FROM THE TIME IT WAS ONLY 1 YEAR OLD, THE CLIMATE CONTROL SYSTEM BEGAN REPEATEDLY TO FAIL. SOME OF THE REPAIRS DONE UNDER WARRANTY, BUT WE HAVE NOW SPENT OVER $3,400.00 ON NEW A/C COMPRESSORS (TWICE), THE EVAPORATOR (ALSO TWICE) AND VARIOUS AND SUNDRY LEAK DETECTIONS AND RECHARGES. FAILURES HAVE OCCURRED ON START-UP AS WELL AS AT HIGHWAY SPEEDS. I HAVE READ THROUGH THIS MODEL'S DEFECT RECORDS AND FOUND LITTLE IF ANY MENTION OF THE CLIMATE CONTROL. PERHAPS PART OF THE REASON MAY BE THAT THE A/C SYSTEM ISN'T INCLUDED AMONG THE CHOICES IN THE COMPLAINTS LIST. THEN AGAIN, THE ISSUE MAY BE UNIQUE TO MY SPECIFIC VEHICLE. IN ANY CASE, I WANTED IT ON RECORD AS A RECURRENT ISSUE. PERHAPS THE CLIMATE CONTROL, AND ITS IMPACT ON VISIBILITY AND THEREFORE SAFETY, SHOULD BE ADDED TO THE LIST OF OPTIONS.
2007 Mercedes-Benz E350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
HI MY NAME IS [XXX] OWNER OF A MERCEDES BENZ E350 2007 I ALWAYS BEEN LOYAL TO MERCEDES BECAUSE I WAS IN THE BE LEAVE THAT THEY HAD SAFE CARS BUT UNFORTUNATELY WITH THIS VEHICLE I HAD A BIG PROBLEM I WAS DRIVING IN THE FREEWAY IN THE CAR JUST STOP WITH A TERRIBLE ODOR OF GAS; I PULL T THE SIDE OF THE ROAD GOT OUT THE CAR AND CALL FOR HELP. THE TOWING TRUCK TOOK MY CAR TO THE MECHANIC THAN IT WAS THAN WHEN WE FIND OUT THAT THE THIS MODEL AND YEAR OF THE CAR HAD PROBLEMS WITH THE FUEL PUMP AND MANY OTHER PROBLEMS. CALLED ANOTHER TOWING TRUCK TO TAKE IT TO MERCEDES BENZ DEALER IN MONTEREY CALIF SPOKE WITH [XXX] WISH HE IS THE MANAGER IN THAT LOCATION THEY CHECK THE CAR AND SAID THAT THERE WASN'T ANY WARRANTY IN THE VEHICLE THAT HAVE TO PAY OUT OF MY POCKET , I SHOW HIM ALL THE DOCUMENTATION FROM SAFE CAR.GOV ALSO KNOWN AS NHTSA I PRINTED OUT ALL THE DOCUMENTATION SAYING THAT MERCEDES BENZ EXTENDED THE WARRANTY IN THIS VEHICLES FOR 15 YEARS UNLIMITED MILES [XXX] THE OWNERSHIP OF THE CAR. EVEN DOUGH I TOOK ALL THIS DOCUMENTS TO [XXX] AT MERCEDES BENZ AT MONTEREY CALIF DEALER HE DIDN'T WANT TO FIX THE CAR, HE TOLD ME AND MY HUSBAND THAT HE EXPOSED THIS TO THE MERCEDES BENZ REPRESENTATIVE FROM THE HEAD QUARTERS AND THEY ARE NOT APPROVING IT WISH I REALLY BE LEAVE THAT THEY SHOULD WITH NO HASSLE AT ALL. AT THIS POINT I HAVE NO CAR AND MERCEDES BENZ ITS NOT RESPONDING THE ACCORDING TO THE WARRANTY OF THE EXTRA 15 YEARS UNLIMITED MILES AND REGARDLESS OF THE OWNERSHIP. PLEASE I REALLY AP
STRONG ODOR OF GASOLINE AFTER FILLING TANK. VEHICLE WAS STATIONARY. NOTICEABLE BY DRIVER AND PASSENGER WHEN OPENING DOOR UPON EGRESS. ALSO WHEN WALKING AROUND REAR OF VEHICLE.
THIS REPORT IS AN ADDITIONAL INSPECTION REPORT FOR ODI NUMBER 10745880 ON 07/28/2015 AND 10855318. IT IS AN IDENTICAL FIRE INCIDENT THAT I ATTACH AN INSPECTION REPORT FOR YOUR FURTHER INVESTIGATIO, MERCEDES BENZ MAY HAVE TO MAKE A RECALL TO REPLACE FUEL HOSE FOR THE PUBLIC SAFETY WITH THESE REPEATED INCIDENTS.
