2007 Mercedes-Benz E350

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.

Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Defect. MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.

Risk. IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy. MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Odometer Fraud. The contact purchased a 2007 Mercedes-Benz E350. The contact stated that while attempting to sell the vehicle to the dealer, the contact was informed that the Carfax History report indicated a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 113,192, however, the Carfax History Report listed the mileage at 257,710 on October 16, 2023.

The sunroof seems like it has gone off the track . I am not sure it's locked in and worried it will fly open and fly off the roof of the car

The contact owns a 2007 Mercedes-Benz E350. The contact received notification of NHTSA Campaign Number: 19V918000 (Visibility); and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted and referred the contact to the NHSTA Hotline for assistance.

Recently my wife and I noticed a very strong fuel smell from cabin of this car. When I inspected and lifted the seat there was a puddle of fuel leaked over the sending unit. This is extremely dangerous and potentially deadly for my family especially with 2 young children who are always seating in back seat. Upon checking with Benzel Busch Mercedes dealer in Englewood New Jersey, they said they cannot fix my issue because my warranty has expired. I am now writing to you to help me as I feel this should strictly be a recall and Mercedes USA should be required to fix this leak free of charge. Please understand that out of pocket will be more than $8,000 for this repair and I do have the means to come up with that amount of money. Upon checking on internet there are many E class Mercedes Benz between years 2003-2009 that have this issue. Could you please help me resolve this matter especially this being an extremely dangerous situation. I can be contacted via email: [XXX] or phone: [XXX] . Thank You Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle began shaking on the highway. It was coming from under the front hood and was shaking the steering wheel. The check engine light came on. I pulled over and had it towed to the Mercedes repair shop. They said it was related to a bad balance shaft and that it was a systemic problem with the engine in certain Mercedes e350s. I was told I needed to replace the camshaft and it would cost $6,000!!! After some research, it looks like Mercedes agreed, back in 2015, to cover only certain of these Mercedes, but there was no recall. I could have been killed if I was rear ended.

Vehicle headlight burned out while driving at night time reduced visibility. Upon inspection found the headlight wires insulation located behind the passenger's light bulb connector melted/burnt causing short circuit. Temporary fixing it with an electrical tape.

The contact owns a 2007 Mercedes-Benz E350. The contact stated that while refueling the vehicle, the vehicle emitted an abnormally strong gasoline odor inside and outside the vehicle. The vehicle was taken to the dealer and the contact was informed that the failure was related to an unknown NHTSA ID Number; however, the campaign had expired. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 77,000.

The contact owns a 2007 Mercedes-Benz E350. The contact stated while driving at various speeds, the sunroof detached from the vehicle and was manually reattached to the vehicle. The contact had experienced the failure several times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V954000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 138,000.

FUEL SMELL COMING FROM THE REAR, CAR IS A PZEV AND OUT OF WARRANTY, SMELL IS VERY STRONG AND I AM UNABLE TO DRIVE IT WITH A CHILD IN THE BACK BECAUSE THEY GET DIZZY. UNABLE TO FILL UP WITH GAS UP TO A CERTAIN POINT OR SMELL WILL LINGER.

Fuel sending unit warranty was extended but only for a short time. Mine has failed and gas is leaking into the car and MB won’t honor warranty because it expired on my car and entire fuel tank has to be replaced.

FUEL TANK AND FUEL PARTS LEAKING. 2 REPAIRS AND CAR OFTEN SMELLS OF GASOLINE ESPECIALLY IN THE GARAGE.

Fuel tank fuel leak, NHTSA Action Number EA13003 I purchased a 2007 Mercedes E Class used a few months ago, and recently I noticed a fuel leak, strong fuel smell outside of vehicle when fuel tank is filled higher. More fuel means more fuel odor. Upon research, it seems like there was a warranty extension for 15 years, and with my luck, warranty extension ran out just after I bought the car but before I noticed the problem. As fuel is a safety issue and can easily ignite, and also affects emissions, I feel like the remedy should not just be a 15 year warranty extension, but longer as cars are staying on the road longer and longer. I'm sure I'm not the only one with this issue out of warranty extension period.

