SAFETY RECALL ON DRIVERS SIDE AIR BAGS HAS NOT BEEN REMEDIED YET
2010 Mercedes-Benz E350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
FAULTY VALVE BODY ON A CAR WITH LESS THAN 50K MILES. CAR HAS BEEN MAINTAINED AS PER DEALER RECOMMENDATIONS. TRANSMISSION FLUID HAD BEEN RECENTLY CHANGED 4 MONTHS PRIOR. TRANSITION FAILED IN A LIFE THREATENING MANNER WHILE DRIVING ON A HIGHWAY. TOTAL LOSS OF CONTROL OF DRIVING CAPABILITIES. PROBLEM RESULTED IN A TOTAL OF $5585.29 IN A REBUILT TRANSMISSION AND NEW VALVE BODY. UPON RESEARCHING THIS SEEMS TO BE A REOCCURRING ISSUE WITH THE 722.9 TRANSMISSION. A RECALL SHOULD BE ISSUED.
TAKATA RECALL
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH BAY (3311 PACIFIC COAST HWY, TORRANCE, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE VEHICLE HAS ONLY 50K MILES. I AM THE ONLY OWNER AND I PURCHASED THE VEHICLE IN 2010 (NEW) WITH ONLY 9 MILES. I HAVE COMPLETED ALL REQUIRED SERVICES TO DATE. IN MAY I HAD THE AB SERVICE COMPLETE AND THE CHECK ENGINE LIGHT WAS ON. I WAS TOLD IT WAS LIKELY DUE TO THE NEED OF HAVING THE SPARK PLUGS CHANGE BASED ON TIME NOT MILEAGE. NOW I AM BEING TOLD THE OUTCOME OF THE CHECK ENGINE LIGHT ON IS DUE TO A MISFIRE CODE FOR CYLINDER ONE, FAILED SDS COMPRESSION TEST. CYLINDER ONE FAILED CYLINDER LEAK DOWN TEST AT 80%. EXHAUST VALVE SEATS FAILING CAUSING EXHAUST VALVES NOT TO FULLY CLOSE. WE ARE UNABLE TO REPAIR THE VALVE SEAT ON CYLINDER HEAD AND IT IS NECESSARY TO REPLACE PASSENGER SIDE CYLINDER HEAD. ONLY CAMSHAFTS AND CAM ADJUSTERS CAN BE TRANSFERRED. NEW HEAD WILL COME WITH NEW VALVES. THERE ARE REPEATED REPORTS FROM OTHER OWNERS WITH THIS SAME ISSUE-RESULTING IN ENORMOUS REPAIR COST. THIS IS A DEFECT AND MERCEDES-BENZ NEED TO CONSUME THE COST, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN $50K MILES.
TAKATA RECALL. NHTSA RECALL # 16V081 (FEB. 11, 2016) AND 16V363 (MAY 25, 2016.) MANUFACTURER RECALL # 2016020003 AND 2016070003. MANUFACTURER MERCEDES-BENZ USA IS UNABLE TO REMEDY THESE SAFETY RECALLS. STATED REASON: "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." NO ESTIMATE ON WHEN REPLACEMENT AIRBAGS WILL BE AVAILABLE. MANUFACTURER HAS FAILED TO REMEDY THE SAFETY RECALL IN A TIMELY MANNER.
"TAKATA RECALL" I WAS NOTIFIED MY CAR WAS ON RECALL FOR AIRBAGS AND HAVE CONTACTED DEALERSHIP TO HAVE PART REPLACED ONLY TO BE TOLD THE PART IS NOT AVAILABLE NUMEROUS TIMES.
TAKATA RECALL (DRIVER'S SIDE AIRBAG)
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF ALEXANDRIA, 200 S PICKETT ST, ALEXANDRIA, VA 22304) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL CALL FOR AN APPOINTMENT WAS TOLD MBZ IS STILL WAITING TO HEAR FROM THE AIRBAG COMPANY AS TO WHEN THE PARTS WILL ARRIVE.
TAKATA RECALL FOR THE AIRBAG ISSUE HAS BEEN OVER A YEAR THAT I WAS NOTIFIED OF THE DEFECTIVE AIR BAGS AND NO DEALERSHIP IN CA SEEM TO HAVE THE PATS. TAKATA HAS ALLOWED THE TIME LINE TO PASS WITH NO TIME LINE IN THE FUTURE. I HAVE CONTACTED TWO DEALERSHIPS FOR REPLACEMENT WITH NEGATIVE RESULTS.
