Mercedes-Benz USA, LLC: Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software
Mercedes-Benz USA, LLC reported this defect to federal regulators on Mar 18, 2022 and put the number of vehicles at risk at 22. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.
The risk
Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.
The remedy
Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.
9 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Mercedes-Benz G 550 | 1 | 3 | 0 | 0 |
| 2010 Mercedes-Benz E350 | 184 | 4 | 0 | 9 |
| 2009 Mercedes Benz CLK550 | 0 | 4 | 0 | 0 |
| 2009 Mercedes-Benz C300 | 576 | 8 | 18 | 14 |
| 2008 Mercedes Benz C350 | 144 | 6 | 3 | 3 |
| 2008 Mercedes Benz SLK350 | 4 | 2 | 0 | 0 |
| 2008 Mercedes-Benz C300 | 672 | 7 | 16 | 20 |
| 2007 Mercedes Benz SLK280 | 23 | 2 | 0 | 0 |
| 2007 Mercedes-Benz SL 550 | 16 | 1 | 3 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V168000.
Full record for the 2014 Mercedes-Benz G 550 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →