2025 Mercedes-Benz E350

Do not drive

Owners filed 2 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine1
000
Electrical System1
000

2 safety recalls

Part 573 reports
Electrical System › Instrument Cluster/Panel26V281000
Filed May 1, 2026144,049 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.

Risk. An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.

Remedy. Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.

Power Train › Axle Assembly24V941000Do not drive
Filed Dec 18, 202417 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.

Risk. Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.

Remedy. Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.

What owners reported

Newest filings
Electrical System
Filed Jun 23, 2026CA

The digital instrument cluster and center infotainment display screen went completely black and blank while the vehicle was in motion. This immediate failure blinded the driver to critical safety telemetry, including the current vehicle speed, gear positioning, and active safety warning telltales, creating an immediate, severe crash hazard on the roadway.This symptom is identical to the failure condition detailed in active NHTSA Safety Recall Campaign 26V281000 for this exact model year. The vehicle is currently held at an authorized Mercedes-Benz dealership (Mercedes-Benz of West Covina) where technicians confirmed the physical screen and plug blackout but are actively refusing to execute the safety recall remedy without a $1,272.95 out-of-pocket consumer diagnostic fee, falsely claiming a localized cosmetic stain on a connection plug voids the manufacturer's obligation to repair a known, federally acknowledged factory software design defect.The vehicle remains unmodified, intact, and available for federal or corporate engineering inspection at the dealership location upon request. No warning lamps or symptoms appeared prior to the sudden screen blackout.

Engine
Filed Aug 7, 2025FL

Drove the car through a 6" puddle and the engine was hydro locked, alternator and starter died leaving me stranded in the middle of the road. This car is in Florida and I would expect it to be able to go through a puddle. When getting the engine replaced I was told that my E350 was not the only one with this issue.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20261100Routine
2025 — this page2200Do not drive
20245400Routine
20236300Routine
20228300Routine
2021131210Routine
20208610Routine
20177010Routine
201651510Routine
201531600Routine
20142788140Above average
2013161640Routine
2012217710Above average
2011223520Above average
2010183400Routine
200964440Routine
2008173490Routine
20073495100Above average
2006398491Fatalities reported
200515000Routine
200410000Routine
20037000Routine

Compare every E350 year →

Reading this record

NHTSA has issued a do-not-drive warning for a recall on this vehicle.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 1, 2026. Source: NHTSA Office of Defects Investigation.