I AM THE OWNER OF THIS VEHICLE, AND THERE IS NO REMEDY AVAILABLE
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WORLDWIDE MOTORS AT 317-580-6800 AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL I HAVEN'T RECEIVED ANY REMEDY, I USE MY VEHICLE EVERYDAY I NEED THIS TO BE FIXED AS SOON AS POSSIBLE NO TYPE OF INJURY HAS HAPPENED OR DEATH BUT I AM NOT WAITING UNTIL THIS DAY OCCURS PLEASE HELP.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (FLETCHER JONES MOTORCARS, 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660 (949) 718-3000) WAS CONTACTED SEVERAL TIMES AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
TAKATA RECALL PLEASE SEE ATTACHED PDF FOR MY WRITTEN EXPLANATION. FOR SOME REASON YOUR SYSTEM WOULD NOT ACCEPT WHAT I HAD TYPED HERE, EVEN THOUGH IT WAS WELL UNDER 1900 CHARACTERS. THANK YOU.
RECALL #2016020003 TAKATA AIRBAG RECALL. STILL NO PART AVAILABLE.
TAKATA RECALL- SOLD VEHICLE IN DECEMBER OF 2016 DUE TO WORRY OF AIRBAG DEPLOYING AND FLYING METAL KILLING ME, WHICH ISN'T SAFE AS IT WAS RECALLED AND THERE WAS NO REMEDY AT THE TIME, WHICH SUBSTANIALLY LOWERED THE VALUE. WOULD LIKE TO BE COMPENSATED FOR LOSS IN VALUE. HAVE ALL DOCUMENTATION, PLEASE LET ME KNOW WHAT YOU NEED. THANK YOU
I HAVE CONTACTED MERCEDES BENZ DEALERS A FEW TIMES. THEY KEEP TELLING ME THAT WHEN THEY GET THE REPLACEMENT FOR THE RECALLED AIRBAGS THEY WILL CONTACT ME. THEY NEVER DID. I RECEIVED A NOTIFICATION FROM TK HOLDING INC THAT MY DEADLINE TO REPLACE THE AIRBAGS IS COMING TO AN END. I DON'T KNOW WHAT TO DO.
I HAVE CONTACTED MERCEDES SEVERAL TIMES TO GET AIRBAGS REPLACED BUT THEY CLAIM THEY DON'T HAVE THE PARTS. I HAVE BEEN CALLING AND WAITING FOR 2 YEARS.
TAKATA RECALL - SINCE THE INCEPTION OF THE RECALL AND THROUGH TODAY, I HAVE BEEN UNABLE TO OBTAIN A REPLACEMENT AIRBAG(S) AND HAVE BEEN UNABLE TO OBTAIN ANY INFORMATION AS TO WHEN THAT MAY OCCUR FROM THE DEALERSHIP WHERE I PURCHASED THE VEHICLE NEW. AS A RESULT EVERY DAY I DRIVE THE VEHICLE, BASED ON THE NOTICES I HAVE RECEIVED, I AM AT RISK OF PERSONAL INJURY OR DEATH. IN ADDTION, IF I ATTEMPT TO SELL OR TRADE THE VEHILCE AT THIS TIME THE VALUE OF THE VEHILE IS DIMISHED FOR THE SAME REASONS.
I HAVE CONTACTED DEALER MANY TIMES AND THEY WILL NOT REPLACE DRIVERS SIDE AIRBAG. THIS IS THE CAUSE OF DRIVING AN UNSAFE VEHICLE THAT ACCORDING TO THEM CAN CAUSE INJURY OR DEATH TO THE DRIVER.
TAKATA RECALL - RECEIVED LETTER OF RECALL MAY 1016 FROM MERCEDES-BENZ AND HAVE NOT HAD ANYTHING DONE SINCE. HAVE CALLED MY DEALER AND THEY ARE WAITING ON TAKATA TO PROVIDE THE PARTS. I JUST RECEIVED A NOTICE FROM TAKATA THAT THEY ARE FILING FOR BANKRUPTCY. WHAT DO I DO!!
TAKATA RECALL. ATLANTA CLASSIC CARS IN DULUTH, GA SAYS THEY STILL CAN'T TAKE CARE OF THE AIRBAG PROBLEM IN MY CAR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (6112 LEMMON AVE, DALLAS, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. IT HAS BEEN ALMOST TWO YEARS! WHEN IS THE RECALL GOING TO TAKE PLACE? MERCEDES BENZ NEEDS TO TAKE CARE OF THIS.
TAKATA RECALL - STILL WAITING FOR REPLACEMENT PART!
TAKATA RECALL
TAKATA RECALL - I HAVE BEEN WAITING FOR OVER A YEAR AND A HALF FOR RECALLED AIRBAGS TO BE REPLACED. MERCEDES OF MELBOURNE, FLORIDA GIVES ABSOLUTELY NO INFORMATION ON WHEN MY AIRBAGS WILL BE REPLACED
WHINING SOUND FROM THE ENGINE. GETS LOUDER AS IT GOES FASTER. TOOK IT A MBZ DEALER IN LYNNWOOD WASHINGTON. THEY SAID THE CAR NEEDS A NEW TRANSMISSION. THE CAR HAS 57K MILES. DEALER SAYS ITS VERY UNUSUAL..... STEERING WHEEL WAS VERY DIFFICULT TO TURN. THIS HAPPENED WHEN TURNING THE CORNER IN A HEAVY TRAFFIC. TOOK IT TO A LOCAL MECHANIC AND HE HAD TO REPLACE A PUMP? *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
REQUEST NHTSA IMMEDIATELY RE-OPEN THE INVESTIGATION OF MERCEDES-BENZ' DELIBERATE & CONTINUED USE OF DEFECTIVE FUEL SYSTEM COMPONENTS. THE WARRANTY EXTENSION OFFERED BY MB FOR 2003-2009 E-CLASS SEDANS ON FUEL TANK COMPONENTS, INCLUDING FUEL TANK, FUEL FILTER/SENDER, FUEL PUMP & RELATED GASKETS/SEALS/RETENTION RINGS, IS NOT SUFFICIENT. PLEASE REQUIRE MB TO EXTEND THE WARRANTY TO LATER MODEL YRS & ALL E-CLASS VEHICLES SUCH AS 2-DR COUPE, NOT JUST THE SEDAN. MY VEHICLE HAS ONLY 48,000 MILES (DRIVEN <7,000 MI/YR) & FUEL SENDING UNIT CLOSING COVER IS NOW LEAKING. GAS FUMES/LEAKAGE IS SO OVERWHELMING THAT CAR CANNOT BE DRIVEN OR PARKED IN A GARAGE. DRIVER IS IN EMINENT DANGER OF CAR BURSTING INTO FLAMES IF A SPARK OR MATCH IS LIT NEARBY. PLUS OWNER RISKS DAMAGE/THEFT/BODILY HARM NOW BEING REQUIRED TO PARK ON STREET RATHER THAN A SECURED GARAGE. I'VE OWNED 8 OTHER VEHICLES IN MY LIFETIME INCL. FIAT, OLDSMOBILE, FORD, TOYOTA & LEXUS. NEVER HAS ANY OTHER VEHICLE HAD THIS PROBLEM. PLUS SEVERAL WERE 2X+ THE AGE OF THIS CAR & HAD 2-3X GREATER MILEAGE. THIS FUEL SYSTEM PROBLEM IS NOT CAUSED BY NORMAL WEAR-&-TEAR OR ANY FAULT OF AN OWNER. REPAIRS MUST BE MANDATED BY THE NHTSA TO BE COVERED BY MB DUE TO FACT THAT THEY HAVE CONTINUED TO USE DEFECTIVE DESIGN & DEFECTIVE COMPONENTS, EVEN KNOWING FOR YEARS PRIOR TO MANUFACTURING 2010+ MODELS, THIS ISSUE EXISTS. THE MB DEALER WANTS TO CHARGE $1133.89 PLUS TAX FOR THE INITIAL "CLOSING COVER" REPAIR & WILL NOT GUARANTEE THAT WILL EVEN FIX THE PROBL
MY 2010 E350 CHECK ENGINE LIGHT COMES ON AND OFF BUT MOSTLY ON FOR 5 DAYS OUT OF 1 WEEK, 2 DAYS OFF. BEEN DOING THIS SINCE I GOT IT BOUGHT IT IN NOV OF 2015. I WAS TOLD BY OTHER OWNERS THAT THIS MAY COST UP TO $8/12GS TO GET IT FIX. WHY THERE WASN'T A RECALL FOR THIS? PLEASE EXPAND, ANYONE??????
