Mercedes-Benz USA, LLC.: Suspension › Rear
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Jun 12, 2012 and put the number of vehicles at risk at 3,613. The repair is free for as long as the recall stands.
The defect
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.
The risk
IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
The remedy
MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2009 Mercedes-Benz E350 | 64 | 4 | 4 | 2 |
| 2008 Mercedes-Benz E350 | 173 | 4 | 9 | 8 |
| 2007 Mercedes-Benz E350 | 350 | 5 | 10 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 12V264000.
Full record for the 2009 Mercedes-Benz E350 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →