAITED ABOUT A 1/2 HOUR TO TRY IT AGAIN IT WAS THE SAME PROBLEM. I CONTACTED THE SERVICE DEPARTMENT WHOM ADVISED ME TO CONTACT ROADSIDE ASSISTANCE TO HAVE THE CAR TOWED IN BECAUSE IT SHOULD NOT BE DRIVEN. I HAD THE CAR TOWED TO OPEN ROAD BMW WHERE I HAD PURCHASED THE CAR FROM TWO (2) MONTHS AGO. I SPOKE WITH THE SERVICE ADVISOR AND ASKED HAD ANYONE ELSE EXPERIENCED THIS PROBLEM HE SAID YES ON THE 2009 AND 2010 MODELS IT SEEMS TO BE THE FUEL PUMP. THERE SEEMS TO HAVE BEEN A PROBLEM WITH THEM, BUT ONCE THEY HAVE BEEN REPLACED THAT SEEMS TO HAVE FIXED THE PROBLEM. I AM WAITING TO HEAR BACK FROM THE SERVICE DEPARTMENT. *TR
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ 350E. HE STATED THAT ON THE LEFT SIDE OF THE STEERING COLUMN THERE ARE 2 OPTIONS, ONE FOR THE CRUISE CONTROL AND ONE FOR THE TURN SIGNAL; HOWEVER, WHEN ATTEMPTING TO ACTIVATE THE TURN SIGNALS, THE CRUISE CONTROL ACTIVATED. THE TURN SIGNAL AND THE CRUISE CONTROL BUTTONS ARE TOO CLOSE TOGETHER. THE DEALER STATED THAT THEY HAVE NOT RECEIVED ANY COMPLAINTS AND THAT ALL OF THE 2010 MERCEDES-BENZ WERE DESIGNED THAT WAY. THE INCORRECT OPTION WAS ACTIVATED ON TWO OCCASIONS. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 1200. UPDATED 11/03/09 *BF UPDATED 11/04/09*JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Mercedes-Benz E350 → · Every E350 year → · How the figures are calculated →