REAR DIFFERENTIAL PINION BEARING. THE REAR DIFFERENTIAL IS MAKING A HOWLING AND LOUD NOISE. THE CAR ONLY HAD ABOUT 60K MILES AND THE BEARING FAILED. THIS IS A KNOWN ISSUE FOR THIS MODEL AND OTHER MERCEDES MODELS AS WELL. I GOT QUOTED AROUND $3000 TO FIX THIS. THIS SHOULD NOT BE AN ISSUE ON A $65,000 CAR AT THIS MANY MILES. MERCEDES BENZ NEEDS TO DO A RECALL ON THE RED DIFFERENTIAL SINCE THEY FAIL AT A VERY LOW MILEAGE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. IN ADDITION, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED THE RECALL NOTIFICATION OVER A YEAR AGO. THE DEALER (HOEHN MOTORS, 5475 CAR COUNTRY DR, CARLSBAD, CA, 92008) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND THEY WERE UNSURE WHEN THEY WOULD BE AVAILABLE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE RECALL WAS JUST PRECAUTIONARY, AND THAT THEY HAD NOT EXPERIENCED A FAILURE OR DEATHS. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SPORADICALLY THE CAR GOES INTO PARK WHILE THE VEHICLE IS IN MOTION. THIS HAPPENS WITH A SUDDEN JERK AND IS DANGEROUS TO THE OCCUPANT AND ALSO TO OTHER VEHICLES AS IT COMES TO A SUDDEN HALT IN THE MIDDLE OF THE ROAD. THIS IS DEFINITELY A SAFETY ISSUE AND CAN EVEN BE FATAL/OR CAUSE SERIOUS INJURIES TO THE OCCUPANTS OF THE VEHICLE AND TO THE OCCUPANTS OF OTHER VEHICLES. AT OTHER TIMES IT WILL KEEP SHIFTING TO PARK WHEN THE DRIVER PUTS IT INTO REVERSE OR DRIVE WHEN STATIONARY. TOOK IT TO THE DEALERSHIP AND THEY SAY THEIR DIAGNOSTICS DOES NOT SHOW A PROBLEM. WHEN WE CALLED MERCEDES THEY SAY THAT IF THE DEALER CANNOT SEE THE PROBLEM THERE IS NO PROBLEM. WE HAVE FINALLY BEEN ABLE TO MAKE A VIDEO RECORDING BUT UNFORTUNATELY THE FILE IS TOO LARGE TO ATTACH DUE TO THE POTENTIAL DANGEROUS OUTCOME WE REQUEST THAT THE HIGHER LEVEL MERCEDES ENGINEERS LOOK INTO AND IN THE MEANTIME THE VEHICLE SHOULD BE RECALLED
TAKATA RECALL: I WAS NOTIFIED OF THIS RECALL REGARDING MY DRIVER SIDE AIRBAG ALMOST A YEAR AGO WITH NO CONTACT OR REMEDY SINCE. MERCEDES HAS ALSO REFUSED TO PROVIDE ALTERNATE TRANSPORTATION AT THE DEALER AND MANUFACTURER LEVEL, SAYING NO ONE HAS BEEN INJURED YET. I FEEL MERCEDES SHOULD TAKE RESPONSIBILITY FOR THE SAFETY OF ITS CUSTOMER AND PROVIDE LOANER VEHICLES WHILE WE WAIT FOR REPLACEMENT AIRBAGS. I DON'T FEEL MY LIFE SHOULD BE PUT AT RISK FOR THIS ISSUE.
TAKATA RECALL. IT'S BEEN OVER A YEAR AND PARTS STILL ARE NOT AVAILABLE TO REMEDY THIS RECALL.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (JACK DANIELS AUDI OF PARAMUS, 123 ROUTE 4 WEST, PARAMUS, NJ 07652, (201) 853-2300) FOR A TRADE IN. THE DEALER DID NOT INFORM THE CONTACT THAT, WHEN THE VEHICLE WAS SOLD, IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE IF THE MANUFACTURER COULD PROVIDE THE PARTS WITHIN A REASONABLE TIME FRAME TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
FREEWAY CAR IN MOTION, TIRE CAME OFF TRUCK AND HIT MY CAR 2016
TAKATA RECALL. I LIVE ON THE BEACH IN ZONE A WITH AN 8 YEAR OLD CAR IN CAPE CANAVERAL. FL. I UNDERSTAND THIS IS A PRIORITY ZONE AND LIVING ON THE COAST OF THE ATLANTIC I WOULD THINK IT WOULD BE A PRIORITY ZONE WITHIN YOUR PRIORITY ZONE. HAVING RECEIVED NO INFORMATION ON PROGRESS I WOULD LIKE TO KNOW WHAT IS GOING ON?
IS BEEN A YAER WATING FOR THEM TO FIX THIS AND STILL WAITING. I BEEN TRYING TO SELL THE CAR AND SINCE THE RECALL COMES OUT ON THE SYSTEM MY CAR VALIE DROP..
I HEARD THERE IS A RECALL ON MY E350 MERCEDES AIR BAGS
I HEARD THAT MY VEHICLE HAS A RECALL ON ALL THE AIRBAGS WITH THE E350 MERCEDES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350C. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDIES WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECALL TAKATA NOTHING TO THIS DATE HAS BEEN DONE TO FIX PROBLEM I DON'T FEEL SAFE DRIVING MY CAR!! HAVE CONTACTED MY DEALER AND THE STORY IS NO PARTS YET!
KNOCKING NOISE DURING VEHICLE START-UP DURING VEHICLE START-UP, 2 SEC KNOCKING NOISE, THEN NOISE STOP. DROP VEHICLE OFF, ADVICE SERVICE REPRESENTATIVE TO THE ISSUE. AFTER THERE INSPECTION, SERVICE REPRESENTATIVE INFORM ME THIS WAS NORMAL, THE NOISE I'M HEARING IS THE ENGINE IS PUSHING THE OIL FASTER TO THE CHAMBER, THIS PROCESS PREVENT VEHICLE WARM-UP WAIT, ASK TO SPEAK WITH THE SERVICE SHOP MANAGER, STILL WAITING. YES, STILL HAVE THE KNOCKING NOISE DURING VEHICLE START-UP.
WE BROUGHT THIS VEHICLE FROM 3RD PARTY. TRANSMISSION GEAR SOUND IS COMING SO HARD. I HAVE VERY LOW MILEAGE ONLY 48K. I WEN TO DELAR, HE TOLD ME TO CHANGE THE TRANSMISSION OR CONTACT HEAD OFFICE TO RESOLVE THIS ISSUE. I NEED SOMEONE TO HELP ME FOR NEXT STEP.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350 EQUIPPED WITH FALCON TIRES, SIZE: 285/25/ZR20 (NA). WHILE UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT BOTH REAR TIRES EXPERIENCED TREAD SEPARATION ON THE INNER WALLS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 35,000 AND THE TIRE FAILURE MILEAGE WAS 15,000.
"TAKATA RECALL" SIX MONTHS AFTER THE TAKATA SAFETY RECALL WAS ISSUED I CONTACTED MERCEDES BENZ COSTUMER SERVICE VIA PHONE ASKING FOR A TIME LINE AS TO WHEN AND HOW THEY PLAN TO RESOLVE THE SITUATION. THE ANSWER I RECEIVED WAS THAT THEY NOT ONLY HAVE NO TIMELINE TO RESOLVE THE MATTER BUT THAT THE PROBLEM INVOLVING MY CAR MODEL WAS NOT A PRIORITY SINCE THEY HAVE HAD NO INCIDENTS. I AM FILLING THIS COMPLAIN BECAUSE THE MANUFACTURER IS FAILING TO RESOLVE THE MATTER IN A TIMELY MANNER. MERCEDES BENZ IS UNABLE TO PROVIDE ME WITH ANY SPECIFIC PLANS TO REMEDY THE SAFETY RECALL FOR MY VEHICLE SIX MONTHS AFTER THE RECALL WAS ISSUED. THEY CITED THE RECALL IS A PRECAUTIONARY MEASURE, THAT THEY HAVE HAD NO INCIDENTS AND WHEN CONFRONTED WITH THE FACT THAT OTHER MANUFACTURERS HAVE PLANS OR ARE FIXING THE ISSUE, I WAS TOLD "THEY MUST HAVE HAD INCIDENTS". AM I TO CONCLUDE THEY ARE WAITING FOR AN ACCIDENT IN ONE OF THEIR CARS TO START ACTING UPON THIS ISSUE?
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Mercedes-Benz E350 → · Every E350 year → · How the figures are calculated →