MY CAR FOR THE PAST MONTH HAS HAD A TERRIBLE FUEL SMELL EVERY TIME I FILLED MY CAR UP. THE FUMES SMELLED AWFUL AND THEY WOULD MAKE ME SICK. I KEPT ASKING MECHANICS WHAT IS GOING ON, AND WHEN I CALLED MERCEDES THEY SAID MY VIN NUMBER DIDN'T MATCH THE RECALL. THIS WAS A TOTAL LIE. I WAS NEVER NOTIFIED THAT THERE EVEN WAS A RECALL. AFTER GETTING TO A PERSON WHO HAS A POSITION OF MORE AUTHORITY I WAS TOLD TO HAVE THE CAR TOWED TO THE DEALERSHIP WHERE IT SITS NOW. HOWEVER I GOT THE RUNAROUND FIRST FROM CORPORATE MERCEDES. THEN WHEN I WAS DRIVING DOWN A BUSY STREET THE CAR COMPLETELY STOPPED. I WAS CAUGHT IN A BUSY INTERSECTION. WHEN I CHECKED ON LINE I FOUND OUT ABOUT THE CLASS ACTION SUET. I READ ALL THE COMPLAINTS AND ALMOST ALL OF THE STORIES FOR 2007 E350'S MATCHED MY ISSUE. I HAVE NO IDEA IF MERCEDES WILL STAND BY THEIR NAME AND FIX THIS VERY DANGEROUS PROBLEM. IF NOT I WILL CALL MY LAWYER.
BOUGHT THIS CAR FOR MY WIFE AND WE STOPPED TO FILL UP THE GAS TANK AND ONCE IT WAS FULL WE BEGAN TO SMELL A VERY STRONG ODOR OF GAS
THE GEAR SHIFT KEEP GETTING STUCK. THE CAR REVS AND DOESN'T CHANGE GEAR WHEN DRIVING IT STAYS IN THE FIRST GEAR. THEN WHEN IT DOES CHANGES THE GEAR SKIPS, CAUSING A JOLT IN THE CAR. BROUGHT IT TO THE SHOP AND WAS TOLD THAT IT'S A DEFAULT SENSOR THAT'S NOT PICKING UP, CAUSING IT TO SKIP. TWO SEPARATE SHOPS AND THEY TOLD ME TO MAKE THIS COMPLAINT. I'VE CALLED THE NUMBER ON THIS SITE MONTHS AGO, MADE A COMPLAINT AND STILL NOTHING. I'VE SEEN QUITE A BIT OF COMPLAINT ON THIS MATTER ON THIS SITE, YET NO CHANGE. THIS CAN BE VERY DANGEROUS BECAUSE THE CAR STALLS WHICH ENDANGER THE OPERATOR OF THE VEHICLE, PASSENGERS, AND OTHER MOTORIST ON THE ROAD. THIS CAN CAUSE AN ACCIDENT. I'LL USE TODAY'S DATE BECAUSE I DON'T REMEMBER THE SPECIFIC DATE I CALLED BEFORE. VERY DANGEROUS
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. AFTER REFUELING THE VEHICLE, THERE WAS A STRONG ODOR OF FUEL INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENDING UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 86,000.
STRONG FUEL SMELL AFTER GAS TANK FILL UP UNDER REAR SEAT. DID RESEARCH FROM NHTSA WHO STATED MERCEDES HAD EXTENDED WARRANTY FOR FUEL TANK COMPONENTS LEAK. NOTIFIED RBM MERCEDES ATLANTA OF PROBLEM WHO VERIFIED EXTENDED WARRANTY AND AGREED TO REPAIR FUEL TANK LEAK. HOWEVER RBM MERCEDES NOTIFIED ME THAT THE REAR SEAT CUSHION WAS SO SATURATED WITH GAS FUMES THAT THEY COULD NOT GET SMELL OUT WITHOUT REPLACING REAR SEAT CUSHIONS WHICH MERCEDES WOULD NOT COVER THIS COST OF $550. THEY WILL REPLACE COMPONENTS TO DELETE FUEL LEAK BUT NOT STAND BEHIND THE CONSEQUENCES OF THE LEAKY FUEL SYSTEM.. THEIR INFERIOR FUEL SYSTEM IS THE CAUSE OF THIS UNBEARABLE FUEL ODOR THAT REMAINS AFTER THEIR TANK REPAIR SHOULD AND MUST BE CONSIDERED A PART OF THE FUEL LEAK PROBLEM. THEY SHOULD BEAR THE EXPENSE OF CORRECTING THIS HEALTH HAZARD GAS FUEL SMELL. EXPOSURE TO THIS FUEL SMELL IS A REAL AND SERIOUS HEALTH HAZARD THAT CAUSE IMPAIRED DRIVING ABILITIES AND PERMANENT HEALTH CONSEQUENCES AND MUST BE DEALT WITH QUICKLY TO ELIMINATE ANY FURTHER EXPOSURE. JACK ATLANTA, GA.
MY CAR HAS BEEN HAVING A HIGH SMELL OF GASOLINE FOR QUIET A WHILE AFTER I FILL UP MY TANK, UNTIL EVENTUALLY ONE MORNING I WENT OUT STARTED MY CAR BEFORE GOING TO WORK A COUPLE MY WEEKS AGO AND IT STARTED BUT DIED AFTER A FEW MINUTES AND HAS NOT STARTED SINCE. IT CRANK BUT DOES NOT START.
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 25 MPH, A STRONG ODOR OF FUEL EMITTED INSIDE THE VEHICLE. THERE WAS NO FUEL VISIBLE ON THE GROUND. THE FAILURE BECAME PROGRESSIVELY WORSE AND OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WOULD NEED TO BE REPLACED. THE PART WAS PLACED ON SPECIAL ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,400.
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHEN THE FUEL TANK WAS FILLED UP, THE ENTIRE VEHICLE SMELLED OF FUEL. IT WAS DIAGNOSED THAT THE SENDER UNIT UNDER THE BACK SEAT, WHICH HAS A TRAP DOOR, ALLOWED THE FUEL ODOR TO ENTER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
SMELLING STRONG GASOLINE INSIDE AND OUTSIDE CAR AFTER RUNNING THE VEHICLE, WHY DOESN'T RECALL NO. 2008020001 APPLY TO MY VEHICLE, ESP WARNING LIGHT COME ON AND GEAR-SHIFT GOT STUCK, I CAN'T SHIFT TO OTHER GEAR FROM PARK POSITION.
WHEN GAS TANK IS FUEL THERE IS A VERY STRONG FUEL SMELL IN THE GARAGE. AS THE TANK EMPTIES, THE SMELL GOES AWAY. THE MECHANIC I TOOK MY CAR TO TOLD ME ABOUT THE EXTENDED WARRANTY THAT MERCEDES WAS FORCED TO ISSUE DUE TO INVESTIGATION YOUR DEPARTMENT DID. WHEN I CALLED MERCEDES, I WAS TOLD THAT MY CAR DID NOT QUALIFY BECAUSE IT WAS A PZEV VEHICLE. MY CAR HAS EXACTLY THE SAME ISSUES AS DESCRIBED BY THE OTHER MERCEDES 350 E SERIES VEHICLES. I NOTED IN YOUR DEFECTIVE INVESTIGATION RESULTS, THAT YOU NOT NOT DISTINGUISH BETWEEN THE PZEV VEHICLES AND THE NON PZEV VEHICLES. THIS IS AN EXPENSIVE REPAIR, AND I BELIEVE THAT MY CAR QUALIFIES FOR THE RECALL.
I STARTED TO NOTICE THAT WHEN I FILLED MY TANK MY CAR WOULD SMELL LIKE GAS INSIDE. A FEW WEEKS LATER THE CHECK ENGINE LIGHT CAME ON AND WITHIN DAYS IT BEGAN TO RUN ROUGH AND THEN NOT START. MECHANIC STATES ITS THE FUEL PUMP AND THE ENTIRE KIT MUST BE REPLACED YOU CAN NOT JUST REPLACE THE PUMP, (KIT INCLUDES PUMP, TANK, FILTER ETC). THE COST FOR THE PART ALONE IS ALMOST 2700, SOMETHING I CERTAINLY CAN NOT AFFORD PLUS LABOR WHICH WILL TAKE 6-7 HOURS TO FIX. THAT IS AT LEAST ANOTHER 1000 IN LABOR. THE INVESTIGATION NHTSA ACTION NUMBER EA13003 INVESTIGATED THIS PROBLEM AND EXPANDED THE SCOPE TO INCLUDE ALL E-CLASS MODELS FROM 2003-2008. THIS IS CLEARLY AN ISSUE AND MERCEDES IS TELLING ME MY VEHICLE IS NOT PART OF THE EXTENDED WARRANTY AGREEMENT. HELP! I HAVE NO IDEA WHAT TO DO I HAVE OWNED THIS CAR FOR A 1.5 YEARS AND IT ONLY HAS 66K MILES ON IT. IT IS PRACTICALLY BRAND NEW!
STRONG FUEL SMELL WHEN FILLING UP. HAVE NOTICED MANY COMPLAINTS ABOUT THIS AND AN EXTENDED WARRANTY. MERCEDES IN AN ONLINE CHAT SAID MY VEHICLE WAS NOT INCLUDED BUT EVERYTHING I AM READING SAYS IT SHOULD BE. NOT SURE HOW TO PURSUE THIS.
HI ..EVERY TIME I PUT GAS FULL TANK, WHEN I PARK MY CAR INSIDE THE GARAGE IT SMELL GAS ALL OVER THE GARAGE..IM SCARED THAT IT MIGHT CAUSE FIRE BECAUSE OF MY WATER HEATER IS INSIDE MY GARAGE TOO..I ASK A MECHANIC THEY TOLD ME THAT MY ON MY FUEL PUMP SENDER UNIT IS LEAKING..I WANT TO KNOW IF THERE IS A RECALL FOR MY CAR,,PLS. LET ME KNOW ..
I TURNED ON THE HEATED SEATS IN MY CAR AND A STRANGE BURNING SMELL FILLED THE CAR. I IMMEDIATELY TURNED THEM OFF. WHEN I GOT HOME AND TOOK MY COAT OFF THERE WAS A LARGE BURN WHOLE ON THE BACK OF MY COAT. I WENT AND CHECKED THE SEATS AND THERE WAS A LARGE WHOLE BURNED THRU THE SEAT IN THE SAME AREA AS MY COAT WAS.I WAS IN MOTION WHEN THIS HAPPENED
AFTER FUELING THE CAR A STRONG SMELL OF RAW GASOLINE IS PRESENT FROM NEAR THE OUTSIDE REAR OF THE VEHICLE. ONCE THE LEVEL OF FUEL DROPS BELOW 1/2 TANK THE SMELL GOES AWAY. THE SMELL IS MOST NOTICEABLE AFTER THE CAR IS PARKED AND STATIONARY.
I BEGAN SMELLING A STRONG GASOLINE ORDER AFTER DRIVING AND PARKING THE CAR. THE ODOR WAS STRONGEST WHEN THE CAR WAS PARKED IN THE GARAGE. YOU COULD NOT DRIVE THE CAR VERY FAR WITHOUT HAVING TO OPEN THE WINDOWS. AFTER ABOUT THREE WEEKS I TOOK THE CAR TO A MERCEDES REPAIR MECHANIC WHO INFORMED ME GASOLINE WAS LEAKING FROM THE FUEL PUMP LOCATED UNDER THE BACKSEAT. DUE TO THE TYPE OF FUEL TANK I HAD (SPECIAL ORDER CRASH RESISTANT TANK) I COULD NOT JUST REPLACE THE FUEL PUMP. I HAD TO REPLACE THE FUEL PUMP, FUEL SENSORS, AND THE FUEL TANK. DRIVING THE CAR WITHOUT A REPAIR WAS VERY DANGEROUS. THE COST WAS $3,000. I HAD NO CHOICE BUT TO REPAIR THE CAR. THE CAR HAD APPROXIMATELY 102,850 MILES ON IT. MERCEDES NEEDS TO DO THE RIGHT THING AND STEP UP AND REPAIR THE 2007 E350'S THAT EXPERIENCE THIS. IT IS EITHER A DESIGN FLAW OR FAULTY PART.
STRONG FUEL ODOR SMELL INSIDE CABIN AND OUTSIDE WHEN FILL UP THE TANK.
WHEN I FILL-UP THERE IS ALWAYS THE STRONG SMELL OF GASOLINE INSIDE THE CAR AND OUTSIDE IN THE GARAGE WHEN PARKED AND ROLLING.
STRONG FUEL SMELL IN CABIN AFTER FILLING TANK. VEHICLE WAS STATIONARY AND PARKED. FEELS LIKE GAS WAS LEAKING IN CABIN. STRONG GAS SMELL IS ONLY IN CABIN AND NOT OUTSIDE.
I HAVE A STRONG SMELL OF GASOLINE OUTSIDE CAR WHEN GAS TANK IS FULL OR NEARLY FULL. I'VE ASKED MERCEDES BENZ TO REPAIR UNDER WARRANTY BASED ON NHTSA ACTION NUMBER EA13003, BUT THEY ARE REFUSING, SAYING MY CAR IS NOT INCLUDED, WHEN IT CLEARLY SHOULD BE.
MY CAR HAS A STRONG GASOLINE ODOR. THE DEALERSHIP SAID THE FUEL TANK IS LEAKING AND NEEDS TO BE REPLACED. THEY HAVE DENIED WARRANTY COVERAGE ON A LEAKING FUEL TANK. PLEASE REFERENCE NHTSA # EA13003. THIS PROBLEM HAS BEEN ACKNOWLEDGED AND A WARRANTY PROGRAM PUT IN PLACE BY MERCEDES BENZ TO AVOID A RECALL. NOW, THEY ARE DENYING WARRANTY COVERAGE. CAN YOUR INVESTIGATIVE TEAM OPEN THIS CASE UP AND HELP US- CONSUMERS. ON THE SURFACE, THIS APPEARS TO BE AN ETHICAL PROBLEM FOR MERCEDES BENZ. REPAIR COST $976.00 FOR A NEW FUEL TANK. PLEASE HELP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STRONG GASOLENE SMELL FILLED THE GARAGE AFTER FILL UP, AND REMAINS TILL NEXT DAY SO FAR.
METAL FUEL TANK 211.240.8801 LEAKS AND FUMES EXPELLED NEED REPLACED MFG ALTHOUGH SUED AND EXTENDED WARRANTY 15 YEARS OR 150K MILES TO AVOID RECALL STATES MY SPECIFIC VIN NOT COVERED. MY VEHICLE ONLY 98K MILES. DEFRAUDING CONSUMERS. NO USED PARTS NEW $2300 PLUS LABOR. CAR STOPPED WHILE IN MOTION ON CITY STREET ALMOST ACCIDENT.
THE PURPOSE OF THIS IS TO ALERT YOU OF A SAFETY HAZARD / PRODUCT DEFECT OF THE SEATBELT BUCKLE IN THE 2007 MERCEDES BENZ E350 4MATIC WAGON (?MB E350 WAGON?). I HAVE SENT A SIMILAR LETTER TO MERCEDES BENZ REPORTING THE SITUATION. ON AUGUST 7, 2015 WHILE RIDING IN THE FRONT PASSENGER SEAT OF AN MB E350 WAGON, I PLACED MY LEFT HAND ON THE LEFT SIDE OF MY SEAT NEAR THE SEATBELT BUCKLE, AS LEVERAGE IN ORDER TO ADJUST MY SITTING POSITION. AS I SHIFTED MY POSITION, THE SEATBELT MOVED THROUGH THE INSERTING (TOP) PART OF THE BUCKLE, AND IN THE PROCESS SEVERELY AND PAINFULLY PINCHED THE SKIN ON THE INSIDE OF MY LEFT FOREARM. ALTHOUGH THE SEATBELT BUCKLE ?LET GO? OF MY SKIN IT CAUSED A SERIOUS CONTUSION: WITHIN SECONDS OF THE INCIDENT, A PAINFUL, 2-3INCH LONG, RAISED/SWOLLEN CONTUSION DEVELOPED ON MY FOREARM. THE CONTUSION QUICKLY TURNED VERY DARK RED AS THE BLOOD CONTINUED TO POOL UNDER MY SKIN. THINKING THIS WAS A ONE OFF OCCURRENCE, FEW MINUTES LATER, I ONCE MORE ATTEMPTED TO SHIFT MY SITTING POSITION IN THE SAME MANNER AS ABOVE, ONLY TO SUFFER THE EXACT SAME INJURY AGAIN. THE SEATBELT BUCKLE CAUSED INJURY TO A SMALLER AREA BUT THIS TIME IT SLIGHTLY BROKE THE SKIN. AGAIN,A PAINFUL DARK RED SWOLLEN CONTUSION DEVELOPED IMMEDIATELY. (ON 9.22.2015 I MAILED A LETTER TO THE NHTSA WITH 4 PICTURES OF MY FOREARM FOR YOUR REFERENCE. PIC #1-3 WERE TAKEN IMMEDIATELY FOLLOWING THE INJURIES AND PICT #4 WAS TAKEN SEVERAL DAYS LATER. BOTH INJURIES WERE VERY PAINFUL WHEN THEY OCCURRED AND MY ARM AS Q
SERIOUS FUEL LEAK IN TANK WITH FUMES UPDATED 10/9/15 *LN
THE FUEL TANK LOCATED UNDER THE BACK SEAT IS LEAKING FUEL INTO THE PASSENGER COMPARTMENT IT IS THE SENDING UNIT THAT IS BAD LIKE 250,000 OTHER MERCEDES MERCEDES CLAIMS OUR VIN NUMBER IS NOT COVERED AND WILL NOT HONOR THE RECALL UPDATED 9/15/15 *LN
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 30 MPH, FUEL FUMES EMITTED FROM THE REAR DRIVER SIDE SEAT. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. ...UPDATED 09/22/15 *BF *CN
I HAVE A 2007 MERCEDES BENZ E350, WHEN I FILL UP THE TANK I HAVE AN OVERWHELMING SMELL OF GASOLINE INSIDE THE CAR. IT IS SO STRONG IT GIVES ME A HEADACHE. I AM CONCERNED FOR THE SAFETY OF MY CHILDREN AND MYSELF. OBVIOUSLY THIS IS AN ONGOING ISSUE THAT NEEDS TO BE ADDRESSED BY MERCEDES BENZ. PEOPLES LIVES ARE AT RISK HERE. THIS IS SUPPOSED TO BE A HIGH END CAR YET WE ARE SUPPOSED TO FOOT THE BILL DUE TO MERCEDES BENZ NOT WANTING TO TAKE RESPONSIBILITY FOR THE DEFECT. TOO MANY PEOPLE ARE HAVE THE SAME PROBLEMS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE LOSES THEIR LIFE BEHIND MERCEDES BENZ DEFECT.
I FILLED THE FUEL TANK AND SMELLED FUMES AS I DROVE AWAY. I THEN PARKED THE CAR IN MY DRIVEWAY AND FUEL WAS LEAKING FROM UNDER THE BACK SEAT UNDER THE CAR, VERY DANGEROUS!!!
THE FRONT INNER TIRES GET CUPPING OVER THE TIME, I HAVE TO REPLACE THEM EVERY 10,000 MILES. ALL THE SUSPENSION PARTS ARE NEW PUT STILL THE PROBLEM GOING ON. IT IS A MANUFACTURING PROBLEM WITH THE HEAVY ENGINE GET THE LOAD ON THE POWER TRAIN AND WITH THE TIME IT LOSING AND MAKE THE TIRES CUPPING FROM THE INNER SIDE.
I BELIEVE THERE IS A LEAK IN MY FUEL SENDING UNIT. FIRST, THE TANK LEVEL INDICATOR CIRCUIT IS UNRELIABLE BELOW A HALF TANK. SECONDLY, AFTER I TOP MY FUEL TANK OFF, THE CAR WILL RUN OUT OF GAS AFTER USING 19.5 TO 20 GALLONS. THE TANK IS 21.5 GALLONS.
MY 2007 MERCEDES BENZ E350, BEGAN TO SMELL OF FUEL ON THE INSIDE AFTER A FILL UP. I TOOK THE VEHICLE IN TO FIND OUT WHAT THE ISSUE MIGHT BE AND WAS INFORMED THAT THE FUEL SENDING UNIT WAS NOT OPERATING PROPERLY. THE VEHICLE WAS REPAIRED, HOWEVER, THE SMELL OF FUEL STILL LINGERS IN THE VEHICLE. I HAVE LEFT THE WINDOWS DOWN FOR DAYS AT A TIME MONTH AFTER MONTH. I WENT AN OBTAINED SOME INDUSTRIAL STRENGTH AEROSOL AND THE SMELL STILL HAS NOT TOTALLY LEFT THE VEHICLE TO DATE.
I HAVE A VERY NOTICEABLE GASONLINE ODOR IN THE CABIN OF MY CAR AFTER EVERY GAS FILL UP. IT'S SO STRONG I GET HEADACHES SOMETIME. I THINK THIS WOULD BE A FIRE HAZARD WITH THIS LEAKY GAS GETIING TO OTHER ELECTRIC COMPONENT IN THE CAR. I'VE ONCE A FIRE IN THE INTAKE MANIFOLD COUPLE YEARS AGO. THE TOTAL REPAIR COST CAME OUT TO BE MORE THAN $4,000 FROM PENSKE MERCEDES IN WEST COVINA.
2007 MERCEDES BENZ E350. OWNER/ OCCUPANTS SMELL GAS IN THE CABIN, AFTER FILL UP, UNTIL ABOUT 3/4- 1/2 TANK. SMELL SEEMS TO BE ORIGINATING FROM MID-REAR DRIVERS SIDE. ODOR IS PRESENT FROM 0 TO APPROX 45MPH (AT TIMES) WITH WINDOWS UP AND DOWN. REFERENCE NHTSA ACTION NUMBER: PE12001
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING OVER BUMPS, THE VEHICLE VEERED TO THE LEFT OR RIGHT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 120,000.
I HAVE HAD MULTIPLE PROBLEMS WITH MY VEHICLE, MAINLY WITH SUSPENSION AND WITH THE FUEL SYSTEM. I HAD THEM REPLACE THE FUEL SYSTEM IN 3/13 AND ONCE AGAIN I AM HAVING PROBLEMS WITH LEAKAGE IN THE FUEL SYSTEM. *TR
I CAN SMELL A VERY STRONG GASOLINE ODOR FROM OUTSIDE THE CAR ESPECIALLY NEAR LEFT REAR TIRE WELL. ODOR DISSIPATES AFTER A COUPLE OF DAYS OF NOT DRIVING BUT RECURS WHEN NEXT DRIVEN. THERE IS NO GAS DRIPPING ON THE GARAGE FLOOR. DEALER WANTS TO CHARGE ME A BUNCH OF MONEY JUST TO DIAGNOSE THE PROBLEM AND ALSO TOLD ME I WOULD HAVE TO PAY FOR ALL REPAIRS. THIS IS CLEARLY A DANGEROUS DEFECT AS AN ONLINE SEARCH TURNS UP MANY COMPLAINTS OF THE SAME ISSUE. SOMETHING NEEDS TO BE DONE BEFORE AN EXPLOSION HAPPENS AND SOMEONE IS HARMED. *TR
SUDDENLY THE VEHICLE TRUNK DOES NOT OPEN, TRIED BOTH REMOTE KEY & DOOR TRUNK LATCH. GOT A MESSAGE ON PANEL REGARDING 3RD BRAKE LIGHT..UNABLE TO GET THE WHEELCHAIR FROM TRUNK BUT DROVE CAR AROUND THE BLOCK AND WAS THEN ABLE TO OPEN IT USING MY KEY REMOTE. THEN A FEW MINUTES LATER AGAIN WAS NOT ABLE TO OPEN THE TRUNK, BUT NOW THE PANEL READ LICENSE PLATE RIGHT AND LEFT LIGHT LAMPS NOT WORKING...NIGHT DRIVING IS AN ISSUE NOW...CA LAWS REQUIRE LIC PLATE BE LIT AND VISIBLE AT ALL TIMES. I WENT ONLINE AND NOTICED ALL THE BUZZ AND COMPLAINTS REPORTING THIS SAME ISSUE REGARDING BROWN WIRE BEING SEVERED ON MANY MAKES, MODELS AND YEARS ON MER BENZ VEHICLES. I E-MAILED MB CUSTOMER SERVICE TO ASK ABOUT A RECALL AND THEY DO NOT HAVE ONE TO MY SURPRISE. GOT A CALL TODAY FROM [XXX] @ [XXX] STATING THERE IS NOTHING MB CAN DO SINCE MY WARRANTY HAS EXPIRED...I ADVISED HIM I HAVE UNDER 50K MILES ON THIS CAR, HE SAID THAT I WOULD NEED TO GET A DIAGNOSTIC TEST COSTING ME OVER $100 IN ORDER TO FIND OUT WHAT THE PROBLEM IS PLUS ACCORDING TO INTERNET COMMENTS THIS IS A $250 OR MORE REPAIR COST. I EXPLAINED MY INTERNET FINDINGS AND HE AGAIN APOLOGIZED, SAID THERE IS NOTHING HE CAN DO FOR ME. I EXPLAINED MY CONCERNS AND FEEL THAT MB SHOULD STEP UP AND TAKE RESPONSIBILITY IN GOOD FAITH AND GOOD CUSTOMER SERVICE AND FIX THIS ISSUE AT THEIR EXPENSE, OBVIOUSLY IT IS AN ELECTRICAL ISSUE MAL-FUNCTION AND THEY ARE RESPONSIBLE FOR FIXING THE PROBLEM AND SHOULD NOT PUT THIS BURDEN AND EXPENSE ON THEIR CUSTOMER
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR OF THE VEHICLE FELT UNSTEADY. THE VEHICLE WAS TAKEN TO A DEALER AND IT WAS DETERMINED THAT THE CONNECTING RODS FOR THE REAR SUSPENSION NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 12V264000 (SUSPENSION); HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
JUST BOUGHT OUR 07 E350 ON 4//7/15 AND IT HAD A FULL TANK OF GAS. GOT IT HOME AND WHEN WE GOT OUT WE COULD SMELL GAS REALLY BAD! WE COULDN'T SEE IT LEAKING ANYWHERE SO PULLED IT IN THE GARAGE AND IT STUNK UP OUR WHOLE GARAGE LIKE GAS. WE THOUGHT MAYBE THE DEALER OVER FILLED IT SO MAYBE IT WAS JUST VENTING FUMES. IT EVENTUALLY WENT AWAY. THEN ON 4/12/15 I FILLED THE TANK UP AND THE GAS SMELL CAME BACK. SO IT ONLY HAPPENS WHEN IT'S A FULL TANK. THIS IS A PROBLEM FOR ALOT OF E-CLASS W211 CARS. MERCEDES-BENZ HAS RECENTLY MADE AN EXTENDED WARRANTY TO HAVE IT FIXED FOR NON-PZEV VEHICLES BUT I HAVE A PZEV VEHICLE AND THEY WON'T WARRANTY IT FOR ME! MY LITTLE GIRLS RIDE IN THE BACK SEAT THAT IS RIGHT OVER THE GAS TANK! THIS SHOULD BE FIXED PZEV VEHICLE OR NOT! *TR
MY 2007 E350 MERCEDES HAS A FUEL LEAK. THE LOCAL MERCEDES DEALERSHIP (EL DORADO HILLS, CA) INSPECTED THE CAR, FOUND THE LEAK TO BE COMING FROM THE LEFT SIDE FUEL PUMP AT THE FUEL TANK, ACKNOWLEDGED THAT IT WAS A COMMON PROBLEM, AND THAT MERCEDES HAD EXTENDED THE WARRANTY TO COVER FUEL SYSTEM REPAIRS. SO I LEFT THE CAR TO BE REPAIRED, BUT LATER THE DEALERSHIP CALLS AND SAYS MY CAR IS A PZEV (PARTIAL ZERO EMISSIONS VEHICLE) CAR, AND THEREFORE NOT COVERED BY THE WARRANTY EXTENSION, EVEN THOUGH IT IS THE SAME PART THAT FAILS ON A NON-PZEV CAR THAT IS COVERED. I'VE HAD SEVERAL CONVERSATIONS WITH MBUSA ([XXX] ) AND THE LOCAL DEALERSHIP (SERVICE REP. [XXX]). THEY HAVE OFFERED ME A 15% DISCOUNT ON THE REPAIR. I HAVE ALREADY PAID THEM $165.00 FOR THE INSPECTION. THIS DANGEROUS DEFECT IN THE FUEL SYSTEM SHOULD BE REPAIRED FREE OF CHARGE BY MERCEDES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I PURCHASED A 2007 E350 4MATIC WAGON FOR MY PARENTS JULY OF 2011 WITH 47,000 MILES. 