2007 MERCEDES BENZ E 350. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGINE LIGHT.

Due to the odor of gasoline both inside and outside my car I brought my car to the local Mercedes’ dealership. Upon inspection they found a small crack in my fuel tank which allowed gasoline to leak into another compartment. The dealer stated they would not be able to replace fuel pump without replacing the gasoline because of the “danger and risk of fire”. I believe that the leakage of gasoline and the fumes associated inhaled presents a very real danger, and risk to health. Upon research I found that this is a major issue that has been addressed by your department. After a 3 year investigation this investigation was closed due to the extension of the manufactures warranty to 15 years. My car is 8 months out of the extended warranty. When speaking to Mercedes’ Benz hotline, the representative stated receiving several phone calls recently with reports of the same issue. I appreciate your attention to this matter. I am hoping this case with be reopened, and the manufacturer held responsible for replacing faulty fuel tanks.

Vehicle fuel system known component issue, fuel pump failure, intermittent. Driving vehicle can lose power at speed, causing potential loss of control as hydraulic assist to steering and braking fails with engine. This known issue has intermittently cause our car to fail to start, or fail in operation. This was a known issue, the manufacturer was allowed to avoid a recall by extending the warranty for this component (fuel pump in fuel tank assembly) to 15 years. Our car started showing this around that time (3 months ago, when extended warranty expired), however we were not then aware of said warranty. Now that we've been two months of diagnosis and discussions with MBUSA Customer Care, they are not willing to replace the known failure point as warranty expired 3 months ago. This should have been a recall from the beginning, and now we, and many others to come, will have the value and usefulness of our vehicles reduced or eliminated. Those not aware of the potential failure of this very expensive part, will be at risk every time they operate their cars at speed on the public highways. NHTSA should never have allowed this warranty extension scheme to substitute for a recall. There is no way to predict failure, and entire fuel tank assembly replacement is <$4,000. Fuel pump is not individually accessible or available for replacement, only entire tank assembly in these PZEV vehicles is available. Mercedes-Benz is shirking responsibility here, and flipping it over to the dealersh

The contact owns a 2007 Mercedes-Benz E350. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated and with an abnormal sound coming from the gear shifter. The contact stated there was a failure with the transmission and the vehicle would not exceed 65 MPH. The transmission was replaced. The contact was unable to reach the manufacturer; however, several voicemails left for the manufacturer. The approximate failure mileage was 100,000.

The contact owns a 2007 Mercedes-Benz E350. The contact stated that while the vehicle was parked in the garage and turned off, the entire rear end of the vehicle inadvertently lowered to the ground. The contact stated that the failure was related to NHTSA Campaign Number: 12V264000 (Suspension) however, the vehicle was not included in the recall. The vehicle had not been diagnosed or repaired. The manufacturer and the dealer were not made aware of the failure. The approximate failure mileage was 140,000. The consumer stated the rear air suspension is functioning as designed. Upon restarting the vehicle the air compressor was recharged.

Engine code p0016 and p0017. Defective balance shaft and sprockets

The component/s that have failed are (reputedly) the fuel system resulting in significant fuel fumes permeating into the cabin of the vehicle as well as being very evident around the rear outside of the vehicle. This seems to be more obvious after the car has been filled with fuel. Having fuel fumes leaking into the cabin of the car should be self evident as a risk to anyone travelling in the vehicle, especially in the rear seats. The fumes eminating from the car, externally, are a potential fire hazard should anyone walk by with a cigarette or naked flame. This is an on going problem well known to Mercedes Benz and one that should have been the subject of immediate recalls by MB and not subject to a Mileage, Time Frame or VIN number. Why should I, or anyone, have to foot a fairly significant bill, for fixing a manufacturing fault just because the previous owners didn't get the problem fixed and I purchased the vehicle after some 15 year warranty time frame? This issue could result in someone's death if Mercedes is not forced to remedy it and by remedy it I mean for ALL 2007 E350's to be recalled unconditionally. Consumer would like to amend the complaint to include the recall of ALL Mercedes E350 for the years 2006 and 2009 for inspection of the cause of the problem and the repair of those vehicles where repairs are needed at Mercedes Benz cost.

The contact owns a 2007 Mercedes-Benz E350. The contact stated that while the vehicle was parked with the engine running, the contact heard a loud rattling sound coming from the engine compartment. The contact called an independent mechanic and was informed that the camshaft balancer was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 257,000.