3,000 MILES LATER, WE NOTICED A STRONG FUEL ODOR AFTER FILLING THE TANK. TOOK IT TO MB AND A FILTER AND SEALS WERE REPLACED WHICH SEEMED TO CORRECT THE PROBLEM. MY DAD NOTICED THE PROBLEM AGAIN THIS PAST WEEK. WE TOOK IT IN TO A CERTIFIED MB SHOP AND THE PROBLEM COULD NOT BE DETECTED USING A PRESSURIZED TEST. THE TANK WAS LOWERED AFTER BEING TOLD BY MB THERE HAD BEEN A RECALL ISSUED FOR THE ENTIRE TANK. THE PROBLEM IS, THE FULL ASSEMBLY SYSTEM FOR THE TANK IS NOT AVAILABLE AND THE ETA FOR THE PART IS UNKNOWN. UNFORTUNATELY, THE AUTHORIZED SHOP WAS TOLD THE PART WAS AVAILABLE, SO THEY ORDERED IT AND LOWERED THE TANK. THEN MB CALLED THEM BACK TO TELL THEM THE ETA WAS UNKNOWN. SO NOW, THE DILEMMA IS THAT WE HAVE NO PART, THE TANK IS LOWERED, THE SHOP NEEDS TO BE PAID FOR THE LABOR, MB HAS NO ETA ON THE PART AND MY PARENTS ARE WITHOUT A CAR. ISSUE NOW: 1. WHY WERE WE NEVER INFORMED BY MB OF THIS RECALL? 2. WHO PAYS FOR THE LABOR AT THE AUTHORIZED SHOP? 3. HOW IS IT POSSIBLE MB HAS NO IDEA OF AN ETA ON ONE OF IT'S OWN PARTS? HELP!!! WHAT DO I DO? *TR
AFTER PURCHASING THIS CAR IN MAY 2011 FROM A USED CAR DEALER, AFTER EVERY REFUELING WITH FILLING THE TANK THERE WAS A POWERFUL SMELL OF GASOLINE AS IF IT HAD BEEN SPILLED. GOING FORWARD WE TRIED TO ONLY PARTIALLY FILL THE TANK WHICH SEEMED TO TAKE CARE OF THE PROBLEM FOR AWHILE. AS TIME WENT ON THE ODOR CONTINUED TO INCREASE SO IN 8/2014 WE TOOK TO OUR REGULAR MECHANIC TO FIX. HE REPLACED THE GASKET AND STILL THE GAS SMELL CONTINUED. 02/2015 TOOK CAR TO MERCEDES WHERE I WAS TOLD BASED ON MY VIN THAT THE FUEL TANK REPLACEMENT WAS COVERED UNDER AN "EXTENDED WARRANTY" THAT MERCEDES BENZ HAD OFFERED. HOWEVER, ONCE THE CAR WAS REVIEWED THEY THEN STATED THAT THIS WARRANTY WAS ONLY FOR "PLASTIC TANKS" WHICH MINE WAS NOT AND THE COST TO REPLACE WOULD BE $2600 WHICH WAS WITH A DISCOUNT! IT IS CLEARLY A PROBLEM THAT IS NOT UNKNOWN TO MB, BUT STILL NO HELP. CAR SHOULD HAVE RECALLS RELATED TO THIS PROBLEM. *JS
AFTER REFUELING THERE WAS AND CONTINUES TO BE A STRONG SMELL OF GAS INSIDE THE VEHICLE AND OUTSIDE OF THE VEHICLE. *TR
I OWN A 2007 MERCEDES E350 AND I OFTEN NOTICE A STRONG GASOLINE SMELL IN AND AROUND THE CAR, ESPECIALLY AFTER FUELING. BASED ON INTERNET RESEARCH THIS SOUNDS A LOT LIKE THE COMPLAINTS MANY OTHER OWNERS ARE REGISTERING. I HAVE NOT DISCUSSED IT WITH A DEALER YET BUT I AM SURE ANY RELATED REPAIRS WILL BE COSTLY. I FIRST STARTED NOTICING THE GASOLINE SMELL OVER A YEAR AGO BUT IT WAS MILD AND HAS GOTTEN WORSE RECENTLY. *TR
NOTICED THAT WHENEVER I FILLED UP MY TANK I SMELL GASOLINE INSIDE THE VEHICLE. THIS ALWAYS HAPPENED ANYTIME I FILL MY TANK. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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